That's so sweet of them to give you the pass since you get sent away without going on the ride. Makes it special! And doesn't make the child upset either
@@Applepie_66I went on 6 and it looked silly to me lmao... animatronics looked dumb but that might just be because I know all about dinosaurs watched movies and documentaries about them since I was a baby and my father owns an actual dinosaur skull
That part. I'm in food service nd see kids of all ages including 15-18 year olds too shy to interact with society. Give the kids the attention they deserve cause it's an experiance they will either remember forever or forget but in a great experience over a bad is always the goal no matter what service industry we as adults work in.
My biggest pet peeve is when people ignore children, and when they DO talk to them, they treat them like idiots and speak to them like, well, children. Speak to your kids with language just as you would an adult, their intelligence will grow more efficiently and they will become very knowledgable.
That’s genius. Not only does it virtually guarantee the family will come back to the park in the future, it also makes up for the disappointment of not being able to ride.
As a short person that was never tall enough this made me tear up. This sweet girl cherished that card and was happier then if she had been on the ride.
every female is called princess at the disney parks by the cast members...regardless of age...makes you feel fantastic when you are having an "i feel really old and fat" day ...boys are prince btw
@@vickiechandler3112oh no.. now i need to visit again and experience that.. 😢 (for context, haven't been since 2009, i don't remember getting called princess at any time lol)
I kinda don’t believe this . I’ve been pushed away from a ride for not being tall enough after making it past the first two measures and waiting in line and then right before getting on told no. Just a walk of shame out .
@@Luizzzzzzzzzzzzzzzzzzzzzzzzzz it was Hollywood studios for the Rockin rollercoaster ride . So yes . But since then the whole PC movement has happend so maybe they care about kids feelings more
Actually it’s a pretty shitty marketing strategy. Most people who go to Disneyland go there only once in their lifetime. That coupon will never be used. Not many people can afford to frolic around a theme park wasting hundreds of dollars if not thousands. Not to mention the cost to travel there and hotel expenses and food. Garbage marketing strategy I can tell you never took any marketing or business classes in college.
@@whycars7898not really a marketing ploy😏 it was just a simple nice gesture so the kid don't leave crying and whining. As if one year later she be like, Mom I got that lightning coupon last year let's go! Umm no🙄 only Karens and Kens fall for it smh
@@whycars7898That's not true at all. The vast majority of Disneyland customers are repeat customers. And I disagree with it being a bad marketing strategy, it's devasting for a kid to wait in line and not be able to go on. Plus you know the kid will keep asking the parents when they can go back now. Giving the kid a t-shirt or a coupon would be decent too, except that would cost more money.
I worked in a laser tag place that taught us the philosophy that Disney followed. It honestly made my day every time I could do something special for a kiddo. Especially to avoid disappointment, I gave out tons of icys to kids that were too short for stuff.
disney does things that should be expected of companies in the entertainment industry. accommodating for children or disabled people shouldn’t be a taboo thing, all companies should follow the logic. it’s the best of both worlds- the guests are happy and the company makes money.
@@noahrosen6205 we had other stuff like ropes course and vr Rollercoaster. Ropes specifically has a very strict height requirement so a kid doesn't slip out of a harness.
@rusty5078 starting off. Rude. I don't know why saying "they already knew she was too small" 🤓 to my point makes any sense as customers Even if they knew their children are too small they will try to get them on a ride. Speaking from expirence. They will question the rules and call them stupid because they can't handle that they have to follow them. The people in this video as again without you giving a know it all answer are the nicest customers. .....some people! 😠
@earthdyrad No and that's from expirence. I have customers who found a way to blame the ride operator and always try to sneak their child on a ride that clearly they are not tall enough for. It's ridiculous when it comes to safety. People don't know that there is rules for a reason. I had it one time when saying no to a customer but they did it anyway because the parent was a 50 year old 7ft giant who dosnt listen and ignore me when going down a night ass slide. In that situation there is literally nothing you can do because it will be too late by the time you reach the nearest radio and our management is dog 💩.
