I considered UPP packs when I was building my first ebike but immediately dismissed their products from consideration BECAUSE they offered an 'upgrade' to 'premium' cells. I figured that if any company was going to make and ship crappie batteries, but try to gouge extra money for good batteries; that they weren't to be trusted, full stop. Glad I went with a cheaper option, which uses non-branded but very heavy and well made cells in a sealed black box.
There are plenty of Chinese companies making high quality products. Unfortunately the majority of those only serve the domestic market. The vast majority of Chinese products sold in the rest of the world are subpar.
@@rightwingsafetysquad9872yes i bought plenty good stuff, not even up to spec but better than the specs listed products from aliexpress, from essager ugreen and other well renowned chinese cable manufacturers. funny story i bought a 100w charger from essager and it turns out it was actually 110w lol
@@rightwingsafetysquad9872 Oh, I dunno. The lithium battery market in China has a huge problem with fires, from ebikes right through to cars. Check out the BYD cars and see how many spontaneous combustion events there have been. It's mind blowing. BYD are talking about bringing these cars to Europe and the U.S at some point too. Mercy on anyone that buys these. :s
Not just the CEOs, every employee and manager directly involved. If you know you are taking money and not giving what the customer paid for, you are committing fraud, regardless of whether your boss told you to or not. And if they are getting actual lawyers to file legal actions against defrauded customers trying to make actual dangers public, those lawyers should be sanctioned for that.
Throwing them away? Putting the onus on the customer? The seller should have to take em back and reimburse the customer! Or rather reimburse and ask the customer to throw away.
They aren't manufacturers, but yes a recall like that should be conducted through the store/company that sold it but who knows if unitpackpower would be willing to then reimburse them, they might not.
No, safer to dispose locally rather than placing dodgy batteries into the post/courier. Sure it would be nice to give the problem back to the maker but that both adds risk to the shipper and gives the scammers more batteries to sell a second time.
problem is that in China this is SOP in business there is no such thing as honesty or ethics or integrity and the words "quality control" do not exist in Cantonese's or Mandarin lol if you buy or do business with a chinese based company this is what to expect it has taken over 20 years for the western world to realize selling their souls to the CCP for greed and profit comes with a high cost in the end the loss of millions of manufacturing jobs in the west is only the tip of the iceberg as their economy slows the quality of their goods and manufacturing goes with it as they cut corners to stay profitable it will only get worse good luck in the future to anyone doing business with the CCP
you can't send the batteries back in the post, thats not fair on the postman or the ship that has to transport them. I am assuming the local recycling centres that take them are the big outdoor ones that take things like fridge freezers, its a bit of a misnomer, my "local" recycling centre is like 4 or 5 miles away and I don't have a car, recycling centres expect you to show up in a car or van they are in the middle of nowhere.
I remember I ordered some batteries from Ebay. They were half capacity of what they were advertising and they had weights inside to compensate for the lighter (and smaller capacity) battery. When I called them for that they send me another set of the same (wrong) exact batteries. When I rated them 1 star and claimed my money back they started threatening me. Got my money back throw away the batteries. Remember kids, it doesn't matter how many positive reviews a seller has. Read the negative ones.
@@akwalek UPP ships them to AMazon fulfillment with no hazardous materials labeling. So there's a chance your local amazon warehouse or fedex truck might be engulfed by a fiery lithium inferno.
In the UK and Europe, it's supposedly illegal to throw batteries in the bin which is why products here fearue a bin with a cross through them. Shops that sell electrical goods are legally obliged to take old products back for recycling. Local councils also take back old batteries, but you have to drop them off at the recycling centre as they don't offer collection, at least not in my area.
@@doltBmB"Not common" "Usually one within walking distance." So what is it ? Edit : Not trying to sound like an Ahole but one within walking distance sounds pretty common to me.
Unitpackpower has only had one specific product band from sale. Not all of there products unfortunately. I suspect they will simply make a minor revision and change the product name, and begin selling essentially the same product again.
Sad. They will likely never pay the price for their dishonesty. The video they initially did lying about my setup that they disabled the comments on isn't even public anymore.
@@rossmanngroup That is why you download those videos. Just type 'pp' after youtube but before dot in the link of the video and it will take you to downloading page. You are doing great work. Thank you
@@rossmanngroupspeaking of dodgy fuses, which we weren’t, a neighbour’s non EV (thank _diety_of_your_choice_ ) car caught alight last night, from what appears to be an electrical fault in the main fuse box Little Mazda hatch. Just been in for a service. Could some of your freshly discovered _long life_ and _neva_blo™️_ fuses have made their way into the commercial supply chain ???? If they’re cheap enough for Amazon to resell, are they also available to other resellers of automotive electrical stuff ?? Just a thought.
@@bikkiikun Oh, I got the impression that Louis was dealing with them in China. Would need more details on how the usa side is setup, since those types of companies tend to have ways to limit their own risk.
Well I just went to amazon and put one in the basket and proceeded to checkout (without completing) with no issue. Seems typical in the uk now - all talk no trousers. If they can't stop dingeys in the Channel how well do you think they are going to be stopping dodgy chinese batteries?
In general, our consumer protections in the UK are pretty good, especially compared to the USA... but I wasn't really expecting *this* government to do something genuinely decent.
Now if only they would do something about the COVID Inquiry or the excess mortality inquiries, or some MPs would EVEN SHOW UP for the Parliamentary Debates on these issues 🤔
UK household recycling centers have specific areas for each type of waste. I don't know what their procedures are for dangerous incendiary e-waste, but they do put effort into properly separating the waste. They are not just tossed in a general waste pile for later processing, and there are staff on hand to assist and supervise the drop offs.
In the UK, there is a gov division called "trading standards". Report any crap products to them and then threaten supplier with court action. The suppliers usually disappear...
Yes they should there is an old term " buyer beware " from the Latin phrase Caveat Emptor and it still holds true today, it basically means it is the buyers responsibility to use due diligence before purchase, if someone online in china tells you hey " i have this brand new Nividia RTX 4080 and i will let you have it for 500 " when you know that new cards are really 900+ the due diligence process should be used should be use to avoid the scam, a lot of scams are easy to see some less so but if the buyer uses due diligence then they will never be the victim of a scam, the problem however these days people do not think or use the due diligence process and often ignore obvious red flags
That depends. If you do business in Japan, a business can successfully sue you for telling a true statement if it damages their "honor" or whatever. The US isn't exacly going to be extraditing its citizens to Japan for throwing shade at Nintendo, but it's useful to remember that you can't count on what you consider basic human right everywhere you go.
Where I live the daily news has stories of a Li Battery fire usually related to eBikes, e Scooters or disability devices. This trend is intensifying yet the government in Australia seems to be sitting on their hands watching these fires destroy property and kill people. The weirdest aspet to these fires is the blame seems to be landing on the chargers or owners overcharging battery packs. It all seems to be a race to the bottom as the cheap Chinese rubbish is sold here without any proper government oversight.
