Ok. Did anyone else notice that the Labor Charges for all three bills were exactly 700 Dollars? I think Farmer's has someone on their payroll committing Insurance Fraud. I'd bet that the repair shop and this employee are very well acquainted.
As retired insurance claims professional the person or persons who approved the payments is suspect. Each state has a Department of Insurance that can help policyholders with their complaints and rate increases. Most standard policies do not have a penalty for glass breakage.
The Farmers Agent who approved these claims should have known immediately that there's no damn way a windshield costs that much to replace in one claim, let alone the absurd total of all three claims.
The claims department should have contacted her. Also replacing a windshield isn’t even near that outrageous amount. Sounds like the insurance person is getting a big kickback for recommending this place. Sounds like medical billing, being charged for things you never got!
You do know the BBB is a toothless tiger, right? They have no enforcement power and any business can pay to resolve complaints against it and improve their score. They’re truly a pay to play entity. I wouldn’t waste time and effort with the BBB and instead focus that energy on filing a complaint with the state AG’s office and the state insurance regulatory body (there’s one in every state)
@@alb12345672 more reason to stay with o!der cars. a!! the whiz bang crap is NOT needed. open your eyes, use your mirrors, and pay attention. much cheaper.
Honestly, I’ll never claim from insurance for any kind of glass breaking or minor scratches. I’ll pay less out of pocket than the premium increase it will cause.
This wasn't a windshield but 20 years ago my brother slid off the road during a severe snow storm in his new honda civic and hit a telephone pole. Lucky he was going slow and was slow enough that the airbags didn't deploy. His insurance recommended a autobody shop to get the repairs done. After paying his deductible to the autobody shop and getting the bill we noticed the shop was fraudulently charging for parts and work never done. His car did not have air conditioning. The shop charged for a new radiator which it needed but also charged for a new ac condenser. I could chaulk that up to a mistake but they also charged his insurance for the feon and installing the freon. The insurance industry need a serious independent audit. They are allowing fraud on a massive scale because they know they can extort higher rates on a product the too many states MANDATE if people want to drive. I get why people may need insurance but these companies need to act in the best interest of their customers and that means reviewing claims and work done.
Farmers fell for a scam. They needed to check and validate the claim before paying it but they didn't. That's their fault, not the customer's. But of course, the mafia that is the insurance industry puts this customer's name on their monopoly database, and now ALL insurance companies will charge her more. Ridiculous.
Most insurance companies will not tell you that a windshields claim is treated just like an accident claim, it counts against you the same even if you get the windshield repaired for a crack, it's the same as getting a windshield replaced. I got a quote from another insurance company and they told me I had too many claims. I told them I had no claims they told me "you have 3 claims for windshields" they refused to insure me. I have been with the same company since 1966 and they still screw with this.
You should always get a manufacturer windshield, that’s in your premium then they tried to give you a $400 windshield🗑 and if you lease the car, you have to return it with a manufacturer windshield or you will get charged at the end of your lease
Not any more. My Tesla was about 1300 USD because of the cameras and radar. It's also a huge windshield for the size of car. Then all the sensors have to be recalibrated.
Five hundred in Fairbanks, and I watched from the waiting room huge windows into the workshop. I’ve seen the same company at the dennys swapping out one in the parking lot, that has to be more.
Here in San Diego I tapped and broke a front headlight on this lady's older Honda in a Costco Parking lot in the Fall of 2023. Allstate informed me my new yearly rate increase for 2024 because of that $1500 damage repair to her headlight, will be $1000 a year for 3 years. My first anything in over 45 years of perfect driving, including tickets. Shopped around for new Insurance, found out real fast they are all just one big Company anymore, that market is done, they may have different names, but they are all the same $$$$.
@@TonyM-zi9rq No...I have to pay an xtra $1000 a year on top of what I pay now, that said, I shopped around afterwards and it's still cheaper than whats out there, Insurance is the scam, they are all basically just one big company, all same prices regardless where I went to get quotes.
@@TonyM-zi9rq If I'm understanding his comment, the $1000 a year is how much his insurance cost increased, not his total insurance cost. So they're collecting an extra $3000 from him over 3 years (above what he would normally pay) to cover the cost of that $1500 repair.
Yep bc she would have received documentation of the different claims via mail, email or if she has the app. To not receive any kind of notice points to an inside job
Windshields are covered under auto insurance policy without any cost, its Florida law. You have to call the insurance company and they will assign or give you option of a few glass companies to change your windshield. She should have called Farmers first.
I’m in Florida also, 2 years ago had to have my windshield replaced on a 22 Hyundai Tucson, through Safelite. Went through insurance. At renewal time other insurance companies said because it was a claim of more than $1500, glass or not, that I would have to pay more.
That's not true. They are only covered if you have full coverage on your vehicle. And that coverage has comprehension coverage added on to it. You're gonna pay for it nothing is free in florida.
