Excellent explanation and was exactly the problem that I was having. The other repair videos that I looked at talked about a damaged LCD screen and resoldering etc. but none of that was necessary for my problem. Thank you.
@@JordanU Mate it works in 2021 October. I got 1 phone restored and other one is left to drain battery on its own. Thanks for saving me money, my devices and hassles of finding new ones.
Thank you for this very well done video - done in plain talk and very easily understood. I plead guilty of using speaker phone - and - keeping the 3 handsets on the cradle My lesson in Phone 101 today. Thank you so very much. I have new phones here not ye opened that I can now return and just buy new batteries.
You're welcome, glad it saved you some money. There's nothing wrong with using the speakerphone. What causes them to fail is too much charging, not using speakerphone.
Thanks for this information. We have a Panasonic KX-TG6072 with 2 handsets -- Phone#1 is always on the base unit and Phone #2 is in another room on its own small stand. Phone #1 on unit dies out after 10-15 minute call (Phone #2 works properly). After watching this video, I have taken both phones off the bases. I hope that this resolves the problem.
Very helpful. My Panasonic cordless phone had exactly the same problem and i never knew about battery memory effect. It was only my 10 years old son who discovered the issue with the phone only while turning handsfree on. I had been looking for a solution to this but the came across your superb video. Appreciate and Thanks Jordan for great explanation and the demonstration.
I have one of each of the phones in your video. The newest one looks exactly like the newer phone,and was bought 3 months ago. I am in the habit of putting it on charge every nite at bedtime,and have had issues with the microphone suddenly quitting while talking to someone on speakerphone. I wonder if it can be "retrained" if I let it lose charge until one bar is shown?
It's taking quite a while to refresh the displays, but I see leaving the handsets off the hook for extended periods is extremely helpful; thank you for this video! (I also replaced the batteries.)
Thank you for the video, Jordan. I was having the same issue with my phone going out when I pressed the speaker phone. I realized I was placing the phone back in the base right after I would use it, so maybe I did overcharged the batteries. I was about ready to get rid of it if it had not been for your video. This phone was purchased at a thrift store and I didn't have the user manual so I looked for one online. Something confusing is that in that manual it actually says...Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. My hand set is the number KX-TGA931T. I'm a bit confused about the battery charging now. I'm going to try keeping it off the base and run down the batteries, then replace them if necessary.
I'm glad the video was helpful to you.. I have the KX-TGA931T and I also got it second-hand,, and the batteries were bad.. You will see different manuals say different things.. Many of them also suggest replacing the batteries after only a year,, so by leaving it on charge they certainly don't expect it to last real long.. I do believe the manufacturers aren't completely truthful about the batteries anymore,, if you look in older telephone manuals when they were built with better quality,, they usual have an explanation about the battery memory effect and how to avoid it.. I've found the method I discussed in the video to work best for me,, so that's what I recommend doing.. Unfortunately once the phones develop this problem,, there is nothing you can do with the batteries to reverse their decline in capacity.. They must be replaced..
Hi Jordan. I appreciate the additional information. I'm to the point that I've had so many issues with this phone that I am calling it quits. For the amount of money I am spending on periodic new batteries I decided to just buy a different phone. Your video did help in understanding the issues and in making the decision to move on. I really like the phone, but too many issues with it. Thanks, again.
Unfortunately the Panasonic AAA batteries are quite expensive to replace,, generally costing about $5 for 2 (enough for one phone),, where the 2-AAA packs used by Vtech,, AT&T,, Uniden etc.. are often able to be found for less than 2 dollars each.. From my experience,, they also last a lot longer.. What telephone did you decide to get?
Hi Jordon. Funny that you should mention, VTech. Today I gave up and bought the Vtech CS6829 from WalMart. I bought the Panasonic because I have other ones in the house which work great. Previously, I had a Vtech, but it didn't have a speakerphone, which I really needed. I'm going to give this unit a try and see how it works. I looked at the thrift store, but there were no used phones available and I couldn't wait any longer. The Panasonic went crazy the other day and the LED kept flashing off and on. Enough is enough, I felt it was time to move on. With tax it was around $30.00. Received good reviews too.
Theresa Im I have a similar model Vtech.. Its been a good phone and I haven't had any battery problems.. Its not the best quality phone out there,, but I feel you definitely get your money's worth.. eBay has a lot of used phones and you can usually find a good deal on just about any model..
Glad I found this however, I bought a new battery for my Panasonic Model KX-TG5240; charged it likely for too long. Screen remains blank. However, all other procedures seem to work. So should I just keep it out of the cradle for a day or so? Do let me know ... many thanks
That doesn't sound like a battery issue, that sounds like some sort of failure on the phone's PC board.. Perhaps try leaving the battery out of the phone for a few days, putting it back in, and charging again..
Hi, My phones have been driving me mad for months now and I was convinced that the solution was not to thow them away. I'm a female living alone and this sort of thing makes me feel useless. - Then I found you. - God bless America (from the U.K.).
H Jordan, thanks for your video. I have a KX-TGEA20 handset that is completely blank. I tried taking the batteries out of a different handset that works fine and it didn't work - still blank. Now what?
We have used panasonic handhelds (granted, our current ones are a newer model, but still have two NiMh batteries) and have never had problems with the batteries failing.
Jordan thanks for your video. I am having a bit of a different problem with my Model KX-TGA410. Usually after a shot time on it the person I am speaking with start telling me the phone is breaking up. We have not handled charging the batteries correctly and had the phones over 8 years. Could it be batteries also?
Replaced my rechargeable batteries on KXTG7621 cordless phone system, and now there is no sound. can't hear ringing or the answering speech when I call an outside phone. But if outside phone calls me, I hear the ring and can be heard speaking. the same on all 4 phones although on one phone only there is a symbol in the upper left corner of a bell with a slash through it and it looks like a small 2 just right of that. Any thoughts?
That is quite strange, were there any issues like that with the set before the batteries were replaced? What happens if you put the old batteries back in?The bell with a slash indicates that the ringer is turned off..
I'm amazed at the comments - I would have thought most people have heard about memory effect by now....BUT - I don't know anyone who does not replace their handset on its cradle after a call and I have done this for more than 10 years with my Panasonic (X3) And only one of my handset has lost its display (This is why I'm here reading your tips) During this period of time I have changed the battery only once. (and very occasionally saw a request for charge) I also would have thought Panasonic would tell us not to replace the phone on the cradle until asked for recharge - If so you'd think they'd provide us with a 'siesta' cradle pending recharge request... I still thank you for your effort but no help in that for my gone display. BTW this handset despite no display works ok if I know the number i want to ring, or if I answer it when it rings as it is in my garage / workshop
If you read closely through the manual (which most users don't), the proper way to charge is noted.. In your case, if the display failed but the phone is still otherwise functional, it's not a battery issue.. I've seen that happen on 2 Panasonic phones I've used, after some time the displays came back just as mysteriously as they failed.. At this time I am unsure of what the cause, or the solution, is regarding that failure..
@@JordanU Thank you for taking the time and effort to reply. Actually I may have read this in my manual but did not take much notice of it...As said most people don't care about this. As for me I changed my 3 batteries in 2015 with a note on them for reminder. Yes you're probably right about mysterious, when i reassembled the phone not seeing anything much about it. The display now is back! It did happen once out of the blue but lasted one day only. I also read somewhere that taking the battery out for a while and back in does sometime revive the display! I also noticed that my battery (4 y old now ) have a very low reading, yet you are saying one should wait until the msg to recharge comes so that also should be a low battery state? Thank you again anyway:) I guess my phone is 10 15 years old
Removing and replacing the battery will discharge and recharge the capacitors, which can have an effect on the behavior of the device in some cases.. Once you've removed and reinserted the battery, you will receive an inaccurate charge level reading from the phone until it's been charged up again.. Every few weeks you should let the battery run out completely..
@@meeekstubbular I imagine it's mostly a cost issue; the nickel batteries are old technology and relatively inexpensive compared to lithium batteries.. From a technical standpoint, lithium batteries aren't the best for something that spends a lot of time on charge as they can't be float-charged.. The whole memory phenomenon is actually very mysterious, while there's plenty of cases where it makes an appearance, it's hard to consistently and intentionally replicate it.. NiMh batteries are supposed to be more resilient against the memory effect, it's primarily the NiCd type that's known for memory.. The phones used to almost always come with NiCd, in more recent times they're more consistently coming with NiMh.. There's a handful of sets out there that do use lithium batteries, but the models are very, very far and few between.. I personally do not recommend the use of lithium batteries for an application like a cordless phone..
I have a Panasonic KG TG6591 and it's 7 yrs old. I always keep in charger base. Now I see I was wrong. 2 days ago the lcd display has been blank. I changed both handsets to new batteries. Display goes on and now one works the other goes blank. On and off diff times. DO I NEED TO BUY NEW HANDSETS. PLEASE LET ME KNOW. the phone works but I can't see anything.
If you are using known good batteries, then the handset is probably spoiled.. Without having it in front of me I am not entirely sure what's wrong with it..
Unless I physically have the handset with me to open it up and inspect the components, experiment with different parts, etc.. I cannot say for sure that you need a phone.. There are a lot of other factors that can cause the batteries to not work properly.. You can try cleaning all the charging contacts on the base units and handsets..
