I GOT HIRED & FIRED IN 24 HOURS! - My First Shift With A New Company - Will I Get A Second Chance?
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Fired for doing a good job...
Fired for being a good honest worker..
The future looks bright.
Most of the time you are not shortlisted but rather blacklisted from applying for employment. This was about 8 years ago when I was last applying for a job. I can only imagine it's worse now.
I think most people are overlooking the real issue. He wasn't fired, he was suspended.
Let's suppose he was actually dodgy and did damage/steal the packages. All he has to do is lie and say he read some links and he can go back to stealing.
If the company had any standards, he'd be permanently barred from working for them again, unless he appealed and proved he did the job properly. They could be sending some real scumbags to your house.
@@epsleon good point. I think there are some real scumbags that work on these platforms. Did you not see the news article about the sub rider who bit a customer's finger/thumb off?
@@mjr2567you’re not wrong, there are lots of scumbags on these platforms. My mate is a copper in our local area and he’s told me that a couple of the drivers that deliver for just eat/ Deliveroo etc are registered sex offenders.
I'm thinking they use AI to scan the photo and see if it looks like what they would expect. No way those people reported him and no way someone is manually looking at every photo of a delivery. AI should be illegal to replace jobs right now. 😒
I am indebted to delivery drivers... I am disabled and leaving my house is a challenge, I can never just 'pop' down to the shop if I need something. I'd be in deep doodoo without them. They are such a valuable part of society these days.
Same here. I use online delivery services all the time. Legally blind, partially deaf and Autistic, so I hate places like supermarkets unless I'm clutching a shopping list of things I want to buy in there so I'm hopefully, fairly quickly in and out again, otherwise I will just use Amazon, Ebay and a few smaller niche companies for various products I like to purchase, or I use Deliveroo or Amazon Fresh for groceries, food and drink orders. I won't shop Tesco though, because service dogs including guide dogs aren't welcome in their stores.
Same honestly
Just send a link to this video and count how long it is till they ask you be a brand ambassador and offer you any shifts you ask for. You’re a professional and always do a good job . 👍
facts
> count how long it is till they ask you be a brand ambassador
Start charging companies for the privilege of becoming an ambassador. Seems like some companies deserve to pay for word of mouth stuff, cause they can't run their own shop properly.
I could not of said that any better. You did a great job mate.
haha :D
Sounds like Amazon?
Do you have any witnesses for the safe delivery? Yes, mate….about 200,000 🥳
wont they be kicking themselves when they see the video evidence lol
That is what im thinking! Did an excellent job and a very cool video too.
pretty sure they wont kick themselves. they had good reason to suspend. he just needs to send the video proof and will be fine.
Doubt they’ll care to watch the video. They seem more interested in making him watch their guideline videos.
You must be the politest delivery driver ever.
Its fascinating to me you'd entertain even trying to get your account back. You have footage of your run, actual video evidence as proof you did everything correctly and you delivered everything in time bar one package that was undeliverable.
Id simply name and shame the company in this video, and then never bother with them again 👍
Yea.. That company should just be dropped.. They even took the time to chat gpt the sh*** out of that email.. So cringe.
I wonder what else they are doing to their couriers.
Surely you’d want a delivery company to do this, it’s just a shame with the first one that they got the compete wrong idea of where the parcel was left. The second one was on him. I think the fault goes both ways
Sure, but why is the company wrong? They misunderstood some stuff and even give him a direct option to respond and restore, unlike Uber who say "bye". It's also good seeing a company actually make an effort to maintain good delivery options. We see so many posts "package left in rain", "package thrown over fence", if we don't have these companies reviewing the photos and making calls, this will continue, I 100% guarantee you've complained about how a package was left before, probably at your front door in plain sight.
The moment he provides video proof it'll be sorted. If it doesn't, then the company is in the bad books. At the moment all I see is a company doing some actual due diligence, which is more than the others... There are no shortages of parcel delivery complaints.
LE goes above and beyond on all his deliveries, even food. Most are not like this, and we need these companies to actually give a shit about how packages are left. Aint nothing wrong done here and it's just teething issues with everything being new, for both company and LE.
The company doesn't know about the video evidence though, right? They can only judge by the evidence you put in the the app. And the evidence _IS_ a little dodgy and doesn't comply with the company policy.
Don't feel bad! You're still the best London delivery guy for your subscribers! You deliver great videos all the time!
This is why all couriers for anything should film themselves.
