Glad i found this video! The so called instructions in the box were so vague. The only problem i had to piece to together was the center rail for a queen that this video mainly showed for a king.
@@rose8709ifyomfg i didn't look at the bag this whole time because they put a second set of instructions in the box for AN ENTIRELY DIFFERENT BUT SIMILAR LOOKING MODEL. Been ripping my hair out for an hour thinking they sent the wrong product until i read the model number on the box and searched here
We recently purchased a Rize I-3976B version for our guest room. Instructions specifically state, "Slide the center support into place. Make sure it goes head-to-foot, not side-to-side. It should be positioned in the middle of the cross arms. Secure the center rail with the nuts and bolts." However, there are no holes in the cross arms that allow for this.
I encountered the same problem. Contacted support and apparently there's a different set of instructions where the center support goes diagonally across the side rails - second lowest hole on the left to second highest hole on the right.
I have watched this 5 times and somehow something still isn’t right. Can’t figure what I’m doing wrong. Also I don’t think I have the right center rail
Having a hard time trying to figure out the correct diagonal position. Doubt if you can remember off the top of your head. I'm getting an overlap beyond the side rails whichever position I try. Another diagram pointing out the exact holes to line up would be helpful - or color code with a drop of paint. Perpendicular for the queen is easy to see, full is giving me a problem. Just want to get this done! Will someone from the company look at this :( ? Perhaps update the video and show where on the side rails to attach the center piece. So frustrating.
Hi Misty - We replied to your other comment, but we have a variety of bed frames that have different assembly instructions depending on the model number and size. Please contact our customer service team at 844-545-8865 and they can help you figure out the model number and walk you through any questions you might have.
I’m a little confused by the plug locks. Are those only if you’re doing a king or cal king? Just putting this together for queen. They seem to fall right out.
@@jasonsh121 If you have the I-3976U-PG, yes, the plug locks are used for Full, Queen, King, and California King sizes. They are not used for Twin sizes. If you have any issues with assembly, please contact our customer service team at 844-545-8865 for assistance.
Hey I have a universal frame and it doesn’t fit my new queen bed.. I even measured it to another frame and its pretty much the same length but my bed still doesn’t fit. I assembled this same frame for a full size bed and it was fine but now that I wanna use the same one for the queen it’s not as sturdy as it was and apparently isn’t really universal at all
We're very sorry Haley. We are continuously trying to improve our instructions. If you need any help with assembly beyond the instruction sheet and video, our customer service team is available for questions from 8am-5pm (Eastern) at 844-545-8865. You can also live chat on our website rizebeds.com
@@rizebeds3204 are you guys gonna keep replying with the same generic comment on everything? Your instructions are terrible and I HIGHLY doubt a phone call is going to help make things simpler. Trash video and trash instructions. Maybe don’t manufacture something that is beyond confusing to assemble next time?
Why would you put the instructions on the outside of the bag with the supplies in it, just give me a paper copy, i ripped the instructions getting the supplies out.
I really hate the instructions I’m not illiterate at all I’m advanced like what the hell I have 3976B I have a queen bed and I’m trying to figure out where the heck the screws go. It does not make any sense. I’m never had to go through this with rails.
Please contact our customer service team so we can see how we can make things right. You can reach them via live chat on the website (www.rizebeds.com) or at 844-545-8865 Monday-Friday, 8am-5pm (Eastern).
We're so sorry you don't like your bed frame. We've been making sturdy, reliable steel bed frames right here in the US for about 70 years. Millions of customers currently use them, so if you got a bad frame, we want to know about it. Please contact our customer service team so we can see how we can make things right. You can reach them via live chat on the website (www.rizebeds.com) or at 844-545-8865 Monday-Friday, 8am-5pm (Eastern).
It’s a bit ridiculous that I have to find a tutorial online for what’s marketed as an easy assembly. 🥲 In the future, it would be helpful if the packaging came with proper instructions.
Glad i found this video! The so called instructions in the box were so vague. The only problem i had to piece to together was the center rail for a queen that this video mainly showed for a king.
Next time just put instructions inside the box 😒
It’s on the bag which is supid
@@rose8709ifyomfg i didn't look at the bag this whole time because they put a second set of instructions in the box for AN ENTIRELY DIFFERENT BUT SIMILAR LOOKING MODEL. Been ripping my hair out for an hour thinking they sent the wrong product until i read the model number on the box and searched here
We recently purchased a Rize I-3976B version for our guest room. Instructions specifically state, "Slide the center support into place. Make sure it goes head-to-foot, not side-to-side. It should be positioned in the middle of the cross arms. Secure the center rail with the nuts and bolts." However, there are no holes in the cross arms that allow for this.
I encountered the same problem. Contacted support and apparently there's a different set of instructions where the center support goes diagonally across the side rails - second lowest hole on the left to second highest hole on the right.
Thank you for this video. Purchased a queen size mattress and the instructions were not thorough. This video was a lifesaver ❤️
My center rail doesn’t fit across, I have a Queen too. What am I missing?