I realize this an old video that I'm seeing now. The speaker feature wasn't working. I saw that the phone wasn't fully charged. It is now but still speaker doesn't work. Is it still a battery issue. I too am guilty of putting the phone back in the cradle until the next use. I do not use my landline much at all so. Thank you.
purchased a 3 hand set radio shack phone. when it came only one of the 3 hand sets will work. 2 of them wont go past the connecting mode. i noticed inside battery compartment that the phone that does work is a cat 43-325 and the 2 that dont work are cat 43-327.....im assuming that means they belong to a different base. i tried to unregister and then re register but the phones wont come out of "connecting mode.even when pulling the battery and reinstalling .....any ideas ?
No, alkaline batteries don't recharge.. You need to use rechargeable batteries of the Ni-Mh chemistry.. You can find them on Amazon, at RadioShack, etc..
Hi, Jordan. Great video. Thank you. I have a Panasonic KX-TGA659 Phone with 4 handsets. SOMETIMES, one handset doesn't work. (Now, it doesn't work at all.) The battery indicator says the battery is fully charged but when I answer the phone with that handset, I can hear the caller but he cannot hear me. Or vice versa. Is this what you mean by "blanking out"? If not, what is wrong? THANKS for telling us not to charge the handsets after each use!!!
You could try taking the batteries out of one of the working handsets and swap them with the non-working handset to see if the problem goes away, but that doesn't sound like the issue that was dealt with in the video.
Hi Jordan, I have the same exactly problem with my phone (model kx-prwa10ex), it blanks out instantly when pressing the speaker, or even if I try navigate to the menus after about 1 minute it blanks out. If I press the on button it shows a desktop icon and then the normal screen like it wasn't switched off. I bought new pair of NiMH batteries yesterday, charged them overnight, but still today I got same issue with the phone. Any ideas of what else might be the problem?
Hi ,I have a panasonic no. kx-tga470 , when you get a call you cannot hear the other person like a delay !! only one of the 4 have this problem ?? can it be the batteries too ???
That sounds more like a problem with the receiver capsule that the battery.. You can try taking the batteries from one of the good handsets and put it in the one with the problem,, but I don't think it will make any difference..
Phone #! will speak only to other phones #2 and #3. Cannot call outside line and callers get the answering message the moment they call. How do I get it to convert to outside phone. Is there a series of functions to go through? Is it caused by low batteries?
H Jordan, thanks for your video. I have a KX-TGEA20 handset that is completely dead, display is Ok, but all the buttons on the keypad is not working. tried cleaning the keypad and deregistering and registering back. Nothing works, please help
Hi, I have the Model KX-TGE430 and the time display is off. It loses the time that you spend on a phone call. Any advice how to fix this? Thanks a lot.
Brand new battery..LCD was fine until it was left off cradle for 1 day....NOW -NO LCD WHAT SO EVER! Any idea?Will leaving it OFF charge help or removing battery??
I have a similar model and I've experienced the issue with it before.. A few days later the display came back.. I have no idea what caused it or what resolved it.. Removing the battery and letting it sit overnight would be my first suggestion.. Then put the battery back in and charge it up all the way..
How about this problem? My Panasonic cordless phone works on hand set mode, but not on speaker phone. I get no sound from the speaker. No rings when I get a call, no beeps when pushing buttons. When I push the speaker phone button, the screen shows it's in speaker phone mode, but no sound. If I blow into the speaker grill I get some crackling sound of a dial tone. Any ideas?
When I put my handset on the cradle it just flashes of and on but says charging, but never charges. I have bought new batteries and replaced them, sorry my granddaughter threw out my Manuel. Can you help me?
Great video Jordan but one of my portable Panasonic handset continuously blinks even thouigh phone is totally functionally . Tried replacing batteries but no change , continously blinks. Model panqsonic KX-TGA470 S. Any ideas?
My hand set for model KX-TG2420 is very hot after the handset battery is fully charged. I would assume the charger would cut off when the battery is fully charged. The phone has a new battery. When I take the phone off hook the phone cools down. Any danger?
I was doing the same 'Extra Charging' thing from past 2 years and my battery went off( at final stages the display wasn't showing anything it was blank although light was coming).So I ordered a new Panasonic battery and replaced it.. Everything was great but the screen was still blank so After charging for 6 hrs (before for initial use) the display still didn't come..So I *probably* pressed the speaker button which is on the left hand side of the body (not on keypad) and display came.. And today again the display went blank.. Should I try to charge it again till 100%? Or wait until the battery gets over? P.s: Everything else works completely Fine.. :)
I bought new Panasonic 2020 KX-TG 833. everything is OK, handsets are registered. But they don't ring. just base rings. What to do? Handsets are KX-TGD 52
Thank you for this video! I found this after I had seen your KX-TG9331T refurb video. I have the 9331T with 3 handsets. On two of them the display has completely blanked out all the time. It started fading for a couple of days and then on the 3rd day it is totally blank (like in your video after you click the speakerphone; but instead it is all the time even when it is on the cradle). I have tried swapping the batteries from the one handset that works to the other two but they are still blank. And the batteries that were in the bad handsets work fine with the one handset where the lcd still works. All 3 handsets still work fine (for receiving and making calls), but nothing is displayed ever on screen. Thoughts?
I've seen a number of cases where the screens suddenly go out completely (which is a different issue than seen in this video) with seemingly no explanation. Often times the screens will start working some time later, just as mysteriously as they quit. This seems to be a bigger issue with many of the 5.8 GHz models, but I have heard of it a few times on the model you're referring to. I don't know what causes it, and at this time I am not aware of a proper resolution for it. My only suggestion would be to unplug everything and remove all batteries, let it sit for a few days then try again. Or just keep using as normal, chances are it will fix itself in a few weeks.
@@JordanU Thanks! I have tried the usual troubleshooting like removing the batteries and leaving them outside overnight and then putting them back in. Also tried running down the batteries in a handset by using it for calls and then charging for 7 hours. So far nothing helped. I did find earlier today another video in a non English language that shows how the person got the screen to work. But that looked like a hack and he was removing some capacitors and then checking the screen.
@@JordanU Thank you for the quick response. I have tried all the usual troubleshooting steps like removing the battery overnight and trying it the next day as well as running the battery down completely by talking on the phone without charging and then charging for 7 hours. Nothing has worked so far. I did find earlier today another video (non English speaking user) where he took the phone apart with a soldering iron and removed some capacitors and got the screen to work. But that looked like a hack and not something that I could do. th-cam.com/video/DdUexG01Drc/w-d-xo.html
I have the same issue. Fresh batteries fixed one of my four handsets, but the other three are still blank, even with fresh batteries. I'm going to try taking a handset apart, unseating and reseating the lcd ribbon connector. That worked for another guy on TH-cam. I love these phones. You can't buy anything close to this quality today.
Mine is model KX-TGA561S, display (LCD) is blank. Please help. I bought a used exact model but I can't register it. Google search says "To register: - - on the handset PRESS (MENU) (#) (1) (3) (0). I followed it but on my handset after pressing (MENU) the (#) is not responding , I am stuck on (MENU).
Those instructions are for a newer model.. I don't have one in front of me but I believe if you scroll through the options there may be one for registration/deregistration.. If you search for the manual of that model number it should give you the right instructions.. Note that you may need to clear the registration of the broken handset before registering the replacement.. You should be able to do so on another working, registered handset (if you have one)..
I think you might have been looking at the wrong numbers as that's not a model I've been able to find,, but usually there's a small round hole with a pin in the center on the back or bottom of the base.. That is where the AC adapter cord plugs in..
My model is KX-TG2730S, though for the handset I have already purchased a new battery and connected but irrespective of the handset, the moment the base is connected with power, all 12 LED keeps flashing with error E1 on the display of base. What can be done? Thanx
This can also happen if you try to charge a handset that thinks it's low but has full batteries in it. The 5.8 handsets reset to low if the battery is left out for too long, so then when you charge it, you might end up with a spoiled battery.
@@JordanU Yes, but repeated charges of a full battery in a handset that thinks it's low will spoil it. All my Panasonic 5.8 batteries have gone bad so I had to get new ones in 2018 for 2 of my handsets.
Jordan, I have the newest model black Panasonic phone. You are correct about "Overcharging" the batteries. I purchased mine in 2012. Never had a minutes problem with handset and speakerphone. I buy model: KX-TGE273S (3 handsets) because I wanted the link-to-link feature. Well, I opened box and hooked it up had a problem with Speakerphone. Had to put volume all the way up to hear my caller. Bottom line Jordan, my older 2012 model speakerphone was EXCELLENT (NO BUZZING) But thismodel KX-TGE273S has distorted problem with speakerphone. Plus, just found out this is #1 phone for 2016 reviews Jordan, surprisingly people don't use speakerphone. They must be using ear to phone talking. Jordan, bottom line Panasonic is not the Quality as they were in 2012. I have sent the KX-TGE273S back to Walmart and am trying another link-to-link model. That model is: KX-TG454sk - This is link to link, but is an older model with 4 handsets. I paid $130.00 on ebay for this model. This will be my last attempt to purchase a Panasonic home phone. I hope this model is a whole whole lot better. Hey, you can help me if you can find anything or your opinion on this model. Thanks Jordan for all your Reviews. We might can help our fellow man with future purchases.
