Thank you very much. My grinder clutch was making crazy noise thought the machine was broken. This video was excellent kept me from doing something stupid and now the machine is working perfectly. I was surprised by the amount of caked up grounds that were stuck down inside.
This video is worth watching until the end! I was on the verge of binning my beloved coffee machine of 7 years, went through all the steps.. turns out it was the beans!!! Thank you 🙏🏻
Thank you very much. I’ve been hearing that noise for a week for a few seconds when grinding, but we could make our coffee anyway. Now we can hear a “spinning” sound when beans inside but burs don’t move. When I take beans and upper bur off, I can hear the first sound showed on your video again, and the lower bur spins again. It look like
Thank you so much! After hearing the awful sound, I thought my grinder was bol****esd. Tip #1 was a lifesaver! Vacuum, coarser grind setting and voilá! The grinder is up and running. As you mentioned, unfortunately I couldn’t see what was actually causing the problem. Thanks again for this very helpful video. Cheers!
Thanks so much for this, really helpful as I hastily took it apart and then couldn't fit how to put it back together again! Turns out my washer was completely worn and have a new one winging it's way to me from Sage spare parts
Great video. Was just about to disassemble the lower burr when I changed the beans. Somebody gifted me intelligentsia beans that were too lightly roasted and gummed up the machine. My typical supermarket dark roast beans went through just fine. Phew!
I hoover my sage grinder like you do at the onset every day to keep in tip top condition. It’s good to know what to do if something goes really wrong though 🙌
Frequent hoovering is the way to go 👍. Like any mechanical device, regular preventive maintenance is crucial. Luckily with the Breville/Sage, it's dead easy to do.
Hmmm... this time I need to go further: I have unscrewed the Australian nut and removed the two washers, but cannot shift the bottom burr at all. Any tips on how to loosen it Kev?
I set my internal burr to 1, as no other settings where getting the fine ground i was after. But what i really should have done was to disassemble the lower and impeller and give it a good clean. After that it would grind perfect on an internal burr setting of 4.
I found the problem, opened up to maximum size grind and was ok. reduce to fine and it started again. cleaned out and used a different coffee to the gift one I got and all is working well. the Gifted coffee must have been very hard like rocks.
Mine seems to be making that same kind of noise. I removed both bars and everything that actually grind the coffee. Put the hopper back on and turned it on to see if it would still make the noise and it does… any advice on where to look next?
Hi, thanks for this video . I am getting the same noise with my breville oracle so I am asuming a similar thing. It happened when the machine ran out of coffee beans but has not gone away since refilling. Any suggestions?
The SGP is in desperate need of an update. Massive retention and lots of sludgy fines makes buying expensive single-origins pointless. My £60 Timemore C3 wipes the floor with my SGP at pour-over/aero, it was very surprising!
I followed this video a while ago and bought new grinder etc, worked fine until yesterday, full strip down, head clean descale etc but the machine is labouring and only grinding half the amount of coffee. I've not touched any of the settings but it seems very fine and therefore slow to fill. I've coarsened the the internal burr and the dial but it has had little effect I don't know why it suddenly stopped grinding properly. It's well out of warranty, was a refurb when purchased and that was about four or five years ago Is it finally time to get a new one? I was a bit disappointed in that its programme says nine different coffees but they all seem the same. I just want a decent cup of coffee Having had problems with the grinder with both this and the previous de Longhi machine is it time to get a separate grinder?
Also when working on the machine unplug from power. Don’t want your sausages turn in to mince meat. 😂 Doesn’t take much to accidentally push the button or porter switch.
Our grinder has slowly got longer and longer to grind, and is SO bloody loud. I thought it was the burrs wearing out? It also clogged a lot (and barely comes out with current beans), so I have to tip it forwards to see it pour out. Also the adjustment is jammed tight since I pulled the burrs out to clean… help! It’s the newer model so it doesn’t have a replacement impeller!
I have this problem on my Breville Barista Express grinder. The grinder just keeps on spinning but there is no grind coffee falling. The beans only stocks at the top of the upper burr. Before this happened, the user told me that they heard an unusual noise from the grinder, then the issue occurs. My plan is to replace the upper burr. I cant sell coffee because of this problem.
What happens if you vacuumed the felt washer by mistake but is a little bit stretched out? Also, what is the function of the felt washer? Is it essential to have in the grinder?
mine makes this noise even with impeller and burr out. one of the white plastic gears is missing a few teeth. could that be the problem or would the felt washer need replacing instead
Yeah you'll need a new gear, sounds like the clutch failed and allowed the motor to apply more torque than it can handle. I've come across this quite often. Thankfully the gear is about a tenner, and simple to replace for anyone who knows how. Are you in the UK? If so speak to Radu at espressorepairshop.co.uk 👍
I bought a SGP that was bol****ed. Turned out the plastic gear wheel was stripped. I couldn't find a replacement at the time so had someone 3D print one for me. It now grinds fine but is much louder than my other SGP (yes, i have 2!) I took the gear wheel from my quieter grinder and popped it into the 'screamer' but still no joy. The issue is elsewhere within the machine. Any other reason you could think of as to why one grinder is much much louder than the other?
