I fixed mine! The clock setting didn’t work so I tried connecting it to the Charging Cord. I Plugged the Charge cord into the wall and connected the other end to my Fitbit as if I was going to charge it. I took the sharp end of my scissors and held down the little button that u use to navigate thru the screens on the side of the Fitbit as it’s still connected to the Charge Cord. The first time I did it the screen blinked and went out. I did it three more times and it came on! I was just getting ready to order a new one! Whew, so happy this worked. It’s working like it’s brand new now!
Thank you thank you!!! I was really nervous my fitbit is broken. I just got this last month and I had the same issue. And so I followed your instructions and viola, it worked! I'm so happy lol. Again, thank you so much!!! ☺️
I had the same problem with my charge 3. I contact Fitbit and had me follow some lo g restart peocedure. At the end they told me that it was out of warranty. They offer me a 35% discount on a new tracker. I kept playing with the long restart and after a 45 seconds of holding the button while in the cradle. The tracker start to work again. This is crapy selling speach and part of their internal procedure.
My girlfriend and her stupid fit bit garbage and here I am trying to fix her crap. I’m going to use my 45 auto to disassemble the charge 4 to check the software to see if it’s properly running. 230 grain ball ammo should pop the back off effectively. Don’t worry, I saw this on a Simpson episode where you can open beers, turn out lights. The pistol is a great tool. Update, does Costco have a deal on Fitbit right now? It’s blown to pieces and is unrecognizable. I think I’ll just surprise her with a new one and pretend I didn’t just shoot it with my 1911 45 auto pistol. 😊
Theres no more clock faces compatible to Inspire HR... 😪 my fitbit wont reset and wont swipe. It still shows clock and still syncing in my app but my watch wont reset. Pls help
I think it is gradually to become fully dark. My charge 3 is very dark now, and part of the screen seems black. I doubt it was from updating the firmware and burned the screen step by step. Then you could buy a new one as charge 4. It is enough! I will give up fitbit due to the lifetime is just 2 years.
My charge 2 started to fade gradually from the rich side of the screen and now my entire screen is blank. I've tried the reset but this did nothing. I think the screen is just dead.
This was done close to a year ago. Any luck getting it to work or having them send you a replacement? You said you only had it for 5 days. I would've made a copy of the receipt and sent it back with an explanation of what the problem was.
me too, any luck? Mine vibrates, but it's been a couple years in the cupboard and now no screen, can't sync it to app to change the clock, resetting by holding the 'button' down while in the charging cradle doesn't work either. Do I have to throw it out?
tried it all still black screen, reset it multiple times, tried on pc, on charger, all i get is the vibrations but no screen? anyone worked this out. Can the screen be gone or the connections come loose?
Mine too. Was working fine but when I recharged it, it went black. All fit it equipment, charger cable and fit it charge 2. It was working, charging, then went dead while on phone with FitBit. They'll check my warranty. Not expecting to hear anything...
me too, any luck? Mine vibrates, but it's been a couple years in the cupboard and now no screen, can't sync it to app to change the clock, resetting by holding the 'button' down while in the charging cradle doesn't work either. Do I have to throw it out? Any fix?
I had the same problem, I tried everything and nothing worked. I finally tried charging my Fitbit with my laptop & it restarted. It is working right now. Try charging or restarting with a computer.
Actually i tried soo many times...i just connects the Fitbit to computer...and did the same thing...it just vibrates only and remains the same black screen...can you help in that
This only shows error 001. Inspire/Inspire HR/Charge 3/Charge 4 only. Attempt to update again, and if the problem persists, contact Fitbit Customer Service.
Use a laptop or computer to restart/charge Fitbit. I tried everything & nothing worked, I gave up then I thought maybe using a computer or laptop might help & it did. Try it!
I fixed mine! The clock setting didn’t work so I tried connecting it to the Charging Cord. I Plugged the Charge cord into the wall and connected the other end to my Fitbit as if I was going to charge it. I took the sharp end of my scissors and held down the little button that u use to navigate thru the screens on the side of the Fitbit as it’s still connected to the Charge Cord. The first time I did it the screen blinked and went out. I did it three more times and it came on! I was just getting ready to order a new one! Whew, so happy this worked. It’s working like it’s brand new now!
Thank you thank you!!! I was really nervous my fitbit is broken. I just got this last month and I had the same issue. And so I followed your instructions and viola, it worked! I'm so happy lol. Again, thank you so much!!! ☺️
Erenlee Dapat happy I could help! 👍🏽
how is that posible? can you help me? i dont know howd you do it..
I had the same problem with my charge 3. I contact Fitbit and had me follow some lo g restart peocedure. At the end they told me that it was out of warranty. They offer me a 35% discount on a new tracker. I kept playing with the long restart and after a 45 seconds of holding the button while in the cradle. The tracker start to work again. This is crapy selling speach and part of their internal procedure.
My girlfriend and her stupid fit bit garbage and here I am trying to fix her crap. I’m going to use my 45 auto to disassemble the charge 4 to check the software to see if it’s properly running. 230 grain ball ammo should pop the back off effectively. Don’t worry, I saw this on a Simpson episode where you can open beers, turn out lights. The pistol is a great tool.