Another great upload, keep up the good work…👍
Don’t they know the legend that is delivering their parcels? You should get a hand written apology and a raise🤣
I've worked for companies like this and the only raise he's getting is the middle finger🖕
@@garyzarbock2739 😂
I hope they see this video and apologise to you if they don’t you should name and shame them you are probably one of the best delivery rider around you take care of customers deliveries and take pride in doing a good job there loss keep up the good work love watching your videos
They are ASOS parcels and a quick google of "ASOS bike delivery" suggests that it is a company called "Hived"
This Geezer is one of the most politest decent delivery fella's out there, If my Mother was still alive, she would invite you in , simply because of the respect you show to your customers when delivering to them, yer a top lad. You should start your own business one day, you would make a proper good Boss. Edit.. Mum "manners cost nothing" yep this lad is 10/10 on the manners scale.
as someone who works for royal mail this is interesting to watch, in the van royal mail workers are expected to deliver 20 parcels p/hour, amazon i think its even more
The volume is probably different so those are probably a bit denser.
i quit gig work to work at royal mail doing multi drop, you dont have the freedom, but i had to work so much to make it pay nothing has really changed. ive also done multi drop at DX and DPD and treated like a slave. Royal mail you can work at your own pace as long as you dont take the piss
5:20 "looking for an escape route" 😂 love your sense of humour man
I used to work for Amazon as a delivery driver here in the states and drove a big Mercedes sprinter van. This looks very similar to that except on a smaller scale, I used to have 200 stops and would have to be done in about 6 hours and 45 minutes. Ended up feeling like I had the ankles of an old woman so I quit after 7 months hahaha. Love the vids bro, keep up the great work.
Don't go back to them. They accused you of being a rubbish worker without asking you about the 2 pics. Do delivery on other apps that respect you. Good vid as always. Enjoy your work
They are trying to make sure all their delivey drivers do a professional job. If you order something, would you want your package to be left in a non safe place?
Those two pictures they are questioning is valid. Especially the first one. From the picture it looks like it's outdoors.
@@wolffe1042 The first picture is clearly indoors
@@wolffe1042 correct . They were correct about the second delivery, Neighbour wasn't in camera shot and they do not know he has a video camera. If he didn't have a camera and the person said it went to wrong address, How could the company prove it was the neighbour if they weren't in frame?
@@Neilukuk Yea. I actually like how this company is a little more strict. 90% of delivery drivers around here would fail on this app.
There's more than enough evidence to prove you did deliver those parcels correctly. Pic 1 looks like it's outside because of the sun beaming in through the hallway.
This is where I wish the apps would actually talk to the rider first to find out what happened first instead of relying on the photos.
Or maybe only act if there are complaints from users instead of reviewing everything and trying to find potential problems
Delivery drivers here (NZ) dump and run and don't seem to ever ring or knock anymore. Even when I am sitting there they just drop it and go. I wonder if they are being pushed to keep to a timeframe that is unreasonable. I have also had parcel stolen and the driver never knocked or anything and was inside the house but got the email saying had been delivered and open door and gone. At least company is trying to ensure delivered correctly but does seem over the top their tone and we will see how they react when you have such great proof they are wrong.
Tbh, it’s good that someone actually checks these photos.
It's a good thing you've got all this video proof 😁👍
Very true! i explained this in my reply to them. now i just wait for an update
@@LondonEatshey mate was wondering what app is that
@@LondonEats
Hope they don't get upset that you videod the run!!!
(Set your camera to a wider angle?)
@@ARMINAS-gc4gv
All the parcels were for a clothing company starting with "As" and ending with "os"..... (4 letters 😉) so I presume it was them sending their own parcels?
@@rogerstarkey5390 The app is EVRI I think.
hello mate u done a top job your a hard working loyal caring young man an absolute ledgend that company are out of order love ur content keep up ur amazing work god bless you
You couldn't really have a much better record of your deliveries than these videos. I'm surprised they actually monitor the service that closely to be honest.
Someone possibly complained, or that one drop could be mistaken for being left outside. I am surprised for the same reason.
I don't think they do. I think think they just feed all the deliveries into an AI and have it check that.
There's no way any human would classify that obvious stairwell as an outside space.
They will probably manually review every delivery when it's your first day on the job.
Good to see these types of deliveries. I'd say only leave it in front of the customers door or in a post room, otherwise it makes it too easy to steal. Remember, some of those items could be high value.
To be honest, from a customer point of view this is quite good to see - at least they care how the deliveries are handled and actually view the photos. Hopefully there's an option for delivery drivers to dispute with evidence as if they saw this video they wouldn't have had an issue. Protection for customers and drivers all round would be a good thing.
Relay fired me too lool Apparently i was not posting the parcles and taking them for my self.
