UPDATE: Golden triangle sizes and fonts both vary on authentic AMD chips: twitter.com/gregsalazaryt/status/1592635966044639232?s=46&t=TVyeHxdN5wQyknjxbvwShw Sleuths in the AMD subreddit have apparently confirmed the 3950X to be fake. I’m having AMD take a closer look at it for verification. This would be the first time I’ve run into a counterfeit Ryzen chip. Keep an eye out. Will link the post below to help others out with the tell-tale signs of a fake: www.reddit.com/r/Amd/comments/yufrbp/looks_like_fake_ryzen_chips_are_still_in/
Im here because of the reddit post. And now im getting back of the reddit post because of the update. Lol. Ps: keep doin what you doin greg more power!
Ah, man, that sucks. If he bought it from a 3rd party seller he might be out of luck. He probably wouldn't have found out if he hadn't been on your channel, though!
indeed. couple years ago during the start of the crazy gpu shortage i bought a msi prebuilt for my son for Christmas. i went through the whole thing before Christmas to make sure it would be good to go.. right after posting it would blue screen.. tried multiple things. turned out to be a corrupted windows install. after a fresh usb install it was fixed and ready to go.. it would have been super disappointing for him Christmas morning if i didn't check it.
what a smart dad for testing it beforehand. I can remember as a kid in the 80s a lot of times I never even got the necessary batteries for the toys I received. I'm really looking forward to building my stepdaughter a gaming rig when she gets more into the games on pc.
@@oghomelesskid oh she has a laptop for school, tablet for drawing etc just the only thing she has for gaming is a switch. she already asks me about the games I play and to show her what I'm doing when she sees me building and tinkering.
@@kingofthenerds4708 your lucky for that, i built my first pc back in march and ever since i did some of my friends (who play on ps5 and series x) want to get into pc gaming and make their own build… at that point its their $$$ and i dont wanna mess something up lol
I love these videos cuz you show, literally, you can be wrong, and it's ok. A lot of computer repair people won't admit fault, but you do with no hesitation. Good on you!
You should inquire if AMD offer advanced RMA's, they will ship out the replacement chip ASAP and charge you for it and credit the payment for the chip once received and tested.
Fix or flop has taught me so much. I'm not a pc builder by any means and it seemed very intimidating. I even had best buy assemble mine a year ago. But as I watched the fix or flop series, I learned about the plethora of mistakes they made. Things like not using dual channel RAM slots, installing my fans backwards... small things like that. Watching Greg disassemble and reassemble and test and retest over the past few episodes made me feel pretty confident about fixing all those issues I had myself and even upgrading a bunch of parts. Thanks for making it accessible. Love the content, keep it up!
You're a great fkin guy Greg. Much props for biting the bullet and taking a loss (even if it's only for a short while) to help out your fellow man. Humanity benefits greatly from having good dudes like you in the world. Be easy, and keep on keeping on brother! Peace ✌️
Thank you for these videos! My pc crashed when I was updating my motherboards bios, and it wouldn’t boot anymore. I did some troubleshooting that I learned from you and managed to fix it!! Turns out what fixed it was removing the 4 ram and leaving two of them in when I boot. Now my pc is working with all 4 sticks of ram!
this is such an amazing playlist. Greg you do such great work on teaching potential issues like this with builds. it is always fun to watch how you go through the troubleshooting. I definitely learn with you.
Really liked how that build looked. I have one in an O11d with similar parts (Exact AIO and fans) myself, his cable management is great. And special shoutout for the flipped AIO rad so the tube goes on the left to not block the rgb fans (I've seen it in so many O11D builds with the tube going to the right over RGB fans which is fine but i prefer it not going over the fans for aesthetic reasons.) Always loved your troubleshooting methods greg. this also teaches us not to short cut it and assume which part is broken before doing a full troubleshoot and end up replacing the wrong part :)
Hi, do you think you'd be willing to make a long form video going through basic troubleshooting ideas you use for fix or flop. I know you cover it in the videos, but having one video with all troubleshooting moves would be majorly helpful. I had to troubleshoot a rig for a friend who is completely in the dark regarding PC stuff. I had to jump between 3 or 4 videos since I myself am not perfect and can't remember everything off the top of my head. But some basic things to be covered would be greatly helpful to many people.
