Hi. Thanks for posting this video. I already installed the lock but when I hit the # to test to see if it locked but it doesn't. The deadbolt stick didn't pop out . Can you help me fix that? Thank you
Very good video. How safe is the lock though? i mean can it be picked by a force tool? I was looking into Wiser or Schalge, and how would this compare to them?
The lock is connected to my phone but I can't use the fingerprint access or pass code. Not sure where I went wrong but I can't figure this out. It's there a way to start from the beginning? I tried taking the battery out, resting the lock but it won't take any passcode. Can you help me?
Thank you very much! I installed myself and surprised my husband!
Thank you for running through this process. So much easier than just the written instructions alone.
Many thanks, I couldn't have done it without your detailed instructions. Manual doesn't help much. Great job.
Great video, thanks 👍🏻
Hi, can you use the phone to remotely open and close the door anywhere? Thanks
no this doesn't work with an app like that
Hi. Thanks for posting this video. I already installed the lock but when I hit the # to test to see if it locked but it doesn't. The deadbolt stick didn't pop out . Can you help me fix that? Thank you
something doesn't sound right with that, unfortunately, I am not there and not their technical support so I am not sure
Very nice video. Please, try next time to also show how to extend the deadbolt. Thank you
How do I set up the fob card when everything is already to go
at 11:48 I show the card set up process, it is in the manual of course too.
Hi Dave, could you help me add another fingerprint? Thanks
I actually show the steps on how to add a fingerprint in the video, or refer to your instruction booklet, it was pretty easy.
Thanks for your help i just got mine, I'm not good with all of those steps you made easy for us
Hi do you know the name of the app they use for this lock? I lost my manual book 😢
there is no app for this door lock.
Merci pour les instructions!
Can you get rechargeable batteries?
those should work as well
Very good video. How safe is the lock though? i mean can it be picked by a force tool? I was looking into Wiser or Schalge, and how would this compare to them?
Can you silence the talking and beeping?
there should be a way to do that, I don't remember now though sorry, check with the link in description. it goes to their listing
Question.. the right and left is based on the door hinges according to that key pad
yes, it says it in the instructions as to what to switch it too based on hinges and the way the door opens
Awesome thank you
Good video how long does the battery lasts?
not sure, depends on how much you use it I think
I have this lock but when I long press the # sign for it to lock automatically, it says "lock" and lock doesn't come out to connect with the door...
Make sure the internal switch set correctly for the right/left side hinged door.
After watching your video I dare to buy this locks, thank you.
The lock is connected to my phone but I can't use the fingerprint access or pass code. Not sure where I went wrong but I can't figure this out. It's there a way to start from the beginning? I tried taking the battery out, resting the lock but it won't take any passcode. Can you help me?
I would just try the reset button, it takes back to factory settings, use the factory passcode
Thank you
Hi I mine up exactly how you did it but it's not letting me click the screen what should I do
Is the manual in Chinese or bad misspelled English words?
i don't remember but I was able to follow it
Thank you works well
Martin Mark Jones Eric Jones Richard
why are you posting names? what does this mean and why are you doing it?