The only working solution that I have tried right now on my s10e is lowering the resolution to 720 using ADB. I will update if the green screen symptoms return.
My samsung note 9 had a full on green screen after update with problems such as the loading screen being insanely slow and frozen screen plus hot to the touch, but thankfully it managed to fix itself after leaving it alone for 10 minutes or so. I feel like the updates is trying to screw us over, forcing us to buy new phones....
Me too .. I don't remember updating anything, but started getting this issue after 5 year usage.. the funny thing is the screen is 100% ok .. when ever i get this problem i just press the lock screen and it goes black on lock and then i press it again to unlock and its fixed .. my phone is not even over heating or slow at all ..
Funny how this happened to my son's phone RIGHT after I installed an update. Green screen when it decides to turn on, if not it's a black screen with a thin line of light 😡, less than a year old.
@@veim00 nope. The store wanted over $200 to replace the screen. I just bought him a new phone instead. The reviews for all the screen replacement places were not the great. I'd rather spend $100 more and get a phone that will last longer....but I won't update them anymore that's for sure!
@@juliacleveland I see repairing kinda cost alot. In my case it reverted back to normal on its own. Planning to buy new one too, those green screen burns might get back anytime soon.
@@veim00 try and turn always on display . when phone is locked .. tap the screen and the n unlock it .. and see if opens up properly. if so, its a software issue.. i had this problem after the update .. it wasn't much visible in the beginning.. but after a few days it increased . Took it to he Samsung centre and they said its a hardware issue. They wont do anything .. will ask to change the whole display. Its better to buy a new phone.
Sorry to say this, but green screen issue is a hardware fault not something an update can fix. One of the updates from Samsung is causing the CPU to over heat and in return permanently damaging the oled screen. Not only that but also compromising the battery as well. The only fix is the replacement of both the oled screen and battery. This repair is entirely the fault of Samsung due to a faulty update that over works the CPU capacity. Therefore my advice is for you to return your device back to Samsung and lodge an assessment request. They charge a small fee for the assessment, but the entire repair should be compensated by Samsung. Be firm and keep the pressure via emailing them to insist on Samsung covering the repair costs. My Note 9 is almost 3 years old when green screen issue happened. They fixed the entire thing free of charge. But I kept firm and didn't let them bully me into charging me for the repairs, which was their fault in the first place. I must admit, my phone despite its age, is in perfect condition. Not a scratch on it. Which I know contributed winning my argument for the repairs. So if you have psychical damage, I doubt you will have a chance. Good luck to all who will give this successful method a go.
yeah I have seen some in the internet also saying that, overheating CPU and damaging the screen because of Samsung's own update, I thought those are just initial suspicions to why this problem happened but now I am quite sure that is in fact the case. On the repair cost thing, yeah Samsung should be the one responsible even to those consumers who may have had dents on their units, well since they are treating things like you said it, keeping daily drived phones in pristine condition really is a must. Just in general even though when inevitable accidents happen that really is a bummer. Samsung not openly admitting this too is just another problem of it's own too, sigh
How did you complain and return your phone? Did you go to a Samsung store? Or through online? They are quoting £219 for a screen repair! Absolutely disgusting seeing it’s THEIR fault for the damage!
This problem started today and its been like over a month since last update on my s8 and that last update was for the security of the device. No other update for software for over a year. Also I work in a giant freezer in a warehouse so overheating is out of the equation. Any other reason why it happened?
This problem is most likely the display because the phone overheats. My back cover on my S20 Plus peeled off on its own. I noticed the glue was tacky like gum.
My phone did the same thing a couple of days ago. The back cover has peeled off due to overheating and the screen is now green. Have you resolved your issue? If so, how did you do it?
@chocolatemilk7908That happened to my note 20 ultra. My problem was worse as it wouldn’t return to normal no matter what. When I bought it to the store I’m forced to pay 200 dollars equivalent to fix it. Ended up using my dad’s old iphone 10
I dropped my S8 phone, and it randomly turns green sometimes when I am just putting in my password my phone turns green and white. Do you know how I should fix it?
had this problem a while back and it seemed to have fixed itself, however after the latest update today the issue returned. Im using an Oppo Find X2 Pro.
my s20 had this issue, then i put it away. when i plugged it in, it fixed itself. took two years, tho. i believe it may be a power issue, as it worked when it died.
