No because we rich don't use debit. Use it for life and no credit jump but cc I'm not liable up to 1m in purchase and its not my money. Never use a debit. Your liable until ubget ure money back. If u do.
@Reuben Morris The banks handle it by forcing you to prove this isn't a scheme you're in on. They treat you like you're the criminal, and not the person whose money they're using to generate money from thing air with fractional reserve banking. People who've never been through these things think they just call their bank and explain the misunderstanding, and it's suddenly all good and their money comes back.
It is genuinely frustrating. I've been scammed out of $1,500 at a Walgreens in Minneapolis Minnesota. I literally asked the store if they can review the cameras to see the person who put the credit card scammer device over the authentic one then they refuse to even show me anything. Made a affidavit with Wells Fargo literally the next 48 hours I got all my money back because they got law enforcement involved and they found out who did it it was a store manager. So it's not always a customer that's doing it sometimes it's an inside job.
Well done that lady, she has commonsense, logic, determination and confidence. She has saved many people from the same experience and helped to bring justice to the perpetrators, hopefully.
I worked for a 7-eleven. I can guarantee inspecting the card readers is NOT a policy. That statement from the corporate representative was a straight-up lie.
@@jeffmccloud905 Yeah, something is fishy about that store... who knows, it might be the employees setting those devices up on that card readers. They have the video footage to prove them to the media... it's a complete BS lie.
Tremendous admiration for how she figured this out and then has a video to show millions of us how this scam works! She’s provided a huge service for so many people.
Not necessarily true there’s been plenty of times I’ve gone into gas stations and the employee is in the back it’s usually late at night when they are doing some cleaning but if the employee was distracted helping someone or doing other parts of the job someone could easily install a skimmer
I have litterly seen videos where they distract the cashier and place it on the reader without the cashier ever noticing. All it takes is a few seconds to put on.
@@ZEBEEtheoriginal Absolutely! Majority of fraud, money laundering and card cloning are committed by the South Asian communities. Nothing to do with racism, just stats that you can look up and see who is in prison for what. A pattern occurs generally among certain groups for different crimes and percentile wise, this group stands there at the top for fraudulent activity.
My daughter was skimmed several years ago at an ATM at a branch of her credit union. Thankfully, the credit union saw several added purchases that were made on a route to Houston and notified her. They locked her card and issued another. This lady here gets an A+.
The companies that don’t police their machines should be liable for the damages. It’s their responsibility to ensure their machines are not tampered with. Many times it turns out to be the store workers/owners that commit these crimes.
The people who end up absorbing the costs are the merchants where the stolen card info is spent. Because when you report fraud they have to give the money back. You’re right, it should be where the card info was stolen.
that's why she got her money back .. DUH! .. you don't really think the person who put the skimmer there paid her back? obivously that money was refunded by the 7-eleven shop manager or owner.
@@thebee9907 works like this for the banks i've used. transaction is "pending" until the claimant claims the funds. This period is usually less than 30 mins. scammers use scam accounts, they pull the money out few times a day or at least once a day. that's the whole idea, by the time victims realize they got scammed .. money is already gone. some banks might give it back out of courtesy, but scammers also get the money. so don't talk if you know nothing, maybe in USA it works like this, but not in EU.
@@rogerdildeau7507 cash is not king though. She lost $600 but she got it back. You may have a higher risk of losing money without direct physical contact, but how often will you get your cash back if it's stolen from you? It's a much less guarantee. And businesses have less money to lose via theft either at the place of business or when depositing at the bank. The tradeoff for consumers being the traceability of purchases and for businesses being fees taken from transactions. But to some that's a positive trade. But no, nobody is going to stop taking credit cards.
This happened to me one time. I live pay check to paycheck and had no money to buy food or pay my rent after my account was drained. I called my bank and was issued a new card and they did eventually get back my money but I went a whole week without any money and missed my rent payment date. This is a horrible crime against people who mostly just live check to check.
Bet you it was an inside job. Besides, all these stores have all these cameras going, they should be able to detect who did it...unless...the store is uncooperative as this store seems to be....I avoid these convenience stores like the plague, as I worked at many of them when I was younger, and I know just how corrupt and crooked many of the employees, as well as management can be.
To manufacture those scamming device require MASS PRODUCTION and planning from the TOP. Beyound local and regional management. 7/11 are full of shiet....
I had 1600 taken off one of my cards once. 1400 spent in 1 store in 2 days, in a store i have never shopped in. I asked for the videos and the clerk looked like he was sweating bullets. I asked the manager if he really thought it would be that hard to find the person who spent $100 14 times. Local police thought I was ripped off from that store and looked at their gas pumps only to find that they had skimmers too! It's an inside ring!!!
Sounds like the store is in on the scam. Declining to comment? Extremely suspect. Good community service right here for this young lady saving potentially hundreds of people from being scammed like this and bringing it to light. Incredibly smart thinking.
Pretty standard procedure not to comment on any pending criminal investigation. It's unlikely corporate (who made the statement) was in on it, but they are likely too embarrassed by the fact that they signed on a franchise with corrupt employees to admit it.
No, heaps of videos of this she clearly looked a video up since stupid enough to scan card without checking most people using card to lazy to just pay cash not like she works no rush.
I remember hearing this story. She initially confronted the 7/11 after popping the skimmer off and the employees basically ignored her. Then she took the device to the police department and was told to return the device to the store. I’m glad it got resolved, but I was heated the first time I heard this
@@Yumi_Jay because cops hate having to do any real police work. They joined to harass and murder black people and get annoyed when you come to them with actual crimes
I think it's still theft even if you steal something bad... Law is really weird and there are protocols you need to go through to properly convict people. Some people can get off for things especially if the evidence was "stolen".
I love how the employee "tries" to check it with two hands and then the woman just pops the thing off. Tell me you did it without telling me you did it lol.
Yeah let's just pretend murderers, rapists, and paedophiles don't exist, or hey let's pretend there's not a dictator who just launched a war killing hundreds of families across ukraine and destroying the rest of both thier own and Ukraine's civilian population. Lets just bury our heads in the sand...
I also notice the camera directly above the card reader. You put your pin number and it's recorded. If there's wifi then they have card info AND your pin. Always cover-up when entering the pin. Be safe all.
She’s definitely going down as a hero who would ever think to look at those types of details not just that but to make sure other people don’t become victims you have my biggest respect.
@@deenanthekemoni5567 that is true, big companies are selfish careless companies that only donate to say Ukrainian or Russia (depends on which side of the war you see invades first) to make their company look good yet don’t care about 👤👥 (us) but our 💰💵💲💳🪙. Sickening CEO’s not caring about those struggling or scammed.
They say allegations. This is no allegation. She recorded herself going in the store & pulling the skimmer rite off the machine on camera! She got video proof.
It is possible that 7-11 didn't do this. There is a scam where someone with a skimmer will come up to the counter with a purchase, ask for cigarettes or something behind the counter where the clerk has to be turned around and then will put the skimmer on the machine while they aren't looking.
It’s mostly the owners and managers that install the skimmers but as usual nothing happens. No one is arrested and no one goes to prison. It’s a total joke
Former cashier here. My store was taught to regularly check the card readers at each register every shift. We had to literally physically touch the machine, run our hands on the sides and back, to check for tampering. I don't want to blame the employees of that store, but someone was definitely not doing their full job.
@Rousin Hart except that ISN'T their job lmao. You are a dimwit for thinking every store has even remotely similar policies. Most employees are never told to do that.
@@chad_usa ? Did you read that comment and think it implied they didn't know these things exist? Also, there's plenty of elderly, uninformed, or just very busy people out there that could get scammed by this, which she stopped in this particular store. Not sure what point you were trying to make there.
I only wish she had the chance to pop the person who did it in the nose. She is a mother trying to raise her child and someone tried to steal money from her.
This is why its good to have a CC and to always use it. I once had my wife when we first got together use our debit card with tons of cash on it, and I told her never to do that. Ironically some time after that I saw small 1-2 cent charges showing up on that card, immediately cancelled it. If you got cash you care about, don't put it on the line.
@@PDXMILO it's a very easy process of elimination. They just request all of their footage dating back the last year or so and usually have a clip of the perp within like a month or two, and if they can't find the perp on the footage, they know it was one of the employees.
