Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Hi, I am having problems with my laptop Dell Inspiron 3593...I followed the hardware diagnostic scan as you mentioned...marked all the boxes then I did the BIOS setup ..I tried factory reset with no success .. my laptop is stuck on the Support Assist OS Recovery & just keeps loading & loading? Not going beyond it? What can be the problem? Or what can I do?
Reset windows 10. F11 does not work. I can do F2 and F12. Ran diagnostic and was no problems were found. The Dell blue bar loads but it then goes to Oxc000021a . Can I do factory reset on bios?
Thanks for your email and advice. Thanks for your help. I sold my laptop & the buyer played about with the settings & could not get windows to load . Told him not to play with the settings he hadn't a clue what he was was doing . Thanks to your advice you sent me the laptop is back up and running great . I am so grateful to you
@@user-xz2ql4vt9x 1. Are you able to try the steps seen here? th-cam.com/video/EIrJ_w0fMBI/w-d-xo.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
On the reset does it delete all the data properly? i.e. can files be recovered off the Hd disk user partition with a recovery data tool. I am selling mine and have a lot of financial data, and passwords stored for access to my One drive.
Yes. During the factory reset process, there should be an option to erase everything or to save your DATA. You would choose the option to save. But even then, depending on where your restore point is, you may loose some apps that were installed after that point was created.
Did you ever get this done? I found a tossed out Dell Wyse (nice screen!) But I think the CPU/ RAM configuration on the Wyse Thin Client systems isn't powerful enough to run day, Win 10 or 11. There is a version of Win 10 & 11 called Tiny 10 or Tiny 11. Thank you
Hi, my Dell Inspiron 7537 flashed a message about a critical battery failure and to replace before continuing. I have replaced the battery but PC will not boot up and after the Dell logo stops with a black screen. I watched some of your videos but it basically cannot factory reset, diagnose or any others options. After spending several days and countless hours, I thought up leaving a comment, maybe this can be resolved without too much expense. Thank you.
1. You cant run the diagnostic scan? What happens when you try? 2. If you perform the power drain procedure seen here th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html but do not put the battery back in and just use the computer with only the charger, is there any change?
hello, i have problem here. i have acer nitro 5 an515-57 and when i powered up, only backlit and power indicator turn on. screen still off, no acer logo. it happen after i try to enable sagv (before it was disabled). have tried swapping ram, disconnect battery and cmos battery for 5 hours, but still no sign of progress. please help me sir
1. For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :) 2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey i watched that vide, and the old one. power seems good both battery and AC line. only have 2 pc of ram that already installed, then tried many position but atill no luck. and unplug CMOS battery for 5 hours also didn't work. tried unplug all connecting cable inside, still no sign of progress 🙃
no overheating, no spill, turned off update. i was trying to reach 2993mhz gear 1 config. default waa 3200mhz gear 2. first i disable SAGV then it run at gear 1 2666mhz. so i tried to revert it back by enabling SAGV, but it didn't boot, only black inactive screen
I did run the diagnostic test through F12 as shown in your video. Everything appears to be fine. I did try the BIOS Recovery option, and the problem persists. The cursor remains stalled.
Can you find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
It would have been nice to see the end result. What happens to Microsoft Visual C++ and other files that get wiped out? Will they automatically install when I reinstall my apps or do I need to do some leg work to recover them and other files?
That depends on what software you have on your computer and where the restore point is. Seeing what happened to the software on my computer would be of little use. Depending on where the restore point is, you may lose some software before that point. Or if a restore point is not being used, you would lose all software installed after the 'factory settings' directly after factory. Usually, not a lot is included at that point.
Im having a BIG problem with my dell!! I of course when doing the factory reset thought it was charging while it was resetting well it shut down. I followed you and ran the bios test and when finished said 0 problem detected! When turning on it laptop no boot device found pops up. Please help me
If the computer turns off during a reset, the OS is most likely damaged and needs to be reinstalled: How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
Thank you for the video. I have trouble loading the window, tried the procedure but 'There was problem resetting your PC. No changes were made' is displayed on the screen what should i do next?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
hey i have a question, i have a hp laptop that is pretty old, and recently after installing a app called fl studio which makes music it started being extremely slow (im going somewhere with this) and after i installed it i turned it off, and this laptop is very slow usually takes around 20 minutes to turn on all the way and the wifi was terrible you needed to be in the same room as the wifi and it didnt work while unplugged. but now it took 2 hours just to get past the hp loading screen, and when you enter the password it just doesnt load up. i decided to just factory reset it using shift and that power symbol on the screen where you put the password in and it factory resetted fine. it fixed the power issue so now it can be used without it having to be plugged in, but i cant use it. after the factory reset, it immedtly went into a boot loop. what do i do? i cant get it out of the boot looping and i was hoping you could help me solve this issue. thank you
Your computer slows down? Have you fully updated as seen here? th-cam.com/video/DPBi13q0H8I/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a dell latitude 3540 & I changed the name of the device in the Bluetooth settings & it said to see the name change reflect I needed to restart my comp. so I restarted & it just gets stuck on the welcome loop and won't go into windows. any ideas?