Your findings on Panasonic's quality decline are pretty accurate to what I have seen.. Many of their DECT 6 phones were good quality,, but once they released DECT 6 Plus,, quality went out the window.. That was right around 2012.. Personally I would have stayed far away from the KX-TG454SK.. That model was designed after Panasonic's era of quality passed.. If you want one of those Bluetooth linking phones,, I'd suggest you look for an older model from the late 2000s,, or go with a different brand..
Jordan thanks for information: Well, I couldn't believe the guy from Ebay sent me a different model. Instead of 4 handsets he sent me Model Panasonic KX-TG585SK and yes it has 5 handsets. Also, has a gr8 button on very bottom says: BLOCK and Jordan it works like a charm. My old phone you had to manually Block #'s. Well, speakerphone is very clear. It was shipped from Costco - read price NEW not Refurbished was $129.00 + tax. If at all possible tell me when this model was made (year) if possible... thanks tech gyro
Well then I know u don't approve... Those 2010 models were the best... And Jordan Panasonic knows this... But keeps making low grade phones.... Maybe they will read these reviews... thanks Jordan for your feedback...
4051Jim That's not a model I'd be interested in obtaining,, but if it works for you,, that's what's important.. I hope Panasonic gets their act together soon,, but unfortunately with the way things are trending I have a feeling they will stop making phones all together before they start making quality ones again..
Hey Jordan U, I have been having problems with my wireless Panasonic home phone. (1 base that hooks up to my modem and 3 other ones that just plugs in wherever I want to put them) Here's my problems: 1. When I'm talking to someone else, apparently my conversations goes in and out and I have to repeat myself again every 30 seconds to a minute. I was told by a geek squad person who works at Best Buy, that it might be the signal from my modem and phone is interfering with each other. 2. Also, I recently viewed your video on the Panasonic phones and learned that it's not a good idea to put the phone back on the base, especially if you don't talk much. Now, with that being said, whenever I do put the phone back on the charger, it starts blinking and beeping. Do you have any suggestions on what is going on? I live in a mobile home and was wondering if I would go and get a newer phone (probably Vtech 6.0) would this solve the problem? ... And what's the best way to set up the phone? Where should I put the base in conjunction with the other 3 phones?
@@JordanU KX-TGCA35 When I first purchased the phones, it was a pair of four. Approximately 14 to 16 months later, one of the phones that just docks on a charger, was unplugged and the batteries were removed from the phone, due to the fact that this particular phone was acting weird, doing the same thing that happened later with the other phones, also, this particular phone somehow lost the microphone capabilities. I could hear the other party, however, they couldn't hear me, even just a little. When I unplugged the base and removed the batteries earlier, at first, I thought that this would cause a problem with the signal on the other three phones, but for at least 10 months, everything was fine, until about the middle of February, Which was the blinking of the lights and the beeping sound every 2 seconds. As far as I know, there has not been any thing that I've done that would have an impact on the phone. Thanks for getting back with me.
sharpasatac131 That model operates at a different frequency than the cordless computer networks and should not have any interference with it, even if placed in close proximity to it. Even so, placing the main transmitting base in a different part of the house is always good practice. You can try cleaning the charge contacts in attempt to resolve the charging issue, but as far as the audio issue goes, I think you may just have a lemon. That particular phone is newer than what I typically work with so I’m not too familiar with all of its common issues but a brief search through some reviews revealed what you described is not unheard of. Vtech seems to be making decent phones lately, I’ve been pleasantly surprised by the newer models I’ve worked with from them.
@@JordanU Since we last spoke, I searched out ratings on a great cordless phone and found three that caught my eye. What I was basically looking for, was a phone that delivers good quality sound and has an overall rating of 4.5 to 5 stars. With that being said, I realize that you have to really do your homework in order to make sure that there are not a lot of one or two star ratings. Anyway, after calling around town with no success, I called best buy in gainesville to see what was in stock and finally decided to purchase the CRL32202 AT&T. And that fixed the problem.
@@sharpasatac Thanks for letting me know. I haven’t worked with that particular model, but I’ve had generally good experience with the more recent AT&T models I’ve used.
My brand new batteries came to me already charged to 1.23 volts and I had to run them down in a flashlight that I left turned on for an hour before my Panasonic phone would even recognize them.
This happened with a brand new Panasonic phone. It's a kx-tgm420 and it was the 2nd receiver. I was on speaker phone and the display went black and dropped the call. I was able to turn it back on and the battery showed full charge! But a recall of the number had no volume and the person didn't hear a thing. Panasonic help doesn't seem to work at all so zero tech support on this. It was only charged once.
The problem with my Panasonic is a little different. I have four handsets. Three of them are fine. The fourth one functions perfectly (makes and receives calls), and the screen lights up, but there is no text displayed. This is a constant problem - not just when a certain button is pushed. I replaced the batteries (2 AA) with brand new rechargables, but it made no difference. Still no text. Do you have any advice?
That's a known issue with Panasonic cordless phones of certain eras and is a completely separate issue from what's described in the video. I'm not certain as to what the cause or resolution is at this time. In a lot of cases, I've seen the display come back after anywhere from an hour to a few weeks later, just as mysteriously as it went out.
@@JordanU Thanks for the reply. My display has been out for over a week. I'll hold out hope that eventually it will come back. If you ever think of a fix for this problem, please let me know.
@@JordanU What do you know -- my display is again working. It's a little faint, but it can be read. As you said, it has come back on its own just as mysteriously as it went out.
My issue with Panasonic kx tgfa71 is that one handset will say power outage main base or no data, then minutes later the data show, called spectrum cable, they replace modem but it still does it thinking about returning phones.
If you google "cordless phone blank screen" almost every result is about Panasonic. And the suggested solutions are all over the map from (1) buy a new battery, (2) replace the screen, (3) rewire the circuit board, (4) wait a while and it will suddenly fix itself, etc etc. Mine just started doing this after 5 yrs of working fine. But the screen does display properly for a few seconds every now and then, and when it does i notice the battery indicator is pretty low, like maybe 20%. My suggestion is to try and completely drain the battery, which I guess means talking to your mother-in-law until the phone goes dead. And then do a total recharge. The reason i suggest this is that i've always heard that rechargable devices (not just phones) need to be fully drained before recharging, at least occasionally.
This video has nothing to do with the screen issue, this is only for when the entire phone goes out and restarts.. The screen-only failure I have seen a few times, I've never been able to fix it.. Perhaps a reflow of the board would fix it..
i just replaced the batteries with new ones, the screen came on fine and when I put it on the charger, the screen blanked out again. I noticed that just resetting the batteries will have the screen come back on and then eventually it will blank out. The phone has been working fine for about a year or so before this starting occurring recently.
@@JordanU the entire screen. It seems when I play around with the battery cover it comes back on, but using the speaker phone sometimes does make it go blank and also putting on the charger.
I've been looking on Amazon for replacement batteries and some customers complain that they are getting knock-off batteries instead of genuine even when they are labeled Panasonic. Can you tell me where to get the right batteries? Thanks!!!!!
There are two different types of Panasonic batteries, one has a white top to the cell, the other has a black top. Supposedly the white top cells come from the Japan and the black ones are made in the China. I'm not sure how true that is, I've received both kind of batteries from the Amazon and the white top ones did seem to be better quality. There are other brands that make a decent battery as well, such as EBL or iMah.
@@JordanU Thank you sooo much for your reply !!! Do you think replacing the batteries will revive the blank screen on one of the 3 handsets on my panasonic cordless phone KX-TGA101s (on the other ones in the system, the screens are fine) Thanks! Liz
@@lizvigoda8717 I’m not sure about the screens, I’d say probably not. But you can check by swapping the batteries from one of the working handsets into one of the ones with the problem.
@@JordanU I got the knock off from china because it was so much cheaper they lasted for a long time, but I forgot to not use the speaker phone again, and it screwed up/blanked the screen. I wasn't sure which model so I ordered the official ones made in Japan this time around (paying the extra money).
Since my reply is hidden I'll duplicate one part here. "I read some other advice on display gone. And it said to remove the battery for a while and possibly the display will be back for you. This could also be the reason that mine is back after dismantling it to try to revive it. Once I put it back together. (Keeping fingers crossed!)
They're not practical for a cordless phone because they can't be float-charged.. A Ni-Mh or Ni-Cd battery can be float charged; while the handset is in the cradle and fully charged, a very small amount of power will continue to run through the battery to maintain the full charge.. You cannot do this with a lithium battery.. A lithium battery charger will cut all charging power when the battery reaches full capacity, once it drains down to 95% more or less, it will start charging back to full, then cut the power again.. This will wear out the battery over time because it is constantly using up cycles.. There's also a function of cost, ancient Ni-Cd batteries are much cheaper than Li-Ion batteries, though the price has been coming down more recently.. I'm no fan of Lithium-based batteries.. In my opinion, their benefits do not outweigh their dangers.. I'll take a Ni-Mh battery, which is also resilient to memory, over Li-Ion any day..
