Thinkware Connected App Set Up Guide | Review | BlackboxMyCar

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  • เผยแพร่เมื่อ 25 ต.ค. 2024

ความคิดเห็น • 66

  • @miked1120
    @miked1120 6 หลายเดือนก่อน +3

    Sorry, I'm an idiot. On the Thinkware website, for the U3000. You mentioned this, but....???1.Personal Mobile Hotspot Device, connected via smartphone. 2. Portable Hotspot Device, connected via portable hotspot device. 3. Vehicle WiFi, connected via vehicle wifi. I didn't know vehicles had their own wifi...? And for 1 and 2, you have to purchase a separate device? And then pay for cell service, to said device?? Thanks.

    • @blackboxmycar
      @blackboxmycar  6 หลายเดือนก่อน +2

      Hi there, no worries. #3: Yes, some modern cars do have their own wifi connection, though it is still rare.
      #2: Yes, you can connect the Thinkware to a hotspot from your phone which just uses your phone data, but given you have to be in the vehicle for that connection, it's not the most useful.
      #1: Many cell-service providers also offer mobile hotspots that stay in the vehicle, and provide internet in the vehicle. Since this functions similar to your home wifi, you are normally paying monthly for this, but it all depends on your cell service provider. Dash Cams normally don't use very cell service, and 2-3gbs of data a month is often plenty.

  • @maskeeta888
    @maskeeta888 16 วันที่ผ่านมา

    My Q1000 was hardwired by Geek Squad. It does not enter parking when car shuts off and am unable to access remote live review when car is off. What would you think the issue is?

  • @FatTofu-pu2li
    @FatTofu-pu2li 6 วันที่ผ่านมา

    Can you connect to car and dahscam at the same time?

  • @terencerodrigues6018
    @terencerodrigues6018 8 หลายเดือนก่อน

    Hi Joseph, had asked this same question on one of your earlier reviews on the U3000 camera. Question is regarding the U3000 Thinkware LIVE remote view option...Basically, my intention is to view my car, LIVE from any remote location, even when the car is "SWITCHED OFF" (that's the key word). So my question is, if I connect the U3000 camera (front and rear) with a hardwire kit or if I use an external battery, like the ivolt Xtra or Powercell8, which will actually require me in both of the above cases to connect to the fuse box and this will eventually give the U3000 camera a constant power source alongwith having an internet connection inserted in the usb port of the battery, will I be able to see my car LIVE remotely from any location even when the car is "SWITCHED OFF"?
    Please let me know - thanks, Terence

    • @blackboxmycar
      @blackboxmycar  8 หลายเดือนก่อน +1

      Hi there Terence. Yes, through the cloud service of the Thinkware U3000, you can remotely view the camera live. This will require a separate wifi source, connect to the battery pack as you've described, and do keep in mind you'll have to stick to one of the basic parking modes, rather than using the radar feature, which disables advanced features like this to be more energy efficient.

  • @TheGratefulOne69
    @TheGratefulOne69 5 หลายเดือนก่อน +1

    I just had my Q1000 Dash Cam hardwired into my car. The garage at my dealership did it.
    I downloaded the Connected App and I’ve gotten to the point of registering but I keep getting an error message.
    I’ve tried scanning the bar code several times.
    Is there a trick to this that I’m missing … or is there a way I can input the code manually?

    • @blackboxmycar
      @blackboxmycar  5 หลายเดือนก่อน

      Yes, you need to use the Dash Cam Link app first, and connect the camera to the internet before that QR code is scannable. Check out our guide on that app here: th-cam.com/video/JczwkEqpNtE/w-d-xo.html

  • @pavanraut
    @pavanraut ปีที่แล้ว +1

    My Dashcam is connected and I can see it in the Thinkware Connected app. But i am not able to see any route information on the thinkware connected app. Also, as my dashcam goes in the power saving mode, I cannot use the live features. Anything I am missing in the set up??

