Omg thank you for this video! I was trying different types of headsets and the most important thing to my is comfortable. I was a little cautious at first but I really appreciate your time in making these videos!
A few suggestions. Connect it to a Yealink SIP Desk phone and make a call to another phone then record that audio, as the ip phones have their own levels and codecs that come into play which won't come through in a direct PC recording. Also, if you could list which series of Yealink Phones this is compatible with that would be a bonus (ie is it good for the T4x series or only the T5 series and above. Other than that it's great to have an in depth of review rather than just an unboxing, good job.
I bet it probably works with any yealink phone. The reason I assume that is because I bought some completely random 3rd party USB Bluetooth dongles for my T42s, and then preceded to use a 3rd party wireless headsets and it all worked perfectly.
Thanks for your business and we're happy to know you're liking the headset! To switch between audio sources, you would dock the headset in the charging base then in your call software you would change your audio device to whichever other audio device you'd prefer. If we're misunderstanding, please contact us so we can assist further headsetadvisor.com/pages/contact-us
I am a receptionist and I love this headset...except for one thing. I do not need the base to ring. Is there a way to mute it? I've been in the App settings, Device Settings, Base Ringtone Volume and set it to 0. It still rings. What am I doing wrong?
As of right now from what we're aware of there's no way to disable this feature, but from what we hear Yealink is working on a firmware update to fix this. In the meantime, you could use some sort of tape or anything that you could place on the speaker to muffle the ringing.
Yes, there is a way to get the base to stop ringing. That is the only feature I don't like with this headset and I don't know why it comes enabled. Yealink should make this feature disabled and only enable it if you want the base to ring. You need to contact your IT or Phone System vendor and they can go into the Yealink portal and disable that feature.
Unfortunately GoTo doesn't have an integration as of yet for wireless headsets to give you the ability to answer/end calls from the headset when away from the computer. If you use a corded desk phone, we could get you that capability.
Hi Brian, you can't unfortunately, as it's not made for this application. That being said, Yealink is coming out with a new model soon that will be portable to be used in the car or laptop while traveling soon.
I see units for sale that don’t specifically say noise cancelling. Are there units that don’t have that feature? Really need noise canceling. If so is there a model number?
Yes, there are some models that don't have noise canceling, and all noise canceling microphones aren't created equal. Depending on what you need a headset to connect to would determine which headset to go with.
@@Phoys1 Every WH63 variant has a noise canceling microphone. headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset?_pos=1&_psq=wh63&_ss=e&_v=1.0
It can’t. This model is only made to work with a desk phone or computer. Feel free to to contact us and we can narrow down what’s best for you. headsetadvisor.com/pages/contact-us
Can you use the headset without the base being connected to power? I like this headset but when working from a coffee shop power to a headset is not always an option
The WH63 doesn't have a speakerphone built in. That being said, the WH67 variant does have a speakerphone and from our testing it does well to hear and be heard. You'll be able to hear a speakerphone test of the WH67 here th-cam.com/video/m-h19XmHsdE/w-d-xo.html
Hi Fuaad, it really depends on how loud your environment is. If the environment is distracting enough that if one ear is free you would be bothered, then getting a headset with dual speakers would be best like the WH62 here headsetadvisor.com/products/yealink-wh62-dual-speaker-dect-wireless-office-headset
As an update the Yealink line of wireless headsets is compatible with 3cx to allow you the ability to answer/end calls away from the computer with your headset.
Hi Tony, yes it's compatible but keep in mind you won't get the ability to answer/end calls on the headset when away from the computer. If that feature isn't needed then the WH63 is an awesome headset to consider. If you decide to order on our website, feel free to use coupon code TH-cam for an additional discount. headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset
Hi Jeffery, yes as long as you're connecting to the computer app. Keep in mind, you will have to answer/end calls from the computer app. You won't be able to answer/end calls from the headset when away from the compuet with the headset.
