Self-clean or self-destruct? Utah woman says oven feature left her with a hefty repair bill
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- เผยแพร่เมื่อ 26 มิ.ย. 2024
- A Mountain Green woman asked Matt Gephardt to investigate after she says the self-cleaning feature damaged her two ovens.
Read more: ksltv.com/657082/self-clean-o...
Stopped using mine years ago after continually having to replace the thermal resistor but charging $400 to replace this fuse is a crime in itself
I think it's all mostly labor costs!! Pulling the oven out, taking it apart, putting in the fuse, then reversing the whole process. Sometimes could take hours.
@@rf159a all about knowledge too. Could try to youtube how to but some people dont want to deal with it
Half of that bill is just the travel/scheduled visit. Logistics has a cost by itself.
@@rf159a Its a scam. 20-30 minutes maximum per over. Should be maximum $150 per oven.
My mom told me to always clean your oven by hand never use the self clean.
@@akenjah I just read a horror story about a woman who decided to use the self-clean feature and it destroyed her oven. This is apparently a known risk. I've never used this feature--my last stove had the self-clean button right below the timer. I put blue duct tape over the self-clean button so no one would accidently use it.
My mom always used a drip pan if she thought something might boil over. It's a lot easier to clean a pan than an oven. Not that she didn't clean the oven as well, but I suspect many people use the self-clean feature because there is so much food residue baked on the inside of the ofen.
or how about just dont clean it it's good to have a dirty oven
The self clean feature isn't hands free cleaning ether, like a lot of people assume. Your still have to wipe out the ash and soot, that the combustion of the grease drippings and grime left behind. After the cycle is finish, and the oven chamber has cool to a safe to touch temperature.
Why spend the extra money to buy a feature that you cannot use? Make zero sense.
I was in a rental home. The oven was from IKEA. I used the self clean setting and it destroyed the oven. I will never use that feature again. It isn’t worth the risk
Well the main issue is IKEA.
That's why I'm going to stick with my old 1963 gas stove that came with the house.
Just make sure you have it checked annually for Carbon Monoxide emissions, and consider fitting a monoxide detector if you haven't already. Older appliances really do go the extra mile, but carbon monoxide (Which is colourless, odourless and causes dangerous harm over time) is a real killer. Here in the UK such checks are mandatory in law, and for good reason. 🔥✅👍
I've had trouble with the self-clean function in my ovens also! Once, the function filled my entire house with smoke so thick that my son and I had to crawl outside. I never use them anymore. Elbow grease takes a little more effort, but it's worth it in my opinion.
some say to turn on the stove exhaust fan when running the self cleaning mode
@@dawn1berlitz That if the exhaust fan vents to the outdoors though. In a lot of cases where the stove is electric then gas. They will only put in one of those charcoal filter type of deals. Since it not required by code in that case, to have it vent to the outdoors. Even though it wouldn't be a bad idea for electric as well.
The real crime is the price of thermal fuse replacement.
I picked up a free Kenmore high end stove with self clean along the side of the road. Thermal fuse replaced and the stove worked great. $50 stove.
THE CRIME IS RONNY CHARGING $800 FOR A $4O DOLLARS WORTH OF PARTS.
@@TheGregWallace Its the age old story. He knew how to fix it. She did not.
@@bsgarey so, that does not give someone the right to rip you off.
3:29 This! That lady's installers did not ensure proper ventilation of the exhaust heat from the self clean cycle. There is an entire chapter dedicated to it in the installation manual. Her issue is with her INSTALLER, not the oven maker.
Have had a GE self cleaning oven for 13 years, it does an amazing job! Never an issue. I would definitely buy another. But clearly they don't make 'em like they used to.
Hey do they still have Maytag
No g e by my area
@@theindy79 Maytag, today, is made by Whirlpool and it is nothing more inside than the cheapest Kirkland/Estate/Roper. It's like KA mixers, they're living off the memories of when these brands meant quality.