Can you try the steps seen here? th-cam.com/video/N7WO5EqZpBE/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Please help I have a old windows 7 dell and it’s only loading to the logo I hit f12 and I did the legacy boot and uefi boot I have no idea how to make it work is it just garbage?
Hi.I disabled my administrator in my computer and forgot to put a user account. I restarted and now I'm locked out.How can I enable it?(Hp compaq 8000 Elite SFF PC).
1. For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :) 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@rostking3557 1. For a computer that turns on and works well but does not charge your battery, view this video: th-cam.com/video/arZpfqcVoUs/w-d-xo.html 2. 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello there, I have a optiflex 7020 dell from 2015 it has window 11, I’m trying to do the f11 and it don’t show nothing, this PC was in my closet is almost new can you help me
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Is this the process that you’d do if you are selling or gifting your laptop to another party and want to factory reset it? Also, when reinstalling windows is that something that will happen automatically or would you need to pay to reinstall the windows os?
Yes, if I were selling or giving away my computer, I would reset it first and delete all the DATA. If you prefer to reinstall Windows instead of reset it, you can do that for yourself as seen here: How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Hay big man I just got a dell studio one from my aunt that passed a two or three weeks ago and it's atouch screen what do I do to reset th whole thing I am not trying t to save anything or get any of her info I would just like to be able to use the the computer please I hate to have to just junk man
Stuck how? Is the computer frozen or is it not accepting the password? Can you access the Dell diagnostic test as seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit
hi. I purchased a new Dell computer from Costco with Windows 11 operating system. I down loaded my personal data & Microsoft Office. My personal data has lots of financial data. Now I want to return it. I talked to Costco. They will accept the return. I watched your video how to reset. After reset it gives a message press F12 then all TPM data will be erased. Or press Esc to continue. F12 does not do any thing. When I press Esc. It continues and askes me for Microsoft ID & Password. When I provide it. It loads back few of my data. Please help.
I have a refurbished latitude 7480. I cannot get the boot process to complete. The message is PXE-E61 Media test failure, check cable. Diagnostics show everything is fine. I tried changing Bios. Still no complete boot. I tried to tap F11 for factory reset, but it doesn't go into the factory setting screen. It just tries to boot, and fails. Can you help me? Thank you.
Can you enter BIOS and find any Restore or Repair options? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey No spillage; no recent updates that I'm aware of; overheating is possible ( Latitude 7480 tends to get warm as it runs. The day before booting stopped, I was on the laptop 2 or so hours rather than the usual 1 or so hour). I tried to restore settings, but booting was still unsuccessful. I couldn't find a repair option. F12 screen allows me to change boot mode options quickly. UEFI, Secure Boot Off Mode results in the error messages; UEFI, Secure Boot On Mode results in no bootable options found; Legacy Mode results in a stalled blinking cursor. If I change Boot sequence in Legacy putting Onboard NIC first, the result is the error message; if I make M.2PCIe SSD first, the result is a stalled blinking cursor. If I remember correctly, the booting has always shown those error messages, but the booting process would still continue into Windows. Consequently, I did not pay much attention to the error messages. Now the error messages appear, the cursor stalls, and booting into Windows fails.
So I have a Dell OptiPlex 3040 and when trying to figure out my GPU I ended up making my computer go black, unable to load into the PC, only the opening fell screen. Been trying to factory reset however I'm unable to find the option for it. F2 brings me to some maintenance thing and F12 brings me to bios. Neither F11, F10, or Del, have options and if they do I would not know as I assume when my PC tries to load it up, it goes black and I can't see anything. In desperate need of help here
Can you run the Dell diagnostic test as seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit. Also, can you find any Repair or Restore options in BIOS?