I only got 2 gliders but I believe mines a different model. Just assembled it for a full size bed though, seems sturdy and wasn't expensive
So glad to hear that! Some of our other bed frames do come with 2 glides.
Thats all you need is 2 gliders. They go on the center piece
I have watched this 5 times and somehow something still isn’t right. Can’t figure what I’m doing wrong. Also I don’t think I have the right center rail
Thank you for your help! Quick and simple!
Having a hard time trying to figure out the correct diagonal position. Doubt if you can remember off the top of your head. I'm getting an overlap beyond the side rails whichever position I try. Another diagram pointing out the exact holes to line up would be helpful - or color code with a drop of paint. Perpendicular for the queen is easy to see, full is giving me a problem. Just want to get this done! Will someone from the company look at this :( ?
Perhaps update the video and show where on the side rails to attach the center piece. So frustrating.
So which way does the middle bar go because in the instructions it says to put it from head to end, but you have it side to side....
Hi Misty - We replied to your other comment, but we have a variety of bed frames that have different assembly instructions depending on the model number and size. Please contact our customer service team at 844-545-8865 and they can help you figure out the model number and walk you through any questions you might have.
I’m a little confused by the plug locks. Are those only if you’re doing a king or cal king? Just putting this together for queen. They seem to fall right out.
@@jasonsh121 If you have the I-3976U-PG, yes, the plug locks are used for Full, Queen, King, and California King sizes. They are not used for Twin sizes. If you have any issues with assembly, please contact our customer service team at 844-545-8865 for assistance.
@@rizebeds3204 thank you for clearing this up I was having the same problems in ma brain :)
If its a full size then the centerpiece goes diagonal instead of straight
This music is great. I've never felt so inspired to assemble anything in my life. Take your Swedish meatballs and shove it, IKEA.
Can I use this frame to go around an adjustable base bed...without the center rail?
Hey I have a universal frame and it doesn’t fit my new queen bed.. I even measured it to another frame and its pretty much the same length but my bed still doesn’t fit. I assembled this same frame for a full size bed and it was fine but now that I wanna use the same one for the queen it’s not as sturdy as it was and apparently isn’t really universal at all
Cheaply made and SLATS are most DEFINITELY needed... May as well just put the boxspring/mattress on a flat floor... 🤦♀️🤷♀️
I have the one that goes up to king. Is the center rail supposed to stick out extra when adjusting it to full?
tf did you give me those glides for
People saying your mattress is sagging and you need slats... this is a frame. You need a foundation for your mattress!!!😅u
The center rail is short it does not get to the hight of the bed to screw it
This video is not helpful at all, and the second step is so confusing, maybe take it step by step next time because I’m really confused
We're very sorry Haley. We are continuously trying to improve our instructions. If you need any help with assembly beyond the instruction sheet and video, our customer service team is available for questions from 8am-5pm (Eastern) at 844-545-8865. You can also live chat on our website rizebeds.com
@@rizebeds3204 are you guys gonna keep replying with the same generic comment on everything? Your instructions are terrible and I HIGHLY doubt a phone call is going to help make things simpler. Trash video and trash instructions. Maybe don’t manufacture something that is beyond confusing to assemble next time?
@@julianj9830 yeah man. My shit is not right
Cheap frames nowadays. All frames should be much better made. These Sag and lots of "SLATS" are needed for proper support. 🤦♀️
Why would you put the instructions on the outside of the bag with the supplies in it, just give me a paper copy, i ripped the instructions getting the supplies out.
Queen size foam mattress sinks terrible without a box spring
Universal 🛌 🖼.
Was really 🤩.
This doesn't fit a queen sized bed... it's too short :/
I really hate the instructions I’m not illiterate at all I’m advanced like what the hell I have 3976B I have a queen bed and I’m trying to figure out where the heck the screws go. It does not make any sense. I’m never had to go through this with rails.
This dude got 8 of them pegs... they only gave me 2
Please contact our customer service team so we can see how we can make things right. You can reach them via live chat on the website (www.rizebeds.com) or at 844-545-8865 Monday-Friday, 8am-5pm (Eastern).
Only need 2, both for center piece
This does not fit a queen bed lengthwise. Bad advertising.
This bed frame is very bad 1/10
We're so sorry you don't like your bed frame. We've been making sturdy, reliable steel bed frames right here in the US for about 70 years. Millions of customers currently use them, so if you got a bad frame, we want to know about it. Please contact our customer service team so we can see how we can make things right. You can reach them via live chat on the website (www.rizebeds.com) or at 844-545-8865 Monday-Friday, 8am-5pm (Eastern).
Do Not Buy This! It doesn't have instructions included in the box and if you have a twin size bed the mattress just sinks in the middle
horrible customer service ruined my whole day
The parts are terrible
Trash
Don’t buy this
It’s a bit ridiculous that I have to find a tutorial online for what’s marketed as an easy assembly. 🥲 In the future, it would be helpful if the packaging came with proper instructions.