The bike breaking is whatever but the way they responded made my blood boil. If I'm buying a bike brand new it means I trust the company to be honest people. Orange clearly aren't.
Really cool video. Living in the UK I love that I can support a brand that still makes a product in the UK. I own a switch 7 and phase mx and both bikes are amazing. Really great geo on the switch 7 that makes it feel like an absolute weapon on the downhills. I really don’t get all the negativity around the brand, people should go out and test one before slagging them off.
@@100100toxic thanks mate and you have experienced this first hand yeh? Because actually I have found their customer service to be fantastic. How many bike companies can you call and get a real person to pick up the phone straight away so you can have a conversation with them…not many I imagine
Did you see the video on these bikes when one frame exploded on a jump and broke into 5 large parts almost impaling the rider ? He wrote to Orange and said what had happened then they blanked him and refused to replace it , not good to see
Massive Respect Orange, Hand Made In The UK. We Must Support You or we lose you, like so many other British Made bikes. This Company Keeps People in a Job, It's very difficult to run a bike company in the UK because of wages and imports, huge respect to Orange.
I watched a video that was a couple of years old, and the guy was riding an Orange bike FS and it broke in half, guy had to be rescued, and it took months for him to recover. He sent the bike back to orange and they said they would take care of him replacing the frame but NEVER did. SO it's up to you if you want to buy one. For me, NO WAY! If you don't stand behind what you build you don't deserve the business! Guys name was Alex Anderson and video is still available.
He was offered a frame as long as he didn't publish the video but he went ahead anyway, sure not the best look but not the only bike company to have snapped frames, I just bought an Evil and they have stories as well, Every manufacturer has had issues at some point.
Every bike brand has had instances of frame failure. Every single one. Some catastrophic failures and some cracking. That video you're referring to was a bad one but every single brand has something along the lines of completely breaking in half or snapped head tubes.
@@lakaldrak he was quick to remove the previous videos of the crashes he had and just take a look at his latest video of his big crash.....who's he going to moan at when that snaps sometimes it isn't the bikes fault but the muppets piloting them
@@lakaldrak come up north for ratboys enduro and I'll ride my 5 evo all wkd without any issues....I've never had a orange crack break bend zilch. I've known those who have but so have many other brands....justvtake your trolling somewhere constructive
After so many years in the game, they still don’t take care of their workers. Uk based Starling does the same. Just awful to let workers become sick when you should know better from decades of experience.
My old Alpine 160 was one of the best bikes I've ever owned. Stiff responsive and super easy to tune the shock. Run it at correct sag and it was a point and shoot plow. Whack another 10-15psi in the shock and it came alive and was super playful and agile.
These are bikes for riders who just want to get stuck in - no fannying about. Personally I also like the industrial look it's unique unlike all the dozens of other similar copies floating about
They really need to get with the times and move on from single pivot bikes. Theres a reason orange aren’t seen at an elite level anymore. Stagnant design will be the end of the business.
I was curious if the broken frame think would be the first thing in the comments and inevitably it is. In the end I actually enjoyed the factory tour more than expected, not too detailed but interesting and relevant insights to a small companies business. I even like that so what unusual frame design. The guy seems friendly and competent and so seems the staff. Surely someone made mistakes when handling that warranty case but that happens with so many companies, people just don’t get to know about it.
@@travisroesner6819 ale x anderson smashed that bike in a crash w weeks before slamming the downtube into a hip of a jump then after it broke in his race run 2 weeks later removed that video .......when greg minnar snapped his v10 headtube off did you loose your shit .....when Bernard's head tube ripped off nearly killing him did you again loose your shit or is it just orange you hate
I got my orange phase RS last year, awesome bit of kit! Had an issue with my ohlins fork and was sorted straight away. All brands have occasional issues, imagine if every time a frame snapped from any brand they would have to put out a statement 😂
You mean ......whoever is head of design needs to resign. As your comment suggests the impossible.....was means they no longer are therefore cannot fulfil your ideology.....said in a david mitchel voice and yes itbwas meant to be condescending.
Guy Martin has Plenty of these ?Looking at them made of Folded So called Aircraft alloy sheets ?I worked on aircraft and they crack !!!Due to Flexing with stress So As these are made of multiple parts all welded up in a small area the heat affected zone is made up of lots of bits I Can see problems possibly over time if they get a lot of abuse A Tube is a Tube its not called a tube when its sheet alloy !!!!!