Today? Save your money and buy the cheapest Whirlpool product, it's the same inside.
@@ethelryan257 whats a good brand rtoday if that exists
Over the last 10 years we have purchased a 2 washing machines, 3 refrigerators, 2 dishwashers, and 2 microwaves. Brands have included, LG, Samsung, kitchen aide, GE. Based upon out experience, appliance manufacturers overall quality is terrible. All of the appliances listed failed in such a manner they could not be repaired, or repairs exceeded cost to replace.
I'm sorry to hear that. I have a Wedgwood survivor gas range. Mom bought it with money she made during WWII. It isn't self-cleaning but it has 2 ovens, 2 broilers, a stainless steel griddle in the middle of the burners and a few other features. It was rewired 18 years ago when I moved into this house but I still can't use appliances with polarized plugs. Well, can't have everything!
Note: I'm only 72, the stove is a few years older.
@@RobertJarecki Yeah, the quality of modern appliances are not even close to those from the past. My parents have an Electroluxe vacuum cleaner they bought in 1972. Companies make poor quality appliances, so customers will have to keep replacing them over and over again. I've bought several vacuum cleaners from Miele, and they barely lasted five years. My husband's mum has Tupperware from the 1950s!
This is planned obsolescence. The manufacturers could make better appliances, but they would rather have them fail so customers have to keep buying new ones. And it's not like the prices have gone down, so manufacturers are probably raking it in: poorer/less expensive components, higher prices.
I've had the same appliances for 20 years plus. Take care of them and know how to change out parts. Even replaced the board in my digital display.
I do not know anything about the ones you purchased. But people like all the bells and whistles. I buy plan Jane appliances. Stove 15 years old, Fridge 18 years old, Washer dryer almost 30 years old. I don't want wi-fi, self clean Hi efficiency etc on my appliances. Stick with the basics.
It's absolutely self destruction. I learned this after my second oven stopped working after using self clean. I intentionally purchase ovens without self clean now for myself and my rentals.
Hey hey hey guys this is job security. I always tell all the customers that I have to fix their ovens. STOP PUTTING IT ON THE SELF CLEANING CYCLE! You’re destroying the unit. I always hear back well how am I supposed to clean it? Elbow grease. Well if the setting is on there it means I can use it… 🤦🏽 ok fine do what you please. A month later… Ring ring hi my oven stopped working again. What happened? I was running the self cleaning cycle and it’s not working again. Mam didn’t I tell you this will happen?
Electrician.
Get asked the question every so often. I tell people this: If it's that important to you, buy a reconditioned range from the 1960's/70's/early 80's. They were designed to actually be used. Anything after that time? Do not use self-clean. It's only going to destroy things.
And my oven manufacturer specifically advises to NOT use oven liners. Sure makes you wonder....
The reason for not using oven liners is a lie by the manufacturer. Its because the oven liner can reflect heat or mess with the special coating which is part of the self cleaning feature in the first place. But if your not going to self clean than it does not matter.
The self clean option of the Electrolux ovens in the restaurants I worked for did not have any issues. The self-clean button is used everyday.
These might be commercial/industrial models that are built to more ruggedised standards than domestic ovens, and will probably have better exhaust systems on them. The function is much less likely to cause problems on free-standing units that have a lot of airflow around them. 👍
My grandmother has a Jenn-Air self-cleaning electric oven from the 1980s. The only reason she started using the self-clean feature was because the knob that controls it broke off. I'm sure that oven was built to hire standards than newr ones.
my grandmother still has her Jenn-Air from the mid 80s, saw them use self cleaning all my life
used it ones on a whirlpool made in the late 90s - just a few years ago, was told it fried the control board. had to get a whole new oven
Careful with oven liners! Often voids the warranty on many units. Liners can also change the way thermostatic controls sense oven temperature. This would alter oven performance.