That’s severe fraud. I know for a fact that there is no way these replacements should cost that kind of money. NO WAY !! Auto glass is not that expensive, by a long shot…and $700 for labor?? WHY?? Cutting out an old windshield and installing the new windshield typically can be done in 20-30 minutes by one installer.
@@roseturner7889 yeah…a BACK GLASS…Did it also have a defrosting element in it? LoL. I said replacement WINDSHIELD. Not specialty glass with a heating element in it.
That car has a LDWS(Lane Departure Warning System) camera. When a windshield is replaced, that camera system needs to be recalibrated. Since it's a safety system, it takes special(expensive) equipment, and comes with liability.
I wonder why are insurance rates skyrocket? The fact the insurance company paid all three outrageous claims shows how gullible and incompetent they are. What, they don’t know the average windshield replacement cost bill? Sounds like someone at Farmers is getting a bonus check.
Insurance company, farmers has not done their due diligence to review the claim and just directly pay the claim 100% and expect customers to pay the bill. It doesn't not work this way. Farmers Insurance should do better! Should be fine to learn the lesson.
Good luck getting them off your Lexus Nexus report, that the insurance companies use when looking you up. I was a witness to an accident and stopped to make sure the guy that tried to pass me and then lost control and slammed head on into the gaurdrail was OK. Beleive it or not I was issued a ticket for unsafe lane change. That made me at fault for the accident. I fought the ticket and won. But my insurance company had already paid out the claim and put it on Lexus Nexus. I tried gettign it removed, even submitted documents showing I was not repsonible for the accident, and that I had beat the ticket. I ended up paying higher rates for 3 years. My lesson out of it, was I will nver stop at an accident again if my vehicle was not touched, and I will nver drive without a dash cam with a front and rear camera.
Farmers...sounds like they should have stuck with farming. They paid ridiculous sums for a windscreen fix THREE TIMES without asking any questions? They should check whoever signed off on the payments! Sounds like they must have been complicit.
I don't know how this woman wasn't quoted a price and then given a receipt immediately after the work was completed. It is very suspicious 👀 because it keeps reoccurring to her. She may be a part of the scam . Now she's attempting to deflect the fact she didn't notice 14,000 bills for a windshield.
If you are with Farmers you are already paying 20-40% more than you should. Do some homework and never contact your insurance for a windshield. Make a few phone calls to local glass repair shops that have been around a while and have ample positive feedback, don't make yourself a victim.
I've lived in Louisiana and Mississippi my entire 45 years on this planet with ZERO claims on auto and very few claims for disaster related events on the 4 homes i have owned. Every year my car insurance increases and every year my home owners insurance has increased. I have NEVER seen a reduction in my insurance premiums.
I replaced 5 windshields over a 15 year period. They (erie) dropped me and said i had too many windshield replacements over 15 years. Now my new company (nycm) charges me double and wont give me glass coverage.
Yeah i hit a deer and in my state insurance isnt allowed to raise rate base on natural stuff like deer strike. They dripped me and when i went to look for insurane my price were way higher. Its almost like the law does apply to them
someone at Farmers is involved in this too...no way on earth an honest auditor looked at those bills for a windshield, and saw the 'parts' price listed and did not pull the price themselves....i've had cars repaired and they always know the cost of parts with the ins co estimate....who ever the auditor was who handled her claims within the ins co needs to be thoroughly investigated.
A windscreen used to be just that. Now integral part of structural safety cage with all kinds of added responsibilities over the years. Replacement costs are what they are. Get over it or move from Florida if you expect consumer protections.
Good luck. Fraud and scammers are so prevalent nowadays. It's so sad. A comprehensive deductible for my windshield replacement was $100 a few years ago.
Looks like a CRV but the year of the car is never mentioned. My old boss had a new Honda Pilot pre covid with a crack in the windshield. Nothing in the aftermarket windshield companies was available at that time . A new , from Honda windshield was over $2000 and about $500 labour. A plain windshield is cheap but newer vehicles have rain sensors , crash sensors etc…. that all need recalibration. This is their justification for expensive labour. I have a friend who owns his own windshield company and recently was quoted $1600 for a 2016 Jeep Cherokee. BTW, these are Canadian dollars I’m quoting . Usually I have always thought these type of things cheaper in the US
I had this same thing happen to me on 2 vehicles & it came to almost $9,000 to replace 2 windshields & I had to have them replaced cuz I got pulled over in Florida & was told that I had replace them or the next time they pulled me over I'd get fined & after that they would have my car towed & now I pay $703/mo for car insurance on 2 vehicles in which they just raised my premiums again for this 6mos to $703/mo. The last 6mos I was paying $553/mo & the previous 6mos before that I was paying $334/mo which is what I was paying before I had the windshields replaced in 2 cars
I own a 2016 Chevy Colorado z71 trail boss edition & a 2015 Kia optima they charged me $4900 & some change for the truck & $3800 & sum change for the Kia that's how they charged my insurance company to put 2 windshields in
Also curious why you don't have a real name on here but wanna ask stupid questions for. You must be one of them rip off window installers & you don't wanna put your name on here
There are NO free windshield replacements! Pay out of pocket if you get a crack. The comprehensive claim will stay on your insurance report for years. In the end you will pay much more in higher premiums that just once out of pocket.