43 deliverys a day and everyday a problem with a delivery
Wow….you are one of the most conscientious delivery people out there. Not sure this new app is worth it. Love the videos!
The great thing with your TH-cam channel is ... well the footage of your actions on that day! I would pop the clips of you delivering these parcels to them, they cannot argue with footage.
I work for amazon I'm 51 I get 187 stops a day .spread over 7 town's. There's no time to think never mind breath.44 multi stops amazon know they can't give a great delivery experience to customers when the drivers are flatt out.but that's the way things are.also amazon take drivers bonus for high concessions so it's a win win for amazon.
I like seeing you complete deliveries.
Yes I know the delivery company (xxlay) , you are paid per item not per shift. I think you were working in Peckham area ......you did a good job and great you have a CCTV footage to defend yourself......it shows difficulties in the field.
You could have given back the bag immediately after putting it in your bike.
All the best!!!
I got hired and fired within 24 hours. Long live the gig economy I guess, the Vision of the companies always amazing, problem I find is that they have so much power over people once they are dependent on them for their livelyhood
What a ridiculous reason to suspend the account! Also, any content of yours is great because your commentary is interesting and entertaining. As someone from across the world in Canada, I am so intrigued by seeing the roads of London and how different the roads and architectural designs of buildings are!
lol…don’t even bother. No questions asked just assumptions and it’s hardly millions of quid. They will go out of business extremely quickly with that approach.
It’s lack the drama of food delivery 😂
I do like the way you respect the road on your bike. So many delivery drivers ride around like nobs. Thanks for your content, it’s banging and shows your personality of being a proper decent guy. ❤
To be fair, they only see a picture, the sunlight in the first one threw them off I guess (bit dumb but still), the 2nd one if you didn't take a picture of the handoff then seems about right.
wow, I went out delivering with my cousin around Lee, Lewisham and Greenwich in the mid 80's, it certainly was a challenge helping him out, lot's of noisy dogs and kids, he got a set fee of £30 and got it done before 11 o'clock, I live in Newcastle so had a great morning seeing the different sights etc, great video
It is really good to see they are enforcing safe delivery, just jumped the gun a bit
I agree, seems a responsible company if you ask me
What is the app name
I'll tell u if u tell me your skin colour. You foreigners don't lay tax and polite British high streets
Reply with video footage and advise them that they need to improve their delivery checking proceedures and apologise for suspending your account. Tell them that you may then be in a position to accept further work but this does not form any contract to do so. Tell them you look forward to their reply as do thousands of your followers. Oh and have a nice day!
So crazy, exact same thing happened to me even after I got put in the top tier delivery bit and got access to early shifts, then suddenly got a email exact same as yours, did what they said then suddenly a week later my account was completely suspended. Tbh they only pay good when they need delivery urgent. It’s great for early mornings when there’s not many food deliveries out but I was doing some up northwest 9km for 14 pound and taking me hour and a half with people putting incorrect addresses. Great idea though
Persevere with this company as it's a learning curve for both of you and you did a great job 👍
If you'll be receiving more parcels in the future. My suggestion is to purchase a large or an extra large delivery bagpack. Or you can split some of the parcels(depending on it sizes) between your box & delivery bag.
Forget the hate, mate. I also deliver here in the States, and I don't do package delivery, only food and grocery shopping delivery. There was a recent major incident of a terrible violent act due to a HUGE misunderstanding. In my opinion, it's just not worth it to pick up/deliver packages. Anyway, keep up the great work and awesome content! ❤
Staggering the amount of people commenting that clearly havnt watched the whole video 😂
Personally id be telling them to do one. For the rates they are paying they expect you to jump through extra hoops when you've done a better job than 90% of the amazon drivers I get? Safe place means doorstep etc.
I was actually looking to download this app and work some shifts with them but considering how this went, think that's a no from me. I used to be a postie and the only thing I can suggest is take a picture of the neighbour etc next time but the other one was perfect mate, keep up the good work.
What’s the app name
What’s the name of the app
mate I'm sorry but fuck em, not everyone films their deliveries and you actually have proof that you did the job correct. Seems like they will just cause headache.
I was excited because I was thinking "yes! another gig job I can get" then that happened to you and I'm out, don't do well with stress that's why I do gig work.
Dam that was harsh
Honestly, I wouldn’t bother doing another shift for them. Name and shame! 🤣
Was the app called hived?
They kicked you off! I think they do not deserve you.
Great Video, Funny seeing the Gig workers below foaming in the mouth for the APPS name lmao!