I had a strange issue that my breville grinder suddenly started grinding very fine, whilst making multiple coffees it happend, very strange. I cleaned it completely, but it didn't help. I saw this is a common issue but I didn't find the reason for it. I had to dial it in again and had to change the grind setting from 3 to 9! Have you ever encountered such an issue?
You mean it just started grinding finer without being adjusted? I've never come across that. How long had you had the grinder before this happened, out of interest? In theory you should really only have had to drop to 3 internally after quite a lot of wear to the burrs. If you take the top burr out, and move it around in the light (it's hard to spot) do you see a line/scratch all the way around towards the bottom of the burr?
yea, it just suddenly changed, after the second grind I noticed the basket is half full and it looked finer. if there is minor change over time it's to be expected, but not like that. when I cleaned the grinder I looked scratches and it look fine, at least to my eyes, I have it for about 15 months.
Mine was making this sound periodically and now doesn’t make sound at all/nothing happens when I try to use it after it started making the noise today. Do you have any ideas? I cleaned everything and nothing changed.
I have the main gear replacement part I was planning on trying to switch out this weekend, but I’m not sure if that will solve the problem now that it just kind of sounds dead…
Hey! I’m after your advise @coffee_kev. I’m been looking for a machine and grinder for about 6 months, watching your channel for advise but I’m still not sure what the best combo is. I like a dark strong coffee and getting feed up with paying £3.50 to £5 for a below par drink from coffee shops. I have a budget of about £1200, machine/grinder combo would you recommend around that budget?
Hey man! I’m new to your page. Our grinder was working so well and then all of a sudden it would stall out and not even spin. After I hoovered it it started to spin but still makes that sound. I’m at a stand still now where it still make that chain saw sound. Is it smart to just buy dark roast beans and throw it in there hoping it starts grinding again? Or is my breville bollocked?
Hi :-). Hmm, so you've done the full thing, taken the inner burr out too and hoovered everything out and it's still happening? The inner burr isn't set to a low number is it by any chance? If so, try putting it back up to 5 or 6. If not, yeah it could be bolloxed, if it's in warranty I'd get in touch with them, it could be stripped gears - the slipper clutch works most of the time but not all the time. Ta, Kev.
Just want to add our sage barista has no clutch...gears got stripped when jammed with a stone, however didn't go in the bin, we ordered new gear for tiny amount of money and swopped it out...easy!
Hi Kev very useful (and brilliantly funny) guide. A problem I've noticed after doing the full clean (including the lower burs) and putting everything back together perfectly, is that the I'm finding my grind is always coarse. I'm at 1 for the outer bur setting and I've gone down to 5 for the internal setting ( it was 6 before). Prior to the deep clean my dialled in setting was outer bur 6. Is there anything else I can do? Should I tighten the lower bur more?
@@Intentional_soundscapes13 many thanks so I should change the internet burr setting finer than my existing setting of 5? My only concern is that in a previous video by Kev, he suggested not going finer than 5 otherwise this will cause issues?
The gear don’t have strength enaugh to press the beans… Actually it doesn’t work with lower and upper burs even without beans… I think I’m in a mess… We don’t have any support center in Barcelona or Spain…
Wish you had told us it could be the type beans we may be using that could be the issue at the beginning of the video. Would have saved me taking the machine apart several times 😡😡
Thank you very much. My grinder clutch was making crazy noise thought the machine was broken. This video was excellent kept me from doing something stupid and now the machine is working perfectly. I was surprised by the amount of caked up grounds that were stuck down inside.
This video is worth watching until the end! I was on the verge of binning my beloved coffee machine of 7 years, went through all the steps.. turns out it was the beans!!! Thank you 🙏🏻
Thank you very much. I’ve been hearing that noise for a week for a few seconds when grinding, but we could make our coffee anyway. Now we can hear a “spinning” sound when beans inside but burs don’t move. When I take beans and upper bur off, I can hear the first sound showed on your video again, and the lower bur spins again. It look like
My grinder appears to be “bolloxed” and I am waiting for your follow-up to find out what to do. Was there ever a follow-up video as promised?
this is BY FAR the best coffee-related video I've seen!! epic
Excellent video Kev, exactly what I needed to understand, explained and demonstrated with masterful clarity. Thank you so much!
Great video! How have I not discovered your channel until now?!
I love your sense of humour Kev.
