Samsung Galaxy Note 9 Green Screen problem
ฝัง
- เผยแพร่เมื่อ 17 พ.ย. 2019
- Sherman Chin expressing his disappointment with the Samsung Galaxy Note 9 after it develops the green screen problem after just slightly more than a year of usage.
- วิทยาศาสตร์และเทคโนโลยี
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I've got a temporary solution for this prblm..... Turn on Always on Display.... if green screen appears...then lock your phone.... tap on screen.... and unlock your phone.... don't press power button to unlock your phone.....
Thanks! The Always On Display temporary solution has worked for quite a number of people ☺️
@@ShermanChin please pin this....
So others can see it....
@@SHADOWGIRLSYT Done! :)
amazing
Thank you, the ALWAYS ON DISPLAY worked for me.
SAMSUNG YOU NEED TO DO A RECALL FOR THIS PROBLEM!
Same problem for me... I believed Samsung is the best mobile brand but now I think it's wrong... It's frustrating ☹️
I have the same problem ever since the March Security Patch update for Note 9. I request you all to post your concerns at the community or make sure we are heard.... so Samsung could escalate this and get it fixed by it's team. This is not a hardware issue as almost so many people are facing it right around the same time. This is something that they broke worldwide I believe. Please post it, the issue is aggressively occurring every now and then. I have tried and reached out everywhere but they seem to ignoring our claims. But this is happening to all and they must know it has been something that's software caused and not hardware contributed. I am a lite user and I have just crossed 1 year of warranty and it is so disappointing that I paid 55000 to buy this shit. Please escalate this everyone who is facing this.
I think it would be smart to approach the press as well if Samsung doesn't respond.
Even my Note 9 has the same issue from 2-3 weeks..😒
Changing the display sometimes helps changing it from dark to light
Having the same problem. Shocked to see many people facing the same issue. Samsung must replace it for free for all.
I wish but I don't think Samsung will. ☹️
Hey did ur display screen got fixed or they replaced your phone?
They did replace my screen but not Samsung. It is the shop where I bought it from because I bought an extra year warranty from them. Samsung is crap. My friend had the same problem and Samsung wanted to charge him such a high price that he just bought a new phone.
Is there an update from Samsung regarding your concern? Hope they can provide an update patch or something? Hope ur issue ends well.
Thanks! No update so I guess I always have to be prepared for screen failure. I got a spare phone just in case 😅
There is an application named OLED saver we can fix the colours to a certain amount by this application.for the new buyers better to think twice before buying a new samsung.
@sherman chin is there any solution you have came up with???
Unfortunately no permanent solution but you can check the comments for temporary fixes till you can get it repaired.
i have the same problem .cant go to the shop due to quarrantine.will this be covered under hardware warranty?
Only if it is still under warranty
I'm having the same problem with my s9+. My screen is green and I can barely see anything to use it. When I turn it off, the screen stays completely black. I can hear and feel it vibrate and the Blue light will come on at the top but the start up menu doesn't show, when it reboots I can't see the little Android, I can't see anything. Not even the screen to reset / reboot / clear the cache and after about a minute, the Green screen comes back on. I'm beyond frustrated! Especially since it is literarily at the 2yr mark with Verizon and this contract is up. It's almost as though it was designed to do that. Ï also seems that this issue is very common. Maybe this should be brought to Samsung's attention. If anyone has any solution besides getting a new phone, please share.
Im using the s9 and i have the exact same problem as yours 😢
Same. My telco contract is 4 mths left and my note 9 give me this problem and I couldnt stop thinking : why now. All was good, love the battery life, the big screen, the s pen and all the special features, but this problem is really a turn-off. So dissappointed now that I dont know what phone should I get next. And I am using my old note 4, the problem is the battery drain like running water.
Same issue... try always on display, for me it fixed the issue temporarily
If the issue is because of March security update,You can get the display of note9 fixed Free of cost from Samsung service centres. All service centres (India) have received the communication regarding the issue on July 1st. I got the display changed this week .Hope it helps.
Thanks for the update! Good news for those in India! 👍
not only note 9. most of 8,9,10 series got this issue after update latest os. and they named these series are flagship products and sell it in high price. what a shame with my note 9. in future, i give up with their phones.
Similar problem here.. Screen on heating and rising to 41 degree turns my screen yellowish... really annoying.
It is a hardware issue for sure.. For me hot phone give rise to this problem.. In warm places, the phone pisses me off. Should i walk with a AC to cool down the cell now? I liked samsung for note series. But Now I will have to stop loving it. Will be switching to other brands coz this problem breaks my heart. Shall we go on twitter and start twitting about the same?
Might be a slightly different problem caused by software update.
I am suffering on that problem badly.
Samsung authority please help to solve it.
Same green screen problem as my s9. I have thoughts it could be of water damage after accidentally drop it on a sink. I've tried putting it on a rice and lets see what the result is.
Is it the Exynos version?
