How do you recommend going around corners? Wouldn't it be good to have an option by now to connect them to a L corner connector once cut? Kinda stupid you don't have that by now. Especially since you say to connect them to monitors or TVs
Once the strip(s) are installed, are they easily moveable? Will be moving soonish & not sure if it's worth setting them up where I am now if I'll have to take them down and move them later
Hi Ruarí! It really depends on the surface texture that you mount the Light Strips on, but they are easy when removing. You can always reach out to our support team which they will be more than happy in assisting you!
Hey! No worries at all - you can check out the back of the PSU, pamphlet that’s included within the packaging or you can get in touch our support team and they’ll be able to help you out 😀
so uh, what do if uh you had the lights paired, but unpaired that way to pair again to a different group, but the postcard is in the dumpster? How else do I pair the lights now is what I’m asking
Hey, ive been having problems with the pairing. It just doesnt work, when i scan the code, it just loads for a couple of minutes. Then it says nothing shows up. Any tips on how to fix the poorly pairing?
Hello there, you can find another pairing code printed directly onto the back of the controller itself. If your controller unit does not have this, please contact customer support at go.nanoleaf.me/support so we can assist you further.
Hello! In order to utilize Sync+ you first need a 4D Screen Mirror Kit, then open Nanoleaf 4D in the settings and tap "Devices and Position". From there, just follow the instructions on screen and you're done!
This does not work with Alexa does it ? I tried a lot to get Alexa discover it, but no luck. However it works very well with Nanoleaf app and Apple Home. But I have all my smart appliances at home controlled from my Alexa. Can you advise please ?
What can i do if i paired it into my iPad and I forgot my password and now i can’t disconnect it from the iPad to paired it in my phone i tried to reset my strips either but nothing happened 💔😔
EXACTLY my question! 90 degree angle. Please answer this for us, Nanopeoples. Is the light strip flexible enough with its rubber sheath to do that already or would we need to take the sheath off?
@Joe Spiteri No one officially... someone on the Discord said that they weren't that flexible and my use case might not be optimal... well... I don't know about that, but it definitely works out well for me - it's quite an effective monitor space backlight!
@@EazyCheeze I just did it, no problems at all but you may need some extra transparent adhesive to help you go around the corners, the stock is not powerful enough
Hey Chad! Please get in touch with our Customer Support team regarding the condition of your Lightstrips 🙏 They will do their best to assist you through this 💚 go.nanoleaf.me/helpdesk
I'm still having an issue connecting my strip lights and panels with my mobile. the panels I was able to connect it only to my PC but I wasn't able to connect the strip lights. need your support
Hi there! Not sure why your Lightstrip was able to connect to your PC but not your phone. No to worry though! If you get in touch with our support team, they can help with getting this solved ASAP 😁You can click the link here in order to get in touch with them 💚go.nanoleaf.me/customersupport
Question: When I tell Siri to turn on my lights via HomePod Mini, she always answers back with "your lights are on now". Before she didn't say anything. How can I revert back to no voiced confirmations?
We don't sell any connectors like that, but there are some third-party accessories sold online that might be able to do the trick. We wouldn't recommend it though.
Can you install these onto the back of your television set? If you can, would you recommend plastic clips to keep the strip in place? Wondering if the heat from the tv will melt the adhesive
Sorry for the trouble, but no worries, we totally understand and there is actually a trick in making sure they stay in place. You have to press down the sides of the connector (opposite the flat sides) to the Controller so they will stay in place.
Oh no, sorry for this trouble. We're always working to improve everything from the technical and the user experience perspective, including things like the app, hopefully, they are only going to get better over time. We can also assist you in case your panels start to act differently
Hi Michelle! If you contact our support team at nanoleaf.me/hello/ we will definitely be able to get more information from you to help solve this issue ❤️
Oh no. We are truly sorry for this inconvenience, but no worries, we should be able to help. Can you check if you are on your 2.4 GHZ wifi? To reset: hold the power and brightness up (+) buttons on the Controller for 5 sec. These buttons must be pressed simultaneously, as pressing them one after the other will not work. Some reset needs a bit of timing too. Let us know if that helps!
Hey Micheal, thanks for the feedback, but no worries! There is an essential light strip splitter that you can use to extend the controller from the Lightstrip : nanoleaf.me/en-US/products/essentials/lightstrips/lightstrip-11-splitter-1m-40-each/ We hope that helps!
@@thenanoleaf Yes, thank you so much, i was thinking about installing the strips in an aluminium guide along the top of the walls and this could easily solve my problem. Can support help me with another problem i’m facing before buying? The problem is about connecting two pieces of the strip that i cut previously by using a third party connector.
