RuneScape False Bans - A Deep Dive Investigation

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  • เผยแพร่เมื่อ 26 พ.ย. 2024

ความคิดเห็น • 893

  • @Dylan_North
    @Dylan_North 10 หลายเดือนก่อน +557

    "Im not a bot, I'm just autistic."
    A RuneScape story as old as time.

    • @Repetoire
      @Repetoire 10 หลายเดือนก่อน +6

      Huh, almost like if an ignorant person designs a system, that system retains its creators flaws.

    • @I_enjoy_some_things
      @I_enjoy_some_things 10 หลายเดือนก่อน

      @Repertoire, stop bottling dumbass

    • @Last_Brew
      @Last_Brew 9 หลายเดือนก่อน +5

      @@Repetoiretrying not be mean 😢 but it’s ok I pp poorly.. omfg I was cleaning my house with phone in my pocket while listening and auto correct typed all of that hahaha. Figured I’d share.

    • @jamescopeland6802
      @jamescopeland6802 9 หลายเดือนก่อน +3

      @@Last_Brew I am autistic and i haven't been banned for being a bot or any other reason for the whole time i played. Sus. aspergers autism

    • @ysb_og
      @ysb_og 9 หลายเดือนก่อน

      time stamp for this ?

  • @alcoholenthusiast
    @alcoholenthusiast 10 หลายเดือนก่อน +287

    This has been the most informative and at the same time, least informative video on false bans. Thank you Hannah.

  • @warfin1379
    @warfin1379 10 หลายเดือนก่อน +334

    hanannie is the only youtuber to ask a question, spend 45minutes explaining, then say idfk the answer. pure comedy gold.

    • @RsChrisG
      @RsChrisG 10 หลายเดือนก่อน +7

      It's like those alien shows on the history channel. It always starts with "DID WE FIND PROOF ETS EXIST?!"
      ENDS WITH "WILL WE EVER KNOW THE TRUTH"
      lol

    • @fadew55
      @fadew55 10 หลายเดือนก่อน +1

      @@RsChrisG sorry man we're all rs nerds going into conspiracies about false bans. We don't have time for alien conspiracies

    • @Repetoire
      @Repetoire 10 หลายเดือนก่อน

      theres no conspiracy. Jagex just 7 months ago unbanned hundreds of falsely banned players. The next ban wave it happened again. It's simply a pattern at this point.@@fadew55

    • @RsChrisG
      @RsChrisG 10 หลายเดือนก่อน

      Nah i'm saying this video was similair to a show on the history channel, it's starts off like they have some full on proof of aliens and then it ends with the narrator saying "will we ever find them?! who knows" lol@@fadew55

    • @AG1OOI
      @AG1OOI 9 หลายเดือนก่อน +1

      An idiot?

  • @penguiiiiiiiiiin
    @penguiiiiiiiiiin 10 หลายเดือนก่อน +444

    "I'm not botting, I'm just autistic" 😭

    • @saviolbnful
      @saviolbnful 10 หลายเดือนก่อน +43

      star miner is such a gem (pun intended)

    • @penguiiiiiiiiiin
      @penguiiiiiiiiiin 10 หลายเดือนก่อน +10

      @@saviolbnful we love them

    • @jordanclarxon6246
      @jordanclarxon6246 10 หลายเดือนก่อน

      she's awesome@@saviolbnful

    • @Goregreet
      @Goregreet 10 หลายเดือนก่อน +1

      Same tbh

  • @jamescallaghan9911
    @jamescallaghan9911 10 หลายเดือนก่อน +360

    I can't believe Hannah is working for the Feds

    • @gigamookadaboss1882
      @gigamookadaboss1882 10 หลายเดือนก่อน +5

      SirPugger music cues in the background. 🤣

    • @stock12v
      @stock12v 10 หลายเดือนก่อน

      Someone’s gotta do the dirty work. She’s the girl that finds out her bffs bf broke up with her over text, and decided to fbi deep dive.

    • @irishkelly2062
      @irishkelly2062 10 หลายเดือนก่อน +3

      Glowannie

  • @UnhingedNW
    @UnhingedNW 10 หลายเดือนก่อน +83

    My strategy is never logging in. They havent gotten me yet.

    • @UnhingedNW
      @UnhingedNW 10 หลายเดือนก่อน +15

      16:00 oh fuck

    • @audreysavard3248
      @audreysavard3248 9 หลายเดือนก่อน +2

      I never log for one year.
      In that time, someone steal my account and get me ban. I wasn't happy when I came baxk playing.

    • @donnazeidler2218
      @donnazeidler2218 9 หลายเดือนก่อน +1

      Schroedinger's bot. It is both banned and not banned.

    • @thepiperpie
      @thepiperpie 9 หลายเดือนก่อน

      i tried that, someone stole my account after a couple years, got an email saying i was banned, appealed it, got it back in 3 days, put an authenticator on, and went back to not playing... only ban i ever got... (i do play in 3-6 month spats about every 5 years, but i hadn't logged in for like 6 years at that particular point)

    • @Celticshade
      @Celticshade 9 หลายเดือนก่อน

      it works until it doesnt, but you will never know when it stops working. so i call that a perfect strategy.

  • @TangibleGoods
    @TangibleGoods 10 หลายเดือนก่อน +84

    Hannanie, with the help of Mod Matt K, gave bot creators the information they need to create the perfect undetectable bot. The Hannabot

  • @KriibusRS
    @KriibusRS 10 หลายเดือนก่อน +51

    I think the best solution is if every single runescape player that has ever existed becomes a large content creator, that way we all have customer support... IT'S BULLET PROOF

    • @Michael_Dominic
      @Michael_Dominic 10 หลายเดือนก่อน +1

      ty kribus very based

  • @bigtrolly
    @bigtrolly 10 หลายเดือนก่อน +17

    Funny how Jagex apparently did the exact opposite of every other developer. Started with banning players after swearing three times, and now just tolerating the most vile sentences a human being can utter while telling players to just suck it up. Yet nowadays people get banned for using words that contain letters that together form a misspelled version of a 'naughty word' like kumquat. Or like not being able to name a custom class 'Assault' in COD because of the first three letters. Sometimes it makes it even worse, like the guy whose username was partly censored... Poor Nasser.

    • @DanielHatchman
      @DanielHatchman 10 หลายเดือนก่อน +1

      Hahshah true! 😂 I'm so glad! I remember that back in the day they sent these crazy messages like 'don't swear again or you will be banned' and I'm just reading it like... you sensored it out. The message didn't even go to the game... why would you ban someone for that!?

    • @bigtrolly
      @bigtrolly 10 หลายเดือนก่อน +4

      @@DanielHatchman I vividly remember being 9 years old and annoyed that the Dutch word for cook (kok) was censored for some reason.. Do people really spell a stiff one as 'kok'? :|

    • @CowboyQuan
      @CowboyQuan 10 หลายเดือนก่อน +1

      Ur correct I said illegal ways and woke up perm banned lol

    • @DanielHatchman
      @DanielHatchman 10 หลายเดือนก่อน

      @@CowboyQuan wow Jagex were so soft back in the day. They must have been looking to get talks about on US mainstream TV or something hahaha

  • @Holothewolfx
    @Holothewolfx 10 หลายเดือนก่อน +15

    Also im not so sure how much reports count or maybe things are different in RS3 but during Fresh Start Worlds I made 4 alt account that all power leveled with the FSW boosted xp rates to get them all set up as afk accounts. I dress them all the same and gave them all the same name with 1 digit difference and the sheer amount of people who automatically assume im botting and insta report me is insane! My accounts much have been reported hundreds of times and luckily ive never caught a false ban. Ive been watching my screen when some people talk about "hey look at those obvious bots all stacked up over there, make sure to report em" to which I normally respond "Your moms a bot" and that makes me feel something in life.