Haha, thanks 😆
Thank you so much!
After hearing the awful sound, I thought my grinder was bol****esd.
Tip #1 was a lifesaver!
Vacuum, coarser grind setting and voilá! The grinder is up and running.
As you mentioned, unfortunately I couldn’t see what was actually causing the problem.
Thanks again for this very helpful video.
Cheers!
Brilliant. Easy to follow instructions. Helped me diagnose it wasn't the grinder, but the out of date coffee beans !!
Glad my video helped you :-)
Thanks Kev - thought id need a new machine, but managed to fix it in 2 mins!
Thanks so much for this, really helpful as I hastily took it apart and then couldn't fit how to put it back together again! Turns out my washer was completely worn and have a new one winging it's way to me from Sage spare parts
Great video. Was just about to disassemble the lower burr when I changed the beans. Somebody gifted me intelligentsia beans that were too lightly roasted and gummed up the machine. My typical supermarket dark roast beans went through just fine. Phew!
Glad my video helped Christian :-)
Hey Kev, spot on info. Our brand new Sage machine had the symptoms you described. All fixed ;)
It was fix after deep cleaning?
I hoover my sage grinder like you do at the onset every day to keep in tip top condition. It’s good to know what to do if something goes really wrong though 🙌
Frequent hoovering is the way to go 👍. Like any mechanical device, regular preventive maintenance is crucial. Luckily with the Breville/Sage, it's dead easy to do.
Thanks. I now understand what the noise is and where the felt ‘washer’ goes.
Glad to help Simon :-)
This video saved my machine. Thanks!
Hmmm... this time I need to go further: I have unscrewed the Australian nut and removed the two washers, but cannot shift the bottom burr at all. Any tips on how to loosen it Kev?
Great , now I have to buy myself one Sage grinder just to hear that sound 🙂
Haha, you don't have to now, you can just keep watching this video 😆
I set my internal burr to 1, as no other settings where getting the fine ground i was after. But what i really should have done was to disassemble the lower and impeller and give it a good clean. After that it would grind perfect on an internal burr setting of 4.
I found the problem, opened up to maximum size grind and was ok. reduce to fine and it started again. cleaned out and used a different coffee to the gift one I got and all is working well. the Gifted coffee must have been very hard like rocks.
Great video, funny and useful 😂
Mine seems to be making that same kind of noise. I removed both bars and everything that actually grind the coffee. Put the hopper back on and turned it on to see if it would still make the noise and it does… any advice on where to look next?
Hi, thanks for this video . I am getting the same noise with my breville oracle so I am asuming a similar thing. It happened when the machine ran out of coffee beans but has not gone away since refilling. Any suggestions?
The SGP is in desperate need of an update. Massive retention and lots of sludgy fines makes buying expensive single-origins pointless. My £60 Timemore C3 wipes the floor with my SGP at pour-over/aero, it was very surprising!
I followed this video a while ago and bought new grinder etc, worked fine until yesterday, full strip down, head clean descale etc but the machine is labouring and only grinding half the amount of coffee. I've not touched any of the settings but it seems very fine and therefore slow to fill. I've coarsened the the internal burr and the dial but it has had little effect I don't know why it suddenly stopped grinding properly. It's well out of warranty, was a refurb when purchased and that was about four or five years ago Is it finally time to get a new one? I was a bit disappointed in that its programme says nine different coffees but they all seem the same. I just want a decent cup of coffee Having had problems with the grinder with both this and the previous de Longhi machine is it time to get a separate grinder?
Also when working on the machine unplug from power. Don’t want your sausages turn in to mince meat. 😂 Doesn’t take much to accidentally push the button or porter switch.
I defo did that 😬
Thnx saved my monday morning brewing :)
Excellent!
Our grinder has slowly got longer and longer to grind, and is SO bloody loud. I thought it was the burrs wearing out? It also clogged a lot (and barely comes out with current beans), so I have to tip it forwards to see it pour out. Also the adjustment is jammed tight since I pulled the burrs out to clean… help! It’s the newer model so it doesn’t have a replacement impeller!
I have this problem on my Breville Barista Express grinder. The grinder just keeps on spinning but there is no grind coffee falling. The beans only stocks at the top of the upper burr. Before this happened, the user told me that they heard an unusual noise from the grinder, then the issue occurs. My plan is to replace the upper burr. I cant sell coffee because of this problem.
Lower burr is stuck and will not come off. Yes I removed the bolt and washers. It just seemed jammed. Any help ?