Lane assist cameras, sensors require re-calibration. Welcome to the new age of expensive. Search up F-150 taillight replacement is $5500! Why you ask? Because the blind spot radar and rear collision radar inside it.
Having worked on cars over 50 years, including 10 years at a long standing, highly respected auto glass company. This is more than fraud, it's conspiracy to commit fraud. Our basic overprice, 50 to 100.00 over cost, to cover wages, materials, gas and maintenance on vehicles.
Highly recommend you don't involve your insurance when replacing a windshield. Get a quote over the phone, inform them no insurance and get a better deal. I know, I used to pay them when I worked for an insurance company. Glass shop quotes are higher when it involves insurance.
my wife had one windshield replaced, its messed up our insirance since.. just pay out of pocket for it.......... with insurance , these 3rd party vendors are criminals.
I'm not defending what has happened to this Customer at all. But I am stating a fact. As an owner of a glass shop that is in network with Farmers. The correct amount to charge for this claim would be 1071.81 That is per farmers agreed pricing on the windshield for her 2018 Honda CRV with LDWS. Windshields are no longer just pieces of glass in your vehicle. They hold devices such as cameras, rain sensors, humidity sensors, gps antennas, Radio antennas, etc. Hers has a LDWS Camera which Needs to be recalibrated after installation which increases the cost by 300 alone.
@@allenwilliams6882 unfortunately that is not true. For one the hardware to perform the static calibration costs $15,000 + if you're lucky. Then you have a yearly fee for the licenses. And then when you do the calibrations you become liable for the proper function of the vehicle staying in its lanes, automatically braking to avoid an accident, etc. 300 is cheap to take on that type of liability.
I can't believe this was legitimately processed by the insurance company. I'm sure the average claim amount is readily available to the processor and if like the company I am retired from (different business), if a claim or invoice exceeds the 'normal and customary' charge by a certain amount, a pop up displays what the N&C amount is, and must be over ridden. If way too much (10-15%?) it must be over ridden by a supervisor. So that leads to only one conclusion: There is (was?) a person (supervisor?) on the inside working on this in league with the outside claimant.
I think i would have been skeptical as soon as the glass company offered a gift card. Nothing good comes from “gift card” deals. I also wont do the “we will come to your job and fix it” anymore, i found my truck wide open in my work parking lot with that black glue they use for window glass all over my dash. The tech made a mess and ruined my dash then left all the doors open “to air out the smell until they could get it replaced”. I asked “so you left my truck, all 4 doors, open and available to the public all day!?!?”. What a mess!
A smart practice is not to include windshield coverage in your auto insurance. That saves you insurance premium every year. In case a windshield has to be changed, you can always pay several hundred dollars out of your own pocket. It would be most likely cheaper than the extra premiums added up in years.
Insurance is a HUGE scam. I have 5 cars. 2007 is the newest. None have comprehensive or collision insurance. While they are great cars, totally reliable, and have tons of miles left (plus they are old enough to be repairable for a long time, UNLIKE newer cars) they don't have enough monetary value to be worth the insane cost of full coverage insurance. I have had to replace several windshields. Here in AZ, the biggest cause of broken windshields by far is gravel trucks. Windshield for my cars cost between $300 and $500 to replace. That is the full cost. They do not have sensors, cameras, displays, or any kind of TRASH like that.
At least in the olden days the highway men rode horses and wore masks. Now insurance companies are legalised highway men. We have to have it just in case. But you try finding an insurance company that happily honours the contract. They will use any trick or sleight of hand to avoid paying out. They will refer to the smallest of fine print to justify their decision, with very little recourse for the punter.
Scams are running wild these days. If the recall wasn't from the car manufacturer, then it's false. And the work must be done at a dealership. This lady & the insurance company got scammed.
Something wrong with farmers insurance if they paid those claims!! They know how much a windshield replacement costs! Nothing new to them. This is insane and shame on farmers. Must have a bunch of nit wits working there.
I can’t help but laugh when Americans talk about - monthly - insurance payments. I pay $300 yearly on a new (but somewhat cheap) car here in Spain, and that’s fully comprehensive with a $300 deductible.
@@Oo-IIII-oO I sure will. Was thinking about a winter residence in Florida, but prices has skyrocketed over the last years. Thailand or Vietnam seems like better options
I smell a dirty Insurance broker at All-State. Why in their right mind would pay an astronomical amount for windshield replacement unless they were involved in a hike somehow and that's exactly whag happened, sky rocket premium and will take years upon years to start improving. She needs to sue All-State for this and future losses.
Until insurance companies are properly regulated these types of incidents will always happen, Insurance companies should have to have gov approval to drop a customer if they are still writing polices in the customers area.
