I worked for a collection company for all of eight hours. I was hired, went for one day of training, that was enough. I never went back. I couldn't treat people like that, and be that shady. Besides, it's crap work, low pay, high pressure, no room for growth, and debt collectors are nothing more than reverse telemarketers. They are people who answered an ad for "easy phone work", and the other half of the people I worked with, were from a temp agency.
I worked for ACT from October 2021 to Sept 2023, I can confirm, they are still working with Bank of America. It was the only client I was aware of while working with them
Why not make these agencies illegal, shut them down and have companies be tough enough to collect their own debts? If a debt collector came at me this way I’d dare him to walk on my doorstep next.
This happened soooo long ago lol. Since then they cleaned up their act. As a former ACT employee this situation is often talked about. Collections no longer exists at the Harlingen location.
I used to work at ACT In Harlingen multiple times😂 they are under paid, and over worked!!!! The customers are so awful and act like they are entitled in the fraud department
I used to like to argue with the bill collectors lol they'd try to scare me and I'd just laugh it off. They're gonna put me behind the bar 🤣🤣🤣🤣 I'm still waiting.
I could not even fathom someone who would threaten to end someone like come on, people are people. Never threaten someone over money, you don’t know the amazing person that person is and they don’t deserve to live in that amount of fear.
Unless you owe thousands and thousands or its student or IRS debt, more than likely the worst thing you will see is a negative impact on your credit. In fact, most judges would get very annoyed seeing a case for under 1000
Even then, debt collectors can’t legally pursue you unless they have confirmation from you that the debt is yours. If you just ignore the calls there’s nothing they can do once the statute of limitations is up.
I learned my lesson good and early about those rotten scoundrels at B of A when I was a young college student in 1983, and pulled a fast one with a "mysterious bank fee". I see they haven't changed.
I'm collectors too, but we were never taught to behave that way. We're always kind, ready to help and we're always positive towards the customer issue. It's some uneducated man doing sh**t there.
Lol.. I'd be laughing my damn ass off if I got calls like this! Why get all butthurt? its funny as hell listening to them try to "scare" you into shape!!
***** Yea I know. I agree its a dirty practice but, I still dont think we need any more lawsuits & suing people over dumb shit... Tell the debt collector to GET BENT! Laugh in his face And get on with your life.(take care of your business)... Thats my 2 cents
+v5u7sulh2 Its all about the lawsuits. If you could get a million dollars just to pretend to be butthurt and cry a little bit.. you would probably take the money
v5u7sulh2 The company represents a large multi billion dollar bank. You would expect them to be professional about dealing with customers. They had it coming.
Some are actually investors or don’t need anything. It’s payroll that want their coupon payment, commission, and or haircut. They are the ones pushing the sale sometimes.
I work front line collections for Bank of America and let me tell you this type of shit doesnt happen there... but the 3rd party collections is a whole other story... If Bank of America is a client of ACT they need to do something
We need Attorney Generals and the Consumer Financial Protection Bureau to go after Abusive Debt Collectors and close down shady operations that use these tactics. Personally if it was me, I would penalize debt collectors for violating the law by reducing the amount debtors owed when the laws are violated. I would also ban awarding default judgements if the statute of limitations on the debt has expired.
Had one of these fools follow up with me on a broken lease and he was starting to get fresh and cute about me breaking my lease and how it's nobody else's fault. Let's just say in the end I made him feel like real crap to the point he just hung up on me. 😁 These kind of people need to get a real job and stop feeling big. There are no worser than hobos begging on the streets.
Collectors are not good, you can "defend" the industry you work in all you want, but the methods you people use are wrong. Keep in mind that the money you all try to collect is NOT owed to you....if people are able to pay, and decide to pay, it should be to the original creditor, not to YOU....a debt collector is owed nothing..ever! You all like to "buy" the debt for super cheap that a business has wrote off, and then try to get us to pay for it.....yeah, that makes a ton of sense. Get a real job.
ok lend me $1000 and ill duck and dodge your calls. then how would you collect money from me? If you run up a credit card bill you owe it just because the debt is bought fee are not added to it. You owe what the bill was when it gets written off. And just because a company buys it for pennies on the dollar you dont sell it for the same price its called a profit.You cant go to Best Buy and ask to buy a big screen for the same price the store bought it for. They will go out of business. I say about 98%of credit card debt gets settled for way less then it was when it comes to collections.