REALLY appreciate this video. But now can you please help me? You mentioned (@7:52) that you were going to make a video about how to purchase replacement batteries. Did you do this video? I cannot find it.Because my phones were behaving like in the video, I ordered 2 new Panasonic (#29) batteries from an eBay seller and charged them etc. as instructed. But these batteries (while lasting a bit longer) when getting low, just suddenly drop the call/go blank/lose connection with base - with no warning of any kind. Both batteries in both handsets (interchanged also) - where the handsets were perfectly fine before. The seller has offered to replace or refund. I paid more to get these legitimate "Panasonic" batteries so now I'm not sure if I should just get a refund and buy some other brand. Can you please advise? Would you give the Panasonic seller another chance or is there another brand that is as good or better as you mentioned. (I am in Canada if that changes my options.) Thank you.
Unfortunately I have not yet gotten around to that video.. Can you provide me with the model number of your phone? When it comes to rechargeable batteries,, you must cycle them (fully charge, then fully discharge) several times, I'd say at least 5, before they will reach normal capacity.. Any time before those cycles have completed,, the batteries may behave unpredictably, and/or suddenly drop charge.. With that being said,, let them cycle a few times and see what happens.. If the problem persists,, I'd get a refund and look elsewhere.. It is not imperative to use Panasonic branded batteries in these phones,, in fact there's probably no advantage to doing so.. Any reasonable quality Ni-Mh cell should work fine.. Do the batteries you bought have a white or black top to them? I'm surprised you had to pay more for the Panasonic ones--I've found that they're usually a bit cheaper than the big battery brands..
Two different bases (or do you need handset model #?): KX-TG5631, KX-TG5576. The original batteries were on a black back/ends - one with green 'batteries' (like yours in the video) and the other is orange on the black frame. The replacements were both orange on black Three other things. After all these dropped calls with the new batteries, I put back the old ones...and the low battery beeps eventually returned and the sudden drops stopped! (Of course, this is after only a short time - so my plan to replace the batteries is still critical). How do YOU discharge the batteries? I don't have that many people to talk to! The only alternatives to Panasonic brand weren't "big battery brands" just other unknown (to me) aftermarket makers. Of course everyone says theirs are spectacular alternatives.
O,, I thought your phones were taking the AAA batteries! For some reason I completely read over the fact that they were the #29 battery packs.. In that case,, my recommendation is this: When it comes to the packs,, I would not suggest getting OEM branded ones.. Rather,, go with a reputable branded aftermarket equivalent,, such as Floureon.. They're generally much cheaper and superior in terms of quality and capacity than the originals.. I would return those batteries you got and get a refund.. Then,, purchase Floureon branded equivalent packs.. They're usually only a few dollars on eBay or Amazon.. I've used them in many different phones,, including the telephone on the left in this video (which takes a very similar battery),, and have always had good results after a few cycles.. As for the discharging,, I usually unplug the telephone line from the base and just let the handset run in Talk mode.. Usually over night will run down the majority of the battery..
Thank you for your advice. Sadly, seems I can't get Floureon batteries in Canada. Do you have any opinion on eForCity (Insten), PK Cell or Everydaysource? Possibly could try to arrange to get Floureon sent to a US mailbox etc etc but unsure if this huge effort is worth the hassle. Amazon.com reviews really slag Floureon. Then again, none of them rate too well.
I've never heard of any of those brands,, and therefore don't have any comment on them.. I have a feeling the shipping would probably be more than what its worth,, but I'd be willing to set it up for you if you want.. You may want to give one of those brands you listed a try and see if its any good.. It can't be worse than the Panasonic ones.. How much did you end up paying for those?
All didnt worked for me. However, when i placed the phone to freezer for 10-15 minutes start everything up, LCD came back. Battery was removed while inside the freezer anyway. Offhook was also pressed and hold 20secs before replacing the battery.
This fix is not for the issue where the screen disappears but the phone still works, this is only applicable if the screen goes out and the whole unit reboots.. You should NEVER place electronics in extreme temperatures like that; condensation can form on the PC board and damage components..
@@JordanU it just goes to shows that my phone was already having bad components on the LCD ckt. It worked fine only the LCD went out. The low temp test was to check for the capacitors if they are stiil working fine and not the battery. Anyway, my phone's display went out after a few hours after putting it on the fredge and still works.
I have the same kind of problem. The handset on the small charge unit not the main base answer system unit goes blank when you try to answer a call, then it won`t let you answer it. Then the only way you can get the screen to come back on is placing it back on the charger, of course by then you've missed the call. The phone is a Panasonic and the model is KX-TGA805E and I would guess it`s around 4 or 5yrs old but I would only be guessing.
The Base No Power warning usually indicates that the base unit is not plugged in correctly,, or the cord is not firmly connected.. Check the power cord on the base unit to make sure it is fully plugged into the base and it is plugged into a working power outlet..
Hey! Jordan I have a Vtech CS649-3: Handset 2 dies very fast like if you want to change your ringtone BOOM 🤯💥 IT DIED! Very quicker Can you post how to fix this problem for me and everyone 🥺 Please Please please!
After going through all the comments I see that getting new batteries don't work . Throw in the towel. I fixed mine by letting it sit without charging for 24 hours. When I came back the screen was back to the home screen and working properly. If after being off charger for 24 hours and there is no dial tone than the batteries could be bad. But just changing batteries does not work most of the time.
Excellent video Jordan. I'm guilty of not reading the manuals. Now it's time to teach the family the right way. Thanks again.
Thanks Ron! Glad I was able to inform you.. Hope you have better results with the batteries in the future..
Excellent explanation and was exactly the problem that I was having. The other repair videos that I looked at talked about a damaged LCD screen and resoldering etc. but none of that was necessary for my problem.
Thank you.
You're welcome.
Simple fix and totally made sense to a complex problem that has been bothering me for a while.
Thanks
@@JordanU Mate it works in 2021 October. I got 1 phone restored and other one is left to drain battery on its own. Thanks for saving me money, my devices and hassles of finding new ones.
Thank you for this very well done video - done in plain talk and very easily understood. I plead guilty of using speaker phone - and - keeping the 3 handsets on the cradle My lesson in Phone 101 today. Thank you so very much. I have new phones here not ye opened that I can now return and just buy new batteries.
You're welcome, glad it saved you some money.
There's nothing wrong with using the speakerphone. What causes them to fail is too much charging, not using speakerphone.
Thanks for this information. We have a Panasonic KX-TG6072 with 2 handsets -- Phone#1 is always on the base unit and Phone #2 is in another room on its own small stand. Phone #1 on unit dies out after 10-15 minute call (Phone #2 works properly). After watching this video, I have taken both phones off the bases. I hope that this resolves the problem.
That was a good system.. The method described in the video is only preventative--once the issue makes an appearance the battery needs to be replaced..
Extremely informative and can save viewers a lot of money. Well done as is your information on ordering new batteries. Thank you.
I'm glad you found the video helpful..
Very helpful. My Panasonic cordless phone had exactly the same problem and i never knew about battery memory effect. It was only my 10 years old son who discovered the issue with the phone only while turning handsfree on. I had been looking for a solution to this but the came across your superb video. Appreciate and Thanks Jordan for great explanation and the demonstration.
You're welcome.
I have one of each of the phones in your video. The newest one looks exactly like the newer phone,and was bought 3 months ago. I am in the habit of putting it on charge every nite at bedtime,and have had issues with the microphone suddenly quitting while talking to someone on speakerphone. I wonder if it can be "retrained" if I let it lose charge until one bar is shown?
It's taking quite a while to refresh the displays, but I see leaving the handsets off the hook for extended periods is extremely helpful; thank you for this video! (I also replaced the batteries.)
Glad the video was helpful.
Excellent video!... You explain why this happened to our phone.
Thanks.. I'm glad the video was helpful to you..
Very informative I just came past this video thanks to you I just fixed the issue! Thanks you so much for uploading!!
You're welcome.
Just what I needed, thank you!
Glad it was helpful.
Thank you for the video, Jordan. I was having the same issue with my phone going out when I pressed the speaker phone. I realized I was placing the phone back in the base right after I would use it, so maybe I did overcharged the batteries. I was about ready to get rid of it if it had not been for your video. This phone was purchased at a thrift store and I didn't have the user manual so I looked for one online. Something confusing is that in that manual it actually says...Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. My hand set is the number KX-TGA931T. I'm a bit confused about the battery charging now. I'm going to try keeping it off the base and run down the batteries, then replace them if necessary.
I'm glad the video was helpful to you.. I have the KX-TGA931T and I also got it second-hand,, and the batteries were bad.. You will see different manuals say different things.. Many of them also suggest replacing the batteries after only a year,, so by leaving it on charge they certainly don't expect it to last real long.. I do believe the manufacturers aren't completely truthful about the batteries anymore,, if you look in older telephone manuals when they were built with better quality,, they usual have an explanation about the battery memory effect and how to avoid it..
I've found the method I discussed in the video to work best for me,, so that's what I recommend doing.. Unfortunately once the phones develop this problem,, there is nothing you can do with the batteries to reverse their decline in capacity.. They must be replaced..
Hi Jordan. I appreciate the additional information. I'm to the point that I've had so many issues with this phone that I am calling it quits. For the amount of money I am spending on periodic new batteries I decided to just buy a different phone. Your video did help in understanding the issues and in making the decision to move on. I really like the phone, but too many issues with it. Thanks, again.
