I have a 2017 Silverado. just purchased the Linkswell T-Style XL Radio and I plan on running XM/Sirius through an app. Which is a better solution for getting streaming services to the radio? Using the Wi-Fi that comes with the vehicle - or using an ATT sim card? I KNOW the issues with the ATT sim card, but I'm really more wondering about any other compatibility/connectivity issues. TIA.
@@LinksWellInc hate asking follow-ups, but (1) what about Netflix and Hulu services through the factory WiFi? your above answer suggests that it may not work. (2) if I try it out using factory Wi-Fi and find that it's not strong/fast enough, how much of a pain is it to put the (ATT) SIM card in after the T-Style XL Radio has already been installed? I'm guessing I'd have to pull the unit out and follow the steps in the video above . . . plus whatever work-arounds you have for the ATT card. Thanks for handling all of these questions. GREAT customer care.
@@robertmccausland5739 so WiFi will work fine to stream. Every model radio we made prior to the Gen 6 and XL was WiFi only and the hotspot or in truck WiFi works just fine. If you wanted to add the SIM Card after. Yes you need to remove it and follow the video.
Can I add this sim card to any recent Android radio? I want a radio for my w211 e class but lte radios only available from China. Want to get what appears to be the same radio from Amazon buy they don't advertise lte connectivity, but I can potentially get a wiring harness that has the sim adapter. Just dunno if the pinout will be compatible
I couldn’t say. It requires hardware to be installed to the radio so if the company that manufactured it used the hardware then possibly. You would have your ask them.
@LinksWellInc trouble is the sellers don't have any clue.. some pictures of the radio I see a lte connection but they say it doesn't have it. Could be just stock images or they just not totally informed. I ordered the radio from Amazon anyway. If I can't get it to work I'll return it and order from China. Thanks for the swift response. I like your radios but don't think it'll work so well in a smaller sedan.
keep checking website to get the chat with tech support about getting info to get a Verizon sim but it only ever shows me email us. Not sure if tech support is not available online due to the holiday week.
So it’s just the way AT&T network works. It’s going to be a pain. We have a few processes that you can try to get it to work. If you email the tech’s using the chat icon in the website. They can get you the little tech sheets we have if you want to try.
I reached out to 3 different Verizon locations and chat, they all said they could not move forward without an IMEI number even though I was adamant I didn’t have one. Any help?
I have the same issue with Verizon. How do I 'chat the techs'? The sure is cryptic and only offers sales and or product contacts to which I have not received an answer from anyone. Please let me know what I need to do as my IMEI shows as not compatible with Verizon on my ram 16 XL. I really would like to get this working. Thank you
@@jimcloud74 our website has a chat option that pops up on the lower corner during business hours. We have a Verizon manager contact info they can send you.
Okay. All I saw was contact for products and sales. So I was very confused about that. Thanks for your help I'll try to contact them tomorrow during business hours
@@JoJo71309 yes. I say that in the video. AT&T is a pain to make work. You can use the chat option on our website and ask the techs for the check list of things to try for AT&T.
Update I canceled the line for SIM card I got from att for my stereo well little to know I took my iPhone SIM card from one that been sitting for years being active and it worked on my radio att SIM cards works for the stereo no problem
So you are lucky. The AT&T cards usually do not work that easily. Trust us we have gone through tons of various settings trying to work it out. We have made AT&T cards work. But you are the first to report it working without a bunch of extra steps.
Installed a t-mobile sim, had bars for about 10 mins. Next time i started the car, no bars. Radio sees the SIM installed. T-mobile says the radio isnt "unlocked" to accept the SIM. Tried factory reset, reseated all cables, still a no-go.
So T-Mobile has different data codes. One of our engineers/techs is working with them trying to figure out what is causing it to work then stop. It’s unlocked. We have radios working with T-Mobile no problem. The providers have a sorts of different data codes. It’s best if you jump onto our website and use the chat option and ask for the codes for T-Mobile.