@@earthdyradi can confirm what he is saying, people often don't even read limitations and get angry when they can't go on the ride after 20 to 30 minutes in a queue line
This ride is closing in January anyways. Dino land is getting demolished to make way for The Amazon jungle, Latin America park with Indiana Jones and Encanto .
@chad7064 wait really? I never got to ride anything in that land. Almost everything was closed or broke down when I went in 2019. I don't have the money or time to go before they close it😭
@@armyfallatthediscotwentyon5019 it’s just a bunch of kid rides , it was the kiddy park for animal kingdom. Dinosaur was the only major ride there. It’s becoming an Indiana jones ride, and then the kid park is becoming the Encanto house with an interactive walkway and play area, and live shows.
I love this. They did this in universal as well for my son since he was too short for hulk, he was so happy with his vip entrance which is what they told him he would get lol
How nice of them to do this! Many years before, the french dude in Euro Disney who checked my sister’s height gave her coldest face, did not even say a word other than no. She was around this girl’s age, very disappointed and started crying. I am glad they came up with this approach in US.
Thats an employee fit for their job, understanding the safety risks, but also quick to provide something so that the little ones dont feel left out. Thats a kind person right there. Give them a raise!
People in the comments are forgetting that 1.) this family could be annual pass holders and 2.) children can grown inches within months. They could be back in three months using their annual pass - it’s a genuinely lovely gesture.
Thats so sweet. Im sure it can crush their little hearts when they're not tall enough, so this makes them feel like they still get something and distract from it. Genius and sweet ❤️
Ahhh the worst part of any ride instructor's job.. i had no problem telling the obese adults that they were too big, but the little ones broke my heart 😭
this is so sweet and i hope every child gets to experience this. when i was younger i was always way too tall so to be told at age 6 that i was too big for a kids ride never made me want to ever get on a ride again. this past week i finally had got on a ride after 14 years. kindness really goes a long way
The same thing happened to me. I also was in one of these parks but I got a very cruel reaction to when I was super short and told to leave the park because I wouldn't be tall enough for any ride with nice snotty face with it from the worker. So my mom went and bought me shoes with higher soles and I was able to get on. But now I regret it because I've never been short so I missed out when I was a child because I was too tall. I wish I was treated like a kid when I was kid and now that I'm adult and I try to experience life when I was a kid I get shamed and treated harshly...
Not to ruin the magic but this is a great marketing tactic to encourage the family to go back to the resort for another vacation when the kid is tall enough
@christopherc5570 There isn't any extra fee or membership needed to use any of the rides' height certificates. You get to keep them after you use them with the date on it as a keepsake. Can't wait to have a kid so I can fill a scrapbook up
@@ToriTreblebut you still have to pay for entrance again. And then when you’re there, you’ll probably be buying food. You can’t use the voucher unless you’re at the park. Which costs a lot to get into!!
@peacechickification You don't have to pay for entrance into the park if you know the right people or like me are the right people. But if you're planning on using a height certificate, chances are you've already planned another trip & took care of the admission for your party. You can bring food into the parks, and many people do. I think the only things you can't take in are things kept in glass containers. You can even bring in small coolers.
Even if the little girl was tall enough, that right is freaking rough. This is a warning to parents that that ride is really jerky and it hurts an adult neck so imagine a child’s.
as a previous employee in Customer Relations at Disneyland I can confirm that is the kind of service Disney employees are supposed to give . Good for her!
I love how Gianba got down on her knee so she could talk to your daughter on her level. When I was a kid I always loved when adults talked to me like that. It shows care and respect for the child. She’s got the perfect job for her
@@Rose_ana18 Yes, sadly, I’m emotional about it as well, I rode it several times as a child :( They’re scrapping Dinoland and replacing it with Encanto and Indiana Jones rides/areas (the latter which I do love, but not that it’s replacing what I also love).
That's so nice, I went when I was 3 because my grandmother wanted to go right then and so I couldn't ride most things, I wish they had those when I went, I would have saved those for years.
Who thought of this? They deserve a raise! I mean seriously! That card just guaranteed they will spend AT LEAST one more day at that park. Not to mention all the positive exposure they get for this. This is downright diabolically genius.