Hi Christy, yes this headset will work. If you go with this model, use coupon code TH-cam at check out here headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset?_pos=1&_sid=08d88005d&_ss=r
Yealink EHS35 EHS (Electronic Hook Switch) RJ9 to USB-C Adapter Cable for Yealink WH6x Wireless Headset Series and Yealink T3x Telephone Series. bought from Amazon for CAD$77.97
@@aptaccountingtaxservices6727 in this case since it wasn’t ordered from us we can’t know for certain if it’s a genuine product or not, so you’d want to contact Yealink or Amazon for the best help.
I have my WH63 plugged into my T41S desk phone and Windows PC. When I try to listen to any videos/music on my PC, the audio comes through really spotty and goes in and out. Any advice on this?
Hi Brittany, that isn't normal. Can you updating the headset by downloading USB Connect here www.yealink.com/product/yuc once the headset is fully up to date, see if that helps. If not, disconnect the USB cord from the computer, restart the computer and plug into a different USB port. Let us know if this helps :)
Cause its a “mono speaker microphone” like all headsets (with noise cancelation) unlike say music earphones… every human has different pitches and depth to there natural speaking voice, something that mono speakers do not transmit, so you sound monotone like a robot 🤙
A shotgun mic or desktop mic will always give a more clear mic quality in comparison to a headset with a noise canceling microphone. These type of microphones won't block out any background noise though.
I wouldn't go that far to say it's a rip off from the 440, but it would be fair to say there's a couple of similarities. That being said, everything from the earpiece, design, charging base functionality is all unique and not the same as the 440. What's your thoughts?
@@HeadsetAdvisor Well, they both come with ear tips, both come with headbands for over the head, and behind the head. The actual unit itself is almost identical in shape and design. They both have a charging base that the the unit clips into, in *exactly* the same fashion. The only difference I can see is that the Savi 440 charging stand is much smaller, doesn't have buttons. Oh, and the Savi 440, was released 12 years ago with DECT.
@@abscinthe I currently have the Plantronics Savi 400. I work on microsoft team and Interactive desktop for all business phone calls. I am wondering if this would be a good replacement that would work with my required programs.
Omg thank you for this video! I was trying different types of headsets and the most important thing to my is comfortable. I was a little cautious at first but I really appreciate your time in making these videos!
No problem!!
A few suggestions. Connect it to a Yealink SIP Desk phone and make a call to another phone then record that audio, as the ip phones have their own levels and codecs that come into play which won't come through in a direct PC recording. Also, if you could list which series of Yealink Phones this is compatible with that would be a bonus (ie is it good for the T4x series or only the T5 series and above. Other than that it's great to have an in depth of review rather than just an unboxing, good job.
Thanks for watching and providing your feedback, Andrew! That will help us improve for the future.
I bet it probably works with any yealink phone. The reason I assume that is because I bought some completely random 3rd party USB Bluetooth dongles for my T42s, and then preceded to use a 3rd party wireless headsets and it all worked perfectly.
I just purchased the yealink WH63 from your company. I love it! If I do not want to use the ear piece on a zoom meeting how do I disconnect it?
Thanks for your business and we're happy to know you're liking the headset! To switch between audio sources, you would dock the headset in the charging base then in your call software you would change your audio device to whichever other audio device you'd prefer. If we're misunderstanding, please contact us so we can assist further headsetadvisor.com/pages/contact-us
I am a receptionist and I love this headset...except for one thing. I do not need the base to ring. Is there a way to mute it? I've been in the App settings, Device Settings, Base Ringtone Volume and set it to 0. It still rings. What am I doing wrong?
As of right now from what we're aware of there's no way to disable this feature, but from what we hear Yealink is working on a firmware update to fix this. In the meantime, you could use some sort of tape or anything that you could place on the speaker to muffle the ringing.
Yes, there is a way to get the base to stop ringing. That is the only feature I don't like with this headset and I don't know why it comes enabled. Yealink should make this feature disabled and only enable it if you want the base to ring. You need to contact your IT or Phone System vendor and they can go into the Yealink portal and disable that feature.