And you're point......? If someone were to pay the debt they owe that is great, but they should NEVER pay a collection agency, because they money is not owed to that agency...they should pay it to the original creditor..period! Collection agencies think they are owed money because they bought the debt for pennies on the dollar, but in reality they never provided a service, therefore they didn't do ANYTHING for the money....therefore they are not owed anything. I find it offensive when debt collectors think they actually have a right to that money. It isn't their money, it isn't their business, and they were never "hired" to collect it.
Ok a company can only hold a account for 181 days with out payment then by law they have to hire a 3rd party to collect or sell the debt. And if the debt is sold the collection agency does not and can not add more to the balance. Like I said most of the time the debts are settled for less what they debtor owes but you have to think iif you loan me $1000 and i dodge and dodge you for 181 days thats like 6 months what will you do? And as for the pennies of the dollars thing when you open a business and sell your your product at cost please let me know ill be your best customer but you will go out of business
@@bsharp1981Wow your education shows. If a judge will not hear the case is because there’s little to no income and assets. That is why these higher lawyers will not do a judgement or garnishment or other ways. Now your underqualified little payroll took a risk in buying it. We will sue your little mom and pop employer and file with multiple government agencies. You are like an underqualified cheap used car salesperson.
Well, CBC Canada when will you investigate the debts collectors gone wild in Montreal? Royal Bank: when will you pay me my compensation and appollogize?
Then they dont want American to deport them with good jobs another thing is that the ex inmates that look for a better life wont get an opportunity in life specially that city
Yeah but more like getting a third party to do their dirty work. This is classic getting subordinates at the bottom to do it then cut them off if they get caught
Let's be honest...after seeing the two, that brother would beat the living $%# out of Carlos Oliva and his stupid haircut. I hope Mr. Oliva runs into that guy one day, preferably in a parking garage with no cameras.
As its not allowed by law As that ans machine message can be heard frm any of ur family members or in front of guests unknown anyone And debtors may feel bad abt it as its their personal matter Privacy law
Maybe these people shouldn't take out loans and over darft there bank accounts if they don't want us calling them! Pay your fucking bills. Ill do collections for life
Terry Barnes I can’t stand debt collectors. If they said shit like that to me I would cuss them out and tell them to show up at my doorstep, guarantee they wouldn’t be leaving the same way they showed up.
Dont shout or abuse debt collectors What is their fault U did not pay hencw getting calls Even if its not ur bill Tell them nicely dont bark like dogs on them
I dont acutally think these debt collectors were working at the time. They probably just got bored and decide ( in there free time --while not working) to make prank calls just for shits and giggles.
wait I worked at act and if you were black theyu gave you help to save your house and if you was white we connected them to a different department that told them o well
![Debt Collector Car Repossession Turns Hostile | Call The Bailiffs Ep 4 [Full Episode] OMG Stories](http://i.ytimg.com/vi/Mzj2jDjCo9w/mqdefault.jpg)
![Debt Collector Car Repossession Turns Hostile | Call The Bailiffs Ep 4 [Full Episode] OMG Stories](/img/tr.png)
![Debt Collectors Freeze AIRLINE Until They Refund Passenger | Call The Bailiffs Ep 5 [Full Episode]](/img/n.gif)
I worked for a collection company for all of eight hours. I was hired, went for one day of training, that was enough. I never went back. I couldn't treat people like that, and be that shady. Besides, it's crap work, low pay, high pressure, no room for growth, and debt collectors are nothing more than reverse telemarketers. They are people who answered an ad for "easy phone work", and the other half of the people I worked with, were from a temp agency.
Wow
I like how ABC went straight to the big boss CEO and 2 days later they cut ties with Advanced Call Center Technologies.
They stopped debt collection but BOFA still does business with ACT. I worked there until it got super ghetto
@@ToniTerror36 ACT was always ghetto lol
I worked for ACT from October 2021 to Sept 2023, I can confirm, they are still working with Bank of America. It was the only client I was aware of while working with them
Good journalism. Keep it up guys. Such debt collectors are a disgrace to society. They should be completely weeded out.
