Sorry for the trouble. Please contact info@xtar.cc for more details (photos or videos may be needed). Or you can go to the warranty process (link: www.xtar.cc/intro/Warranty-process-16.html ).
This thing has general problems. There is no leading edge on the bottom plug, means it push out and damage the o ring. A lather can make it, but it is not in the user manual. The battery space is too small, cause pcb damage and it become unreliable. I can fix it with my milling machine, but it is not in the user manual, too. It must evolve....
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My new d30 4000 leaked and got destroyed in the first use. Could it be defective? I am using many Xtar torches but never had any issue
My XTAR D30 4000 leaked last week and that was my 4th time using it and it was only 4 meter deep. Are there anyway to fix water damaged?
Sorry for the trouble. Please contact info@xtar.cc for more details (photos or videos may be needed). Or you can go to the warranty process (link: www.xtar.cc/intro/Warranty-process-16.html ).
This thing has general problems. There is no leading edge on the bottom plug, means it push out and damage the o ring. A lather can make it, but it is not in the user manual. The battery space is too small, cause pcb damage and it become unreliable. I can fix it with my milling machine, but it is not in the user manual, too. It must evolve....
Thank you for the feedback. Would you mind contacting us on Facebook Messenger to discuss more? facebook.com/messages/t/1549759481926594
@@ShenzhenXTAR I'am sorry I forget it, but I send the detail today....