To increase profit you need to build more factories, sell in more places, reduce workforce cost, reduce quality, raise prices, reduce the workforce. Companies have gone through this entire list by now and I have no clue what they're gonna do next. Lobby to sell obviously fake items?
Fun fact, in most situations a lawsuit is not possible. I find it funny how Americans think that all your problems will be solved in court. 🤣🤣 That is simply not the case AT ALL.
They may just rebadge for UK exports and sell through a paper front. As Louis oh so diplomatically put it, it wouldn't be unusual for companies from there.
@@ettcha Hopefully they aren't just going to stop at banning a specific company and they will come out with some kind of minimum safety requirements at some point. I dislike too much government interference, but some of these companies just lie about things and there's no watchdog consumer group that has any power to do anything about it. It's hard when it's so easy to just change a company's name. Like Louis said in the wire crimp video, they aren't selling these at brick and mortar stores where multiple customers can just walk in and return an item so much that the store takes them off the shelf. It's not the 1980's where Jim the manager of your local hardware store where you've been shopping for years takes your concerns to seriously. It's now a random person on the phone in another country or just an email address on a website.
Looks like he ate the loss on the burned batteries, the one unused might have been claimed, but to be honest, I wouldn't be surprised if he couldn't get any money back
i filed a chargeback. my bank's interface for that is so bad i honestly don't even know if i won. they do it all by paper mail and you have to wait on hold 45 minutes to speak to someone whose english is horrible to get the status of them. that doesn't even matter though, the bike and everything on it was over 2k, so even if i got my money back on the batteries i will never get my money back for my time and what they set on fire.
I absolutely love how enthusiastic and passionate you are when telling companies to go pleasure themselves. Bravo sir, bravo. Also… don’t underestimate the power of a single or small group of people in the UK. Grumbling is a national sport here. We call people and companies out on their bullshit. It takes a while but, everyone gets their due.
Louis, when they say "local household recycling centers" for the UK what they mean is there's a place locally that you can go to, and recycle household waste, including electronics and batteries and so on. Most household recycling waste is recycled with the weekly garbage collection, but batteries need to be taken somewhere specific to be safely disposed of. That's what they mean. For me, the nearest one is in my local supermarket, they just have a bin you can drop off old batteries in, and they'll take them away and make sure they're safely dealt with.
Read the label on the bin.. NO LITHIUM !!! I usually dig them out and recycle them myself.. most can be recharged if you take the stupid "It's Dead" chip off..
The recycling centres here, and presumably in the UK have special handling requirements for recycling them but they have the proper equipment and training to do, it least here they do. When I dropped off some old dead laptop batteries they flat asked "are these cells discharged, if not we need to know" and they went and grabbed a DMM to check.
In the UK, most councils will collect your batteries (lithium included) for free during your bin collection so as long as you leave it in a clear bag on top of your bin. They would rather take them away with this set process than risk you dumping it in the bin and burning their truck. Also household waste sites (tips) all have areas for lithium and other battery disposable (recycling centres aren’t like in the US. They’re separated by large metal containers where you put things in, not piles of rubbish. Battery areas are away from it. Either way, the containers holding flammable recycling aren’t aren’t going to catch fire). Most households aren’t more than a short drive from one. Nearly all supermarkets have battery disposing areas as well. (They’re done in a safe way, it’s clesr as well so you can see the batteries disposed in it next to appropriate equipment should there be an issue).
We have similar community waste sites/convenience centers in some municipalities in the US. Many retailers accept batteries and electronics for recycling.
Our recycling centers are good, I've worked at of them. The only fire we had was in a compactor for the non-recyclebles. It was so good that when there was a fire and I was flat packing and stacking cardboard inside the cardboard container and no one told me that there was a fire on the other side of the yard.
They are still selling on Amazon in UK. There should be safety review and samples of all their products to make sure they met 7EU/UK battery pack laws.
I'm wondering if they'll try to circumvent it by simply dropping the CE mark and having only a UKCA mark on it? (For some of us - Thanks mainly to that IT Crowd sketch involving the fire extinguisher - The _UKCA_ mark is understood to mean _„May explode or spontaneously combust if used in accordance with the manufacturers directions.“_ 😋) Admittedly; The first place I ever saw that mark was on a British made grenade... 🙃
In the UK most household waste sites have a special battery bin for obvious reasons so it should be fine to take them! Ironically Google sent me the Amazon "steam train" advert for this video!
Bin men will take batteries from you so as long as they’re on a clear bag on top of your bin. They rather provide an option for people to have them collected then risk them dumping them in the bin if they can’t be bothered to go to a supermarket or tip to get rid of them. There’s no reason to safely dispose of it when the council will collect them for free.
@@rossmanngroup Maybe I'd have to ask. I know my local recycling center also does commercial waste but you have to pay while household is free. "Used batteries including mobile phone batteries, rechargeable batteries, cordless tool batteries and vehicle batteries are all accepted at recycling centres." the website only says that so no idea. I rang them before about if they took chemical photographic waste and they accepted that.
@@rossmanngroup large battery packs like this we pay to dispose of them at work - we had to pay around £600 to recycle 20 ish 8S3P LIFEPo4 battery packs which included collection by a specialist battery recycler. Turned up with drums filled with sand for us to place them in.
4:01 Don't blame yourself. It's ALWAYS the scammer that's at fault for engaging in the actual scam. If you took them to court not JUST for the battery but likely also for libel and or slander and a basic process of discovery was engaged in (since this just seems to be how they do business) you'd probably win easily. It's a ridiculous expectation that anyone take apart their water sealed tech and then reseal it themselves JUST to confirm they weren't scammed. We should all take such things to be a learning experience.
Sure, but we also need to learn to be responsible consumers. When buying things directly from a stinking random Chinese company, you are on your own. You should know that you can get screwed, and there is no way to get your money back or be compensated. It's like buying a "Rolex" from some random guy on the street corner for 50 bucks and being surprised that you got ripped off. Unless you want to live in a dictatorship, there really is no way to protect the consumer in all situations. People need to learn to be skeptical and use common sense. The main problem is that people want things that are too good to be true.
I work at a builder's merchant in the UK. A customer came into our store wanting a lightbulb. There's actually a surprising number of different types and I spent a good ten minutes explaining how lumens are now used to describe light output and how Kelvin describes the colour measurement of light. And then, once I had explained of all this to her, she noticed she could get what she needed on Amazon at nearly half the price. So she ordered it on Amazon in front of me. Screw Amazon. It's destroyed the British High Street almost single handedly and people won't realise until it's too late that artificial Amazon reviews and their AI customer service are not a substitute for a real interaction with an actual human being.
It's even worse than that. The quality control on Amazon is non-existent and you don't know what you are ending up with. I review Amazon products and a lot of the stuff these days comes with LI batteries and are faulty. Always need to have a fire hydrant on hand just in case.