So did u solve ur problem? Stella...mine turning green as well... so sad
Yeah, I had to change the screen. It is a hardware problem but you can use it awhile longer if you turn on the Always On Display according to others here if you read the comments. Sorry to hear about your phone 😢
Mine was and samsung s8 and i have same problem and the same damage. Can you help me guys?
Please try the Always On Display temporary solution that some commentators suggested here
I had purchased Note 9 on March 2019 and in June 2019 I dropped my phone in a carpet floor and it had a small crack on the screen and I complaint it to Samsung service station but they told I can't claim the warranty so I used as it is till 30th April 2020 without any issues in the display but on 2nd April onwards my screen turns greenish on complaining about this the Samsung service team advise me to replace the display which costs Rs 20000approx .can the Samsung team look into this matter and do something because I had purchased the phone for Rs 70000/-my question to company is whether the display quality will withstand only for one year? If it is so then we are making a costly mistake by purchasing Samsung Note 9
Yes, unfortunately the Note 9 Exynos variant seems to have display issues after a year. I would only buy the Snapdragon variant if I buy Samsung again.
The same problem happened to my samsung s9 too.. But i wonder if i replace/change my screen will solver my problem ..
Yes, there should be a warranty by the repair service center when they repair for you. :)
I think it is a hardware issue caused by the march software update, probably because of the update that caused the software to do something to the screen and it permanently broke the screen, u can only fix it by contacting Samsung service center to get the screen change since it was hardware issue, but since the issue wasn't the users' fault, Samsung should take the responsibility to fix our screen without charging us since so many people having the same problem, just like what they did for the note 7 exploding problems, but I think samsung is ignoring the claims right now to avoid the cost of fixing all the problem's screen. I have a s9+ having the exact problem since March patch.
Glad that Samsung fixed the issue for you for free! 😊
@@ShermanChin no they didn't
Oh! I am sorry to hear that. Yeah, they definitely should fix for free.
we cannot say that before we can prove it. use 2 cellphones of the same series, one LCD is normal, the other is green screen. change the lcd with a green screen to a normal machine, does it stay green or does the color become normal? from there we will know, the problem is in software or hardware after we update. if their technician don't know this method to test, maybe i'm the one who smarter than them to find cause of this issue .
me too! just a few months after the 1year warranty. seems like planned obsolescence to me
I am sorry to hear that. It might be time to change your phone to the new S20. Or if you don't like Samsung anymore, you can consider the Asus ROG phone 2.
@@ShermanChin im considering Google's Pixel
@@shubhashinimanikkandhan8047 unfortunately, the Google Pixel 4 has the worst reviews mainly because of the lousy battery life and bugs. Perhaps the Google Pixel 4a?
I'm having the same problem, after one year and 3 months later
@@jent.1146 sorry to hear that. Perhaps we should all report this to some news site so that Samsung will take notice and buck up on their quality control.
I'm pretty sure it is a thermal problem. Turn it off and leave it off for a couple of hours. It will turn on normally. Also, I put it in my refrigerator for an hour while it was on, and it was functioning normally when I took it out. Perhaps a heat sink has come loose, or a part is going into thermal runaway.
Not for me because it still didn't work the next day. However, as you suggested, the OLED might have been damaged by the heat as I was playing a game at that time when it occured. And since this seems to affect the Exynos variant more as can be seen in the comments here, we can assume that the Mali cores produce more heat than their Snapdragon Adreno counterparts.
@@ShermanChin ,after 3 years i download the game Asphalt 9 then play.After that suddenly my screen become green.Never playing any games in my Note 9 before until september 2021 this problem come
@@gloryowen1716 I was playing Clash Royale when I first experienced the problem
@@ShermanChin no. the amoled display not damaged. when we use some oled saver or similiar apps, it's color back to normal. this case different from burn screen.
@@edelweisslandscape is yours the Snapdragon variant?
same issue on s8. But it comes after water damage.
Please do this settings
1. When display came like this go outside and get more light condition to the display
2. After your display wark like normal
3. Then swipe down your control panel and going to the display Brightness settings
4. And turn off the Adaptive Brightness option
5. And you can control display brightness, set it high ( you want use in outside )or set it lower( in inside)
Factory reset never solve softwesr issue u must change whole firmware
Same with my s9 plus, considering this is a flagship phone....i've been a samsung user for so long already way back to S2. But its so disappointing to have this green tint problem on my S9, note that this is only 1 little over a year..hope samsung can find a fix for this
Please read pinned comment!!!
@@SHADOWGIRLSYT done that already even before posting to this thread...
@@harvycalcena28 it worked for me....and lot of people.... so please try doing that again.... turn on always on display.... if this green shit happens.... lock your phone... and tap on screen until logo appears to unlock the phone... do not press power button to unlock your phone!!!! Hope it helps....
After replacing screen did you face same problem??
Not yet 😅
2 updates later and not fixed still getting green screen that was supposed to be software related old if warranty can't solve issue I'll just have to live with it and also after one uib2.1 update apparently there isbabzoom issue didn't have that but I hope i can get a new replacement screen or phone.