  • @Hootskins
    @Hootskins 10 หลายเดือนก่อน +13

    Happened to me 4 years ago on an account nearly full-maxed on RS3 with several max cash stacks from a decade of no-life play. Got hit for a false macro ban. I asked for literally any shred of evidence against me and I was promptly told their system doesn't make mistakes, as it is very sophisticated. Since I was a naughty-mouthed boy at the ripe age of 16, I got hit with that 3-month big boy ban for this being an additional offense to ones sitting for years. In response, I stopped playing for 4 years up until a new co-worker mentioned the game. Probably one of the best things that ever happened to me.
    Years before the macro offense, I had used auto-clicker for alching and auto-type before GE because I felt like I was developing arthritis before having a driver's license. I hadn't used anything like this for upwards of 2-3 years at the time. Never got hit for those at all? 🤔
    Well, all my offenses seem to be wiped from my account since that time, so let's try again. If it happens again, I'm out. Like 10K hours in the game is a lot of time to have to deal with being banned as an adult trying to relax and enjoy my free time. And I could give a **** if your system is sophisticated at that point.
    I've enjoyed the game for many years and hope to for several more, but it isn't worth getting sat in a naughty corner for months while I watch the same dude with 100s of hacked accounts trying to scam people at GE, "Selling bank 350M" over and over and over all day. Would be pretty cool to address those people who are destroying the economy of both versions of the game before hitting people for fishing 14hours in a row while watching movies with friends on Discord lmao.

    • @nameunavailable-gp3ot
      @nameunavailable-gp3ot 9 หลายเดือนก่อน +2

      So u were false banned for ... autoclicking ? U no it isn't always instant bans bro

    • @biggiesmalls7939
      @biggiesmalls7939 7 หลายเดือนก่อน +1

      Claims to have gotten falsely macro banned, then proceeds to admit to using macros. You're dull upstairs.

  • @Siobhansama
    @Siobhansama 10 หลายเดือนก่อน +18

    10:00 Jagex did try locking botters in cages and having people throw tomatoes at them, it was called Botany Bay

    • @CKing724
      @CKing724 9 หลายเดือนก่อน

      Yeah I remember that release, it was hilarious and short lived if I remember right. Still in rs3 maybe? Idk 🤔

    • @canyounotsee
      @canyounotsee 9 หลายเดือนก่อน +1

      bro this is the entire reason disc of returning exists. Botany bay is some late rs3 crap but in RSC you'd just log into the void and players could speak to a dwarf or something to come see you and chat lol. then you'd use the disc of returning to exit the void.

  • @worldofcubing8242
    @worldofcubing8242 10 หลายเดือนก่อน +64

    Totally normal video here, no federal operations whatsoever

  • @messiah_osrs
    @messiah_osrs 10 หลายเดือนก่อน +44

    Thank you for getting my story out there Hannah

    • @HolyBedSheets
      @HolyBedSheets 10 หลายเดือนก่อน

      My voidwaker is gone😢

    • @Ivlodded
      @Ivlodded 9 หลายเดือนก่อน

      Great to see you messiah :) im chillig hier from twitter
      oh and im still banned

    • @runopologist
      @runopologist 9 หลายเดือนก่อน

      Gl getting unbanned! Miss you in lms bro :'( (my rsn is Nice Rng Lol)

  • @Plebosaurus
    @Plebosaurus 10 หลายเดือนก่อน +28

    My account was falsely banned until recently, after somebody had hijacked it. The person didn't do any damage on the account, in fact quite the opposite - and was a Revenant farm bot. Made me a decent amount of GP lol. After appealing the ban and explaining my end, Jagex denied my appeal. I then submitted another ticket under an entirely different issue since you can't appeal a ban more then once, explaining that I'd been falsely banned, and my account was quickly unbanned as it was explained to me that they'd then noticed IP differences in my account from the person who had logged onto it, and understood the situation.
    What frustrated me was the lack of communication, and this being a several month long process of attempting to get the account back after being denied at the first appeal, which shouldn't have happened in the first place.
    Great video! At least my understanding of what happened in my situation is more clear now.

    • @BigGooba
      @BigGooba 10 หลายเดือนก่อน +7

      Jagex seems to have a real narcissism in an inability to admit their shortcomings, obviously because it's a business with shareholders.
      But still, that fucking "oh so we did fuck up but here's your account, no apology, fuck off" is so rude, and that's the BEST outcome you can hope for

    • @hcimhensler843
      @hcimhensler843 10 หลายเดือนก่อน +1

      how did you get further contact with them? ive tried everything

    • @Hottactioncop
      @Hottactioncop 9 หลายเดือนก่อน

      Maybe i should do this, haven't played in like 2 years. Went to log in and banned. They just said no it was a player moderator and refused to work with me

    • @jingiant
      @jingiant 3 หลายเดือนก่อน

      @@BigGooba its also because if you could just request an unban and get it approved theyd just get spammed with requests from bots mostly, most decently sized companies and even stuff like schools are very stingy about people asking for things unless you're super persistent about it, but its usually possible

  • @MinhsToo
    @MinhsToo 10 หลายเดือนก่อน +34

    Thank you for making this! I'm someone that has been in the false bans boat for over half a year now on my UIM with 6k+ hours and the video was quite comforting since I feel like a lot of process of dealing with a false ban is yelling as loud as you can, yet not having your voice heard which feels deeply helpless. The part in the conclusion about being nervous about false bans when playing the game is such a real thing. My personal experience with that is that I just get stressed when playing the game and it boots me to the login screen and I try logging in again only to find out I just disconnected and can log in again perfectly fine.
    I believe an obvious, yet often unstated factor contributing to likelihood of false bans would be previous ban history. My UIM got a false ban after 10 or so days after starting to play on it, but it was a temporary 2 day botting ban and I already had over 100+ hours on it that I didn't want to replay, along with an ongoing membership I didn't want to go to waste. I decided to just suck it up, wait the 2 days and keep playing. About 4 months later I was hit with a permaban, but I was fortunate enough that support system got me in contact with someone and just a few hours later I was unbanned. I continued to put another few thousand hours into the account, getting the account to 2.1k total with some big ticket UIM drops. And then, I got banned again, this time over a year after the previous ones to which I still haven't had any dice getting a Jmod to look into it.
    The reason why I believe I can isolate that factor is because my maxed main and 1.9k duo GIM are entirely untouched by any kind of infraction, despite me doing the exact same or similar things on them such as training methods for thousands of hours. It should be blatantly obvious on Jagex's end that all of my accounts are under my ownership as well. Thus, I would guess a lot of my issues arose from the ban I got about 10 days into the account, despite it being "just" a temporary ban it has caused so much headache and heartache for me down the line. With hindsight, I regret not just sucking it up, losing the rest of the membership on the account and redoing the progress I had made since it was just a hundredish hours compared to the thousands I now stand to never be able to get back. Still, no one should ever be pushed to decide to give up hours of progress and days of membership just because they caught a ban for being a newer account.

    • @TheDanielradio
      @TheDanielradio 10 หลายเดือนก่อน

      I wouldn't expect ban history to affect the account. So I understand that you made the descision you made all that time ago. I hope you get your account back

    • @5oul-Wars
      @5oul-Wars 10 หลายเดือนก่อน

      @@TheDanielradioI think past offences do count towards decisions as I used to share my account with a mate but he logged into a high risk world by accident in the wildy and got tbed almost right away and losing my voidwaker, so he bought the gp to get it back without telling me so I wouldn’t find out which resulted in a rwt temp ban. And just before the last leagues I got a few big drops from duke (currently 1600kc without the ring) so I bought some gear I needed and decided to send the last 9m deathmatching til I lost my set I proceeded to go and win 10 fights before finally losing winning 90m, leagues comes out the next day and I play leagues for a week and get another rwt temp ban. Since then I’ve stayed away from dming but as I’m grinding out duke I’m afraid I’m gonna be getting flagged as a bot next thanks to this video

    • @Maverekt
      @Maverekt 10 หลายเดือนก่อน

      My 15 year rs3 main was banned on osrs somehow and I still haven’t been able to get any help since last June. I understand your feels man.