Unfortunately the Panasonic AAA batteries are quite expensive to replace,, generally costing about $5 for 2 (enough for one phone),, where the 2-AAA packs used by Vtech,, AT&T,, Uniden etc.. are often able to be found for less than 2 dollars each.. From my experience,, they also last a lot longer.. What telephone did you decide to get?
Hi Jordon. Funny that you should mention, VTech. Today I gave up and bought the Vtech CS6829 from WalMart. I bought the Panasonic because I have other ones in the house which work great. Previously, I had a Vtech, but it didn't have a speakerphone, which I really needed. I'm going to give this unit a try and see how it works. I looked at the thrift store, but there were no used phones available and I couldn't wait any longer. The Panasonic went crazy the other day and the LED kept flashing off and on. Enough is enough, I felt it was time to move on. With tax it was around $30.00. Received good reviews too.
Theresa Im I have a similar model Vtech.. Its been a good phone and I haven't had any battery problems.. Its not the best quality phone out there,, but I feel you definitely get your money's worth.. eBay has a lot of used phones and you can usually find a good deal on just about any model..
Great, informative video, thanks.
You're welcome.
Glad I found this however, I bought a new battery for my Panasonic Model KX-TG5240; charged it likely for too long. Screen remains blank. However, all other procedures seem to work. So should I just keep it out of the cradle for a day or so? Do let me know ... many thanks
That doesn't sound like a battery issue, that sounds like some sort of failure on the phone's PC board.. Perhaps try leaving the battery out of the phone for a few days, putting it back in, and charging again..
I replaced battery but screen is still blank. Is there any reset button on handset or base unit?
If the screen goes blank but the handset otherwise still works, that is a separate issue that what was shown in this video..
Hi, My phones have been driving me mad for months now and I was convinced that the solution was not to thow them away. I'm a female living alone and this sort of thing makes me feel useless. - Then I found you. - God bless America (from the U.K.).
Thank you, I'm glad the video was helpful to you..
home of the brave, land of the phone fixers
Do not post spam
J H Do not post spam
@@JH-wp5rv Take your own advice
H Jordan, thanks for your video. I have a KX-TGEA20 handset that is completely blank. I tried taking the batteries out of a different handset that works fine and it didn't work - still blank. Now what?
Try cleaning the battery contacts inside the battery compartment on the handset..
We have used panasonic handhelds (granted, our current ones are a newer model, but still have two NiMh batteries) and have never had problems with the batteries failing.
Depending on the phone and usage,, it can take years for the batteries to spoil..
Thanks your explanation is very simple, great job, Julia
You're welcome Julia..
Jordan thanks for your video. I am having a bit of a different problem with my Model KX-TGA410. Usually after a shot time on it the person I am speaking with start telling me the phone is breaking up. We have not handled charging the batteries correctly and had the phones over 8 years. Could it be batteries also?
It is a possibility.. Even if used correctly, after 8 years the batteries are going to be near the end of their useful lifespan..
Replaced my rechargeable batteries on KXTG7621 cordless phone system, and now there is no sound. can't hear ringing or the answering speech when I call an outside phone. But if outside phone calls me, I hear the ring and can be heard speaking. the same on all 4 phones although on one phone only there is a symbol in the upper left corner of a bell with a slash through it and it looks like a small 2 just right of that. Any thoughts?
That is quite strange, were there any issues like that with the set before the batteries were replaced? What happens if you put the old batteries back in?The bell with a slash indicates that the ringer is turned off..
Thanks man, great video
You're welcome..
I'm amazed at the comments - I would have thought most people have heard about memory effect by now....BUT - I don't know anyone who does not replace their handset on its cradle after a call and I have done this for more than 10 years with my Panasonic (X3) And only one of my handset has lost its display (This is why I'm here reading your tips) During this period of time I have changed the battery only once. (and very occasionally saw a request for charge) I also would have thought Panasonic would tell us not to replace the phone on the cradle until asked for recharge - If so you'd think they'd provide us with a 'siesta' cradle pending recharge request... I still thank you for your effort but no help in that for my gone display.
BTW this handset despite no display works ok if I know the number i want to ring, or if I answer it when it rings as it is in my garage / workshop
If you read closely through the manual (which most users don't), the proper way to charge is noted.. In your case, if the display failed but the phone is still otherwise functional, it's not a battery issue.. I've seen that happen on 2 Panasonic phones I've used, after some time the displays came back just as mysteriously as they failed.. At this time I am unsure of what the cause, or the solution, is regarding that failure..
@@JordanU Thank you for taking the time and effort to reply. Actually I may have read this in my manual but did not take much notice of it...As said most people don't care about this. As for me I changed my 3 batteries in 2015 with a note on them for reminder.
Yes you're probably right about mysterious, when i reassembled the phone not seeing anything much about it. The display now is back! It did happen once out of the blue but lasted one day only.
I also read somewhere that taking the battery out for a while and back in does sometime revive the display! I also noticed that my battery (4 y old now ) have a very low reading, yet you are saying one should wait until the msg to recharge comes so that also should be a low battery state?
Thank you again anyway:) I guess my phone is 10 15 years old
Removing and replacing the battery will discharge and recharge the capacitors, which can have an effect on the behavior of the device in some cases..
Once you've removed and reinserted the battery, you will receive an inaccurate charge level reading from the phone until it's been charged up again.. Every few weeks you should let the battery run out completely..
@@JordanU I do remember reading about the memory effect. I wonder why they can' t use Lithium in phone as they don't have this problem?
@@meeekstubbular I imagine it's mostly a cost issue; the nickel batteries are old technology and relatively inexpensive compared to lithium batteries.. From a technical standpoint, lithium batteries aren't the best for something that spends a lot of time on charge as they can't be float-charged..
The whole memory phenomenon is actually very mysterious, while there's plenty of cases where it makes an appearance, it's hard to consistently and intentionally replicate it.. NiMh batteries are supposed to be more resilient against the memory effect, it's primarily the NiCd type that's known for memory.. The phones used to almost always come with NiCd, in more recent times they're more consistently coming with NiMh.. There's a handful of sets out there that do use lithium batteries, but the models are very, very far and few between.. I personally do not recommend the use of lithium batteries for an application like a cordless phone..
Very useful. Have had "no link to base" when I (routinely) use speakerphone. This may be the fix.
Quite likely.
Thanks was helping out my great aunt and this worked!
You're welcome..
Btw -my phone is Panasonic KXTG5632...hope you can help..Thanks ,great video!
I have a Panasonic KG TG6591 and it's 7 yrs old. I always keep in charger base. Now I see I was wrong. 2 days ago the lcd display has been blank. I changed both handsets to new batteries. Display goes on and now one works the other goes blank. On and off diff times. DO I NEED TO BUY NEW HANDSETS. PLEASE LET ME KNOW. the phone works but I can't see anything.
If you are using known good batteries, then the handset is probably spoiled.. Without having it in front of me I am not entirely sure what's wrong with it..
I bought the batteries for it from the manual nd it's going on and then going blank.
So if it's working and then going blank after changing batteries..then time for a new phone.
Unless I physically have the handset with me to open it up and inspect the components, experiment with different parts, etc.. I cannot say for sure that you need a phone.. There are a lot of other factors that can cause the batteries to not work properly..
You can try cleaning all the charging contacts on the base units and handsets..
I realize this an old video that I'm seeing now. The speaker feature wasn't working. I saw that the phone wasn't fully charged. It is now but still speaker doesn't work. Is it still a battery issue. I too am guilty of putting the phone back in the cradle until the next use. I do not use my landline much at all so. Thank you.
If the phone blanks out when you press the button, then it is likely a battery issue.
purchased a 3 hand set radio shack phone. when it came only one of the 3 hand sets will work. 2 of them wont go past the connecting mode. i noticed inside battery compartment that the phone that does work is a cat 43-325 and the 2 that dont work are cat 43-327.....im assuming that means they belong to a different base. i tried to unregister and then re register but the phones wont come out of "connecting mode.even when pulling the battery and reinstalling .....any ideas ?
I've given you my suggestions on the other video..
Jordan that you so much for this video, we can't use alkaline batteries? Where can we purchase the batteries that's needed for the phone?
No, alkaline batteries don't recharge.. You need to use rechargeable batteries of the Ni-Mh chemistry.. You can find them on Amazon, at RadioShack, etc..
Hi, Jordan. Great video. Thank you. I have a Panasonic KX-TGA659 Phone with 4 handsets. SOMETIMES, one handset doesn't work. (Now, it doesn't work at all.) The battery indicator says the battery is fully charged but when I answer the phone with that handset, I can hear the caller but he cannot hear me. Or vice versa. Is this what you mean by "blanking out"? If not, what is wrong? THANKS for telling us not to charge the handsets after each use!!!
You could try taking the batteries out of one of the working handsets and swap them with the non-working handset to see if the problem goes away, but that doesn't sound like the issue that was dealt with in the video.
I have the KX-TGA641T, which is the phone on the right.
very useful info.
Tysm...
it workd...
You’re welcome, I’m glad it was helpful to you..