@@thenanoleaf i haven't bought the strip yet, i was wondering if after cutting a strip there was a way to still use the cut piece. Maybe using a third party connector?
Hello Patrick! You can definitely keep checking our website for more details as we are expected to receive more inventory in the next couple of days/weeks depending on your location. Please check out the Apple Store online as they will carry our Essentials Line❤️
I ordered seven bulbs from the Apple Store, but they are also showing delivery between March 16-30. I can’t wait for it to arrive; I’m replacing my Philips Hue system for Nanoleaf.
We're so sorry that it didn't include a power strip! Please reach out to our Customer Support team ASAP by clicking the link here go.nanoleaf.me/support We'll look into this for you! 💚
Hello there, we are sorry to hear that your package was missing a controller. Is it possible that you accidentally purchased an expansion pack which just comes with the panels themselves rather than a smarter kit which also comes with a controller and power supply? You can purchase additional parts directly on our website if this is the case. Otherwise, if your smarter kit did not include a promised controller, then please send a ticket to customer service so that we may send you a controller. go.nanoleaf.me/support
Oh no!! Let’s help you out with that and make sure everything is perfect on your end. If you contact our support team at nanoleaf.me/hello/ we will definitely be able to get more information from you to help solve this issue 🙂
Hi Luigi! We would recommend starting off with a “Lightstrip Starter Kit” - this will give you 2m of Lightstrips to mount behind your TV set up. If you do need more inspiration or ideas please visit our website for more details! Or get in touch with our support team and they would love to help you out!
Hey!!! We just want to double-check that you've already performed the factory reset in the video. That usually does the trick whenever devices fail to update.
Hi there! We're so sorry you're having connection issues with Alex and Google Home. You can reach out to our support team to get this solved as soon as possible 💚 go.nanoleaf.me/support
Hi BP! Thanks for your feedback! This will be sent off to our team. Our Essentials line does have the feature of playing Basic Scenes which cycles through colors. Please ensure you’re on the latest software.
![[LIVE] : ONE ลุมพินี 96 | คู่เอก "คมอาวุธ vs พันฤทธิ์"](http://i.ytimg.com/vi/ofERaO0gOsE/mqdefault.jpg)
How do you recommend going around corners? Wouldn't it be good to have an option by now to connect them to a L corner connector once cut? Kinda stupid you don't have that by now. Especially since you say to connect them to monitors or TVs
th-cam.com/users/shortsK4vvvKxPJIY?si=neqqZB4SuHcBze-z
Can I connect the strip with the Nanoleaf Elements and work together?
Once the strip(s) are installed, are they easily moveable? Will be moving soonish & not sure if it's worth setting them up where I am now if I'll have to take them down and move them later
Hi Ruarí! It really depends on the surface texture that you mount the Light Strips on, but they are easy when removing. You can always reach out to our support team which they will be more than happy in assisting you!
@@thenanoleaf thanks!
It would be cool if you can make a video over TV backlight.
I was thinking about getting it for my TV , wondering how it would handle wrapping around tv
@@hexgameyt8637 If you want led lighting for the back of your tv go for Corsair led lighting, some products are specifically for the back of TVs.
What do you do if you've lost the pairing code and already have the controller adhesive on the wall?
Hey! No worries at all - you can check out the back of the PSU, pamphlet that’s included within the packaging or you can get in touch our support team and they’ll be able to help you out 😀
This is my current problem....
so uh, what do if uh
you had the lights paired, but unpaired that way to pair again to a different group, but the postcard is in the dumpster?
How else do I pair the lights now is what I’m asking
If I'm using an extensions from the website with the led strips does the length of both need to be under 10meters or just the led strips themselves?
What should I do if I need 12 meters? Buy 6x 2meters pack and then what?
How do I sync the strips together?
Hey, ive been having problems with the pairing. It just doesnt work, when i scan the code, it just loads for a couple of minutes. Then it says nothing shows up. Any tips on how to fix the poorly pairing?
Hey!! If you contact our support team at nanoleaf.me/hello we can get more info from you to help get to the bottom of this❤️
@@thenanoleaf hey! I managed to Get it to work, had to factory reset it and it worked!
@@codeine161 how did U factory set it
@@joshualatailomoloma4774 it’s in the video near the end
What do I do if my paring card was discarded by mistake? How do I add it to HomeKit without that card?
Hello there, you can find another pairing code printed directly onto the back of the controller itself. If your controller unit does not have this, please contact customer support at go.nanoleaf.me/support so we can assist you further.