Big insurance companies seek out some of the scummiest least professional windshield companies they can because of price they’ll do it for so cheap. Sorry to burst anybody’s bubble if they thought otherwise . There’s actually very professional high-quality never have any come back or make mistakes or do damage small private companies, insurance companies don’t want to do business with because they charge more . In the Autobody business, the owners and the managers of many body shops know they would never use the companies that do the cheap glass work on their own personal cars . They call one of the small private companies for themselves. They rather pay a little bit more. . I perform a service after collision work at a body shop for cars my business and the insurance company never wants to pay the price. They hate my company. . They only want to pay a price that is so low that no business can stay in business at the prices that they’re willing to pay . They want to pay prices so though you can only afford to pay your technicians close to around minimum wage and cut procedures and cut corners and buy lower quality products . This is the insurance company way of making money .
Wait this is FL...You are allowed one free, as in not filed under any claim for a windshield a year. Was there for six years almost, I got a new one basically every year
A new screen should be no more than $500 fitted. And I have had screens replaced free under warranty. One that was not optically clear and another that leaked first time it rained. Some fitters do lousy work!
Me when i saw the title: "they got some poor woman again" This is why men we cant allow our mom, sister, and wivies to be taking advanged of. I can know nothing about cars but a tech wouldnt dare charge a man like this.
Never, ever go to a dealership to have work done, let alone a windshield. That is one of the dumbest things I have ever read. First of all the dealership will outsource it, and mechanics rarely have the experience. If you have money to throw away and want to pay 3xs retail go to a dealership...
@facetiouslyinsolent8313 Not true my Toyota dealership does great work on my truck. And they don't charge a arm in a leg to do the work. And every Technician back there is certified
She should have checked with her Honda dealer about the "recall" as they would have been obligated to fix it. The "recall" was part of the scam. Also, I've found that using my Jeep dealer is very competitive on service as they have the right tools, parts and knowledge to keep it running properly. 226,000+ miles!
![[กูเพิ่งซื้อมึงปิดหนี] 20 นาที ผมรีวิวเกมที่แย่ที่สุดในโลก CONCORD](http://i.ytimg.com/vi/XhC-3q3Ii7I/mqdefault.jpg)
Ok. Did anyone else notice that the Labor Charges for all three bills were exactly 700 Dollars?
I think Farmer's has someone on their payroll committing Insurance Fraud. I'd bet that the repair shop and this employee are very well acquainted.
Yep..bingo money.
So Farmers paid all 3 claims and didn’t question ANYTHING??????
Inside job
Coz the one who aprroved it was the one committing the fraud
As retired insurance claims professional the person or persons who approved the payments is suspect. Each state has a Department of Insurance that can help policyholders with their complaints and rate increases. Most standard policies do not have a penalty for glass breakage.
EXACTLY !!
Scams are smelling very strong here, but the public consumers are being held accountable. BS happening.
Why would the insurance company pay such large claims without even reaching out to the client?!
I would say someone in the company is in this to.
The Farmers Agent who approved these claims should have known immediately that there's no damn way a windshield costs that much to replace in one claim, let alone the absurd total of all three claims.
The claims department should have contacted her. Also replacing a windshield isn’t even near that outrageous amount. Sounds like the insurance person is getting a big kickback for recommending this place. Sounds like medical billing, being charged for things you never got!
She is a victim and should file with the Florida Attorney General Office also and Better Business Bureau.
You do know the BBB is a toothless tiger, right? They have no enforcement power and any business can pay to resolve complaints against it and improve their score. They’re truly a pay to play entity. I wouldn’t waste time and effort with the BBB and instead focus that energy on filing a complaint with the state AG’s office and the state insurance regulatory body (there’s one in every state)
BBB is a private organization. You can literally pay them to remove negative reviews.
The Better Business Bureau LMAO 😂
Insurance fraud is rampant in auto repair, auto body, and medical claims in the USA today. Sickening.
And it seems like the only one we sometimes hear about is when a medical provider bilks Medicare/Medicaid for hundreds of thousands of dollars.
I paid about $300 (out of pocket, PL&PD) for a windshield replacement (done in my driveway) for my 1997 dodge 4X4. Zero problems. ZERO rate increase.
Modern Windshields are extremely complex. The cameras and safety shit have to be aligned.
@@alb12345672 more reason to stay with o!der cars. a!! the whiz bang crap is NOT needed. open your eyes, use your mirrors, and pay attention. much cheaper.
Ive been driving around with a cracked windshield for 15 years ,but yes just fix it out of pocket.
@@alb12345672but what legitimate company excepts initials as a signature nowadays... something is very suspect here!
Honestly, I’ll never claim from insurance for any kind of glass breaking or minor scratches. I’ll pay less out of pocket than the premium increase it will cause.
Most of the time you'll pay less than the deductible. I've had two windshields replaced and the grand total for both was less than $800.