I got this problem too, i have a s20 ultra, so i need to know if i boot my phone will my data get erased? My photos, apps, messages and otherdata? Please help me
put brightness to max.. try and turn always on display on settings. . lock the phone .. tap the screen and the n unlock it .. and see if opens up properly. if so, its a software issue.. i had this problem after the update .. it wasn't much visible in the beginning.. but after a few days it increased . Took it to he Samsung centre and they said its a hardware issue. They wont do anything .. will ask to change the whole display. Its better to buy a new phone.
My Samsung galaxy S8 had this problem and it would not open and kept on glitching when I tried to open, it would also be worse if I turned the brightness down but the workshop dude told my mom that it's battery is done and its original one is very expensive.
My note 10 plus goes half green screen and occasionally flickers to only when I'm in my hot car and using GPS. When I'm home in the air conditioning everything is fine. Very strange.
I have two s9's and both are doing this it seems cycling the power button is the trigger; and a recent update made my display issue worse the screen would not come on for about ten minutes after the update it scared me good! :/
mine, everytime e force reboot for almost 20x, still didnt work. last resort i went to Samsung repair center and the technician reco to replace my amoled lcd on my S20Ultra5G w/ charges $300? 😭😭😭
Similar issue with my Note FE but the screen shows nothing even after several force shutdown/restart. Any clue? I have no no access to my screen due to this issue from the start
Yoir issue seems severe. I Would try booting into Android recovery and see if the display shows. If it does ot might be a software problem. You have options in that case.
Lenovo Tab M11. Rarely happen but when it does, full screen. I got it a week ago. Should I return it? I mean, if this caused by the update, I'd rather keep it. Anyone? TIA
@@itspludo6411 it turned on for one day but would sometimes randomly flash but after that day it just went back to the black screen with a green flash when i would usually get notifications or something
@@yztay_ that happend to my phone aswell. i don't think you can fix it at home. mine is still black since the 16 th of december it was huawai but the same problem. then i got samsung s8 2 days later and today not even one month later the green screen is white and kinda flashing i can't do anything and i don't know what to do
my s8 plus has display panel issue - it got littke break from edges - now display hardly comes but it works some time when i go under sun light - sun light rays often make display active and it only works for some time than again go black .what to do ?
When try major update on powerfull chipset phone like samsung flagship phone from ota make sure to put a fan blowing on it, it makes phone really hot can cause weak oled panel to broken aslo battery. Safest way is download and flashing via odin to upgrade but at cost secure folder samsung pay etc stop working and probably void your warranty.
Mine started doing that 3 months ago and fixed itself. I was glad but since december it's been doing it again and now I can't even see anything. I did the hard reboot but since I can't see anything it's impossible to unlock it therefore I can't access my storage. Thankfully the most important stuff was on my sd card but there is still a few things I'd like to retrieve. Does anyone can help me ?
wow.... I came here because my iPhone 13 turn greenscreen... It happend after new ios update... soooo, It also happend to me when I used S20 before.. lol... Im stuck right now..
Varies-can happen if you drop your phone, can happen randomly over time especially of your device has not been updated in a long while,has never been reset and you have been using in for years.
another method SQUEEZE THE SCREEN IN ABOVE THE USB PORT. ITS A LOOSE RIBBON CABLE INSIDE!!! Press against the screen hard with your thumbs at the very bottom .25 inches of the screen
Told you its happened latested software update this month December 2021 sorted it and done you out of a job unfortunately reset everything you lost me there and probably alot of punters now.
I will never purchase Samsung again, I bought my S20ultra at rate of $1099 and sold it less than $200 cos the bad screen after I tried my all possible to get it fixed, I regretted purchased I backed to iPhone 7 cos I can’t afford much again
Sir how will i fix my vivo y66 green screen after i drop it in toilet dont take it gross i sanitize it but the screen is green but not too green everything perfectly working but screen green and my camera also look like white
Weird thing is after the workaround and I was able to use my device again functionally I notice one day after a good period that the problem was gone just like that back to normal now 100%.
My Samsung s10plus has the same problem I haven't even last a week with it it has a similar problem I'm trying the volume down and power and nothing is happening plzz help
Yeh real common -you will have to try the tips until the display gives you something. Did you try reducing brightness and turning on always on display.
