The all new JetBlue Mint Suites are ridiculous
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• JetBlue A321neo takeof...
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Normally I’m fairly skeptical when an airline replaces their already-fantastic business class product with a new and improved version. Sometimes it works, sometimes it doesn’t.
JetBlue Mint has been my favorite domestic US business class seat for years. They announced an all new and improved version of it earlier this year called the “Mint Suites.” Thankfully, they are indeed better than the old seats!
This is a full review of my JetBlue Mint Suites experience from LAX to JFK. I had seat number 7A for this five and a half hour flight, and the aircraft registration was N2105J.
As you’ll see in the video, my excite-MINT level was off the charts. Ha!
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The sock being a consistent character here was simultaneously hilarious and disgusting 🤣
Of all the flights to find a dirty sock on, why did it have to be this one?? 😩😅
:))
Definitely the best business class service I've seen on a U.S. domestic flight, but that sock and the crumbs... YIKES!! (I'm sure someone at JetBlue watches these TH-cam flight reports, and will doubtlessly do a course correction when he sees this.)
It was difficult to find a voice for this review. 😅 On one hand…the sock (and crumbs). On the other hand, everything else was phenomenal!
@@sanspotter , your report was gracious given the sanitation shortcoming.
I doubt it. This is nothing unusual ( expect maybe the sock) on domestic flights. It's the nature of quick turn times on the aircraft to meet schedules. I've seen the same thing on UA/AA/ DL.
I bet JetBlue will definitely address whoever is doing the cabin cleaning at LAX regarding this. Which is a good thing, especially if it brings a change from that happening again. One of my first jobs was cleaning airplane interiors. It's not an easy job, especially when trying to do a quick turn. I'm sure they are short staffed as well. I definitely would have gotten that sock removed. 🤮
@@ChrisJohnson-hk6es Just likely throw some miles at the problem and call it day.
The new JetBlue Mint Suites are amazing. The $199 up charge for the Mint Studio is worth it if you want more storage space, and a wider bed. The buddy seat folds into part of the bed when you recline into sleep mode. I was actually able to roll around in the seat when I was sleeping! It’s definitely the best seat to fly in for when traveling across the country. Way better than (Delta One 😬)
Good to know! I’m looking forward to trying the Studio next time I fly JetBlue. 👍🏻👍🏻
You're right about Jet Blue becoming the number one airline. To find similar, you would need to be in Delta One travelling international. Hopefully, Jet Blue will drag the other airlines behind them to all improve. American Airlines anyone?
Delta one is nothing compared to some of the middle eastern and Asian carriers
There is no forgiving bad cleaning during these days.
True - especially with how much of an effort they make to tell us how thoroughly they clean the planes!
They lie! We don’t even have cleaners except on international flights
I feel like you were almost TOO kind with the crumbs and sock, although with how awesome the rest looked it's definitely a "simple" fix in the grand scheme to just raise cleaning standards, as long as actually do address it that is.
There was so much more that I wanted to say, but I didn’t want to be crucified for complaining over something so superficial. 😅 All I can hope for is that they get it right next time!
@@sanspotter Unfortunately it's nothing uncommon on domestic flights. Even before Covid, I learned to bring disinfectant wipes to wipe down the seats. It's just part of my travel kit. And i'm not a germaphobe but planes can be nasty.
"Do I need to eat this much? No."
"Did I eat all of it? Yes!
My kinda man. Lol 😆
Great review . Thanks for sharing 👍🏾
That looks like a damn good experience :)
“A damn good experience” would probably have been a better title for this video. 😄👍🏻
Glad you enjoyed the Mint 2.0 experience. Happy flying!
I agree with the part about live filming with other passengers. It's always tough to balance recording footage versus respecting the privacy of others in the plane. Nice review!
I think the good service inside makes up for the no window view. And I think the window thing will be fixed if you fly the studio.
I can't wait to take this first class trip next Spring! That's why I always get my ass up to work! 😭🙌🏽✈️
Have to try this out myself Scott! I love Mint and am just not sold on this new product frankly. The "new" suite definitely looks better than the old paired "seats", but the old "suite" definitely seems way more private and spacious. Of course there were only 4 of them though. The new IFE is definitely solid looking.
Having tried both now, the older product definitely felt more spacious. There seems a lot of wasted space in the new product.
