Customer Service English: Greeting the Customer

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  • เผยแพร่เมื่อ 28 ธ.ค. 2024

ความคิดเห็น • 19

  • @Believe703
    @Believe703 3 ปีที่แล้ว +6

    I just came across this chanel and don't wanna move away, because I'm taking every skills I need as a new call center agent, thank you sir, it's very helpful your chanel to me with this very clear English.

  • @yessikaalexandraperezvilla9666
    @yessikaalexandraperezvilla9666 3 ปีที่แล้ว +6

    HEY THANKS AND GREETINGS FROM BOGOTA COLOMBIA!

  • @nermosh
    @nermosh 4 ปีที่แล้ว +12

    Really useful for those who have fluent English and rich vocabulary on general topics, but had never faced the Customer Service role.

  • @talentunburied
    @talentunburied 3 ปีที่แล้ว +3

    Hi. I have stayed at many different Hotels in 2020-2021 in California and have noticed some things about Customer Service. 1. The way I was treated depended on me. By showing Patience and Kindness to the Counter Person first He or she knows I mean well and appreciate their position. 2. They are more likely to treat me real not with bologna! 3. They may give me even more consideration during my stay. Be Sincere. Do not Patronize or attempt to sound sincere if you are not sincere. Mutual respect makes a huge stress free conversation !

  • @karincentenaro356
    @karincentenaro356 ปีที่แล้ว

    great resource for up the English for this position, thank you for share, luke

  • @rosemariejdelacruzrose4592
    @rosemariejdelacruzrose4592 2 ปีที่แล้ว

    Hello,there ! I like the clarity of the subject make sense,by the way this is Ross just to let you know.

  • @magdagutierrez4101
    @magdagutierrez4101 4 ปีที่แล้ว +8

    BUENA INFORMACIÓN, ME DA GUSTO ESCUCHAR ÉSTE TIPO, DE NATIVO HABLANTE LO HACE CON UNA FLUIDEZ QUE YO, PUEDO ENTENDER UN 70% DE INGLÉS DE LO QUE ÉL, ESTÁ EXPLICANDO GRACIAS TE AGRADEZCO POR ESTO JOVEN

  • @Sofiavvv11
    @Sofiavvv11 4 ปีที่แล้ว +4

    You're so good at teaching english. :D

  • @jvd4974
    @jvd4974 3 ปีที่แล้ว +1

    This is helpful.. i usually watching and listen to ur channel. I have an idea now wow! it works sir.

  • @cheapidol806
    @cheapidol806 3 ปีที่แล้ว +1

    ✋hello am pidol from cambodian 🇰🇭thank you for shearing😻

  • @edwinserrano2108
    @edwinserrano2108 3 ปีที่แล้ว +1

    I always welcome my customers before anything.

  • @wallacymendonca6400
    @wallacymendonca6400 5 ปีที่แล้ว +1

    Great Luke

  • @nicole917-q8x
    @nicole917-q8x 4 ปีที่แล้ว +4

    I usually don't greet them Hello/Hi..
    I am starting by:
    Good Morning / Afternoon. (Company Name). How can I help you?
    We don't really mention name and this is not really standard protocol in our company.
    Does it sound rude?

  • @upmgnrega7088
    @upmgnrega7088 5 ปีที่แล้ว +1

    Cool beginning.

  • @daudinsaari8414
    @daudinsaari8414 4 ปีที่แล้ว +1

    Informative

  • @abdellahabdellah4870
    @abdellahabdellah4870 3 ปีที่แล้ว +4

    why your english is so clear while other american's english is not

    • @lupitadardon442
      @lupitadardon442 2 ปีที่แล้ว +8

      I would say is because he is a teacher and he knows that people watching his videos are probably not native English speakers, so his pronunciation is clear and maybe he is speaking a little bit slower than in a normal conversation.

  • @VentiVonOsterreich
    @VentiVonOsterreich 4 ปีที่แล้ว

    The intro jingle gives me Casually Explained flashbacks

  • @daudinsaari8414
    @daudinsaari8414 4 ปีที่แล้ว

    Useful