It's not just Amazon. They deserve a good chunk of the blame, yes - but if it wasn't them, it'd be someone else. The economics are just in favor of online retail. Staffing costs lower, no stores to run on premium commercial land. Online doesn't need to pay someone like you to make the sales.
I think I had one of these batteries on a second hand bike I bought. Didn't have any problems, commuted 12 miles 4 days a week for about 6 months before my bike broke and I sold on the battery for £200. I know it's not about my one experience with a good battery, but I feel like the way the UK is going with Ebikes and bad companies is that they're going to get outright banned soon. Whether or not it'll be enforced is another thing but the general political feeling around ebikes is always that they're dangerous and unwanted, so I hope this isn't the beginning of the end for small electric vehicles (electric scooters are already illegal in public spaces in the uk) Also household recycling centers in the UK are big centers where you have to sort all your rubbish, they have a bit for electronics, though I doubt they're used to getting high capacity batteries
Anyone who had issues with UPP batteries must file a report with the Consumer Product Safety Commission (CPSC) here in the US and whatever comparable agency in your country. Only enough complaints will motivate a ban and/or recall.
Heh, you can carry a pen knife with a non locking blade of up to 3" in length, you don't know how lucky we are o_O. Just don't get a "zombie" knife, as they are inherently 69x more dangerous than the kitchen knife you can buy from Tesco's.
after watching your videos on fuses i started shifting around in my seat... now that i have swapped out all of the amazon fuses for littlefuses i feel much better. Thankfou for videos like this. Doing good work
We need a law that dictates when two parties enter a court and one loses, if the losing one is significantly more wealthy than the one deemed right, they should cover all court expenses. That would put an end to a lot of this lawsuit threat censorship. I bet a lot of those asshats wouldn't dare threaten court if it means having to actually stand up and explain how they aren't pulling lies out of their rear.
Better yet have a lot more third party product and service testing that can assist in assessing the quality and honesty of companies and their products, shoddy business practices need to be rooted out and exposed, especially in an era where false reviews distort marketplace ratings regularly.
I think he's referring to the fact that, A, we live in a time where people think it is improper to judge people based on their geographic origin at time of birth, and B, the fact that Chinese, dangerous, quality are typically synonymous if you just try to buy anything on Amazon nowadays, whether it is a crimp, a fuse, literally anything. When we talk about companies that will not just sell something that's subpar, but happily sell something that is mislabeled, misbranded, or could literally kill you because it saved them five cents during manufacturing, we are not thinking of things made in Malaysia, Germany, the United States, Canada, or Australia. We think made in China. American stuff may come with subscription bullshit, DRM bullshit, be overpriced, have garbage customer service, and so on and so forth. it may fail prematurely. but it's not stuff that was manufactured and designed with zero fucks given about whether it could actually kill you.
I have never heard of UnitPackPower prior this video. 🤔 But after watching this video, good grief are they a hazard to people's lives! 🔥⚡I am no electric bicycle guy, but I myself do handle and buy batteries for other electronics. 🔋 I hope Canada steers clear from them, too. 🍁
Household waste centres in the UK have a separate area for batteries - do not put them in the skips - ask first as provision has been made at most centres, but may vary depending on the council responsible. I pity the recycling workers who have to deal with this dangerous crud all the time.
Looked up UPP, one of the first google result was reddit post asking if it was legit. Saw someone brought you up in the post rossman, but then someone else stared shilling UPP and said your work was shoddy. Truly a reddit moment
I have an ebike I bought from magnum, and the battery has stickers on it reading "Warranty void if broken" on the battery. They're put on there in a way that when you put the battery in and out of the frame the sticker would come off anyway, so one of those stickers is already broken for me. I'm tempted to open my battery up to see what's inside it
Glad you are making us all aware how bad many of these companies can be at times. You are right tho any real smart scammer would have told you 400 extra per battery & still got you what you wanted. Some people don't think for the future & are living for today
I used 2 UnitPackPower batteries for years and sold them on to a friend and neither of us have had problems with them. They had Samsung cells. I switched to buying batteries from the UK since the price difference wasn't worth importing anymore. Bought a battery with Tesla Panasonic cells but wasn't impressed so went back to Samsung
Great job sir! Years ago I bought some USB wall chargers on Amazon that were four output and had all the normal safety markings: UL, CSA, etc. I noticed the thing was running VERY hot. Hot enough you could smell it and the plastic housing was browning. Did some research and found reports of false CE, UL, CSA markings and reports of fires. Have not bought anything but known good brand names such as Anker for cables, wall chargers, portable battery packs. Amazon needs a reckoning.
Amazon have structured their business to avoid legal exposure. They are just the middleman for most of the things they sell. They aren't even legally the importer - they just arrange the transaction and handle payment. Any liability falls upon the manufacturer, who are usually located in China where it's very hard to take legal action against them.
Is there a way to make sure to keep track of them for when they change their name? If they go from Unitpack to Unipack, that is easy, but if they go from Unitpack to Rossman Energy, it becomes a little more difficult.
Hi Louis, don't worry about us disposing of lithium batteries in our household recycling center's. we have special skips for lithium cells and the recycling centres are outside in open air. if they went up in flames it would be reasonably safe. thanks for your video.
Im running a UPP 48V 24AH battery on a 1K watt wheel with a 1K watt controller, runs absolutely lovely and holds it voltages extremely well. Either Rossman is leaving out so many details on his setup that it is absolutely crazy to believe him... his part could handle the amperage he said.. yes but the batteries couldnt. He was probably pulling more than 40AH out of those batteries in serial, with multiple BMS's, thats what made the batteries go boom.
We have a good network of Trading standards in the UK who communicate issues across counties. As for the re-cycling centre bit, so are setup to receive and dispose of the cells to a further safe disposal point. In fact our re-cycling centres also test electrical goods like old TV's washing machines and fridges and sell them to the people who cannot afford new items, so it's good re-cyling.
Yeah Louis I agree this is on you, this is exactly the quality and business ethics I expect from China. That company will just rebrand themselves and be selling in the UK again by tomorrow
If anybody wants to send me threats of legal action for exposing their dishonest business practices, their theft, and their dangerous products, I say bring it on. They have no grounds to sue when they are the ones causing injuries. I look forward to seeing them in court. And if one of their products sets my house on fire and they threaten to sue me for defamation when I expose them, I will gladly counter-sue for the value of my house.
certainly not for anything electrical, or anything you might eat with. Amazon is downright lethal with what it has been letting past inspections, if they even take place.
Meanwhile, here in the US, the Consumer Product Safety Commision is too busy banning gas stoves to bother dealing with truly dangerous products like these batteries.
Can't have anything that makes alternative heat or letting people freeze to death won't work. No wood, oil or natural gas and they can just shut off your electricity to keep you in compliance.
