Xfinity Flex Review - It's FREE ... but is it WORTH IT?

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  • เผยแพร่เมื่อ 14 ต.ค. 2024

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  • @johngallagher912
    @johngallagher912 4 ปีที่แล้ว +460

    Flex is free right now, but some where down the road a charge for flex will appear on your internet bill.

    • @beersthatfitz
      @beersthatfitz 4 ปีที่แล้ว +52

      John Gallagher I hope this isn’t true. If that’s the case, I’ll get rid of it.

    • @santiagomares6656
      @santiagomares6656 4 ปีที่แล้ว +29

      John Gallagher it’s not free the price comes included on your internet package

    • @mr.aey3
      @mr.aey3 4 ปีที่แล้ว +35

      @@santiagomares6656 I just got the internet today and grabbed the flex. I didn't see a charge for it anywhere. Is the charge on the bill itemized? If I am getting charged I'll return it

    • @ChrisInigma
      @ChrisInigma 4 ปีที่แล้ว +75

      No extra charge, this is the same package price as before. It is a tool the company is using for customer retention. The happier you are the longer you stay a customer. If you enjoy the xfinity flex box experience you might be inclined to upgrade to the full experience of the X1 video platform. See how it works. Although if you choose to stay and just enjoy the flex box, well then that is fine too.

    • @mr.aey3
      @mr.aey3 4 ปีที่แล้ว +10

      @@ChrisInigma I saw another video explaining the same. Thanks for the detailed response. Appreciate it.

  • @AERosella
    @AERosella 4 ปีที่แล้ว +19

    I have been using the flex box for over a month now and it works great for me. Coming from Xfinity cable I like the remote it's will made. I mostly use it to watch TH-cam. I don't even miss having cable. I can watch local and cable news clips on demand and live sometimes. Before I got the flex box I thought about getting a subscription to sling but not anymore. Plenty of content.

    • @noreason301
      @noreason301 3 ปีที่แล้ว

      Do you get local channels and which ones? Do you have to pay extra?

    • @dalbriggss
      @dalbriggss 2 ปีที่แล้ว +2

      If you want your typical local channels you need to install an indoor HD Antenna (i.e. Mohu 60 mile antenna). Having local channels would come in handy if the Internet is down.

  • @davidhorn9687
    @davidhorn9687 2 ปีที่แล้ว +11

    When I got my Flex device and connected it, the amount of data I used increased from about 650 GB per month to almost a TB. I sent it back after 2 months and went back to Roku.

    • @km-nq4tj
      @km-nq4tj 2 ปีที่แล้ว

      Yes the streaming box is one if many of their scams. Wjen I got my flex box I watched TV on it for like 2 weeks and I went over a terabyte of data. SCAM! I returned it

    • @Spicy3ango
      @Spicy3ango 2 ปีที่แล้ว

      @@km-nq4tj how do you check your bites?

  • @gmen4life691
    @gmen4life691 4 ปีที่แล้ว +76

    As a experienced cord cutter I'll stick with my amazon 4k fire stick

  • @michaelrowe5896
    @michaelrowe5896 4 ปีที่แล้ว +26

    Good review. I just hooked up my flex for the second time and it is a decent box, but yes Roku, fire and Android are definitely much better. The remotes I've always liked with the backlit buttons but it's too big for my taste when it comes to a streaming box remote (love my shield 2019 pro, fire and Roku remotes) :).... I didn't like the UI much and the remote buttons are pretty hard to press compared to the others (just me nit picking). May obviously it does have Hulu but compared to the other streamers I have like you mentioned, it does not have the option to scroll through the add on channels like HBO, STARZ etc. At the top of the Hulu screen like the others do which is a bummer. When I search the networks with flex on Hulu for HBO, it just shows me Conjuring in my stuff which is weird. But hey it was free as only a WiFi customer. Can't beat free! 😃
    It is a great idea, but it's just ehhh IMO. Shield tv def beats all of them but at $200 it better lol.

  • @dianakubec3657
    @dianakubec3657 4 ปีที่แล้ว +13

    As our first baby step towards cord cutting, Flex helps. I do look forward to the next step and cutting Flex out all together. It has it's frustrations; for example, if the box gets turned even a smidgen, the remote doesn't work until it's put back into a precise position. Despite the frustrations, it's worth saving 1,000 dollars a year off the bill. Great video by the way; Flex for Dummies!

    • @Jared_Is_Near
      @Jared_Is_Near 11 หลายเดือนก่อน

      How you feeling about that "cord cutting" statement in the modern market?

  • @wabberjacky9951
    @wabberjacky9951 4 ปีที่แล้ว +9

    I got mine yesterday, it is very well made,has an hdmi input and output on back ,he failed to mention controller is actually nice made well and is very easy to use.I think sometimes reviewers hate on products because they know that's what people want to hear. Hulu will be available in March. I Had roku and apple tv in the early years and trust me they didn't either have hardly any apps.For a free 4k streaming device it's very nice and quality made .I believe xfinity made right choice with this for internet only customers,I believe before long you will have the spotify and disney before it's all said and done , I suggest if you can get this for free I would ,you can always send it back but I believe you will see it's TRUE potential before long.

  • @yuriilove7260
    @yuriilove7260 4 ปีที่แล้ว +122

    Literally I’m terrified ordering stuff “free from them” my bill jumped from 75 to 100 to 250... terrified

    • @spooky5745
      @spooky5745 4 ปีที่แล้ว +4

      man this happened to me too

    • @yuriilove7260
      @yuriilove7260 4 ปีที่แล้ว +2

      If only their was a internet Hulu. Your charge one thing instead of all the extras and “taxes”

    • @spooky5745
      @spooky5745 4 ปีที่แล้ว +4

      @@yuriilove7260 Do you get taxed twice? mine says tv tax 7$ and regular tax7$

    • @yuriilove7260
      @yuriilove7260 4 ปีที่แล้ว

      DUARTE yesss they put tax on everything and on each device

    • @spooky5745
      @spooky5745 4 ปีที่แล้ว +5

      @@yuriilove7260 now i see why they gave me the fkex box for free, to tax me later

  • @DevinNixonDavis
    @DevinNixonDavis 4 ปีที่แล้ว +328

    This would be fine if they would stop raising internet prices

    • @isaacalvarez534
      @isaacalvarez534 4 ปีที่แล้ว +29

      And they'll raise the prices without notifying the customer. My bill went up almost 50% in less than two months after I accepted a year plan and was promised my plan would never change or increase. If that wasn't bad enough they took out some channels and lowered my internet speed. I have no other options where I live cause unfortunately Xfinity is the best "service" that's available in my area. I tried at&t but that was a complete nightmare.