    • @jiaan100
      @jiaan100 9 หลายเดือนก่อน

      Those damn uim bots

    • @zavoc
      @zavoc 3 หลายเดือนก่อน

      I’m so happy to read your message, but also really sad, because I can relate to how you feel, after the false bans.
      After my alt account I used to mine on, got perm banned for major macroing/botting, which I had not done, and which I will never do, then it kind of traumetised me. It came out of nowhere, and I remember everything from that day, and its 3-4 years ago now, but it still hurts, and i’m scared to play any game now not only Runescape.
      I know I didn’t break any rules, and as my appeal got denied, was I really frustrated and sad. I couldn’t word myself, I couldn’t do anything to prevent it, and I was and still is scared to play the game on my maxed account, or my level 3 skiller or my f2p account. I’m scared to end in the same situation again, where I just can’t do anything to prevent it.
      I live with stress, anxiety, depression, Autism, ADHD, OCD and memory loss, and the false ban I got, have impacted me really bad.
      I can relate to the story about the woman who is autistic - I’m just like that myself, and I do things in my own ways and own patterns. After the false ban, have I been scared to play, and hadn’t played the game for years after the false bans, till here recently under 1 month ago, because my good friend started on the game, and my clan friends says that it will be okay and I shouldn’t be worried, but i’am really worried, and I don’t know why I even continue play the game, because I lost something that was mine, and I can’t do anything to get it back. If that happends to my maxed out account, or other accounts, then it will impact my life even more.
      I have always loved runescape, but the false ban was an eye-opener for me, and I hope they work out some actual customer support, where people actually gets listened to. I literally gets told: “Your ban is valid” - even though it isn’t!?, that should be fuking illegal.
      Actual victims of false bans doesn’t deserve this.
      And for you botters out there: I hate you

  • @btc_rat
    @btc_rat 9 หลายเดือนก่อน +178

    I need help, my account is locked due to unpaid balance because cash app charged back on bonds; I am waiting to hear back via email because the payment window never loads for me to pay off the balance, any advice?

    • @theboss6722
      @theboss6722 9 หลายเดือนก่อน

      Try to get on WiFi or turn off any proxy's you have on. It sometimes won't load for me when I'm buying membership but if I change my ip, that usually works

    • @reaper10142
      @reaper10142 3 หลายเดือนก่อน

      Pay them niggas

  • @Pobert69
    @Pobert69 10 หลายเดือนก่อน +65

    it's so funny seeing this video after Settled got banned in his new series

    • @Gemna157
      @Gemna157 10 หลายเดือนก่อน +17

      No way settled is not a robot no human can tolerate those grinds

    • @Pobert69
      @Pobert69 10 หลายเดือนก่อน +9

      @@Gemna157 you know what, that's not the most outlandish take I've heard. Bro spent months just trying to do dwarf cannon like no way he's a human

    • @Lonit-be
      @Lonit-be 10 หลายเดือนก่อน

      I mean account sharing is against the rules so

    • @Gemna157
      @Gemna157 10 หลายเดือนก่อน +2

      @@Lonit-be hannanie had a public account that had thousands of people log in for like a year lol

    • @seanthebluesheep
      @seanthebluesheep 10 หลายเดือนก่อน +3

      Obviously we have evidence that the accounts were played by a pseudo-human, but on paper I imagine that kind of activity does look suss af.

  • @Purin1023
    @Purin1023 10 หลายเดือนก่อน +13

    The "sleeper account" thing could also be an indicator of someone getting an old, unused account stolen

    • @nightpups5835
      @nightpups5835 10 หลายเดือนก่อน

      yeah, especially if you moved in between

    • @cfcdougiecfc1
      @cfcdougiecfc1 10 หลายเดือนก่อน

      Yeah this happened to me in an extremely old account that I tried to log in to that had an outstanding balance of 400 pound on it.
      It was clear that it had been hacked and fortunately they cleared it almost immediately but I completely understand being suspicious of this particular type of account.

  • @deadlifeguy
    @deadlifeguy 10 หลายเดือนก่อน +19

    Damm that Age og Mythology music just hit me with a nostalgia wave

    • @landon6339
      @landon6339 10 หลายเดือนก่อน

      Same!

  • @Zman7981
    @Zman7981 10 หลายเดือนก่อน +7

    The wii play tanks music at 31:00 caught me so off guard yet it was incredibly nostalgic haha

  • @mpg272727
    @mpg272727 10 หลายเดือนก่อน +115

    Funny how there's all these false bans going around yet every F2P world has hundreds of bots that have got to 99 in multiple skills that just sit around skilling 24/7 and never get banned

    • @scrapyardrogue490
      @scrapyardrogue490 10 หลายเดือนก่อน

      Bank all

    • @Dratini266
      @Dratini266 10 หลายเดือนก่อน +4

      That’s me, please don’t ban me! I’m not botting, I’m just going through some stuff and don’t often log out 🥲

    • @-ZH
      @-ZH 10 หลายเดือนก่อน +4

      But how do we distinguish the bots doing that and the 0.000001% of the players that are actually doing it?

    • @DanielHatchman
      @DanielHatchman 10 หลายเดือนก่อน +1

      ​@@Dratini266sounds like something a better would say. SmH

    • @DanielHatchman
      @DanielHatchman 10 หลายเดือนก่อน

      ​@@Dratini266😉

  • @swimone26
    @swimone26 10 หลายเดือนก่อน +8

    I tried making an alt for the first time last month and was banned after 8 hours of playtime. Fine enough, I can eat losing a full waking day, I can eat losing the money I paid to give it membership for 8 hours. But what that takes away is all of my confidence to play my main. It's like shit, if I can be banned for doing nothing wrong, what's stopping my main account that I've been playing daily for 2 years from getting banned too? If these two accounts are functionally the same, being played on the same computer by the same person, then there's absolutely no safe way in hell for me to even THINK about logging into my main account that I love and have worked so hard on. And that fucking sucks!
    I mean I still do anyway, because come on, look at us. But it severely impacts how I play. I don't buckle down for long grinds. I don't do repetitive tasks anymore. It's just this constant anxiety and malaise where I'm worrying that one wrong step will put me down the same hidden trapdoor my gimmick alt fell down and I'll lose everything. I wish I could go back to before I made that alt so I could at least do the grinds I enjoy without worrying. Thank you for making this video, it's so exhausting when all the air in the room is taken up by players who are just waiting for a JMod Smackdown and won't hear you out or give you the time of day when you just want to play your favorite video game again.

    • @Maverekt
      @Maverekt 10 หลายเดือนก่อน +2

      Nothing is. I lost my 15 year main that I only played on rs3 for an osrs ban. It may never happen, but it always has a chance.

    • @jokuihmehyyppa
      @jokuihmehyyppa 9 หลายเดือนก่อน

      ​@@Maverekt If you never played osrs on that acc yet it got banned over there you should do your damnest to get in touch with jagex. Obviously someone got into your account aand botted in osrs. How ppl get to these accounts, idk, lost one of my abandoned accounts that someone had gotten access to through means I will never find out, but I actually got the account back because they have the IP records.

    • @LaidbackLukee
      @LaidbackLukee 9 หลายเดือนก่อน

      exact situation with me. banned after 4 hours following oziris' guide on hcim. now dont wanna touch my main iron with 4b bank cause mod twisted is gonna ban me just to be another number for her/him on twitter

    • @mattdrifts
      @mattdrifts หลายเดือนก่อน

      It's not common on accounts with alot of playtime

  • @SorasShadow1
    @SorasShadow1 10 หลายเดือนก่อน +5

    I'm reminded of FFXIV's housing system, basically each plot is a physical spot in the map which means it's heavily limited. They'll add new wards every year or so but it's never, ever enough. So there's a system where if you don't enter your house (or a Free Company member doesn't enter the FC house) for 45 days it gets demolished and put up for auction.
    Every big patch where there's 24hr maintenance there's a few posts that blow up from someone claiming they were definitely in their house before the patch and it was gone when they logged in, cue rampant misinformation and fearmongering, and no small amount of internet fighting. And every single time it's not true. The OP of the post is either trolling, misremembering when they entered the house, or just lying.
    Basically, a slightly obtuse system in which it's entirely the player's word against the server/GM that leads to a ton of false information and drama.
    Absolutely not nearly as bad as a false ban, (though ffxiv housing is almost as hard to regain!) but most of the false ban stories that come up in FFXIV are actually proven to be botting somehow. Especially doing player market manipulation or RMT.
    Personal favorite was the time some people who'd joined a mercenary run /watched the client RMT for their payment/ a few months back.