Yeah that would be great. Im building a pc for the first time and as the parts are showing up I'm starting to wonder what happens if this doesn't go smoothly. 😑
Once the both of you learn the basics, then you carry that along with everything in life. You troubleshoot most electronics in the same way. From computers to dryers/washers /cars/ air conditioners etc. So once you learn the order of operations for said unit, you will be using that across the board. Get a good work mat and a good set of tools and a voltage meter to start with. Then you can start adding items like a psu tester, spare mobo and cpu and gpu. Best of luck fellas
Physically its easy... simply narrow down the sources of error bit by bit. -Clear cmos -Check connections. -Plug out all conections from the frontpanel, sata, keyboard, etc... -Then gpu, if you have a intern grafic cpu plug the monitir on the mainboard otherwise replace gpu -take out all ram and try one stick in one chanel for every chanel and stick -check psu -change and CLEAN(pins) components thats are sus In basic you only need cpu, mainboard and one stick of ram, from there it should be easy to find the error. And sometimes it helps by simply rebuild it back...
I love your Fix or Flop videos, Greg! Keep 'em coming! I do have to admit I feel very anxious everytime I see you jumping the pins with a screwdriver. So many opportunities to accidently short the wrong thing. I think there is a reason a lot of mobos come with those little plastic jumper connectors. :D
I have a pile of brand new parts waiting to be assembled that I have bought over the last 7 months or so. I'm well past the return window from Amazon which is where I bought most of them. Here's to hoping it all works out!
@@steveblease well, i know they are all compatible, i just dont know if any are DOA. But when you are building on a budget piece by piece you kinda dont have a choice. SO, Bad way?...No, just not ideal.
I used to think this was the way to go, but nowadays I buy in groups. Case, power supply and cooler first. Then CPU, RAM and motherboard next. Then GPU last. Then lastly all my case fans and stupid accessories. I do have tester GPUs and power supplies on hand to make sure the components work.
I went thru the warranty thing with AMD with my 5950X, I had to send it from Vancouver BC Canada to Florida for RMA....it actually didn't take too long for the process to go through.
In this day and age no PC component is beyond suspect to be the problem! I have seen so many videos now of new PCs having issues with high priced components like video cards, CPUs or memory! This was a great video showing even an expert like you having your assumptions dashed and needing to check all components to find the the culprit!
Some people are just luckier than others. I've been building systems for 25+ years and have never had a failed Intel or AMD CPU die on me. I've built 3 Ryzen systems in the past 2 years, all perfectly fine from build to boot.
yes, modern cpus intergrate a lot of components that are required for the system to power on. not to mention the fact if it's shorted, it will most certainly pull the rail down and cause various issues, depending on which rail is shorted.
I once made a comment on your page about how you were "rewarding" the PCDC viewers who let it get that dirty... you responded explaining yourself and I felt like a jackass. ANYWAYS moral of the story: I've been viewing ever since cause I respected you for sticking up for not only you but those who had the dirty system in the first place. Seeing how you not only clean and replace the parts as a surprise for some folks but you quite literally just helped a father insure his kids Christmas gift was gonna work... you're a hell of a guy Greg, glad I made that stupid comment a while back LOL cause I found a pretty down to earth creator in the process. In the off chance you see this like the last comment apologies for getting off on the wrong foot keep up the killer work man.
Even at 4 months... honestly, Amazon might still take it. I've returned things well outside the return window like that no issues. Just have to reach out to customer service. Long shot, I know, but still worth a try! (Btw I used to work for Amazon,)
I think it depends where you live, and if Amazon have an agreement with the manufacture/distributor to handle all returns on their behalf. We have a default 3 year minimum warrantee for any electrical goods here, but IK some places it's just 1.
Listen, this person 3000 series CPU wasn't purchased on Amazon 4 months ago for the price that I'm seeing on Amazon right now vs. the price and the newer generation CPU's that he could've purchased for the same amount or even less. Heck, since he was in the PC buyers market and watching Greg videos he should've know that AMD was coming out with their 7000 series CPU's which will drive down the cost of their previous generation CPU's. He used the xmas story to tug on the heart strings for sympathy. Greg just need to change his policy.
I just built a new PC my first 7600x was a brick the B650E-F motherboard was displaying a white light and would not post but my rgb were all lit up on the other components. I was torn between thinking it was CPU or motherboard issues I took a guess and took the CPU back and exchanged and was able to get it working. Great video. I'm guessing a lot of newer builders like myself with the same issue being very discouraged having done nothing wrong in the installation of the hardware.
I'm worried with this Zen 2 cpu failing. My PC been restarting by itself and I think my ryzen 7 3800xt es responsible for this. Greg if you are thinking in investigating about this, it would be very interesting.
hey greg, I just wana say with Love and Respect unto you on behalf of all those who send they pc into you and how your willing to ALWAYS freely give your own PC components in for replacements to return. It means alot just seeing u give with nothin in return , but that in hopes it returns to the user safely fixed and with the known issue resolved. also I love your studio setup gears, especially that Yamaha Mg10xu , i also use the same as well and then reason why its good is because its not just an Audio Interface , it basically has also a Mixer capability. How is it treating ya ? i know this is random but id just thpught that id throw that out there haha. Love the studio setup lol
Liked and subbed. Great video series and you remind me of one of my best friends, to the point I did a double take when I was scrolling through my feed. It’s super awesome that you made sure his kid wouldn’t be disappointed Christmas morning. 🎄
That's gotta be something like 5 or 6 dead Ryzen 3000 CPU's, in this playlist now. The number of them sold was crazy high, but that's starting to become a thing.