Not sure if the software caused green screen can be fixed with a screen replacement since mine is a hardware issue. But then the service center will have a warranty so nothing to worry about if you have the cash.
Same issue cropped up on my Exynos Note 9 last week, the device is 1yr and 5 months old and has no physical damage from a drop or any harsh useage.
Samsung says it is out of warranty and I will need to cough up the entire screen replacement cost, currently trying to escalate my case to someone senior in the company to see if they can the screen fixed free of cost as it is certainly a poor quality screen / assembly process that has caused the failure.
Maybe you can show them this video and the comments here. Good luck! Please do update us!
Hey, I am facing the same problem with my s9. I am expecting a call from some senior authorities at samsung in 5 hours. Let's see what we can do. This is basically injustice, after paying 800 usd for a phone.
@@avinashprabhu5836 oh! The S9 too? Please use this video and the comments here to show them. I think I am not going to buy any Exynos phones from now on.
@@ShermanChin Update: Spoke to multiple people at their offices here, they tried to pass it off initially as damage due to a drop or excess pressure applied to the screen.
But I kept pushing my case that it was due to a manufacturing defect and cited examples on online forums and TH-cam videos and that other users such as yourself have experienced similar issues within the first year and a half of use.
They agreed to look into it my claim, I sent my device in for an inspection by their quality control/technical team and they replaced the screen free of cost, but had to pay a nominal amount towards taxes that they couldn't waive.
New display seems okay now, will have to wait and watch how long it lasts.
@@avinashprabhu5836 Based on what I've read this appears to be an issue that crops up in say 1 in 1000 devices or so (not sure on the exact statistics, but it is not a widespread issue therefore not much attention from media and others unlike the Note 7 explosions which was quite serious)
You will have to demonstrate your case to them and prove that you've not caused any physical damage to the device that has caused this issue. (Plus you will need luck!)
Countering this issue since 6 months back on note 8 exynos. When the problem occurs it's just 1 and a half year. Very disappointed
Yet another Exynos problem although the Snapdragon Note 9 has a screen discoloration issue reported in international news today too due to the recent update.
That screen replacement cost hurt my ass tho. I'm already used to this problem already. Looking for a better device to upgrade, not Samsung again.
@@shengze2419 try Asus ROG phone 3 when it is out :)
It's a great phone. Will look forward btw seems like nobody reporting this issue in note 8 tho
everyone here who is still curious, actually this problem is a hardware or software problem, I have a suggestion for friends who usually repair cellphones, use 2 cellphones of the same series, one LCD is normal, the other is green screen. change the lcd with a green screen to a normal machine, does it stay green or does the color become normal? from there we will know, the problem is in software or hardware after we update. please help for all friends here. Please pin this comment so that our friends who can help, see it.
I just got same problem with my note 9, I had almost similar problem with my note 4 and note 5. Now I am so convinced my next phone is not definitely a Samsung phone, I am so sick of this quality
Never had a problem with Samsung before Note 9 but yeah, after Note 9 Exynos, I am only considering Samsung Snapdragon or another brand in the future. In the meantime, I am with a cheap Nokia: th-cam.com/video/nk9dIxmCojk/w-d-xo.html
But something else man, i do have the same issue, its software, issue.... its wide spread.
my 8 years old note 3 display still normal. no burn, no green screen/line, no flicker. hehehe....
Sure bro hardware problem
I've had this problem going on for a couple of months right now.
What I'm afriad of is that my phone stops working. Will it stop working?
I have no idea but if you can still see your screen, I guess you can continue to use it
Meera Homsi yes
Turn your always on display on. Put it to where you tap the screen to see the clock. When you do, unlock the phone. Problem solved until the issue is fixed.
mine stopped working just rn lol. Its all static and flashing green.
Sorry to hear about your Note 9. Probably time to get a new phone anyway. I am waiting for the Asus Zenfone 8.
my note 9 , i never drop, when i use it in the car, suddenly become like this, screen green, blurry wordings, use for exactly 2 years, is it worth repair, it cost about 220 usd for the screen replacement, any recomendations?
Is yours the Snapdragon or Exynos version of the Note 9? If it is Exynos, I would suggest buying a second hand version of the Snapdragon Note 9 because it is faster and you can probably get it for around 300 usd now.
@@ShermanChin I dont know what version. I bought it in Malaysia
The Malaysian version is the slower and less power efficient Samsung Exynos version. I also have not heard of any Qualcomm Snapdragon Note 9 version having this green screen problem in the comments so far. I would suggest you look at second hand or even new Snapdragon Note 9 models in the Shopee app. You would be surprised at how cheap they are now with the launch of the Galaxy Note 10 Lite.
