HOW TO BUY AND SHIP FROM US/UK TO KENYA: EVERYTHING YOU NEED TO KNOW | Olivia Akumu

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  • เผยแพร่เมื่อ 9 ก.ค. 2020
  • Hey loves! The biggest non-beauty question I get is: "How do you buy and ship from the US/UK to Kenya?" I'm answering all your questions in this comprehensive overview of things you need to consider, as well as dropping some recommendations!
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ความคิดเห็น • 96

  • @OliviaAkumu
    @OliviaAkumu  3 ปีที่แล้ว +5

    PAYPAL UPDATE: PayPal DOES work for some websites and will allow you to use your Kenyan billing address, but this doesn't work on all websites. So do a dummy run through and add a product to your cart and check to see whether it will give you an error or not. If it doesn't allow it, when the PayPal window opens and you log into your account it will show you an error message. If you don't see the error message you're good to go! I've tried this recently and it worked!

    • @sdaniel123
      @sdaniel123 2 ปีที่แล้ว

      My friend told me that the mailing system is messed up in Kenya , and she couldn't send mail with tracking numbers and excetera. Is there a PO Box system in Kenya, in a major city, which can assuredly give you a valid billing address for more websites?
      When setting PO box as the shipping address in the US, you cannot purchase certain things from people on eBay, I'm assuming the same effect will be felt by a Kenyan address.
      but she is having trouble selling online from Kenya, where in the u.s. I can sell to anyone else is pretty easily

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว +1

      Hi Tac, in my experience it depends on the website you’re purchasing from. More and more websites are allowing PO BOX addresses for billing addresses, but some still limit this to only US addresses. If PayPal is available as a payment option then would suggest she tries that, as my PayPal is linked to my Kenyan bank (and therefore PO Box). But not all websites will accept nonUS billing addresses, so it’s all trial and error

    • @evalynemugi9910
      @evalynemugi9910 2 ปีที่แล้ว

      Hi, do you use paypal to purchase from Sephora??

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว

      Yes I’ve been using it successfully for a year now

  • @rosew.7403
    @rosew.7403 2 ปีที่แล้ว +1

    Just began watching and just subscribed cause why not❤
    Looove your top

  • @martino.jeremy
    @martino.jeremy 2 ปีที่แล้ว +1

    Sweetheart that English is perfect 👌. Very informative content, all my questions answered. 👏

  • @esther_adoyo
    @esther_adoyo 4 ปีที่แล้ว

    I love your content, very resourceful.

    • @OliviaAkumu
      @OliviaAkumu  4 ปีที่แล้ว

      Thanks Esther. You’re welcome!

  • @saint.m621
    @saint.m621 3 ปีที่แล้ว

    Too much important info.....cant keep up 🏃🏼‍♂️🏃🏼‍♂️🏃🏼‍♂️🏃🏼‍♂️ very resourceful 👏🏼👏🏼👏🏼 God bless u .

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      Glad you found it useful! You’re welcome

  • @ashcuisines5300
    @ashcuisines5300 ปีที่แล้ว

    Very informative info, 😍. What about receiving gifts from US do they charge at the airport?

  • @amynahfarid4007
    @amynahfarid4007 ปีที่แล้ว

    Thank you Olivia for informative videos. I'm thinking of being a small electrical equipment from Amazon UK to Nairobi, if the item is faulty what can I do?

    • @OliviaAkumu
      @OliviaAkumu  ปีที่แล้ว

      This is where it gets a bit tricky. If you buy and ship directly through Amazon to you (not using a third party courier) then you can return it using their policy. If you use a 3rd party then it becomes a bit of a pain to return it

  • @irwin_mziqke
    @irwin_mziqke 3 ปีที่แล้ว

    You're English is so good 💯💯

  • @princeosars3298
    @princeosars3298 3 ปีที่แล้ว

    Very valuable information👍👏

  • @SportsHiveTV
    @SportsHiveTV 3 ปีที่แล้ว

    Thnk you for the great audio😄

  • @priscahmuchiri76
    @priscahmuchiri76 2 ปีที่แล้ว

    Hey,if someone buys you for example shoes from UK and want to deliver them to you in Nairobi,what's the procedure,n where will you collect them from?

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว

      If you use the method I describe the video, they should first send it to a shipping company in the UK and then the steps I’ve outlined apply. If they send them directly you’d probably have to pay customs

  • @imraanbhaiji4871
    @imraanbhaiji4871 3 ปีที่แล้ว +4

    I have a question, In terms of when your goods arrive to Kenya from the country ordered for example is less than 2kg and the courier company will charge per kilo instead the minimum weight allowance. Does the buyer still need to pay for duty, vat and levy charges?

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว +5

      Hey, if you use a courier company like the ones I’ve listed in the description, you DO NOT have to pay any additional levies, duty, taxes as they take care of that and it’s included in the fee you pay to the company. As they shipped in the goods, that’s on them. Whereas if you were to order directly from a store and delivered to Kenya by you then you will have to pay fees as you are responsible for having the goods brought to Kenya.
      On minimum charges, it depends on the company, but many will charge a minimum weight fee (the 2kg in your example), so if you ship less than that they will still charge you the minimum fee.
      I hope that make sense!