Yeah and most of them are Ryzen 5 3600 and they are the most popular one so that's strange. I have my old Ryzen 7 3700X that worked for 2 years and a half and he still working as a brand new. I just upgraded to a 5800X3D, but that's weird to seeing those processor die for no reason.
Wow! What a wild one that one was! Dead CPU. That's another AMD bad/damaged chip, Greg; do you have any concern at the number of chips you've seen AMD wise with problems that they may have some sort of higher fail rate than an Intel chip, Greg?
@@GregSalazar Yeah I figured you'd be concerned, you've mentioned it on a past 1 or 2 shows. It may be that you/we're seeing more problematic AMDs vs Intel because that's what your viewers are using more but dunno. If anyone can catch/discover this potential issue it's someone like you!
The problem with the AMD Zen 2 failures is that 99% of the builds that you receive, and fix, are in fact, AMD. If it was an equal 50/50 split between received platforms, I wonder how many Intel chips would be defective? I'm betting a few.
I think that was a fake 3950x Greg… the arrow in the bottom left is bigger than the 3950x should be. Earlier ryzen chips had that bigger triangle and zen 2 and 3 had a smaller one.
I too had a Zen 2 chip (Specifically a Ryzen 9 3900X) that at first worked completely fine but after a few months my PC had blue screens at high loads or even random. Had to RMA and purchased a 5900X instead. Works wonderfully now even almost a year after installation.
It's so awesome to watch you work. I just got done building my first PC since 1998 haha. I was so nervous before I hit the power switch. I have been watching all of your videos and especially this series helped me prepare for basically anything that I could have done wrong. But everything went great with my first fancy build. I used the mini version of this case, the O11D Mini Snow. It's just a mild gaming setup that also will be used for my engineering classes and drafting programs.
I fixed my aunt's 15-year-old laptop by reseating her DDR2 ram and checking the CMOS battery. Where did I learn that? Right here on Greg's channel. Psivewri's videos also helped a lot. This is the training I never asked for, yet I got it for free. Thanks a bunch \m/
I've been binge watching you channel for several days now and I'm staggered that you keep finding faulty Ryzen CPU's. I've built over 60 Ryzen based PC's and not a single Ryzen processor failure..
Hi greg your videos are amazing i am a viewer from india and your troubleshooting practical really helps me alot and i learn new things everytime i watch your content. Keep up the work. Love from INDIA
i just had an issue kinda related to what he said at 8:41 my pc turned on but no display, my mobo bios was way outdated to my new cpu, had to reinstall old cpu to update board then reinstall new one, everything worked in the end.
I love these Pc repair videos. I don’t watch them all but there great. Nothing is worse than when your rig randomly dies and you can’t figure out why. To this day I’m still scared to play world of warships on my 3090 rig because that’s the game that fried that GPU multiple times until I replaced the PSU and motherboard through RMA
I built in this case the other day actually, there's quite a few hidden connectors that came in this case, had to pull them all out and found a few more to plug in before the power button worked. I hate this case and love it at the same time LOL. But, as part of this series you should consider cleaning up the wiring (my OCD talking) after you've fixed it, if there's time!
i wish you could send it in for diagnostic and actually hear back from someone to tell you what happened . great episode i was thinking out loud the whole time like you could hear me lol
Good of you to do that for him Greg. At least he will have it working for his son and when the new 3950x comes in he can get the 5500 chip back to you. Strange issue though. Was the 3950x new in box from Amazon? For new builders: put your new machine together sitting on the motherboard box to test before you set it up in the case. Saves troubleshooting in the case.
The requirements for the CPU warranty is crazy I contacted them, they wanted a list of everything I tried to resolve the problem. and then wanted the board name current bios on the board then they wanted you take a picture of the CPU on the board with the part and serial number clearly visible. So I took my losses and just bought a new CPU because I knew that's what it was, but in all fairness I had it in a MSI GAMING EDGE X570 WIFI board I also learned to stay clear of those as well
return window? i have a 3900x and a ROG 570x motherboard i just returned last week.. it was bought preordered release date of the CPU launch. i'm glad there is a good warranty law here in norway for the first 2 and 5 years.
Once had a bad CPU auxiliary 8-pin power cable. There was physical damage to one of the wires on the connector. As a result, the system would not power on at all - just like what’s shown in this video. Once I replaced the cable, the system immediately powered on and booted up.