@LinksWellInc just an update on this fiasco. The SOC doesn't make a difference in the sim working or not. Plan was changed to one of the specific SOCs gotten from linkswell and still same issue. Worked with a specific guru from linkswell for weeks on this. We even got on a 3 way call with t-mobile tech support and they were ZERO help. This morning i called the sales team at t-mobile and they were a lot more help and at least knew what SOC I was using, which led to knowing that changing the SOC doesn't fix the issue. I also set the access point name info to match t-mobile and still no bars. The unit does see the SIM, if I pull the sim out, put it in another device, then put it back in the unit, it will work for one car ride, then when I go to drive again another day, no bars. Still sees the sim, just no internet. Talking to the sales rep and her team this morning, they think it is one of 2 things, either the SIM itself is faulty (unlikely) or maybe the jeeps computer system itself is over writing the sim. I am still at the drawing board and still googling and youtube searching for fixes and workarounds. Just an update on the hot mess.
@@kelseylantzy sorry. Version works no problem. And we have customers using their phones IMEI and getting new numbers through boost mobile and they work fine. We are not understanding why it’s becoming so difficult. We are trying to figure it out though.
Verizon will not even give me a SIM card without an IMEI number. They say they can't give out a SIM card for a device that they know will not work on their Network
@@youngfellagadgets3380 did you watch the video? I show the pig tail, how to slide the SIM Card in and everything. If your radio doesn’t have the pig tail like in the video then either you don’t have our radio. Or you have an older generation that didn’t come with the SIM Cars option.
@linksWellInc Okay. Here's the deal. I bought a 2016 ram XL screen from a dealer that went out of business the next week. So I have no technical support available to me from which I bought the unit. What I need is the ability to purchase a SIM card that will work on my Verizon post pay plan. The IMEI on the radio of course states that it is invalid in Verizon system. I have messaged the linkswell contact email several times and not even gotten a response. I need to know what I need to do to get a SIM card that will work with my Verizon service. You are stating that it will work so I need to know how to do so. Can you by any chance give me a direct contact to where I can resolve this issue and enjoy my radio appropriately? I would certainly appreciate any help that you might give. Thank you
So our contact email is only for dealers looking to talk becoming a dealer. So that email if you sent anything tech support it will not get to techs. In the website in the lower right corner is a pop up Chat icon. Use that during business hours and it goes straight to the tech team.
![เจ้าผู้เดียว - ดิด คิตตี้ [OFFICIAL MV]](http://i.ytimg.com/vi/q0NLCYKBOTo/mqdefault.jpg)
Worked, Thanks! (T-mobile)
Yours is working ?
@@shawnbrooks6447 yes
I have a 2017 Silverado. just purchased the Linkswell T-Style XL Radio and I plan on running XM/Sirius through an app. Which is a better solution for getting streaming services to the radio? Using the Wi-Fi that comes with the vehicle - or using an ATT sim card? I KNOW the issues with the ATT sim card, but I'm really more wondering about any other compatibility/connectivity issues. TIA.
So to stream SiriusXM the factory WiFi should be fine. The SIM Card would be faster over all though.
@@LinksWellInc hate asking follow-ups, but (1) what about Netflix and Hulu services through the factory WiFi? your above answer suggests that it may not work. (2) if I try it out using factory Wi-Fi and find that it's not strong/fast enough, how much of a pain is it to put the (ATT) SIM card in after the T-Style XL Radio has already been installed? I'm guessing I'd have to pull the unit out and follow the steps in the video above . . . plus whatever work-arounds you have for the ATT card. Thanks for handling all of these questions. GREAT customer care.
@@robertmccausland5739 so WiFi will work fine to stream. Every model radio we made prior to the Gen 6 and XL was WiFi only and the hotspot or in truck WiFi works just fine.
If you wanted to add the SIM Card after. Yes you need to remove it and follow the video.
Any luck with att? Need a sim from att as they are our cellphone providers.
Unfortunately not really. We have a set by set check list that you can use to try and get it to work. But it isn’t always fruitful.
I'm interested in buying T-style 15.6 I have a 2014 Chevrolet Silverado. What and what accessories I need
Only extra parts you may need would be the BOSE adapter if you have BOSE.
Can I add this sim card to any recent Android radio? I want a radio for my w211 e class but lte radios only available from China. Want to get what appears to be the same radio from Amazon buy they don't advertise lte connectivity, but I can potentially get a wiring harness that has the sim adapter. Just dunno if the pinout will be compatible
I couldn’t say. It requires hardware to be installed to the radio so if the company that manufactured it used the hardware then possibly. You would have your ask them.