They did this at Islands of Adventure for my son. He felt so bad being the youngest and couldn’t go on the roller coaster with everyone. We didn’t even ask. An employee walking by overheard us telling him maybe next year he’ll be tall enough and she walked us over to the line and gave us a certificate. He felt so special. I love this concept
Does cast member handled this amazingly? I love how she'd was just talking to the little girl. This little girl will never forget this day. And it also next the family come back. In the future genius.❤
giving a little gift to kids that don’t make the height requirement is such a sweet idea. disney really thinks about how to make all the little things memorable and their staff goes above and beyond, i swear
That was absolutely sweet of Gianna to do that. It turned something that could have left her disappointed and upset, into a magically fun & happy memory. And we all know she's gonna have the biggest grin when you guys get to go back and use HER lightening lane card 👌🏻🥰
Thats actually super cool. Gives the kid hope that next time theyll get to ride it! Instead of just crushing their dreams and not fully understanding why they arent allowed to ride it yet
Yes! They did this years ago for my sister when she was too small to ride Everest. They still honored it five years later when we finally went back to the park.
that would have been a perfect opportunity to go onto the Disney app and give a cast member compliment because it truly helps them. I do this as a passholder at Disneyland in Cali, any time
no mama: YOUR response made this magical. the cast member did fantastic but you’re happy, zero stress demeanor made it manageable for her. take some pride in being an amazing mom!!
Thats is really a super awesome way to make sure the little ones dont go home upset and feeling left out and it gives parents incentive to come back so its a win for everyone involved
When I was too short for a certain ride, my dad used to stuff loads of tissues in my hiking shoes. That made me a few inches taller so I could catch the ride🙌
What a great cast member! Also saved that girl from a lifetime of trauma not letting her on properly the scariest ride at WDW, so it all worked out in the end. Lol
Thank you for teaching your child the understanding of no and for teaching her manners! So many kids often throw a complete fit or pout and don’t thank the person for doing something nice they didn’t have to do.
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That's so sweet of them to give you the pass since you get sent away without going on the ride. Makes it special! And doesn't make the child upset either
I went on I’m 14 and I was Petrified with fear it was too real.
It also makes them come back…
@@rafaelmp9125 bruh 💀
Exactly! That's so cute ❤
@@Applepie_66I went on 6 and it looked silly to me lmao... animatronics looked dumb but that might just be because I know all about dinosaurs watched movies and documentaries about them since I was a baby and my father owns an actual dinosaur skull
I like how she talks to the child, not their parent. Makes kids feel seen. 💜
Bro that kid is adorable ❤
It’s Disneyland so the kid is the main character
That part. I'm in food service nd see kids of all ages including 15-18 year olds too shy to interact with society. Give the kids the attention they deserve cause it's an experiance they will either remember forever or forget but in a great experience over a bad is always the goal no matter what service industry we as adults work in.
🎉🎉🎉🎉🎉🎉🎉🎉🎉
My biggest pet peeve is when people ignore children, and when they DO talk to them, they treat them like idiots and speak to them like, well, children.
Speak to your kids with language just as you would an adult, their intelligence will grow more efficiently and they will become very knowledgable.
That’s genius.
Not only does it virtually guarantee the family will come back to the park in the future, it also makes up for the disappointment of not being able to ride.
Oh so sweet, when she comes back in a year ticket prices will be $500 per Person, so sweet.
@@march9807And the card won’t be valid
Let’s not forget that Dinosaur is going to be eventually shut down for a re-theme
@@march9807how much do you think ticket prices change? How much of an increase per year do you think is happening? Lol
That would be dope if we had that but we didn’t just deal with it
The attention and the way they speak to the kids at disney is an art, these people deserve the world
How she kneels down to be the same height❤
they sadly would just call me the wheelchair and talk to my parents. i’m paralyzed 😔 when i was like 7 too. every single one
Or at least like…a living wage.
Cast members are the best. They really don't get enough credit and love.
🙌🙌
As a short person that was never tall enough this made me tear up. This sweet girl cherished that card and was happier then if she had been on the ride.