@@ShermanChin is it worth to repair. Since it is still cheaper than buy a new one. Screen replacement is rm860
@@Joshuatop personally, I don't think it is worth repairing because you can get a second hand Snapdragon Note 9 for nearly RM1500 and use your current Note 9 for parts if the new one breaks: shopee.com.my/product/30985652/2178179143?smtt=0.0.9
Oled saver and always on display ara not working for me now and i can't change the screen any time soon what should i do
Buy a new transitionary phone? Just did a review on the excellent Nokia 6.1 Plus: th-cam.com/video/agu0DY2mwiI/w-d-xo.html
I have the same issue with a brand new phone (out of the box)
Lucky for you because that is definitely covered bySamsung warranty! 😊
Same problem with my Samsung note 9 ,after the JUNE 20 update the screen just turned green and unresponsive and the Samsung service at kochi just washing their hands off saying it's just a problem with the display ..
The green screen problem after the update is a slightly different problem but yes, that is more of a problem directly created by Samsung.
mine happened just now, what I do is to change brightness to almost minimum level and the color are back and screen responsive again. Raise the brightness a bit more and it turns green again. UNCHECK adaptive brightness, I think that is the one causing the screen unresponsive since it turns green when brightness is raised. Last, how to access brightness when screen is unresponsive, use double click power button to access camera (YES CAMERA WORKS!!!) altough a bit green ofcourse, the access the slide menu above from camera and reduce brightness. hope this helps...
On 2nd note, this already explained here tho
th-cam.com/video/m0-npdV-U2c/w-d-xo.html
Some commenter suggest installing OLED Saver and my screen can be bright again without turning green.
So this is clearly software issue with the latest update
Samsung really done it now...
This is a different issue. Your screen shouldn't be as green as mine according to some other comments here if it is the software issue.
no, it is real green and unresponsive, except for turning off and restarting. really like broken screen, 1:34 is really similar.
though your video is 2019, should not happened yet the faulty update so yea might be different.
but for people facing this nowadays, likely because of samsung's faulty update
hope this helps everyone especially on this lockdown
Thanks for the solution! I hope it helps some people. Please do keep us updated on whether it is a permanent fix. My green screen wasn't caused by the update and even a factory reset didn't fix it. The screen replacement did the trick and they didn't touch the software at all.
Same here. Began on a 2 years old device. Can't tell if it's HW or SW problem.
I would say it's more SW than HW :
- phone in sleep
- press power to wake --> green screen
- press power to sleep
- tap the bottom of he screen 2, 3 or 4 times
- the phone wakes up
- screen is normal
So far, 100 % success doing this.
Samsung, do something FREE, or lose clients by 1 000 000
If you see the problem getting worse after awhile, it is a hardware problem indicating that the screen is dying.
@@ShermanChin So far, when the problem occurs, it's not always worse than the previous occurrence.
Sometime, it's almost uniform, nearly the same green everywhere. And sometimes, you can read few parts of the screen; it's difficult, it's not usable for sure, but it's "less green".
What's puzzling me the most is that by simply taping the screen bottom instead of pressing the power button, it goes back to normal at once.
I have a friend who has a similar symptom and it got more frequent after a couple of months till the point it is unusable 😅
@@ShermanChin So sad. Hey! @Samsung ! Move your ass !
I have my phone for 2 years and theres no problem..
I guess you are one of the lucky ones! 👍
Then y are u watching this
M having the same green screen problem on my S9+.. I know abt temporarily soln... Iz it hardware problem or software... Pls tell me... Do customer care hv soln or nt...
I don't think Samsung will ever admit it is their mistake. If you are willing to pay, you can get the screen replaced.
S9+ displays cost me 17K in Indian Rupees @Samsung care which is quite expensive to invest in old phone... As in 17K brand new good options r available...
As m fond of curved edges n samsung display itz hard for me to switch... To other option..
@@harshu6392 then I suggest just waiting for the Note 20 Plus
Oled have many issue i think all coz of fastcharging which supply extra power too phone and display get heat and burn
I never used fast charging so that can't be the case.
Sigh happened to me a week ago. The phone is in good condition a year and 3 months and this happens 😪
Seems like a normal occurence with these phones now as a reminder to upgrade your phone
Turn on always on display
Same here with S9
Is there any solution to fix this shit?
Please see the pinned comment
yes. i had this problem on my Galaxy Note 9,, after updates its the problem solved automatically.. few days.. after again the same problems.. come... any body have fix this problem..
??
Turn your always on display on. Put it to where tap the screen. When you do unlock the phone. Problem solved until the issue is fixed.
can it be permanently fixed? .................If so how?
Only way is to get the screen replaced
My note 9 is my last Samsung due to all these problems. I've noticed performance has suffered. Often unresponsive now. Given apple now has widgets, I'll go there.
You just have to factory reset if it slows down. Samsung has this problem whereas Huawei doesn't if you look at my Mate 10 review. I will never go back to Apple because of its walled garden.
@@ShermanChin may be apple is a walled garden, but its just effective... no stupid issues like this, my s9plus, have the same issue....
@@amallukose1485 yes, there are pros and cons to Android but I would take it over Apple's walled garden. Been there and done that with Apple. Was fun but too limited for a person like me. Likewise, I am not going to like living in China but I understand why they do what they do.
Which planet are you from my galactic brother 🤔🙏
Alpha Kimori! 🖖👽
@@ShermanChin I am a maitreya my long lost one
Like Rael?