@LinksWellInc trouble is the sellers don't have any clue.. some pictures of the radio I see a lte connection but they say it doesn't have it. Could be just stock images or they just not totally informed. I ordered the radio from Amazon anyway. If I can't get it to work I'll return it and order from China. Thanks for the swift response. I like your radios but don't think it'll work so well in a smaller sedan.
Would the usb port work for external storage?
Yes.
how do you install internet on a gen 4/5 mustang t style screen?
All our radio besides Gen 6 or XL are WiFi only.
So you go in the network settings and connect it to what ever WiFi source you have.
Side this work with 5th generation as well ?
No. I say that in the video. Only Gen 6 and XL.
Gen 5 you need to use WiFi.
Does the links well detect the slot imei number I give att
So the IMEI number on the radio will not work. I explain that in the video
What do you need to do in order to get verizon to send a sim card?
So we have a contact at corporate. If you message the techs on our website using the chat/email icon they can send it to you.
Link for dongle and where to attach? Linkswell site has VERY little info and no specs sheet. 2019 Ram gen vi unit.
The dongle is part of our radio. It comes on it. It’s not something you add.
Mine came with 2 USB leads but no sim attachment
@@jkelley198511 then you didn’t get one of our Gen 6 or XL T-Styles.
Where would find the cross reference for my sim
I don’t understand your question
keep checking website to get the chat with tech support about getting info to get a Verizon sim but it only ever shows me email us. Not sure if tech support is not available online due to the holiday week.
Just email me. I don’t know why the chat isn’t live.
jon@linkswellinc.com.
@@LinksWellInc email sent.
@@johnclaude9468 same. Responded. Best of luck. You should be good to go now.
Would a Mint Mobile 4g sim card be work?
@@brimariesmiles possibly. We haven’t tried. But if they can send you a tablet 4G card without the need of an IMEI. I say try it!
Do you need a monthly plan for this?
A SIM Card? Yes. You have to pay for the data through what ever provider you get the SIM Card from.
Any word on the AT&T sims Card
So it’s just the way AT&T network works. It’s going to be a pain.
We have a few processes that you can try to get it to work. If you email the tech’s using the chat icon in the website. They can get you the little tech sheets we have if you want to try.
I reached out to 3 different Verizon locations and chat, they all said they could not move forward without an IMEI number even though I was adamant I didn’t have one. Any help?
Jump on the website and chat the techs. They can send you our Verizon contact that can send you the SIM.
www.linkswellinc.com
I have the same issue with Verizon. How do I 'chat the techs'? The sure is cryptic and only offers sales and or product contacts to which I have not received an answer from anyone. Please let me know what I need to do as my IMEI shows as not compatible with Verizon on my ram 16 XL. I really would like to get this working. Thank you
@@jimcloud74 our website has a chat option that pops up on the lower corner during business hours.
We have a Verizon manager contact info they can send you.
Okay. All I saw was contact for products and sales. So I was very confused about that. Thanks for your help I'll try to contact them tomorrow during business hours
What about cricket or boost mobile???
We haven’t tried them. So you can call and ask for a SIM Card and see what they say.
@@LinksWellInc AT&T is the Mother Company of Cricket.
Is there any update with at&t sim cards?
Not really. Still a fight to get them to work right.
Hello Im having trouble getting with att
@@JoJo71309 yes. I say that in the video. AT&T is a pain to make work. You can use the chat option on our website and ask the techs for the check list of things to try for AT&T.
Sorry I can’t find the chat link on the website
@@JoJo71309 it’s past 4 now. So it will be an email icon. But the team will get back to you in the morning when they get back in the office.
Update I canceled the line for SIM card I got from att for my stereo well little to know I took my iPhone SIM card from one that been sitting for years being active and it worked on my radio att SIM cards works for the stereo no problem
So you are lucky. The AT&T cards usually do not work that easily. Trust us we have gone through tons of various settings trying to work it out. We have made AT&T cards work. But you are the first to report it working without a bunch of extra steps.
@@LinksWellInc I used my iPhone SE SIM card which is 4g and yes hope this helps someone after me by the way enjoying the t style xl gen 6
How about Comcast?