With time, and abuse, all frames/parts can fail. The notorious video circulating is a mere drop in the MTB industry ocean. Every brand has seen their products break now and then...
But if the customer service is terrible why not just buy from Amazon or Chine for their bikes at least if the frame explodes Amazon will still accept a return and refund you
Its a special case. Ive had one. Broke 3 times in 9 months; one critical failure. Never got sorted, just ignored. Its a scummy company with bad design and cosmic pricing. Stay away
Love the process love that its brittish and well made.....for all the negative nanies constantly moaning about the design who have probably never owned or ridden an orange come bring your taiwanese made enduro bike over to north dean and lets see you back it up.
@Interstellar-Nebula I'm just trying to balance out the comments with the arseholes for a brand that's done nothing wrong but make a great product in the UK employing local folk for years doing what they love yet the trolls seem he'll bent on flagging them off and I see it as bullying and I ain't standing for it .I'm a brickie who rides bikes nothing to do with orange
@@knott4me561Taiwan are known to be very good frame makers, most big brand bmx frames are built in Taiwan, specifically because they produce both quality and quantity. Those bmx bikes are stronger than any mtb you’ll ever ride. Don’t actually believe that these guys only have a a handful of welders who are welding these things up for a day job haha
Owned a 2021 switch 6, friend had a 5 evo, cracked swing arm after a month of riding from the weld. Yeah they have a charm, but I recently sold my switch 6 and got a stumpy evo and it blows the orange out the water in terms of ride feel and overall frame quality…for a fraction of the price. Love the way they look, but I don’t get the overprotective stance over this brand which fails to slim down their product line of similarly performing bikes.
The Orange bikes I've owned were some of the best bikes I've ever owned. I still ride a super old Orange Clockwork 29 - it just turned 10 years old. I also miss my pal Sir Michael Bonney 😞
I've just watched a TH-cam video of an orange breaking half. Can you explain why this happened? You're so soak. How about telling the person that was on the bike at the time? Does this card to him? You haven't, you were given the opportunity to ask the metal tested to find out what the defaults was.
If the "handmade in the UK high-end" frame had just broken, it wouldn’t have been such a big deal. But the aluminum frame literally fell apart, and Orange responded by asking the owner to take down the crash video and negative feedback. It was actually the manufacturer's reaction that led to Orange facing the backlash. Plus, the subpar quality of their frames and their inflated prices have been an open secret for a while now.
I don't see any hydroforming taking place, so i guess you outsource most of the frame manufacturing. Looks like all you do is welding some lugs on the frame, painting it and assembling.
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The bike breaking is whatever but the way they responded made my blood boil. If I'm buying a bike brand new it means I trust the company to be honest people. Orange clearly aren't.
Really cool video. Living in the UK I love that I can support a brand that still makes a product in the UK. I own a switch 7 and phase mx and both bikes are amazing. Really great geo on the switch 7 that makes it feel like an absolute weapon on the downhills.
I really don’t get all the negativity around the brand, people should go out and test one before slagging them off.
Careful sometimes the frame explodes and their customer service is non existent
@@100100toxic thanks mate and you have experienced this first hand yeh? Because actually I have found their customer service to be fantastic. How many bike companies can you call and get a real person to pick up the phone straight away so you can have a conversation with them…not many I imagine
Did you see the video on these bikes when one frame exploded on a jump and broke into 5 large parts almost impaling the rider ? He wrote to Orange and said what had happened then they blanked him and refused to replace it , not good to see
@@wesleydachtler145 Enough video's on here of frames exploding on jumps , and Orange refusing to replace a Frame , no there not good at all
Massive Respect Orange, Hand Made In The UK. We Must Support You or we lose you, like so many other British Made bikes.
This Company Keeps People in a Job,
It's very difficult to run a bike company in the UK because of wages and imports, huge respect to Orange.
I've been riding for near on 20 years and just purchased my first orange, looking forward to it! GF and freinds ride their rigs so giving it a shot.
I watched a video that was a couple of years old, and the guy was riding an Orange bike FS and it broke in half, guy had to be rescued, and it took months for him to recover. He sent the bike back to orange and they said they would take care of him replacing the frame but NEVER did. SO it's up to you if you want to buy one. For me, NO WAY! If you don't stand behind what you build you don't deserve the business! Guys name was Alex Anderson and video is still available.