Seems like a great company taking a responsible approach
Alright, they goofed on your deliveries but I think it’s a positive thing that someone actually reviews them and provides feedback. A warning may be nice first before immediate suspension.
Good job you filmed your deliveries!
I like your optimism (or is that naivety) that you think somebody actually checked anything rather than an AI reviewing the images (hence getting it obviously wrong with the first one) and then a computer auto suspending his account with no human being involved at all.
I just wish more people would wake up to that being very much a possibility, indeed likely. Automated actions with no human review have been an issue for years and it's only going to get worse as AI opens the possibility to do this even more.
Great video 👊🏾 always good when you mix up the content
It's May and you still have your Granny Blanket on the bike?! 🤣
I hope you get this sorted. And I want to say that I appreciate you turning off the camera for the school delivery. That stood out to me. Subscribed.
It's not really an appealing job when you've got idiots making untrue & misleading statements to shutdown your account. Find out who it was and send them packing.
Interesting to know what a safe place is as I get Amazon drivers just leave parcels outside my front door- anyone could easily grab it and open to weather damage?
Whats the app called mate ..
Some of my parcels it's hear a knock they put it at the front door then scarper, probs get 5 seconds to get to the door, they're back on the street getting in their car, drop it and go i think
Love working for Royal Mail for the reason in the title. Used to do Gophr while doing the other apps and loved it so applied to all the parcel delivery companies; DPD, Amazon Hermes are all self employed and so impersonal that any slight mistake u make can be the last mistake u make, meanwhile we have our managers telling us to make "mistakes" like leaving it in the bin or at receptions without concierge staff so we finish on time 😂
So they don't even ask for your side of things where you could say you have footage etc Disgusting behaviour from this company to just discard someone as a thief etc Humans and their livlihoods are just disposable nowadays which is sad .... shame on this company.
It's the world we live in now, automated action on assumed guilt until and if they decide to let you prove yourself innocent. I saw this coming a mile off years ago. Its so depressing to be right. The future is dystopian.
And the next chapter isn't just companies taking automated action and being completely unable to have a common sense chat with anybody, it's going to be AI making decisions that have real world impacts on peoples lives. Our lives are going to be ruled by computers, something that was purely in the realm of dystopian sci fi not that long ago. It's going to be a computer making decisions about you, and you're going to have to appeal to a computer when it gets it wrong. It's already happening, and AI is just going make it worse.
Good that you recorded the drop offs. Would've been tricky without the recordings.. Great video as usual
That is good going. At least your video can disprove their assumptions. Reminds me of a motor insurance claim I had. They didn't physically look at the car it was all done from photos. They were refusing to pay for some damage because they said it wasn't in the area of impact. It was the area of impact. Sometimes you have to wonder what people see.
Good thing you were recording dude.
I never clicked so fast! 😂
Same
Mixed feelings about this: whilst they are clearly incorrect, at least they do care about ensuring the parcels are left safe and per user instructions. Other delivery firms really don't care
Doing A Good Job
the fact that you have video footage of all the deliverys should count and you should get reinstated fast...
Loved the new content. Good to see you not waiting for a job to come in and not waiting for pickup . .maybe try and get a photo from further away . I used to do this and found it gave more proof. Looking forward to more videos cheers
Lmao , the company fumbled BIG time
@6:45 is that Stockwell bus garage also Great video
There’s polite, but mate your taking it to another level 👌🏾 surprise you’re not saying thank you to the bloody doorbell 😂
TBF the pictures are not clear, the first one looks like it could be an outside stairs because its so bright it just looks like stairs and a wall, the second is just a door, good thing you got video of it all, I think you should take the pictures from further away in future so they can't moan.
At least somebody is checking. I've had Amazon delivery drivers mark as "handed to customer" when they've left £100 worth of equipment outside, within full view of the street where somebody only has to walk 5ft to pick up the parcel.
They do that to me all the time, or my house is reached by a 6 foot high wooden garden gate, so they launch the parcel over said gate into the garden just in front of the dustbins inside said gate and say, awww yes, parcel delivered, handed to resident Etc, with a picture of the front of my house, when they never knocked on the front door and physically handed me the parcel. Yes, I do have a dog, but he's a large but friendly black Labrador who was my eyes for just under 8 years of his life. Everybody's his best friend, more or less.
Somebody isn't checking. No human would have declared that first photo as outside and exposed to the weather. An AI scanned the image, got it wrong, and then a computer auto suspended his account. No human was involved.
I wish more people would wake up and realise this. Our lives are already being controlled and sometimes devastated by automated computer actions and it's only going to get worse. The dystopian sci-fi of yesterday is here today.