3:50 - Louis, this is frankly a terrible take. The customer is _not_ responsible for getting scammed. Maybe you feel that given your expertise that _you_ should have the knowledge in this scenario, but overall a company ripping off its customer and knowingly putting them in harm's way is indefensible. Companies already get away with so much shit, ripping off customers left and right, taking their money, falsely advertising their services, and just walk away with it. It was uncovered that Nexon scammed their players for hundreds of millions over about a decade, and they walked away with a small fine as a slap on the wrist. If _I_ embezzled hundreds of millions of dollars I'd not get to keep that money, and the legal fees and fines I'd be slapped with would land me in bankruptcy. The fact that a company doesn't go bankrupt for a financial crime of that scale says a _lot_ about the way our societies work.
To me, his take had more to do with him not being extra vigilant when he could have known better. Not his responsibility, but still something he could have prevented. Knowing that scammers exist, an educated person will have a smoother time if they verify that they aren't being scammed.
My local Ebike shop in the uk stopped using UPP batteries about 4 years ago, now they make there own which are more expensive but the quality of the 72v battery i got was excellent and came with the cells they specified.
Yeah, that is a "cultural" problem over there. I put the quotation marks in because that place has no culture. It's one big pile of scam. Absolutely worthless.
In the UK, our "tips", the place where we take rubbish our rubbish, from old carpets, wood, bricks, plasterboard, general rubbish etc etc is known as a recycle centre, because it's all segregated, and generally, staff in there will put stuff that's been placed in the wrong skips into the right ones. When it comes to hazardous materials and stuff like that, the places have provisions for the public to get rid of them safely, so, yeah, for none UK people, taking these things to a "recycle centre" might sound off, but ultimately, it's a place where we dump many types of shite, not just 'inert' shite!
I know this video is 3 weeks old, but an immediate comparison comes to mind: Nvidia's GTX 970. Advertised with 4 GB vram, they didn't tell you, that only 3.5 GiB were actually usable at full speed while the last 512 MiB were connected via a 64 bit bus. That design resulted in stuttering and performance loss, when the last 512 MiB were used by a videogame. Which was quite easy to achieve. Nvidia only admitted the technical details of how and why they had to do this, 3 month after launch of the 970 cards, when community testings confirmed a bottlenecked vram section...
I considered UPP packs when I was building my first ebike but immediately dismissed their products from consideration BECAUSE they offered an 'upgrade' to 'premium' cells. I figured that if any company was going to make and ship crappie batteries, but try to gouge extra money for good batteries; that they weren't to be trusted, full stop. Glad I went with a cheaper option, which uses non-branded but very heavy and well made cells in a sealed black box.
Unit Pack Power seems like It's a Tofu-Dreg chinese company
@@naekosl3059 That's because they are. It's a company in Shenzhen.
There are plenty of Chinese companies making high quality products. Unfortunately the majority of those only serve the domestic market. The vast majority of Chinese products sold in the rest of the world are subpar.
@@rightwingsafetysquad9872yes i bought plenty good stuff, not even up to spec but better than the specs listed products from aliexpress, from essager ugreen and other well renowned chinese cable manufacturers. funny story i bought a 100w charger from essager and it turns out it was actually 110w lol
@@rightwingsafetysquad9872 Oh, I dunno. The lithium battery market in China has a huge problem with fires, from ebikes right through to cars. Check out the BYD cars and see how many spontaneous combustion events there have been. It's mind blowing. BYD are talking about bringing these cars to Europe and the U.S at some point too. Mercy on anyone that buys these. :s
Rossmann straight up telling UPP "fuck you" is so funny to me.
6:35
“You get what you fucking deserve”
Joker vibes 😂
Good to see he's keeping his angry n'yohka style, even in sunny Texas, when he needs no put these scammers in their place
Linus Torvalds vs Nvidia style.
Man holds back absolutely nothing, you love to see it.
Until CEOs face jail time for this kind of theft, it'll continue.
Seriously, those in charge need to stop getting shielded from consequences.
Not just the CEOs, every employee and manager directly involved. If you know you are taking money and not giving what the customer paid for, you are committing fraud, regardless of whether your boss told you to or not. And if they are getting actual lawyers to file legal actions against defrauded customers trying to make actual dangers public, those lawyers should be sanctioned for that.
Not only theft but the series of fires may be from a new means to commit arson!
Don't forget the shareholders if it's a publicly traded company. They're just as much to blame.
@@Br3ttM I'd rather not put that much pressure on workers who might literally have to pick between following company orders and be homeless...
invoke their charter of incorporation like America in the past when they were staunchly anti corporate
Throwing them away? Putting the onus on the customer? The seller should have to take em back and reimburse the customer! Or rather reimburse and ask the customer to throw away.
They aren't manufacturers, but yes a recall like that should be conducted through the store/company that sold it but who knows if unitpackpower would be willing to then reimburse them, they might not.
No, safer to dispose locally rather than placing dodgy batteries into the post/courier. Sure it would be nice to give the problem back to the maker but that both adds risk to the shipper and gives the scammers more batteries to sell a second time.
It might feel like what you're saying is obvious and true to you, but it really is an authority claim 😂 So, on who's authority?
problem is that in China this is SOP in business there is no such thing as honesty or ethics or integrity and the words "quality control" do not exist in Cantonese's or Mandarin lol if you buy or do business with a chinese based company this is what to expect it has taken over 20 years for the western world to realize selling their souls to the CCP for greed and profit comes with a high cost in the end the loss of millions of manufacturing jobs in the west is only the tip of the iceberg as their economy slows the quality of their goods and manufacturing goes with it as they cut corners to stay profitable it will only get worse good luck in the future to anyone doing business with the CCP
you can't send the batteries back in the post, thats not fair on the postman or the ship that has to transport them. I am assuming the local recycling centres that take them are the big outdoor ones that take things like fridge freezers, its a bit of a misnomer, my "local" recycling centre is like 4 or 5 miles away and I don't have a car, recycling centres expect you to show up in a car or van they are in the middle of nowhere.
I remember I ordered some batteries from Ebay. They were half capacity of what they were advertising and they had weights inside to compensate for the lighter (and smaller capacity) battery. When I called them for that they send me another set of the same (wrong) exact batteries. When I rated them 1 star and claimed my money back they started threatening me. Got my money back throw away the batteries. Remember kids, it doesn't matter how many positive reviews a seller has. Read the negative ones.
Thank you. I had two UPP batteries in my Amazon shopping cart. Not any more.
Great, fire prevented!
I was looking at them as well.
In your Amazon shopping cart. I hope that was a joke.
@@akwalek UPP ships them to AMazon fulfillment with no hazardous materials labeling. So there's a chance your local amazon warehouse or fedex truck might be engulfed by a fiery lithium inferno.
In the UK and Europe, it's supposedly illegal to throw batteries in the bin which is why products here fearue a bin with a cross through them. Shops that sell electrical goods are legally obliged to take old products back for recycling. Local councils also take back old batteries, but you have to drop them off at the recycling centre as they don't offer collection, at least not in my area.