    • @carlhammill5774
      @carlhammill5774 4 ปีที่แล้ว +19

      @@isaacalvarez534 you will have options soon. Tmobile Home Internet 5G is being rolled out and Starlink (internet by SpaceX) will start by the Fall. You might have to hang in there for about another 8-12 months but increased competition and options are definitely on their way.

    • @slimgees7308
      @slimgees7308 4 ปีที่แล้ว +5

      Most of tht stuff comes frm not paying ur bill in a timely matter. If u dont pay ur bill in a 30 day cycle u have 2 months worth of balance aka 50 perecent more then ur monthly rate as a balance u stopped paying what your contract said and now ur paying just to keep ur service on. Its the only way tht can legally occur. #factcheck

    • @lenzzzzzzz
      @lenzzzzzzz 4 ปีที่แล้ว +10

      @Isaac Alvarez if you are hoping for T-Mobile Home WiFi to be an effective ISP you are gonna find yourself seriously disappointed.

    • @curlygurlxo
      @curlygurlxo 4 ปีที่แล้ว +8

      @@isaacalvarez534 same! I called last year trying to cancel because I was tired of my bill changing every other month. They convinced me if I did the contract that my price would be locked in other than maybe taxes. So now its up 10 dollars and when I called to complain they said also it will go up another 10 next month. So what was the point of the contract then? I'm back to it being how it was before the contract. They're so shady. Also told me if I move to an area without comcast I wouldn't be penalized for cancelling, also not true. I shouldn't have to call 5 different people to make sure I'm told correct information

  • @ethan.colorado
    @ethan.colorado 4 ปีที่แล้ว +17

    I have one. I don’t ever use it. The only good thing about it is the remote; I prefer it over the Roku remote due to clean design and backlighting.

    • @bbpeeker
      @bbpeeker 4 ปีที่แล้ว +1

      I use the Roku remote app on my cell to make it easier to control my Roku content.

  • @215_North
    @215_North 2 ปีที่แล้ว +11

    Great video review. It’s very accurate given my experience. But a couple of things. The first flex box is free. Each additional one is a monthly fee. It also does not provide any local channels whatsoever. I ended up getting rid of my flex boxes and replacing them with 4K Amazon firesticks. More apps and you can jailbreak them to get tons of new, free movies.

  • @janetbeatrice9505
    @janetbeatrice9505 4 ปีที่แล้ว +13

    Thanks for this. I was wondering whether to order it. But I already have a Roku and I don't see this adding anything to it. If anything, it seems like going through a lot of aggravation to get less than what I already have.

  • @allisonhennessy553
    @allisonhennessy553 3 ปีที่แล้ว +5

    Thank you so much. This just came with my internet router and I asked them what it was and all I got from the employee was “It’s for streaming.” I already have roku, so I might just bring it back.

  • @puneet.dahiya
    @puneet.dahiya 4 ปีที่แล้ว +14

    New Update: Flex comes with a new XR-16 Remote just for the wireless box. It only has very few buttons and not the unnecessary ones.

  • @useclevernameherable
    @useclevernameherable 4 ปีที่แล้ว +15

    Now THIS was helpful! Alot of talking but nothing wasted everything useful and to the point. Thank you for not going off on a tangent.

  • @mikeybaughman6726
    @mikeybaughman6726 4 ปีที่แล้ว +14

    Man, I can't thank you enough! The remote issue was really getting to me! LOL!

  • @pimisi
    @pimisi 4 ปีที่แล้ว +51

    The remote is directional before setup so you don’t end up pairing your neighbor’s Flex or them pairing yours.

  • @TemporallyYours
    @TemporallyYours 4 ปีที่แล้ว +8

    Important to note there don't currently seem to be any options to cast/stream to this device in any of the apps. This is a pretty common/basic feature in most streaming devices. Probably going to return it as such.

  • @patricjft
    @patricjft 4 ปีที่แล้ว +44

    They're way too late with this. Maybe 10 years ago, it would've been viable. But, now, we are all into our other streaming devices and this really doesn't bring anything the others don't already do better.

    • @1jasonover
      @1jasonover 4 ปีที่แล้ว +1

      it has a full remote that makes it much easier for typing and navigation

    • @charlienyc1
      @charlienyc1 4 ปีที่แล้ว +3

      @@1jasonover You can use your phone as a remote for at least Roku, and probably Apple TV & Fire Stick too. With your phone you have a keyboard and can use voice-to-text. At least for me the remote is secondary to the main box.

    • @honeyandbrook1680
      @honeyandbrook1680 4 ปีที่แล้ว

      I get to watch stuff from xfinity I cannot watch on my other devices. Stuff I paid for, stuff I had recorded. Free streams of shows I like from their own platform.

    • @dennisp8520
      @dennisp8520 3 ปีที่แล้ว

      They have one thing they do better, the answer is the voice remote. That alone makes it a good pick. Also free, you can't beat free

    • @dennisp8520
      @dennisp8520 3 ปีที่แล้ว

      @RyuHayabusa751 yes but everything else costs money like I said free is hard to beat. Plus no service to date has nailed the voice remote yet. Alot of them may have have them and be able to do simple things like "Open Netflix" however none that I have had experience with will let me say "Wolf of Wall Street" then search through all the available watch options in seconds and bring right to where I can watch it.
      For example, fire stick will search Amazon but not sift through Netflix and open Netflix for me to watch it kind of deal.
      Yea you can't download apps but the vast majority that matter or I should say the ones that I subscribe to are already there with the exception of Crunchyroll for anime but meh its not gunna kill me

  • @pedrodasilva5380
    @pedrodasilva5380 4 ปีที่แล้ว +15

    I am sticking with my Roku for now. Thanks, Xfinity but not today.