Delivered to resident is the default delivery option for amazon flex. The driver has to change it to delivered to porch/garden but they are under such strict time contraint they just mark as delivered and go to next location.
Thank you for this trip report. I hope the delivery company sorts out this "false alarm" issue.
I also hope your phone survived its attempted escape near the end of the video.
Amazon sells various style of rotatable/detachable forearm phone mounts that allow the phone to be show the map and route whilst riding and then rotated a bit to take the delivery photo, all without detaching the phone from your person.
Such a device might reduce the probability of dropping the phone, however, I don't know how it would affect the risk of a thief grabbing it from you. Some devices might have more secure grab-proof means of attachment than others.
It would be great if you would discuss the pros and cons of such devices.
Ride safely!
I really don't know why, but I really like watching these videos.
Also, you've got proof you delivered those items properly - they should reinstate you and apologise for their error.
Don't worry mate you are amazing there lost love your video
ASOS?
Love your videos lad👏👏👏👏😉
Love your positivity (you have more patience than me). Stay safe 🛵
Obviously a shady outfit. You know and can prove that both their allegations are completely false. You simply cannot trust them at all and they are unworthy of having you deliver for them. They also have no idea who you are, revealing they are ignorant as well. Don't give them another second of your time!
Did AI play a part in the assessment here I wonder?
They'd rather just work with illegals. Not Englishmen.
@@robward367 You're probably right on that
If neither customer complained then they have jumped the gun and made negative assumptions on both before checking their facts. The second person instructed the courier to leave the parcel with one of a few neighbours. Tell them to keep their account. They have questioned your integrity.
I do a little bit of Amazon Flex too. Pretty fun to do and I usually finish 30 minutes early.
I always put to leave my parcel by the garage if I'm out
I live in a good neighbourhood 😂
I think this is the wicked thing about being a content creator in this type of situation. You have all the video evidence you need.
What’s the company? You didn’t mention.
That's a complete nonsense. I work for Yodel delivering 80+ parcels a day. It's a very similar app, with similar options (but not buggy).
Other delivery companies and Yodel work on scorecard percentages. Everyday I get a score, out of 80 deliveries how many pictures were compliant etc. Only if your percentage score is less than 90% do they even say anything.
Out of 17 you were only not compliant in 1 which means your score was well over 90%. That hallway one should definitely be contested with video proof.
How much you earn on average day with Yodel?
😂😂 Relay done the same to me!!!
I hope you can do this again I loved this video.
"I don't know if you are liking this content" - I am seeing London from a rear facing camera. It's quite fun to watch.
Walk away from that company, not worth your time and effort. You do an amazing job I love watching your channel and adventures.
Oh man hope you get it back just watched that. Best of luck.
Great video, I have collected photos of work done for the very same reason, perception is a binoculars view of what happened, sometimes the moderator simply don't get it. No Kicking Off
Name and shame them.
No shame in looking out for your customers, the company had a valid concern with regards photos evidence not up to par
I wonder if those writing these apps have actually been delivery riders or drivers?
Man, I'd not bother going back to that company just because of how passive aggressive that email is. Obviously you can send them the footage and hopefully they will apologise, but still not a good start if you're going to have to deal with that after every shift.
It's the way the world has gone and I hate it.
There would be nothing wrong with an email requesting he clarify those two deliveries. But nope, apparently these days the norm with everything is to just jump straight to the nuclear button, and then the person has to fight to prove their innocence. Apparently we can't just have a civilised conversation to clarify something any more.
@@ryanmitcham5522 Right? Just a little bit of courtesy goes a long way.
at my house every single delivery driver bar the big ones (Royal Mail, DPD etc) just knock and drop, sometimes don't even knock and I just get a ring notification lol Seems you like went above and beyond for all of them!!
I don't think they were too unreasonable, my packages are always left right infront of my door, doesn't matter rain, weather, visibility. About 1/10 will attempt to hide, I literally have a empty bin next to my door they could use. So it's good to see a company actually taking these seriously, I bet if you send them the videos your account will be restored just fine no problem, or they'll double down which will be worse.
>I literally have a empty bin next to my door they could use.
You can't win. People quite reasonably complain all the time about drivers using bins for storage, with inevitable results, so much so that some companies even have it specifically mentioned in their policies not to use bins as a delivery place...and then somebody complains that you're not using their bin.
TBH that was a LOT of work for £27 and no tips either. Not worth the hassle. Maybe if they paid £57 for three hours…
great video idea, i'm kinda interested in doing parcels on a 125 scooter aswell if food deliveries goes dead a bit bit more consistent money.