I really just don’t get it. Kahles / Swarovski spend tens of thousands of dollars on glossy videos, influencers, promotions etc, but then leave themselves to the mercy of completely incompetent agents and importers in foreign countries !?!
Dear @aceprecision1681! We are sorry, that you had this experience with our customer service down under! We thank you for this important feedback and we will endeavor to improve significantly asap. Kind regards, Team Kahles
I really just don’t get it.
Kahles / Swarovski spend tens of thousands of dollars on glossy videos, influencers, promotions etc, but then leave themselves to the mercy of completely incompetent agents and importers in foreign countries !?!
Dear @aceprecision1681!
We are sorry, that you had this experience with our customer service down under! We thank you for this important feedback and we will endeavor to improve significantly asap.
Kind regards,
Team Kahles