Add a relief
Add a reply
I hope you can ride the dinosaurs one day 😔
@@AngelicaNatashagirl tf
@AngelicaNatasha bro this isn't a code you don't just cout c, "is so funny"; you have to declare that c is the comment cmon its basic stuff
”My princess” 😭💕
every female is called princess at the disney parks by the cast members...regardless of age...makes you feel fantastic when you are having an "i feel really old and fat" day ...boys are prince btw
@@vickiechandler3112oh no.. now i need to visit again and experience that.. 😢 (for context, haven't been since 2009, i don't remember getting called princess at any time lol)
@@vickiechandler3112I'm shocked they can get away with gendering people in 2023. Good for Disney.
@vickiechandler3112 I'm sorry but if I got called a princess at the parks I would cringe because I'm no fucking princess 💀💀
Did the staff seriously just assumed the kid's gender???
They did this for me when I was about 4 years old. I'm almost 30 and it is still one of my best memories
Are you tall enough now?
I thought you still had the pass!
I kinda don’t believe this . I’ve been pushed away from a ride for not being tall enough after making it past the first two measures and waiting in line and then right before getting on told no. Just a walk of shame out .
@@darkwhitegamer5was it Disneyland tho?
@@Luizzzzzzzzzzzzzzzzzzzzzzzzzz it was Hollywood studios for the Rockin rollercoaster ride . So yes . But since then the whole PC movement has happend so maybe they care about kids feelings more
I’ve never heard of such a thing. What a great marketing strategy. And the kids don’t leave disappointed! Nicely done.
Actually it’s a pretty shitty marketing strategy. Most people who go to Disneyland go there only once in their lifetime. That coupon will never be used. Not many people can afford to frolic around a theme park wasting hundreds of dollars if not thousands. Not to mention the cost to travel there and hotel expenses and food. Garbage marketing strategy I can tell you never took any marketing or business classes in college.
@@whycars7898not really a marketing ploy😏 it was just a simple nice gesture so the kid don't leave crying and whining. As if one year later she be like, Mom I got that lightning coupon last year let's go! Umm no🙄 only Karens and Kens fall for it smh
@@whycars7898That's not true at all. The vast majority of Disneyland customers are repeat customers. And I disagree with it being a bad marketing strategy, it's devasting for a kid to wait in line and not be able to go on. Plus you know the kid will keep asking the parents when they can go back now. Giving the kid a t-shirt or a coupon would be decent too, except that would cost more money.
@@whycars7898 you sound miserable 😂
bro i can tell she ain’t give two fucks about that pass 😂
The way she said “ because you’re super tall melted my heart her facial expressions says it all what a lovely young lady ❤🎉
I worked in a laser tag place that taught us the philosophy that Disney followed. It honestly made my day every time I could do something special for a kiddo. Especially to avoid disappointment, I gave out tons of icys to kids that were too short for stuff.
disney does things that should be expected of companies in the entertainment industry. accommodating for children or disabled people shouldn’t be a taboo thing, all companies should follow the logic. it’s the best of both worlds- the guests are happy and the company makes money.
how are you too short for lazer tag😭
@@noahrosen6205 we also had a ropes course and a virtual roller coaster with height limits
@@noahrosen6205 we had other stuff like ropes course and vr Rollercoaster. Ropes specifically has a very strict height requirement so a kid doesn't slip out of a harness.
@@noahrosen6205 smaller hitboxes, unfair advantage 😂
As a theme park employee, these are the nicest customers after being told they can't go on a ride 😢
They already knew she was too small. Do you even read?
@rusty5078 starting off. Rude. I don't know why saying "they already knew she was too small" 🤓 to my point makes any sense as customers Even if they knew their children are too small they will try to get them on a ride. Speaking from expirence. They will question the rules and call them stupid because they can't handle that they have to follow them. The people in this video as again without you giving a know it all answer are the nicest customers. .....some people! 😠
I'm confused. What do you mean by that? Aren't customers that can't go on rides because of some reason always nice?
@earthdyrad No and that's from expirence. I have customers who found a way to blame the ride operator and always try to sneak their child on a ride that clearly they are not tall enough for. It's ridiculous when it comes to safety. People don't know that there is rules for a reason. I had it one time when saying no to a customer but they did it anyway because the parent was a 50 year old 7ft giant who dosnt listen and ignore me when going down a night ass slide. In that situation there is literally nothing you can do because it will be too late by the time you reach the nearest radio and our management is dog 💩.