    • @sethi100
      @sethi100 8 หลายเดือนก่อน

      I can’t get live views either with the connected app

    • @javierlorenzojl
      @javierlorenzojl 7 หลายเดือนก่อน

      Same. I'm trying to figure out how to make it not go into the "Ultra Power Saving Mode" so far I have to remote start the vehicle and then I'm able to use the live view feature

  • @mohsenalharhara8729
    @mohsenalharhara8729 ปีที่แล้ว

    Thank you for your effort, it is very informative, I have observed the following:
    At 4:57 in the video, you missed showing the process of “Setting the region for your dash cam.” This brings up some questions for me:
    1. The region settings do not include all countries, for example, the Middle East. Does this mean that the Thinkware U3000 is not as international/global as the Thinkware U1000 or Blackvue DR970X? Will it not work in countries not included in the Region List?
    2. Or is the Thinkware U3000 limited to only those countries listed in the Region List?
    This information is crucial for customers to know, and I suggest that Thinkware should publish such information on their website to avoid any confusion."

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว

      Hi there, thank you for the feedback. Yes, you are correct on the very first connection, there is a region setting option. I believe this is mainly for GPS and location data, but it's possible this is related to the cloud itself. Choosing another country with the same time-zone as your location should prove sufficient.
      Still, as we are North America only suppliers, this is not something we can directly test, I recommend reaching out to Thinkware support directly.
      I can say that BlackVue cloud cameras are essentially region-locked for their cloud service, specifically their built-in LTE as LTE systems and regulations differ greatly depending on your Region. Given that Thinkware cameras do not support built-in LTE, leads me to the likelihood that this is not the case.

  • @allymac3446
    @allymac3446 ปีที่แล้ว +3

    Hi, the connected features are great - HOWEVER - am I right in thinking that Thinkware haven’t installed LTE capability and a sim slot? If so, if I’m out and about, with my mobile phone with me, then the dash cam will have no signal. So I can’t do a live view or get notifications anyway. Seems flawed to me. Or, have I totally misunderstood.?? I thought it’d be like the blackvue LTE.
    Thanks, al in Liverpool UK

    • @HAMMER_2.2
      @HAMMER_2.2 ปีที่แล้ว +2

      Yeah you're correct. You would need to have a dedicated wifi hotspot on in your vehicle while parked to get the cloud notifications etc.
      But, what else sucks (on tip of that), you can't even use the cloud or do remote live view while using their new Connected. It's like one or the other: Cloud services or the extended parking modes

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว

      Hey there. Yes, you are correct, Thinkware units do not currently have LTE or a SIM slot, you'd be using an outside wifi connection, this is an advantage of BlackVue, and addressed directly in the Q & A at the end of the video.
      As for the other comment here, to clarify, using the extra energy-efficient paring mode with the built-in radar sensor will disable the cloud, as it is unable to be that energy efficient, while staying connected to the internet. All other standard parking modes will work fine with the cloud.

    • @mohsenalharhara8729
      @mohsenalharhara8729 ปีที่แล้ว

      The THINKWARE CONNECTED features ARE NOT AVAILABLE in the following Parking recording modes:
      1) ENERGY SAVING.
      2) RADAR.
      Please confirm.

  • @JonnyBgooD007
    @JonnyBgooD007 4 หลายเดือนก่อน

    I did everything asked. However, the connected app continues to ask me to register the u3000. When I try to re-enter the information (IMEI and MAC), it continues to state that its already registered....

    • @blackboxmycar
      @blackboxmycar  4 หลายเดือนก่อน +1

      Sorry to hear that. If the camera is already registered, it'll need to be de-registered by Thinkware directly, please reach out directly to Thinkware at: support@thinkware.com

  • @LUIMAR227
    @LUIMAR227 5 หลายเดือนก่อน +1

    I am really impressed by the Thinkware U3000 ability to stay cool. I purchased both the Thinkware U3000 as well as my BlackVue Dr900x. I have the DR900x attached to my rear view mirror. The Thinkware Cam still stays cooler mounted on windshield than the DR900x attached to rear view mirror. I have a Ram 1500 and so there’s shade over BlackVue Cam. The tint film helps a lot too to keep U3000 cooler. The parking mode is the best too!

    • @blackboxmycar
      @blackboxmycar  5 หลายเดือนก่อน +1

      Thanks very much for sharing your feedback! Glad it's going strong.

