How to connect Hikvision Video Intercom to Hik-Connect and call to mobile phone

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  • เผยแพร่เมื่อ 15 ก.ย. 2024
  • This video is about How to add the Hikvision intercom system to Hik-Connect Mobile App.
    Adding to the Mobile app, you can see the live view, unlock the door and attend the call and speak two way from the phone.
    Download link for Hik-Connect Android Version
    appstore.hikvi...
    IOS Version available in Appstore itself

ความคิดเห็น • 43

  • @vickynagpal7981
    @vickynagpal7981 3 ปีที่แล้ว +1

    Thanks for the information, is it possible to set up multiple mobiles with same QR code? So that all the members staying can control and monitor ? Can we also get notifications on mobile when we are not at home?

    • @securitypartner7418
      @securitypartner7418  3 ปีที่แล้ว +1

      You can add in one mobile only. For the other mobiles, you can log in with the same username and password of the first mobile you added

    • @vickynagpal7981
      @vickynagpal7981 3 ปีที่แล้ว

      @@securitypartner7418 thanks

  • @danimarom2027
    @danimarom2027 4 หลายเดือนก่อน

    What could be the problem, when something rings everything is fine, but the video of the event that something arrived is displayed but when you want to watch the event you cannot see the event

  • @humoody
    @humoody 9 หลายเดือนก่อน

    can i have an intercom communication between the indoor unit and the hik connect app? so if i call locally i can also call the hik connect app?

  • @jpmo1974
    @jpmo1974 2 ปีที่แล้ว +1

    Thanks, My only problem, is that it only shows up calling in HIK Connect when the application is open.
    If application is closed, notification that someone rang the doorbell appears later.

    • @Ghondom
      @Ghondom ปีที่แล้ว

      Allow notifications?

    • @danielherciu7761
      @danielherciu7761 ปีที่แล้ว

      Did you solved that problem? I have the same issue?

  • @faresist6510
    @faresist6510 ปีที่แล้ว

    my intercom is unable to store the pictures, could you help with this, since I tried to replace the memory card but nothing changed?

  • @emadmajeeds111
    @emadmajeeds111 2 หลายเดือนก่อน

    I am able to do two way call on when my mobile is connected to wifi however if im on mobile data the same call doesn't connect?

    • @securitypartner7418
      @securitypartner7418  2 หลายเดือนก่อน

      create account in Hik-Connect app and add the device inside the account. Adding without creating account will work locally only

  • @cristinariscuta8684
    @cristinariscuta8684 2 ปีที่แล้ว +2

    Hey, when i am in the app and somebody call from outside the phone rings. But when the phone is locked no notification appears, it does not appear when someone from outside calls. How can i fix this? i have iphone 12

    • @securitypartner7418
      @securitypartner7418  2 ปีที่แล้ว +1

      First update app to the latest version.
      Then Allow all permissions from the phone.
      Allow notification for the app.
      If still not working after these steps,
      You can upgrade the device firmware version to the latest.

    • @johnsavoria8902
      @johnsavoria8902 ปีที่แล้ว

      @securitypartner7418 Hi there, my door station is connected via CAT6 with PoE. I can’t activate wifi? Any thoughts

  • @haideryjumaa
    @haideryjumaa ปีที่แล้ว

    Hi can i make a video call from the hic-connect app to the monitor?

  • @mohammedal-sinan6926
    @mohammedal-sinan6926 ปีที่แล้ว

    Thank you for the video, but one i receive a call on my mobile on hik-connect app, and answer it, they cant hear me! Not sure why.

    • @securitypartner7418
      @securitypartner7418  ปีที่แล้ว +1

      from phone settings allow mic for hik-connect app

    • @mohammedal-sinan6926
      @mohammedal-sinan6926 ปีที่แล้ว

      @@securitypartner7418 it is already permitted. But not working yet!

  • @dh6591
    @dh6591 2 ปีที่แล้ว

    Thanks!, I already managed to connect it. How do I call from the Hik Connect application to the LCD screen? That is, I want to call from the application to the screen, can it be done?. This would facilitate communication if the person with the mobile phone is outside the house towards the members inside the house.

  • @manshadkollamify
    @manshadkollamify 7 หลายเดือนก่อน

    in hikconnect application i cant unlock the door

  • @inversionesseguryplusc.a.771
    @inversionesseguryplusc.a.771 3 ปีที่แล้ว

    Hi. Is possible to set only smartphone mobile without have Indoor Station at home?

    • @securitypartner7418
      @securitypartner7418  3 ปีที่แล้ว

      Yes. Possible with Latest model. Model Number ending with (B) supports direct calling. When Purchasing, check the model number.
      beow models supports
      ds-kv6113-pe1(b)
      ds-kv8113-wme1(b)

  • @user-fz9ih5me1n
    @user-fz9ih5me1n 2 ปีที่แล้ว

    Why when my headphone rang it says failed to connect?

  • @arh9745
    @arh9745 หลายเดือนก่อน

    mine doesn’t ring my phone any help please

    • @securitypartner7418
      @securitypartner7418  หลายเดือนก่อน

      give full permission to the app in phone settings.

  • @samigrairi7377
    @samigrairi7377 2 ปีที่แล้ว

    Hi i will make configuration for thé intercom but his not connect hé give me message not connected Can u help me please

    • @securitypartner7418
      @securitypartner7418  2 ปีที่แล้ว

      Upgrade the firmware to the latest version and try. after the firmware upgrade, don't forget to restore.

  • @alhassani222
    @alhassani222 3 ปีที่แล้ว +1

    If the luck not open from app how to fix ??

    • @securitypartner7418
      @securitypartner7418  3 ปีที่แล้ว +1

      Try to use the Latest version Hik-Connect App and Also Upgrade the Firmware of the devices to the latest version.

    • @alhassani222
      @alhassani222 3 ปีที่แล้ว

      @@securitypartner7418 thanks

  • @saheedk90
    @saheedk90 2 ปีที่แล้ว

    When the QR code is scanned, the verification code is asked. Where can I get it?

    • @Travel8k-u60
      @Travel8k-u60 2 ปีที่แล้ว

      th-cam.com/video/1UL05YEmKBU/w-d-xo.html

  • @saheedk90
    @saheedk90 2 ปีที่แล้ว +1

    Show one comment: Verification on the device label

    • @securitypartner7418
      @securitypartner7418  2 ปีที่แล้ว +1

      You will get it from the Hik-Connect Service menu. You can upgrade the Firmware to, the latest version. In some versions, it is hidden.
      Also, You can get Verification code from ivms4200.
      Add the screen in ivms 4200, goto remote configuration, Hik Connect settings.

    • @ossmbc
      @ossmbc ปีที่แล้ว

      You add verification code yourself before scanning on the screen itself, you can tap in your own code then use it on the app when asked

  • @primeoptics
    @primeoptics ปีที่แล้ว

    Whats the model no

  • @naguib001
    @naguib001 2 ปีที่แล้ว

    hé thank you for this vidéo it was very instructive , i have ds-kh6320-wte1 when some one call i receive the notification on my phone but if i want see who called me in the notifications i have loading pictures failed
    can you help me please

    • @securitypartner7418
      @securitypartner7418  2 ปีที่แล้ว

      You can upgrade the firmware to the latest version and try.

  • @batnarannaa236
    @batnarannaa236 3 ปีที่แล้ว

    Please tell me how unlock the password when i don't know the latest password

    • @securitypartner7418
      @securitypartner7418  3 ปีที่แล้ว

      For the device activation password, export the XML file from SADP tool and send to Hikvision Support team. For Hik connect password, you can reset through Mobile number or email id you have registered