This wasn't a windshield but 20 years ago my brother slid off the road during a severe snow storm in his new honda civic and hit a telephone pole. Lucky he was going slow and was slow enough that the airbags didn't deploy. His insurance recommended a autobody shop to get the repairs done. After paying his deductible to the autobody shop and getting the bill we noticed the shop was fraudulently charging for parts and work never done. His car did not have air conditioning. The shop charged for a new radiator which it needed but also charged for a new ac condenser. I could chaulk that up to a mistake but they also charged his insurance for the feon and installing the freon. The insurance industry need a serious independent audit. They are allowing fraud on a massive scale because they know they can extort higher rates on a product the too many states MANDATE if people want to drive. I get why people may need insurance but these companies need to act in the best interest of their customers and that means reviewing claims and work done.
Farmers fell for a scam. They needed to check and validate the claim before paying it but they didn't. That's their fault, not the customer's.
But of course, the mafia that is the insurance industry puts this customer's name on their monopoly database, and now ALL insurance companies will charge her more. Ridiculous.
Most insurance companies will not tell you that a windshields claim is treated just like an accident claim, it counts against you the same even if you get the windshield repaired for a crack, it's the same as getting a windshield replaced. I got a quote from another insurance company and they told me I had too many claims. I told them I had no claims they told me "you have 3 claims for windshields" they refused to insure me. I have been with the same company since 1966 and they still screw with this.
Even roadside claims can be held against you, if you have too many.
A windshield is one of the few auto parts that's actually amazingly cheap to replace.
Not anymore, many new cars have the driver assist sensors in them, I don't know about this car though.
You should always get a manufacturer windshield, that’s in your premium then they tried to give you a $400 windshield🗑 and if you lease the car, you have to return it with a manufacturer windshield or you will get charged at the end of your lease
Depending on the glass, do more research, there are a few vehicles out there, the windshield etc can be extremely expensive.
Not any more. My Tesla was about 1300 USD because of the cameras and radar. It's also a huge windshield for the size of car. Then all the sensors have to be recalibrated.
Five hundred in Fairbanks, and I watched from the waiting room huge windows into the workshop. I’ve seen the same company at the dennys swapping out one in the parking lot, that has to be more.
Here in San Diego I tapped and broke a front headlight on this lady's older Honda in a Costco Parking lot in the Fall of 2023. Allstate informed me my new yearly rate increase for 2024 because of that $1500 damage repair to her headlight, will be $1000 a year for 3 years. My first anything in over 45 years of perfect driving, including tickets. Shopped around for new Insurance, found out real fast they are all just one big Company anymore, that market is done, they may have different names, but they are all the same $$$$.
Alstate is very bad about raising prices for anything at all. Most of the "lower priced" companies are like this
$1000/yr is cheap... I wish I had that rate... I pay $220/mo for 50,000/100,000 in FL with no tickets or accidents... Consider yourself lucky...
@@TonyM-zi9rq
No...I have to pay an xtra $1000 a year on top of what I pay now, that said, I shopped around afterwards and it's still cheaper than whats out there, Insurance is the scam, they are all basically just one big company, all same prices regardless where I went to get quotes.
@@TonyM-zi9rq If I'm understanding his comment, the $1000 a year is how much his insurance cost increased, not his total insurance cost.
So they're collecting an extra $3000 from him over 3 years (above what he would normally pay) to cover the cost of that $1500 repair.
Meanwhile to pay it on your own dime it would be $300 each
That's not true for that vehicle. Calibration of the ldws feature alone starts at $300
but that wont come with a gift card to Starbucks!
That’s an insider at her old agents office/farmers office doing this.
Yep bc she would have received documentation of the different claims via mail, email or if she has the app. To not receive any kind of notice points to an inside job
Windshields are covered under auto insurance policy without any cost, its Florida law. You have to call the insurance company and they will assign or give you option of a few glass companies to change your windshield. She should have called Farmers first.
I’m in Florida also, 2 years ago had to have my windshield replaced on a 22 Hyundai Tucson, through Safelite. Went through insurance. At renewal time other insurance companies said because it was a claim of more than $1500, glass or not, that I would have to pay more.
false
@@stevend3753A front windshield is considered safety equipment and should be installed with no deductible according to the law.
@@plowe6751If an insurance company tried that crap with me, I’d change insurance companies.
That's not true. They are only covered if you have full coverage on your vehicle. And that coverage has comprehension coverage added on to it. You're gonna pay for it nothing is free in florida.
That’s severe fraud. I know for a fact that there is no way these replacements should cost that kind of money. NO WAY !! Auto glass is not that expensive, by a long shot…and $700 for labor?? WHY?? Cutting out an old windshield and installing the new windshield typically can be done in 20-30 minutes by one installer.
Bullshit my back glass on my truck was $700.
@@roseturner7889 yeah…a BACK GLASS…Did it also have a defrosting element in it? LoL. I said replacement WINDSHIELD. Not specialty glass with a heating element in it.
That car has a LDWS(Lane Departure Warning System) camera. When a windshield is replaced, that camera system needs to be recalibrated. Since it's a safety system, it takes special(expensive) equipment, and comes with liability.
700. is labor and shop time. not unreasonable. and no, it is not 30 minutes.
@@_CYB0RG_ No dumb ass that just showed that you don't know anything about glass or vehicles.