  • @LUIMAR227
    @LUIMAR227 5 หลายเดือนก่อน

    My Thinkware U3000 came today that I bought from you guys. I was wondering why Dash cams are installed on windshield & not on the cover that’s attached to rear view mirror? Wouldn’t that provide more shade? My last dash cam I bought from you guys was Blackvue DR900X & it gets so hot, that I took it off windshield and put it on black cover. Now that I have the U3000, I plan on putting DR900x on either back window until I get my Moonlander & I’ll put it on that back window. Do you sell tint film for Blackvue? I haven’t put Thinkware in my Truck yet as I’m debating on putting it on my windshield. Having on windshield, makes it harder to put Sunshade on windshield too.

    • @blackboxmycar
      @blackboxmycar  5 หลายเดือนก่อน +1

      Glad to hear you've gotten the camera there from us, I hope you enjoy it. Yes, some people do place their dash cam on the stem of the rearview mirror as you've described, but it's often not recommended, as the surface is not great for the adhesive to stick to, and can result in rougher, shakier image quality.
      If you're talking about the heat-blocking film that comes with the U3000, unfortunately BlackVue does not have something comparable. If you'd like, you can buy the Thinkware Film and use it with BlackVue though, you can find it here: thinkwarestore.com/product/heat-blocking-film-ca/

    • @LUIMAR227
      @LUIMAR227 5 หลายเดือนก่อน

      @@blackboxmycar I got the DR900X professionally installed, yet it doesn’t stay on. I’m guessing they installed it improperly. However my cigarette lighter stays on. I’m trying to use the U3000 as well as my BlackVue. Maybe using the installed power to the BlackVue & OBD for Thinkware or using 12V cigarette slot for BlackVue & OBD for Thinkware. I’m trying to keep BlackVue from overheating. I’m loving the new Thinkware, I installed it on windshield with the tinted film you guys provided. I’m hoping it works better than BlackVue in extreme temperatures. I seen the video where you cooked it, that’s what sold me on the dashcam.

  • @TheBooyeah100
    @TheBooyeah100 4 หลายเดือนก่อน

    I cannot get the U3000 to connect to remote live view when using the THINKWARE connected app. I have the camera powered by the OBD module in my car. I am using a separate phone In the car as the hotspot for the camera. I am not receiving any notifications at all in the TW connected app. The app always say low energy and parking mode above the picture of the car on the app. When I click on live view it says use of this service is restricted in ultra power mode. How do I fix this issue.

    • @blackboxmycar
      @blackboxmycar  4 หลายเดือนก่อน

      Hi there. Sounds like your camera is set to a low-power parking mode, which consequently disables cloud features. Please ensure your parking mode is set to motion and impact or time-lapse, instead of energy saving mode 2.0.

  • @damiannet88
    @damiannet88 ปีที่แล้ว +1

    @blackboxmycar I have 2 questions about the cloud.
    1st - on the thinkware website we can see that cloud is free for 5 years and there is 300 mins. Is that 300mins limit for 5 years or monthly ?
    2nd - Is it possible to use own sim card ?
    thanks

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว +1

      The 300 minutes of remote live-view is monthly. That's 10 minutes a day.
      It's not possible to use your own SIM card with this unit, as it does not have a SIM slot. You'll be relying on a wifi connection outside of the camera for Thinkware Connected. Using your own SD card is normally fine.

    • @damiannet88
      @damiannet88 ปีที่แล้ว

      @@blackboxmycar thanks a lot

    • @geoffreylomas944
      @geoffreylomas944 ปีที่แล้ว +2

      Does that mean you have to pay for a subscription to use the cloud after 5 years or its free to use for life?

    • @MrRichardyc
      @MrRichardyc 11 หลายเดือนก่อน +1

      @@geoffreylomas944 looks like Thinkware does not expect this dashcam to last more than 5yrs, so you wont have to worry about that.