Hi Jordan, I have the same exactly problem with my phone (model kx-prwa10ex), it blanks out instantly when pressing the speaker, or even if I try navigate to the menus after about 1 minute it blanks out. If I press the on button it shows a desktop icon and then the normal screen like it wasn't switched off. I bought new pair of NiMH batteries yesterday, charged them overnight, but still today I got same issue with the phone. Any ideas of what else might be the problem?
What brand were the batteries? Could have been a defective set.
Hi ,I have a panasonic no. kx-tga470 , when you get a call you cannot hear the other person like a delay !! only one of the 4 have this problem ?? can it be the batteries too ???
That sounds more like a problem with the receiver capsule that the battery.. You can try taking the batteries from one of the good handsets and put it in the one with the problem,, but I don't think it will make any difference..
thanks
Phone #! will speak only to other phones #2 and #3. Cannot call outside line and callers get the answering message the moment they call. How do I get it to convert to outside phone. Is there a series of functions to go through? Is it caused by low batteries?
What model are you working with?
Great job, thank you so much.
You're welcome.
Fantastic! Thanks for saving me from buying new phones.
You're welcome!
Hi
@@JordanU yes me too! the phones / base I have is expensive, so thank you Jordan!. I left a comment as well that the info you provided is correct.
H Jordan, thanks for your video. I have a KX-TGEA20 handset that is completely dead, display is Ok, but all the buttons on the keypad is not working. tried cleaning the keypad and deregistering and registering back. Nothing works, please help
Probably got a bad trace on the board somewhere. Panasonic's newer phones are not at all what they used to be in terms of quality.
Hi, I have the Model KX-TGE430 and the time display is off. It loses the time that you spend on a phone call. Any advice how to fix this? Thanks a lot.
The whole display is blank?
Brand new battery..LCD was fine until it was left off cradle for 1 day....NOW -NO LCD WHAT SO EVER! Any idea?Will leaving it OFF charge help or removing battery??
I have a similar model and I've experienced the issue with it before.. A few days later the display came back.. I have no idea what caused it or what resolved it..
Removing the battery and letting it sit overnight would be my first suggestion.. Then put the battery back in and charge it up all the way..
How about this problem? My Panasonic cordless phone works on hand set mode, but not on speaker phone. I get no sound from the speaker. No rings when I get a call, no beeps when pushing buttons. When I push the speaker phone button, the screen shows it's in speaker phone mode, but no sound. If I blow into the speaker grill I get some crackling sound of a dial tone.
Any ideas?
The speaker is probably spoiled.
May I know what us the trouble with my phone..no ringing tone n the bar keep on running..is it the battery need to be replaced ?
I don't understand what you're asking.
@@JordanU sorry I think its my line problem..just wanted to know whether its because the batteries need replacement...thanks fr yr reply.
Jordan which camera you are using ?
I don't remember which camera I recorded this with, it's been too long..
Jordan U Thanks
When I put my handset on the cradle it just flashes of and on but says charging, but never charges. I have bought new batteries and replaced them, sorry my granddaughter threw out my Manuel. Can you help me?
Have you cleaned the charge contacts?
thank you a lot...very very usefull
Great video Jordan but one of my portable Panasonic handset continuously blinks even thouigh phone is totally functionally . Tried replacing batteries but no change , continously blinks. Model panqsonic KX-TGA470 S. Any ideas?
It's probably spoiled, their more recent models are not anywhere near as reliable as they used to be.
That's very helpful
I'm glad you found it helpful..
my base handset no display apppear but all functioning, and for the other handset 2, handset 3 cant receive a call
..can u help me
What model do you have?
Bless you for this video!
Thanks
My hand set for model KX-TG2420 is very hot after the handset battery is fully charged. I would assume the charger would cut off when the battery is fully charged. The phone has a new battery. When I take the phone off hook the phone cools down. Any danger?
It is normal for the batteries to get warm during charging, but not hot.. Perhaps the replacement battery is not of a good quality..
@@JordanU Put my handset back on the charging unit after it had cooled down and fully charged, and it now is cool and not charging
@@davidsalzburer546 It's not going to charge if it's already full
I was doing the same 'Extra Charging' thing from past 2 years and my battery went off( at final stages the display wasn't showing anything it was blank although light was coming).So I ordered a new Panasonic battery and replaced it.. Everything was great but the screen was still blank so After charging for 6 hrs (before for initial use) the display still didn't come..So I *probably* pressed the speaker button which is on the left hand side of the body (not on keypad) and display came..
And today again the display went blank..
Should I try to charge it again till 100%?
Or wait until the battery gets over?
P.s: Everything else works completely Fine.. :)
What model are you working with?
Thank you VERY HELPFUL
I bought new Panasonic 2020 KX-TG 833. everything is OK, handsets are registered. But they don't ring. just base rings. What to do? Handsets are KX-TGD 52
is the ring volume on?
Where did you get the orange loose batteries
The Amazon..
Thank you for this video! I found this after I had seen your KX-TG9331T refurb video. I have the 9331T with 3 handsets. On two of them the display has completely blanked out all the time. It started fading for a couple of days and then on the 3rd day it is totally blank (like in your video after you click the speakerphone; but instead it is all the time even when it is on the cradle). I have tried swapping the batteries from the one handset that works to the other two but they are still blank. And the batteries that were in the bad handsets work fine with the one handset where the lcd still works. All 3 handsets still work fine (for receiving and making calls), but nothing is displayed ever on screen. Thoughts?
I've seen a number of cases where the screens suddenly go out completely (which is a different issue than seen in this video) with seemingly no explanation. Often times the screens will start working some time later, just as mysteriously as they quit. This seems to be a bigger issue with many of the 5.8 GHz models, but I have heard of it a few times on the model you're referring to. I don't know what causes it, and at this time I am not aware of a proper resolution for it. My only suggestion would be to unplug everything and remove all batteries, let it sit for a few days then try again. Or just keep using as normal, chances are it will fix itself in a few weeks.
@@JordanU Thanks! I have tried the usual troubleshooting like removing the batteries and leaving them outside overnight and then putting them back in. Also tried running down the batteries in a handset by using it for calls and then charging for 7 hours. So far nothing helped. I did find earlier today another video in a non English language that shows how the person got the screen to work. But that looked like a hack and he was removing some capacitors and then checking the screen.
@@JordanU Thank you for the quick response. I have tried all the usual troubleshooting steps like removing the battery overnight and trying it the next day as well as running the battery down completely by talking on the phone without charging and then charging for 7 hours. Nothing has worked so far. I did find earlier today another video (non English speaking user) where he took the phone apart with a soldering iron and removed some capacitors and got the screen to work. But that looked like a hack and not something that I could do.
th-cam.com/video/DdUexG01Drc/w-d-xo.html
I have the same issue. Fresh batteries fixed one of my four handsets, but the other three are still blank, even with fresh batteries. I'm going to try taking a handset apart, unseating and reseating the lcd ribbon connector. That worked for another guy on TH-cam. I love these phones. You can't buy anything close to this quality today.
Thank you! Wonderful information. Who knew?
You're welcome..
Mine is model KX-TGA561S, display (LCD) is blank. Please help. I bought a used exact model but I can't register it. Google search says "To register: - - on the handset PRESS (MENU) (#) (1) (3) (0). I followed it but on my handset after pressing (MENU) the (#) is not responding , I am stuck on (MENU).
Those instructions are for a newer model.. I don't have one in front of me but I believe if you scroll through the options there may be one for registration/deregistration.. If you search for the manual of that model number it should give you the right instructions.. Note that you may need to clear the registration of the broken handset before registering the replacement.. You should be able to do so on another working, registered handset (if you have one)..
how do i reconnect base to ac adpater ..Please let me know ,i have a panasonic kxtg kxtg 386830 130
I think you might have been looking at the wrong numbers as that's not a model I've been able to find,, but usually there's a small round hole with a pin in the center on the back or bottom of the base.. That is where the AC adapter cord plugs in..
got it thanks
Sir can you help, my panasonic cordless, all LEDs are constantly blinking the moment power given, what can be the problem? Thanx
Take the batteries out and let it sit for a few hours.. Then reconnect the batteries.. You may also want to try new batteries that are known good..
My model is KX-TG2730S, though for the handset I have already purchased a new battery and connected but irrespective of the handset, the moment the base is connected with power, all 12 LED keeps flashing with error E1 on the display of base. What can be done? Thanx
If the base unit is displaying E1, this is an error code indicating the unit must be serviced by Panasonic..
Amazing Panasonic cordless telephones and cool video
Thanks
This can also happen if you try to charge a handset that thinks it's low but has full batteries in it. The 5.8 handsets reset to low if the battery is left out for too long, so then when you charge it, you might end up with a spoiled battery.
One charge is not going to soil the battery.
@@JordanU Yes, but repeated charges of a full battery in a handset that thinks it's low will spoil it. All my Panasonic 5.8 batteries have gone bad so I had to get new ones in 2018 for 2 of my handsets.