@@ShadowLancer128 No store ever keeps a years worth of footage. they usually only keep a few weeks worth of footage (storage is insanely expensive) Also, if they can't find who placed the skimmer on the reader, how can you assume it was the employees? theres no footage to confirm that theory.
@@ftx1834 yah but typically card scimmers are only at a place for a few days then they come back and take it that's what's making thing it's a empolyee or employee looking away becuase they numbers were recovered from it and was put back on that typically don't happen with the ones in stores cuz they don't wanna risk being on videos multiple.times
It seems that the scammers got greedy and instead of hitting that card for smaller amounts, they took so much that her card got denied!! We had that happen too. We went right to the bank and filled out many forms, but eventually the money was returned to our account.
ALWAYS use a credit card, its good for cash back points,air miles and secure transactions/fraud protection. I don't use debit cards. I pay EVERYTHING at the end of the month/I NEVER pay interest,but I NEVER use debit cards, they have no benefits, only A LOT of down sides.
because most of us are in a rush , and why the CLERK didnt notice? he/she had all day to notice EVERY in-store purchase is not going through? 100% of cars should not decline.
What's a bigger crime is the fact that 7-Eleven is not telling all their locations to check for card skimmers regularly because most likely the employees could possibly be in on it.
This is why some clerks make asking for a receipt such a hassle. They should hand you a receipt no matter what. If you don't want it, you can tell them. The card machine should ask you for a receipt and it should print it towards you like when you get gas. It's annoying asking for receipt.
They nickel and dime you when giving back change on cash transactions too. I've had this happen at convenience stores and fast food places. Holding back a nickel, dime or quarter hoping you won't notice. Seems petty but it adds up for the dishonest employee over time. And the cash register accounting will always be correct at end of shift or when they do their daily balance.
@@ComradeSlice i find it hard to believe the casher didn't notice something was wrong with the tools they are responsible for having customers use, but on the flip side if I'm not being paid enough to care I wont bother to check the tools so up to the consumer
This is completely on 7-Eleven, they should be charged. Allowing THEIR sales terminal equipment to be tampered with, on THEIR property, is absolutely THEIR responsibility.
Every employee and manager is a suspect as far as I’m concerned. If this store refuses to cooperate they should be forced to close and summoned to court.
Yes. If this were like a ATM in an entryway or something, I could see some random crim being able to add that skimmer... but this was right on their flipping counter.
It's an employee behind the scam. As a former store manager of a 7-Eleven, we have DAILY logs that must be filled out on every shift that shows you've checked gas pumps, ATMs, and cash register card readers for potential tampering. It's definitely an employee.
I used to work at a gas station back in 2013 and we didn’t do it then. Maybe they weren’t a thing back then. I started checking gas pumps and atm machines before I put my card in them. I didn’t know they were being put on the readers like these though.
Used to work in retail asset protection had a manager who had a saying..." hire me at minimum wage and watch me steal thousands" we busted store managers and employees at every level...
Someone could have distracted the employee by asking a question to get them away from the counter and then an accomplice placed it on there when the employee had their back turned.
It should totally be the responsibility of the store to protect their machines against fraud. Otherwise there is a huge incentive for employees to scam their customers.
Actually, from a security standpoint, you shouldn't be trusting devices you don't own. In the ideal situation, you scan a QR/NFC so you get a popup on your own device that says what amount goes to who before you authorize the payment.
Good for her. BTW, this is why it's SO important to use either the chip, or tap method, rather than swiping. When you swipe, it uses the "main" number for the card (which doesn't change), but when you use the chip or tap, it creates a temporary number that only works once, for that transaction.
Chips won’t matter if you pay at the gas pump. Your card will still be insert in a way that the mag stripe can be read. Not sure about card readers inside but could be possible for the skimmer to read the mag stripe even though only part of it is in there. Despite the card reader trying to read the chip; the skimmer overlaying it could be using the mag stripe information.
This made me think about a gas station I went into the other day where the cashier was complaining about “lazy people” who were using the tap feature on their cards. He claimed people who did that was to lazy to swipe it and put in their pin. And said that when people tap instead of swipe or use the chip they are charged more. He said that they are charged 10 cent more per gallon of gas if they tap the card bc it runs as credit.
That 7-Eleven needs to be held accountable for not monitoring and checking their own card skimming equipment. They are obviously negligent and untrustworthy.
The employees are at the cash registers almost 90% of the time when people are in the store, and the stores keep cameras on those registers, so I guarantee it's going to turn out to be an employee that did the skimming
@@cmcrisp42 yeah I was about to say - the size of that skimmer. That's not something you just sneak on when no one is looking. That's something you do when the store is dead and you work there.
@@cmcrisp42 my thoughts exactly! it's not like a groccery store where theres 5 check out isles, the 7/11 near me only has 2 check outs, and they are ALWAYS attended.
I now NEVER use my debit card. Your credit card has federally imposed limits on what they can charge you if you have been hacked. Not so on you debit card. I got caught a few years back at Target when they got hacked. I had used my debit card and those that hacked Target got your pass code along with everything else. I shut down that card before they got in my pocket. I now NEVER use my debit card anywhere but my bank.
She’s awesome for taking matters in her own hand but more importantly making a point that she’s out to help others from falling victim as well. Well done 👏👏
Right? Too many cameras. Generally speaking, police do not give out information in an ongoing investigation if they can help it. I think she just told that to the reporters so there would be no follow up questions about it, thereby not revealing to the criminal that they are on to them. If no possible tampering is seen with the camera tapes, then they could be investigating the possibility of an inside job.
Actually the store isn’t on it. We actually had training on this when I worked at Victoria secret last year. They’ve caught a couple people doing it and whenever you aren’t watching or have your head turned from the Moneris machine, they install it. It is VERY quick and literally takes 2 seconds to put. We got trained to check the moneris machines frequently but trust me that it DOES happen and most employers aren’t aware The way you can tell is that the extra keypad is BULKY so youll be able to see a different. You don’t want to insert like they said as this scam is mostly targeted to people who still insert. Tapping is the way to go.
@@dedgzus6808 I check for this kind of thing EVERY time I use a card ANYWHERE. Especially gas stations and ATMs because no one is monitoring those card readers at all times.
@@dedgzus6808 some of you are like children with how bitter and mocking you are over looks/slang of a certain group, very dedicated to that culture and heritage I see
"Right now I don't know who we're looking at as our suspect." Can't Visa/Mastercard etc see who they are sending the money to with those transactions? How in this day and age is this even possible?
This is why you ALWAYS have text alerts or app notifications on for EVERY purchase. You can know IMMEDIATELY if something is charged and something isn’t right.
Why not bank just step up and improve. When a card is swipe it will authenticate with the bank on the user password and if it has the amount of money to deduct. So it's just a improvement at the bank side instead of user having a password user will have absolutely no password at all it will be a rolling pin where user use a bank app to generate a one time used pin code.
Yep. I monitor everything very closely. I know what I have and how much of it, I have everything set to alert me and every account is freezable. When I thought I lost my wallet somewhere in the truck, I decided to wait until I was at a truck stop after delivering to look for it. Until a purchase popped up at a store I can't physically fit in the lot of with a semi truck. Then I froze everything and started making phone calls immediately. I still can't believe someone stole my wallet right out of my truck while I was shutting my trailer doors. Now, I NEVER EVER EVER leave my truck unlocked, for any reason.
This is such a good tip. I started doing this when I noticed suspicious activity on my mobile service provider account, on top of a LOT of random newsletter sign up emails (about 100+) to hide their activity.
I kept watching just to make sure my sis got her money back. I'm so thankful she did. I appreciate her sharing this so I can know & share with others too. These scammers so annoying. GET A JOB!!! DAG!
@robins341 No 😂😂 "sis" & "bro" is a commonly used term where I'm from (& within certain parts of the Black community as a whole) for even people you don't know. 🥰
That’s why you always use a spare card with a pre paid account that you top up whenever you want. For online purchases and for in store ones. Never use your main account card anywhere.
How much did the bank and 7-11 pay her for her time considering she was doing their jobs? You guessed it zero. The employees from both companies MADE MONEY while they investigated her claim. They honestly have no incentive to do the right thing. They have been lying for decades about the security of their system and simply put the onus on their customers.
TRUE! Who knows how much money she saved those companies in investigation time, and money that others would have lost due to fraud. Thet DEFINITELY should break her of a little something.