  • @shiroxyfy4250
    @shiroxyfy4250 10 หลายเดือนก่อน +12

    My account was banned over a year ago and I haven't played since. False bans are a serious issue and should be dealt with better. I love runescape but I cannot bring myself to pour 1000s of hours in to another account just for it to potentially be banned without recourse.

    • @Ventorath
      @Ventorath 10 หลายเดือนก่อน +8

      Even if false bans weren't such a known issue, their total lack of customer support for ANYTHING is a massive red flag against putting too much time into Runescape tbh.

    • @Repetoire
      @Repetoire 10 หลายเดือนก่อน +1

      ive only lost an alt but im terrified to play my main

    • @educhoba4200
      @educhoba4200 5 หลายเดือนก่อน +2

      same boat here, my main was false perma banned last year and cant appeal. Rip 1900 total lvl and countless grinding hours. At least i got the chance to get couple of 99s

    • @thelegacyofgaming2928
      @thelegacyofgaming2928 4 หลายเดือนก่อน +3

      I quit the game for the same reason. This game is going to die very soon because nobody wants to play thousands of hours to get deleted.

    • @Dylan-qb8br
      @Dylan-qb8br 4 หลายเดือนก่อน

      Just happened to me 2 hours ago. I'm done with this game.

  • @rathgames
    @rathgames 10 หลายเดือนก่อน +7

    Botting is just such a weird thing to understand, I can see why it's so complex to find bots compared to real folks with the hundreds of thousands of accounts made.
    The graph shown for bot activity was amazing to look at. Thank you for the fun and hard work hannah :^)

  • @zavoc
    @zavoc 3 หลายเดือนก่อน +3

    After my alt account I used to mine on, got perm banned for major macroing/botting, which I had not done, and which I will never do, then it kind of traumetised me. It came out of nowhere, and I remember everything from that day, and its 3-4 years ago now, but it still hurts, and i’m scared to play any game now not only Runescape.
    I know I didn’t break any rules, and as my appeal got denied, was I really frustrated and sad. I couldn’t word myself, I couldn’t do anything to prevent it, and I was and still is scared to play the game on my maxed account, or my level 3 skiller or my f2p account. I’m scared to end in the same situation again, where I just can’t do anything to prevent it.
    I live with stress, anxiety, depression, Autism, ADHD, OCD and memory loss, and the false ban I got, have impacted me really bad.
    I can relate to the story about the woman who is autistic - I’m just like that myself, and I do things in my own ways and own patterns. After the false ban, have I been scared to play, and hadn’t played the game for years after the false bans, till here recently under 1 month ago, because my good friend started on the game, and my clan friends says that it will be okay and I shouldn’t be worried, but i’am really worried, and I don’t know why I even continue play the game, because I lost something that was mine, and I can’t do anything to get it back. If that happends to my maxed out account, or other accounts, then it will impact my life even more.
    I have always loved runescape, but the false ban was an eye-opener for me, and I hope they work out some actual customer support, where people actually gets listened to. I literally gets told: “Your ban is valid” - even though it isn’t!?, that should be fuking illegal.
    Actual victims of false bans doesn’t deserve this.
    And for you botters out there: I hate you

    • @Jeffthegreat-1
      @Jeffthegreat-1 3 หลายเดือนก่อน

      Similar to what happened to me, but i got unbanned from Kdtechz_

    • @Jeffthegreat-1
      @Jeffthegreat-1 3 หลายเดือนก่อน

      Kdtechz_ got me unbanned a few days ago..

    • @Jeffthegreat-1
      @Jeffthegreat-1 3 หลายเดือนก่อน

      On instagramx.

  • @stinkyfish96
    @stinkyfish96 9 หลายเดือนก่อน +6

    I got a 2 day ban for logging into the mobile app on my 2k total main as well as my nearly maxed 1 def pure. I didn’t realize the correlation until 5 months later when I logged into the mobile app on my pure, and woke up the next day to a permanent ban.
    THANK GOD I didn’t log into my main that day, but tears were shed regardless. That ultimately led me to quit playing the game completely in fear of losing my account that i’ve put 10 years into.
    Tried to appeal both times and it was instantly denied.
    So yeah lost 3 months play time for logging into the mobile app :(

    • @marshallwyrick4365
      @marshallwyrick4365 9 หลายเดือนก่อน +1

      Feel for you bud. I was falsely banned too with an instant rejection of my appeal. :/

    • @thelegacyofgaming2928
      @thelegacyofgaming2928 4 หลายเดือนก่อน +4

      Same reason why I quit. The dev team doesn't respect the players enough to get rid of the auto ban bot that is ruining accounts

  • @SullyDude
    @SullyDude 9 หลายเดือนก่อน +5

    this video inspired me to try out multiaccounting on 3 f2p accounts at the same time, all i did was some quests, a bit of smithing, had some of the most fun i have had in osrs in a long time, and then all 3 got false banned for "macroing" after a single day, and then promptly had all 3 appeals rejected after 2 days with 0 further information. how the hell does this even happen in any competent system. it especially sucks since i really want to try multiaccounting again since it was really fun but i dont want to deal with more false bans either, so my choice is either have fun muiltiaccounting and get false banned after a day, or high alch for another million years on my main to do something fun again

    • @biggiesmalls7939
      @biggiesmalls7939 7 หลายเดือนก่อน

      Why tf do you need to high alch for to have fun.............? That's the literal most boring way to train mage.

  • @Happynotic
    @Happynotic 10 หลายเดือนก่อน +12

    Hanannie "Hanannie" Hanannie, or as she's otherwise known Hanannie, yet again uploads a beautiful video that I'm going to print out frame-by-frame and keep as a book for my children to read

    • @HeroesFail
      @HeroesFail 9 หลายเดือนก่อน

      You think that sounds like a woman?

    • @Happynotic
      @Happynotic 9 หลายเดือนก่อน

      @@HeroesFail I think **you** sound like a woman when I'm two fingers deep hitting your Good Boy button. Shut up, bitch.

  • @jamescobblepot4744
    @jamescobblepot4744 6 หลายเดือนก่อน +3

    I got 2 false bans. Never botted or had any infractions aside from the false bans. got my main back after the 3 year window and don't have the will to play it since to me, another false ban is an absolute certainty down the road. I'll tell you right now, if I come back to this game I'm going to bot the absolute shit out of it with no fucks to give. If I'm going to have to do the time irrespective of how I'm playing, I may as well benefit from the crime that i will be punished from whether or not I even do it.
    The overall experience makes me sympathize with botters because they're the smart ones not wasting and gambling their time on a bot detection system from 20 years ago with no support of any kind at all.

  • @sarahfahey521
    @sarahfahey521 10 หลายเดือนก่อน +8

    This was a really nice video, thanks for taking the time to make it. It is unfortunate that there really is no answer, and we can't exactly just let botting ruin the economy even more than it already has without that ruining large parts of the game. A very difficult problem to solve to the satisfaction of both the company and the players, while to the dissatisfaction of the botters.

  • @Lee-ud7sc
    @Lee-ud7sc 10 หลายเดือนก่อน +12

    Hanannie, ace journalist, is on the case. I need my whiskey and a cigar, stat.