  • @JoshNtheedrifter
    @JoshNtheedrifter 4 ปีที่แล้ว +3

    The remote is really cool honestly. Buttons are a bit stiff but still nice. Remotes has motion sensor; when moved, it lights up for easy access in dark.

    • @mionky
      @mionky 4 ปีที่แล้ว

      I wish my Fire TV remotes lit up. I do like how the Flex remote lights up.

  • @HauTuGi
    @HauTuGi 4 ปีที่แล้ว +2

    I’m a Xfinity tech. The remotes are directional at the beginning of the setup. Once you reach the end of the setup it’ll connect in RF. Once that’s done. You can hide the box behind the tv. You can use flex boxes (XI6) without our modem. As long as you have internet with us you should be eligible.

    • @mughaawomi972
      @mughaawomi972 4 ปีที่แล้ว

      Hello... Seems like I met the right guy though this post is old. Can you please tell me how to solve internet issues (xfinity) when modem is offline(lets say I am using xb7). Here are the things I've checked before contacting you:
      1. Coaxial cable are tightly screwed.
      2.everything is on.
      3.there is no outage in my area.
      Please don't share this to anyone. I want it to be confidential between us.

    • @HauTuGi
      @HauTuGi 4 ปีที่แล้ว +1

      @@mughaawomi972 is the modem new to you (new services) or did u just upgrade the modem? It’s most likely that where your plugging in the modem there’s no good signal flowing through the coax.

    • @mughaawomi972
      @mughaawomi972 4 ปีที่แล้ว +1

      @@HauTuGi okay.. Thank you so much for your help. May god bless you. I wish I could learn more about flex, TV service voice and many more from you.

    • @mughaawomi972
      @mughaawomi972 4 ปีที่แล้ว +1

      If that is possible, will there be any other platform, where we can have thorough conversation ?

    • @mughaawomi972
      @mughaawomi972 4 ปีที่แล้ว

      I would love to learn from you.

  • @utah133
    @utah133 4 ปีที่แล้ว +3

    This unit was offered when I completed my cheap 1 year starter offer with Xfinity. I picked a new offer for existing customers which dropped the bill from 69.00 to 45.00. I use my own cable modem and a separate WiFi router. The flex easily connected to WiFi and was up and running. Mine must be a stripped down model. No number buttons on the remote. I used it on my projector, since my main big tv already has streaming. The directional, fussy IR remote sucks! I need to see if this one has an RF option.. I doubt it does.

  • @hdtvkeith1604
    @hdtvkeith1604 2 ปีที่แล้ว +6

    This box would be great if they support their own Stream App to watch their TV service without needing to be in the X2 ecosystem. They are missing a great opportunity to replace a Roku or nVidia Shield and add in their apps on top then it would be great.

    • @-OmegaMania-
      @-OmegaMania- 2 ปีที่แล้ว +1

      We do actually, it's called the Xfinity stream app and it lets you watch both streaming and cable service without having to rent a cable box every month, as long as your TV is smart of course

  • @HereInPA_Hagen
    @HereInPA_Hagen 3 ปีที่แล้ว

    My remote does not look list this one. Mine is XR16 (newer?). Only 9 buttons, not all the buttons shown in this video. The XR16 is the nicest remote I've ever used. Simple--not 27 or 32 confusing buttons. The few buttons perform all functions I need. Best of all: Illuminated, which ALL remotes should be but often aren't. Voice control. And control of TV on-off and volume.
    I ditched my two Roku devices and now use (2) Flex devices and remotes. For my needs, Flex does all the same things.
    As for "free." I got my first one free, but pay $5/mo. for the second one.
    Finally, I had no problem setting up the device and remote. Good job, Comcast.

  • @jordanthompson1369
    @jordanthompson1369 4 ปีที่แล้ว +7

    Hulu will actually be available on the X1 platform, as well as Flex. Also Peacock will be available as well!

    • @Trashcankicker.
      @Trashcankicker. 4 ปีที่แล้ว

      How can I sign in into hulu ? I click on the application but it doesn't show any sing in options .. help please .

    • @socaldude83
      @socaldude83 4 ปีที่แล้ว

      Hulu is active now on my box

  • @itowedin
    @itowedin 3 ปีที่แล้ว +1

    15 to 20 years ago you had all the content you could handle and wanted coming out of your cable box for somewhere between 50 and $80 a month. And that’s all you had to worry about. Hundreds and hundreds of channels for about $50-$80 a month. Then everybody decided that it would be easier and less expensive to cut the cord and go with all streaming services. So now, I’m getting the same exact channels, the same exact content from the same exact providers, just delivered through third-party online platforms for about $100-$150 a month. We haven’t really replaced anything. We’ve taken the exact same crap and just made it more time-consuming to access. This isn’t smarter or more pragmatic in anyway.

  • @BrettsPlay
    @BrettsPlay 4 ปีที่แล้ว +16

    Did not even mention the voice remote. Makes controlling it a lot easier. I agree though. Roku is better.

    • @immonsterman
      @immonsterman 4 ปีที่แล้ว

      Voice just makes it easier to listen to your conversations. Paranoid? Maybe a little since Comcast doesn't allow end user to look behind the curtain. I'd be happy for starters if the setup would allow setting a static IP.

  • @mionky
    @mionky 4 ปีที่แล้ว +1

    I just got mine. They have added more apps since this video was released. The remote is also different and don't have many buttons at all and is much smaller. I will check out the Peacock App, but with that app alone, wouldn't make me want to pay for it. I don't see a way to add any apps. I bought in to the FireTV ecosystem and like that much better. I have the Fire TV Recast so I can watch local channels through my Fire Sticks or Fire TV's. I will keep the Flex as long as it is Free. When they want to charge, I will send it back.

  • @Hyde-Jahf
    @Hyde-Jahf 4 ปีที่แล้ว +7

    Good timing on this, thanks. I ended getting one to put in my PC room to turn one of my spare monitors into a smart TV for those times when I'm fiddling with my Linux VM box and don't have access to working browsers while configuring things.

  • @favoredone1222
    @favoredone1222 2 ปีที่แล้ว +1

    I never knew that I had it coming so I am happy. I am just moving and don't have a Fire Stick yet so I am grateful and excited to set it up. Good Video. Helped me alot!