She's lucky she got anything back at all. The banks typically don't lose anything; some time. They only supply the card with her stored account number on the card. 7-11 has a card processor they deal with; typically First Data. First Data gets a notice from her bank about fraudulent charges, so they reimburse the bank, who puts the money back into her account. First Data doesn't want to lose money, so they charge her losses back to 7-11. So yeah, the bank didn't pay her anything, but 7-11 paid only what she had lost; excluding her time. This is one of the reasons they came out with the EMV (Europay, Mastercard, and Visa) chips on the cards. EBT cards typically don't have EMV chips, so it's easier to scam those people with the setup that was shown in the video.
@@ferguscasey5301 they don't spend it immediately man they wait for you to charge your account to a bunch of other places then after they have your info they discreetly purchase whatever they want making it a lot harder to narrow down where your information was stolen
@@DMiTree I would imagine it would be smarter to get 500 card details and take it off and then use the card details not spend but keep it on. It is possible it was the shop workers but they would have to be pretty stupid to just leave it on the terminal after spending from people's cards
Honestly I could see how it could happen. Busy day at the store, "customer" asks for a pack of smokes and installs the skimmer when the cashier turns around. Seeing how easy she removed the skimmer should alarm you how easily one of these can be installed. That said, what gas station doesnt have cameras pointed at the register? Should be able to check surveillance.
@@TheLumbersnack the problem with that is with cameras rolling all day ( and possibly night) unless you have a idea of roughly when it was installed, there is so much footage that would need to be manually watched that it would be insane go through it all.
Id be careful in fast food places too. The amount of times I had to change my card because the cashier took down my card info. Always see if they take way too long with your card.
Good for her! 🙏🏻💓 She doesn't deserve to be treated like that. She seems like a nice lady and she's trying to raise a kid. so that's $600 probably meant the world to her.
I bet she has much more than $600; she's just too savvy. The card was probably just linked to her checking account which she likely only puts in a little when she need it... and that's something *everyone* should be doing.
we know that feeling we was down to our last $50.00 until payday when it happen to us we was just going to buy milk, bread and a few items to make it too Friday. things have gotten better for us but sure remember those days when money was so tight could not even afford a bag of chips or a soda
Aw I love how straight forward she was. You just straight forward address things. That is how you deal with things. A LOT of people just skim around things, they are very indirect and vague. It is very simple, address the issue in front of you. Solved. She solved her situation and put it out to the world...ended. The idea of skimmers used to freak me out and sounded savvy for me. But seeing it and how easy it is to detect made me feel much more comfortable about this latest way of robbing people.
If she didn't actually go there to see for herself and just said she suspected it was a skimmer, they probably would have just dismissed her as being paranoid or even worse as lying. Props to her for being proactive! And sharing her knowledge to other consumers!
@@BouncyBrown You know they would have! They would have not taken it seriously like always. I get that they are busy though, you have to help them out with evidence and proof. I'm SO glad she sent this out I NEVER thnk about skimmers but I heard of them so now I have a little knowledge about it and will be monitoring my account even better.
@@tahcogunworks I am a Hippie. I do not like false make up and things. Unless it was with the mindset of like ancient times and dress up. They were operating from a high vibration.
@@dp7047 Do you really need it run by for you?Ok... She appears to have known exactly what to look for with regard to a fake "front" on the machine. After her bank called her, she states that she thought back to a pack of chips she bought at a convenience store. She went right over to the convenience store. She states she compared one machine to the other. Then she felt along the side of it and noticed there was a gap. Her own video shows her taking over when the clerk, who was working, couldn't get the false front off, which contained the skimming device. She grabbed that machine and popped that false front right off, like she'd done it before. THAT is how I know she possesses at least some street smarts.
@@andreaskarlsson5251 Alright drama queen. Everyone? Are you blind, or just often overly dramatic in a desperate attempt to prove your point. Clearly you FAILED to notice that the clerk in this video DID NOT notice the false front, and couldn't get it off once she was told it was false, which is why she took over and popped it off like she'd done it before. So, not terribly "smart" of you to miss that...
@@techcommentlooker3951 this is actually pretty old, it more or less disappeared following the 08 boom in skimming and is now slowly ramping back up In most convenience stores incidents, the perp is a store employee or even the entire staff sometimes
Thank you Nigel (sorry if name misspelled) it's people like you that take the time and it comes back to help people like me. Thank you NBC News for the report.
I am glad she figured this out. My sister caught someone actually using the skimmer once. Never had over your card to anyone. If you have to, never let it out of your sight. If they drop it, they probably used a skimmer when they were pretending to pick it up.
yea i remember buying mcdonalds through tbe drive thru, girl took my card then disappeared for 1-2 minutes. Immediately cancelled the card after i got my food
At least you know you're dealing with amateurs. They're very traceable and easily caught with basic investigation. Amateurs steal from customers, Professionals steal from banks, Legends steal from entire countries(government)
Happened to me at McD's. Girl held on to my card for a really long time, even when I got food. Then gave it to me. I knew something was suspect. Next day it was frozen.
I tried to tell the CC company that I suspected it was the McD employee, but they wouldn't listen. They care more about the crooks than the customers as long as they don't lose any money.
IF you find one of these at a store or at the pump or even an ATM, take a picture, video, AND call 911 to report it immediately. Do not leisurely wait to post an angry social media comment.
Ain’t no way you will get me to believe that the store MNGR didn’t know about this! They have cameras, you can’t tell me a thief would be sly enough to slip that on without the cashier noticing, or recognizing that the card reader looks different. I sus the whole staff
Nobody checks live camera footage. They just look back at recorded footage of a crime that they are investigating, investigating after being made aware of it through some other means (such as they are told about it by a customer that sees it happen).
Oh yes, the store being silent and uncooperative and the corporation giving a lame "we are professional we'd never do that" statement. So common nowadays. No one can ever just admit they are wrong until they're literally forced to. Disgusting, WE ALL know it was the store. Let's not pretend like you can walk up the counter at a gas station and install this device without anyone noticing or getting on camera. It was 100% an employee that did this.
Idk, I worked at a gas station and it was insane the amount of tasks you are given. I'd have to work alone and keep the store clean, empty trash, deal w customers, do lotto, restock, watch suspicious customers, etc. There are so many opportunities for someone to slip one of these on, especially lotto players that never leave the counter and stay for hours.
Well when I used to work at a 7-Eleven the only people who had access to watch footage from the camera were managers. So if I was just talking the cooler and somebody came in the store they would have at least a good 20-30 seconds before I get out of the cooler and back to the register.
You know the store owners or a employee is behind this. There is no way someone off the street just walks into a store loaded with cameras and put this device on.
@Indygirl that was pretty much what happened locally a few years back with neighbors and literally everyone and their relative running that place at some point while the others had "gone on a fancy vacation for several weeks" on a store manager's salary. They weren't the brightest bunch and really weren't always sure when to shut up. Still took a long time for anyone to shut it down.
It can be done usually customers go in as a large group and distract the clerk with asking for something they have to reach for while the clerk is looking for the right cigarettes or whatever you asked for another person pops it on quick. Based off the workers reaction in the video she posted he looked guilty AF tho.
This does happen surprisingly, two skimmers enter, one distracts and the other quickly pops it on, most are smaller than this enormous cover so easier to conceal too. Though usuall W65C02
Thank you sister for taking this into your hands. I got scammed last month in a similar way. Just didn't know where this happened. Because of your video....I am much more aware and will be checking machines before I use
@Skynet exactly. I had an issue with a skimmer once but it was an outside card reader for a gas pump. Anyone can change those out. Inside the store has to be employee involved, I would think.
I love that she just snatched that piece off the reader with no hesitation. I feel you girl. Can't trust nobody
Anybody*
@@RyanREAX you know what they mean anyway
We know it’s the store manager. Gas station owners are notorious thieves.
@@bunnimina5110 “they?” Lol
@@RyanREAX this is literally the perfect context to use the word “them”. stop making grammar political
Good for her! Most people would never have investigated on their own the way she did. Her actions likely saved a lot of others from being scammed.
Most people would just let their banks handle it...
No because we rich don't use debit. Use it for life and no credit jump but cc I'm not liable up to 1m in purchase and its not my money. Never use a debit. Your liable until ubget ure money back. If u do.
@Reuben Morris The banks handle it by forcing you to prove this isn't a scheme you're in on.