I agree with John’s reply to your comment. The old “suite” was much more spacious and I liked how it faced forward instead of inward. The new suite feels much more premium though.
@@sanspotter I prefer the angle of the old suites as well. I like to look out the window and don't like to strain my neck. Still a good product though.
If the seat were oriented so that you could look out the window and if they'd do a proper job of cleaning, this would have been a near-perfect flight. JetBlue isn't going to change the seating in the near future, but hopefully they'll do a better job of cleaning the plane.
Great review! Thanks for the video! Cheers from Alaska!!
Looks so cool and comfortable. Hopefully some day for me I can experience it.
Thanks for the review! I’ve been wanting to try “Mint” class ever since they came out with it! Thanks!👊👍
Looks awesome! I wanna try sometime in the future. This is a great product for US domestic flight.
Thanks Kaz! Yeah, you have to try it next time you’re in the US!
I was so grossed out by how dirty the seat was....not to mention the sock 🤢🤮 Best business class in the US is just basic in Asia...but happy for you guys!
Loved the video #Woah! Can’t wait to fly the JetBlue A321 neo long range variant especially in a Mint suite!
Cheers 🥂 Scott!
I love Starlux! Can’t wait to fly them to Singapore and Japan!
Hi and thank you for always being so detailed and frank.
Hi Miguel - you’re very welcome!
Another great review Scott! I've been finding a lot a flights I've taken lately are dirty and not very (deep Cleaned) either ;( Oh and the person whos sock that belonged to probably had their dirty bare feet all over that sweet looking Suite ;( Anyways I can't wait to fly JetBlue Mint. It's been on my list for some time now and I'm glad you still were able to enjoy your flight!
Thanks Miles! I’m not normally an extreme germaphobe, but I start clenching up when dirty socks are involved. 😆 Anyway, hopefully you’ll get to try it soon!
A problem coming from all the privacy you get in a such a good business class seat is that travelers nowadays behave like they are at home. What happen to good manners?
@@sanspotter That's why I always bring wipes and give my entire area a cleaning and place any offensive items in a zip lock bag that I then give to the FA for disposal You can't count on the airline to do it properly
Great review as always !
Thanks man!
Nice video dude , I’m looking forward to trying that service if it’s offering on London route, and they must’ve made made an announcement by a stoned flight attendant on the previous flight
“Lay back enjoy the flight , take off your sock and let the fungus be among us”
note the larger overhead bins and additional LED lighting in NEO aircraft.
SANspotter reviews are always top when it comes to good language and that little pinch of satirical remarks. If I could add a request here, it would be to drop those loo reviews, which one can see now on every other flight review, and add information regarding seat- pitch and width based on the traveler. Perhaps information on the fare,... :-)
That sock was living it's best life 😂
good video, I'm flying it in a few weeks, hopefully there will be no sock
Some flights do depart out of the new International Terminal gates but are accessed only by bus
Thanks Mate 👍
I wish JetBlue flew to Europe and had more routes in America but maybe in the future
I can't wait to do this for my trip to California in May! Let's gooo!!!
Hi Scott.
Wow ! What a meal !
But I agree with you, that's pretty gross finding dirty socks at your seat, let alone the seat not being cleaned properly.
Glad it was a comfy seat though !
Yeah Heather, this was a very mixed experience. 🤣 it was hard to complain about the little things when everything else was so good. 🤷🏼♂️😩😅
i enjoyed the flight as always
I recommend everyone who flies to carry a pack of anti-bac wipes. Cause those crumbs and that sock is disgraceful. But this video was awesome and the food looked incredible. 100% would,fly them
Thx so much for this vid. I sent the link to JBlue so that they'd be brought up to speed on the sock & crumbs...I expect much better from them. Hoping to use the Mint service for London-BOS in 2022, when it begins.
I just booked mint for 2 to london in June.. 500k points seems like a lot doyou think it's worth it for the flight
Definitely agree with you on the meal. Very good. I flew this service last week. But i was not really a fan of the seat. As you point out very narrow and after a while i started to feel very closed in, in not a good way. I would have preferred in the design of the seat they used some of that overly large table space to increase the width of the seat. First world problems I understand, but it could use some tweaking, especially as they start going transatlantic. And agreed on the inward facing design. That's why I skipped Virgin Atlantic in their older configuration
Seat width is one area where the old JetBlue mint seat (the single seat suite) was far superior. Oh, and the fact that it faced forward instead of inward was a plus as well. 😅
@@sanspotter Agreed.