    • @imraanbhaiji4871
      @imraanbhaiji4871 3 ปีที่แล้ว +2

      @@OliviaAkumu yes this does. It's been such a puzzle for me to solve, as I'm looking to buy goods from the UAE, and wasn't sure! Thank you 🙂👍

  • @mrenomc
    @mrenomc 3 ปีที่แล้ว +1

    Watching one year later and I got to save this

  • @OCHUG456
    @OCHUG456 2 ปีที่แล้ว

    If want to ship to Kenya which shipping option do u recommend?am from the US

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว

      Check out the description box for suggested shippers. The video has the rest of the info on the process

  • @opischannel3501
    @opischannel3501 3 ปีที่แล้ว

    i love how u talk

  • @bettyangwenyi1797
    @bettyangwenyi1797 3 ปีที่แล้ว +5

    This is good but timestamps would be great! Thanks, OA.

  • @kevinmaina8677
    @kevinmaina8677 2 ปีที่แล้ว

    Hello wanna import shoes from dubai how do i go about it kindly?

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว

      I haven’t personally shipped in from Dubai. You can check with Malahide Shipping on IG

  • @mercymaingi1724
    @mercymaingi1724 2 ปีที่แล้ว

    hi...I want to bring a laptop here..can those shipping companies bring electronics??

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว +2

      Yes they can! I recently just bought a new MacBook from the US this way

  • @alicegatimu394
    @alicegatimu394 4 ปีที่แล้ว +1

    This was extremely helpful. Thank you 🙏

    • @OliviaAkumu
      @OliviaAkumu  4 ปีที่แล้ว

      I’m so glad you enjoyed it 💛

  • @matildeelfride7229
    @matildeelfride7229 3 ปีที่แล้ว

    I ordered of SHEIN the 28th of January. And I just went and checked and it said confirm delivery? What am I supposed to doe. Press it or leave it.

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      Hey, I’m not sure I fully understand. Have you paid already? Maybe that’s asking you to confirm your order and pay...

    • @catherineadeya1690
      @catherineadeya1690 3 ปีที่แล้ว

      Did you receive yout products from shein

  • @carolskyy7378
    @carolskyy7378 3 ปีที่แล้ว

    How do I ship orders from Kenya to let's say Pakistan

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      Hey Carolyne, I can’t really advise as I haven’t imported any goods from Pakistan. But I’d say look on Google for a shipping company that can deliver for you and clear the customs process for you. The process basics should be the same, so you pay by kg or volumetric weight.

  • @githambutha2939
    @githambutha2939 2 ปีที่แล้ว +1

    Nice makeup

  • @SportsHiveTV
    @SportsHiveTV 3 ปีที่แล้ว

    Thankkkkkk u

  • @kennedy_yourmom4673
    @kennedy_yourmom4673 2 ปีที่แล้ว +1

    Hey, does amazon include duties and tax for kenya, and does it ship directly to my house after arriving ?

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว +4

      Hi, don’t ship directly from Amazon I use a shipper to bring from the US/UK. The shipping company takes care of duties/taxes and delivers to my house for a fee

  • @MabawaVocal
    @MabawaVocal 3 ปีที่แล้ว +3

    I NEARLY WENT TO ANOTHER VIDEO COZ YOU WERE NOT MENTIONING THE COMPANIES AND HOW THEY CHARGE PER KILLO

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว +1

      Peep the description box! I explicitly didn't mention prices as that can change

    • @MabawaVocal
      @MabawaVocal 3 ปีที่แล้ว

      @@OliviaAkumu ok thankyou

  • @marionleah7006
    @marionleah7006 4 ปีที่แล้ว +2

    What about websites that do not ship to Warehouses / Fulfillment centres??

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      I haven't come across any sites that won't take a regular address. Unless maybe it's a PO Box instead of a street address

  • @munayusuf6857
    @munayusuf6857 3 ปีที่แล้ว

    Hey I recently ordered from shein and payed with paypal, It allowed me and I put my normal address in and I guess I’m thinking shein themselves will deliver it to my house. I don’t know if this will work or my stuff will get lost because I didn’t use DHL or a shipping company. I’m scared my money will go to waste girl

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      Whew! I’ve never tried to order via Shein before so I’m not sure about how they deliver. But if it goes wrong I think you can raise a complaint with PayPal. Good luck!

    • @catherineadeya1690
      @catherineadeya1690 3 ปีที่แล้ว

      Hey muna how was your experience with shein did they finally deliver

    • @munayusuf6857
      @munayusuf6857 3 ปีที่แล้ว

      @@catherineadeya1690 GIRL I’ve got a story for you. When I ordered as I wrote there 3 months ago, I put my Kenyan address so Shein themselves sent it out and gave it to DHL. Dhl Kenya is the worst service possible!!! They wanted me to pay an ‘invoice fee’ of 14,000KES + 6,000 tax which was even more expensive than my actual order. They insisted and I talked to them for weeks but they decided to charge me that much money because apparently that’s the invoice fee. Never ship directly because the most used shipping company from abroad in Kenya in DHL so please do as this video says.