They treat you like you're the criminal, and not the person whose money they're using to generate money from thing air with fractional reserve banking.
People who've never been through these things think they just call their bank and explain the misunderstanding, and it's suddenly all good and their money comes back.
@@pigbenis2611 This has to be the worst paragraph ever written. Please seek help
@@pigbenis2611 Rich and illiterate
It is genuinely frustrating. I've been scammed out of $1,500 at a Walgreens in Minneapolis Minnesota. I literally asked the store if they can review the cameras to see the person who put the credit card scammer device over the authentic one then they refuse to even show me anything. Made a affidavit with Wells Fargo literally the next 48 hours I got all my money back because they got law enforcement involved and they found out who did it it was a store manager. So it's not always a customer that's doing it sometimes it's an inside job.
It's always an inside job.
Which Walgreens in Mpls? Just asking because I live downtown and go to the one on Nic/6th all the time
Omgggg
I hope that store manager is in jail now. Glad you won out in the end.
No way a store customer can stick a big skimmer on the reader sitting at the cashier fast enough without the employee noticing.
Thanks to her inquisitive mind she saved many people from getting scammed. Bravo girl!
This woman is a BOSS. She popped that cover OFF.
Why is America so stupid and they still use magnetic stripe?
You're supposed to use chip and pin. That way this doesn't happen
And online you're supposed to use the visa secure thing or whatever
So obvious it's an inside job 😂
With single handedly
@@nonterrestriaI 7/11 was an inside job!
Well done that lady, she has commonsense, logic, determination and confidence. She has saved many people from the same experience and helped to bring justice to the perpetrators, hopefully.
"determination" and confidence " lol shut up she was over charged and followed up , lol relax
@@mahayanaconfidential6452 Are you always this negative?? Jesus,Chill...
@@mahayanaconfidential6452 lol Calm down dear it's just my opinion of the lady lol. Best wishes to you from Northern Ireland.
@@kerryquinn6218 right, sure sure
yes amazing
" She had a suspicion something wasn't right and went back to investigate. " You go girl.
Yes!
Probably manager or employee.
Smart Lady!
Jupiter Paulsen, longer video.
Sexist
Smart woman. I’m glad some people are still paying attention to things.
I worked for a 7-eleven. I can guarantee inspecting the card readers is NOT a policy. That statement from the corporate representative was a straight-up lie.
Aren't they privately owned?
@@rondiggity1677 yes...and they know exactly how that scanner got there because they have the video footage.
(Liars)
Yeah this will get traced back to the owner and they'll get busted. No way this wasn't an inside job
They should tho.
@@jeffmccloud905 Yeah, something is fishy about that store... who knows, it might be the employees setting those devices up on that card readers. They have the video footage to prove them to the media... it's a complete BS lie.
Tremendous admiration for how she figured this out and then has a video to show millions of us how this scam works! She’s provided a huge service for so many people.
This more of a scheme than a scam.
@@oktayyildirim2911 ya i agree 👍 coz scam usually a talker . But this thing is another level
Been there done that got the t-shirt. Nothing heroic at all.
@@Leo-gt1bx So you personally have removed a fake attachment from a credit card machine in a 7-Eleven and posted the video on TH-cam as well?
@@hebneh No an ATM and the police did it.
“The machine should be flat. There should be no gaps” that’s a very important line
but people has eyes
Watch them just start making them flat and less noticeable
@@tnolentin … Derp
There's absolutely no truth to that statement. Lol
Where blm at??
I'm glad she caught them and was so resourceful
That woman is smart. She just helped other people get the warning. Glad she got her money.
Wonder how many stores are doing this?
She's so smart that she got scammed multiple times.
@@pathfinder3175 you say that like she fell for a pyramid scheme or something
@@pathfinder3175 She was scammed once, the card reader copies your card information and replicates it as many times as the fraudster needs.
Yes. However, she would have gotten her money back regardless...banks insure your money.
There's no way that skimmer could've been installed without the store staff knowing.
Those gas stations private owned.
Not necessarily true there’s been plenty of times I’ve gone into gas stations and the employee is in the back it’s usually late at night when they are doing some cleaning but if the employee was distracted helping someone or doing other parts of the job someone could easily install a skimmer
There is about a thousand different ways it could have been wdym?
The whole story is suspect.
I have litterly seen videos where they distract the cashier and place it on the reader without the cashier ever noticing. All it takes is a few seconds to put on.
I’m glad she recorded the entire transaction so there could be no debate about what exactly happened
South Asian crime generally here in the U.K. if not, guess who?
OK klan.
@@iant9461 Oh wow. It's common in the UK? I'd never heard if this.
@@ZEBEEtheoriginal
Absolutely!
Majority of fraud, money laundering and card cloning are committed by the South Asian communities. Nothing to do with racism, just stats that you can look up and see who is in prison for what. A pattern occurs generally among certain groups for different crimes and percentile wise, this group stands there at the top for fraudulent activity.
Thank you, for doing this. I knew about skimmers on the gas pumps, but I can't see this happening without help from an employee.
MOST of the time, it's the EMPLOYEE'S who are doing it.
this woman is a legend
😀👍
Yep... A legend among clowns ! 😱
@@betsyforever8689 Ten bucks says she's happier in her life than you are.
@@Shadd0wz of course she is happier
the store manager talking about they don't know who behind it.. no comment on it because its them...
My daughter was skimmed several years ago at an ATM at a branch of her credit union. Thankfully, the credit union saw several added purchases that were made on a route to Houston and notified her. They locked her card and issued another. This lady here gets an A+.
Don't worry I clapped her cheeks good after so she ain't care
She a true hero! Imagine families struggling and this has happened to them. We need more ppl like her❤️
Your bank account is insured you get the money back
FACTS!
@@MrBlaze256 you missed the point. And not all financial institutions are cooperative. You out of touch genius.
@@KAriedoll my bank account is insured for up to 250k dollars. I'm sure all banks are
@@MrBlaze256 only if you see a sign that says Member FDIC. If not,you’re screwed.
Good for this young lady! She helped others too!
I appreciate her for coming forward and bringing this to light
Me too
there was a video on tik tok some white dude put this on while the owner or worker wasnt looking if you look harder youll find the video
she lost all her EBT money, lets make her a gofundme
@@victordelgado7408 no evidence of that but you people don’t care about evidence. Money she lost due to the scams of you people, as usual
@@victordelgado7408 she's not a grifter like Trump
The companies that don’t police their machines should be liable for the damages. It’s their responsibility to ensure their machines are not tampered with. Many times it turns out to be the store workers/owners that commit these crimes.
I agree. We see it happening and they still acting like they don't know these things happen 🤦🏿♂️
The people who end up absorbing the costs are the merchants where the stolen card info is spent. Because when you report fraud they have to give the money back. You’re right, it should be where the card info was stolen.
Good to know
that's why she got her money back .. DUH! .. you don't really think the person who put the skimmer there paid her back? obivously that money was refunded by the 7-eleven shop manager or owner.
@@thebee9907 works like this for the banks i've used. transaction is "pending" until the claimant claims the funds. This period is usually less than 30 mins.
scammers use scam accounts, they pull the money out few times a day or at least once a day. that's the whole idea, by the time victims realize they got scammed .. money is already gone.
some banks might give it back out of courtesy, but scammers also get the money.
so don't talk if you know nothing, maybe in USA it works like this, but not in EU.
Shouldn’t store managers be held responsible in some way? How did someone not see that?!?
Yes, stores should refuse to use credit cards. CASH is king!
Because there probably the ones who did it
Maybe he is the culprit. It’s weird he won’t make any kind of statement admonishing the skimmer in his store.
@@rogerdildeau7507 cash is not king though.
She lost $600 but she got it back. You may have a higher risk of losing money without direct physical contact, but how often will you get your cash back if it's stolen from you? It's a much less guarantee.
And businesses have less money to lose via theft either at the place of business or when depositing at the bank.
The tradeoff for consumers being the traceability of purchases and for businesses being fees taken from transactions. But to some that's a positive trade.
But no, nobody is going to stop taking credit cards.
Cameras in 7/11 all over that store. The police should hire Deidre. She would get the bad guys if she had more resources.
This happened to me one time. I live pay check to paycheck and had no money to buy food or pay my rent after my account was drained. I called my bank and was issued a new card and they did eventually get back my money but I went a whole week without any money and missed my rent payment date. This is a horrible crime against people who mostly just live check to check.