14k what a joke, claim are absolutely 💯 inflated omg poor 😢 women
I wonder why are insurance rates skyrocket? The fact the insurance company paid all three outrageous claims shows how gullible and incompetent they are. What, they don’t know the average windshield replacement cost bill? Sounds like someone at Farmers is getting a bonus check.
How can an experienced adjuster at an insurance company approve claims that are so far from the average?
Insurance company, farmers has not done their due diligence to review the claim and just directly pay the claim 100% and expect customers to pay the bill. It doesn't not work this way. Farmers Insurance should do better! Should be fine to learn the lesson.
The lesson is FICO needs to be broken up and the insurance companies will be crying like a wounded puppy!!
She should have called safelite.
So insurance does nothing to help their customers? Interesting. It was a fraudulent claim
Good luck getting them off your Lexus Nexus report, that the insurance companies use when looking you up. I was a witness to an accident and stopped to make sure the guy that tried to pass me and then lost control and slammed head on into the gaurdrail was OK. Beleive it or not I was issued a ticket for unsafe lane change. That made me at fault for the accident. I fought the ticket and won. But my insurance company had already paid out the claim and put it on Lexus Nexus. I tried gettign it removed, even submitted documents showing I was not repsonible for the accident, and that I had beat the ticket. I ended up paying higher rates for 3 years. My lesson out of it, was I will nver stop at an accident again if my vehicle was not touched, and I will nver drive without a dash cam with a front and rear camera.
Farmers...sounds like they should have stuck with farming.
They paid ridiculous sums for a windscreen fix THREE TIMES without asking any questions? They should check whoever signed off on the payments!
Sounds like they must have been complicit.
This is a good reason to have higher deductibles and just pay for small things like this out of pocket.
I don't know how this woman wasn't quoted a price and then given a receipt immediately after the work was completed. It is very suspicious 👀 because it keeps reoccurring to her. She may be a part of the scam . Now she's attempting to deflect the fact she didn't notice 14,000 bills for a windshield.
Don't know about the Florida but in California comprehensive claims do not affect your rate.
I got news for you, they're raising everybody's rates without any accidents, tickets, or claims. They just almost doubled mine.
If you are with Farmers you are already paying 20-40% more than you should. Do some homework and never contact your insurance for a windshield. Make a few phone calls to local glass repair shops that have been around a while and have ample positive feedback, don't make yourself a victim.
Uh... you filed an insurance claim for a windshield replacement??? Someone take this lady's license away for simple stupidity...
Clearly it’s a scam.
I've lived in Louisiana and Mississippi my entire 45 years on this planet with ZERO claims on auto and very few claims for disaster related events on the 4 homes i have owned. Every year my car insurance increases and every year my home owners insurance has increased. I have NEVER seen a reduction in my insurance premiums.
I replaced 5 windshields over a 15 year period. They (erie) dropped me and said i had too many windshield replacements over 15 years. Now my new company (nycm) charges me double and wont give me glass coverage.
Yeah i hit a deer and in my state insurance isnt allowed to raise rate base on natural stuff like deer strike. They dripped me and when i went to look for insurane my price were way higher. Its almost like the law does apply to them
someone at Farmers is involved in this too...no way on earth an honest auditor looked at those bills for a windshield, and saw the 'parts' price listed and did not pull the price themselves....i've had cars repaired and they always know the cost of parts with the ins co estimate....who ever the auditor was who handled her claims within the ins co needs to be thoroughly investigated.
A windscreen used to be just that. Now integral part of structural safety cage with all kinds of added responsibilities over the years. Replacement costs are what they are. Get over it or move from Florida if you expect consumer protections.
A report with the department of insurance wouldn’t hurt.
Make sure you have glass coverage in your insurance policy
I have Honda accord. You don’t need insurance to replace windshield. It’s $250 to $300 .
Good luck. Fraud and scammers are so prevalent nowadays. It's so sad. A comprehensive deductible for my windshield replacement was $100 a few years ago.
Anytime a claim is opened the insurance company will always call the insured to inquire about the claim.
Looks like a CRV but the year of the car is never mentioned. My old boss had a new Honda Pilot pre covid with a crack in the windshield. Nothing in the aftermarket windshield companies was available at that time . A new , from Honda windshield was over $2000 and about $500 labour. A plain windshield is cheap but newer vehicles have rain sensors , crash sensors etc…. that all need recalibration. This is their justification for expensive labour. I have a friend who owns his own windshield company and recently was quoted $1600 for a 2016 Jeep Cherokee. BTW, these are Canadian dollars I’m quoting . Usually I have always thought these type of things cheaper in the US
I had this same thing happen to me on 2 vehicles & it came to almost $9,000 to replace 2 windshields & I had to have them replaced cuz I got pulled over in Florida & was told that I had replace them or the next time they pulled me over I'd get fined & after that they would have my car towed & now I pay $703/mo for car insurance on 2 vehicles in which they just raised my premiums again for this 6mos to $703/mo. The last 6mos I was paying $553/mo & the previous 6mos before that I was paying $334/mo which is what I was paying before I had the windshields replaced in 2 cars
your run-on sentence is very confusing. Why 9,000 to replace two windshields?? You own a Lambo??? we no understand englasay.