I agree with you
Why not make these agencies illegal, shut them down and have companies be tough enough to collect their own debts? If a debt collector came at me this way I’d dare him to walk on my doorstep next.
Get a face full of lead
This happened soooo long ago lol. Since then they cleaned up their act. As a former ACT employee this situation is often talked about. Collections no longer exists at the Harlingen location.
It happened, though. Doesn't matter how long ago. Never forget.
Your company made a reputation for themselves. "Long time ago". Hunny, it's not long enough if people still remember.
I used to work at ACT In Harlingen multiple times😂 they are under paid, and over worked!!!! The customers are so awful and act like they are entitled in the fraud department
I used to like to argue with the bill collectors lol they'd try to scare me and I'd just laugh it off. They're gonna put me behind the bar 🤣🤣🤣🤣 I'm still waiting.
That's all bill collectors are empty threats and fear tactics. They're not going to do anything but keep on calling and calling. Lol
Oh No I just finished training for BOA at ACT in fraud department. Should I run???
@@amybradley9323 no. You’re fine. I know who runs that dept and they have all new management.
@@TaraLeigh74 I ran along time ago
Morale of this story is to NOT be a Bank of America Account holder! Together we can all starve this bank to death!
Amen to that ! I do all banking needs with a credit union
Classic Bank of America. They're so big they don't have to care.
You got that right!
yup
Never once do the messages say they were looking for money
This is why I don’t do business with debt collectors. When they call I threaten them with bodily harm.
I would tell them to F their mothers.
These are debt collectors? These just sound like stalkers
It sounds like he was talking mad shit with the guy and then recorded their response.
Doesnt matter. Should not be receiving these calls to begin with. Company should be held responsible for their employees. Lol this is wild
@@ThEFiGeRaToR He's the one who asked for their money. He has to pay his debt.
Was that lawyer Indiana Jones?
This is horrific. I knew they go extreme lengths, but this? Oh. My. God.
Dave Ramsey taught me how to tell if the chairman is telling the truth. Yep, his lips were moving, he was lying!
Yep 😊
"I'm looking for some watermelons." That is so fucked up in so many ways.
The truth is the debt collector on the other end is complete coward. If he was to meet him in real life he would probably run away. 😆❤️
I could not even fathom someone who would threaten to end someone like come on, people are people. Never threaten someone over money, you don’t know the amazing person that person is and they don’t deserve to live in that amount of fear.
3:30 "Is that a voice-mail message that you left?" "I guess if it is recorded, it sounds like me." WTF??!!
Ignore collection agencies. Throw out their letters and don't answer their calls.
For real???
Unless you owe thousands and thousands or its student or IRS debt, more than likely the worst thing you will see is a negative impact on your credit. In fact, most judges would get very annoyed seeing a case for under 1000
Even then, debt collectors can’t legally pursue you unless they have confirmation from you that the debt is yours. If you just ignore the calls there’s nothing they can do once the statute of limitations is up.
I learned my lesson good and early about those rotten scoundrels at B of A when I was a young college student in 1983, and pulled a fast one with a "mysterious bank fee". I see they haven't changed.
Imagine if this guy called Angry Grandpa! "That's a dollar bill, a peso" Lmfao😂😂😂😂!
File a lawsuit against the them. They can not call you all hours of night..
I'm collectors too, but we were never taught to behave that way. We're always kind, ready to help and we're always positive towards the customer issue. It's some uneducated man doing sh**t there.
Amazing... PAY THE MAN! Iv never had a debt collector talk that way to me.
Lol.. I'd be laughing my damn ass off if I got calls like this! Why get all butthurt? its funny as hell listening to them try to "scare" you into shape!!
***** Yea I know. I agree its a dirty practice but, I still dont think we need any more lawsuits & suing people over dumb shit... Tell the debt collector to GET BENT! Laugh in his face And get on with your life.(take care of your business)... Thats my 2 cents
+v5u7sulh2 Its all about the lawsuits. If you could get a million dollars just to pretend to be butthurt and cry a little bit.. you would probably take the money
v5u7sulh2 The company represents a large multi billion dollar bank. You would expect them to be professional about dealing with customers. They had it coming.