  • @aj6761
    @aj6761 4 ปีที่แล้ว +3

    Sticking with my Roku devices. One day when I'm actually able to switch ISPs, I don't want to be stuck with their boxes.

    • @Mr.Majestic77
      @Mr.Majestic77 4 ปีที่แล้ว

      Roku is the best plus I have AT&T internet

  • @TheButterygoodness
    @TheButterygoodness 2 ปีที่แล้ว +1

    Just got mine - remote is tiny with no numbers. It was a PIA and had to restart a couple of times. Have Firestick. Not sure this can compete!

  • @moviesignsol
    @moviesignsol 4 ปีที่แล้ว +94

    7:00 A whole lot of missing apps! I'll stick to my Roku and Fire Stick.

    • @CGatta71
      @CGatta71 4 ปีที่แล้ว +1

      Charles Montague flex is nothing new!

    • @OG17Exclusive
      @OG17Exclusive 4 ปีที่แล้ว +4

      Charles Montague fire stick is kind of shitty now

    • @chigginskeywest
      @chigginskeywest 4 ปีที่แล้ว

      You still need internet.

    • @l4dknight17
      @l4dknight17 4 ปีที่แล้ว +1

      @@OG17Exclusive fire stick goes hard

    • @zaydgaf7547
      @zaydgaf7547 4 ปีที่แล้ว

      l4dknight17 Right. Anything 4 free

  • @buffylife00061
    @buffylife00061 4 ปีที่แล้ว +1

    I love it. I now get the Choice package for $20/month where I get all my locals and can record. With Philo and Xfinity’s Choice package total $40/month just using my Flex Box.

  • @Mvezzi
    @Mvezzi 4 ปีที่แล้ว +4

    To pair the remote to the XI6 you first point it to the front of the box with the small white light. Once paired you can hide the box. The remote works over a RF single rather than IR.

  • @mr3pointshooter1
    @mr3pointshooter1 2 ปีที่แล้ว +2

    Most smart tvs have these apps already installed or you can download them

  • @lukenick2299
    @lukenick2299 4 ปีที่แล้ว +18

    You didn’t mention the main feature is the VOICE REMOTE. So much interaction like an Alexa

    • @MrJonyyMD
      @MrJonyyMD 3 ปีที่แล้ว

      It took him an hour to pair the remote...
      I guess that feature is for next time 😀

  • @jeffreykoerber6595
    @jeffreykoerber6595 ปีที่แล้ว

    Where I work, we use the same box (the Xi6) as a cable box. We get the same live channels that we could get with a cable box (NBC, CNN, HGTV, CBS, etc.) with this box. They don’t have the other apps like TH-cam, Amazon Prime, Netflix enabled, but it’s convenient because we can plug those boxes in wherever we have our network.

  • @tiaharagladden4045
    @tiaharagladden4045 4 ปีที่แล้ว +23

    I love it.. plus they adding Hulu Mar 19th and Peacock in April

  • @begunn
    @begunn 4 ปีที่แล้ว +1

    I like the remote, but that's about it. Could not sign into Amazon Prime or Netflix and didn't want to spend several hours on the phone with Philippines based tech support. Purchased Roku Ultra and the Flex is going on the shelf.

  • @harveyrott8617
    @harveyrott8617 3 ปีที่แล้ว +23

    This is greet to hear,small steps for big room for development on Network carrier.

    • @zelenkamaarit7543
      @zelenkamaarit7543 3 ปีที่แล้ว

      What's the development all about cause the whole hype most network carriers spend millions of dollars on commercial is quite outstanding.

    • @czarwright7218
      @czarwright7218 3 ปีที่แล้ว

      There are other(more Affordable)cell phone plans that’s on the verizon network,And offers Verizon 5G,which you can get also with your verizon unlimited plans.

    • @isabelleite3235
      @isabelleite3235 3 ปีที่แล้ว

      I have experienced different faults from my verizon postpaid account but,i fell verizon just setup shop to rip me and other customers,i have met my foe with verizon,my clear opinion about them are bad and see myself not using them,except i can get the help i need with resolving the issues i have with them with my verizon unlimited postpaid account.

    • @czarwright7218
      @czarwright7218 3 ปีที่แล้ว

      @@isabelleite3235 I used to be in that category of verizon screwed over customer before, this is without a doubt common, however I met a guy who was able to assist me, I suppose It has some thing to work along the initial limit that's placed concerning the account when it was first made,he defined to me what was wrong and even helped me upgrade, at a pretty less expensive rate, it took him much less than an hour to clear up the problem, here is his e mail {josephbergg@gmail.com}. though do counsel him, he would possibly be capable to assist you

    • @timleech5708
      @timleech5708 3 ปีที่แล้ว

      Thanks for the replies . I switched from prepaid mobile service to Verizon With Same insurance as my old prepaid carrier for $ 45 a Month unlimited . I obtained a $ 100 visa gift card plus free cable on my Smartphone free flex free peacock and a free streaming for the cable . I turned into looking at other mobile services, however the package deal Verizon gave me with the Help of Joseph is one of a kind....

  • @CamdenBloke
    @CamdenBloke 9 วันที่ผ่านมา

    So a few years ago (maybe when you made this video) there was a thing through comcast where you could get a year access to Peacock free, but you had to get one of those boxes. So I signed up to get a box, installed peacock on my smart TV, used the codes or whatever to sign up for peacock, and when package from comcast came, never even opened it. The peacock deal has long since expired and the flex box is still in it's mailing package in my closet. It still shows up as a line item rental on my bill for $0.00.
    I'm wondering if they ever will ask for it back? If not, then somewhere, maybe 30 years later, it'll be on a retro unboxing video on the future equivalent of youtube.
    I just found this video because I was discussing the comcast streaming box on facebook, and I decided to look up reviews to see what it was like.

  • @beersthatfitz
    @beersthatfitz 4 ปีที่แล้ว +5

    They just added Hulu this month but I was really hoping for TH-cam TV. I have to use my PS4 just for the TH-cam TV.