Same problem last year. I changed display. Now the same problem come again. Very worst quality.
I am sorry to hear this. Looks like another screen replacement is in order. I will have to be prepared myself.
i have a same problem today my note 9.did u have solution.
Please try the pinned comment to turn on Always On Display
Turn off adaptive brightness. Block sensor in top left then go display off the adaptive brightness. I had same problem. After some deep digging, found out a march 2020 update caused this. Waiting for my local service center to reopen.
I think this is a different issue though involving a green tint after the update but thanks for the solution!
@@ShermanChin the screen u showed same as mine. The green
There are different kind of green screen problems with this phone 😢
@@babuji100000 does it go green screen at med brightness and visually unresponsive but if at lowest or max just green tint
@@babuji100000 also I hope I get a new update that fixes it if software
hi, i can fix it a little bit, decrease the brightness contrast, but it will return to when the brightness was increased. hopefully it helps a little hehehe
Thanks for the tip! Did you try turning on the Always On Display as suggested by the others here?
मेरे samsung नोट 8 में कल रात chat करते करते डिस्प्ले फेड हो गयी है अब लगता है जैसे लोकल डिस्प्ले लगवाई गयी है
कोई समस्या का हल है
oh my god !
same problem with me tonight
same to same problem 😭😭😭
Sorry to hear that 😢 please try some of the solutions of the other commentators here
I have the same phone but only I I cracked my phone and it glitches to the light green screen
Oh! That is definitely a hardware problem. It will definitely get worse over time unfortunately. Please do get a new phone before it is completely fried 😅
Started happening on mine today. Exymos Variant. Boguht Spetember 2018
Tried trouble shooting. Turned Always On Display on but only temporarily fixes it.
Noticed that it's being back to normal whenever you put brightness to the lowest level. Bringing it to mid level brightness triggers this issue even with Always On Display activated. I have loved this phone so bad I hope it's a software issue only. updated 2 weeks ago to March 2020 patch and this has never happened to me before
Sorry to hear about your phone. Another Exynos so should be a hardware issue though 😢
This really sucks you know. But thanks a lot for the video. A bit of relief that it's not just me experiencing this tho (lol)
Another widespread issue. My phone's camera module had been replaced 3 times in the Samsung Service Center when it was just 3 months old. That's 3 times. And now this..
I am never buying an Exynos variant in the future. Will import a Snapdragon. Less problems because the US press will make a big deal of it otherwise 😅
I bought it on sept 2018 too ! my phone just turned green after the update 😭😭 my heart is aching
@@canderson4638 sorry to hear that 😢 Hang in there. If you really want, you can change the screen but might be better to consider a replacement phone seeing that even the Motorola G Stylus is now at a cheaper price if you don't want to buy an older Snapdragon Note 10 phone.
So you sent your note 9 to fix it?
Yup, they replaced the screen and it is working now so it is a screen problem.
how much cost for change the screen ?
@@ShermanChin hi, so after 2 months, how's your screen working for you? Is it still working just fine?
@@josephinep5538 you mean after replacing the screen? Yup, works fine but the milestone is 1 year+ lol I am not using it as much now to prevent that from happening so soon hahaha
Just had this issue since yesterday, based on some research they say the immediate issue might be a cable - the concern is that the phone was in my hand, I was updating F!@%# Bixby, when i unlocked phone, boom - all grainy green white... this is obviously a software based manufacturing defect no other explanation- samsung lost a long time loyalist
Exynos variant? Please do try turning on the Always On Display as suggested by some commentators here.
I got 1 temporary solution.. try to close all the front sensor including infrared, camera.. it working to my device.. i closed with the sticker..
Thanks! I hope this works for someone! 😊
Mine screen just started acting up today, it's not that really green but kinda light yellowish color, pls let me know if u have any solution soon
Please try the Always On Display temporary solution in the pinned comment. Good luck!
@@ShermanChin thanks but, no luck at all :(
Oh no :( I guess the screen was really fried. I think mine was too. The Always On Display probably applied to green screen problems which were more of a tint.
So did you got a new phone or replacement?
@@ej1siktc the repair center replaced my screen and it works like new
Has anyone been to the service center to get it fixed, if so how much did it cost?
Mine was under extended warranty but from what I hear, it is not worth getting it fixed now because prices for the Note 9 have come down so much on the secondary market. Just buy an almost perfect phone for the same price.
@@ShermanChin really wow, ok
Good luck and good hunting! Oh! The Galaxy S21 should be out next month so be prepared for even more price drops from flagship Samsung phones! 😊
Factory reset not a solution u must change whole softwear firmware or try run ur phone in safe mode try change ur charger too i have many isue with display burn and flickering even i use original charge i try all method and now just change my charger from original to onther samsung charger with lower volts and display stop blinking now i did all but only charger help me from display blinking
I am actually using Samsung Wireless charger and I turned off fast charging on it too.