YEAH...BECAUSE BANK OF AMERICA IS SO CLASSY AND PROFESSIONAL LOL
id be laughing my ass off as well. this is great!
Dept collection is a great example of income inequality in America
Jones looks ultra stoned. Debt collectors can only legally call between hours of 8 am and 9 pm.
I would pay money to see jones and the people calling locked in a room Brother jones is a big dude!! LOL
they need to seize all their assets and send them a cease and desist notice
Wow, I just got hired at ACT. Seeing this, I might just quit now.
TheSpookyBoi Did You ??
Ppl are just stupid down right. That black strong man is fine as hell.
0:58 bruh That Laff OMG 🤣
WOW!!!! We are never allowed to talk like that to borrowers!
Some are actually investors or don’t need anything. It’s payroll that want their coupon payment, commission, and or haircut. They are the ones pushing the sale sometimes.
This part of theatre not a game 🎯 🎭🎯🎭
Come to my door instead, that’d be better
Maybe helping someone out of debt is thing to practice too 😁 🎭
I work front line collections for Bank of America and let me tell you this type of shit doesnt happen there... but the 3rd party collections is a whole other story... If Bank of America is a client of ACT they need to do something
We need Attorney Generals and the Consumer Financial Protection Bureau to go after Abusive Debt Collectors and close down shady operations that use these tactics. Personally if it was me, I would penalize debt collectors for violating the law by reducing the amount debtors owed when the laws are violated. I would also ban awarding default judgements if the statute of limitations on the debt has expired.
Stephen Hinkle Actually, default judgments are invalid and illegal after the SOL is expired.
Had one of these fools follow up with me on a broken lease and he was starting to get fresh and cute about me breaking my lease and how it's nobody else's fault. Let's just say in the end I made him feel like real crap to the point he just hung up on me. 😁 These kind of people need to get a real job and stop feeling big. There are no worser than hobos begging on the streets.
When they try to collect i tell them that i want a BELL OUT just the same way they got theirs...
Bank of America should we be responsible for the calls that are taking place
All this for $81?
I used to work for ACT… none of this surprised me
The ones I know about require background check and credit check. I have no idea why they don't do the same.
This is why ACT is a hell hole.
They didnt get fired that place is still open but its now a other department
Im a collector of over 8 years and i always defend bill collectors but this collector give us collectors a bad name and i hope he goes back to jail
Collectors are not good, you can "defend" the industry you work in all you want, but the methods you people use are wrong. Keep in mind that the money you all try to collect is NOT owed to you....if people are able to pay, and decide to pay, it should be to the original creditor, not to YOU....a debt collector is owed nothing..ever! You all like to "buy" the debt for super cheap that a business has wrote off, and then try to get us to pay for it.....yeah, that makes a ton of sense. Get a real job.
ok lend me $1000 and ill duck and dodge your calls. then how would you collect money from me? If you run up a credit card bill you owe it just because the debt is bought fee are not added to it. You owe what the bill was when it gets written off. And just because a company buys it for pennies on the dollar you dont sell it for the same price its called a profit.You cant go to Best Buy and ask to buy a big screen for the same price the store bought it for. They will go out of business. I say about 98%of credit card debt gets settled for way less then it was when it comes to collections.
And you're point......? If someone were to pay the debt they owe that is great, but they should NEVER pay a collection agency, because they money is not owed to that agency...they should pay it to the original creditor..period! Collection agencies think they are owed money because they bought the debt for pennies on the dollar, but in reality they never provided a service, therefore they didn't do ANYTHING for the money....therefore they are not owed anything. I find it offensive when debt collectors think they actually have a right to that money. It isn't their money, it isn't their business, and they were never "hired" to collect it.
Ok a company can only hold a account for 181 days with out payment then by law they have to hire a 3rd party to collect or sell the debt. And if the debt is sold the collection agency does not and can not add more to the balance. Like I said most of the time the debts are settled for less what they debtor owes but you have to think iif you loan me $1000 and i dodge and dodge you for 181 days thats like 6 months what will you do? And as for the pennies of the dollars thing when you open a business and sell your your product at cost please let me know ill be your best customer but you will go out of business
@@bsharp1981Wow your education shows. If a judge will not hear the case is because there’s little to no income and assets. That is why these higher lawyers will not do a judgement or garnishment or other ways. Now your underqualified little payroll took a risk in buying it. We will sue your little mom and pop employer and file with multiple government agencies. You are like an underqualified cheap used car salesperson.