  • @rolerroleris533
    @rolerroleris533 10 หลายเดือนก่อน +15

    The helplessness in these kinds of situations is what makes me unable to get invested in any online games anymore. Just the fact that something you have payed for and spent hundreds or even thousands of hours on, can be taken away at any point through no fault of your own, is just devastating. And most of the time, there is nothing you can do other than cry, whine and hope for mercy.

    • @tonic316
      @tonic316 9 หลายเดือนก่อน +1

      What a weird irrational take lmao you have. I have played 20 thousand hours plus on different online games and the only times I've ever been banned were because I broke the rules. It's not hard to not get your account taken away. Yes there are unlucky people who do nothing and their account is gone. But that logic is like "if I go outside I'll die so it isn't worth it to go outside". And arguably you have a higher chance of dying going outside versus getting a false ban in a video game lmao.

    • @Irowned
      @Irowned 9 หลายเดือนก่อน +2

      @@tonic316 Jesus... You are basically this emoji: 🤓

    • @Sassy_Witch
      @Sassy_Witch 9 หลายเดือนก่อน

      Yeah it basically killed my drive to play

  • @wurmYT
    @wurmYT 9 หลายเดือนก่อน +3

    I just want to add my experience with my false ban. I made an account to do rune crafting only. I made the account on my phone, said hello to steven bot, ran to barb village, grabbed salmon and trout off the ground, did stronghold of security then rune mysteries and went to sleep. The next morning I logged into the account while taking a morning shit and found out I was banned for macroing major. I explained all of this to Jagex and they denied my appeal. I am not making this to complain. I didn't even get a level in any skill, it was like 20 minutes of time, but it's still kinda ridiculous that I was banned so quick.

  • @TreesPlease42
    @TreesPlease42 10 หลายเดือนก่อน +3

    Insightful look at how difficult it is to maintain security at scale! You will have false positives, metrics will be gamed, and as you improve your security the opposition will improve their strategy.
    IMO the best method is to silently jail bad actors -- let them click and type, but filter their inputs, limit their actions. This makes it easier to unjail false positives and limits the speed with which bad actors can learn.

  • @beegilly
    @beegilly 10 หลายเดือนก่อน +7

    A good friend in my clan caught a false perm ban just over a week ago. He was deathmatching and won a big chunk of gp but got banned for RWT without option to appeal. Presumably the person he fought had some RWT history or something to get him flagged for it. Really sucks

    • @saulens58
      @saulens58 5 หลายเดือนก่อน

      any update on the situation?

    • @beegilly
      @beegilly 5 หลายเดือนก่อน

      @@saulens58 he started a new account after a month of failed attempts to explain the situation to mods

    • @saulens58
      @saulens58 5 หลายเดือนก่อน

      @@beegilly do you know if he actually got attention from an anti-cheat team? I am learning those are the only ones who can actually help while others can just pass the info to them

  • @0xmoo
    @0xmoo 10 หลายเดือนก่อน +6

    Thought i'd share my story for a second before watching this vid
    I got my first ever 2 day ban on the 8th doing cg and got kicked out mid kill. I never believed false bans were really a thing but the topic seems to be getting louder and louder now. I haven't used any 3rd party software or macro etc. I just use runelite like everyone else. The first theory on reports is the only one I can think of. If I wear nothing and sit in the gauntlet lobby sometimes I come back (I have 20 min logout timer) and someone in chat has asked am I bot, they see me not reply and they then say 'reported' or smth along the lines. This has happened a couple of times that I know of. This is the only thing I can think of that maybe might have false flagged me so what i've started doing is wearing gear and I never afk in gauntlet lobby anymore I just log out or sit at prif bank lmao (better safe than sorry). Most ppl don't believe false bans exist still and I still wouldn't if I didn't get a 2 day ban. (except for the tiny tiny minority because everything automated inevitably won't be foolproof). I'm also convinced the appeal system is absolute bs and is fully automated. I waited 2 days and got some very generic response, they must get 1000s a day from real bots.

  • @richiewitkowski7142
    @richiewitkowski7142 9 หลายเดือนก่อน +3

    I was accused of botting on my main account and when I tried to appeal it, they just said "Nahhh we know you were botting and we wont tell you why.
    I did not bot at all an now my level that was almost 100 lvl combat is just gone and ever since then I just cant get back into the game. Some people have no problem restarting another account and thats great for some people but man dude it took me forever to get to that level and not just my combat everything else.
    Completely unrelated game but if you and a few friends report one person unlawfully on Call Of Duty they will put your account "under review" and itll take 2 weeks before they say if you are banned or not. The problem is you are temporary banned in that period. You sit in limbo and you just sit there never finding a match.
    People on Call Of Duty get so salty about dying they will report anyone for anything. I know Runescape is different but there are still toxic people out there so idk how Jagex report system is just something to think about

  • @edwardbeal826
    @edwardbeal826 10 หลายเดือนก่อน +5

    I used to have the name "Colossal Gay", but it got force name changed. I want to know how that happened, and I'm sad that I can never get the name back. Great video Hannah

  • @TylerBells
    @TylerBells 7 หลายเดือนก่อน +4

    My wife and I just started playing OSRS again a few weeks ago. Fresh accounts. We get a limited free time together, having 17 month old twins.
    We are really enjoying the game again, and you cannot make this up... we were literally going to buy memberships last night to find out my account has been banned for botting. No real explanation or anything. I have never botted in my life, past or present. It is really disheartening. We just got out of the 20 hour trade threshold and were gonna buy memberships. I sent in an appeal immediately, anyone know what the chances are that they actually overturn the ban?

  • @BurntNPC
    @BurntNPC 10 หลายเดือนก่อน +4

    ngl, this bs of not having CS after a false ban is the reason i quit - but this does give me some insight into WHY i may have been banned.
    Have an ironman, nearly maxed - wanted to make a pure on the side.
    Had the pure about 2 weeks, constantly skilling (smithing, fletching, alching, crafting) in edge/varrock before i got the ban...Tried to appeal and it was "confirmed by Jmod team". Was also transferring money to it from my de-membered main.
    1. money transfer (like 20mil at most im broke lmfao)
    2. weird login times (id forget i was playing the pure on the side while doing uzlrah on iron lol)
    3. new account
    4. "bot like" - doing bank standing shit in varrock west bank i guess
    Hearing someone say in the video "You banned one of my accounts and not the other? Im botting on one and not the other? seirously jagex?" Really validated my feelings - and also why i dont play rs anymore.
    Banning my stupid little side project is one thing...but if at any point my Ironman with 2k+ total can just be gone in a heartbeat, no appeal, no communication, just "We're right and we won't discuss it at all" leaves me in a constant state of fear to play the game on my ironman (or at all) and jagex is a shit company and im done...This is the first runescape video ive actually watched since maybe October...Runescape been my love since 2005...not anymore - and its because of this issue.
    Thanks for the video, Hannah. Missed you

  • @dylbinator
    @dylbinator 9 หลายเดือนก่อน +3

    This is a bit off-topic. But I had the name 'Prawn Hub' many years ago. I was doing some pest control and when I world-hopped, my name was removed. I assumed It was removed for being reported too many times at pest control, even though it wasn't that inflammatory in my eyes. However, about a week later I looked the name up on the hiscores and it was there, taken by someone else. I've always wondered, did they have something to do with my name removal, how could they have known that name would be free at that time? And why was it available to be taken if it was deemed 'innapropriate', shouldn't it then have been in a register of non-usable names? After seeing this and hearing that mass reporting does nothing, I am even more baffled.

  • @RunescapeGod
    @RunescapeGod 10 หลายเดือนก่อน +2

    Great investigation Hanniezilla! Looking forward to the 10 million gp studio tour!