Manufacturer should have said if you use this it's going to cost you every time 😊
In a 15 year old Kenmore I only replaced this fuse once and I use the self clean all the time. I replaced the fuse myself. Stop calling repair men. Learn to fix things yourself.
The one and only time I used that feature it burned out my oven..
Self cleaning literally brings the oven temp so high that it incinerates all the crud in there. No surprise that it cal also fry the oven electronics.
When I use mine I put the fan in the kitchen blowing on the stove. I have had no issues except heating up the house.
Self cleaning ovens have been around since the 60s. I grew up with them and I have one myself. They work fine when they are engineered and designed properly. This is the fault of the manufacturer. It's badly designed.
I have a self cleaning oven. I use it often. I do a bit of pre clean by taking out any loose and bulky chunks. Usually only need to put on for 2 hrs. And than finish with a wet wipe down. I also put the throw away trays at the bottom.
I remember the older ovens never had this problem with self cleaning.
@@garcjr Yes, that's because older ovens don't get nearly as hot as newer ones do during self clean cycles, and they just have higher quality, non-Chinese made parts.
I was a appliance tech for about 14 years and this issue was going on when i started , I bet i changed a few thousand thermal cutoff fuses . I will say Whirlpool is blowing smoke when they use the claim of airflow do to errors with the install . the units all vent out the front & had no restrictions and no found issues the fuses just simply blew out.
As for this reporters last statement .. Never & i mean never just use a drip mats or tinfoil in new ovens, I have seen them fuse to the insides making the oven garbage , this topic is covered in them style oves in big bold letters in the use & care guide do not use splash mats or tinfoil until you double check with the manufacturer ... *** Note *** This can also happen on free standing units not just wall units ...
Why would foil bond to the tub? I thought it was still a glass enamel. Are they using some sort of different coating?
@@PSUQDPICHQIEIWC I would assume so. all remember it was a new kitchenaid double oven with the blue interior . it was a bad call due to it being in the use and care guide & it was on them, from that point my service call was over so i have no idea how it played out .
@@roberthance2412 Weird. Considering the energy costs of a glass enamel coating, one might suspect they'd try to find a way of making a glass or composite coating that's fusible at as low a temperature as possible. It would then stand to reason that such an "optimized" coating would be a sticking problem at normal operating temperatures. I just can't imagine what such a coating might be.
I place a fan blowing on the oven when cleaning and have no issues.
The crime is the service fee on the fuse.
Those water saver washing machines are pieces of expensive junk, too!
Remember to thank the Department of Energy for forcing the old-fashioned washers off the market in favor of the so-called "high efficiency" junk. They don't clean as well, and because they have more parts, you end up with more problems. Their average life is about half of that of a non-HE washer, so they fill up the landfills twice as fast. So, how, exactly, are they 'better for the environment'?!
@@John-bs5ug They take twice as long to wash a load and the computer kept messing up. I learned to reset it for awhile and that stopped working.
I found that I had to leave it unplugged for almost a month to reset it or it wouldn't go through the entire cycle.
It didn't wash the clothes, it tore them up. It starts spinning the agitator as soon as it starts filling with water. It does not rinse properly either. And sometimes does not drain all of the way.
I bought one of those apartment suzed machines with twin tubs. Love it!
So the rundown is this. The computerized pieces of junk jacked our electric bill up just by being plugged in. If I remember correctly, to the tune of $50.
Yet I can wash 20 to 30 loads in that manually operated washer and the electricity is negligble. In fact, you can run it off a solar panel if need be.
@@SandcastleDreams Yeah, it seems that the only way the HE models "save energy" is by using the Normal cycle. BUT since they run twice as long as a old washer, it will only 'save' energy compared to an older HE model. An old direct drive model which could get the job done better in half the time with more water. Just don't tell the DOE about those commercial washers, because you can sure bet the second they find out homeowners are buying them is the second they'll apply the very same onerous regulations to them.