I own a 2016 Chevy Colorado z71 trail boss edition & a 2015 Kia optima they charged me $4900 & some change for the truck & $3800 & sum change for the Kia that's how they charged my insurance company to put 2 windshields in
Also curious why you don't have a real name on here but wanna ask stupid questions for. You must be one of them rip off window installers & you don't wanna put your name on here
There are NO free windshield replacements! Pay out of pocket if you get a crack. The comprehensive claim will stay on your insurance report for years. In the end you will pay much more in higher premiums that just once out of pocket.
Sounds like fraud on the part of the glass company.
Lane assist cameras, sensors require re-calibration. Welcome to the new age of expensive. Search up F-150 taillight replacement is $5500! Why you ask? Because the blind spot radar and rear collision radar inside it.
This is typical for Florida.
It's not Florida It's the people that have moved down here from other places.
Having worked on cars over 50 years, including 10 years at a long standing, highly respected auto glass company. This is more than fraud, it's conspiracy to commit fraud. Our basic overprice, 50 to 100.00 over cost, to cover wages, materials, gas and maintenance on vehicles.
LOL. Enjoy your lives in Florida!
The insurance company never called you?
I think I would just keep that crack!
Highly recommend you don't involve your insurance when replacing a windshield. Get a quote over the phone, inform them no insurance and get a better deal. I know, I used to pay them when I worked for an insurance company. Glass shop quotes are higher when it involves insurance.
This is why our insurance is so expensive!!! They get robbed and WE PAY FOR IT....
my wife had one windshield replaced, its messed up our insirance since.. just pay out of pocket for it.......... with insurance , these 3rd party vendors are criminals.
Six thousand dollars for a windshield and the insurance company couldn't figure out it was fraud on their own?
I'm not defending what has happened to this Customer at all. But I am stating a fact. As an owner of a glass shop that is in network with Farmers. The correct amount to charge for this claim would be 1071.81 That is per farmers agreed pricing on the windshield for her 2018 Honda CRV with LDWS. Windshields are no longer just pieces of glass in your vehicle. They hold devices such as cameras, rain sensors, humidity sensors, gps antennas, Radio antennas, etc. Hers has a LDWS Camera which Needs to be recalibrated after installation which increases the cost by 300 alone.
Another reason to not buy a newer car...
All these extra wires for cameras, gps antenna, et al. turning a $400 windshield into an $1100 job.
Why does a calibration cost $300? All you do is hook up a laptop, with the proper software, click start, and wait a few minutes, and it's done.
@@allenwilliams6882 unfortunately that is not true. For one the hardware to perform the static calibration costs $15,000 + if you're lucky. Then you have a yearly fee for the licenses. And then when you do the calibrations you become liable for the proper function of the vehicle staying in its lanes, automatically braking to avoid an accident, etc. 300 is cheap to take on that type of liability.
Insanity 😮😮😮
I can't believe this was legitimately processed by the insurance company. I'm sure the average claim amount is readily available to the processor and if like the company I am retired from (different business), if a claim or invoice exceeds the 'normal and customary' charge by a certain amount, a pop up displays what the N&C amount is, and must be over ridden. If way too much (10-15%?) it must be over ridden by a supervisor. So that leads to only one conclusion: There is (was?) a person (supervisor?) on the inside working on this in league with the outside claimant.
I think i would have been skeptical as soon as the glass company offered a gift card. Nothing good comes from “gift card” deals. I also wont do the “we will come to your job and fix it” anymore, i found my truck wide open in my work parking lot with that black glue they use for window glass all over my dash. The tech made a mess and ruined my dash then left all the doors open “to air out the smell until they could get it replaced”. I asked “so you left my truck, all 4 doors, open and available to the public all day!?!?”. What a mess!
A smart practice is not to include windshield coverage in your auto insurance. That saves you insurance premium every year. In case a windshield has to be changed, you can always pay several hundred dollars out of your own pocket. It would be most likely cheaper than the extra premiums added up in years.
Insurance is a HUGE scam. I have 5 cars. 2007 is the newest. None have comprehensive or collision insurance. While they are great cars, totally reliable, and have tons of miles left (plus they are old enough to be repairable for a long time, UNLIKE newer cars) they don't have enough monetary value to be worth the insane cost of full coverage insurance. I have had to replace several windshields. Here in AZ, the biggest cause of broken windshields by far is gravel trucks. Windshield for my cars cost between $300 and $500 to replace. That is the full cost. They do not have sensors, cameras, displays, or any kind of TRASH like that.
At least in the olden days the highway men rode horses and wore masks. Now insurance companies are legalised highway men. We have to have it just in case. But you try finding an insurance company that happily honours the contract. They will use any trick or sleight of hand to avoid paying out. They will refer to the smallest of fine print to justify their decision, with very little recourse for the punter.