@@rickytlc1985 I have tried reducing and increasing the brightness and nothing has happened , I can't access the settings because of the password and I can't see anything, all just keep on trying If I goo to Samsung technicians will I be able to be helped
See Updated solution that 100% works here th-cam.com/video/W1qRoz4iCqs/w-d-xo.html
Ty
The only working solution that I have tried right now on my s10e is lowering the resolution to 720 using ADB. I will update if the green screen symptoms return.
Yeh higher screen resolutions makes the problem worse.Thanks for sharing.
My samsung note 9 had a full on green screen after update with problems such as the loading screen being insanely slow and frozen screen plus hot to the touch, but thankfully it managed to fix itself after leaving it alone for 10 minutes or so. I feel like the updates is trying to screw us over, forcing us to buy new phones....
I think so too. Finally ported to Apple. Might not be coming back anytime soom. Apps are so much better on iPhones
Me too .. I don't remember updating anything, but started getting this issue after 5 year usage.. the funny thing is the screen is 100% ok .. when ever i get this problem i just press the lock screen and it goes black on lock and then i press it again to unlock and its fixed .. my phone is not even over heating or slow at all ..
@@RoastedRajmaasame exact is happening to me as u described. But my screen only bugs out when i plug it into charge. What phone u have?
@@Hashbrown2169 note 9
same with my s10e the green only show when charging @@Hashbrown2169
After the green screen for 15 mins, the display is gone but the touch is working..what should i do now?
Funny how this happened to my son's phone RIGHT after I installed an update. Green screen when it decides to turn on, if not it's a black screen with a thin line of light 😡, less than a year old.
Just happened to mine. After updating my phone became like this. Did you managed fix your son's phone already?
@@veim00 nope. The store wanted over $200 to replace the screen. I just bought him a new phone instead. The reviews for all the screen replacement places were not the great. I'd rather spend $100 more and get a phone that will last longer....but I won't update them anymore that's for sure!
@@juliacleveland I see repairing kinda cost alot. In my case it reverted back to normal on its own. Planning to buy new one too, those green screen burns might get back anytime soon.
@@veim00 try and turn always on display . when phone is locked .. tap the screen and the n unlock it .. and see if opens up properly. if so, its a software issue.. i had this problem after the update .. it wasn't much visible in the beginning.. but after a few days it increased . Took it to he Samsung centre and they said its a hardware issue. They wont do anything .. will ask to change the whole display. Its better to buy a new phone.
@@rejinr77 better downgrade it back and issue will be gone
Sorry to say this, but green screen issue is a hardware fault not something an update can fix.
One of the updates from Samsung is causing the CPU to over heat and in return permanently damaging the oled screen. Not only that but also compromising the battery as well.
The only fix is the replacement of both the oled screen and battery.
This repair is entirely the fault of Samsung due to a faulty update that over works the CPU capacity.
Therefore my advice is for you to return your device back to Samsung and lodge an assessment request.
They charge a small fee for the assessment, but the entire repair should be compensated by Samsung.
Be firm and keep the pressure via emailing them to insist on Samsung covering the repair costs.
My Note 9 is almost 3 years old when green screen issue happened. They fixed the entire thing free of charge.
But I kept firm and didn't let them bully me into charging me for the repairs, which was their fault in the first place.
I must admit, my phone despite its age, is in perfect condition. Not a scratch on it. Which I know contributed winning my argument for the repairs.
So if you have psychical damage, I doubt you will have a chance.
Good luck to all who will give this successful method a go.
yeah I have seen some in the internet also saying that, overheating CPU and damaging the screen because of Samsung's own update, I thought those are just initial suspicions to why this problem happened but now I am quite sure that is in fact the case.
On the repair cost thing, yeah Samsung should be the one responsible even to those consumers who may have had dents on their units, well since they are treating things like you said it, keeping daily drived phones in pristine condition really is a must. Just in general even though when inevitable accidents happen that really is a bummer.
Samsung not openly admitting this too is just another problem of it's own too, sigh
How did you complain and return your phone? Did you go to a Samsung store? Or through online? They are quoting £219 for a screen repair! Absolutely disgusting seeing it’s THEIR fault for the damage!
Hi can i bet the email address that you lodge your complain? my screen just died on me as well. my phone is not even 2years old yet.
This problem started today and its been like over a month since last update on my s8 and that last update was for the security of the device. No other update for software for over a year. Also I work in a giant freezer in a warehouse so overheating is out of the equation. Any other reason why it happened?