I have no issue with the inward seats. Tbh in most international fights you are not looking out the window relative to the length of flight.
@@andyrob3259 It's no so much the window that's the issue. it's you're pointing towards the isle.
@@johniii8147 don’t disagree. I suppose my inward seating has been designed to block passengers across the way but it would be hard to have others staring right back.
been waiting for this
Me too! This was easily my most highly anticipated flight this year.
Badass review 👍
Great trip report!
Thanks Ryan!
@@sanspotter nice
Great review. Toss the sock away lol
That food looks good, ESPECIALLY for airplane food
To you, what is the best first or business and which airline? Concerning the current situations now???… I have been looking into but having some troubles
I wish you had demanded the crumbs vacuumed, the socks removed, and seat and tray and handles/pulls disinfected. I really do. Fingers crossed you didn't actually use the toilet.
I didn’t want to be “that guy” so I just chalked it up as an anomaly and tried to forget about it. And I did use the bathroom! 😮😆
never flew jetblue, looks nice!
Sorry but I have flown Mint 3 times; to and from London and JFK. This guy is really knitpicky. It is so great. I'm a big girl and even though it isn't "comfortable", it's better than coach. The food is really good and the flight attendants are just that...attentive. I drop a package of Purell wipes down a hole I couldn't reach. They may still be there. I did inform the crew. I just don't think this is accurate; in comparison to coach. I use it mainly because I have chronic back pain. The 6 hour layover at JFK (I flew from Cleveland) was AGONY. I didn't care that there might be a crumb somewhere. People eat on the plane and the turn around is brisk. Would he rather miss a connecting flight because they are using a microscope to check the cleanliness?
Do you get to keep the headphones?
Just embarrassing that jetBlue offers better meal service than AA/UA business class. AA business you get a sandwich or a economy class food tray. They will be using the A321LR which is a long range Neo, cabin looks even better with some upgrades.
Well you get what you pay for.
You were right, it was a good one!
Thanks! Glad you enjoyed it! 😎👍🏻
Enjoyed a lot 🤣🤣🤣 loved your editing ... Subscribed
Noise canceling headphones! Yesssss! Fries in a GOLD bowl!?!! I’m giving up American Airlines.
Now let’s talk about that sock situation 😦😲😱🤪😝🤮
Nice video! Thanks! ☺️🙏🏽
Keep things in perspective. Yes, you should get the service you pay for and you have a right to complain. That said, there are people in the world who have no access to clean water, or food. So, it's always best to keep things in perspective.
Great video!! How does anyone miss a sock when cleaning?? Lol. I hope that sock didn’t give you nightmares!! 🤣😝
The fact that it was multiple shades of neon is what messed me up the most. I mean, think about the kind of people who might wear a sock like that. 🤔💭😄😄 Glad you enjoyed the video!
For sure!
Watch a collision impact test of those angled seats. Your head and neck get whipped around significantly. You arms and legs flail. IF you ever get a high speed overrun into an engineered material arresting area at the end of a runway you are going to hurt something fierce sitting in one of those angled seats. A 4 point harness isn't going to stop the head movement, but it would limit some of the undesirable body movements in an unexpected severe deceleration.
We are getting a lot better at avoiding some of the usual very violent controlled flight into ground situations in which airliners tumble tail over nose while spinning around the roll axis, but expect in the future more of the severe along the roll axis front to back deceleration situations and severe along the yaw axis downward vertical impact force situations. These angled seats aren't advancing any safety in regards to those types of impacts.
I’d complain to JetBlue and the FA and the dirtiness and the used sock. I’d expect a lot of points for compensation
I should have said something!
I agree, I seems the cleaning contractor staff didn't of cleaning job.
Could you notify an attendant that the seat still needs cleaning? Absolutely. But to act indignant and act "entitled" to compensation? Cringey AF -- Go back to your seat, Karen.
Cabin cleaners have a certain amount of time to clean a flight and it’s not alot of time
I feel like this is the kind of stuff Virgin America would have been up to if Alaska ailines didn't suck them dry and kill them... Virgin America was THE best domestic airline, 2007-2018.