Couldn’t say. We don’t have a Comcast account to try.
Installed a t-mobile sim, had bars for about 10 mins. Next time i started the car, no bars. Radio sees the SIM installed. T-mobile says the radio isnt "unlocked" to accept the SIM. Tried factory reset, reseated all cables, still a no-go.
So T-Mobile has different data codes. One of our engineers/techs is working with them trying to figure out what is causing it to work then stop.
It’s unlocked. We have radios working with T-Mobile no problem. The providers have a sorts of different data codes. It’s best if you jump onto our website and use the chat option and ask for the codes for T-Mobile.
@LinksWellInc just an update on this fiasco. The SOC doesn't make a difference in the sim working or not. Plan was changed to one of the specific SOCs gotten from linkswell and still same issue. Worked with a specific guru from linkswell for weeks on this. We even got on a 3 way call with t-mobile tech support and they were ZERO help. This morning i called the sales team at t-mobile and they were a lot more help and at least knew what SOC I was using, which led to knowing that changing the SOC doesn't fix the issue. I also set the access point name info to match t-mobile and still no bars. The unit does see the SIM, if I pull the sim out, put it in another device, then put it back in the unit, it will work for one car ride, then when I go to drive again another day, no bars. Still sees the sim, just no internet. Talking to the sales rep and her team this morning, they think it is one of 2 things, either the SIM itself is faulty (unlikely) or maybe the jeeps computer system itself is over writing the sim. I am still at the drawing board and still googling and youtube searching for fixes and workarounds. Just an update on the hot mess.
@@kelseylantzy sorry. Version works no problem. And we have customers using their phones IMEI and getting new numbers through boost mobile and they work fine.
We are not understanding why it’s becoming so difficult. We are trying to figure it out though.
@@LinksWellInc Same issue with my T-Mobile Tablet Data SIM Card. Had low bars then nothing.
@@shawnbrooks6447 where is the 4G antennas mounted?
How about Spectrum ?
I do not know. You would have to contact them and ask.
Verizon will not even give me a SIM card without an IMEI number. They say they can't give out a SIM card for a device that they know will not work on their Network
@@TX_Biggamehunter so they are wrong.
Use the chat option on our website and ask for the Verizon contact we have. They will get a SIM Card for you.
Can I use a usb simcard adapter for internet, the installer didn't know how to do it, and I don't want to pay another install fee.
If you got a Gen 6 or XL there is a SIM card slot on the radio.
We haven’t found a USB SIM that has worked. So I do not think so.
@@LinksWellInc it's on the back of the radio? I only have 2 usb ports only.
@@youngfellagadgets3380 did you watch the video? I show the pig tail, how to slide the SIM Card in and everything.
If your radio doesn’t have the pig tail like in the video then either you don’t have our radio. Or you have an older generation that didn’t come with the SIM Cars option.
I hit the hyperlink and opened email icon asking for your Verizon connection for a SIM card and received no response been a week now 🤘🏽🤘🏽🤘🏽🤘🏽🤘🏽
Try again, sometimes a mistype happens or the chat program losses the email and it never makes it to the techs. I would try once more
Video stops at 2:20
We just reviewed it and it’s playing fine for us. Maybe try refreshing your browser
Signal sucks
Not sure what you are trying to say. Signal for what?
@@LinksWellInc SIM card / T-Mobile service signal is 2 bar on Linskwell full bar on cellphone.
@linksWellInc Okay. Here's the deal. I bought a 2016 ram XL screen from a dealer that went out of business the next week. So I have no technical support available to me from which I bought the unit. What I need is the ability to purchase a SIM card that will work on my Verizon post pay plan. The IMEI on the radio of course states that it is invalid in Verizon system. I have messaged the linkswell contact email several times and not even gotten a response. I need to know what I need to do to get a SIM card that will work with my Verizon service. You are stating that it will work so I need to know how to do so. Can you by any chance give me a direct contact to where I can resolve this issue and enjoy my radio appropriately? I would certainly appreciate any help that you might give. Thank you
So our contact email is only for dealers looking to talk becoming a dealer. So that email if you sent anything tech support it will not get to techs.
In the website in the lower right corner is a pop up Chat icon. Use that during business hours and it goes straight to the tech team.