  • @HizImperial
    @HizImperial 4 ปีที่แล้ว +2

    I just got mine and I like it so far. I had only one fire stick and two TVs so I just put it on the tv without a fire stick and it does what I want it to

  • @Bloodspark813
    @Bloodspark813 4 ปีที่แล้ว +6

    They sent me 2 so I'm getting charged for it and they wont do anything about it. So, both are going back, and I'm considering FiOs now

  • @Sk-po9dx
    @Sk-po9dx 2 ปีที่แล้ว

    If you are Pairing the remote for the first time, atleast move closer to flex box and point your remotely directly, makes it alot easier.
    Once you are done pairing, it'll work perfectly fine.
    Xfinity has different model of Voice remote, you can visit nearby store and grab one you like or feel comfortable with it. Doest cost you anything.
    Flex is free, so for those who have only internet service and can't afford Cable service, it's good for those customer.
    You can rent or purchase your favourite movies once in a while through flex box and watch it on big screen.
    If you have netflix ,Hulu or prime video subscription already, you can watch it on your big screen through flex with your family rather then watching from smartphone or laptop alone.

  • @richardsmith1161
    @richardsmith1161 4 ปีที่แล้ว +3

    I saw Sling, which is odd. I also heard you get ESPN 3 free which is cool. How about Netflix, Amazon, Etc.. 4k.Atmos.

  • @TheSirNagrom
    @TheSirNagrom 3 ปีที่แล้ว +1

    I'm so glad I watched this before I installed it. Free TV, but with commercials. I haven't watch commercials in 15+ years unless it's something special. So this is going back to Xfinity.

  • @realsnaps
    @realsnaps 4 ปีที่แล้ว +3

    Why would you leave off the voice remote? That’s one of the biggest features!

  • @henrygraterol
    @henrygraterol 2 ปีที่แล้ว +1

    My problem with the "free" service Xfinity offered is that it added a broadcast and regulatory fees for the "free" channels. So it wasn't a free service as promised, and the charge was between $20-$30 in total. Also, the free channels I got where at 4:3 ratio, requiring an subscription to get HD tv. A lot of smart tvs, roku devices (etc) have a free streaming app that does not charge fees, and lots of channels in HD format. if you already own another streaming device there is no need to add an additional box. Also, some of the alternatives can handle apps (netflix, disney+, amazon video) much better than the xfinity box can. Important to note, you change ISP and loose the ability to use Xfinity's box, all your settings, favorities, etc, gone. I do not see what is the advantage of using thos free service. One special case is if you live in a community that includes cable in the HOA fees, maybe it is time to renegotiate and get internet and streaming instead. You will still encounter all the other issues and nuisances you mentioned in this video. Xfinity is a big dinasour that is loosing ground with all these changes in technology and the safeguards they previously had that ensured they were the only ISP allowed to serve a community. Now they have to face real competition from att fiber, tmobile LTE internet, etc. On yhe management side, Xfinity's billing and account interface has improve but it is still a mess needing to switch back and forwdard between the app and web guis and limiting more and more what you can do on your own. Pus the database is full of bugs that even they can gix, or wont, over the phone. There are good people trying to improve the service, hopefully they can get the support needed to fix all these issues. I wish yhem luck more for the all at the bottom affected by the lack or poor decisions being made at the top, not much for those up above that had use this a cow to get rich and dont even care or realize what is going on with the company or the service provided to the customers.

  • @alexishull7117
    @alexishull7117 4 ปีที่แล้ว +1

    Thank you so much for stopping me from slinging my remote into the wall! 🤣 I am a cord cutter and they installed my flex box and left. I have been struggling with this remote for a couple of weeks. Now I understand how it works and I may be able to enjoy more TV now that I have more control over the remote! Thanks again!

  • @jerryspann8713
    @jerryspann8713 4 ปีที่แล้ว +17

    Looks like the same apps available through their xfi system.

  • @buffylife00061
    @buffylife00061 4 ปีที่แล้ว +2

    Do you have any information on X1 where you can use you Xfinity Flex to purchase Choice TV? It’s offered on the Xfinity Flex for $30 / month, no contract, can cancel any time.

  • @Mickey_Bauer
    @Mickey_Bauer 4 ปีที่แล้ว +3

    I just got rid of my cable and connected my flex box. I love the remote design with backlight and voice command but that’s about it.
    It doesn’t matter what i watch the screen goes black and then goes back to the main menu after 5-7 minutes. I’ve tried resetting, refreshing and checked all the settings. (Possibly just a bad box)
    I also noticed it can not be powered off so i wonder if it’s going to eat up my data at night while it’s not being used.
    There has to be a reason why they’re giving it away for free.
    Curious to see if i’ll have a separate tax for internet and tv now.

  • @edwizard62
    @edwizard62 3 ปีที่แล้ว +2

    The 1st Flex box is free!!! But if you have more TV's, you'll need a box per TV., at $7.50 per month EACH. It's only free if you have 1 TV

  • @dennesey
    @dennesey 4 ปีที่แล้ว +60

    If I ever get lost in the Xfinity ecosystem...call my parents and an FBI agent.

    • @MariahMinny
      @MariahMinny 3 ปีที่แล้ว

      😂😂😂😂😂😂😂💀

    • @ltlt733
      @ltlt733 2 ปีที่แล้ว

      And god forbid if you are in the Apple ecosystem also?

  • @lyonking1011
    @lyonking1011 3 ปีที่แล้ว +2

    Can I connect flex and roku at the same time?

  • @damon2damon288
    @damon2damon288 4 ปีที่แล้ว +12

    I'm passing on this xfinity has been pushing this hard because I'm a internet subscriber.

    • @dennisp8520
      @dennisp8520 3 ปีที่แล้ว

      Their pushing it to give you more reason to choose them over another internet provider like FiOS. It's free so no point not to use it

  • @spackar2720
    @spackar2720 ปีที่แล้ว

    I have been a Comcast/Xfinity customer for years. I wasn't even aware that they offered the Xfinity Flex Streaming Player until today. I am surprised that they didn't offer it to me when I called them to cancel my cable subscription.

  • @madcarver4492
    @madcarver4492 4 ปีที่แล้ว +5

    As an audio video installer I have talked to many customers that wanna “cut the cord” so to speak. No actual cords are ever cut by the way. If xfinity wants to keep their customers it pretty simple for them. People generally are happy with cable. It has Netflix and everything built into one remote. All xfinity needs to do is stop raping their customers wallet every month. Nobody wants a car payment size bill every month for cable. The initial sign up contract expires. And suddenly the bills get huge. Comcast simply needs to appreciate their customers and treat them fairly. Their customer service is terrible. Their automated phone line is so frustrating to get through to speak to an actual human WHEN you have a problem. And Maybe improving their equipment quality so the cable boxes and router don’t need to be rebooted so often couldn’t hurt either. If Comcast concentrates on being better at the service they charge way too much for nobody would leave. High priced shitty service isn’t the best business model.