So what I read guys is the display gets slightly damaged do to new update in March andb it over heats battery or something like that damaging screen from heat and I sent mine in for repair and they said it has been fixed I'll see about that tomorrow 4:30pm. Thank Godin got a 2 year extended warranty I didn't have factory left but I'm good on square trade I think haven't done me wrong before.
Yours is a different green screen problem but glad you fixed it. I got the 2 year extended warranty too. ☺️
@@ShermanChin i have been using my phone for a month now with out issues almost 2 and its been a trooper once it starts to work though idk if it getting abnormally hot is normal I did a temp test and saw it max at 82f and hover around 60f during basic usage but the one thing is atleast batter never overheats
If it gets really hot, it is probably the fault of the Exynos processor.
@@ShermanChin nope its the snapdragon
@@blazingfiregaming Wow! That is surprising! I guess I will have to avoid Samsung phones from now on then. Sure glad that I didn't buy the Note 20.
I dropped my phone a little while ago. I had a small glitch on the bottom of my phone but the problem was a minor but just yesterday, my phone also develop this green screen issue. I'm so depressed right now and the worse part, I can't do anything about it at this moment dued to the corona virus circumstances. Anyone knows how to fix this issue?
Sorry to hear about your issue. Perhaps you can try the Always On Display solution as suggested by some commentators here if you scroll down. I haven't tried it myself though.
Same here, this started 3 days ago, it stopped then started again
Little boy is crying because something broke? You wanna run to your mammie?
We should always hold large corporations accountable for their products. Just look at the number of complaints here. If we don't complain, do you think they will improve on their products? I will still buy Samsung if they improve.
dealing with something like that is very easy for me, only 5 minutes finished
How?
Turn your always on display on. Put it to where you tap the screen to see the clock. When you do, unlock the phone. Problem solved until the issue is fixed.
my note 9 screnn turn green.can claim waranty ?
Depends on your warranty period. Mine had a 2 year warranty covered by the shop (not by Samsung) so they fixed it for free for me with their own repairmen.
Your lucky,my note 9 happen after 1month waranty end.
My suggestion is to get the second hand Note 9 Snapdragon version for roughly 300 usd.
This is happening to me right now how did it happen for you
Please read pinned comment
Just happened out of the blue for me. No specific reason so I suspect it is not the same green tint problem as those who got it after the recent Samsung update.
This is worst experience ever with the Samsung.i bought Samsung galaxy note 9 year ago and now suddenly it's display getting yellowish.and from the bottom it's bright and from the upper side it's a bit dark.and i think for replacing display it's coast near 16000 rupees. I don't even drop the phone and not even used in wet conditions.still it is happen.is that the way to get money from the customer???
Yes, I agree with you. Samsung really made a big mistake with this. I got a Nokia in the meantime: th-cam.com/video/nk9dIxmCojk/w-d-xo.html
I have similar problem with my note 9 too....what is the problem actually
They fixed mine by replacing the AMOLED screen. I read that it might be a problem with the GPU bus to the screen causing the problem, hence it occurs more if you play graphical intense games with your Samsung device. Can't confirm though but by reading the comments here, it certainly sounds like it.
@@ShermanChin how much did it cost?
@@shubhashinimanikkandhan8047 thank goodness it was still covered under my 2-year extended warranty by the shop I bought it from so it was free! Otherwise you would have seen me trying to replace the screen myself considering that it would probably cost almost half the price of the phone itself.
@@ShermanChin oh dear to change the display for note 9 is almost the cost of buying a mid range smart phone. My warranty just over when its happen. 😔
@@kckfenyou can try purchasing the screen on ebay and then just paying a local mobile phone repair shop to fix it for you. Alternatively, just buy a new Note 10 lite now unless you don't trust Samsung's quality anymore. I might just give them one last chance with the S20.
Just got my note 9 had to return got a new one instaid but this one is having green screen any fix
Please do return it as soon as possible. The green screen is a hardware problem and the screen should be changed while under warranty or it will keep coming back. Good luck!
@@ShermanChin I did fine a work around somehow when i log into my phone by tapping and entering pin it's fine but using power button it bugs out or touch sensor
@@ShermanChin also your screen issue is different than mine ,mine is less green and also phone works fine and. Some time works fine but never did in my work around. But still not fixed by new update I'll call warranty I did find out apparently it's the march update causing it
Oh! You got the March Update issue? That is an entirely different problem. However, since it is still under Warranty, better to change it anyway and not update.
@@ShermanChin I guess but got to wait a bit anyway if I wanted to do to not activated warranty atm.
To manage this issue
1. Turn on always on display
2. Lock phone
3.tap on screen
4. When the always on display on press power button
How exactly would this manage the green screen oled defect?
I dont know
I have note 9 and have the same issue
I did this, and it works temperally,
When i lock the phone the green screen again appear. But
if i do
lock
tap on the screen and after always on display on
Quickly turn on the screen it works
At this moment i am also try to find a permanet solution
Or just screen off and connect the power cable
While the charging signal pop up in the blackscreen
turn on the display
Interesting! I hope this solution helps someone backup data before sending the phone for repairs! Thank you! 😄
Did you fix it?