Bet you it was an inside job. Besides, all these stores have all these cameras going, they should be able to detect who did it...unless...the store is uncooperative as this store seems to be....I avoid these convenience stores like the plague, as I worked at many of them when I was younger, and I know just how corrupt and crooked many of the employees, as well as management can be.
Yep!!
That's very sad, taking from the community smh
Exactly what I was thinking! Look at how to cashier pretends like they can't pull the skimmer off the cc machine.
To manufacture those scamming device require MASS PRODUCTION and planning from the TOP. Beyound local and regional management.
7/11 are full of shiet....
I had 1600 taken off one of my cards once. 1400 spent in 1 store in 2 days, in a store i have never shopped in. I asked for the videos and the clerk looked like he was sweating bullets. I asked the manager if he really thought it would be that hard to find the person who spent $100 14 times. Local police thought I was ripped off from that store and looked at their gas pumps only to find that they had skimmers too! It's an inside ring!!!
Sounds like the store is in on the scam. Declining to comment? Extremely suspect. Good community service right here for this young lady saving potentially hundreds of people from being scammed like this and bringing it to light. Incredibly smart thinking.
Agreed. “We don’t know who we are looking for as a suspect right now”…… ?? Employees? Overnight staff?? Cameras? This sounds so suspect
@@samanthagarcia99 what does the comment by the officer have to do with Jordan’s comment
Pretty standard procedure not to comment on any pending criminal investigation. It's unlikely corporate (who made the statement) was in on it, but they are likely too embarrassed by the fact that they signed on a franchise with corrupt employees to admit it.
FBI crime statistics - Table 43.
Yeah, I mean it's very obvious how it was attached the card machine. How an employee couldn't notice that is beyond me.
this young lady is very smart and I truly admire her for bringing awareness about this scam
And brave.
@@suziecreamcheese211 Jupiter Paulsen video.
@veryslyfox Colin Flaherty's videos.
No, heaps of videos of this she clearly looked a video up since stupid enough to scan card without checking most people using card to lazy to just pay cash not like she works no rush.
@@basillah7650 The real victim here is the English language.
Sue 7eleven. They obviously didn't "inspect the card reader regularly" enough.
I remember hearing this story. She initially confronted the 7/11 after popping the skimmer off and the employees basically ignored her. Then she took the device to the police department and was told to return the device to the store. I’m glad it got resolved, but I was heated the first time I heard this
Now why in the world would police want the device returned to that 711 especially when it's a card skimmer.
I would of destroyed that skimmer.
@@Yumi_Jay Right. That part of the story obviously isn't true.
@@Yumi_Jay because cops hate having to do any real police work. They joined to harass and murder black people and get annoyed when you come to them with actual crimes
I think it's still theft even if you steal something bad... Law is really weird and there are protocols you need to go through to properly convict people. Some people can get off for things especially if the evidence was "stolen".
I love how the employee "tries" to check it with two hands and then the woman just pops the thing off.
Tell me you did it without telling me you did it lol.
🤣😂
Right?
He was trying to secure it back on and she just popped it right off, lol
And she did it with those long nails! Kudos to her!
Yup that looked mad sus
We all thank you Texas woman for finding the most wrongful thing anyone can do to a hard working family
Yeah let's just pretend murderers, rapists, and paedophiles don't exist, or hey let's pretend there's not a dictator who just launched a war killing hundreds of families across ukraine and destroying the rest of both thier own and Ukraine's civilian population. Lets just bury our heads in the sand...
Skimmers are EVERYWHERE! ATMs and vending machines are the biggest culprits. Be careful when you're making purchases somewhere unfamiliar.
The banks take the hit not the families
So who placed it on it...???employee...
I am pretty sure this isn't "the worst thing you can do to a family"...
I would argue that murder, r*pe, molestation, cannibalism may be a bit worse.
I also notice the camera directly above the card reader. You put your pin number and it's recorded. If there's wifi then they have card info AND your pin. Always cover-up when entering the pin. Be safe all.
She’s definitely going down as a hero who would ever think to look at those types of details not just that but to make sure other people don’t become victims you have my biggest respect.
I think its weird youtube asked me if I’m satisfied with this comment…
*Oprah voice*: you're a hero, you're a hero, everybody is a hero!
A person that googled card skimmer.. would look for these details
She should get an award from the credit card companies for being savvy and following her instincts. Good job girl !!!
They will reward her! They'll raise her interest rate an additional *25%* . Good deeds aren't rewarded when Evil rules the World.
@@deenanthekemoni5567 that is true, big companies are selfish careless companies that only donate to say Ukrainian or Russia (depends on which side of the war you see invades first) to make their company look good yet don’t care about 👤👥 (us) but our 💰💵💲💳🪙. Sickening CEO’s not caring about those struggling or scammed.
The credit companies are money makers! I doubt they'll consider rewarding her! Crooks just like the ones that started these crimes!
why would the credit companies rewards her? as long as they get their money they wont care much
Yeah I don’t see any reason for rewards, considering these types of scams happen a lot anyways.
They say allegations. This is no allegation. She recorded herself going in the store & pulling the skimmer rite off the machine on camera! She got video proof.
Journalists have to. It's so they don't get sued.
Everything is judge at court
It's a legal thing. Until the court decides otherwise, it is an allegation.
Allegation is used until there is a conviction in a court of law…come on now…
It is possible that 7-11 didn't do this. There is a scam where someone with a skimmer will come up to the counter with a purchase, ask for cigarettes or something behind the counter where the clerk has to be turned around and then will put the skimmer on the machine while they aren't looking.
It’s mostly the owners and managers that install the skimmers but as usual nothing happens. No one is arrested and no one goes to prison. It’s a total joke
Former cashier here. My store was taught to regularly check the card readers at each register every shift. We had to literally physically touch the machine, run our hands on the sides and back, to check for tampering. I don't want to blame the employees of that store, but someone was definitely not doing their full job.
Inside job.....not much oversight at a 24hr station 3 shifts, 1st job out on parole
That someone definitely not doing their job was either a cashier trying to get a little extra, or a manager who was conning everyone.
@@Undomaranel possible inside job
they get paid minimum wage you expect them to care?
@Rousin Hart except that ISN'T their job lmao. You are a dimwit for thinking every store has even remotely similar policies. Most employees are never told to do that.
She saved a lot of people from being scammed , she deserves an award or something
Not an award lol
You must've been born last week if you didn't know these existed 😂
@@chad_usa ? Did you read that comment and think it implied they didn't know these things exist? Also, there's plenty of elderly, uninformed, or just very busy people out there that could get scammed by this, which she stopped in this particular store. Not sure what point you were trying to make there.
@@ben5154 I made you type a whole novel 😂 I live in your head rent free 😂
I have an award for her right here.
When that scanner popped off she must have felt justified, relieved and avenged. So happy for her.
I only wish she had the chance to pop the person who did it in the nose. She is a mother trying to raise her child and someone tried to steal money from her.
God Bless the young Lady that exposed this scam!
IMO, it's an inside job!
🇺🇸💪
glad she got her money back.
Yes
Thank god she did, they have footage so they should arrest them all as suspects
This is why its good to have a CC and to always use it.
I once had my wife when we first got together use our debit card with tons of cash on it, and I told her never to do that.
Ironically some time after that I saw small 1-2 cent charges showing up on that card, immediately cancelled it.
If you got cash you care about, don't put it on the line.
Well that's easy you just dispute w bank .
Her bank gave it back to her I’m sure.
Shouldn't they have cameras. Just watch the footage to see who installed it.
Come on now, you don't think the police are doing just that?
@@PDXMILO it's a very easy process of elimination. They just request all of their footage dating back the last year or so and usually have a clip of the perp within like a month or two, and if they can't find the perp on the footage, they know it was one of the employees.
The owner refused to comment about the situation, most likely in on it. Glad that lady got her money babk.
@@ShadowLancer128 No store ever keeps a years worth of footage. they usually only keep a few weeks worth of footage (storage is insanely expensive) Also, if they can't find who placed the skimmer on the reader, how can you assume it was the employees? theres no footage to confirm that theory.
@@ftx1834 yah but typically card scimmers are only at a place for a few days then they come back and take it that's what's making thing it's a empolyee or employee looking away becuase they numbers were recovered from it and was put back on that typically don't happen with the ones in stores cuz they don't wanna risk being on videos multiple.times
Thanks for sharing and bringing awareness of such a scam from narcissistic predators everywhere.