@@John-bs5ug Well, I've got two handcrank wringers and washtubs, too! Never know when the power is gonna be out for a month or so! I hate hurricanes!
It’s so caustic. I have a self cleaning oven, never will use it. Easy off fume free on a cold oven. Sit over night, wipe it out the next day.
Self cleaning ovens have been around since the 1960s and they always worked without problems. It’s only the new ones that have problems. IRS ridiculous to sell a product that can’t be used. This needs to be dealt with just like all the new refrigerators having problems when they used to last 30+ years.
I have by Roper an old wall oven still working but it is a 'Continuous Clean' model and I love it. You don't have to get the high heat self-cleaning ovens do. I inquired about 15 yrs ago if anyone still makes continuous clean and the answer was NO. Mine is about 40 yrs old, and used less now since I'm retired for 10yrs now. I didn't want a self-cleaning high temp one yrs ago; both were available. Why don't they make continuous cleaning ovens anymore? I also use tin foil at the bottom so not to over whelm it. I mostly bake pies and you know they can drip.
I have a Whirlpool wall oven with the continuous clean feature.
My late parents had a GE from 1983. Never had a problem with the self cleaning feature
I have a GE from 2002. I’ve self cleaned it at least once a year and never had one issue with it either.
The booklet for my oven flat-out says that there is a danger of fire if you use the self-clean feature.
So self clean blows the fuse
Plus it smells really bad during the process...toxic
I think she got ripped off !!
Worse for me would be a house fire
you are better off keeping your old appliances
"sometimes you get away with it sometimes you don't". Sounds like they're talking about speeding or running a stop sign, not using a stock feature in an oven.
My parents had a Kitchenaid Superba oven from 1993 and used the self-cleaning feature habitually and it didn't break at all. Replaced it with a bosch because it did not matched the other appliances. Just like that KitchenAid oven, it had a proper cooling fan to keep the electronics cool also there is enough.
I have used self cleaning on my stove several times a year for the last 25 yrs or so and have never had a problem. However, I have an older oven that does not have any digital features. It is just a basic model electric stove built a few decades ago before appliances became disposable.
My grandmother has an object in the air stove at the self-clean worked fine until the knob that controlled it broke off. The only thing digital about that oven was the clock.
This happened to me, it was scary.
This lady needed to buy what I bought a wonderful 1983 Soviet kitchen range. It would be cleaned by a large Soviet lady. It has four burners and an oven with only five knobs and no electronics no clock no glass window. It's entire construction is metal except for the knobs.
A friend's more than 20 years old Siemens oven has that feature ... and she never had a problem with it. This feature is pretty common with the better oven models, where i live. And i have never heard of any problems with that. Maybe that's because ovens over here are always installed by professionals? Self cleaning does require proper ventilation ...
I never use self clean. My friend had the glass front shatter while in self clean mode. There was a recall on several due to this. Also the cost of the fuse was ridiculois. I have done a few for around $150 How the self clean works is it brings on both the broil and bake elements and allows them to stay continously on allowing the oven to reach over 950 degrees.
The self-clean function works by burning-off (vaporizing) all of the built-up mess inside the oven cavity. It's convenient, but uses a *lot* of electricity and requires heating the oven to above 400°C (Haven't a clue what that is in Fahrenheit) to do the job. On free-standing units with a lot of airflow around them it's not likely to cause too many problems, but I certainly wouldn't recommend using it on any built-in oven. 📈🔥😳
Also: Whirlpool are known for not doing the best job when it comes to avoiding overheating in their appliances. We had a spate of incidents around the UK involving Whirlpool tumble dryers that were catching fire (Often with disasterous consequences) when lint was building up inside the dryer and coming into contact with the elements. Worryingly, affected models (European designs, not likely to affect US models) are still out there to this day... ⚠
I live in a condo. I worry the self-clean will cause a fire, or too much smoke.