Yep - household recycling centres have access to proper disposal channels which deal with them appropriately.
we have here in denmark special bins for batteries, they are not common but there's usually one within walking distance, very handy.
Let me add, that some places have specialized bins for batteries and other electronics.
They get collected in Denmark. Or you can drop them off at the local recycling station.
@@doltBmB"Not common"
"Usually one within walking distance."
So what is it ?
Edit : Not trying to sound like an Ahole but one within walking distance sounds pretty common to me.
Unitpackpower has only had one specific product band from sale. Not all of there products unfortunately. I suspect they will simply make a minor revision and change the product name, and begin selling essentially the same product again.
Sad. They will likely never pay the price for their dishonesty.
The video they initially did lying about my setup that they disabled the comments on isn't even public anymore.
@@rossmanngroup That is why you download those videos. Just type 'pp' after youtube but before dot in the link of the video and it will take you to downloading page. You are doing great work. Thank you
“Next up of Rossmanngroup, how to mail explosives… the twist is we’re just returning batteries to the manufacturer 😉”
@@rossmanngroupspeaking of dodgy fuses, which we weren’t, a neighbour’s non EV (thank _diety_of_your_choice_ ) car caught alight last night, from what appears to be an electrical fault in the main fuse box
Little Mazda hatch. Just been in for a service.
Could some of your freshly discovered _long life_ and _neva_blo™️_ fuses have made their way into the commercial supply chain ????
If they’re cheap enough for Amazon to resell, are they also available to other resellers of automotive electrical stuff ??
Just a thought.
Yup ✅
What I don't get is western gov'ts must know about these problems by now, so is Xina too big to fail? 🤔
There is a term for what the company did: Criminal Fraud. People need to go to prison for this.
good luck taking a company in Shenzhen to court : /
@@benwu7980: They'll still have a US Office, whose manager could be be indicted.
@@bikkiikun Oh, I got the impression that Louis was dealing with them in China. Would need more details on how the usa side is setup, since those types of companies tend to have ways to limit their own risk.
Quite incredible to see our (UK) government actually do something to protect the consumer.
That was my thought as well.
Shocking isn't it, lol
Well I just went to amazon and put one in the basket and proceeded to checkout (without completing) with no issue. Seems typical in the uk now - all talk no trousers. If they can't stop dingeys in the Channel how well do you think they are going to be stopping dodgy chinese batteries?
In general, our consumer protections in the UK are pretty good, especially compared to the USA... but I wasn't really expecting *this* government to do something genuinely decent.
Now if only they would do something about the COVID Inquiry or the excess mortality inquiries, or some MPs would EVEN SHOW UP for the Parliamentary Debates on these issues 🤔
UK household recycling centers have specific areas for each type of waste. I don't know what their procedures are for dangerous incendiary e-waste, but they do put effort into properly separating the waste. They are not just tossed in a general waste pile for later processing, and there are staff on hand to assist and supervise the drop offs.
You are an honest man Louis, I salute your honour, and admire your bravery. Few in numbers, but numerous in deeds, good people do exist out there.
In the UK, there is a gov division called "trading standards". Report any crap products to them and then threaten supplier with court action. The suppliers usually disappear...
4:02 Consumers should never be blamed for being scammed.
Yes they should there is an old term " buyer beware " from the Latin phrase Caveat Emptor and it still holds true today, it basically means it is the buyers responsibility to use due diligence before purchase, if someone online in china tells you hey " i have this brand new Nividia RTX 4080 and i will let you have it for 500 " when you know that new cards are really 900+ the due diligence process should be used should be use to avoid the scam, a lot of scams are easy to see some less so but if the buyer uses due diligence then they will never be the victim of a scam, the problem however these days people do not think or use the due diligence process and often ignore obvious red flags
Remember: it's not defamation if it's true!
That depends. If you do business in Japan, a business can successfully sue you for telling a true statement if it damages their "honor" or whatever. The US isn't exacly going to be extraditing its citizens to Japan for throwing shade at Nintendo, but it's useful to remember that you can't count on what you consider basic human right everywhere you go.
Where I live the daily news has stories of a Li Battery fire usually related to eBikes, e Scooters or disability devices. This trend is intensifying yet the government in Australia seems to be sitting on their hands watching these fires destroy property and kill people. The weirdest aspet to these fires is the blame seems to be landing on the chargers or owners overcharging battery packs. It all seems to be a race to the bottom as the cheap Chinese rubbish is sold here without any proper government oversight.
To increase profit you need to build more factories, sell in more places, reduce workforce cost, reduce quality, raise prices, reduce the workforce. Companies have gone through this entire list by now and I have no clue what they're gonna do next. Lobby to sell obviously fake items?
Australia would rather ban people from importing those dangerous and deviant sex toys, porn, or hentai.
Australia's has one of the strictest customs in the world and yet they turn a blind eye on Lithium cells.
highly doubt disability vehicles are burning.... as they mostly use lead acid type heavy duty cycle batts... wheelchairs etc i call bull bikes yes
Lol cuz. You think Australia is slow - here in Aotearoa we wait for Australia to do it, then wait another couple of years before we do it.
Sue these companies for malice, damages and defamation next time they sell you crappy products and lie to the public saying it’s your fault.
Fun fact, in most situations a lawsuit is not possible. I find it funny how Americans think that all your problems will be solved in court. 🤣🤣 That is simply not the case AT ALL.
"Sue for damages!" So which car manufacturer you taking on today?
Good, shtty batteries keep pEV development back
You can tell that Louis felt really good when he delivered that "F U Unitpack!"
I'm glad they're being banned and I hope they go out of business, but I get the feeling they are just going to rebrand in a few months.
They may just rebadge for UK exports and sell through a paper front. As Louis oh so diplomatically put it, it wouldn't be unusual for companies from there.
There might be a cadre of arsonists delivering substandard batteries as a new means of carrying out the crimes!
@@ettcha Hopefully they aren't just going to stop at banning a specific company and they will come out with some kind of minimum safety requirements at some point. I dislike too much government interference, but some of these companies just lie about things and there's no watchdog consumer group that has any power to do anything about it. It's hard when it's so easy to just change a company's name.
Like Louis said in the wire crimp video, they aren't selling these at brick and mortar stores where multiple customers can just walk in and return an item so much that the store takes them off the shelf.
It's not the 1980's where Jim the manager of your local hardware store where you've been shopping for years takes your concerns to seriously. It's now a random person on the phone in another country or just an email address on a website.
Did you eat the loss on the bad batteries they gave you or did you fight for your money back? If you fought, I'd like to hear the story.
Scam companies like this don't give refunds. It doesn't matter how right you are.
As they are based in Scam Central (CCP land), there is no way you can demand your money back and succeed.