  • @TheLindfamily
    @TheLindfamily 2 ปีที่แล้ว

    Does the new box Will still allow you to Record your favorite Show ? Or only the x1starter box ?

  • @sonyabrown1198
    @sonyabrown1198 4 ปีที่แล้ว +4

    OH MY GOSH thank you! I was having the same issue with my remote lol. I appreciate this! I feel so slow now

  • @mbutterfly110
    @mbutterfly110 2 ปีที่แล้ว +2

    Thanks for your informative and Candor presentation. Though as one of millions of Comcast/Xfinity hate club I was contemplating on whether it was time to give them the benefit of doubt by ordering that "Flex view" thing they have been bugging me about for the past two years! Coming across this youtube convinced me that I have been doing the RIGHT thing by keeping my involvement with Comcast to the minimum. After all, they are in it for their own benefits NOT mine... and I am sure I would have regretted it, if I would have decided to fall for their gimmickry in the way of hidden fees added to my #INTERNET only bills.. Just like they always DO... So thanks for this video once again.

  • @doeboy857
    @doeboy857 4 ปีที่แล้ว +5

    So what does this do that my smart TV doesn't already cover? Maybe I'm missing something 🤔

    • @dyshiaa4913
      @dyshiaa4913 4 ปีที่แล้ว +1

      Craven Moorehead that’s what I’m saying

  • @joemenzaart
    @joemenzaart 3 ปีที่แล้ว

    Is this a replacement for a cable box? Or just comparable to a roku or something

  • @jrperez8545
    @jrperez8545 4 ปีที่แล้ว +3

    So, can you sideload or download new apps or apks onto this device?

  • @9193eagles
    @9193eagles 3 ปีที่แล้ว +1

    How can I find out what local Live TV channels are included? Are they the same as the regular Xfinity cable channels? Also, do you only need one Flex box to run all the TVs in the home?

  • @Cubiche047
    @Cubiche047 4 ปีที่แล้ว +3

    It's also free with your internet through Xfinity... All these other services cost extra

    • @chalabrooks5433
      @chalabrooks5433 4 ปีที่แล้ว +1

      By Rokus or Firesticks for all your TVs instead of just using the Xbox one. My son only use his for gaming and I installed a Roku on his TV. He has access to the Xfinity Stream app since we still have the X1 platform with DVR.😏

  • @antonioizquierdo5818
    @antonioizquierdo5818 2 ปีที่แล้ว +1

    Thanks for the info, I won’t bother installing since I have all roku tvs in my home.

  • @kristopherjacobs3594
    @kristopherjacobs3594 4 ปีที่แล้ว +3

    Nvidia Shield is my streaming device. I could never allow myself to use a limited option device such as the Flex, which in all reality keeps you on the Xfinity bandwagon. No thanks!

  • @PlusPress
    @PlusPress ปีที่แล้ว +1

    Thanks. I just renewed my annual Xfinity contract (Internet only), and they sent me this. No explanation about what it was and whether I needed to install it. But I found this helpful video (thank you!). I seldom watch movies or use my smart TV, but I do have an Amazon Firestick and my son shares his Netflix account with me for the occasional movie or video that I want to watch. After viewing your video, I'm concluding that I don't need to bother installing this but that I should keep it in a drawer and subscribe to your videos in case they add something useful. Does that sound right?

    • @TheShangralaaaa17
      @TheShangralaaaa17 ปีที่แล้ว

      you'll be charged an equipment rental fee monthly of you don't use the flex. send it back

  • @JV801097253
    @JV801097253 4 ปีที่แล้ว +12

    I disagree with his review. Flex gives you the apps necessary, voice remote, and 10,000 + free movies. Vs other networks, you only get internet. Great new feature from xfinity !

    • @montaisebridges4540
      @montaisebridges4540 4 ปีที่แล้ว +2

      It is a great feature and its wireless with the internet plus flex is free with tons of content that's a great deal to me

    • @alexeiutgoff7955
      @alexeiutgoff7955 2 ปีที่แล้ว +1

      It's pretty much the same service you get with any smart tv though.

    • @reiniergarcia
      @reiniergarcia 2 ปีที่แล้ว

      Boot licker. Flex TH-cam Tv app crashes all the freaking time. Also Flex doesn’t even has a web browser among their apps. I have flex and it truly sucks. The only reason I have it is because was free. Though it 100% sucks.

  • @OmnipotentLife
    @OmnipotentLife 4 ปีที่แล้ว +34

    After I watched it, I changed my mind and I didn't order my free flex.

    • @moonlightblossom9281
      @moonlightblossom9281 4 ปีที่แล้ว

      Why? It’s free

    • @DyLemmaOG
      @DyLemmaOG 4 ปีที่แล้ว +5

      @@moonlightblossom9281 because it's damn near useless. There's like 20 apps total and they are all garbage... why would you want that when you could just pay a one time fee of 25 bucks for a 500000000000000x better device.

    • @honeyandbrook1680
      @honeyandbrook1680 4 ปีที่แล้ว +2

      This video is outdated. My flex is amazing!

    • @mcham2131
      @mcham2131 4 ปีที่แล้ว +2

      Yeeeessssssss it is pure shhhhhiiiit.
      Mi stick or nothing 🌬️🦇👑
      Xiaomi ecosystem = paradise!
      Best phones, earbuds, speakers.... everything... obviously.

    • @MrZarono
      @MrZarono 4 ปีที่แล้ว +2

      @@honeyandbrook1680 How long have you worked for comcast?

  • @praisethesun4997
    @praisethesun4997 4 ปีที่แล้ว +1

    I had a different remote problem with my flex. I got a smaller remote without number buttons and the directional and power buttons worked, but the middle "enter/select" button was dead. Because of this I couldn't get past the first setup screen question. I spent 2 hours on the phone with support as they tried to "trouble shoot" it....the problem was pretty obvious to me and I became frustrated with the support guy, told him this wasn't worth any more of my time and hung up on him. My internet went down 5 minutes later. I called tech support back and he had deactivated my modem (removed the mac address)! So to answer the question in this video's title....no.....no it was not worth it.