Well, CBC Canada when will you investigate the debts collectors gone wild in Montreal? Royal Bank: when will you pay me my compensation and appollogize?
Imagine doing business with Bank of America..........
down with bank of america
good shit bro....get they money
Good Job!!! ABC...
Bank of America - Wow - So Fired
Bank of America: the official bank of the Democratic National Committee
Can't believe they got the wrong guy.
Wow
Allen should've called the FBI
Nobody:
Leopold Strauss:
I wish they would do that to me. That's a payday!
So I think you like easy money right?
I dealt with probably every"alphabet"debt collecton agenciy in the u.s.
Mark is my guy and he is serious as a heart attack.
Good. I'm glad that company was let go by BofA
Biggs Darklighter Nope! They're still with them. I just got hired to work with them at ACT
Then they dont want American to deport them with good jobs another thing is that the ex inmates that look for a better life wont get an opportunity in life specially that city
Good on ABC on getting BOA to fire ACT.
Yeah but more like getting a third party to do their dirty work. This is classic getting subordinates at the bottom to do it then cut them off if they get caught
Don't worry if those Collectors do that I get the FBI involved
I will kick the shit out of the person , who will call to my house , with such words . i swear god . and i do not give a fuck
"That sounds like me" Note he did not say yes.
That was awesome.
Let's be honest...after seeing the two, that brother would beat the living $%# out of Carlos Oliva and his stupid haircut. I hope Mr. Oliva runs into that guy one day, preferably in a parking garage with no cameras.
I would find the phone numbers of the president of the bank, the incasso co. and then play the tapes for them at same times at nigth.
Having worked for BofA, I can attest that this bank is the worst.
Will do because we're all rich.
lmao this is exactly what I was thinking
Debt collectors that calls me have never left any voice messages once.
As its not allowed by law
As that ans machine message can be heard frm any of ur family members or in front of guests unknown anyone
And debtors may feel bad abt it as its their personal matter
Privacy law
Wtheck?? Thats terrible. Geez def debt collectors gone wild
I need to get a bank of America card and not pay
Maybe these people shouldn't take out loans and over darft there bank accounts if they don't want us calling them! Pay your fucking bills. Ill do collections for life
Low life.
Sicko
81 dollar....seriously? 81 dollar and that mofo fuk people up
They came from prison is probably a lower wage if any in there
These Debt Collectors went to far here no need to be racial
Terry Barnes I can’t stand debt collectors. If they said shit like that to me I would cuss them out and tell them to show up at my doorstep, guarantee they wouldn’t be leaving the same way they showed up.
2:16 😂😂😂😂😂💀
One and a half MILLION? Call me right now and tell me about how my kids' are sticking to the velcro ceiling.
This is fucking ridiculous.
Dont shout or abuse debt collectors
What is their fault
U did not pay hencw getting calls
Even if its not ur bill
Tell them nicely dont bark like dogs on them
I HAVE A SOLUTION TO AVOID THIS SHIT .... PAY YOUR BILLS
I'm half black but this was funny as hell haha
Which part exactly was funny about this? The harassment? The threats to kill? Or?
what if a person doesnt mind if they dont pay they're bills
What is your education level? If a judge did not hear the case is probably there there’s little income if any or assets
He's Zimmerman's brother
The person on the phone is also a black guy.
I dont acutally think these debt collectors were working at the time.
They probably just got bored and decide ( in there free time --while not working) to make prank calls just for shits and giggles.
badpanda84 but it ain't funny when someone giggles and shits.
wait I worked at act and if you were black theyu gave you help to save your house and if you was white we connected them to a different department that told them o well
FBI will help
I wanna work for act
Holy crap, I can’t believe trump hasn’t owned a debt collection company. Oh wait, he does, it’s called the federal government.
This debt collector are nothing, you must see indonesian debt collector
I hope the harassment victims got their settlement money before BOA fired the collection agency.
I am being harassed by #469410
This can't be real.