I'm in the same boat as u! Note 9, 3yrs in. No damage at all and suddenly this happens. How do I go about getting in touch with them? Whats the email?
So what you do is push sound and turn on/off screen both?
hard reset
@@polskamat3281
What's a hard set
@@polskamat3281 then after returning to factory settings, is the problem resolved
@@funkytown5858deleting to the original state. Including deleting user data
Thanks bro I had to download TH-cam on the PS4 since my PC is broken and my phone is stuck on green screen
The flex cable needs to be replaced or cleaned, that's how you can fix this issue.
Any video how to do it?
This problem is most likely the display because the phone overheats. My back cover on my S20 Plus peeled off on its own. I noticed the glue was tacky like gum.
My phone did the same thing a couple of days ago. The back cover has peeled off due to overheating and the screen is now green. Have you resolved your issue? If so, how did you do it?
@@maxwellmuga9420 same problem what to do?
@@maxwellmuga9420 I had to purchase a new phone. What sucked about this is two months prior I dropped the insurance.
@chocolatemilk7908 I needed a phone asap, so I picked up an S23 Ultra. Best buy had a 256 gig version for $800.00, so I grabbed it.
@chocolatemilk7908That happened to my note 20 ultra. My problem was worse as it wouldn’t return to normal no matter what. When I bought it to the store I’m forced to pay 200 dollars equivalent to fix it. Ended up using my dad’s old iphone 10
IT WORKED!!!!! on my s10e i just tried a lot of times.. and connected to pc to back it up then it slowly went back to normal..
Congrats
It never happened to my s10e tho
Happening to mine rn
Thanks to this video, I learned and fixed my S20 phone from not being used again after 4 years! Tysm, Ricardo! Nvm... maybe it was my fault
I dropped my S8 phone, and it randomly turns green sometimes when I am just putting in my password my phone turns green and white. Do you know how I should fix it?
Replace the screen 😂😂
My phone fell and my screen is in green colour my phone works okay i can use it but everything is in green colour will it be fixed with reset?
I have tried that. It still dosen't work if you just restart it tho
@crazy_Livyyis it fixed?
@@mbxngz yeah, we had to go to a phone place and buy for it so all my money is gone but i mean it works 🙃
had this problem a while back and it seemed to have fixed itself, however after the latest update today the issue returned. Im using an Oppo Find X2 Pro.
my s20 had this issue, then i put it away. when i plugged it in, it fixed itself. took two years, tho. i believe it may be a power issue, as it worked when it died.
I got this problem too, i have a s20 ultra, so i need to know if i boot my phone will my data get erased? My photos, apps, messages and otherdata? Please help me
if i do this all of my data will be cleared? please reply
My samsung a51 Is experiencing a similar problem..
I cant see anything on my screen at all, it's just green so I can't do any if the steps recommended. I havent had the phone a month yet smh
Well see my updated guide for this problem.
put brightness to max.. try and turn always on display on settings. . lock the phone .. tap the screen and the n unlock it .. and see if opens up properly. if so, its a software issue.. i had this problem after the update .. it wasn't much visible in the beginning.. but after a few days it increased . Took it to he Samsung centre and they said its a hardware issue. They wont do anything .. will ask to change the whole display. Its better to buy a new phone.
My phone also has the green screen why?
Wow it rlly worked thx brother
I just reset my accessibility settings and it changed back
This issue also facing s20 s20 ultra and all s series...All of them avoid Samsung companies product..
yes bro my s20 facing this issue
Samsung galaxy s9 plus display has difficulty revealing details in dark areas
And horizonal line showing
How to fix them
Please help me 🙏🏻
That's an inherent issue, the display by design is faulty
I did a factory reset, and it still there did I do something wrong?
Thanks you so much sir thanks thanks thanks thanks sir 😍😍😍😍😍 but sir i use dpi ?
My Samsung galaxy S8 had this problem and it would not open and kept on glitching when I tried to open, it would also be worse if I turned the brightness down but the workshop dude told my mom that it's battery is done and its original one is very expensive.
The back cover is super hard to remove
Cannot be removed
I cant see a single thing on mine???. Please help!
Same
i did this and everything was okay but after sometime my screen was green screen again
My note 10 plus goes half green screen and occasionally flickers to only when I'm in my hot car and using GPS. When I'm home in the air conditioning everything is fine. Very strange.