Jordan, I have the newest model black Panasonic phone. You are correct about "Overcharging" the batteries. I purchased mine in 2012. Never had a minutes problem with handset and speakerphone. I buy model: KX-TGE273S (3 handsets) because I wanted the link-to-link feature. Well, I opened box and hooked it up had a problem with Speakerphone. Had to put volume all the way up to hear my caller. Bottom line Jordan, my older 2012 model speakerphone was EXCELLENT (NO BUZZING) But thismodel KX-TGE273S has distorted problem with speakerphone. Plus, just found out this is #1 phone for 2016 reviews Jordan, surprisingly people don't use speakerphone. They must be using ear to phone talking. Jordan, bottom line Panasonic is not the Quality as they were in 2012. I have sent the KX-TGE273S back to Walmart and am trying another link-to-link model. That model is: KX-TG454sk - This is link to link, but is an older model with 4 handsets. I paid $130.00 on ebay for this model. This will be my last attempt to purchase a Panasonic home phone. I hope this model is a whole whole lot better. Hey, you can help me if you can find anything or your opinion on this model. Thanks Jordan for all your Reviews. We might can help our fellow man with future purchases.
Your findings on Panasonic's quality decline are pretty accurate to what I have seen.. Many of their DECT 6 phones were good quality,, but once they released DECT 6 Plus,, quality went out the window.. That was right around 2012..
Personally I would have stayed far away from the KX-TG454SK.. That model was designed after Panasonic's era of quality passed.. If you want one of those Bluetooth linking phones,, I'd suggest you look for an older model from the late 2000s,, or go with a different brand..
Jordan thanks for information: Well, I couldn't believe the guy from Ebay sent me a different model. Instead of 4 handsets he sent me Model Panasonic KX-TG585SK and yes it has 5 handsets. Also, has a gr8 button on very bottom says: BLOCK and Jordan it works like a charm. My old phone you had to manually Block #'s. Well, speakerphone is very clear. It was shipped from Costco - read price NEW not Refurbished was $129.00 + tax. If at all possible tell me when this model was made (year) if possible... thanks tech gyro
4051Jim I believe that model came out last year, 2015..
Well then I know u don't approve... Those 2010 models were the best... And Jordan Panasonic knows this... But keeps making low grade phones.... Maybe they will read these reviews... thanks Jordan for your feedback...
4051Jim That's not a model I'd be interested in obtaining,, but if it works for you,, that's what's important.. I hope Panasonic gets their act together soon,, but unfortunately with the way things are trending I have a feeling they will stop making phones all together before they start making quality ones again..
hello jordan u not incoming and outcoming calls plz you can help me solve this problem
That doesn't make sense.
Hey Jordan U,
I have been having problems with my wireless Panasonic home phone. (1 base that hooks up to my modem and 3 other ones that just plugs in wherever I want to put them)
Here's my problems:
1. When I'm talking to someone else, apparently my conversations goes in and out and I have to repeat myself again every 30 seconds to a minute. I was told by a geek squad person who works at Best Buy, that it might be the signal from my modem and phone is interfering with each other.
2. Also, I recently viewed your video on the Panasonic phones and learned that it's not a good idea to put the phone back on the base, especially if you don't talk much. Now, with that being said, whenever I do put the phone back on the charger, it starts blinking and beeping.
Do you have any suggestions on what is going on? I live in a mobile home and was wondering if I would go and get a newer phone (probably Vtech 6.0) would this solve the problem?
... And what's the best way to set up the phone? Where should I put the base in conjunction with the other 3 phones?
What model Panasonic phone do you currently have?
@@JordanU KX-TGCA35
When I first purchased the phones, it was a pair of four. Approximately 14 to 16 months later, one of the phones that just docks on a charger, was unplugged and the batteries were removed from the phone, due to the fact that this particular phone was acting weird, doing the same thing that happened later with the other phones, also, this particular phone somehow lost the microphone capabilities. I could hear the other party, however, they couldn't hear me, even just a little.
When I unplugged the base and removed the batteries earlier, at first, I thought that this would cause a problem with the signal on the other three phones, but for at least 10 months, everything was fine, until about the middle of February, Which was the blinking of the lights and the beeping sound every 2 seconds.
As far as I know, there has not been any thing that I've done that would have an impact on the phone.
Thanks for getting back with me.
sharpasatac131 That model operates at a different frequency than the cordless computer networks and should not have any interference with it, even if placed in close proximity to it. Even so, placing the main transmitting base in a different part of the house is always good practice.
You can try cleaning the charge contacts in attempt to resolve the charging issue, but as far as the audio issue goes, I think you may just have a lemon. That particular phone is newer than what I typically work with so I’m not too familiar with all of its common issues but a brief search through some reviews revealed what you described is not unheard of.
Vtech seems to be making decent phones lately, I’ve been pleasantly surprised by the newer models I’ve worked with from them.
@@JordanU
Since we last spoke, I searched out ratings on a great cordless phone and found three that caught my eye.
What I was basically looking for, was a phone that delivers good quality sound and has an overall rating of 4.5 to 5 stars.
With that being said, I realize that you have to really do your homework in order to make sure that there are not a lot of one or two star ratings.
Anyway, after calling around town with no success, I called best buy in gainesville to see what was in stock and finally decided to purchase the CRL32202 AT&T.
And that fixed the problem.
@@sharpasatac Thanks for letting me know. I haven’t worked with that particular model, but I’ve had generally good experience with the more recent AT&T models I’ve used.
My brand new batteries came to me already charged to 1.23 volts and I had to run them down in a flashlight that I left turned on for an hour before my Panasonic phone would even recognize them.
What brand were they?
This happened with a brand new Panasonic phone. It's a kx-tgm420 and it was the 2nd receiver. I was on speaker phone and the display went black and dropped the call. I was able to turn it back on and the battery showed full charge! But a recall of the number had no volume and the person didn't hear a thing. Panasonic help doesn't seem to work at all so zero tech support on this. It was only charged once.
I'm not happy with the quality of Panasonic's newer sets, they are nothing like what they used to be.
The problem with my Panasonic is a little different. I have four handsets. Three of them are fine. The fourth one functions perfectly (makes and receives calls), and the screen lights up, but there is no text displayed. This is a constant problem - not just when a certain button is pushed. I replaced the batteries (2 AA) with brand new rechargables, but it made no difference. Still no text. Do you have any advice?
That's a known issue with Panasonic cordless phones of certain eras and is a completely separate issue from what's described in the video. I'm not certain as to what the cause or resolution is at this time. In a lot of cases, I've seen the display come back after anywhere from an hour to a few weeks later, just as mysteriously as it went out.
@@JordanU Thanks for the reply. My display has been out for over a week. I'll hold out hope that eventually it will come back. If you ever think of a fix for this problem, please let me know.
@@voyager9028 If I figure it out I will post a video.
@@JordanU What do you know -- my display is again working. It's a little faint, but it can be read. As you said, it has come back on its own just as mysteriously as it went out.
My issue with Panasonic kx tgfa71 is that one handset will say power outage main base or no data, then minutes later the data show, called spectrum cable, they replace modem but it still does it thinking about returning phones.
WOW, Amazing video but my phones still work when the display dies. I couldn't find a loose connection when i took one apart.
If you google "cordless phone blank screen" almost every result is about Panasonic. And the suggested solutions are all over the map from (1) buy a new battery, (2) replace the screen, (3) rewire the circuit board, (4) wait a while and it will suddenly fix itself, etc etc.
Mine just started doing this after 5 yrs of working fine. But the screen does display properly for a few seconds every now and then, and when it does i notice the battery indicator is pretty low, like maybe 20%.
My suggestion is to try and completely drain the battery, which I guess means talking to your mother-in-law until the phone goes dead. And then do a total recharge. The reason i suggest this is that i've always heard that rechargable devices (not just phones) need to be fully drained before recharging, at least occasionally.
This video has nothing to do with the screen issue, this is only for when the entire phone goes out and restarts..
The screen-only failure I have seen a few times, I've never been able to fix it.. Perhaps a reflow of the board would fix it..
Jordan U i heard it might be some SMD capacitors on the PCB
Perfect and usefull .thanks
You're welcome.
I have chNged the batteries and this handset says fully charged but then it goes blank when I put it on
OK
i just replaced the batteries with new ones, the screen came on fine and when I put it on the charger, the screen blanked out again. I noticed that just resetting the batteries will have the screen come back on and then eventually it will blank out. The phone has been working fine for about a year or so before this starting occurring recently.
Is it just the screen that goes out, or the entire thing?
@@JordanU the entire screen. It seems when I play around with the battery cover it comes back on, but using the speaker phone sometimes does make it go blank and also putting on the charger.
Perhaps the battery contacts need to be cleaned..
I've been looking on Amazon for replacement batteries and some customers complain that they are getting knock-off batteries instead of genuine even when they are labeled Panasonic. Can you tell me where to get the right batteries? Thanks!!!!!
There are two different types of Panasonic batteries, one has a white top to the cell, the other has a black top. Supposedly the white top cells come from the Japan and the black ones are made in the China. I'm not sure how true that is, I've received both kind of batteries from the Amazon and the white top ones did seem to be better quality. There are other brands that make a decent battery as well, such as EBL or iMah.
@@JordanU Thank you sooo much for your reply !!! Do you think replacing the batteries will revive the blank screen on one of the 3 handsets on my panasonic cordless phone KX-TGA101s (on the other ones in the system, the screens are fine) Thanks! Liz
@@lizvigoda8717 I’m not sure about the screens, I’d say probably not. But you can check by swapping the batteries from one of the working handsets into one of the ones with the problem.