Looks like he ate the loss on the burned batteries, the one unused might have been claimed, but to be honest, I wouldn't be surprised if he couldn't get any money back
chargeback moment
i filed a chargeback. my bank's interface for that is so bad i honestly don't even know if i won. they do it all by paper mail and you have to wait on hold 45 minutes to speak to someone whose english is horrible to get the status of them.
that doesn't even matter though, the bike and everything on it was over 2k, so even if i got my money back on the batteries i will never get my money back for my time and what they set on fire.
6:38 timestamp for ez replay
Ouch. Turn down the volume first
lol, I gonna save this clip and repeatedly post it to my friends.
😅😅
I absolutely love how enthusiastic and passionate you are when telling companies to go pleasure themselves. Bravo sir, bravo. Also… don’t underestimate the power of a single or small group of people in the UK. Grumbling is a national sport here. We call people and companies out on their bullshit. It takes a while but, everyone gets their due.
Louis, when they say "local household recycling centers" for the UK what they mean is there's a place locally that you can go to, and recycle household waste, including electronics and batteries and so on.
Most household recycling waste is recycled with the weekly garbage collection, but batteries need to be taken somewhere specific to be safely disposed of. That's what they mean.
For me, the nearest one is in my local supermarket, they just have a bin you can drop off old batteries in, and they'll take them away and make sure they're safely dealt with.
Read the label on the bin.. NO LITHIUM !!!
I usually dig them out and recycle them myself.. most can be recharged if you take the stupid "It's Dead" chip off..
The recycling centres here, and presumably in the UK have special handling requirements for recycling them but they have the proper equipment and training to do, it least here they do. When I dropped off some old dead laptop batteries they flat asked "are these cells discharged, if not we need to know" and they went and grabbed a DMM to check.
In the UK, most councils will collect your batteries (lithium included) for free during your bin collection so as long as you leave it in a clear bag on top of your bin. They would rather take them away with this set process than risk you dumping it in the bin and burning their truck.
Also household waste sites (tips) all have areas for lithium and other battery disposable (recycling centres aren’t like in the US. They’re separated by large metal containers where you put things in, not piles of rubbish. Battery areas are away from it. Either way, the containers holding flammable recycling aren’t aren’t going to catch fire). Most households aren’t more than a short drive from one. Nearly all supermarkets have battery disposing areas as well. (They’re done in a safe way, it’s clesr as well so you can see the batteries disposed in it next to appropriate equipment should there be an issue).
We have similar community waste sites/convenience centers in some municipalities in the US. Many retailers accept batteries and electronics for recycling.
Thats a great selling point " our batteries dont go on fire "
😂
Our recycling centers are good, I've worked at of them. The only fire we had was in a compactor for the non-recyclebles. It was so good that when there was a fire and I was flat packing and stacking cardboard inside the cardboard container and no one told me that there was a fire on the other side of the yard.
Considering how hard it is to get a government agancy to act, UPP must really be a massive issue.
They are still selling on Amazon in UK. There should be safety review and samples of all their products to make sure they met 7EU/UK battery pack laws.
I'm wondering if they'll try to circumvent it by simply dropping the CE mark and having only a UKCA mark on it?
(For some of us - Thanks mainly to that IT Crowd sketch involving the fire extinguisher - The _UKCA_ mark is understood to mean _„May explode or spontaneously combust if used in accordance with the manufacturers directions.“_ 😋)
Admittedly; The first place I ever saw that mark was on a British made grenade... 🙃
In the UK most household waste sites have a special battery bin for obvious reasons so it should be fine to take them!
Ironically Google sent me the Amazon "steam train" advert for this video!
Bin men will take batteries from you so as long as they’re on a clear bag on top of your bin. They rather provide an option for people to have them collected then risk them dumping them in the bin if they can’t be bothered to go to a supermarket or tip to get rid of them. There’s no reason to safely dispose of it when the council will collect them for free.
i doubt they are made for 20S10P batteries. that's 200 cells.
@@rossmanngroup Maybe I'd have to ask. I know my local recycling center also does commercial waste but you have to pay while household is free. "Used batteries including mobile phone batteries, rechargeable batteries, cordless tool batteries and vehicle batteries are all accepted at recycling centres." the website only says that so no idea. I rang them before about if they took chemical photographic waste and they accepted that.
@@OfficialSamuelC I didnt know that. Is that for everywhere in england or would only specific councils do it if you know?
@@rossmanngroup large battery packs like this we pay to dispose of them at work - we had to pay around £600 to recycle 20 ish 8S3P LIFEPo4 battery packs which included collection by a specialist battery recycler. Turned up with drums filled with sand for us to place them in.
Of course, UnitPackPower could always just rebrand themselves . . . . . ?
ye japs pretty smart ngl
PackUnitPower - PUP
The threats of lawsuit against Louis if he did a teardown video on their product shows how dishonest the company is.
Ultra-Pyrotechnics-Power?
Then again, I sense a new wave of arson by way of these new schemes.
4:01 Don't blame yourself. It's ALWAYS the scammer that's at fault for engaging in the actual scam. If you took them to court not JUST for the battery but likely also for libel and or slander and a basic process of discovery was engaged in (since this just seems to be how they do business) you'd probably win easily. It's a ridiculous expectation that anyone take apart their water sealed tech and then reseal it themselves JUST to confirm they weren't scammed.
We should all take such things to be a learning experience.
Sure, but we also need to learn to be responsible consumers. When buying things directly from a stinking random Chinese company, you are on your own. You should know that you can get screwed, and there is no way to get your money back or be compensated. It's like buying a "Rolex" from some random guy on the street corner for 50 bucks and being surprised that you got ripped off. Unless you want to live in a dictatorship, there really is no way to protect the consumer in all situations. People need to learn to be skeptical and use common sense. The main problem is that people want things that are too good to be true.
Sad part is, they will just rebrand to something like 2UPP and continue selling that sh*t.
There is some pre-existing protection against them hitting the wrong key and trying to brand themselves as 7UPP... 🙃
I have a dead UnitPackPower battery. It lasted two years of hard use, not the best. Crazy that they are now banned. Cheers for the info!
I work at a builder's merchant in the UK. A customer came into our store wanting a lightbulb. There's actually a surprising number of different types and I spent a good ten minutes explaining how lumens are now used to describe light output and how Kelvin describes the colour measurement of light. And then, once I had explained of all this to her, she noticed she could get what she needed on Amazon at nearly half the price. So she ordered it on Amazon in front of me. Screw Amazon. It's destroyed the British High Street almost single handedly and people won't realise until it's too late that artificial Amazon reviews and their AI customer service are not a substitute for a real interaction with an actual human being.
Save a few pennies now to spend a college tuition later.
"Oh I can order it cheaper on..." Says the dude who spend half a day driving around finding it...
It's even worse than that. The quality control on Amazon is non-existent and you don't know what you are ending up with. I review Amazon products and a lot of the stuff these days comes with LI batteries and are faulty. Always need to have a fire hydrant on hand just in case.