How did you fix it?
Yup, it was under extended warranty of 2 years from the shop I bought it from. So they fixed it for me with their own screen replacement although the official Samsung warranty has expired.
im having the same problem for months now please help
@@karlpineda4544 you can try the OLED saver app as mentioned in the comments here if you have the Snapdragon variant. If not, a screen replacement is the only way to fix it unfortunately.
@@ShermanChin your lucky maybe i should try to bring it to samsung service although my phone already is out of warranty hope they still fix it Thanks man 👍🏼👍🏼 more power to your channel
I have same problem from April 2020 Always on display can't help me what can I do now sir?
I guess the only way is to get the screen changed. The AOD is just a temporary solution anyway.
@@ShermanChin sir AOD it's not helping to me what can i do whats another solution plz reply
@@shivamlohar2912 unfortunately, there is no other way except to get your screen changed. It is a hardware problem.
@@ShermanChin okk thanks for helping me sir
Good luck!
Is it a global crisis of Samsung Galaxy s8 s9?
Claiming compensation from Samsung.
Not sure about s8 and s9 since I have only experienced it on my Note 9 Exynos variant.
Same with my note 9 its a exynos version
Thanks for letting us know and sorry for your loss.. Not a single non Exynos reported here so far. My next Note will be a Snapdragon.
One year before buy this mobile
Same here. Happen to me today. That sooooo disappointing
Yeah, I know the feel. Sorry you had to go through the same experience.
@@ShermanChin th-cam.com/video/75pXx8B4UTY/w-d-xo.html
@@gametalk1376 hmm...his video makes no sense. Open the phone to install an app? 😅
@@ShermanChin Yeah, just the app, don't open the phone. I still have no idea why he open his phone...Idiotic. Meanwhile the app is working well. Got my phone back 95%
That's excellent that the app works for you! 😊 Is yours the Snapdragon or Exynos variant?
I did quite a research and I found out the truth ... The truth is after the July update in my s9 plus the phone started heating alot and those who were using the phone intensively ex: playing pubg etc ...due to overheating the proximity/light senor which is located on top right of the screen got faulty/damaged and hence this flickering is happening....just cover the proximity sensor and then unlock your phone the screen will be normal 100% it happened with me too...I accidentally removed the phone from my pocket and the screen was normal again ...Thank me if you can resolve it and sue samsung for the filthy update.
Oh! The green screen is due to the proximity sensor? Hmm...interesting. You are the first person with this theory here. Can others please verify?
SAME PROB BRUH , Quitting all galaxy products it’s sad that we shell a fortune for such so-called flagship products nd Samsung doesn’t have durable hardware that can run even for a few years .PITY SHAME ON SAMSUNG
You should try to get the Snapdragon version and see how it goes :)
Same here with 10se it flickers green screen and i've had for 1 year
Yeah, seems to occur after about 1 year 😢
It started like few months back......
whenever i try to unlock my screen with fingerprint directly or with the unlock button. Screen will go green with some lines.
Later I used the AOD method, double tapping on screen for entering the lockscreen and then unlocking my phone.
This method worked for quite a long period of time.
There was no issue i was facing while working or playing games on it. even if i use my phone continuously for more than 2 hrs.
Later than after couple of weeks.... i started facing severe problem i.e. like. my phone will automatically go greeen even after the usage of 5 mins.
then later screen started going green after the usage of 1 min. n now its like for a few seconds n screen will turn green even after i reseted my phone several times.
Main thing i noticed is that the right side of the phone where power button is there.... that metal pannel starts over heating unusually...... and ... then only i was facing this problem.....
But, if i will spare my phone and let it cool down..
. then this phone was working unless that rightside pannel is heated back again....
I hope you understand my english..... 😅
once left pa
Yes, that is why all the solutions in the comments are just temporary solutions. You will eventually need to change the screen. 😢
I faced the same problem today..... totally disappointed
Sorry to hear that ☹️
Guys my phone become a green screen almost 2 month. Then 1day, i accidendly turning selfie mode camera + flash then my phone turn to normal screen but i need to repeat the same step if i lock my phone.
Thanks for this new potential temporary solution, Junita!
Did u turn into the hulk
I wish! 😂
Looks like even Apple has a similar green screen issue: www.forbes.com/sites/gordonkelly/2020/11/19/apple-iphone-12-mini-iphone-12-pro-max-display-problems-green-tint-upgrade-iphone-11-pro-max/
Same prob with my note 9..it is only 1year A month..
Wow! Looks like it is a Exynos issue since most people having this problem are from Asia. We really should get some news site to write about this.
Samsung fix for free for user? I get this problem too
Samsung doesn't fix anything for free 😢 In fact, for the price they are charging to fix just the screen, you might as well buy a new phone.
@@ShermanChin yes .. I try it tomorrow...sir and i report the result. Then i replace for the screen . I think i just buy new phone. Vivo or oppo.