Just bought 2 of them but don’t know how to add it to Sync+
Hello! In order to utilize Sync+ you first need a 4D Screen Mirror Kit, then open Nanoleaf 4D in the settings and tap "Devices and Position". From there, just follow the instructions on screen and you're done!
I lost the pairimg code for Apple Home, what can I do?
how to use screen mirror feature?
This does not work with Alexa does it ? I tried a lot to get Alexa discover it, but no luck. However it works very well with Nanoleaf app and Apple Home. But I have all my smart appliances at home controlled from my Alexa. Can you advise please ?
Alexa doesn't support Matter or Matter over Thread
What can i do if i paired it into my iPad and I forgot my password and now i can’t disconnect it from the iPad to paired it in my phone i tried to reset my strips either but nothing happened 💔😔
In fact that it tells me that i should disconnect it from my iPad first and i cant cuz I forgot my iPad password 💔
How do you put them on a corner. Eg when I am putting them on the back of my desk around a flat 90 degree angle
EXACTLY my question! 90 degree angle. Please answer this for us, Nanopeoples. Is the light strip flexible enough with its rubber sheath to do that already or would we need to take the sheath off?
@Joe Spiteri No one officially... someone on the Discord said that they weren't that flexible and my use case might not be optimal... well... I don't know about that, but it definitely works out well for me - it's quite an effective monitor space backlight!
@@EazyCheeze I just did it, no problems at all but you may need some extra transparent adhesive to help you go around the corners, the stock is not powerful enough
The packaging made it seem like I could cut along the dotted lines and they would sync. Now I’m out $50 because the I cut them into strips
Hey Chad! Please get in touch with our Customer Support team regarding the condition of your Lightstrips 🙏 They will do their best to assist you through this 💚 go.nanoleaf.me/helpdesk
Lol
Dork
Congratulations! You are the reason why American T-shirts need to say: “do not microwave”
I'm still having an issue connecting my strip lights and panels with my mobile. the panels I was able to connect it only to my PC but I wasn't able to connect the strip lights. need your support
Hi there! Not sure why your Lightstrip was able to connect to your PC but not your phone. No to worry though! If you get in touch with our support team, they can help with getting this solved ASAP 😁You can click the link here in order to get in touch with them 💚go.nanoleaf.me/customersupport
how do you power the LED
light once it's cut?
seriously how i still don't know
What do you mean cut??
Question: When I tell Siri to turn on my lights via HomePod Mini, she always answers back with "your lights are on now". Before she didn't say anything. How can I revert back to no voiced confirmations?
You'll need to contact Apple regarding this, as that is an issue on their end.
@@thenanoleaf got it fixed. Did a factory reset and installed it again.
what happens with the cut piece, do you have a connecter to be able to reuse again with a differnt installation, like with the Philips Hue Stripes?
We don't sell any connectors like that, but there are some third-party accessories sold online that might be able to do the trick. We wouldn't recommend it though.
Will try these out👍
Are they long enough to light up a room? Did you buy the ones that are 80”? I been wanting to buy It but I don’t know if it’s long enough
@@Dj.Caracasdid you find out ? because I have a 75’ tv and don’t know which inch’s to buy
We need NanoleafGirl to stream ASMR or do Podcast or something, voice game is so soothing in this new vids
Can you install these onto the back of your television set?
If you can, would you recommend plastic clips to keep the strip in place? Wondering if the heat from the tv will melt the adhesive
Someone answer the man
What would the plastic clips be held on by?
Is it possible to install an RGB-wave-effect?
We do have basic Scenes available! We will have more updates down the line so keep an eye out 😉
Why did you make the wires so loose, the slightest bump and the cord connecting the strip the remote and it unplugs
Sorry for the trouble, but no worries, we totally understand and there is actually a trick in making sure they stay in place. You have to press down the sides of the connector (opposite the flat sides) to the Controller so they will stay in place.
Maybe you can help with the never ending retry message trying to update the firmware. Terrible
Oh no, sorry for this trouble. We're always working to improve everything from the technical and the user experience perspective, including things like the app, hopefully, they are only going to get better over time. We can also assist you in case your panels start to act differently
What happens if you don’t have a controller?
Hey, without the Controller, you will not be able to have any basic controls of your Nanoleaf done; like increase brightness, change scenes and more.
when I power my light strip off they turn yellow. I also cannot put them on the color red.
Hi Michelle! If you contact our support team at nanoleaf.me/hello/ we will definitely be able to get more information from you to help solve this issue ❤️
How do I connect the lights to the controller?