*sociopathic
@@EhCloserLook *that, too.
It seems that the scammers got greedy and instead of hitting that card for smaller amounts, they took so much that her card got denied!! We had that happen too. We went right to the bank and filled out many forms, but eventually the money was returned to our account.
ALWAYS use a credit card, its good for cash back points,air miles and secure transactions/fraud protection. I don't use debit cards. I pay EVERYTHING at the end of the month/I NEVER pay interest,but I NEVER use debit cards, they have no benefits, only A LOT of down sides.
@@mattmatt2417 * eye roll
No one is arresting the cashier that put the scammer on the card swiper? really?
I can't believe she figured that out. I would never have thought of doing this. Good for her!!
because most of us are in a rush
, and why the CLERK didnt notice? he/she had all day to notice EVERY in-store purchase is not going through? 100% of cars should not decline.
@@cinnamonstar808 That is not what was stated. Her card was declined b/c her account was drained prior silly!
🙂
To catch a criminal you meet to think like one.
Your racist for saying that
What's a bigger crime is the fact that 7-Eleven is not telling all their locations to check for card skimmers regularly because most likely the employees could possibly be in on it.
This is why some clerks make asking for a receipt such a hassle. They should hand you a receipt no matter what. If you don't want it, you can tell them. The card machine should ask you for a receipt and it should print it towards you like when you get gas. It's annoying asking for receipt.
there should be video of who ever did this unless it was an inside job and the video was erased
They nickel and dime you when giving back change on cash transactions too. I've had this happen at convenience stores and fast food places. Holding back a nickel, dime or quarter hoping you won't notice. Seems petty but it adds up for the dishonest employee over time. And the cash register accounting will always be correct at end of shift or when they do their daily balance.
I mean would they be stealing credit card info if they made enough money?
Yep!
Two comments here:
Never mess with a momma bear.
The cashier was in on the scam.
Corporate, the store owner, manager and cashier are all responsible for the fraudulent activity.
@@janetsmith2104 are you a lawyer?
It didn't appear that way. But she was probably scared that the woman would assume she was so she stepped back to protect herself
@@ComradeSlice i find it hard to believe the casher didn't notice something was wrong with the tools they are responsible for having customers use, but on the flip side if I'm not being paid enough to care I wont bother to check the tools so up to the consumer
@@David-jt9nt the cashier doesn't even touch the Point of Sale terminal most of the time. They only touch the register.
This is completely on 7-Eleven, they should be charged. Allowing THEIR sales terminal equipment to be tampered with, on THEIR property, is absolutely THEIR responsibility.
Every employee and manager is a suspect as far as I’m concerned. If this store refuses to cooperate they should be forced to close and summoned to court.
That part 💯
Non compliance is a dead giveaway.
Watch the video closely and the worker even tries to protect/push the reader on before she just rips it off lol.
Yes. If this were like a ATM in an entryway or something, I could see some random crim being able to add that skimmer... but this was right on their flipping counter.
a customer can also pit the device on it whenever the cashier isnt looking
It's an employee behind the scam. As a former store manager of a 7-Eleven, we have DAILY logs that must be filled out on every shift that shows you've checked gas pumps, ATMs, and cash register card readers for potential tampering.
It's definitely an employee.
I used to work at a gas station back in 2013 and we didn’t do it then. Maybe they weren’t a thing back then. I started checking gas pumps and atm machines before I put my card in them. I didn’t know they were being put on the readers like these though.
It's equally likely, if not more so, to be the owner/manager.
Fine it’s an employee. The establishment should be responsible for the stolen funds.
Used to work in retail asset protection had a manager who had a saying..." hire me at minimum wage and watch me steal thousands" we busted store managers and employees at every level...
Exactly, I call bull on the fact that they haven't checked cameras on the cashier.
This is terrifying. You’d never think a card reader that almost always has an employee near it would be a credit/debit info trap
This is why I use cash app card and only deposit $50 each time on the card for the purchase I make and refill on the need to go basis
@@thedreflacko smart, I should do that too
Someone could have distracted the employee by asking a question to get them away from the counter and then an accomplice placed it on there when the employee had their back turned.
I have a feeling the employee put it there. He didn't even try hard to take it off while she easily popped it off.
Lol this is why this old trick continue to still work in 2022. A good amount of people would never expect it.
thank you for giving us the heads-up on this, and I'm glad you got your money back!!
It should totally be the responsibility of the store to protect their machines against fraud. Otherwise there is a huge incentive for employees to scam their customers.
Actually, from a security standpoint, you shouldn't be trusting devices you don't own.
In the ideal situation, you scan a QR/NFC so you get a popup on your own device that says what amount goes to who before you authorize the payment.
@Major Cbass Not an option when the elite wants to get rid of all cash payment options...
@Major Cbass until you get robbed tryna make a big purchase
Or have a separate card for your day to day transactions. Keep it at $100 or so
@Major Cbass not for long …
She’s a smart cookie.
Yea once you put away your phone, you start to realize normality.
Police talking bout “we’ll investigate” when SHE did it for them with 0 budget! Pay her!!
7-11 became such a hole... I don't understand how this is legal... I'd be so angry i'd probably start trashing the place
and it is 100% legal as long as law enforcement is neutered in the face of financial crimes imposed on the poor
That little child has a tough, smart mom, and I wish best of everything to them both.
Generational welfare at it's finest
But a broke poor one. 600 was thr entire account. Lol 😆
@@pigbenis2611 come on man, everyone has down times. and 600 is still 600 more than you probably have smh
Stop simping
Here in Africa I cannot dream even having 600 dollars anytime in my life
Good for her.
BTW, this is why it's SO important to use either the chip, or tap method, rather than swiping.
When you swipe, it uses the "main" number for the card (which doesn't change), but when you use the chip or tap, it creates a temporary number that only works once, for that transaction.
Apple Pay bby
Chips won’t matter if you pay at the gas pump. Your card will still be insert in a way that the mag stripe can be read.
Not sure about card readers inside but could be possible for the skimmer to read the mag stripe even though only part of it is in there. Despite the card reader trying to read the chip; the skimmer overlaying it could be using the mag stripe information.
This made me think about a gas station I went into the other day where the cashier was complaining about “lazy people” who were using the tap feature on their cards. He claimed people who did that was to lazy to swipe it and put in their pin. And said that when people tap instead of swipe or use the chip they are charged more. He said that they are charged 10 cent more per gallon of gas if they tap the card bc it runs as credit.
Wow never knew thanks!
Yeah, I refuse to swipe my card anywhere.
That 7-Eleven needs to be held accountable for not monitoring and checking their own card skimming equipment. They are obviously negligent and untrustworthy.
The employees are at the cash registers almost 90% of the time when people are in the store, and the stores keep cameras on those registers, so I guarantee it's going to turn out to be an employee that did the skimming
@@cmcrisp42 yeah I was about to say - the size of that skimmer. That's not something you just sneak on when no one is looking. That's something you do when the store is dead and you work there.
@@cmcrisp42 First thing that came to mind is it's an inside job.
@@cmcrisp42 my thoughts exactly! it's not like a groccery store where theres 5 check out isles, the 7/11 near me only has 2 check outs, and they are ALWAYS attended.
@@jetfire245 probably right before closing up or first thing in the morning.
I now NEVER use my debit card. Your credit card has federally imposed limits on what they can charge you if you have been hacked. Not so on you debit card. I got caught a few years back at Target when they got hacked. I had used my debit card and those that hacked Target got your pass code along with everything else. I shut down that card before they got in my pocket. I now NEVER use my debit card anywhere but my bank.
She’s awesome for taking matters in her own hand but more importantly making a point that she’s out to help others from falling victim as well. Well done 👏👏
They are super common at Gas pumps !! Just wiggle the card reader a bit before you put your card in. Has saved me before!!
Yep, a few years ago my mom was scammed $120 at a chevron station.
Thanks for the tip!
Yes. Thanks. Big targets for card skimmers are gas stations. Also, do not let your card out of sight. Devices come so small they can be palmed.
Good grief!...
Geez
Glad I live on Oregon. There’s no self serve gas.
I 👏 applaud this wonderful woman and am so happy her money was returned.