  • @ismaeelali883
    @ismaeelali883 29 วันที่ผ่านมา

    I've got a thinkware T700 but have ran out of (live monertring time how can i get more monertring time (

    • @blackboxmycar
      @blackboxmycar  23 วันที่ผ่านมา

      Hi there! For the most up-to-date information on Thinkware cloud services and live monitoring options, I'd recommend checking the Thinkware website or contacting our support team at info@blackboxmycar.com. They can provide more detailed assistance based on your specific setup and needs.
      Remember, live monitoring features can vary based on your location and local regulations. Our team can help clarify what options are available in your area.

  • @navarrolaurent7548
    @navarrolaurent7548 ปีที่แล้ว

    hello I am French and I have the u3000 my question is whether we should have in the vehicle a sim transmitter with a subscription card to send the information where we are on our mobile? or on modern vehicles like my ranger raptor which has wifi and an application to control the vehicle that can be controlled and started remotely can we connect the u3000 to the vehicle's wifi to receive impacts remotely? THANKS

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว +1

      I can confirm that you can use your vehicle's wifi for a remote connection with the Thinkware U3000! Still, this will only work when that wifi connection is on, so if your vehicle wifi turns on and off with the vehicle, the remote connection will not work while parked.

    • @navarrolaurent7548
      @navarrolaurent7548 ปีที่แล้ว +2

      @@blackboxmycar ok super thank you I also wanted to know if on my rear camera the famous radar was integrated into the lens of the camera or if it was placed next to the led where it is written radar below thank you

  • @brunog4366
    @brunog4366 7 หลายเดือนก่อน

    salve poco dopo che ho parcheggiato la mia auto thinkware u3000 si disconnette posso impostare connessa permanente? Grazie

    • @blackboxmycar
      @blackboxmycar  7 หลายเดือนก่อน

      Sembra che non entri in modalità parcheggio, assicurati che la modalità parcheggio sia attivata nelle impostazioni e che la fotocamera sia collegata alla batteria dell'auto con un kit di cablaggio o un cavo OBD. (Scritto con google traduttore)

  • @gsgs856
    @gsgs856 ปีที่แล้ว +2

    I try many time also cannot connect the thinkware connected app.

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว

      Sorry to hear that, the initial setup can have a few difficult steps. If this was purchased through us please contact our support team for assistance, or Thinkware support directly.

    • @jamesorr214
      @jamesorr214 7 หลายเดือนก่อน

      I have the same issue. For a premium product the experience has been very much 1 star. I have contacted Thinkware (48hr time to get a response apparently) and my supplier (24hr response time). My guess at this stage is that Thinkware's back end that supports the cloud features is faulty and as a result the camera should be viewed as a non-cloud enabled device and not worthy of the price.

  • @CaptainCJ97
    @CaptainCJ97 ปีที่แล้ว

    Been using it for a month its like 6 or 7 the sos feature is great still needs in improvement i can see why blackvue is the best when it comes to cloud business. It's such a shame they drop the ball on having the u3000 with built in lte or a item like the cm100 cause 3rd party hot spot doesn't have unlimited battery i know you can charge it but that's more hassle

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว +1

      Thanks for the feedback Captain! Built-in or add-on LTE are very difficult features to provide, but it would definitely be very cool if the U3000 was able to do so.

    • @adamnowak276
      @adamnowak276 ปีที่แล้ว

      @@blackboxmycar T700 model does have it.

  • @fisherbrown903
    @fisherbrown903 7 หลายเดือนก่อน

    Is think ware u1000 got sim card inside? Montly scrip? Fee

    • @blackboxmycar
      @blackboxmycar  7 หลายเดือนก่อน

      Thinkware does not currently offer a camera with a SIM card, or a built-in connection to the cloud like that. You'll need an outside wifi source like a mobile hotspot. Consider BlackVue's LTE models if you'd like a built-in SIM slot.

  • @19grinch77
    @19grinch77 ปีที่แล้ว

    I live in a dry very hot climate. What 2 or 3 cam system is best for 120° summer time temp?

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว

      The Thinkware U3000 2-CH, or BlackVue DR770X Box 3-CH would be optimal for hot climates.