#VXforever
You would think Mint customers would have access to Admirals Club lounges
We’re you filming your phone with your phone? Lol 😂 great review tho!
Great footage, what kind of camera/phone do you use?
Thanks! Just an iPhone and a GoPro (Hero 8).
@@sanspotter What kind of iPhone if I may ask?
Don’t fly them very often but each time I have they’ve been ridiculously late.
So Scott, I sincerely hope you sent your review to corporate Jet Blue so they could see first hand how “clean” their planes are. 🤨. Others, it does you no good to complain and expect things to improve. I always told my office staff … bring any justifiable complaint to my attention and along with it a suggestion on how to fix it. In this case, Jet Blue needs to immediately send down the hammer on the LAX aircraft cleaners. Meanwhile, I’m sticking to my AA 321T transcon First Class seat that actually faces the window. 👍🏻
I haven’t mentioned anything to anyone at JetBlue about it, but you’re right - I probably should have said something. Oh well. My only hope is that this was a one-off thing that isn’t happening on a regular basis. Anyway, I need to to an updated review of the AA A321T I think. It’s been a while, and I’m curious to know if anything has changed…
@@sanspotter … it’s never too late to call their attention to your presentation. It obviously concerned you Scott because you mentioned it several times. I think you should bring your presentation to Jet Blue Corporate. They’d probably appreciate the feed back. 👍🏻
@@sanspotter Hopefully it's a one-off thing! I recently flew in a Mint suite last week, and it was impeccably clean. No crumbs or litter anywhere, besides one lone empty water bottle that I found on the floor near my seat. Could hardly complain about that, was not a big deal. I will say that I miss the amenity kits that came in actual reusable pouches with zippers (I always keep those and use them!), and I miss the cookies they hand out in the end rather than the dark-chocolate covered peanuts.
The NEO is awesome. It's so quiet
Omg the sock!! And crumbs!! Ick 🥴 I wonder how they would have handled that if you would have said something right then to a flight attendant? But everything else looked amazing! I normally fly southwest so this is fancy!!! Lol one thing I am curious about, which I’m sure I can google , is how much the baggage cost. Is there a carry on fee, etc.
You missed the sliding door on the seat!
Mint is first class I thought and tbh I kinda wanna go on a mint flight
i never got to fly business class before :-( sadly i dont think i will ever get to dig through a special bag or get a lie flat seat
Did you tell JetBlue about that food crumb and sock incident? They should give you some compensation for that.
I agree with you. I'm also not a fan of the inward faced seats. But unfortunately a lot of airlines are going to make their business class like this
That stinks! I wonder why, considering that they wouldn’t lose any room by facing the seats inwards instead. 🤷🏼♂️
@@sanspotter I think it depends on the seat model but mostly this type of seat actually needs less space than forward faced seats and airlines can put more of them into a cabin without having big loss of legroom for passengers.
@@tymgames8307 More sardines in the can. Wonderful, for the airlines. Mint class? Wonderful for the passengers. Socks? Could go both ways, depending who they belong to.
Do you know outward facing seats takes you further from the windows?
Do you know how much trash is left by the previous passengers and the clean-up is contracted to vendors?
You should fly on ArabiA to experience disgust
A great video review and a great product just clean the damn plane properly
Thanks man! I’m not sure what the deal is, but most of the planes I’ve been on lately have been filthy.
I have signed up for surfshark!!! loving it btw!!! As always, another great video!!! where did you get the music from???
Thanks for the support Erin! And so glad you enjoyed the video! All music came from Epidemic Sound (as usual). 😎👍🏻
JetBlue needs to open up a restaurant!
What flights offer mint plus+
Great video bro ! 🤘😎🤘
Thanks man! Glad you liked it! 😎👍🏻
Very impressive! I always thought of JetBlue as a SouthWest sort of product. I will have to explore them further.
They have never been a Southwest style product even in economy. They don't really really compete much with Southwest. They have always offered IFE, more legroom options, assigned seating, BOB etc. It was their differciator when they started back in 1999/2000.
It took me a while to not think of them as just another low cost carrier as well, but once they introduced their Mint product (in 2014 I believe?), that all changed.
Definitely not a southwest type product, any airline that gives me more leg room, no matter what seat I get. Is priceless, especially for a taller person such as myself
The seat cleanliness is unacceptable. You need to send this video to JetBlue.