  • @StephenBiz
    @StephenBiz 4 ปีที่แล้ว +18

    xfinity internet sucks 1tb cap and now they add in a nice lil device to blow thru ur data quicker

    • @perrygupta
      @perrygupta 4 ปีที่แล้ว

      Stephen H exactly

    • @chigginskeywest
      @chigginskeywest 4 ปีที่แล้ว +4

      How can you possibly use that much data?

    • @MKoldbern
      @MKoldbern 4 ปีที่แล้ว +3

      @@chigginskeywest 4K, multiplied by multiple screens in some cases. Steam, XBox, and PlayStation games and updates. Setting up a new 1TB XBox system on a pre-existing fully loaded account can use it all at once!

    • @FNGPREPPER
      @FNGPREPPER 4 ปีที่แล้ว +4

      Chad Higgins I do it several times a year. They give like 2 months exemptions and I usually talk my way out of any other penalty. I’m a family of six who streams everything.

    • @Dalyric87
      @Dalyric87 4 ปีที่แล้ว +2

      You can now ask for unlimited data and not have the 1TB cap. It’s like $11 to $20 more

  • @urRAWRsoundsfunnyLOL
    @urRAWRsoundsfunnyLOL 3 ปีที่แล้ว +1

    Okay out of all the things he said, Pluto and Tubi stood out. What channels do those have?

  • @fb510m
    @fb510m 4 ปีที่แล้ว +9

    I use TH-cam tv; app doesn't seem available on flex, if I find this tru that I can't stream TH-cam tv, then it will not be used and back to xfinity it will go - free

    • @ju1ianv1002
      @ju1ianv1002 3 ปีที่แล้ว

      hi, im in the same boat, my flex box is coming in a couple days and i have youtube tv but it doesnt seem worth it to have a youtube tv subscription if i cant access the app. what did end up doing ?

  • @Chinews773
    @Chinews773 3 ปีที่แล้ว

    Good video. Please answer is there anything free at all, like if you don't have any accounts like Netflix etc, anything at all free? The news? Anything?

  • @missbrown2041
    @missbrown2041 4 ปีที่แล้ว +3

    Can you still get this free if you have Internet Essentials from Comcast already?
    Which is also Xfinity too?

    • @ToddTinley
      @ToddTinley 4 ปีที่แล้ว +1

      It's Free for Internet subscribers only.

    • @ChrisInigma
      @ChrisInigma 4 ปีที่แล้ว +1

      Blast package and above internet subscribers

    • @missbrown2041
      @missbrown2041 4 ปีที่แล้ว +1

      @@ToddTinley what do you mean I have Internet Essentials THAT IS THE INTERNET....???? WHAT THE WHAT??

    • @missbrown2041
      @missbrown2041 4 ปีที่แล้ว

      @@ChrisInigma are you folks feeling alright???

    • @ToddTinley
      @ToddTinley 4 ปีที่แล้ว

      @@missbrown2041 if you are an internet subscriber only to Xfinity you are eligible and as the above commenter posted if you have a blast package you also qualify.

  • @MSDOGS1976
    @MSDOGS1976 2 ปีที่แล้ว +1

    When I cut the cable cord with Xfinity a couple of months ago they gave me one of these. It's not bad really. Pretty easy to use. But as the reviewer said apps are limited. I'll probably end up with something else before long.

  • @davidcole2337
    @davidcole2337 4 ปีที่แล้ว +6

    Not bad first attempt, but I will stick with my Nvidia Shield.

  • @wallaceking932
    @wallaceking932 4 ปีที่แล้ว

    I currently have internet and cable programming combined for close to $ 200 including frequent taxes and additional charges that seem to be on an upward revolving spiral. 1. Would I have change my current modem to be able to access streamline TV only? 2. If so, would I have to use flex format to a access the streamline programming? 3. Under this system is it possible to use Amazon Firestick 4K? This a very informative video. Good job. You advise would be very much appreciated. We have been with Comcast for 29 years. I need and looking for options.

  • @letstalk_daily
    @letstalk_daily 4 ปีที่แล้ว +8

    No thanks, happy with my firestick. Use all the typical such as Hulu live, Netflix, Disney plus. Have a firestick on every TV

    • @artyomarty391
      @artyomarty391 4 ปีที่แล้ว +2

      well, the xfinity flex crap is basically a firestick as well. The box is a free box, which the youtubber fails to mention. So it only makes sense to get it if you dont have a firestick or smart tv

    • @chalabrooks5433
      @chalabrooks5433 4 ปีที่แล้ว

      @@artyomarty391 it also makes since to get at least the free one just in case they expand more features and content to test out. Not sure how far they are going with upgrades but time will tell.

    • @charlienyc1
      @charlienyc1 4 ปีที่แล้ว

      ​@its just a comment Roku's not the best example, since you can sideload apps on it. www.techjunkie.com/enable-roku-developer-mode/

  • @joshacox3110
    @joshacox3110 3 ปีที่แล้ว +2

    The remote is awesome. I love the mic. I have xfinity cable on my stream box as well as Hulu nextflix TH-cam peacock etc. There's really only a couple of apps I use that aren't on this box. The best part is I can speak a title into the mic and it pulls any option from any of the apps.

  • @r.danielsejas215
    @r.danielsejas215 4 ปีที่แล้ว +3

    Yo! Again, when are gonna get a "Disney flex annual pass" review? And maybe compare to others?
    (This has been requested b4)

  • @henryfernandez2533
    @henryfernandez2533 4 ปีที่แล้ว +2

    Does the voice control work for you tube? My smart tv doesnt have that so yeah I would definitely use it if it works.

  • @whywoulditellyou00
    @whywoulditellyou00 4 ปีที่แล้ว +4

    If it would let me use sling id use it. They won't so it sits in my closet. I tried to tell them not to send it but they insisted. It looks sleek let more apps be available otherwise people won't use it.

    • @peterdanao7693
      @peterdanao7693 4 ปีที่แล้ว

      Holly D can you send it to me? I’ll use it.