Scams are running wild these days. If the recall wasn't from the car manufacturer, then it's false. And the work must be done at a dealership. This lady & the insurance company got scammed.
Something wrong with farmers insurance if they paid those claims!! They know how much a windshield replacement costs! Nothing new to them. This is insane and shame on farmers. Must have a bunch of nit wits working there.
Massachusetts has no fault glass replacement, free , no surcharge, no b. S.
Absolutely moronic on Farmers behalf.
I can’t help but laugh when Americans talk about - monthly - insurance payments. I pay $300 yearly on a new (but somewhat cheap) car here in Spain, and that’s fully comprehensive with a $300 deductible.
people likely are smarter over there and know how to drive... people that can't chew gum and walk at the same time can drive in the US
@@tofuyam7361 I was thinking too many claims/scams like Florida home insurance 🤷🏼♂️
Stay there then
@@Oo-IIII-oO I sure will. Was thinking about a winter residence in Florida, but prices has skyrocketed over the last years. Thailand or Vietnam seems like better options
Why farmers did not contact the insured before paying these glass claims😢
Sounds like this one is on the insurance company fir paying a bill with out confirming that it's legitimate.
I smell a dirty Insurance broker at All-State. Why in their right mind would pay an astronomical amount for windshield replacement unless they were involved in a hike somehow and that's exactly whag happened, sky rocket premium and will take years upon years to start improving. She needs to sue All-State for this and future losses.
Those high heels look ridiculous
Until insurance companies are properly regulated these types of incidents will always happen, Insurance companies should have to have gov approval to drop a customer if they are still writing polices in the customers area.
My 94 chevy s10 had 3 windshileds to date insurance paid $300 and i paid $300 in deductables !
Big insurance companies seek out some of the scummiest least professional windshield companies they can because of price they’ll do it for so cheap.
Sorry to burst anybody’s bubble if they thought otherwise .
There’s actually very professional high-quality never have any come back or make mistakes or do damage small private companies, insurance companies don’t want to do business with because they charge more .
In the Autobody business, the owners and the managers of many body shops know they would never use the companies that do the cheap glass work on their own personal cars .
They call one of the small private companies for themselves. They rather pay a little bit more. .
I perform a service after collision work at a body shop for cars my business and the insurance company never wants to pay the price. They hate my company. .
They only want to pay a price that is so low that no business can stay in business at the prices that they’re willing to pay .
They want to pay prices so though you can only afford to pay your technicians close to around minimum wage and cut procedures and cut corners and buy lower quality products .
This is the insurance company way of making money .
Wait this is FL...You are allowed one free, as in not filed under any claim for a windshield a year. Was there for six years almost, I got a new one basically every year
And yet i cant get my insurance to pay a legitimate claim! Insurance is a scam!
florida
Windshield replacement is between 300 and 600
How about your granparents going into an 24 ER for a few hours then getting a 17,000$ bill
Did they both have a cracked windshield?
A new screen should be no more than $500 fitted. And I have had screens replaced free under warranty. One that was not optically clear and another that leaked first time it rained. Some fitters do lousy work!
Insurance get scam but the insured gets penalized basically. Farmer Insurance must have an insider and knew the weakness in their system .
the whole is barely worth that much
Farmers should be forced to make her whole to include paying her extra costs.
You’ll save money over the long run with higher deductible and just replacing minor things like windshields yourself.
lol, way to go farmers.
They paid the fradulent claims.. seems they might have someone in on it.
Me when i saw the title: "they got some poor woman again"
This is why men we cant allow our mom, sister, and wivies to be taking advanged of. I can know nothing about cars but a tech wouldnt dare charge a man like this.
Criminal fraud … felony
Legalized racketeering.
I wouldn't give that much for the whole car.
Her mistake was insuring with Farmers.
Insurance is also a scam. Use it, and your premium goes up, dont use it and youre paying for nothing.
insurance never pay you anything, You 're the only one paying. the difference is pay now or pay later.
Why don't they report the names of the repair company? Do you job "journalists"!
Scam, from the window company
She should have went to the dealer and had her windshield replaced
Never, ever go to a dealership to have work done, let alone a windshield. That is one of the dumbest things I have ever read. First of all the dealership will outsource it, and mechanics rarely have the experience. If you have money to throw away and want to pay 3xs retail go to a dealership...
@facetiouslyinsolent8313 Not true my Toyota dealership does great work on my truck. And they don't charge a arm in a leg to do the work. And every Technician back there is certified
Dealerships besides Tesla do not change windshields. They have a local glass shop do the work.
She should have checked with her Honda dealer about the "recall" as they would have been obligated to fix it. The "recall" was part of the scam. Also, I've found that using my Jeep dealer is very competitive on service as they have the right tools, parts and knowledge to keep it running properly. 226,000+ miles!
Guys- you can get a windshield for $175 bucks. Pay cash. Just sayin’
Her ignorance of how this works is amazing. Pay for small damages to your car.