The device has no ON/OFF button, we suggest you to keep the device plugged in, because the machine has a data upload after use. If you do need to shut down, it is recommended to unplug it a period of time after use.
@@BMCMedical Thanks for your reply. The PAP Link report data are too brief for users to know what is happening. How can we get the software for PC use with detailed report like from Oscars cpap reader?
Hi..can you help me out from this problem...I am using cpap machine past 7 yrs...last month I change the machine as had some issues...now I am using bmc G2 apap...is their any pressure will be different between two brands...my buyer not helping me out in this issue....also I couldn't login aswell...looking forward your reply...
Hi, Jk, sorry to hear that. May I know how long it happened? And you can leave a message to bmc-marketing@bmc-medical for details, it will be back soon. Hope this can help you. Waiting for your letter.
@@BMCMedical bought machine last 26th June...have a dout about pressure...check with buyer sales and service for chennai...they said that you have only one choice that machine has to send to Hyderabad where the check the machine ...just I want to check the pressure is correct or not before send the machine...which is going to difficult till the machine return...anyway tnx for your reply...
@@Kj-td2we Hi, I know that. And Could you please give your email address? I can let my colleague contact you by email. I hope it can help u deal with it.
I have bought this G3C20 Machine, and its in Chinese Language , I need to change this into English. and in the machine which I bought display is showing differently not as the TH-cam image. . Please clarify and advise.
God thank you. I couldn't remember how the Dr said to do it and was fighting with my machine so hard.
Hope it will be helpful.
Do you need to clean the cookies inside the CPAP?
Hello, I don't understand u very well.
@@BMCMedical cookies inside CPAP!
6:50 is it OK to get the plug on the hose wet?
Sorry, I don't understand you. Could you pls talk more details?
how to properly switch on and switch off the the G3 ?
The device has no ON/OFF button, we suggest you to keep the device plugged in, because the machine has a data upload after use. If you do need to shut down, it is recommended to unplug it a period of time after use.
Here is no BMC care app at Playstore, only have PAP Link app. Are these they the same?
Yes, the BMC care now called PAP Link. you can get more information about it: th-cam.com/users/shortsgp_NEjqKWHA
@@BMCMedical Thanks for your reply. The PAP Link report data are too brief for users to know what is happening. How can we get the software for PC use with detailed report like from Oscars cpap reader?
hello, dear you can send email to service1@bmc-medical.com.
Hi How can i set Bilevel S: IPAP 19 cmH20, EPAP 1.5 cmH20. The EPAP does not fall below 4.0 cmH2O , this the Luna G3 25A. Thanks
hello, you can contact with service1@bmc-medical.com for help.
Hi..can you help me out from this problem...I am using cpap machine past 7 yrs...last month I change the machine as had some issues...now I am using bmc G2 apap...is their any pressure will be different between two brands...my buyer not helping me out in this issue....also I couldn't login aswell...looking forward your reply...
Hi, Jk, sorry to hear that. May I know how long it happened? And you can leave a message to bmc-marketing@bmc-medical for details, it will be back soon. Hope this can help you. Waiting for your letter.
@@BMCMedical bought machine last 26th June...have a dout about pressure...check with buyer sales and service for chennai...they said that you have only one choice that machine has to send to Hyderabad where the check the machine ...just I want to check the pressure is correct or not before send the machine...which is going to difficult till the machine return...anyway tnx for your reply...
@@Kj-td2we Hi, I know that. And Could you please give your email address? I can let my colleague contact you by email. I hope it can help u deal with it.
from where i can buy the external battery??
Hello, pls contact with intl@bmc-medical.com.
I have bought this G3C20 Machine, and its in Chinese Language , I need to change this into English. and in the machine which I bought display is showing differently not as the TH-cam image. . Please clarify and advise.
May I know where did you buy it?