    • @munayusuf6857
      @munayusuf6857 3 ปีที่แล้ว

      @@catherineadeya1690 I also never got my money back from PayPal and never got my package. I gave up and just forgot about that package tbh. It still hurts till this day😭

    • @stephtat4942
      @stephtat4942 3 ปีที่แล้ว

      @@munayusuf6857 Hey Muna. I also ordered from shein and dhl did the same thing to me. The custom fees they were charging were honestly ridiculous. Not to mention they hit you with extra charges if you don't clear the custom duties within 3 days. I also went back and forth with them and just gave up. I contacted shein though and explained the whole situation and was given a full refund. Not sure if they can give you a refund this late but it's worth a try :}

  • @aishayusuf7692
    @aishayusuf7692 2 ปีที่แล้ว

    How much do they charge per kilo of clothes? BAT and DUTIES? Please

    • @aishayusuf7692
      @aishayusuf7692 2 ปีที่แล้ว

      VAT

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว +1

      Please contact the shippers directly for the price per kg info. They don’t charge taxes. It’s usually included in their fee

    • @aishayusuf7692
      @aishayusuf7692 2 ปีที่แล้ว

      @@OliviaAkumu thank you

  • @mercynamikoye9084
    @mercynamikoye9084 4 ปีที่แล้ว

    Just in time I was looking for information

  • @hoodiegamer9256
    @hoodiegamer9256 3 ปีที่แล้ว

    Absolutely helpful information thank you
    video kinda long tho

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว

      There was a lot to cover 😅
      Thanks for watching

  • @SheillaOlga
    @SheillaOlga 4 ปีที่แล้ว

    Thanks for sharing this 😍😍😍

    • @OliviaAkumu
      @OliviaAkumu  4 ปีที่แล้ว

      You’re welcome hope it was helpful!

  • @mutanug.17
    @mutanug.17 2 ปีที่แล้ว +1

    Very informative, thanks.
    Planning to do my first international online shopping worth some coins, hella scared but i hope i'll get a good company and have a not so bad experience if not good🤞🏾🤞🏾

    • @OliviaAkumu
      @OliviaAkumu  2 ปีที่แล้ว +2

      Good luck! The companies I’ve mentioned in the caption I’ve used personally several times without issue

  • @kepharolang1984
    @kepharolang1984 3 ปีที่แล้ว +2

    Always show example on your videos not hand gestures 🤔

  • @julietmoraa5106
    @julietmoraa5106 3 ปีที่แล้ว

    You are pretty 😍

  • @bethlyzz8542
    @bethlyzz8542 2 ปีที่แล้ว

    Hi ,I really need to ask you something

  • @Jikoni-Gas
    @Jikoni-Gas ปีที่แล้ว

    Allow me to go off topic. I know a talent you might not have discovered. Try singing, I guarantee, you will be a superstar.

  • @wendyajierh3397
    @wendyajierh3397 4 ปีที่แล้ว

    GORGEOUS!

  • @bloxfrog782
    @bloxfrog782 2 ปีที่แล้ว

    plz say water!! :)

  • @tamaraotum363
    @tamaraotum363 4 ปีที่แล้ว +1

    You look lovellly

  • @phillwainaina7252
    @phillwainaina7252 3 ปีที่แล้ว +3

    eeeeh,, wakenya.. kweli.. mnashida,, kweli.. huyu ni mjaluo wa kasipul.. anataka kuwa mzungu.. kabisa,, mmepotea,, any way ni sawaa

    • @OliviaAkumu
      @OliviaAkumu  3 ปีที่แล้ว +3

      😂😂 I had to laugh on this one! First off, I’m from the beautiful lakeside city of Mbita. Second, watch my about me video and stop stressing yourself about things you think you know 😂😂

    • @phillwainaina7252
      @phillwainaina7252 3 ปีที่แล้ว +2

      @@OliviaAkumu , i have no stress , even aminute ,, i just worry for your kids , coz all you want is to like,, white and to press to sound n show them we are up to stand , to sound . yet they never care , they are just living ,, ushaona mjaluo anataka kuwa muindi . au mzungu anataka ku sound mkamba .. i just worry for the kids , n what colonization has done

    • @integerconsulting9344
      @integerconsulting9344 3 ปีที่แล้ว +3

      @@phillwainaina7252 worry about your own self and leave the girl alone. MYOB.

    • @phillwainaina7252
      @phillwainaina7252 3 ปีที่แล้ว +1

      @@integerconsulting9344 whitewash,ooh my , also you want to be chineese,, kuwa wewe, tuu

    • @AgnesM
      @AgnesM 2 ปีที่แล้ว +1

      It's the jealousy for me 😆