  • @BioMasterZap
    @BioMasterZap 10 หลายเดือนก่อน +4

    I figured a lot of the false bans were caused by tweaking detection parameters. Supposedly, they do double check and bans are manual and not automated. So, my guess is they have a detection program or such that will tell an anti-cheat staff that these 1000 players or such are 99% likely to be bots because of these reasons, so after looking over (likely skimming) the proof, they hit the "ban all" button if it seems like bots or an ignore button if it seems off. Then a week or so later, a dif anti-cheat staff looks over the ban report again and if it seems incorrect, they quash it.
    If that is how it works, then a lot of false bans should be corrected regardless of what players do. But during that week, they will be posting appeals on social and such, so when if it does get quashed during that second review, it may seem like it only got fixed because posting on social media when it may not have been a factor at all. But that is assuming that there actually is a second review and that the second review catches any errors in the first one.

  • @flake8382
    @flake8382 10 หลายเดือนก่อน +2

    I've got a good reply to the "cost effectiveness" argument in hiring more staff:
    The community is currently not happy with the current levels of support. It would be an expense in HR, sure, but you can attribute a lot of that to purchasing goodwill from the playerbase.
    Say the cost per hour is 100 Units? And you'd rather pay 70 Units, or 60?
    Is purchasing good, strong, player goodwill for the measly cost of 30 or 40 units per worker a better justification?
    Just because the world keeps turning doesn't mean we are happy with this situation, so please change it and you can make us much happier.

  • @tyleri7296
    @tyleri7296 6 หลายเดือนก่อน +4

    I had an account hacked and banned while I took a break, returned a few years later to see it perm banned for major macroing. My thoughts were once a real person reviews and sees I was hijacked, they would return it. I figured like the discussion points in the video, player behavior, IP logs, hacker likely sold/traded my shit off, name change etc would not match my 15 year play style. I was told that the ban was correctly applied but they were going to unban me because enough time has passed where they thought I had learned my lesson. I got my account back but I did not feel great about it. Very copy and paste response from a 15 second review.

  • @zundeesteed
    @zundeesteed 10 หลายเดือนก่อน +3

    "I'm not a bot i'm just autistic." You have no idea how many times iv uttered these exact words in online games from runescape to wow to ffxiv.

  • @rachelwilliams8017
    @rachelwilliams8017 5 หลายเดือนก่อน +2

    Years ago, I took a vacation to move. I had VERY little money, and I had had been very overworked. I spent some of my last money on game of thrones and runescape, and in the middle of moving, I took a couple days off to play runescape. It was the first game I ever paid a subscription for. I played f2p as a kid and I was so excited to finally get in. I decided to level my runecrafting up to a high level and watch all of game of thrones. So I for about 12 hours straight was grinding the skill and alt-tabbing to watch the show. Then my computer crashed, and when I rebooted, I had been banned. When I appealed and asked for help, I was mocked. I have had a seething passion for that garbage company ever since.

  • @admonishedAlligator
    @admonishedAlligator 10 หลายเดือนก่อน +4

    I dunno, i think people need to make their voices heard to the jmods a lot more. And I don't mean insulting them or anything like that, however nothing will change until they get annoyed. The company itself doesn't care, thats obvious. Even mod Matt K joked about the share holders not putting up for proper customer service like just about every other game somehow manages to do. The company itself only cares to the extent it HAS to care. And i know it'll suck for the jmods that have to read the posts, but i mean hell they already put up a wall. Thats why they're so quick to piggy back off the community and post the smackdowns, even with false information, which apparently they should be able to easily access.
    Thank you for the video though fucking epic work!

  • @robotic_panda
    @robotic_panda 10 หลายเดือนก่อน +3

    Obviously the information and lack of information was highly entertaining and insightful. But i thoroughly enjoyed all the clips youve added with your character just sitting around, sittin on the table. Felt very real and relaxed. Ty for an other entertaining video and ty for your journalism.

  • @billionai4871
    @billionai4871 10 หลายเดือนก่อน +2

    Edit: my comment below wasn't mentioned, but I also thought of something that could be done, which is to have more punitive actions that aren't bans. If all you have is a ban hammer, everyone looks like a nail. Placing restriction on log-time (for X time, you can only play 4 or 6 hours a day), imposing a time out (No logging in for the next X amount of time) or trade restrictions (cant sell more than X million GP's worth of stuff on GE or to players for some amount of time). With those and a strike system, you are more likely to strongly discourage bot farms. Imagine if the bot farmer still makes 50 mil, but now it will take them a month to actually be able to sell it, because each account can only make a million per day and they can't unload all the drops to one unbanned account. And make that action known to the player somehow. I'd wager that most bots would be abandoned at the first trade restriction and only log in when they can freely sell again, while most regular players would still log in to do other stuff, even if it is just dailies or some inefficient skilling/questing grind.
    I'm at the very start (1:40) but there's a thing I hope you'll mention: the reason why jagex is intentionally vague, and why its so hard to tell what happens in an incorrect ban is that if it was obvious what triggers bot detection, bots would be programmed to do things that avoid detection, making the bot problem worse. In fact, if jagex was actually as fast as possible in banning bots, the bot makers would be able to experiment to make bot accounts, whereas mass bans every 2-6 months means the bot farmer can't know for sure what happen in that time frame that triggered it.
    it sucks, but its necessary. What they need is a good appeal system to manage the incorrect bans

  • @KoraOSRS
    @KoraOSRS 10 หลายเดือนก่อน +4

    there was me thinking it was "electric vehicle scape"
    crackin video hannah, i definitely feel mildly better equiped to avoid getting my account falsely banned

  • @dwall0059
    @dwall0059 10 หลายเดือนก่อน +10

    You know it’s bad when real people are getting banned and not the actual bots

    • @Rippeee
      @Rippeee 6 หลายเดือนก่อน

      Actual bots use VPN, so they have a get out of jail card. Robot sees hacking, robot apologizes. Robot fixes it for you :) Real players rarely use VPN, No VPN, No get out of Jail card. unlockobucko

    • @thelegacyofgaming2928
      @thelegacyofgaming2928 4 หลายเดือนก่อน

      The Steven bots have been in world 1 for nearly a year now, but me killing goblins on a day one account gets perma banned for "macroing" 😂

  • @necoom
    @necoom 9 หลายเดือนก่อน +4

    I got falsely banned, never got the account back. You'd think exclusively logging in from the steam launcher would have been enough to prevent that... Even when Jagax has full control over the client being used they'll still get ya for no reason.
    If it is being automated with AI that is quite concerning. After all, they would be using accounts like mine as "an example of botting" when it was just some innocent guy doing his thing. If they are training the AI on false data then this ship will happen on an even larger scale.

  • @morganjacobs153
    @morganjacobs153 10 หลายเดือนก่อน +7

    The age of mythology music threw me so hard.

  • @nilezz1
    @nilezz1 10 หลายเดือนก่อน +3

    This recently happened to a friend of mine just a couple days ago. He has gotten beaver, rat pet and prime all this week. Playing manually doin sacred eels and redwoods on mobile. He doesn't bot and we have been raiding the last couple weeks. Of course when he tries to appeal it is denied because the system is automated. I don't know what he's going to do, he is maxed, had a lot of pets, blood torva and everything.

  • @Contradicted
    @Contradicted 10 หลายเดือนก่อน +4

    Hey Hanannie. Thank you for making this video. As someone who was false banned, it’s great to know this is getting some attention. (My ban was quashed 10 days later)

  • @OfficialKoodoo
    @OfficialKoodoo 10 หลายเดือนก่อน +2

    This was a very validating video. Thank you for covering this, Hannah. I got banned a while ago I think cuz multilogged on stream after moving all my old accs to a jagex acc. I got dunked on reddit asking about it to avoid a false ban in the future

  • @sytritewarum5720
    @sytritewarum5720 4 หลายเดือนก่อน +2

    Probably the most significant metric that would be tracked on my account as a mobile player, is the ridiculous number of times I tab out to do something, and it loga me out after 30 seconds...

  • @ryanreilly664
    @ryanreilly664 10 หลายเดือนก่อน +3

    got a false ban on one of my accounts, this was honestly reassuring to see and know im not just swept under the rug with a few others anymore

  • @Celastrous
    @Celastrous 10 หลายเดือนก่อน +3

    14:20 A concerning % of my fellow mods over at Star Miners have caught false bans - repeatedly, even - presumably due to this playstyle/behavior issue.
    Note: I'm specifically referring to veteran scouts and mods that I consider to be trustworthy.