Dolly british bints are what’s destroying the U.K.
It's not just Amazon. They deserve a good chunk of the blame, yes - but if it wasn't them, it'd be someone else. The economics are just in favor of online retail. Staffing costs lower, no stores to run on premium commercial land. Online doesn't need to pay someone like you to make the sales.
I think I had one of these batteries on a second hand bike I bought. Didn't have any problems, commuted 12 miles 4 days a week for about 6 months before my bike broke and I sold on the battery for £200. I know it's not about my one experience with a good battery, but I feel like the way the UK is going with Ebikes and bad companies is that they're going to get outright banned soon. Whether or not it'll be enforced is another thing but the general political feeling around ebikes is always that they're dangerous and unwanted, so I hope this isn't the beginning of the end for small electric vehicles (electric scooters are already illegal in public spaces in the uk)
Also household recycling centers in the UK are big centers where you have to sort all your rubbish, they have a bit for electronics, though I doubt they're used to getting high capacity batteries
Anyone who had issues with UPP batteries must file a report with the Consumer Product Safety Commission (CPSC) here in the US and whatever comparable agency in your country. Only enough complaints will motivate a ban and/or recall.
As always, Louis for president
Louis for head of FTC would be better
Yeah right. Louis is just like these other idiots. He loves freedom for himself but won't allow it for others.
Odd comment. Genuinely curious on when he's expressed not wanting freedom for others?@@snex000
@@snex000 So, I am hearing that you support Biden, or Trump more?
@@snex000 I'm interested in your current journey with brain rot. Mind doing an interview?
Not to worry - UPP still advertising on ebay for the UK but from Germany. But if it was a pen knife, they'd ban it!
Heh, you can carry a pen knife with a non locking blade of up to 3" in length, you don't know how lucky we are o_O. Just don't get a "zombie" knife, as they are inherently 69x more dangerous than the kitchen knife you can buy from Tesco's.
Sent a detailed report to ebay UK to get them removed as its clear they have been banned in the UK and should not be on UK ebay site.
Louis giving the finger to a crappy company isn’t something I knew I needed, but now I know I did need it.
after watching your videos on fuses i started shifting around in my seat...
now that i have swapped out all of the amazon fuses for littlefuses i feel much better.
Thankfou for videos like this. Doing good work
Still waiting on the LOUIS and THE GREATEST TECHNICIAN THAT'S EVER LIVED's collab which IS COMING!!!!
electroboom ?
@@michaelwautraets7126 salem techsperts
i dont think he does collabs
@@blackstar9481 He has done a few in the past. LTT and the Slowmo guys I think. Maybe more.
YES!
Happy that you expose this dangerous company.
Well done Louis.
Anthony
We need a law that dictates when two parties enter a court and one loses, if the losing one is significantly more wealthy than the one deemed right, they should cover all court expenses. That would put an end to a lot of this lawsuit threat censorship. I bet a lot of those asshats wouldn't dare threaten court if it means having to actually stand up and explain how they aren't pulling lies out of their rear.
Better yet have a lot more third party product and service testing that can assist in assessing the quality and honesty of companies and their products, shoddy business practices need to be rooted out and exposed, especially in an era where false reviews distort marketplace ratings regularly.
It shouldn't be 100% of the court fees and time wasted costs, it should be 200%.
That law actually exists in the EU.
In Britain the loser is generally liable for all court costs including legal fees for the winner. Guess what; SLAPPs are barely a thing here.
my government has done one single tiny thing right for the first time in my lifetime, and probably the last time
Louis' emotional reaction to a predatory company being banned is priceless! :D
Made me jump 😂
congrats on 2mil subs louis. you make the best cat content on the entire internet🐱
They are also Chinese. It's a cultural thing. Serpentza's channels highlights the culture and why they are like they are.
If you can cheat, then cheat is a phrase of theirs.
Yep. Pretty much. The reason for why is a bit deeper but comes from their past.@@WhatsOnMyShelf
This is sadly, when bigotry is a healthy response in business.
Very informative and unfortunate.
Please do explain the bigotry comment.@@masterbasher9542
I think he's referring to the fact that, A, we live in a time where people think it is improper to judge people based on their geographic origin at time of birth, and B, the fact that Chinese, dangerous, quality are typically synonymous if you just try to buy anything on Amazon nowadays, whether it is a crimp, a fuse, literally anything.
When we talk about companies that will not just sell something that's subpar, but happily sell something that is mislabeled, misbranded, or could literally kill you because it saved them five cents during manufacturing, we are not thinking of things made in Malaysia, Germany, the United States, Canada, or Australia. We think made in China.
American stuff may come with subscription bullshit, DRM bullshit, be overpriced, have garbage customer service, and so on and so forth. it may fail prematurely. but it's not stuff that was manufactured and designed with zero fucks given about whether it could actually kill you.
I'm from the UK. And I am glad this made your day.
I have never heard of UnitPackPower prior this video. 🤔 But after watching this video, good grief are they a hazard to people's lives! 🔥⚡I am no electric bicycle guy, but I myself do handle and buy batteries for other electronics. 🔋 I hope Canada steers clear from them, too. 🍁
Household waste centres in the UK have a separate area for batteries - do not put them in the skips - ask first as provision has been made at most centres, but may vary depending on the council responsible. I pity the recycling workers who have to deal with this dangerous crud all the time.
Looked up UPP, one of the first google result was reddit post asking if it was legit. Saw someone brought you up in the post rossman, but then someone else stared shilling UPP and said your work was shoddy. Truly a reddit moment
He's already replied to that comment thread
Its so refreshing hearing someone rant and actually get mad about this
even if i was totally out of the loop its nice to know people actually care
I have an ebike I bought from magnum, and the battery has stickers on it reading "Warranty void if broken" on the battery. They're put on there in a way that when you put the battery in and out of the frame the sticker would come off anyway, so one of those stickers is already broken for me. I'm tempted to open my battery up to see what's inside it
I live in the UK & I'm glad to hear this.
WOO! Love that energy at 6:38.
Amazing🥳
😅😅😅
I learn so much from this channel. Thank you!!
Glad you are making us all aware how bad many of these companies can be at times.
You are right tho any real smart scammer would have told you 400 extra per battery & still got you what you wanted.
Some people don't think for the future & are living for today
I used 2 UnitPackPower batteries for years and sold them on to a friend and neither of us have had problems with them. They had Samsung cells. I switched to buying batteries from the UK since the price difference wasn't worth importing anymore. Bought a battery with Tesla Panasonic cells but wasn't impressed so went back to Samsung
This video is personal.
Great job sir! Years ago I bought some USB wall chargers on Amazon that were four output and had all the normal safety markings: UL, CSA, etc. I noticed the thing was running VERY hot. Hot enough you could smell it and the plastic housing was browning. Did some research and found reports of false CE, UL, CSA markings and reports of fires. Have not bought anything but known good brand names such as Anker for cables, wall chargers, portable battery packs. Amazon needs a reckoning.