My note9 just have same problem and indonesian. I try it tommorow. So you buy new phone sir?
@@ShermanChin samsung charge our to expensive for the lcd. Can buy new phone.
I am using the Nokia 6.1 Plus as my backup phone: th-cam.com/video/agu0DY2mwiI/w-d-xo.html
Good luck with Samsung! I might be buying an Asus Zenfone 8 next.
Same problem with my s8😡
I have the exact same problem. Only had my phone 1 year and 2 months. Very disappointed
Exynos variant as well?
Same here. I too had the phone for about 1 year and 2 months and I tried everything but could fix it
I am sorry to hear. It is a hardware problem so the only way to permanently fix it is to change the screen. Yeah, disappointing of Samsung Exynos 😢
S bro same problem...very bad mobile...hardware problem
Yeah, sad 😢
Try turing on always on display
Didn't work for me before but should work if it is a software issue 😅
Hope not happen like this to Galaxy Note 20 series.
I think Samsung did learn from their mistake with the Note 9. I am hoping this video actually brought it to their attention because I don't see the same problem with the newer Notes 😊
It's in note 10
I guess they didn't learn 😅
@@ShermanChin yeah and am facing it recently, after the update my note 10 got black crush I thought of it as no big deal but three weeks ago my screen start flickering worse part its very heating. I only notice this issue started after someone damaged my charger nonetheless i fix it and use it on my phone ever since my screen flicker. have try many charger still flicker and after using it in a hot environment the phone become worse and on bearable to use
Sorry to hear about that. 😞 Sounds like an internal electronic circuit problem. Would be really costly to fix and probably time to switch to another brand 😅
Use always on display and the green screen problem is fixed
Temporary fix only though
@@ShermanChin no make your always on display on the whole time and youll not have the problem anymore ONLY if you have always on display on
@@araring that is not what the other commentator said earlier though. She said it is a temporary fix only. Let's see what more people say. Thank you so much for your feedback!
Use an app called oled saver
According to some here, just turning on the Always On Display will be enough to save the screen for sometime.
Forget samsung.. im very disappointed with Samsung. Is that they called Flagship???
Yeah, so sad. The quality used to be so good!
Yes.. i still use note 3 and still perfectly. It start from note 8 Samsung was suck at LCD 👎👎👎
@@yohanbudi3491 Yes, my Note 1 and Note Edge (Note 4 except with one curved edge) were awesome! Then this crap happens to my Note 9 😢
saya baru saja switch ios to android try note 9 dulu then macam ni lah jadinya wtf! screen blurr kekuningan always on display tidak function di phone saya
Note 9 Exynos memang begitu klu lebih dari 1 tahun. 😢 Tak berbaloi beli 2nd hand jika bukan versi Snapdragon. Guna Nokia murah lebih berbaloi: th-cam.com/video/nk9dIxmCojk/w-d-xo.html
Have the same issue too
Really annoying, never dropped the phone.
Exynos variant?
@@ShermanChin yea
I am sorry to hear that. Seems like a very common problem with the Exynos variant. 😢
@@ShermanChin I'm 100% sure this is a software issue
Because I use oled saver and always on display for temporary fix but when ever I make or receive a call, then the green screen comes on again. So I'll have to lock and unlock the phone again.
Really didn't expect this from samsung.
You can look through the comments. The Exynos problem is usually a hardware issue but even for the software issue, there has not been a fix till now. I would suggest just getting a new phone if it is no longer under warranty. It will just degrade further as time goes by unfortunately. Choose a Snapdragon or other brand next. I am personally using a cheap Nokia (typing on it now) as an temporary phone: th-cam.com/video/nk9dIxmCojk/w-d-xo.html
Sorry to say this, but green screen issue is a hardware fault not something an update can fix.
One of the updates from Samsung is causing the CPU to over heat and in return permanently damaging the oled screen. Not only that but also compromising the battery as well.
The only fix is the replacement of both the oled screen and battery.
This repair is entirely the fault of Samsung due to a faulty update that over works the CPU capacity.
Therefore my advice is for you to return your device back to Samsung and lodge an assessment request.
They charge a small fee for the assessment, but the entire repair should be compensated by Samsung.
Be firm and keep the pressure via emailing them to insist on Samsung covering the repair costs.
My Note 9 is almost 3 years old when green screen issue happened. They fixed the entire thing free of charge.
But I kept firm and didn't let them bully me into charging me for the repairs, which was their fault in the first place.
I must admit, my phone despite its age, is in perfect condition. Not a scratch on it. Which I know contributed winning my argument for the repairs.
So if you have psychical damage, I doubt you will have a chance.
Good luck to all who will give this successful method a go.
Thanks for your explanation and possible strategy to approach Samsung!
sorry but why, when i use app like pwm or oled saver, the screen back to normal? isn't it software issue or bug?
One year only finish
Yeah, always after the warranty period
Seems like Samsung are going to shit. My new S9 Plus has similar problems. Loved my old LG. Shame they're not making phones anymore. Might go to apple tbh.
Snapdragon variant should still be okay