@@earthdyradi can confirm what he is saying, people often don't even read limitations and get angry when they can't go on the ride after 20 to 30 minutes in a queue line
What a sweet employee.
You can tell she likely has younger siblings or relatives. 💕
They did that for my daughter a few years ago for matterhorn, the next year we went it was the first thing she wanted to do 😊 I love Disney
What an incredible memory for you both 🥰
That is so sweet of them. Be honestly that ride will shake you around a lot. Unless you can brace yourself it gonna be a rough ride
Mom
This ride is closing in January anyways. Dino land is getting demolished to make way for The Amazon jungle, Latin America park with Indiana Jones and Encanto .
@@chad7064NOOOOOOOOO 😭😭😭😭😭
@chad7064 wait really? I never got to ride anything in that land. Almost everything was closed or broke down when I went in 2019. I don't have the money or time to go before they close it😭
@@armyfallatthediscotwentyon5019 it’s just a bunch of kid rides , it was the kiddy park for animal kingdom. Dinosaur was the only major ride there. It’s becoming an Indiana jones ride, and then the kid park is becoming the Encanto house with an interactive walkway and play area, and live shows.
Honestly this is so sweet. That little card probs means more to that kid that we'll ever know ❤
She will remember that forever! The girl working done a great job!❤
I love this. They did this in universal as well for my son since he was too short for hulk, he was so happy with his vip entrance which is what they told him he would get lol
The way she posed for the picture at the end, she looks so proud 🥹 sweet innocent little girl! So precious
How nice of them to do this! Many years before, the french dude in Euro Disney who checked my sister’s height gave her coldest face, did not even say a word other than no. She was around this girl’s age, very disappointed and started crying. I am glad they came up with this approach in US.
She did an amazing job! A future educator
these type of woman got my heart bricked up ngl 🧱
@@jakethasnake3524
..
Thats an employee fit for their job, understanding the safety risks, but also quick to provide something so that the little ones dont feel left out. Thats a kind person right there. Give them a raise!
STOP!! The way she said “MY PRINCESS” as she knelt down to her level 😢😢😢
People in the comments are forgetting that 1.) this family could be annual pass holders and 2.) children can grown inches within months.
They could be back in three months using their annual pass - it’s a genuinely lovely gesture.
Awww I remember my dad trying to put a hat on me with tissues in it. The lady said no maybe next time 😂 it’s a funny memory
Thats so sweet. Im sure it can crush their little hearts when they're not tall enough, so this makes them feel like they still get something and distract from it. Genius and sweet ❤️
her little pose while she's holding the card 😢
Yes that's her win pose in Smash Bros Ultimate
@@chrisofstarsthat's so precious! 🥹
that woman is special. thank god for people like her.
She handles disappointment so well. She didn’t throw a fit or cry.. she was just thankful for what she got. ❤
My parents used to make me wear my biggest shoes and teach me how to try to streatch myself😂
wait why is that such a good idea? I should’ve learned this earlier ;-;
@@hindwadood9232it’s really not tho😭 the height requirements are their for a reason.
@@hindwadood9232it’s not a good idea. There are height requirements on rides for a reason.
My parents stuffed park maps in our shoes 😂
@@PhineasFerb001natural selection.We think it only affects the decision maker but it we are clearly wrong.
That worker was so swet and kind! 🥺 And that face of the little girl 🥺
These memories are so important to kids and that’s why it’s important to create as many of them as possible.
Completely agree 🙌
Ahhh the worst part of any ride instructor's job.. i had no problem telling the obese adults that they were too big, but the little ones broke my heart 😭
i was an obese kid getting told no, broke my heart thankfully everyone was always sweet :)
this is so sweet and i hope every child gets to experience this. when i was younger i was always way too tall so to be told at age 6 that i was too big for a kids ride never made me want to ever get on a ride again. this past week i finally had got on a ride after 14 years. kindness really goes a long way
The same thing happened to me. I also was in one of these parks but I got a very cruel reaction to when I was super short and told to leave the park because I wouldn't be tall enough for any ride with nice snotty face with it from the worker. So my mom went and bought me shoes with higher soles and I was able to get on. But now I regret it because I've never been short so I missed out when I was a child because I was too tall. I wish I was treated like a kid when I was kid and now that I'm adult and I try to experience life when I was a kid I get shamed and treated harshly...