I have run into a similar problem with the power cable going from the wall to the power supply being bad. It was such a nightmare switching out parts that I knew worked and not understanding why I couldn’t get it to work. Then I swapped the power supply cable and it powered right up. It was the simplest, most complicated issue I’ve ever solved.
Having a high rate of AMD Ryzen chip failures is astonishing. I was watching all your previous episodes and it amazing that its happening. Recently built 5900X rig and wonder if I should be worried?
your odds for no failure is still pretty high since the sheer number of the same chips means a lot more of them will fail. it doesn't mean that it's a coin flip by any means.
Tbh I am surprised you didn't check the CPU before removing the whole motherboard, but I'm glad you found the issue and were kind enough to send it back with a working CPU so the gift of disappointment wasn't all that was given on Christmas.
So I had an issue like this with an intel system. However in my case, it ended up being using an extension cable for the cpu power. Once I swapped that and just ran the psu cpu power cable directly, no issues.
Didn't check the jumpers for the power button to make sure the button was the issue? You can short the 2 pins and see if it starts. Would have done that step 1 after checking cables and connections. Continuing to watch as you now check the graphics card w/o knowing if its just the power button on the system. Can't wait to see what the issue is. Now at the point where you replaced the motherboard. I'm guessing possible expanded pin not making proper connection on motherboard power. But I'm thinking cable between PSU and MB. Continuing to watch from 10:21. CPU, Ouch.
UPDATE: Golden triangle sizes and fonts both vary on authentic AMD chips: twitter.com/gregsalazaryt/status/1592635966044639232?s=46&t=TVyeHxdN5wQyknjxbvwShw
Sleuths in the AMD subreddit have apparently confirmed the 3950X to be fake. I’m having AMD take a closer look at it for verification. This would be the first time I’ve run into a counterfeit Ryzen chip. Keep an eye out. Will link the post below to help others out with the tell-tale signs of a fake:
www.reddit.com/r/Amd/comments/yufrbp/looks_like_fake_ryzen_chips_are_still_in/
nani?
You just don't buy from a 3rd party...Amazon isn't the one selling that CPU. They haven't since late 2020.
Im here because of the reddit post. And now im getting back of the reddit post because of the update. Lol.
Ps: keep doin what you doin greg more power!
assuming he paid the $600 for the 3950x why doesnt he just get a 5800x3d instead for $400~ (if he can get his money back on a presumed fake 3950x)
Ah, man, that sucks. If he bought it from a 3rd party seller he might be out of luck. He probably wouldn't have found out if he hadn't been on your channel, though!
That's a smart person, assembling a gift before it's gifted to make sure its functional. This is exactly why you bench test parts ASAP.
Always bench test.
Smart dad
yeah and he can make sure it can run a few games at good frames too... maybe 10 or 20 games
such a cool dad
indeed. couple years ago during the start of the crazy gpu shortage i bought a msi prebuilt for my son for Christmas. i went through the whole thing before Christmas to make sure it would be good to go.. right after posting it would blue screen.. tried multiple things. turned out to be a corrupted windows install. after a fresh usb install it was fixed and ready to go.. it would have been super disappointing for him Christmas morning if i didn't check it.
The variety of issues being presented is why I love this series, great detective work.
Glad you enjoy it!
This is why I stick with Intel 😅.
@@hovanthecool1995 🥶
@@hovanthecool1995 how is this related? There are counterfeit intel chips too.
Agree i know a lot of stuff but not that much on the newer stuff so this keeps me updated and allways good to learn new skills ;-)
what a smart dad for testing it beforehand. I can remember as a kid in the 80s a lot of times I never even got the necessary batteries for the toys I received. I'm really looking forward to building my stepdaughter a gaming rig when she gets more into the games on pc.
I built my son his 1st rig this year and he used my old one for 2. He doesn't want to 1v1 me on Overwatch :)
even if she doesnt get into gaming. as a kid, having a good computer is crazy underrated
@@oghomelesskid oh she has a laptop for school, tablet for drawing etc just the only thing she has for gaming is a switch. she already asks me about the games I play and to show her what I'm doing when she sees me building and tinkering.
@@kingofthenerds4708 your lucky for that, i built my first pc back in march and ever since i did some of my friends (who play on ps5 and series x) want to get into pc gaming and make their own build… at that point its their $$$ and i dont wanna mess something up lol
So you think other dads would just connect everything and not start it it up?
20 years with computers, and I still learn something new every day. Thanks for this. Take love.
I love these videos cuz you show, literally, you can be wrong, and it's ok. A lot of computer repair people won't admit fault, but you do with no hesitation. Good on you!
I have always learned the most when I burn stuff up lol
You should inquire if AMD offer advanced RMA's, they will ship out the replacement chip ASAP and charge you for it and credit the payment for the chip once received and tested.