That did not work at all. Also when I do that restart a display comes on to choose 4 options. Anyway it does not work!
I have two s9's and both are doing this it seems cycling the power button is the trigger; and a recent update made my display issue worse the screen would not come on for about ten minutes after the update it scared me good! :/
Yeh the issue is really annoying and seems to be very common.
mine, everytime e force reboot for almost 20x, still didnt work. last resort i went to Samsung repair center and the technician reco to replace my amoled lcd on my S20Ultra5G w/ charges $300? 😭😭😭
Mine is turning slowly green and i did i even did the new software apdate😢
Hi can I ask? my samusng s9 edge was appearing green half screen when i opening my phone on. Can u help me?
I have the exactly same problem! I have tried restarting it! But it dosen't work...
Similar issue with my Note FE but the screen shows nothing even after several force shutdown/restart. Any clue?
I have no no access to my screen due to this issue from the start
Yoir issue seems severe. I Would try booting into Android recovery and see if the display shows. If it does ot might be a software problem. You have options in that case.
@@rickytlc1985 Thanks Ric
Just to add, phone is booting and working fine in the background like whatsapp, my alarms, calling etc.
I thought it was happen only on my S20+, many people have the same experiences with this issue.
yeahh we same, my phone like that, how u fix it?
cause price of the service is so expensive
I have one Samsung galaxy S10+ the notification area is not pressing unless I use one-hand mode any solution
Seems you have a screen issue and might be the reason for the green screen.
Lenovo Tab M11. Rarely happen but when it does, full screen. I got it a week ago. Should I return it? I mean, if this caused by the update, I'd rather keep it. Anyone? TIA
This is happening to me it was like this at first but now my screen is just black and will flash green for like a second every now and then
did you get it working
@@itspludo6411 it turned on for one day but would sometimes randomly flash but after that day it just went back to the black screen with a green flash when i would usually get notifications or something
@@yztay_ how about now? Is it back to normal or still the same?
@@hawwinnuraziz413 nope still the same
@@yztay_ that happend to my phone aswell. i don't think you can fix it at home. mine is still black since the 16 th of december it was huawai but the same problem. then i got samsung s8 2 days later and today not even one month later the green screen is white and kinda flashing i can't do anything and i don't know what to do
I couldn't see anything on my screen I move it but it doesn't work again
my s8 plus has display panel issue - it got littke break from edges - now display hardly comes but it works some time when i go under sun light - sun light rays often make display active and it only works for some time than again go black .what to do ?
Seems to be a issue withe the display may need to be replaced. See if its under warranty or Samsung will replace it if its a factory issue.
Same issue with my s9 have you found any solution.
Mine happens when it randomly overheats.
I did this it didn’t work
Thank you. It works on my phone realme. It helps a lot.
Ok very nice
@@rickytlc1985 Go to reset right now My phone go to reset
Reset my phone
How to do if my cp is samsung galaxy a71?
When try major update on powerfull chipset phone like samsung flagship phone from ota make sure to put a fan blowing on it, it makes phone really hot can cause weak oled panel to broken aslo battery. Safest way is download and flashing via odin to upgrade but at cost secure folder samsung pay etc stop working and probably void your warranty.
Mine started doing that 3 months ago and fixed itself. I was glad but since december it's been doing it again and now I can't even see anything. I did the hard reboot but since I can't see anything it's impossible to unlock it therefore I can't access my storage. Thankfully the most important stuff was on my sd card but there is still a few things I'd like to retrieve.
Does anyone can help me ?
If your Always on display is on just tap the screeb it is a software issue I downgraded mine and it's back to normal
Does this factory reset my phone?
No dont think so
@@rickytlc1985 ok thank you
I had to delete all my data and had a hard time getting back to my account
Might be to do with high resolution
...also try - SETTINGS - ACCESSIBILITY - VISIBILITY ENHANCEMENTS - COLOR ADJUSTMENT - ON (CHOOSE ANY)
Bro enku oppo reno 6 pro eda problem
What if we found out the issue when the phone is locked
Is this work to s20?
Never work for me..i try it and nothing happen..