Not to ruin the magic but this is a great marketing tactic to encourage the family to go back to the resort for another vacation when the kid is tall enough
My thoughts exactly
@christopherc5570 There isn't any extra fee or membership needed to use any of the rides' height certificates. You get to keep them after you use them with the date on it as a keepsake. Can't wait to have a kid so I can fill a scrapbook up
@@ToriTreblebut you still have to pay for entrance again. And then when you’re there, you’ll probably be buying food. You can’t use the voucher unless you’re at the park. Which costs a lot to get into!!
@peacechickification You don't have to pay for entrance into the park if you know the right people or like me are the right people. But if you're planning on using a height certificate, chances are you've already planned another trip & took care of the admission for your party.
You can bring food into the parks, and many people do. I think the only things you can't take in are things kept in glass containers. You can even bring in small coolers.
She knows damn well that Dino ride gonna be closed by the time she’s tall enough 💀
Even if the little girl was tall enough, that right is freaking rough. This is a warning to parents that that ride is really jerky and it hurts an adult neck so imagine a child’s.
Smart business idea to get them to keep coming back
as a previous employee in Customer Relations at Disneyland I can confirm that is the kind of service Disney employees are supposed to give . Good for her!
Imagine she was finally tall enough to ride it and the ride closes down 😭
I WOULD FEEL SO BAD
She was probably tall enough a month later.
@@Jen.Ea day later… like bruh she was like half an inch close
She got to ride it 🥰
I love how Gianba got down on her knee so she could talk to your daughter on her level. When I was a kid I always loved when adults talked to me like that. It shows care and respect for the child. She’s got the perfect job for her
Oh lawd… heard they’re shutting this ride and Dinoland down soon. Hope she gets to ride it before its gone omfg PLEASE 😭
Are you being fr I’ve been going to Dino land since I was a few months old
@@Rose_ana18 Yes, sadly, I’m emotional about it as well, I rode it several times as a child :( They’re scrapping Dinoland and replacing it with Encanto and Indiana Jones rides/areas (the latter which I do love, but not that it’s replacing what I also love).
This little girl is so cute
She gonna get traumatized by that ride💀
Fr bro
I was searching for a comment that said this lol!!! Most uncomfortable ride experience ever, it’s so rough and not fun lol she saved that lil girl nbs
What a sweet lady! Made what could have been a very awkward and uncomfortable situation one this lil angel will forever remember. Well done
That employee is so cool.She got a heart on gold and a speech of diamonds .❤❤❤❤
That's so nice, I went when I was 3 because my grandmother wanted to go right then and so I couldn't ride most things, I wish they had those when I went, I would have saved those for years.
Those moments are the best my son got one for space mountain. He is finally tall enough so much fun!
Disney is so good at stuff like that. It really keeps people coming back
Whole family.
It’s like a win win! The parents and staff don’t have to deal with an upset child, and the kids can come back when they all can ride together!
Gianna deserves a raise! So kind and polite❤
That Dinosaur ride at Animal Kingdom is no joke. That thing jostles you around like a blender. It’s pretty intense.
She’s gonna have some fun on that ride❤❤❤❤
Disney cast members live to make magical moments like this.
That’s a great way of holding things, more people should take note of things.
That’s just the Disney spirt❤
The cast member looks like my teacher from middle school
I thought she looked like she was IN middle school! 🤣 I'm just old lol.
Omg how cute she must’ve been so happy! Please pin I love your videos!
Sooo cute❤
Also well done for the dinosaur park for knowing how to prevent kids' meltdowns loool 😂
So sweet! Our daughter met the height requirement and burst out in tears. We were so surprised. She was scared to go on it 😂
The fact that they tried to cheat the system using the bun 😂
So cutee!!! ❤❤❤
✨✨✨ if you know Gianna please tag her! 🏷️
I sadly dont
This really cool, i remember that feeling of being told no you’re too short.