Update, does Costco have a deal on Fitbit right now? It’s blown to pieces and is unrecognizable. I think I’ll just surprise her with a new one and pretend I didn’t just shoot it with my 1911 45 auto pistol. 😊
😂
Theres no more clock faces compatible to Inspire HR... 😪 my fitbit wont reset and wont swipe. It still shows clock and still syncing in my app but my watch wont reset. Pls help
I think it is gradually to become fully dark. My charge 3 is very dark now, and part of the screen seems black. I doubt it was from updating the firmware and burned the screen step by step. Then you could buy a new one as charge 4. It is enough! I will give up fitbit due to the lifetime is just 2 years.
Exactly what has happened to my charge 3 , half dark other half not much better. Think I'll try another watch .
My charge 2 started to fade gradually from the rich side of the screen and now my entire screen is blank. I've tried the reset but this did nothing. I think the screen is just dead.
This was done close to a year ago. Any luck getting it to work or having them send you a replacement? You said you only had it for 5 days. I would've made a copy of the receipt and sent it back with an explanation of what the problem was.
It's not working any suggestions, I can't change the face as it is not connected to my phone 😢
me too, any luck? Mine vibrates, but it's been a couple years in the cupboard and now no screen, can't sync it to app to change the clock, resetting by holding the 'button' down while in the charging cradle doesn't work either. Do I have to throw it out?
tried it all still black screen, reset it multiple times, tried on pc, on charger, all i get is the vibrations but no screen? anyone worked this out. Can the screen be gone or the connections come loose?
I had the black screen, I was charging from my computer. Then I plugged the USB lead in my phone charger... and it fired up ; )
Mine too. Was working fine but when I recharged it, it went black. All fit it equipment, charger cable and fit it charge 2. It was working, charging, then went dead while on phone with FitBit. They'll check my warranty. Not expecting to hear anything...
I have the same identical issue with my watch. Still no response from the screen.
Did it fixed or not
me too, any luck? Mine vibrates, but it's been a couple years in the cupboard and now no screen, can't sync it to app to change the clock, resetting by holding the 'button' down while in the charging cradle doesn't work either. Do I have to throw it out? Any fix?
Very disappointed too, same problem - just over 12 months and dead with no response. Off to the bin , never again Fitbit. Off to a Garmin.
mine is doing the same-nothing, just black screen
I had this same problem on my Fitbit ace 1 but it happened when I used my new 24w charger so idk if it is over voltage
I have the same problem but my screen is showing very faint. Will not be wasting money 💰 on any Fitbit ever again. 💩 product!
Same here using charge 3 but disappointed battery timing and now same issue not working only vibrating when i press button
same problems，quality is really bad don’t know what to do Changing face didn‘t work
Solution: Replace the screen. This solves bad quality of your Fitbit Alta/Alta HR.
I have the same problem but if you are in pinch black you can see the screen a little bit
Same here plz help
Marian Sheridan having a fit bit charge 3 just now not to working
Have the same problem too.
I fixed mine only on clicking on sleep and the light came back right away.
Please can you explain where the sleep setting is please
hello I have the same problem how is it I have to do? let me know something thanks.
Any luck?
I have same problem
Same for me, the sensor reading is working.. but the screen remain black.
same
Same
I've done every restart possible and I still no smile face
I had the same problem, I tried everything and nothing worked. I finally tried charging my Fitbit with my laptop & it restarted. It is working right now. Try charging or restarting with a computer.
Actually i tried soo many times...i just connects the Fitbit to computer...and did the same thing...it just vibrates only and remains the same black screen...can you help in that
@@dineshharsha3045 same issue have you had any success?
Have you tried changing the clock face? Change it on ur phone. It worked for me. Try a couple different clock faces
I did that and didn't work
You should try contacting Fitbit customer service. They might be able to send you a new one.
I plugged it in and then went to my app. Changed the clock face. The smiley face came on my Fitbit and now it works. Thanks.
got same problem to 😊
How old was your fitbit before they decided to ship you a new one?
After many tries with Customer Services, they sent me a new one and I am grateful for that 👍🏾
Sorry, but Fitbit Inspire/Inspire HR is the only one that is shipped.
Same issue this morning
Changing the clock faces actually work, idek how
It won’t change,it said it cannot find my fit bit?
@@HavanaPirici it might be because your doing it awhile after this video was posted. It worked for me
Maybe update your app
I have similar problem. A black lines of dead pixels are appearing
Mine too
Same problem - I don’t get vibrate either... I was seeing the green blinking on the back ???!
This only shows error 001. Inspire/Inspire HR/Charge 3/Charge 4 only. Attempt to update again, and if the problem persists, contact Fitbit Customer Service.
Use a laptop or computer to restart/charge Fitbit. I tried everything & nothing worked, I gave up then I thought maybe using a computer or laptop might help & it did. Try it!
there are videos showing to change the clock face on your phone and it should solve it.