  • @rkmacdonald
    @rkmacdonald 4 ปีที่แล้ว

    One thing I noticed that you didn't mention is that if you have X1 Flex system, you can add broadcast TV (for $$$) to get regular TV channels without adding any other hardware. I just wanted the local channels, so I subscribed to the minimum cable offering.
    But the really slick thing for us 'non-cord-cutters' is that you don't need a regular cable box at the TV like you used to have to. When using the little Flex box, your regular TV channels come wirelessly from the Gateway (Modem/Router) just like the streaming channels! And you use the remote to 'combine' your streaming and your regular TV into one spot and one Remote. And the voice input on the Remote allows you to search for content and you may find some on the TV channels and others on the streaming channels all grouped together.
    This reduces clutter quite a bit, because now you don't have to have the old style cable box at each TV or a cable outlet either. You just place one of these little flex boxes with each TV and it connects wirelessly back to the Gateway, and you get regular TV and streaming channels on every TV. There can be as many as 5 TVs hooked to one Gateway this way.

  • @rmorenberg
    @rmorenberg 4 ปีที่แล้ว +4

    I use my own modem and router and I agree it seems weak to me also

    • @jgo304
      @jgo304 3 ปีที่แล้ว

      You can use the xi6 with your own gear now....Comcast says you can't but you can I even have it hard wired into my Netgear router and my XB7 is in bridged mode.

  • @yanqichen2245
    @yanqichen2245 ปีที่แล้ว

    Thanks a lot! Xfinity customer service and I spent 20 minutes trying to fix the remote connecting issue but we didn't figure out Flex is directional. They finally decided to send me a new remote😒

  • @arott1994
    @arott1994 4 ปีที่แล้ว +12

    Yeah, I'll stick with my "Android Box" with a VPN, thank you very much

    • @iteachtech6196
      @iteachtech6196 3 ปีที่แล้ว

      Hahaha.. Well then thats Kinda Interesting. 😂😂😂

  • @paulineharris9020
    @paulineharris9020 4 ปีที่แล้ว

    The Hulu app is now on flex. I am happy with my flex stick because I have a fire stick my livingroom but not in my bedroom. So instead of having to purchase another fire stick, I use the flex in my bedroom and I can load my amazon prime,, hulu and netflix onto it and when I want to watch antenna tv I just switch over. Its free and it works for me.

  • @stevenanderson3205
    @stevenanderson3205 4 ปีที่แล้ว +3

    Does Xfinity have 4k now?

    • @Mightyena17
      @Mightyena17 4 ปีที่แล้ว

      Yes, the flex has 4k in it, if you have cable, make sure you have the latest dvr x1, then you can have 4k

  • @roachcoachn9077
    @roachcoachn9077 4 ปีที่แล้ว +1

    I just moved and have more tv’s than streaming devices, so for now it’s functional. I don’t like that I can’t add apps to it (TH-cam TV), and I can’t cast my phone to it. BUT...they did just recently add some live channel streaming subscription apps to it, so I’m still hoping for TH-cam TV to be added 🤞🏼 I do have Netflix and Amazon Prime so I still have a lot of stuff to watch on it. I don’t love it, but don’t mind it either. Thanks for your review

  • @Kevdog1920
    @Kevdog1920 4 ปีที่แล้ว +12

    I never heard about the flex

    • @theguyfromwalgreens
      @theguyfromwalgreens 3 ปีที่แล้ว

      I’m further behind than you. I hadn’t heard about it(and probably still wouldn’t) until I called & said that I wanted to lower my bill by dropping the cable while keeping the phone & internet. The agent was faster than Usain Bolt to offer this service after she tried to get me some poopy short term deal beefier going back to my sky high rate.

  • @Newbeejtk1
    @Newbeejtk1 2 ปีที่แล้ว

    I know new products come out all the time, but could you do a full review on the new gateway from xfinity the XB8 6E?? I’m unable to find anything on TH-cam at all about the brand new xfinity gateway router/ modem

  • @jasonfrost5025
    @jasonfrost5025 4 ปีที่แล้ว +7

    TLDR: Your smart TV already does all of this. You don't need Flex.

    • @johngallagher912
      @johngallagher912 4 ปีที่แล้ว

      You get The Peacock channel(the NBC channel) for free only with flex.

    • @BaconManXDYTPs
      @BaconManXDYTPs 4 ปีที่แล้ว

      John Gallagher this includes with Flex, X1, XI5 and XI6

    • @BaconManXDYTPs
      @BaconManXDYTPs 4 ปีที่แล้ว

      And I got Peacock, but I prefer HBO Max

  • @joyceburns2809
    @joyceburns2809 ปีที่แล้ว +1

    I'm a senior citizen and not technically savvy. I was floored when, after 1 hour on the phone I could not get a human being to speak to me on the phone. And then they charge you to (so you think) $1.00 to finally speak to someone. "fully refunda

  • @blueice3124
    @blueice3124 4 ปีที่แล้ว +6

    It's trash all around, doesn't even look HD, get a firestick if you're really considering this. Apps worth getting are non-existing.

    • @gauntlet9043
      @gauntlet9043 4 ปีที่แล้ว

      blue Ice it’s 4K

    • @blueice3124
      @blueice3124 4 ปีที่แล้ว +1

      @@gauntlet9043 It's their definition of 4k, there's no detail in the interface and the videos look pale. When I compared the firestick 4k to that mess it was like traveling to the future.

    • @gauntlet9043
      @gauntlet9043 4 ปีที่แล้ว

      blue Ice I have both 4K is 4K lol do you know what 4K means

    • @blueice3124
      @blueice3124 4 ปีที่แล้ว

      @@gauntlet9043 yeah, trust me, I know the different resolutions. What they're selling is crap, I literally have that piece of junk, the Apple TV at 1080 and the firestick 4k. The Apple TV at 1080 blows Comcast's junk box away. Think of it like this, you can play a game at 4k with low details or at 4k with ultra high details, there's a huge difference.

    • @gauntlet9043
      @gauntlet9043 4 ปีที่แล้ว

      blue Ice if you watch Netflix in 4K on Apple TV then on amazon fire and flex they are legit running the exact same application. They are the same application running on Linux