Can I use it with an iPhone? Sometimes I need to pick calls while out of home but want something very portable with good noise cancelling microphone.
Unfortunately not. Feel free to contact us and we can recommend a couple alternatives headsetadvisor.com/pages/contact-us
I only use goto IP phone on my work computer..can use this headset to answer my calls ?
Unfortunately GoTo doesn't have an integration as of yet for wireless headsets to give you the ability to answer/end calls from the headset when away from the computer.
If you use a corded desk phone, we could get you that capability.
That’s too bad ..but thanks anyway
@@luiseduardorooney8807 you’re welcome. Hopefully one day soon they’ll create this integration!
How can I use this in the car on laptop if I am traveling?
Hi Brian, you can't unfortunately, as it's not made for this application. That being said, Yealink is coming out with a new model soon that will be portable to be used in the car or laptop while traveling soon.
Great video. Can you add the charger adapter to the 63 like you can in the 67?
Are you referring to the wireless charger for a mobile phone?
Yes exactly
@@iliya07 Ah got it. Only the WH67 offers this feature.
@@HeadsetAdvisor thanks for the heads up.
I see units for sale that don’t specifically say noise cancelling. Are there units that don’t have that feature? Really need noise canceling. If so is there a model number?
Yes, there are some models that don't have noise canceling, and all noise canceling microphones aren't created equal. Depending on what you need a headset to connect to would determine which headset to go with.
@@HeadsetAdvisor Will it work on the Yealink SIP-T35W?
@@Phoys1 Yealink T53W? If so then yes the WH63 will work.
@@HeadsetAdvisor Did you happen to have a model number of the WH63 that has the noise canceling mic. i just want to make sure i get the right one.
@@Phoys1 Every WH63 variant has a noise canceling microphone. headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset?_pos=1&_psq=wh63&_ss=e&_v=1.0
Can this headset be used while driving and making calls or answering calls with Nextiva?
It can’t. This model is only made to work with a desk phone or computer. Feel free to to contact us and we can narrow down what’s best for you. headsetadvisor.com/pages/contact-us
Is this headset compatible with the Yealink SIP T46U Ultra elegant Gigabit IP Business Phone?
Hello! Does this headset work with RingCentral to answer/hang up calls?
Yes :)
Can you use the headset without the base being connected to power? I like this headset but when working from a coffee shop power to a headset is not always an option
Yes you can use the base with just a usb cable not the power adapter which is quite a nice feature.
Are there any discounts or coupons if I place an order?
Hey Scott, use coupon code TH-cam here headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset?_pos=1&_sid=aa8ef6423&_ss=r
Does it have a speakerphone option? If so how is the quality of speakerphone?
The WH63 doesn't have a speakerphone built in. That being said, the WH67 variant does have a speakerphone and from our testing it does well to hear and be heard. You'll be able to hear a speakerphone test of the WH67 here th-cam.com/video/m-h19XmHsdE/w-d-xo.html
Does anyone know how to make a call while using the headset? I can only find directions on how to answer calls.
Is this headset good for loud environments?.Because one ear is not covered, which means you can easily distracted by the background noise.
Hi Fuaad, it really depends on how loud your environment is. If the environment is distracting enough that if one ear is free you would be bothered, then getting a headset with dual speakers would be best like the WH62 here headsetadvisor.com/products/yealink-wh62-dual-speaker-dect-wireless-office-headset
@@HeadsetAdvisor Thanks Brother 👍
Is remote answering with the call control button available on 3CX softphone?
As an update the Yealink line of wireless headsets is compatible with 3cx to allow you the ability to answer/end calls away from the computer with your headset.
Do you know if this will work with a Chrome Extention icloud based phone system- It is called ServiceM8 Phone
It should work but we haven't tested to say for 100% certainty.
Is the Yealink WH63 compatible with theRingCentral desktop application?
Hi Tony, yes it's compatible but keep in mind you won't get the ability to answer/end calls on the headset when away from the computer. If that feature isn't needed then the WH63 is an awesome headset to consider.