  • @mikie495
    @mikie495 10 หลายเดือนก่อน +10

    I was perm banned for botting, never once botted in 17 years, fought it took 2 months, got unbanned but they perm muted me =( but hey at least i have my 17 year old account back right?

    • @cIeetz
      @cIeetz 9 หลายเดือนก่อน +1

      lmao why tf would they mute. so random. i recovered my accounts which were banned for botting at the start of osrs, no mute, and accounts are dumb easy to reocver now you just say someone else hacked it back then

    • @thelegacyofgaming2928
      @thelegacyofgaming2928 4 หลายเดือนก่อน +1

      @@cIeetz False, they will perma ban you for killing goblins now and no appeal will work. OSRS is doomed bud

  • @SiliconPrairie
    @SiliconPrairie 9 หลายเดือนก่อน +2

    I got hit recently on a new account and the appeal was denied. RIP new players. Good thing I have a main that's beyond the "you might get banned for being alive" stage!

  • @Calignos
    @Calignos 9 หลายเดือนก่อน +1

    These were both in RS3, however I've had two false bans. One false ban was on a new ironman account, I played pretty heavy hours for two days and logged in banned for macroing major. The odd thing with this one, is I was doing various activities, mostly questing. I contacted a JMod on Twitter and had the ban quashed. In the other scenario, I attempted to use a controller through the steam launcher, doing afk tasks like herb cleaning (didn't even need to use the joystick because of keybinds, A for "1", B for "space", RB for click etc. It just allowed me to lay back and watch a movie/series on the other monitor while being comfortable, as I deal with back pain. Pretty much immediately banned for macroing major for this, however this one was only for a few days.
    I am also autistic, so "I'm not a bot, I'm just autistic".

  • @Jakeyosaurus
    @Jakeyosaurus 10 หลายเดือนก่อน +2

    4:02 my guy xortox 🙏

  • @UnhingedNW
    @UnhingedNW 10 หลายเดือนก่อน +10

    Mod Matt-K is your dad!?!?!?!?!?

  • @faultgame2361
    @faultgame2361 18 วันที่ผ่านมา +1

    I like this video because it goes into depth to help me understand why I was falsely banned as well on three of my accounts in seven days. I am a multi logger and I have school as well as a life outside of the game. I do try to login at the same time but even if I don't I try to only be on for 2-4 hours at a time as to maximize my potential. I've been playing the game since I was a kid and I will take these tips into consideration. I do love playing on all my accounts at once on the same world but find it difficult to do forestry when I don't get roots. Either way thank you for this!

  • @mayorofjoliet
    @mayorofjoliet 10 หลายเดือนก่อน +6

    Thank God Hannah is still doing Hannah things I was so worried

  • @coreyhouse2647
    @coreyhouse2647 หลายเดือนก่อน +2

    Starting your first character and killing a few chickens is all it takes to get perma banned. This game doesn't want new players.

  • @MsAdvill
    @MsAdvill 9 หลายเดือนก่อน +1

    I saw your video being suggested and decided to click on it and i subbed before the video was over! My bf got hacked a few years ago on his iron man account where they stole all of his valuable items, he tried every possible way to contacted Jagex to no avail. He eventually went to Reddit and a lot of people started saying it's your own fault bla bla (like you said in the vid), eventually a J mod answered and gave a weird vague answer (something like your account wasn't secure which it was) and everyone started turning on Jagex cause they didn't give my bf a smack down nor an decent answer to his question, he kept asking what part wasn't secure. They all started bringing up mod Jed and the post got closed shortly after with the reason a J mod answered it. We never knew who hacked him nor why. It's really devastating hearing that they log everything you do on your account and they still won't give you answers (i knew that already but hearing it is just heartbreaking). I quit playing osrs for over a year out of fear, i have started again recently and i just pray nothing happens to my account.

  • @LokiFM
    @LokiFM 10 หลายเดือนก่อน +2

    Man... this topic has hit home... Last September/October I got a 2 days "bot busting moderate" and this was out of absolute nowhere. I instantly started asking did I do something weird? - Not really?
    I mean I did just start playing again heavily (Every day from 8-1630 during work in the background, then when I got home from like 1800 till bed) after not logging in for like 6 months. Was that it? or Was it the 3 day stretch I fished Karambwans at work? or Was it using the just added to Jagex Launched HDOS client? or... I was banned while AFKing in the NMZ on my second screen... But I am hella inefficient there like overloaded 75% of the time at most.
    Obviously I submitted an appeal, even though it was only 2 days it was from Friday-Sunday... so ruined the weekend for my GIM-partner, so was annoyed and shaking at this whole thing. Of course Jagex doesn't answer the appeal until like Wednesday the next week, so after the ban was already re-lifted. But it was denied! I just, I don't... I have no clue what they've seen that think I've done to make me ban-worthy... I understand they can't tell because a rule-breaker would use the info to skirt around the rules. But as someone who's been playing since 2004... I was really shaken to the core.
    Of course everyone on Reddit believes falsebans never happen and clearly you are a rulebreaker and now I'm irredeemable even though I know for a fact I've not done anything.
    I set out to do the only sensible thing, which was to record EVERY SINGLE moment I play RuneScape... and this has definitely dampened my want to play RS quite a bit, because it's not as easy any more to just f around in RS anymore, "do a quick bird house run" means turning on OBS to record and naming my files and organizing the storage (I stream all footage to my secondary YT account to have a permanent backup of these terabytes of footage)... But yea I just don't dare log in anymore for a quick bird-house/farm run because it's too much effort and it takes up so much mental space to do say without having a recorder running.
    I just... I know I'm being paranoid and it takes up so much mental space to worry about RuneScape... But it's the game I love, the game I've been playing mostly consistently (with obvious breaks) for 20 years... But what can I do? Support doesn't exist, people on Reddit think you're guilty until... actually they just think you're guilty... So many people who admit they've done BS such as botting or RMT and they didn't get banned use their experience of not being banned as "proof" that you must have done something really bad or "obvious"...
    Meanwhile I just want to play the game I used to play worry free... I'm not even that efficient... REE
    Sorry for this word-dump... I just, I've been piling up this feeling for so long and so often at this point. --- I do know I have a killer video to make from all the footage I've gathered if I do eventually get hit by something again... But hopefully it just doesn't come to that.

  • @DiviNazuphus
    @DiviNazuphus 10 หลายเดือนก่อน +3

    The fact a video like this even exists should be a red flag for Jagex and hopefully they realise that they need to improve support for the appeal system, and possibly also their bot detection.

  • @marshallwyrick4365
    @marshallwyrick4365 9 หลายเดือนก่อน +2

    I was competitively playing a group ironman with friends and after a little over a week and a year membership purchase, I am now banned. All I used was the Jagex client and i've done so many different activities on the account that I am honestly confused where and how they saw me as a bot. I built this new pc in January and theres no chance of me having anything on my PC. I registered the character on a Jagex account and have only logged on the jagex launcher. Its honestly ridiculous.

  • @octi31
    @octi31 10 หลายเดือนก่อน +3

    ahhh that age of mythology soundtrack hit me harder than expected

  • @celem1000
    @celem1000 10 หลายเดือนก่อน +1

    It can also be the incompetence of their own system. I relocated internationally and my account was banned very shortly after. When i contacted support they explained that my account was not correctly linked to a jagex account (i had created it for RS3 via steam). Now this isnt a fault of mine, so they attempted to restore it to me, but were actually unable to solve it for 9 damn months. I was not compensated for lost membership. I was eventually able to recover it, but really....how does it take months?! I work in IT, the only explaination is that this was of no priority at all for them

  • @Asburyhill42
    @Asburyhill42 10 หลายเดือนก่อน +3

    That AoM soundtrack fits the tone of the video so well! Great vid!