Fix or flop has taught me so much. I'm not a pc builder by any means and it seemed very intimidating. I even had best buy assemble mine a year ago. But as I watched the fix or flop series, I learned about the plethora of mistakes they made. Things like not using dual channel RAM slots, installing my fans backwards... small things like that. Watching Greg disassemble and reassemble and test and retest over the past few episodes made me feel pretty confident about fixing all those issues I had myself and even upgrading a bunch of parts. Thanks for making it accessible. Love the content, keep it up!
This is why I like Greg, he's always willing to do as much as he can to get people's PCs up and running, they are also very entertaining to watch!
You're a great fkin guy Greg. Much props for biting the bullet and taking a loss (even if it's only for a short while) to help out your fellow man. Humanity benefits greatly from having good dudes like you in the world. Be easy, and keep on keeping on brother! Peace ✌️
A dad that builds such a beast with this amazing B/W colors combo. Omg, this dad deserves a reward !
oh yes zen 2 in 2022.....BEAST bahahaha
@@SPG8989 A Ryzen 9 3950X is still a god like CPU dude. lol
@@SPG8989 Yeah, because it is for gaming bozo
@@SPG8989 Silence spoiled child. At least his dad built him a PC. Mine never did...
Thank you for these videos! My pc crashed when I was updating my motherboards bios, and it wouldn’t boot anymore. I did some troubleshooting that I learned from you and managed to fix it!! Turns out what fixed it was removing the 4 ram and leaving two of them in when I boot. Now my pc is working with all 4 sticks of ram!
Your unorthodox approach is what sets you apart mate. Love it. Keep up the good work and cheers for the video.
I get as much joy out of watching this series as I did when I binge watched Breaking Bad.
Keep 'Em Coming !!
honestly love that you are so kind to people with their rigs. I hope this channel reaches a million subs soon!.
I absolutely look forward to your Fix or Flop, Greg. I also love your sniffing-out approach, which makes this series much more enjoyable.
Somewhat quicker start at after 3:15, nice. Good job!
this is such an amazing playlist. Greg you do such great work on teaching potential issues like this with builds. it is always fun to watch how you go through the troubleshooting. I definitely learn with you.
I appreciate that!
This is one of my favorite "series" on TH-cam. Love watching you figure things out as you go. Excellent video!
This series is amazing, I am learning a lot about different parts and how to troubleshoot it
Really liked how that build looked. I have one in an O11d with similar parts (Exact AIO and fans) myself, his cable management is great. And special shoutout for the flipped AIO rad so the tube goes on the left to not block the rgb fans (I've seen it in so many O11D builds with the tube going to the right over RGB fans which is fine but i prefer it not going over the fans for aesthetic reasons.)
Always loved your troubleshooting methods greg. this also teaches us not to short cut it and assume which part is broken before doing a full troubleshoot and end up replacing the wrong part :)
Hi, do you think you'd be willing to make a long form video going through basic troubleshooting ideas you use for fix or flop. I know you cover it in the videos, but having one video with all troubleshooting moves would be majorly helpful. I had to troubleshoot a rig for a friend who is completely in the dark regarding PC stuff. I had to jump between 3 or 4 videos since I myself am not perfect and can't remember everything off the top of my head. But some basic things to be covered would be greatly helpful to many people.
Yeah that would be great. Im building a pc for the first time and as the parts are showing up I'm starting to wonder what happens if this doesn't go smoothly. 😑
Once the both of you learn the basics, then you carry that along with everything in life. You troubleshoot most electronics in the same way. From computers to dryers/washers /cars/ air conditioners etc. So once you learn the order of operations for said unit, you will be using that across the board. Get a good work mat and a good set of tools and a voltage meter to start with. Then you can start adding items like a psu tester, spare mobo and cpu and gpu. Best of luck fellas
Physically its easy... simply narrow down the sources of error bit by bit.
-Clear cmos
-Check connections.
-Plug out all conections from the frontpanel, sata, keyboard, etc...
-Then gpu, if you have a intern grafic cpu plug the monitir on the mainboard otherwise replace gpu
-take out all ram and try one stick in one chanel for every chanel and stick
-check psu
-change and CLEAN(pins) components thats are sus
In basic you only need cpu, mainboard and one stick of ram, from there it should be easy to find the error. And sometimes it helps by simply rebuild it back...
I love your Fix or Flop videos, Greg! Keep 'em coming!
I do have to admit I feel very anxious everytime I see you jumping the pins with a screwdriver. So many opportunities to accidently short the wrong thing. I think there is a reason a lot of mobos come with those little plastic jumper connectors. :D
This is episode hits differently, a lucky kid is going to have a wonderful Christmas, and for the father to look like a superhero.
What a beautiful rig, that's a lucky kid with a good dad.
Gotta appreciate the dedication and commitment in making sure the viewer is happy with a somewhat fix/repair. Liked the video.