If you decide to order on our website, feel free to use coupon code TH-cam for an additional discount. headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset
@@HeadsetAdvisor Do you recommend a wireless headset, with remote answer/end calls, that works with the RingCentral Desktop app?
Is the Yealink WH63 compatible with Momentum Mobility Desktop by Momentum Telecom?
Hi Jeffery, yes as long as you're connecting to the computer app. Keep in mind, you will have to answer/end calls from the computer app. You won't be able to answer/end calls from the headset when away from the compuet with the headset.
Can you tell me if this headset will work with a Yealink T46G please?
Hi Christy, yes this headset will work. If you go with this model, use coupon code TH-cam at check out here headsetadvisor.com/products/yealink-wh63-convertible-dect-wireless-office-headset?_pos=1&_sid=08d88005d&_ss=r
Will this work with a Yealink T-20?
Is the Power Adapter only DC?
Hi Jeremy, yes it uses DC power to charge.
Hello after connecting WH63 to my phone Yealink SIP-T336 it is not working by attaching adaptor LPN RR FF895 4625 pls help
Can you confirm the adapter you're referring to? Is it the EHS35?
Yealink EHS35 EHS (Electronic Hook Switch) RJ9 to USB-C Adapter Cable for Yealink WH6x Wireless Headset Series and Yealink T3x Telephone Series. bought from Amazon for CAD$77.97
@@aptaccountingtaxservices6727 in this case since it wasn’t ordered from us we can’t know for certain if it’s a genuine product or not, so you’d want to contact Yealink or Amazon for the best help.
I will return and buy from you guys are you based in Canada or ready to ship my phone model is SIP-T33G and cost
@@aptaccountingtaxservices6727 please contact us for help from here headsetadvisor.com/pages/contact-us
I have my WH63 plugged into my T41S desk phone and Windows PC. When I try to listen to any videos/music on my PC, the audio comes through really spotty and goes in and out. Any advice on this?
Hi Brittany, that isn't normal. Can you updating the headset by downloading USB Connect here www.yealink.com/product/yuc once the headset is fully up to date, see if that helps. If not, disconnect the USB cord from the computer, restart the computer and plug into a different USB port. Let us know if this helps :)
@@HeadsetAdvisor Thank you for the advice. Unfortunately neither of those worked. Its current firmware version is 104.430.0.40. Any other ideas?
Whenever I am calling anyone everyone is telling me I sound like a robot
Hi Jim, is this when you’re calling on your desk phone or computer?
Cause its a “mono speaker microphone” like all headsets (with noise cancelation) unlike say music earphones… every human has different pitches and depth to there natural speaking voice, something that mono speakers do not transmit, so you sound monotone like a robot 🤙
@@AB-lm6dy 🤙
Has anyone tried this with WebEx phone? Can you answer calls on the headset?
You can use it on webex phone but you can’t answer/end calls away from the computer as of yet
The camera audio is much clearer
A shotgun mic or desktop mic will always give a more clear mic quality in comparison to a headset with a noise canceling microphone. These type of microphones won't block out any background noise though.
soft rubber material - medical grade silicon.
Soo... am I the only one thinking this is a complete rip-off of the Plantronics Savi 440?
I wouldn't go that far to say it's a rip off from the 440, but it would be fair to say there's a couple of similarities. That being said, everything from the earpiece, design, charging base functionality is all unique and not the same as the 440.
What's your thoughts?
@@HeadsetAdvisor Well, they both come with ear tips, both come with headbands for over the head, and behind the head. The actual unit itself is almost identical in shape and design. They both have a charging base that the the unit clips into, in *exactly* the same fashion. The only difference I can see is that the Savi 440 charging stand is much smaller, doesn't have buttons. Oh, and the Savi 440, was released 12 years ago with DECT.
@@abscinthe I currently have the Plantronics Savi 400. I work on microsoft team and Interactive desktop for all business phone calls. I am wondering if this would be a good replacement that would work with my required programs.