If it needs airflow, then put a fan in it
The oven will get very hot. Instructions will tell you to remove the racks prior to using self-clean because the chrome will burn. My oven has a maximum baking temperature of 550 which i use for pizza making. but on self clean, you will be surprised when the knobs become to hot to touch.
I am sure self cleaning ovens would work better if they were ventilated properly because I have a freestanding oven and I’ve use my self cleaning feature and it worked just fine after the cleaning. Because the ones that are surrounded with cabinetry have no way to breathe and the heat has no place to go so therefore internally it’s going to melt stuff.
We use the self-clean on our GE P7 self-cleaning range once a month and have for over 50 years.
It was designed to be used.
On our other stove (big, big family) from 2020? There is no way on earth I would make that mistake. It's motherboard is mounted right above the exhaust where the hot air, moisture and grease rise out of the oven. Yes, that was planned by the manufacturer. The temperature sensor was not designed for the temperatures which a self-cleaning oven reaches.
It's unfortunate, back in the 1960s/70/early '80s it was a wonderful feature. It's not the fault of the electronics, it's intentional bad design by the manufacturers.
(Before the usual stupid comments on wasting electricity, we 1) live off grid and 2) that I like a clean oven is not your problem.)
This is my story. Two LG ovens, cannot use the self clean function. Happened 3x to the first, was replaced on warranty, second oven has happened twice. Last time repair guy told me not to use that function. 🤨. Great feature. LG has told me they won’t do a thing. Human error my butt.
I had the same thing happen to me, it was a new oven and the self cleaning burned up the electronics I had to get a new oven. That was the first and only time I have ever used self cleaning.
800 for a fuse replacement?
two fuse replacements
I used the self clean oven feature and the glass exploded.
Tempered glass can do that.
We have never used the self clean function on any of our ovens. You are better off using a drip pan and just cleaning the oven by hand. The way these self clean features work is they will turn the oven on very high heat for hours. This will use a fair amount of electricity since you have a 240 volt circuit running for hours at a time. It also will cause the whole kitchen to heat up since that vented heat has to go somewhere. If you use this in the summertime it will cause your air conditioner to work that much harder to cool the house. When you add in the potential for something going wrong with the oven as in this case, it just isn't worth the risk.
Interesting, I’ve using self clean many times in my oven and it’s perfectly fine. However it’s a Bosch oven. About the Whirlpool I can’t really say anything good from my experience in fixing their dishwashers under various brands
I use my self cleaning oven a few times a year, it works great. I do use a liner on the bottom.
$800 to replace a fuse?
Haven't you ever seen a car get into a fender bender and the insurance company "totals" the car? Aside from the fuse, you are also paying for an employees hourly wage, health insurance, company workman's comp, company's insurance, utility cost of company, Alex's gambling habit, company vehicle cost including taxes and insurance, Christmas bonus, tools required to perform maintenance, federal-State-local taxes....... In this day and age it is equal to buying a new replacement model.
@@gottagift exactly
she got scammed if the only issue was a fuse
Yeah, even Sears' 1-800-4-MY-HOME wouldn't charge nearly that much.
This happens so rarely. I've worked in the installation and repair business for over 30 years. I've seen the fuse blow 6 times from this. Extremely extremely rare. Manufacturers take things like this into consideration. Stop the scare tactics
Never use self cleaning feature because I’m super careful by placing things that might drip or spill on top of an old rimmed cookie sheet or covering things that might splatter with aluminum foil so oven cleaning is never necessary to begin with.
Ah yah if the exhaust is blocked not allowing the heat to vent it will over heat the oven, this fault lays with the installers not making sure there's a ventilation space.
I have used my self-clean option several times without issue.
My self cleaning oven works perfectly
I never noticed the self cleaning feature. Also, baking soda works wonders.