I have a pile of brand new parts waiting to be assembled that I have bought over the last 7 months or so. I'm well past the return window from Amazon which is where I bought most of them. Here's to hoping it all works out!
Wow, that's a bad way to build
@@steveblease well, i know they are all compatible, i just dont know if any are DOA. But when you are building on a budget piece by piece you kinda dont have a choice. SO, Bad way?...No, just not ideal.
I used to think this was the way to go, but nowadays I buy in groups. Case, power supply and cooler first. Then CPU, RAM and motherboard next. Then GPU last. Then lastly all my case fans and stupid accessories. I do have tester GPUs and power supplies on hand to make sure the components work.
Yeah, you have a buying problem.
@@bulltron8926 Honestly just save up and buy them all at once... Not worth the risk of having a DOA part go past it's return window.
I am always leaving with more knowledge and entertained. Thank you!
I went thru the warranty thing with AMD with my 5950X, I had to send it from Vancouver BC Canada to Florida for RMA....it actually didn't take too long for the process to go through.
Enjoy you solving each issue as they come in. Variety is the spice of life.
I wish I had a dad like that lol, I had to work to build my computer.
and you'll value it way more and keep it in better shape than if someone gave it to ya , so that isnt necessarily a bad thing.
you learned how to work for stuff you want, thats worth so much more. we all know how spoiled kids who get everything they want turn out, don't we?
@@justarandompepe8961 well said.
@@stevenking997 I guess so.
@@justarandompepe8961 Usually yes
I rebuild pcs for my friends and stuff now at a slight charge in the west virginia area now thank you for the knowledge man
Damn thats a great looking pc
In this day and age no PC component is beyond suspect to be the problem! I have seen so many videos now of new PCs having issues with high priced components like video cards, CPUs or memory! This was a great video showing even an expert like you having your assumptions dashed and needing to check all components to find the the culprit!
It's not often a CPU dies but Ryzen chips seem to be more often the case.
Zen 2 has been a massive headache due to that , the major culprit being the r5 3600
I think that most custom builds feature Ryzen chips... OR you are correct and Ryzen chips fail more often.
it's a fake one, that's why
So far it's only been the zen 2 CPU's that die. So far no zen 3 CPU's have died on fix or flop.
Some people are just luckier than others. I've been building systems for 25+ years and have never had a failed Intel or AMD CPU die on me. I've built 3 Ryzen systems in the past 2 years, all perfectly fine from build to boot.
Glad I came across this playlist. Very helpful
Never knew a cpu can cause a system to behave like that.
you never knew a cpu could cause the system to not start?
@@stevenking997 Got a lot of experience haven't you oh keyboard intellect.
@@voidmarvel2682 i asked a question , no need to get ur panties in a twist.
Not necessary at all
yes, modern cpus intergrate a lot of components that are required for the system to power on. not to mention the fact if it's shorted, it will most certainly pull the rail down and cause various issues, depending on which rail is shorted.
I once made a comment on your page about how you were "rewarding" the PCDC viewers who let it get that dirty... you responded explaining yourself and I felt like a jackass. ANYWAYS moral of the story: I've been viewing ever since cause I respected you for sticking up for not only you but those who had the dirty system in the first place. Seeing how you not only clean and replace the parts as a surprise for some folks but you quite literally just helped a father insure his kids Christmas gift was gonna work... you're a hell of a guy Greg, glad I made that stupid comment a while back LOL cause I found a pretty down to earth creator in the process. In the off chance you see this like the last comment apologies for getting off on the wrong foot keep up the killer work man.
Even at 4 months... honestly, Amazon might still take it. I've returned things well outside the return window like that no issues. Just have to reach out to customer service. Long shot, I know, but still worth a try! (Btw I used to work for Amazon,)
I think it depends where you live, and if Amazon have an agreement with the manufacture/distributor to handle all returns on their behalf. We have a default 3 year minimum warrantee for any electrical goods here, but IK some places it's just 1.
The viewer loses nothing by asking, and I've had personal experience with Amazon bending over backwards to make their customers happy.
Listen, this person 3000 series CPU wasn't purchased on Amazon 4 months ago for the price that I'm seeing on Amazon right now vs. the price and the newer generation CPU's that he could've purchased for the same amount or even less. Heck, since he was in the PC buyers market and watching Greg videos he should've know that AMD was coming out with their 7000 series CPU's which will drive down the cost of their previous generation CPU's. He used the xmas story to tug on the heart strings for sympathy. Greg just need to change his policy.
@@spankbuda5760 spanked too much buda more like...
I just built a new PC my first 7600x was a brick the B650E-F motherboard was displaying a white light and would not post but my rgb were all lit up on the other components. I was torn between thinking it was CPU or motherboard issues I took a guess and took the CPU back and exchanged and was able to get it working. Great video. I'm guessing a lot of newer builders like myself with the same issue being very discouraged having done nothing wrong in the installation of the hardware.