Has to be a employee
There should be in store video footage of someone putting the skimmer on.
The store was in on it. There's no way anyone could install that device without the store knowing it.
That's what I was thinking.
Right? Too many cameras. Generally speaking, police do not give out information in an ongoing investigation if they can help it. I think she just told that to the reporters so there would be no follow up questions about it, thereby not revealing to the criminal that they are on to them. If no possible tampering is seen with the camera tapes, then they could be investigating the possibility of an inside job.
Actually the store isn’t on it. We actually had training on this when I worked at Victoria secret last year. They’ve caught a couple people doing it and whenever you aren’t watching or have your head turned from the Moneris machine, they install it. It is VERY quick and literally takes 2 seconds to put. We got trained to check the moneris machines frequently but trust me that it DOES happen and most employers aren’t aware
The way you can tell is that the extra keypad is BULKY so youll be able to see a different. You don’t want to insert like they said as this scam is mostly targeted to people who still insert. Tapping is the way to go.
@@madeline7894 it was a convenience store. How many convenience stores have you walked into and no one was at the register?
Nah bro I seen them stick one on a ATM, they’re snap-on, actually insane.
What a smart woman!!! She’s so bold, I definitely learned something.
So brave. You go strong woman! lol
@@dedgzus6808 I check for this kind of thing EVERY time I use a card ANYWHERE. Especially gas stations and ATMs because no one is monitoring those card readers at all times.
@@wrestlerx8494 You go girl!
@@dedgzus6808 some of you are like children with how bitter and mocking you are over looks/slang of a certain group, very dedicated to that culture and heritage I see
@@bunnywavyxx9524 I apologize to you sir.
Why can't the police, detectives, and store owners protect the public? How come it takes this smart lady to do it?
Starting to ask the serious questions for your never-did-wrong-government!
Inside job harder to discover but she was just smarter then the store manager or owner doing it
@JJ Email you gawtdamn right
It's Texas!!!! Lol😘
@JJ Email it's more that their training techniques are based on methods from the 1970s and not adapted to what crime looks like now.
"Right now I don't know who we're looking at as our suspect."
Can't Visa/Mastercard etc see who they are sending the money to with those transactions? How in this day and age is this even possible?
This is why you ALWAYS have text alerts or app notifications on for EVERY purchase. You can know IMMEDIATELY if something is charged and something isn’t right.
I have this and I love it, had this happen to me once. It was attached to an atm. Every single purchased now I get a text message.
Why not bank just step up and improve. When a card is swipe it will authenticate with the bank on the user password and if it has the amount of money to deduct. So it's just a improvement at the bank side instead of user having a password user will have absolutely no password at all it will be a rolling pin where user use a bank app to generate a one time used pin code.
Yep. I monitor everything very closely. I know what I have and how much of it, I have everything set to alert me and every account is freezable. When I thought I lost my wallet somewhere in the truck, I decided to wait until I was at a truck stop after delivering to look for it. Until a purchase popped up at a store I can't physically fit in the lot of with a semi truck. Then I froze everything and started making phone calls immediately. I still can't believe someone stole my wallet right out of my truck while I was shutting my trailer doors. Now, I NEVER EVER EVER leave my truck unlocked, for any reason.
This is such a good tip. I started doing this when I noticed suspicious activity on my mobile service provider account, on top of a LOT of random newsletter sign up emails (about 100+) to hide their activity.
@@wolfbrave4866 perhaps an option to hold payments over a certain amount unless confirmed on an app?
I kept watching just to make sure my sis got her money back. I'm so thankful she did.
I appreciate her sharing this so I can know & share with others too. These scammers so annoying. GET A JOB!!! DAG!
Me too
She is your sister? Really?
@robins341 No 😂😂 "sis" & "bro" is a commonly used term where I'm from (& within certain parts of the Black community as a whole) for even people you don't know. 🥰
@Kelah Cash Now you know he knew that. That was just some fruitboy sarcasm because they like to feel clever
Yah yah yah lordy lordy lord lord lord
Wow, Good for her, she saved a lot of people headaches and money, as well as got hers back too!!!! THUMBS UP! :)
so sad to see Putin doing this to our nation
@@tigrehermano ok troll
Makes you wonder why the 711 won't watch the video and get the person who installed the skimmer arrested..
@@VD-cc4hx not trolling. to add to your vocabulary, "satire".
That’s why you always use a spare card with a pre paid account that you top up whenever you want. For online purchases and for in store ones. Never use your main account card anywhere.
How much did the bank and 7-11 pay her for her time considering she was doing their jobs?
You guessed it zero. The employees from both companies MADE MONEY while they investigated her claim. They honestly have no incentive to do the right thing. They have been lying for decades about the security of their system and simply put the onus on their customers.
Well said.
TRUE! Who knows how much money she saved those companies in investigation time, and money that others would have lost due to fraud. Thet DEFINITELY should break her of a little something.
It’s because you have alot of people that work at these places who are lazy yet they have experience but they never do there job
She's lucky she got anything back at all. The banks typically don't lose anything; some time. They only supply the card with her stored account number on the card. 7-11 has a card processor they deal with; typically First Data. First Data gets a notice from her bank about fraudulent charges, so they reimburse the bank, who puts the money back into her account. First Data doesn't want to lose money, so they charge her losses back to 7-11. So yeah, the bank didn't pay her anything, but 7-11 paid only what she had lost; excluding her time. This is one of the reasons they came out with the EMV (Europay, Mastercard, and Visa) chips on the cards. EBT cards typically don't have EMV chips, so it's easier to scam those people with the setup that was shown in the video.
The shop owner n the employee knows exactly what’s happening in here it’s obvious U don’t need to be a genius to figure it out 😡
Well for starters who else is going to just pop that on their card reader? It's obvious it's the owners scamming everybody
Not necessarily, You seen how easily it came off, that could easily be fitted when a shop worker turned their back for a minute
And also if it was a shop worker it would be pretty stupid to leave it on the terminal but keep spending on people's cards.
@@ferguscasey5301 they don't spend it immediately man they wait for you to charge your account to a bunch of other places then after they have your info they discreetly purchase whatever they want making it a lot harder to narrow down where your information was stolen
@@DMiTree I would imagine it would be smarter to get 500 card details and take it off and then use the card details not spend but keep it on.
It is possible it was the shop workers but they would have to be pretty stupid to just leave it on the terminal after spending from people's cards
Employee’s and shop owners of these shady gas stations need to be looked into. How does this happen during store hours?
Exactly
Honestly I could see how it could happen. Busy day at the store, "customer" asks for a pack of smokes and installs the skimmer when the cashier turns around. Seeing how easy she removed the skimmer should alarm you how easily one of these can be installed.
That said, what gas station doesnt have cameras pointed at the register? Should be able to check surveillance.
These are typically 7/11s
@@TheLumbersnack the problem with that is with cameras rolling all day ( and possibly night) unless you have a idea of roughly when it was installed, there is so much footage that would need to be manually watched that it would be insane go through it all.
Id be careful in fast food places too. The amount of times I had to change my card because the cashier took down my card info. Always see if they take way too long with your card.
I would start by questioning the clerk or the owner of the store
Good for her! 🙏🏻💓 She doesn't deserve to be treated like that. She seems like a nice lady and she's trying to raise a kid. so that's $600 probably meant the world to her.
I bet she has much more than $600; she's just too savvy. The card was probably just linked to her checking account which she likely only puts in a little when she need it... and that's something *everyone* should be doing.
Hmmm
She looks like she's doing well in life. Smart too
600 means a lot to JB since he wants to know about any deposits into our checking account600 and up👁️
we know that feeling we was down to our last $50.00 until payday when it happen to us we was just going to buy milk, bread and a few items to make it too Friday. things have gotten better for us but sure remember those days when money was so tight could not even afford a bag of chips or a soda
She’s very smart there’s people like me who don’t know even if I have been Scammed that’s very helpful thanks young lady
Life must be hard.
Aw I love how straight forward she was. You just straight forward address things. That is how you deal with things. A LOT of people just skim around things, they are very indirect and vague. It is very simple, address the issue in front of you. Solved. She solved her situation and put it out to the world...ended. The idea of skimmers used to freak me out and sounded savvy for me. But seeing it and how easy it is to detect made me feel much more comfortable about this latest way of robbing people.