I believe the self cleaning feature was designed as a chemical free solution to cleaning the oven. But it also raises concerns around fire, poisonous fumes and smoke, or damage to the machine itself as mention in this video. There a lot of do's and don'ts when using the feature in this case.
Pretty sure if an oven does that the manufacturer should have to pay for the repairs. She did everything she should've done within reason, so it's the manufacturer's fault the oven broke itself.
I think they put the self cleaning feature in so people cook their unit and end up needing a new one. It's pretty jigsaw like of them lol. Why wouldn't you pretreat and scrub?
$800 for a $10 fuse Wow
What made it worse is it didn't do the job intended. Turned a greasy area into baked on crud.
Look at whirlpool not taking responsibility. This is going vital so remember Whirlpool’s response about their defective product.
Was told by an Appliance Repairman to NEVER EVER use that feature!! That was 40 years ago and I've never have used the self-clean function of an electric oven!!
if its gotten to the point where its bellowing smoke through your home during a self cleaning, you neglected or abused it too much.
Those are older kitchenaid ovens showed in the video, things break, the woman is unrealistic
I made the mistake of using my self cleaning oven in my apartment one time. It did not do any damage fortunately but I was freaking out fearful of it. Never again!!!
I had a frightening experience once. Accidentally pressed self-clean with something in the oven and could not defeat it. I was frantic on the manufacturer's help line, they could not offer a solution to turn it off. I unplugged the stove, plugged it back in, same thing...STILL ON! After much pressing buttons, unplugging, somehow I was able to get it off. There needs to be a CANCEL BUTTON for this feature. Never, never will I touch this button again. I have always hand cleaned my oven and will continue to do so.
You should not operate any appliance.
Any one with common sense would FIRST read the owner's manual, and secondly AVOID making a simple error.
In my five decades of cooking I have NEVER made the mistake you mentioned, ever.
is that fuse made out of gold and diamonds ?? 820$ 🤔
Aweeeee
In her case it honestly might just be that fact that they are so enclosed it just might have made it get too hot I do think most normal not built in wall oven self cleaning features work fairly well
You are in error.
This has been a issue for years, In my time as a tech we never could find any "Install issues" not one
all these units airflow in and out are in the front of the units . This issue may be more prone to the wall units but it does happen in freestanding ranges as well. Whirlpool likes to try to claim install issue because they have no way to prove otherwise and have to blame something other than the product while they look into a fix . for a while they had us replacing fans with the fuse .
Mine is not built in and the heat in my apartment was so hot I was afraid the entire time it was running. I'll never do it again
@aidenross5408 two free standing, not built in ovens died on me after using self clean... GE profile
@@sarahnoda yeah this issue runs in just about all self cleaning ovens even in the high end stuff though i will say most my calls were on whirlpool kitchenaid stuff
@@mistiinseattle we would hear this from time to time, we would recommend a fan or two and plan it for cooler day/ night and have plenty of airflow via open windows . one fan aiming at the range the other moving the room air .
I hate ovens and ranges made by the Whirlpool Corporation. They are the poorest quality. The steam self clean feature they offer where you pour water into the bottom does not work. After using the feature, I have discovered it does not work. The grime on the sides of the oven is still there after using the feature. The porcelain on the inside on the bottom also is coming off the oven, and the metal is rusting. You have to replace the bottom metal piece that collects the splatter that you pour the water into due to porcelain deteriorating. Then the splatter that remains on the bottom and sides has to be cleaned by hand. The self clean steam method they offer does not work. Whirlpool makes Whirlpool, Kitchen Aid, and Maytag. They are all the same. Some Amana's are made by them too. A piece on the front that covers the area around the knobs is also rusting, and costs $250.00 to replace. The $250.00 is just for the part, and does not include the labor or service call. To replace the part on the oven that costs $250.00 also requires you to remove the entire top of the cooktop because they put the screws under part of the cooktop. I used to have a Fridgedare Range and replaced it with a $1,400.00 Whirlpool Maytag. Never again will I own an oven or range made by Whirlpool.