Amazon have structured their business to avoid legal exposure. They are just the middleman for most of the things they sell. They aren't even legally the importer - they just arrange the transaction and handle payment. Any liability falls upon the manufacturer, who are usually located in China where it's very hard to take legal action against them.
Is there a way to make sure to keep track of them for when they change their name? If they go from Unitpack to Unipack, that is easy, but if they go from Unitpack to Rossman Energy, it becomes a little more difficult.
Hi Louis, don't worry about us disposing of lithium batteries in our household recycling center's. we have special skips for lithium cells and the recycling centres are outside in open air. if they went up in flames it would be reasonably safe. thanks for your video.
This is exactly why I avoid chinese products wherever possible.
I couldn't have said it better ! I love it when you get so exited about your investigations keep up the great work !!!
Just had a quick look and they're still listed on Amazon UK. Was it just a specific battery?
They're also selling under the brand name UG power..
give it some time
Im running a UPP 48V 24AH battery on a 1K watt wheel with a 1K watt controller, runs absolutely lovely and holds it voltages extremely well. Either Rossman is leaving out so many details on his setup that it is absolutely crazy to believe him... his part could handle the amperage he said.. yes but the batteries couldnt. He was probably pulling more than 40AH out of those batteries in serial, with multiple BMS's, thats what made the batteries go boom.
We have a good network of Trading standards in the UK who communicate issues across counties. As for the re-cycling centre bit, so are setup to receive and dispose of the cells to a further safe disposal point. In fact our re-cycling centres also test electrical goods like old TV's washing machines and fridges and sell them to the people who cannot afford new items, so it's good re-cyling.
Yeah Louis I agree this is on you, this is exactly the quality and business ethics I expect from China. That company will just rebrand themselves and be selling in the UK again by tomorrow
I reported UPP, its why they got banned mate, thanks for covering this.
I hope the EU follows that trend, eventually.
If anybody wants to send me threats of legal action for exposing their dishonest business practices, their theft, and their dangerous products, I say bring it on. They have no grounds to sue when they are the ones causing injuries. I look forward to seeing them in court. And if one of their products sets my house on fire and they threaten to sue me for defamation when I expose them, I will gladly counter-sue for the value of my house.
You and serpentza would have a great conversation
That sums it up perfectly healthy skepticism. I wasn't surprised last time I got scammed I was impressed.
At this point there’s just not a single Chinese company I would ever trust.
Chinese rubik's cubes and related puzzles tend to be considerably better. I don't know of any others.
certainly not for anything electrical, or anything you might eat with. Amazon is downright lethal with what it has been letting past inspections, if they even take place.
Anker, Ugreen, Lenovo are great.
@@MuzikBikeoh good, at least they make quality party favors.
There's a few of them. Some of the "Chi Fi" headphone brands are pretty good. There's a lot of crap from China but some of their products are decent.
Right on! You rock man, always make me laugh.
Meanwhile, here in the US, the Consumer Product Safety Commision is too busy banning gas stoves to bother dealing with truly dangerous products like these batteries.
Can't have anything that makes alternative heat or letting people freeze to death won't work. No wood, oil or natural gas and they can just shut off your electricity to keep you in compliance.
Wish the US government would do that. The friggin scammers need to be held accountable.
According to Southern District Florida court, they deny the case as "Moot"
3:50 - Louis, this is frankly a terrible take. The customer is _not_ responsible for getting scammed. Maybe you feel that given your expertise that _you_ should have the knowledge in this scenario, but overall a company ripping off its customer and knowingly putting them in harm's way is indefensible.
Companies already get away with so much shit, ripping off customers left and right, taking their money, falsely advertising their services, and just walk away with it. It was uncovered that Nexon scammed their players for hundreds of millions over about a decade, and they walked away with a small fine as a slap on the wrist. If _I_ embezzled hundreds of millions of dollars I'd not get to keep that money, and the legal fees and fines I'd be slapped with would land me in bankruptcy. The fact that a company doesn't go bankrupt for a financial crime of that scale says a _lot_ about the way our societies work.
His take was for himself specifically, not for all customers. he explicitly says this
To me, his take had more to do with him not being extra vigilant when he could have known better. Not his responsibility, but still something he could have prevented. Knowing that scammers exist, an educated person will have a smoother time if they verify that they aren't being scammed.
It is a pleasure to subscribed to your channel. You rock
If they threaten to sue you, threaten to counter-sue them for selling fraudulent products.
It's the cost.......
My local Ebike shop in the uk stopped using UPP batteries about 4 years ago, now they make there own which are more expensive but the quality of the 72v battery i got was excellent and came with the cells they specified.
Thank you, Louis!
YES! Don't get complacent! Thanks for another wonderful video, Louis!
Banning these companies will do nothing. Tomorrow there will be another company called "DoublePackPower" run by the same people 😞
I love the raw energy he gives out when he calls them liars it warms my heart
Haha lmao @ 6:38. Thank you for the hearty chuckle Louis .
We ban everything here…..hurty words and all sorts 😂
This i can get behind, power to the consumer and the people🙌🇬🇧✌️
Yeah, that is a "cultural" problem over there. I put the quotation marks in because that place has no culture. It's one big pile of scam. Absolutely worthless.
Nothing to stop UPP from selling under different names.
In the UK, our "tips", the place where we take rubbish our rubbish, from old carpets, wood, bricks, plasterboard, general rubbish etc etc is known as a recycle centre, because it's all segregated, and generally, staff in there will put stuff that's been placed in the wrong skips into the right ones.
When it comes to hazardous materials and stuff like that, the places have provisions for the public to get rid of them safely, so, yeah, for none UK people, taking these things to a "recycle centre" might sound off, but ultimately, it's a place where we dump many types of shite, not just 'inert' shite!
I second this!
They'll just rebrand it and sell it anyway, 100%.
If this isn't a fantastic advert for owning a pedal bike or a petrol-driven car, I don't know what is.
What a company. You should consider a lawyer to get your money back since UPP seems not able to fulfill your order.
Louis came with that 2Pac energy loooool I'm in the UK, felt that FU from across the Atlantic! Love it!
Liked and commented to help spread the story.
Classic, bullies with a big mouth until they have to take the responsibility for there actions.
I know this video is 3 weeks old, but an immediate comparison comes to mind: Nvidia's GTX 970.
Advertised with 4 GB vram, they didn't tell you, that only 3.5 GiB were actually usable at full speed while the last 512 MiB were connected via a 64 bit bus.
That design resulted in stuttering and performance loss, when the last 512 MiB were used by a videogame. Which was quite easy to achieve.
Nvidia only admitted the technical details of how and why they had to do this, 3 month after launch of the 970 cards, when community testings confirmed a bottlenecked vram section...
Amazing, a small but important win for westernkinds culture, values and moral!
Justice prevailed, at least once