Okay but what if only half of the screen?
never was an issue with older S5 and S7. Getting this green tint with the S9, and just about to upgrade my phone and will avoid Samsung.now.
factory reset do not helps, also no resart helps
wow.... I came here because my iPhone 13 turn greenscreen... It happend after new ios update... soooo, It also happend to me when I used S20 before.. lol... Im stuck right now..
mine stays green through the whole process when its
turning on showing the samsung logo
I have the same issue with my one plus 8 pro. What did you do?
Does this work on samsung galaxy a21s
Try and see
Wont wprk for me, my screen just goes on and off
Make screen brightness 100% and use screen dimmer app
thanks! tried your advice, it works!
haturnuhun pisan work 100%
Did not work for me on S10+
This is happening to my Note20 Ultra 😧
How did u fix it
My note ultra too
Thanks my brother. God bless you 💪💪🔥😁😁😁
Thankyou my phone now working 😃
So what causes the issue
Varies-can happen if you drop your phone, can happen randomly over time especially of your device has not been updated in a long while,has never been reset and you have been using in for years.
another method SQUEEZE THE SCREEN IN ABOVE THE USB PORT. ITS A LOOSE RIBBON CABLE INSIDE!!! Press against the screen hard with your thumbs at the very bottom .25 inches of the screen
Ok thanks I did it and I just came back to say thanks
Ok great
@@rickytlc1985 it happened again nd I think I'm just going to buy an iPhone
On a slmsung galaxy s7 edge work?
It should
@@rickytlc1985 OK thanks
Mine S9 Plus Have Alse That Problem
Its Only One Solution Unlock Your Phone With Fingerprint scanner not on power button
Told you its happened latested software update this month December 2021 sorted it and done you out of a job unfortunately reset everything you lost me there and probably alot of punters now.
I've just had a software update to my note 9 and seems to of cured problem.
That would be nice-Only time will tell though.
If I hold the power and volume down . Will anything get deleted from my phone. Pictures phone numbers,apps ??
No
This happened to mine, I never used it for like 4 months, we fixed it and then few days after it got fix, this happens, what to do? Please help me
Please help me I'm panicking
@@kyrie_cry how did you fix it?
what did you end up doing?
I done that and now the phone won’t turn on
I have a green light on the bottom
Bro green tint and flickering on my one plus 7 pro
See my other video for additional tips
It is not working
I will never purchase Samsung again, I bought my S20ultra at rate of $1099 and sold it less than $200 cos the bad screen after I tried my all possible to get it fixed, I regretted purchased I backed to iPhone
7 cos I can’t afford much again
why dont you clear and simple instead you keep in talking...
Guys, l found solution, playing clash royale fixes this problem , l know it sounds weird, but it is what is
How To Fix It Permanently Bro Because It Is Happening Again & Again
Replace the screen 😂😂😂😂😂😂
flex replacement it costs copy and paste in TH-cam
Reset wasn't a solution 😢
THIS IS A SOFTWARE PROBLEM, I FIXED MY NOTE 10 PLUS OF THE SAME 10 DAY AGO, AFTER A UPDATE SECURITY PATCH 1 2021, 100% REAL
How did you fix it?
Nope. It's often a hardware problem. I have this issue in 2024.
S9 + works?
Very good to know
This is not the fix.
Sir how will i fix my vivo y66 green screen after i drop it in toilet dont take it gross i sanitize it but the screen is green but not too green everything perfectly working but screen green and my camera also look like white
Based on the fact it got wet the dispñay seems to be damaged. You should have made sure it was completly dry before attempting a power up.
This is planned obsolescence.
Weird thing is after the workaround and I was able to use my device again functionally I notice one day after a good period that the problem was gone just like that back to normal now 100%.
didnt work for me :(
I am facing the same issue on my s10e
What to do?
I solved the problem 100% see my updated video on the channel.
Do u want to sell it ? I have good screen but my motherboard is damaged
@@madhuk6404 where do you live?
@@atifjameel_aj india
@@madhuk6404 why don't we talk somewhere else?
Doesn't Work
Better we all sue sansung worldwide
Company service la 10000 kakuranga
My Samsung s10plus has the same problem I haven't even last a week with it it has a similar problem I'm trying the volume down and power and nothing is happening plzz help
Yeh real common -you will have to try the tips until the display gives you something. Did you try reducing brightness and turning on always on display.
@@rickytlc1985 I have tried reducing and increasing the brightness and nothing has happened , I can't access the settings because of the password and I can't see anything, all just keep on trying
If I goo to Samsung technicians will I be able to be helped