A little oven cleaner twice a year does the job as good or better
This is a DUMB design. A safety device like this should be a thermostat that resets itself once the unit has cooled. Having 2 ovens fail like this is inexcusable. The owner was using the appliance as intended. Whirlpool is just giving her double-talk.
Sorry, I have used self-cleaning oven for decades and have never had this issue.
Then again, New ovens are not built like our 1971 GE dual built-in oven.
😬😳
COMMENT......THEN SHE HAD RONNY COME AND RUB SALT INTO HER WOUND....CHARGING HER $800 DOLLARS.....FOR $40 DOLLARS WORTH OF PARTS........RONNY NEEDS TO BE ASHAMED OF HIMSELF!
I cleaned houses for years and we never used the self clean feature because it’s just a matter of time before it breaks your oven.
This is why I use older technology. Go back to the 1950s classic models please.
Cleaning an oven manually is very difficult and time consuming. I always use the self clean feature now. I will take the chance.
Self lesson: pretend it's the 80's or something when we didn't have appliances like this, stop being lazy and clean your oven manually like u clean everything else and you'll nothing to complain about. Just because u can do something doesn't mean u need to or should
Exactly 👍
You can spend $500 on a normal oven and just use easy off and a scrubbing pad.
And dye from chemical exposure.
Her oven are snugged b cabinets. All ovens warn to supply a certain amount of unblocked space around the oven so it won't malfunction. It's the lady's fault and the need should know that if they did research before being so quick to act like the feature is to blame.
I have seen ranges and ovens with shattered glass on the front too. The glass breaks into small pieces when the oven is on and falls to the floor. There is no metal front door anymore with a small window. Manufacturers have gone to a front door that has a glass front that breaks when in use. They use glass instead of metal because it is cheap
Yep. I clean old fashion way. TOO HOT!
The cost of excessive need for automation
I never trusted those self cleaning buttons
You Must Put water in it to make steam but it does lock and will unlock when it cools if you don’t put water but yes she fried hers
She does not have that kind of oven. You do not know what you are talking about.
@@60gregma I do because Samsung are steam self clean
@@tampabayroadcam2017 This is not the same thing.
I never trusted self clean. A can of easy off is better.
This feature has been around for decades, and it's always been a gamble. It's not rocket science. You're putting the elements and other components under abnormally high stress, far beyond what your typical usage would be. It should be expected that if you run them harder and longer that the probability of failure is acutely higher. "I used it before and it worked fine" should sound just as dumb as "I play in traffic all the time and I haven't been run over yet".
It's not "abnormal". A properly engineered oven should be able to deal with the "stress". That is what the thicker metal, more insulation, and better seals are for. If the feature (you paid for) should not be used, then it should not be there at all.
@@60gregma The intersection of "consumer-market" and "properly-engineered" does not cover both sets. The existence of features which are unfit for service is utterly mundane.
Stop dealing with China.
IT'S NOT THE COMPANY'S FAULT. THE COMPANY SAYS THAT WE DIDN'T TELL CUSTOMERS TO PUSH THAT BUTTON. IT'S UP TO THE CONSUMER TO DECIDE WHICH FEATURE TO USE AT THEIR OWN RISK. THE COMPANY TESTS ALL THEIR OVENS BEFORE THESE OVENS EVEN REACH THE CONSUMER. IF THE OVEN IS DEFECTIVE, THE CUSTOMER DID SOMETHING WRONG, LIKE INSTALLING THE OVEN IN THE FIRST PLACE. BUY A BETTER OVEN NEXT TIME. BY THE WAY IF IT COST $800 TO REPAIR THIS OVEN, THE CONSUMER SHOULD HAVE CONSIDERED BUYING ANOTHER OVEN. AHAHAHA AHAHAHA LOL
Made iChina, that's the reason.
self clean is a joke! all it does is use more energy lol