I must try this. I have been a JetBlue fan to the point that they were the only airline I would fly.
It’s an incredible experience! Hopefully you’ll get to try it soon. 👍🏻
To you, what is the best first or business and which airline? Concerning the current situations now???… I have been looking into but having some troubles
when Cathay and AA do that kind of business seating angle many years ago... it was bad... they have to get rid of it quick... seems JetBlue missed the memo lol
Nah, compere rig now, JetBlue is the best
The “THEY THICC” comment has me on the floor 🤣🤣🤣
Maybe you should use the Jeb Score (tm) when rating these services?
I wonder how much I would have to pay in licensing fees? 🤔😄
The JetBlue Mint Suites are definitely another game changer for narrow body jets... Hopefully other carriers will join the movement and create a similar product the Suites/Studio. As always, your videos as amazing to watch 😊
Thanks so much! Yes, not only are the seats (and service amazing), I really hope it’s lighting a fire under the butts of the other US airlines to do something similar. Mint is the best - hands down.
@@sanspotter But hopefully they will take cleaning the seats more serious in the future. 😅☝🏽
Do you not have to go through security to get between TBIT and T5?
Nope - there’s a walkway that bypasses security.
@@sanspotter :( Last time I was there I wanted to head to TBIT but an airport employee told me I would have to go back through security to do so. Oh well, now I know for next time.
I had free upgrade on AA courtesy of AAdvantage membership, right into a dirty seat with sticky armrest from spilled cola incompletely cleaned and a nonworking power plug! Def wish i was back in the economy .....lol....
That sucks! I probably would have scrubbed that armrest down with about 10 of those antibacterial wipe thingies to see if that made it any better before retreating back to economy. 😄
@@sanspotter didn't have any wipe with me. suppose i couldn've asked for them. also, that wouldnt solved the power plug issue. good thing the flight was only 1 hr.
"They Thiccc" Subscribed. lolll
As a woman who hasnt been on a plane in 24 years because of a very scary plane landing....do you recommend mint for my first time to Los Angeles since from Boston?
How much is it to fly jet blue mint
What's the point of offering a premium product if you can't get into a lounge? US airlines are still ridiculously over-priced for what you get compared to the ME3 and most other airlines' premium products. But, hey if they're willing to put up with it...! My mantra is "There's no prestige in paying too much." Read "being ripped off".
Normally I’d agree but the seat and service in JetBlue Mint is so good! If they ever come up with a lounge solution, it’s game over for the other airlines.
Cabin crew would have had to remove that sock before takeoff.
Okay dude the food is okay nothing fancy lol 😂
Did I miss the description of what the meals actually were? This seems is to becoming a common thread of recent reviews I’ve seen in other channels as well and it’s not good
Thanks , I’ll stick to even more space
Oops the sock 😮
You should have let folks know what food you ordered. It looked good.
It was the lasagna, chicken paillard, and the roasted cherry tomatoes (with vanilla gelato for dessert). Everything was excellent!
Is it possible to walk to Tom Bradley from all the other terminals airside?
It is possible from terminals 8, 7, 6, 5, and 4. Not 1-3.
Seats look incredibly comfortable, not gonna deny that but, i hate that isle facing seats... i mean what's the point having a window seat if i'd turn my back to the windows, i don't have a neck of an owl..
That was the biggest drawback. It wasn’t too bad though, since it wasn’t like everyone was facing each other. Still, there was only so much they could do with a narrow cabin.
I love jetblue, but for $2500.00 roundtrip, they have stiff competition across the pond. KLM was a dream on the dream liner biz class for the same cost.
I had no idea it was that expensive! However, based on my experience, this new Mint product is just as good (if not better) than what most other airlines are offering.
@@sanspotter dirty socks and crumbs aside...jetblue might be good against domestic business clas but not against KLM, Airfrance, Lufthansa and Emmirates which includes limosine services, to and from airport and hotel. Plus better seat layout and food and european service.
@@vicg5323 💯
KLM a better choice. Always reliable service and friendly flight attendants. I have found JetBlue to be inconsistent.
Great video! What's the food? Looked like there were 2 entrees???
Thanks Eddy! I chose the lasagna and the grilled chicken (strange combo, I know 😅), along with the salad. Everything was prepared to perfection!
Someone please, what is the name and artist of the first used song?
That was “Love You Better” by Gloria Tells