If she didn't actually go there to see for herself and just said she suspected it was a skimmer, they probably would have just dismissed her as being paranoid or even worse as lying. Props to her for being proactive! And sharing her knowledge to other consumers!
@@BouncyBrown You know they would have! They would have not taken it seriously like always. I get that they are busy though, you have to help them out with evidence and proof. I'm SO glad she sent this out I NEVER thnk about skimmers but I heard of them so now I have a little knowledge about it and will be monitoring my account even better.
Admit it. You want her ridiculous eyelashes dont you?
@@tahcogunworks I am a Hippie. I do not like false make up and things. Unless it was with the mindset of like ancient times and dress up. They were operating from a high vibration.
Agree. Kudos to her. Smart woman.
"No Comment"?!? Really? One would think that stores would regularly check their card readers.
She’s a hero! 💪🏽
really?
You have a low bar for hero status
She's got street smarts! Kudos to her for taking matters into her own hands here.
How do you know she has street smarts? Maybe just insightful
how is that street smarts? Basically everyone that have worked in retail knows about this lol. Got absolutely nothing to do about the streets. XD
@@dp7047 Do you really need it run by for you?Ok...
She appears to have known exactly what to look for with regard to a fake "front" on the machine.
After her bank called her, she states that she thought back to a pack of chips she bought at a convenience store. She went right over to the convenience store. She states she compared one machine to the other. Then she felt along the side of it and noticed there was a gap.
Her own video shows her taking over when the clerk, who was working, couldn't get the false front off, which contained the skimming device. She grabbed that machine and popped that false front right off, like she'd done it before.
THAT is how I know she possesses at least some street smarts.
@@andreaskarlsson5251 Alright drama queen. Everyone? Are you blind, or just often overly dramatic in a desperate attempt to prove your point.
Clearly you FAILED to notice that the clerk in this video DID NOT notice the false front, and couldn't get it off once she was told it was false, which is why she took over and popped it off like she'd done it before.
So, not terribly "smart" of you to miss that...
@@dp7047 Streetsmarts is being award of all the scams out there and she obviously was informed.
I never thought a card reader in an average store could have skimmers. We always hear about ATMs but never these.
my colleges vending machine had one. skimmed the numbers off student ids because they don't need a pin.
I heard of credit card skimmers at pay at the pump gas station but nut on the credit card device in a convenient store
USE CASH!
always tug the card readers. Vids of gas stations with pay at the pump having em on, atms, now this. anything could be next so tug em all.
@@techcommentlooker3951 this is actually pretty old, it more or less disappeared following the 08 boom in skimming and is now slowly ramping back up
In most convenience stores incidents, the perp is a store employee or even the entire staff sometimes
We are almost forced to use cards instead of cash these days, not good for our future....this will get worse
Kudos to this young lady for catching this, and her resilience to call them out for it.
Thank you for being diligent and spreading the word
Smart girl for figuring out what machine was rigged! We need more people like her in this world!
Remembering the last place you were makes you smart? 🤷♂️
eVeRyOnE sMaRT 🤓
@@nonterrestriaI It wasn't the last place she went, maybe you should rewatch the video...
@@mattlarson9897 and watch her guilty body language again? 😆
@@mattlarson9897 0:06 looks like you were wrong again ... 🤷♂️🤣🤣
@@nonterrestriaI I guess you don't understand English. Maybe you should rewatch the entire video..... You must be the slowest person on TH-cam....
There has to be security cameras in that store recording the register. It’s a inside job by the employee there.
Exactly someone on inside did that
You got that right.
Well that would be just stupid. The cashiers know they have cameras, and would be busted.
@@colorsafebleach5381 i think they know the people who installed the fake ones. How do u not notice someone messing with your machines?
There is another video where a man pulled one off and the employee behind the counter dipped out. Inside jobs.
Thank you Nigel (sorry if name misspelled) it's people like you that take the time and it comes back to help people like me. Thank you NBC News for the report.
I am glad she figured this out. My sister caught someone actually using the skimmer once. Never had over your card to anyone. If you have to, never let it out of your sight. If they drop it, they probably used a skimmer when they were pretending to pick it up.
What about restaurants?
yea i remember buying mcdonalds through tbe drive thru, girl took my card then disappeared for 1-2 minutes. Immediately cancelled the card after i got my food
At least you know you're dealing with amateurs. They're very traceable and easily caught with basic investigation. Amateurs steal from customers, Professionals steal from banks, Legends steal from entire countries(government)
Happened to me at McD's. Girl held on to my card for a really long time, even when I got food. Then gave it to me. I knew something was suspect. Next day it was frozen.
I tried to tell the CC company that I suspected it was the McD employee, but they wouldn't listen. They care more about the crooks than the customers as long as they don't lose any money.
Great catch there young lady.
Very good.👍
Makes me sad honest folk being scammed.
She’s smart! Good for her! Taking matters in her own hands! You go girl!
She only worth $600 hilarious.
@@briant4266 that doesn’t matter
@@briant4266 you’re worth $0
@@briant4266 are you slow…just because she had 600 dollars stolen doesn’t mean that’s all she had, nor does the mean that’s all she’s worth….wtf
IF you find one of these at a store or at the pump or even an ATM, take a picture, video, AND call 911 to report it immediately. Do not leisurely wait to post an angry social media comment.
Ain’t no way you will get me to believe that the store MNGR didn’t know about this! They have cameras, you can’t tell me a thief would be sly enough to slip that on without the cashier noticing, or recognizing that the card reader looks different.
I sus the whole staff
That’s what I’m thinking it was a inside job!
Nobody checks live camera footage. They just look back at recorded footage of a crime that they are investigating, investigating after being made aware of it through some other means (such as they are told about it by a customer that sees it happen).
That why whenever i am about to use a credit card machine i spread my @$$H0L3 and scream R@@@@PP33 ME!!!! to the cashier.
Very smart, proactive lady doing an important good deed. Thank you!
Thank God for this woman exposing this and I hope all the people that were effected receive their money back.
Makes sure you check the cash point machines and gas pumps before you use them
Oh yes, the store being silent and uncooperative and the corporation giving a lame "we are professional we'd never do that" statement. So common nowadays. No one can ever just admit they are wrong until they're literally forced to. Disgusting, WE ALL know it was the store. Let's not pretend like you can walk up the counter at a gas station and install this device without anyone noticing or getting on camera. It was 100% an employee that did this.
Probably because they're staring to think like the Rothschilds etc who think were just lowly plebs to be treat like slaves and they are above us
Idk, I worked at a gas station and it was insane the amount of tasks you are given. I'd have to work alone and keep the store clean, empty trash, deal w customers, do lotto, restock, watch suspicious customers, etc. There are so many opportunities for someone to slip one of these on, especially lotto players that never leave the counter and stay for hours.
@@zojo9094 you still have cameras watching everything and everyone.
@@davidmurray6176 that's true
Well when I used to work at a 7-Eleven the only people who had access to watch footage from the camera were managers. So if I was just talking the cooler and somebody came in the store they would have at least a good 20-30 seconds before I get out of the cooler and back to the register.
You know the store owners or a employee is behind this. There is no way someone off the street just walks into a store loaded with cameras and put this device on.
Drives me crazy that law enforcement is so stupid, these days.... "we have no idea who's responsible"... Idiots.
@Indygirl that was pretty much what happened locally a few years back with neighbors and literally everyone and their relative running that place at some point while the others had "gone on a fancy vacation for several weeks" on a store manager's salary. They weren't the brightest bunch and really weren't always sure when to shut up. Still took a long time for anyone to shut it down.
It can be done usually customers go in as a large group and distract the clerk with asking for something they have to reach for while the clerk is looking for the right cigarettes or whatever you asked for another person pops it on quick. Based off the workers reaction in the video she posted he looked guilty AF tho.
That's not true. It can be someone else.
This does happen surprisingly, two skimmers enter, one distracts and the other quickly pops it on, most are smaller than this enormous cover so easier to conceal too.
Though usuall W65C02
Thank you sister for taking this into your hands. I got scammed last month in a similar way. Just didn't know where this happened. Because of your video....I am much more aware and will be checking machines before I use
Yea this an age old scam used by alot of people, they put these on gas pumps too so careful.
@Skynet exactly. I had an issue with a skimmer once but it was an outside card reader for a gas pump. Anyone can change those out. Inside the store has to be employee involved, I would think.
Only an employee would have had access to doing this inside on the counter