I'm worried with this Zen 2 cpu failing. My PC been restarting by itself and I think my ryzen 7 3800xt es responsible for this. Greg if you are thinking in investigating about this, it would be very interesting.
hey greg, I just wana say with Love and Respect unto you on behalf of all those who send they pc into you and how your willing to ALWAYS freely give your own PC components in for replacements to return. It means alot just seeing u give with nothin in return , but that in hopes it returns to the user safely fixed and with the known issue resolved. also I love your studio setup gears, especially that Yamaha Mg10xu , i also use the same as well and then reason why its good is because its not just an Audio Interface , it basically has also a Mixer capability. How is it treating ya ? i know this is random but id just thpught that id throw that out there haha. Love the studio setup lol
Have you had any correspondence with AMD about testing the bad Ryzen CPUs you have collected?
Nope, no official comment from them yet.
Liked and subbed. Great video series and you remind me of one of my best friends, to the point I did a double take when I was scrolling through my feed. It’s super awesome that you made sure his kid wouldn’t be disappointed Christmas morning. 🎄
That's gotta be something like 5 or 6 dead Ryzen 3000 CPU's, in this playlist now. The number of them sold was crazy high, but that's starting to become a thing.
Yeah and most of them are Ryzen 5 3600 and they are the most popular one so that's strange. I have my old Ryzen 7 3700X that worked for 2 years and a half and he still working as a brand new. I just upgraded to a 5800X3D, but that's weird to seeing those processor die for no reason.
u know what watching you fixing gaming pc makes me wants to open pc every time i watch your videos
Wow! What a wild one that one was! Dead CPU. That's another AMD bad/damaged chip, Greg; do you have any concern at the number of chips you've seen AMD wise with problems that they may have some sort of higher fail rate than an Intel chip, Greg?
Will be reviewing the issue in greater detail in a dedicated video here soon. It is definitely something worth noting.
@@GregSalazar Yeah I figured you'd be concerned, you've mentioned it on a past 1 or 2 shows. It may be that you/we're seeing more problematic AMDs vs Intel because that's what your viewers are using more but dunno. If anyone can catch/discover this potential issue it's someone like you!
Geez. Ryzen - Fix or Flop ... AGAIN! On another note, son is going to love that PC! Looks great! What an amazing Christmas gift from his Dad
Greg any opinion about those melting 4090 cables ? Would love to hear ur insight about the situation
Melting cables is bad.
I’m glad Greg, you got this matter resolved and got a working pc back to deserving individual for Xmas 🎄🎅 🥰👍🎄🎄
The problem with the AMD Zen 2 failures is that 99% of the builds that you receive, and fix, are in fact, AMD.
If it was an equal 50/50 split between received platforms, I wonder how many Intel chips would be defective?
I'm betting a few.
Well 13th and 14th gen chips are failing left and right :P
Really do enjoy what you're doing man, thanks.
I think that was a fake 3950x Greg… the arrow in the bottom left is bigger than the 3950x should be. Earlier ryzen chips had that bigger triangle and zen 2 and 3 had a smaller one.
been enjoying this series so far
learn a lot from you
thanks for uploading this content!
new sub here, watched 3 videos in a row already. thank you very much! Merry Christmas also!
I too had a Zen 2 chip (Specifically a Ryzen 9 3900X) that at first worked completely fine but after a few months my PC had blue screens at high loads or even random. Had to RMA and purchased a 5900X instead. Works wonderfully now even almost a year after installation.
It's so awesome to watch you work. I just got done building my first PC since 1998 haha. I was so nervous before I hit the power switch. I have been watching all of your videos and especially this series helped me prepare for basically anything that I could have done wrong. But everything went great with my first fancy build. I used the mini version of this case, the O11D Mini Snow. It's just a mild gaming setup that also will be used for my engineering classes and drafting programs.
I fixed my aunt's 15-year-old laptop by reseating her DDR2 ram and checking the CMOS battery. Where did I learn that? Right here on Greg's channel. Psivewri's videos also helped a lot. This is the training I never asked for, yet I got it for free. Thanks a bunch \m/
I love the ten second 7:51 - 7:61 highlight view Greg was pushing acrossed if you caught it or not.
Im really liking this series .
I truly do love this series. Keep the great vids coming!
You just earned a sub
Merry Christmas everyone
I've been binge watching you channel for several days now and I'm staggered that you keep finding faulty Ryzen CPU's. I've built over 60 Ryzen based PC's and not a single Ryzen processor failure..
Very nice series, I learned a lot from your experience.
love the slow zoom-in on the MSI logo.