    • @A1DollarTaco
      @A1DollarTaco 10 หลายเดือนก่อน

      I thought it was AoE2 at first lol

  • @axzx8000
    @axzx8000 2 หลายเดือนก่อน +2

    Hello, fellow max caper here. I just received a 2 day bot busting moderate ban and I know exactly why. I work from home, this week my hours were cut and therefore I have more hours to play than usual. I was playing for 18-20 hours a day going for 200M's and pulled an all nighter a day before my ban. I play extremely efficiently, something about RS brings the autism out in me. I have never used a third party bot/client in my life. I've submitted a truthful appeal to Jagex, will keep you guys updated..

  • @matjazkralj4228
    @matjazkralj4228 9 หลายเดือนก่อน +2

    I made a bunch of f2p alts (arount 30 ish) to buy items on the GE to sell them in bulk to ppl for a profit. I put enough gp on each to buy the items for 48h, then I would log into 1/2 of the accounts each day to reset the buy offers and to trade over the bought items to 1 account and to give the alt more gp to buy with. It might sound like BS and that I was botting, but to reset a buy offer and to do 1 trade on an account takes about a minute. I'd reset 15 accounts in 20ish minutes per day by hand and I was making consistent, low effort profit. After a few months all of my alts got banned and I lost around 700mil (I didn't make 700mil profit, most of the gp lost was the starting capital).

  • @SuperRookie117
    @SuperRookie117 10 หลายเดือนก่อน +3

    Me and 2 friends are grinding out chambers of xeric challenge mode. So if someone of us gets a Twisted Bow and splits it (which means about 550M Gold each) we could get banned just for being lucky?!?!

    • @thelegacyofgaming2928
      @thelegacyofgaming2928 4 หลายเดือนก่อน +1

      Yea, now make a new account and pay more money

  • @Itachi6241
    @Itachi6241 9 หลายเดือนก่อน +5

    Man learning what you write on the appeal means nothing is crazy

  • @AdmiralADD
    @AdmiralADD 10 หลายเดือนก่อน +3

    “But that’s just a theory!” - love to hear those words ring through the internet

  • @KydrahDemon
    @KydrahDemon 9 หลายเดือนก่อน +1

    39:42 Totally agree. I quit Runescape when it became RS3 and fast forwarding to when I heard Old School came out, I found out my account was hijacked and was botted on according to my account history when I tried to get on my account. Unfortunately where it showed the offence, it didn't give my an option to appeal it which was an awful feeling. I had to resort to appealing it to Jagex on Twitter to get my account reviewed. Thankfully someone at Jagex saw my post of what all I knew personally at the time and they reviewed it and quashed the ban. I think that not having a chance to appeal the ban on their site is a major flaw. I'm just grateful that someone at Jagex saw my plea on Twitter and checked my account.

  • @nomadcrow5337
    @nomadcrow5337 9 หลายเดือนก่อน +2

    'you download World of Warcraft, 26, 28GB" oh the innocence

  • @LilGamingYes
    @LilGamingYes 9 หลายเดือนก่อน +2

    My F2P Skiller on RS3 was falsely banned, my 3 alts smithing to make the arrowheads for that acc to get 99 Fletching were left alone. Since then I cancelled the membership of my ~10 RS3 accs and now only pay for my OSRS UIM. I'm saving money, thanks to the mod who said "You were botting, the evidence can't lie."... If I were botting I'd be extremely mad because I was so inefficient on this acc as I was playing my HCIM and had the 4 F2P accs on the side constantly logging out from AFKing too long.
    I don't care what people think or say. It won't change what happened and it won't change the fact that the only account I will ever pay for now is my UIM. 👍

  • @diddleysquin
    @diddleysquin 9 หลายเดือนก่อน

    16 years ago my first account was banned for "impersonating a staff member". It was a members account and about 8 months old with multiple log ons a week. My father was furious on my behalf (he got me into the game) and hounded support for an answer as to why; eventually he got the answer that it was my username that'd caused the issue. My name was based on my own name, I'd never claimed to be staff or associated with them, I just lost the account, money spent on it and was treated as though it was my fault that they'd highered someone with a similar name to me...
    In the years since I've had 3 accounts, one that lasted 8 years before it was banned with no explanation given, the second lasted 2 years before it was reset to new account stats and no explanation was ever given, the third only lasted 2 months before being banned for... no explanation given. No appeal has ever been handled correctly by Jagex and it'll be years before I stop being mad again and decide its worth making another new account.

  • @Sami8s
    @Sami8s 9 หลายเดือนก่อน +1

    If I ever get banned I'll cry. I'm in the super exclusive club of hating oneself, untrimmed agility cape

  • @joehead5423
    @joehead5423 10 หลายเดือนก่อน +2

    Ban player trading if they're caught and make anything they drop disappear. Playing as an Ironman for a few days while you appeal isn't the worst thing but will stop bots from profiting

  • @KalebSmart
    @KalebSmart 10 หลายเดือนก่อน +2

    Best woodcutting video of 2024 yet. Hannah didn't just listen through the grape vine, she really got to chopping

  • @scoots5021
    @scoots5021 10 หลายเดือนก่อน +2

    33:20 the pfp is Vinny (Vinesauce)'s profile picture. Even knowing that I actually have no idea what the worm is.

  • @Dylan-qb8br
    @Dylan-qb8br 4 หลายเดือนก่อน +1

    I just got false perm banned for the second time. The disrespect and disregard of my time is hard to stomach. I won't be playing anymore.

  • @Alexiiis
    @Alexiiis 10 หลายเดือนก่อน +1

    I use to record my mouse mouvement for 20 minutes then play it over and over again, thieving ardy knights and doing other stuff like agility. Did it for over a year and never got banned. One day the ardy knight got unstuck and the mouse record kept playing. 2 players where there, i came back to one saying « lol broken bot » and i assume both of them reported me. The next day I was banned.
    I don’t think the report system is useless. But even one report is enough to bring jagex’ attention to an account.

  • @SkovosPlays
    @SkovosPlays 9 หลายเดือนก่อน +2

    Quitting after my false ban was the best thing I've ever done. Abstinence from RuneScape is the safest way to prevent a false ban. :) Cheers boys.

  • @zaishenshield
    @zaishenshield 9 หลายเดือนก่อน +1

    I absolutely loved the cuts between people directly disagreeing but with 100% confidence on both ends.

  • @VexedForest
    @VexedForest 10 หลายเดือนก่อน +3

    I had a few alts get false banned. I do get why tbh, I did basically the same thing on each one in a row. Not too bummed about the alts themselves, didn't get very far on them. Just annoyed because they're taking up slots on my Jagex account and I wanna delete them.

  • @Benennatis
    @Benennatis 10 หลายเดือนก่อน +2

    Hannah you have such good music selection in your videos.
    Whether it is Celeste or Utopia, I'm all here for it.

  • @CookieEater
    @CookieEater 10 หลายเดือนก่อน +2

    I had an account get banned when Fresh Start worlds came out. I created the account and left it on Tutorial Island, went to work, Logged in on mobile and selected the fresh start world, logged out. Next time I tried to login I was perma banned for macro major and appeal got denied. Account didn't even gain any experience outside of the tut island xp.

  • @flake8382
    @flake8382 10 หลายเดือนก่อน +1

    My god the cutting between Mat K and the "Community" was incredible.
    That's some amazing editing skill you have Hannah.

  • @kristoferprovencal3608
    @kristoferprovencal3608 10 หลายเดือนก่อน +1

    Had a friend I had just convinced to log in to his his old account from when we were kids to check out the game. He tried and found out he was banned for macroing. That’s one customer they almost had, and I’m sure that’s a common story, he tried appealing but we both doubt that will help. I wonder how many customers hated has lost over the years due to their horrible appeal process? I know if my account got banned, I would never come back.

  • @MizukiTHPS
    @MizukiTHPS 10 หลายเดือนก่อน +3

    Nice vid, very thorough, and unfortunately the final answer is nothing at all. No solutions for Jagex, and no solution for players falsely banned...