Dealing with mistakes: Office English episode 5

When mistakes happen at work, it can be stressful! In this episode of Office English, Pippa and Phil talk about some English phrases that can help you deal with mistakes. Learn how to admit to a mistake to your boss, apologise to a customer or client, and find a solution. (Cover image: Getty)
To download a free pdf transcript and the audio for this episode, visit our website 👉 www.bbc.co.uk/learningenglish...
More videos in this series:
Episode 5 - Dealing with mistakes 👉 • Dealing with mistakes:...
Episode 4 - Calls and instant messages 👉 • Calls and instant mess...
Episode 3 - Chasing people 👉 • Chasing people: Office...
Episode 2 - Meetings 👉 • Meetings: Office Engli...
Episode 1 - Work emails 👉 • Work emails: Office En...
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[@bbclearningenglish]

We all make mistakes sometimes! ❤ Learn how to apologise with Sam here: th-cam.com/video/diFnTcWb49U/w-d-xo.html

[@eftitasusarani5865]

I know it's normal to make mistakes. But I find it hard when I made a mistake. I feel so bad, especially in a new environment

[@claudiaaliciagonzaleznorie3571]

Me too

[@ilyinkonstantin]

Thanks for the video ! There is a proverb. The person who doesn't make mistakes actually doesn't work.

[@danielat2607]

Thanks for this short video on how to deal with mistakes. May I suggest you to explain how to deal with ( not so nice ) co-worker 🙏

[@bbclearningenglish]

Certainly! You may find this episode about 'conflict' useful: www.bbc.co.uk/learningenglish/english/features/office-english/240311

[@youngraider8140]

Thanks for BBC.... it's great for improving my listening skill

[@missescada8643]

That's really informative short video of how to deal with mistake in the work place. Thanks a lot for sharing the thoughts. BBC team.

[@hoangphuctran9310]

Thank you for the practical lesson.

[@winstonfraser7784]

Thank you so much. ❤

[@Tina-yz9hq]

really like this video, it’s helpful in day to day working environment

[@ceciliamoresco2555]

I think like Andrew you learn from own mistake,but if the mistake make that you feel down ,get out ,and go ahead.

[@amiraratkovic2619]

It 's an amazing video as well as some amazing tips. I appreciate it.❤❤❤

[@user-uv4yz6fj1h]

I'm really into this series.

[@Anas-ij8qf]

Thanks its helping us so much

[@cambridgeinstituteofenglis8210]

Osom Helping Hand regarding learning English

[@coders7845]

Very beneficial

[@Gutuweday]

Thanks alot but i haven't seen your video about the question tags please could you tell me how can i get?

[@imaaronds6914]

thanks for the video

[@user-ym7ck9rj1i]

to get to the bottom - intresting phrase - 4:30

[@EnglishVid2]

👍

[@mirudhusmultitsks8456]

Why of(T)en is pronounced in -09:31?

[@juliannemoore2313]

I hope you'll get an answer to your question. I have read something about the pronunciation of "often" (pronounced without T, like in "listen"), and "neither" and "either". Now pronounced as in American English. 🥲🥲🥲