@@JordanU I got the knock off from china because it was so much cheaper they lasted for a long time, but I forgot to not use the speaker phone again, and it screwed up/blanked the screen. I wasn't sure which model so I ordered the official ones made in Japan this time around (paying the extra money).
@@jansa940 It's worth the few extra dollars to buy the Japanese-made ones. The speakerphone should work fine with the correct batteries.
Since my reply is hidden I'll duplicate one part here. "I read some other advice on display gone. And it said to remove the battery for a while and possibly the display will be back for you. This could also be the reason that mine is back after dismantling it to try to revive it. Once I put it back together. (Keeping fingers crossed!)
Removing the battery and replacing it would discharge and recharge the capacitors, that could certainly cause a change in behavior in some cases..
@@JordanU Good to know though :)
Wish I had known about the battery memory effect years ago. Sooo many cut off phone calls. 😲
At least you know now.
I wonder why more phones don't use Lithium Ion batteries. Those seem to be almost completely resistant to the memory effect.
They're not practical for a cordless phone because they can't be float-charged.. A Ni-Mh or Ni-Cd battery can be float charged; while the handset is in the cradle and fully charged, a very small amount of power will continue to run through the battery to maintain the full charge.. You cannot do this with a lithium battery.. A lithium battery charger will cut all charging power when the battery reaches full capacity, once it drains down to 95% more or less, it will start charging back to full, then cut the power again.. This will wear out the battery over time because it is constantly using up cycles.. There's also a function of cost, ancient Ni-Cd batteries are much cheaper than Li-Ion batteries, though the price has been coming down more recently.. I'm no fan of Lithium-based batteries.. In my opinion, their benefits do not outweigh their dangers.. I'll take a Ni-Mh battery, which is also resilient to memory, over Li-Ion any day..
I have same teliphone and cordless but I can't rejester.and it couldn't shows the signals
That doesn't make sense..
REALLY appreciate this video. But now can you please help me? You mentioned (@7:52) that you were going to make a video about how to purchase replacement batteries. Did you do this video? I cannot find it.Because my phones were behaving like in the video, I ordered 2 new Panasonic (#29) batteries from an eBay seller and charged them etc. as instructed. But these batteries (while lasting a bit longer) when getting low, just suddenly drop the call/go blank/lose connection with base - with no warning of any kind. Both batteries in both handsets (interchanged also) - where the handsets were perfectly fine before. The seller has offered to replace or refund. I paid more to get these legitimate "Panasonic" batteries so now I'm not sure if I should just get a refund and buy some other brand. Can you please advise? Would you give the Panasonic seller another chance or is there another brand that is as good or better as you mentioned. (I am in Canada if that changes my options.) Thank you.
Unfortunately I have not yet gotten around to that video..
Can you provide me with the model number of your phone?
When it comes to rechargeable batteries,, you must cycle them (fully charge, then fully discharge) several times, I'd say at least 5, before they will reach normal capacity.. Any time before those cycles have completed,, the batteries may behave unpredictably, and/or suddenly drop charge..
With that being said,, let them cycle a few times and see what happens.. If the problem persists,, I'd get a refund and look elsewhere.. It is not imperative to use Panasonic branded batteries in these phones,, in fact there's probably no advantage to doing so.. Any reasonable quality Ni-Mh cell should work fine..
Do the batteries you bought have a white or black top to them? I'm surprised you had to pay more for the Panasonic ones--I've found that they're usually a bit cheaper than the big battery brands..
Two different bases (or do you need handset model #?): KX-TG5631, KX-TG5576. The original batteries were on a black back/ends - one with green 'batteries' (like yours in the video) and the other is orange on the black frame. The replacements were both orange on black Three other things. After all these dropped calls with the new batteries, I put back the old ones...and the low battery beeps eventually returned and the sudden drops stopped! (Of course, this is after only a short time - so my plan to replace the batteries is still critical). How do YOU discharge the batteries? I don't have that many people to talk to! The only alternatives to Panasonic brand weren't "big battery brands" just other unknown (to me) aftermarket makers. Of course everyone says theirs are spectacular alternatives.
O,, I thought your phones were taking the AAA batteries! For some reason I completely read over the fact that they were the #29 battery packs.. In that case,, my recommendation is this:
When it comes to the packs,, I would not suggest getting OEM branded ones.. Rather,, go with a reputable branded aftermarket equivalent,, such as Floureon.. They're generally much cheaper and superior in terms of quality and capacity than the originals.. I would return those batteries you got and get a refund.. Then,, purchase Floureon branded equivalent packs.. They're usually only a few dollars on eBay or Amazon..
I've used them in many different phones,, including the telephone on the left in this video (which takes a very similar battery),, and have always had good results after a few cycles.. As for the discharging,, I usually unplug the telephone line from the base and just let the handset run in Talk mode.. Usually over night will run down the majority of the battery..
Thank you for your advice. Sadly, seems I can't get Floureon batteries in Canada. Do you have any opinion on eForCity (Insten), PK Cell or Everydaysource? Possibly could try to arrange to get Floureon sent to a US mailbox etc etc but unsure if this huge effort is worth the hassle. Amazon.com reviews really slag Floureon. Then again, none of them rate too well.
I've never heard of any of those brands,, and therefore don't have any comment on them.. I have a feeling the shipping would probably be more than what its worth,, but I'd be willing to set it up for you if you want.. You may want to give one of those brands you listed a try and see if its any good.. It can't be worse than the Panasonic ones.. How much did you end up paying for those?
Mine is Blank Display, Nothing Appears .
Beside this all works . It rings etc ANY Help Plz
How many handsets do you have? What is the model number?
Have only 1 Handset , Model is KX-TG1031S
The display lights up orange but it is blank . Nothing appears on . Can you please help ?
Nilesh Temil Same problem with mine.
same here orange light
Try a power cycle on the system, remove all batteries and power adapters, let it sit for a while, then reconnect everything..
Good job
Thanks
All didnt worked for me. However, when i placed the phone to freezer for 10-15 minutes start everything up, LCD came back. Battery was removed while inside the freezer anyway. Offhook was also pressed and hold 20secs before replacing the battery.
This fix is not for the issue where the screen disappears but the phone still works, this is only applicable if the screen goes out and the whole unit reboots..
You should NEVER place electronics in extreme temperatures like that; condensation can form on the PC board and damage components..
@@JordanU it just goes to shows that my phone was already having bad components on the LCD ckt. It worked fine only the LCD went out. The low temp test was to check for the capacitors if they are stiil working fine and not the battery. Anyway, my phone's display went out after a few hours after putting it on the fredge and still works.
So I dropped my phone 📱 and it makes weird noises when calling what to do?
You probably need a new receiver capsule..
My cordless phone's display lights up but there is no text on it, just blank
Is it one of the 5.8 GHz ones?
Mine is forever blank. Sometimes the screen goes back to normal then suddenly it glitches everything then back to blank
That's a separate issue, which I have not yet discovered how to fix..
Recommend battery for kx tg6592
OK
Does anyone know how to replace a battery for a bt8600 cordless phone.
Sorry, I am not familiar with that model.
@@JordanU It sounds like the model they're referring to is a British Telecom phone; those aren't sold in the US.
this has fuck all with the blank screen.
I got new batteries and the screen still goes blank.
panasonic is shit, thats the problem
If you want to express discontent,, at least do so in a comprehensible manner..
I have similar problem with 2 phones shutting off when I go to answer a call.Batteries are new.
I need more information in order to provide you with any suggestions..
Jordan what information do you need?
Brand of the telephone, model of the telephone, how old is the telephone, when did the problem start, what happened before the problem started, etc..
I have the same kind of problem. The handset on the small charge unit not the main base answer system unit goes blank when you try to answer a call, then it won`t let you answer it. Then the only way you can get the screen to come back on is placing it back on the charger, of course by then you've missed the call. The phone is a Panasonic and the model is KX-TGA805E and I would guess it`s around 4 or 5yrs old but I would only be guessing.
I like KX TGA641T handset
OK
Necesito un vídeo del Panasonic kxtg 2831
No lo tengo..
Cool
OK
why does my display tells me no base power.I just changed batteries
The Base No Power warning usually indicates that the base unit is not plugged in correctly,, or the cord is not firmly connected.. Check the power cord on the base unit to make sure it is fully plugged into the base and it is plugged into a working power outlet..
Hey! Jordan I have a Vtech CS649-3: Handset 2 dies very fast like if you want to change your ringtone BOOM 🤯💥 IT DIED! Very quicker Can you post how to fix this problem for me and everyone 🥺 Please Please please!
Could be a spoiled battery or broken battery connection.
After going through all the comments I see that getting new batteries don't work . Throw in the towel. I fixed mine by letting it sit without charging for 24 hours. When I came back the screen was back to the home screen and working properly. If after being off charger for 24 hours and there is no dial tone than the batteries could be bad. But just changing batteries does not work most of the time.
How do these Telephones Look Like
I do not understand what you're asking..
no sound so didn't get how to do fix my phone
That doesn't make sense..
that is what you call repair????? changing the battery????
Yes, when you replace a component to resolve a problem with a piece of equipment, that is called a repair.
That is not!
What a repair is it’s forgetting about it. Don’t change the batteries change the phone!
I like it
OK