What happens if you vacuumed the felt washer by mistake but is a little bit stretched out? Also, what is the function of the felt washer? Is it essential to have in the grinder?
mine makes this noise even with impeller and burr out. one of the white plastic gears is missing a few teeth. could that be the problem or would the felt washer need replacing instead
Yeah you'll need a new gear, sounds like the clutch failed and allowed the motor to apply more torque than it can handle. I've come across this quite often. Thankfully the gear is about a tenner, and simple to replace for anyone who knows how. Are you in the UK? If so speak to Radu at espressorepairshop.co.uk 👍
I bought a SGP that was bol****ed. Turned out the plastic gear wheel was stripped. I couldn't find a replacement at the time so had someone 3D print one for me. It now grinds fine but is much louder than my other SGP (yes, i have 2!) I took the gear wheel from my quieter grinder and popped it into the 'screamer' but still no joy. The issue is elsewhere within the machine. Any other reason you could think of as to why one grinder is much much louder than the other?
I had a strange issue that my breville grinder suddenly started grinding very fine, whilst making multiple coffees it happend, very strange.
I cleaned it completely, but it didn't help. I saw this is a common issue but I didn't find the reason for it.
I had to dial it in again and had to change the grind setting from 3 to 9!
Have you ever encountered such an issue?
You mean it just started grinding finer without being adjusted? I've never come across that. How long had you had the grinder before this happened, out of interest? In theory you should really only have had to drop to 3 internally after quite a lot of wear to the burrs. If you take the top burr out, and move it around in the light (it's hard to spot) do you see a line/scratch all the way around towards the bottom of the burr?
yea, it just suddenly changed, after the second grind I noticed the basket is half full and it looked finer. if there is minor change over time it's to be expected, but not like that.
when I cleaned the grinder I looked scratches and it look fine, at least to my eyes, I have it for about 15 months.
Mine was making this sound periodically and now doesn’t make sound at all/nothing happens when I try to use it after it started making the noise today. Do you have any ideas? I cleaned everything and nothing changed.
I have the main gear replacement part I was planning on trying to switch out this weekend, but I’m not sure if that will solve the problem now that it just kind of sounds dead…
top of grinding thing does not even have a nut on top, what to do?
Hey! I’m after your advise @coffee_kev. I’m been looking for a machine and grinder for about 6 months, watching your channel for advise but I’m still not sure what the best combo is. I like a dark strong coffee and getting feed up with paying £3.50 to £5 for a below par drink from coffee shops.
I have a budget of about £1200, machine/grinder combo would you recommend around that budget?
Hey man! I’m new to your page. Our grinder was working so well and then all of a sudden it would stall out and not even spin. After I hoovered it it started to spin but still makes that sound. I’m at a stand still now where it still make that chain saw sound. Is it smart to just buy dark roast beans and throw it in there hoping it starts grinding again? Or is my breville bollocked?
Hi :-). Hmm, so you've done the full thing, taken the inner burr out too and hoovered everything out and it's still happening? The inner burr isn't set to a low number is it by any chance? If so, try putting it back up to 5 or 6. If not, yeah it could be bolloxed, if it's in warranty I'd get in touch with them, it could be stripped gears - the slipper clutch works most of the time but not all the time. Ta, Kev.
The grinder on my Barista Express seems to fall into the "bolloxed" category... any update on when that video will be coming??
Coming soon :-)
Thanks
Just want to add our sage barista has no clutch...gears got stripped when jammed with a stone, however didn't go in the bin, we ordered new gear for tiny amount of money and swopped it out...easy!
Excellent :-)
Thank you for saving me time to technichain and all trouble. I fixed it but not your funny way :-) I just did it as you showed. Tnx again
Hi Kev very useful (and brilliantly funny) guide.
A problem I've noticed after doing the full clean (including the lower burs) and putting everything back together perfectly, is that the I'm finding my grind is always coarse. I'm at 1 for the outer bur setting and I've gone down to 5 for the internal setting ( it was 6 before). Prior to the deep clean my dialled in setting was outer bur 6. Is there anything else I can do? Should I tighten the lower bur more?
Try adjusting the internal upper burrs to 1-3. It should grind finer.
@@Intentional_soundscapes13 many thanks so I should change the internet burr setting finer than my existing setting of 5? My only concern is that in a previous video by Kev, he suggested not going finer than 5 otherwise this will cause issues?
@@atirakram5733 I called Breville USA and they confirmed that it’s fine to change the inner burr settings up to 3, not below it.
@@Intentional_soundscapes13I'll give that a bash many thanks 👍
Is Bollocksed a new technical term, i always thought the technical term was fu@£ed.
Haha, yeah it's fixable you see, the technical term for broken beyond all repair, is as you rightly say, f***ed.😄
The gear don’t have strength enaugh to press the beans… Actually it doesn’t work with lower and upper burs even without beans… I think I’m in a mess… We don’t have any support center in Barcelona or Spain…
Wish you had told us it could be the type beans we may be using that could be the issue at the beginning of the video. Would have saved me taking the machine apart several times 😡😡