Hey! There is a slot on your Controller that you need to connect to the end of the Lightstrip 😁
I did this and it also doesn't appear to me in the app.
Oh no. We are truly sorry for this inconvenience, but no worries, we should be able to help. Can you check if you are on your 2.4 GHZ wifi? To reset: hold the power and brightness up (+) buttons on the Controller for 5 sec. These buttons must be pressed simultaneously, as pressing them one after the other will not work. Some reset needs a bit of timing too. Let us know if that helps!
My issue is led cable to controller is WAY TO SHORT.
I try to find an extension but there is non!
Hey Micheal, thanks for the feedback, but no worries! There is an essential light strip splitter that you can use to extend the controller from the Lightstrip : nanoleaf.me/en-US/products/essentials/lightstrips/lightstrip-11-splitter-1m-40-each/ We hope that helps!
@@thenanoleaf Yes, thank you so much, i was thinking about installing the strips in an aluminium guide along the top of the walls and this could easily solve my problem. Can support help me with another problem i’m facing before buying? The problem is about connecting two pieces of the strip that i cut previously by using a third party connector.
@@lucamalinverno602 Sure! Can you tell us details of what happened when you cut the strip?
@@thenanoleaf i haven't bought the strip yet, i was wondering if after cutting a strip there was a way to still use the cut piece. Maybe using a third party connector?
@@lucamalinverno602 yes! You have to be super careful in cutting them so you can use the Splitter to connect them back to your layout!💚
These lights are sold out/unavailable everywhere.
Try the Apple website, I ordered some from there two days ago
Hello Patrick! You can definitely keep checking our website for more details as we are expected to receive more inventory in the next couple of days/weeks depending on your location. Please check out the Apple Store online as they will carry our Essentials Line❤️
Thanks. I’ll look at the Apple Store.
I ordered seven bulbs from the Apple Store, but they are also showing delivery between March 16-30. I can’t wait for it to arrive; I’m replacing my Philips Hue system for Nanoleaf.
Does it sync with razer synapse?
Razer and Nanoleaf are two totally different companies, and Nanoleaf i believe does not support that. Correct me if im wrong.
what if mine did not come with the power strip
We're so sorry that it didn't include a power strip! Please reach out to our Customer Support team ASAP by clicking the link here go.nanoleaf.me/support We'll look into this for you! 💚
is there a way to have my lights cut into 2 seperate locations without needing 2 controllers?
Not really dude, it is possible but you will have to link them with a wire
So I got the lights and there’s no controller..
Hello there, we are sorry to hear that your package was missing a controller. Is it possible that you accidentally purchased an expansion pack which just comes with the panels themselves rather than a smarter kit which also comes with a controller and power supply? You can purchase additional parts directly on our website if this is the case. Otherwise, if your smarter kit did not include a promised controller, then please send a ticket to customer service so that we may send you a controller.
go.nanoleaf.me/support
I bought this today but light doesn’t work……
Oh no!! Let’s help you out with that and make sure everything is perfect on your end. If you contact our support team at nanoleaf.me/hello/ we will definitely be able to get more information from you to help solve this issue 🙂
Are those the ones that cost 50$, the 80” one?
50
I did buy the Nanoleaf light strip and after 3 days the did not work anymore.For me it was a waste.🗑🚮
I have a 65 inch TV and I want to put the light strip behind it. What is the recommended sizing needed for it?
Hi Luigi! We would recommend starting off with a “Lightstrip Starter Kit” - this will give you 2m of Lightstrips to mount behind your TV set up. If you do need more inspiration or ideas please visit our website for more details! Or get in touch with our support team and they would love to help you out!
I can’t update it fails
Hey!!! We just want to double-check that you've already performed the factory reset in the video. That usually does the trick whenever devices fail to update.
@@thenanoleaf thanks
It won’t let me choose red colors
Hi Bailey! If you contact our support team at nanoleaf.me/hello/ we will definitely be able to get more information from you to help solve this issue
not work from Alexa and Google Home
Hi there! We're so sorry you're having connection issues with Alex and Google Home. You can reach out to our support team to get this solved as soon as possible 💚 go.nanoleaf.me/support
Pairing to Apple Home is a nichtmare
Why doesn't it cycle? You charge so much for a static color. Makes no sense
Hi BP! Thanks for your feedback! This will be sent off to our team. Our Essentials line does have the feature of playing Basic Scenes which cycles through colors. Please ensure you’re on the latest software.
The app doesnt work dont buy this led, trust me
I am confused between Nanoleaf strip or Cololight Plus, what do you think about it ?
Bad
Hey Is there anything we can help with your Nanoleaf Essentials?