Great way to help, her feel noticed after that.
Such a simple way to prevent tears, love it
Those beautiful eyes 👀of her. She got the spark of happiness 😊👍
🥹🫶🏻 this is why I love American theme parks!! The kindness is amazing, you’d never get that over in the uk.
People don't realize the lasting impression a simple act of kindness can give.
Who thought of this? They deserve a raise! I mean seriously! That card just guaranteed they will spend AT LEAST one more day at that park. Not to mention all the positive exposure they get for this. This is downright diabolically genius.
They did this at Islands of Adventure for my son. He felt so bad being the youngest and couldn’t go on the roller coaster with everyone. We didn’t even ask. An employee walking by overheard us telling him maybe next year he’ll be tall enough and she walked us over to the line and gave us a certificate. He felt so special. I love this concept
Does cast member handled this amazingly? I love how she'd was just talking to the little girl. This little girl will never forget this day. And it also next the family come back. In the future genius.❤
I got that when I was younger. Quite smart considering most people are tourists who’ll only go once and keeps the children happy
giving a little gift to kids that don’t make the height requirement is such a sweet idea. disney really thinks about how to make all the little things memorable and their staff goes above and beyond, i swear
Aww that's really sweet. Hope she grows quickly as it's rumoured that the dinosaur ride is closing down at some point
Magical how they denied AND got you to come back and spend again. So heartwarming.
That is so sweet that is such a heartwarming gift. She will remember this moment for the rest of her life
That was super sweet of her to do that for the little girl.
That was absolutely sweet of Gianna to do that. It turned something that could have left her disappointed and upset, into a magically fun & happy memory. And we all know she's gonna have the biggest grin when you guys get to go back and use HER lightening lane card 👌🏻🥰
Disneyland did this for my son and when he was tall enough to ride star tours it made his day. Great customer service and a magical place.
What an amazing memory! 🥹
Thats actually super cool. Gives the kid hope that next time theyll get to ride it! Instead of just crushing their dreams and not fully understanding why they arent allowed to ride it yet
Awww haha 😆 she’s so awesome. May God bless her and her family.
Yes! They did this years ago for my sister when she was too small to ride Everest. They still honored it five years later when we finally went back to the park.
Cast members make the magic 💜
that would have been a perfect opportunity to go onto the Disney app and give a cast member compliment because it truly helps them. I do this as a passholder at Disneyland in Cali, any time
Yes, we do this every single time we get pixie dusted with a magic moment ✨
no mama: YOUR response made this magical. the cast member did fantastic but you’re happy, zero stress demeanor made it manageable for her. take some pride in being an amazing mom!!
I feel like she was gonna say yay you’re tall enough until the mom was like ohhhh all most!
Thats is really a super awesome way to make sure the little ones dont go home upset and feeling left out and it gives parents incentive to come back so its a win for everyone involved
This might be the smartest thing I've seen an amusement park do. Kid doesn't walk away too salty and has another reason to be excited to return.
She has a great mom....it makes a diff when you teach kids right! She is teaching her to always be happy. :)
When I was too short for a certain ride, my dad used to stuff loads of tissues in my hiking shoes. That made me a few inches taller so I could catch the ride🙌
What a great cast member! Also saved that girl from a lifetime of trauma not letting her on properly the scariest ride at WDW, so it all worked out in the end. Lol
Lol I feel you - but she got to ride it a month later and LOVED it!
@@theenchantedesquire awesome!
The lady was so genuine. Gotta love it
Aww bless her sweet heart. She took the news that she wasn't tall enough yet like a champ. The lady was super nice too!
Awe, that was really cool of her 🤙🏻 kids gonna have some good core memories
She should be recognised for excellent customer service, bravo!
Thank you for teaching your child the understanding of no and for teaching her manners! So many kids often throw a complete fit or pout and don’t thank the person for doing something nice they didn’t have to do.
she is too adorable posing with her card like that😍😍
awww this is sooo cute!! yeah you def wanna wait til shes taller cuz that ride throws you around but its a lot of fun, shes gonna have a blast!!!
When I was a kid, Disney was a once in a lifetime thing