Hi greg your videos are amazing i am a viewer from india and your troubleshooting practical really helps me alot and i learn new things everytime i watch your content. Keep up the work. Love from INDIA
i just had an issue kinda related to what he said at 8:41 my pc turned on but no display, my mobo bios was way outdated to my new cpu, had to reinstall old cpu to update board then reinstall new one, everything worked in the end.
YOU ARE AWESOME GREG!
i think this series of videos are a blast!
I love these Pc repair videos. I don’t watch them all but there great. Nothing is worse than when your rig randomly dies and you can’t figure out why.
To this day I’m still scared to play world of warships on my 3090 rig because that’s the game that fried that GPU multiple times until I replaced the PSU and motherboard through RMA
I built in this case the other day actually, there's quite a few hidden connectors that came in this case, had to pull them all out and found a few more to plug in before the power button worked. I hate this case and love it at the same time LOL. But, as part of this series you should consider cleaning up the wiring (my OCD talking) after you've fixed it, if there's time!
learning a bunch from these
just starting to watch but this is one beautiful rig
Greg your my favorite tech TH-camr thank you for all the videos
Thanks for watching!
A MILLION COMING SOON! WELL DESERVED TOO🖤
This here… is another Greg Salazar BANGER!
Great content again, love the series
i wish you could send it in for diagnostic and actually hear back from someone to tell you what happened . great episode i was thinking out loud the whole time like you could hear me lol
Good job buddy!
Good of you to do that for him Greg. At least he will have it working for his son and when the new 3950x comes in he can get the 5500 chip back to you. Strange issue though. Was the 3950x new in box from Amazon?
For new builders: put your new machine together sitting on the motherboard box to test before you set it up in the case. Saves troubleshooting in the case.
The requirements for the CPU warranty is crazy I contacted them,
they wanted a list of everything I tried to resolve the problem.
and then wanted the board name current bios on the board
then they wanted you take a picture of the CPU on the board
with the part and serial number clearly visible.
So I took my losses and just bought a new CPU
because I knew that's what it was,
but in all fairness I had it in a MSI GAMING EDGE X570 WIFI board
I also learned to stay clear of those as well
I love that long pause on the MSI logo.. . ;-)
His fan configuration is very good. (ie; intake & exhaust).
not only is it a good idea that you're fixing these rigs fo free (intentional "fo") but viewers can check out other viewers SWEET rigs!
Love the albums in the background !!!
This really makes me want to do a series similar in Dallas.
return window? i have a 3900x and a ROG 570x motherboard i just returned last week.. it was bought preordered release date of the CPU launch. i'm glad there is a good warranty law here in norway for the first 2 and 5 years.
Great job on the fix. :)
Great job. Glad he can RMA it.
Once had a bad CPU auxiliary 8-pin power cable. There was physical damage to one of the wires on the connector. As a result, the system would not power on at all - just like what’s shown in this video. Once I replaced the cable, the system immediately powered on and booted up.
I have run into a similar problem with the power cable going from the wall to the power supply being bad. It was such a nightmare switching out parts that I knew worked and not understanding why I couldn’t get it to work. Then I swapped the power supply cable and it powered right up. It was the simplest, most complicated issue I’ve ever solved.
Pretty sweet Christmas gift. I’m not really a fan of all white PC builds but if someone gave me this one for Christmas, I’d definitely appreciate it.
Having a high rate of AMD Ryzen chip failures is astonishing. I was watching all your previous episodes and it amazing that its happening. Recently built 5900X rig and wonder if I should be worried?
your odds for no failure is still pretty high since the sheer number of the same chips means a lot more of them will fail. it doesn't mean that it's a coin flip by any means.
I like the all white look, super clean set up
thats a beautiful build
Tbh I am surprised you didn't check the CPU before removing the whole motherboard, but I'm glad you found the issue and were kind enough to send it back with a working CPU so the gift of disappointment wasn't all that was given on Christmas.
Very smart choose, I know from experience AMD warranty depending on it can take between 2-3 weeks to 2 months. Was pretty painful when my CPU died.
So I had an issue like this with an intel system. However in my case, it ended up being using an extension cable for the cpu power. Once I swapped that and just ran the psu cpu power cable directly, no issues.
On a first build, once you checked the connections, I would check the motherboard isn’t shorted because a lack of spacers to the case 🤷♂️
Didn't check the jumpers for the power button to make sure the button was the issue? You can short the 2 pins and see if it starts. Would have done that step 1 after checking cables and connections. Continuing to watch as you now check the graphics card w/o knowing if its just the power button on the system. Can't wait to see what the issue is.
Now at the point where you replaced the motherboard. I'm guessing possible expanded pin not making proper connection on motherboard power. But I'm thinking cable between PSU and MB. Continuing to watch from 10:21.
CPU, Ouch.