He was offered a frame as long as he didn't publish the video but he went ahead anyway, sure not the best look but not the only bike company to have snapped frames, I just bought an Evil and they have stories as well, Every manufacturer has had issues at some point.
Ur bikes still break in pieces after one drop or ?
Every bike brand has had instances of frame failure. Every single one. Some catastrophic failures and some cracking. That video you're referring to was a bad one but every single brand has something along the lines of completely breaking in half or snapped head tubes.
@@hangnrashr most have replied to the consumer
@@fwmG223 Are you sure about that? 🧐
@@lakaldrak he was quick to remove the previous videos of the crashes he had and just take a look at his latest video of his big crash.....who's he going to moan at when that snaps sometimes it isn't the bikes fault but the muppets piloting them
@@lakaldrak come up north for ratboys enduro and I'll ride my 5 evo all wkd without any issues....I've never had a orange crack break bend zilch. I've known those who have but so have many other brands....justvtake your trolling somewhere constructive
Yeup just put my money on a Orange switch Mx after 40yrs of riding there still my go to brand
Holy, get some ventilation for those welders and make them wear some PPE, geez
After so many years in the game, they still don’t take care of their workers. Uk based Starling does the same. Just awful to let workers become sick when you should know better from decades of experience.
That's a cool to see so much done in-house. Such a rare thing these days. Especially in England. Class!
Great to see Orange still going and investing in UK production.
I heard these bikes break
They snap into 4 pieces actually!
@@LucasMillerMTB so did Bernard's pivot minnars v10 go troll them you muppet
Nice frame,hate the rear “triangle”
My old Alpine 160 was one of the best bikes I've ever owned. Stiff responsive and super easy to tune the shock. Run it at correct sag and it was a point and shoot plow. Whack another 10-15psi in the shock and it came alive and was super playful and agile.
These are bikes for riders who just want to get stuck in - no fannying about. Personally I also like the industrial look it's unique unlike all the dozens of other similar copies floating about
Love my 2021 Stage 6, absolutely rapid and corners pretty nicely to
Are these frames even safe?
not really. 3 frame fails in 9 months, in my case
They really need to get with the times and move on from single pivot bikes. Theres a reason orange aren’t seen at an elite level anymore. Stagnant design will be the end of the business.
I was curious if the broken frame think would be the first thing in the comments and inevitably it is. In the end I actually enjoyed the factory tour more than expected, not too detailed but interesting and relevant insights to a small companies business. I even like that so what unusual frame design. The guy seems friendly and competent and so seems the staff. Surely someone made mistakes when handling that warranty case but that happens with so many companies, people just don’t get to know about it.
I still have a 222 from 2002, best quality, never changed the 2 big bearings, great rig,had hard life,but still a piece of Art
Single pivot still survives😅
why the hell does the welder not use gloves 😵
Working on his tan and getting some vitamin D and melanoma, they don't get much sun up north.
They weld with bubble gum. Have you not seen the bike shattering at every weld. So glad that guy survived
@@alastairmacdiarmid8331 that’s exactly what I thought 🤣🤣
@@KUBS42 it's yorkshire not Lancashire ya fanny
@@travisroesner6819 ale x anderson smashed that bike in a crash w weeks before slamming the downtube into a hip of a jump then after it broke in his race run 2 weeks later removed that video .......when greg minnar snapped his v10 headtube off did you loose your shit .....when Bernard's head tube ripped off nearly killing him did you again loose your shit or is it just orange you hate
Labour intensive, is it grim up north?
I got my orange phase RS last year, awesome bit of kit! Had an issue with my ohlins fork and was sorted straight away. All brands have occasional issues, imagine if every time a frame snapped from any brand they would have to put out a statement 😂
Who ever was Head of Design need to resign asap.
You mean ......whoever is head of design needs to resign. As your comment suggests the impossible.....was means they no longer are therefore cannot fulfil your ideology.....said in a david mitchel voice and yes itbwas meant to be condescending.
Heat treating all the frames after welding?
At 2:16 Thats what he was talking about
I had an orange zero trials bike absolutely love it.