    • @mohsenalharhara8729
      @mohsenalharhara8729 ปีที่แล้ว +2

      I have both Dash cams installed in my car Thinkware U3000 and Blackvue DR970X, Abu Dhabi, UAE climate is very hot.
      The temperature OUTSIDE driving during the Day: 35°C/95°F To 40°C/104.0°F.
      The temperature INSIDE THE CAR parked during the Day: 40°C - 50°C/104.0°F - 122°F.
      I have observed that the Thinkware U3000 gets hotter than the Blackvue DR970X, about 20% hotter than the Blackvue DR970X, this information is based on my experience during June/July 2023.

    • @19grinch77
      @19grinch77 ปีที่แล้ว

      @mohsenalharhara8729 Thanks so much for the information. Do you experience any recording issues with either while driving or in parking mode?

    • @mohsenalharhara8729
      @mohsenalharhara8729 ปีที่แล้ว

      @@19grinch77 1) I have been using the Blackvue DR970X (2CH) & the DR970X LTE (2CH) since March 2023 without any recording issues during driving and parking, I have used the cloud App to download files from the dashcam almost daily without any issues also I have several times removed the SD card from the dash cam and download the files to my laptop without any issue.
      2) For the Thinkware U3000 it is too early to comment, but I will update you once I have sufficient information. Currently, I am having some issues with the Thinkware Connected App which is under investigation by Blackboxmycar/Thinkware.
      I hope the above answers your question, please if you need further information do not hesitate to ask.

  • @jinyoungkim6300
    @jinyoungkim6300 ปีที่แล้ว

    Hi. I just try to connect with my phone hot spot. But it is not connected. What do I have to do 😢

    • @blackboxmycar
      @blackboxmycar  ปีที่แล้ว

      Hey there, sorry to hear you are having issues. Sometimes using the hotspot of the same phone you are trying to complete setup with can be difficult. I recommend having another phone for the hotspot will you register with the other phone.
      Once completed, rest assured you can easily add both hotspots to the connections list. Let us know if you have further issues!

    • @jinyoungkim6300
      @jinyoungkim6300 ปีที่แล้ว

      @@blackboxmycar I have one more question, I already install my dash cam. Is it available take off the only camera and put camera again? My model is U3000

  • @franciscoroche8110
    @franciscoroche8110 6 หลายเดือนก่อน

    I bought the 200, and someone hacked my dash cam and even turned off.
    Which one is the one hard to hack

    • @blackboxmycar
      @blackboxmycar  5 หลายเดือนก่อน

      Wow, that's crazy, sorry to hear that. Consider changing the password on the camera away from the default.

  • @franciscoroche8110
    @franciscoroche8110 6 หลายเดือนก่อน

    Thanks dude

  • @honeyhotsauce
    @honeyhotsauce 4 หลายเดือนก่อน

    My X800 don’t wifi to link up app?

    • @blackboxmycar
      @blackboxmycar  4 หลายเดือนก่อน

      Sorry to hear you're having issues with the wifi of your X800! Check out our dash cam wifi troubleshooting page for advice on resolving it here: www.blackboxmycar.com/pages/dash-cam-wi-fi-troubleshooting-guide
      If that doesn't help, consider speaking to our support team at info@blackboxmycar.com

    • @honeyhotsauce
      @honeyhotsauce 4 หลายเดือนก่อน

      @@blackboxmycar thanks for response. I later learned this model don’t have wifi for phone app.

  • @craigandrew
    @craigandrew 4 หลายเดือนก่อน

    The Vodafone sim card for the thinkware t700 lte will stop working in August 2024uk now trying to find another v sim provider, not happy, 😡😡😡

  • @JB-vc6xj
    @JB-vc6xj หลายเดือนก่อน

    I have a Thinkware T700 with LTE functionality. It is the most frustrating dashcam to set up! I can't get it to work! Shame on you Thinkware! I will never buy a Thinkware dashcam again 😞

    • @blackboxmycar
      @blackboxmycar  หลายเดือนก่อน

      Hi there! I'm so sorry to hear about your frustrating experience with the Thinkware T700. It's understandable that you're feeling disappointed and upset. Setting up a dash cam, especially one with LTE functionality, can sometimes be challenging. Please don't hesitate to reach out to our support team at info@blackboxmycar.com. They might be able to provide some additional troubleshooting steps or assist you further.