Guy Martin has Plenty of these ?Looking at them made of Folded So called Aircraft alloy sheets ?I worked on aircraft and they crack !!!Due to Flexing with stress So As these are made of multiple parts all welded up in a small area the heat affected zone is made up of lots of bits
I Can see problems possibly over time if they get a lot of abuse
A Tube is a Tube its not called a tube when its sheet alloy !!!!!
With time, and abuse, all frames/parts can fail. The notorious video circulating is a mere drop in the MTB industry ocean. Every brand has seen their products break now and then...
But if the customer service is terrible why not just buy from Amazon or Chine for their bikes at least if the frame explodes Amazon will still accept a return and refund you
@@100100toxic please read Oranges warranty information.
Its a special case. Ive had one. Broke 3 times in 9 months; one critical failure. Never got sorted, just ignored. Its a scummy company with bad design and cosmic pricing. Stay away
Please see Oranges warranty information.
Love the process love that its brittish and well made.....for all the negative nanies constantly moaning about the design who have probably never owned or ridden an orange come bring your taiwanese made enduro bike over to north dean and lets see you back it up.
@Interstellar-Nebula you honestly think I'd be this unprofessional if I was affiliated with a brand like orange ...
@Interstellar-Nebula I'm just trying to balance out the comments with the arseholes for a brand that's done nothing wrong but make a great product in the UK employing local folk for years doing what they love yet the trolls seem he'll bent on flagging them off and I see it as bullying and I ain't standing for it .I'm a brickie who rides bikes nothing to do with orange
Just admit youre getting paid for it. If you're not - yer a fool.
@@knott4me561Taiwan are known to be very good frame makers, most big brand bmx frames are built in Taiwan, specifically because they produce both quality and quantity. Those bmx bikes are stronger than any mtb you’ll ever ride. Don’t actually believe that these guys only have a a handful of welders who are welding these things up for a day job haha
Owned a 2021 switch 6, friend had a 5 evo, cracked swing arm after a month of riding from the weld. Yeah they have a charm, but I recently sold my switch 6 and got a stumpy evo and it blows the orange out the water in terms of ride feel and overall frame quality…for a fraction of the price. Love the way they look, but I don’t get the overprotective stance over this brand which fails to slim down their product line of similarly performing bikes.
cool production process. Now you only need new designs(which do not look like a fish)
''look like a fish'' ..WTF you on about.......!
The Orange bikes I've owned were some of the best bikes I've ever owned. I still ride a super old Orange Clockwork 29 - it just turned 10 years old. I also miss my pal Sir Michael Bonney 😞
I've just watched a TH-cam video of an orange breaking half. Can you explain why this happened? You're so soak. How about telling the person that was on the bike at the time? Does this card to him? You haven't, you were given the opportunity to ask the metal tested to find out what the defaults was.
I knew it was a total cliche, but I still got my Five Evo in Fizzy Orange 😂
They very old fashioned now. To all the new suspension bike set ups
Had a conversation with Steve I think in white rooms years ago about the stickers you guys use to use. Decals ftw! 😂
Kids bike 1/2 the material twice the price 😅😅😂😂
Lost faith in orange selling both my bikes because of it all
Good luck selling those hunks of chit
Weird I just bought one to keep the faith......anyone can have a Taiwanese made frame. Cannot beat keeping the currency in your own country
@@knott4me561 watch the video on TH-cam about frame snapped on a pro rider a year ago and orange didn't want anything to do with him
What do you mean by "because of it all"?
@@dm40.1 I've watched it twice absolutely clueless to what he's on about
Imagine hating a brand because one bike fails 😅
If the "handmade in the UK high-end" frame had just broken, it wouldn’t have been such a big deal. But the aluminum frame literally fell apart, and Orange responded by asking the owner to take down the crash video and negative feedback. It was actually the manufacturer's reaction that led to Orange facing the backlash. Plus, the subpar quality of their frames and their inflated prices have been an open secret for a while now.
New premises is looking long good!! Love Orange Bikes👌🍊🔥
❤
I don't see any hydroforming taking place, so i guess you outsource most of the frame manufacturing. Looks like all you do is welding some lugs on the frame, painting it and assembling.
@@titter3648 all in house no outsourcing
Absolute Muppet, did you even watch it....they aren't hydro formed
All the frame section are made from folded flat sheet, welded along the edges. Apart from the headtubes and bb tubes.
I cant buy this nowehre in europe