The video is to reinstall a Dell. The 2nd half of the video (hitting F11) shows an HP laptop. Now I chose to believe you but you could have said "I'm going to show this on an HP but it will work on your Dell."
The only part of the install process that differs from one brand to the other is how to initially access the startup options by using a function key and start the install process. After that, most brand computers will be the same as the Microsoft software takes over. What benefit would it have been to show that part on a Dell and not an HP?
@@PC_Monkey Mention it in the audio b/c seeing the HP I was worried you'd misedited the video. Look, you helped me. I learned something. You just needed one more sentence "this works for all brands". You do a great service.
Agreed. Novice folks to PCs may get apprehensive or even me if I was in a pinch. Mentioning would help to take relieve the apprehension of an already bad situation when having to reset a computer.
Sounds good. If I choose to edit this video like this again in the future, which I prob wont do cuz im not that lazy anymore lol, ill mention the edit. thx !! @@jannarkiewicz633
I’m getting a bunch of computer crashes happening to my PC lately called Blue Screen of Death (BSOD) . I normally just play league of legends on my PC but whenever it crashes I be getting different codes that pops up whenever it happens . Can this resolve the issue ?
Can you try the steps seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Everything boots up fine but the only problem is whenever I load in to a game of league of legends , my computer crashes mid-game numerous times and this happens non stop . What appears on my screen whenever I get a blue screen of death ☠️ are these 4 codes : 1.attempted write to readonly memory 2. kmode exception not handled 3. driver overran stack buffer and 4.irql_not_less_or_equal . I’m on a dell desktop running on Windows 10.
What does it show you? Also, is your Dell working well otherwise, and just cannot factory reset or is it not turning on and working well? If not, what is happening?
I was trying to update my windows frm 10 to 11 on my dell laptop, it keeps stopping at 71% of step 3 of 3 installation, and my pc met all the requirements for windows 11 So I watched a video on TH-cam for solutions, the video made me delete some files from c drive after deleting those files my pc refuse to boot Any help pls I went to to c drive-windows-software distribution folder and deleted everything there I also went to c drive-windows-system32-cat root and deleted everything there I also went to cat root2 and deleted everything there after deleting the above mentioned my pc refused to boot up Pls is there anyway I can fix this or recover the above deleted in bios?? Will factory reset fix this???
How long should it actually take to reinstall Windows....? My PC shows it is at 100% of Back up for data and settings transfer, and has been at that point for many hours. Seems stuck now.
Depending on the computer and the health of the operating system, it can take a few hours sometimes. However, if its stuck, something is wrong. Was your Dell turning on and working well before this attempted reset? If not, what was happening?
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
How do you get pass a password to reset my Dell laptop? My mom found this perfect laptop in the garbage and it has a password on it and can't get pass it to use the the laptop. Can you help me to factory reset it please?
I did everything on your option 2 from the shift and restart button but it continues to take me to my blue log in screen. Do you have another option?! This is not working for me.
How is resetting not working for you? Whats happening when you try? Also, is your computer turning on and working well otherwise? If not, what is the issue you are trying to fix?
My laptop turns on, it’s asking for a password, pin or fingerprint but it doesn’t accept any of them. When I follow your step, it just takes me back to the same screen to log in with password, pin, or fingerprint.
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
I tried to dual boot popos linux but laptop got crashed. Now I tried your way but I am not able to open the window you showed at 4:20. Thank you so much.
I NEED HELP....lol I have a Dell Inspiron 15 7000 gaming computer. I do not remember the log in password. When I hold the shift key down and restart the computer I get the Troubleshoot option. When I tap the troubleshoot option in the next screen I only have Option 1 startup settings and option 2 UEFI firmware settings. There is no factory RESET option tab. Is there any other solutions for me?
I appreciate the nice video, as ever, but it would be very nice to know how long the reset you chose at about 2:45 takes to delete everything except Windows.
@@PC_Monkey Thank you for the reply, but I figure that most Win 11 PCs are "modern" enough to process data at a fairly decent speed. I was in a time crunch when I did the factory reset you featured herein, so I would've liked to have known, in general, how long the reset might take. Please take this as it's intended: as constructive criticism. Something like, "The Win 11 laptop used in this video was a XX gen Core i-X laptop - equipped with XX GB of RAM - and was built in the year 20XX. It completed the reset featured in this video in XX minutes. Your mileage may vary," would have been very helpful to me. Please keep on making the helpful videos. 👍
Hay am trying to factory reset a work laptop, i follow your steps and everything but when everything is done and its setting up everything its asking me to login to a microsoft email and when i put my personal email it says that i can only be an email affiliated with the organization that am working. Can you help me out?
1. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html 2. However, if your device is still being managed by the org, they would have to release it in some cases.
I.v followed your advice to factory reset but it says no bootable device ? Help . Not sure how to get into the bios.dont know how to do that. Can you help please
1. Was your Dell working well before this attempted reset? If not, what was happening? 2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
would you be able to help me make a work laptop my own? i made a second account on the dell laptop with a personal email rather than my work email, but itstill showing "managed by organization" in the settings
Forgotten password, when i press the shift key and restart screen goes blank and a no output message. F11 doesn't work in fact no f# works. I'd be very grateful if you can help mate. 🙏
@PC_Monkey thanks kindly, that's exactly what I said in the comment it doesn't work, neither does trying to turn it on and off. I appreciate your help 🙏
I did a factory rest on my Dell laptop and now when I finish setting up the laptop, the setup screen pops back up to do it all over again. I've gone through each page of the set multiple times. I ran a diagnostics test and everything passed accept for the battery. Any help would be greatly appreciated.
hey bro, my Dell laptop starts lagging after I deleted unnecessary files so I restart then it stuck in windows logo and it keeps loading for hours so I try to diagnose then it says that there are corrupt files so I decided to reset the laptop and to start again. what should I do? Should I choose factory reset?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Hey. I am in the process of formatting my dell laptop. It's got to a stage where it shows the dell logo with a loading circle, after my screen goes completely black for a few then it shows the blue screen for a sec and it has that 64% ..don't shut and it's been going on for hours. Is it normal ? Or what should I do? Please help
Have you tried running the Dell diagnostic test as seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. Was your Dell working well before this attempted reset? If not, what was happening? 2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
What if you do all these steps and the system keeps saying "you need to free up space" to erase the system. But theres nothing to erase.....no videos no images no nothing.
Can you erase DATA as seen here? th-cam.com/video/Dt5_GXotTmE/w-d-xo.html. If that fails to help, consider a new install instead of a factory reset; How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
My dell laptop that is nine years old with windows 10 installed gives me a blue screen with a white circle that goes around and around and I would like to have help making it go back to factory default settings. I’ve been trying to figure out myself how to fix it and the first time I took the battery out and put it back in then within five minutes it went to This message that said it would fix the C Dr. and I let it go for an hour or more and it said he had reached 100%, but then before anything else could happen my computer died because it was not plugged in. I have not been able to get back to that screen. I am a 75 year old widow and I was writing a book that’s in the laptop. Candace
Can you try the diagnostic test as seen here? th-cam.com/video/EIrJ_w0fMBI/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My aunt passed away when when we get separated all her stuff from her house I got the Dell Studio One touchscreen desktop computer it's just a monitor and it's got the computer on the back of the you know behind the Monitor and touch screen and I can't get past password Park cuz I don't know her password
Okay, im at a loss with my uncles computer. I have check double checked and triple checked the bios settings and have tried changing things around. I dont have the option on it to change the legacy thing you were talking about in a different video. I cant start the laptop up in safe mode because it doesnt even give me an option to do so. I am working on a dell inspiron m5030. I have ran the diagnostics on it multiple times. First time i ran it the diagnostic test had a hard drive error. I changed out the hard drive. Ran the diagnostic tests three times afterwards and they were all good to go. I went to try the factory rest and as i turn it on and press the f11 multiple times until i ended up back on the same screen i have been having since changing out the hard drive. It loads the dell screen and then goes to a black screen with a flashing undercursor. I have tried using all the f function keys and im not able to get a factory reset to go. I have also pulled the motherboard battery and after about 5 min put it back in again and i still have the same issues. Can you give me any advice on how to fix this?
After installing the new HDD, you have to install an operating system to it. They usually dont come with OS's preinstalled :) How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html You can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
@PC_Monkey okay so I downloaded the windows 10 installation onto a flash drive and I tried plugging it into the laptop and it is still not wanting to go past the blank screen with flashing cursor bar. I went through the boot up selections and it doesn't have the options to do anything with the flash drive. I have tried going into the bios and changing the boot up order to boot from the flash drive first and it still didn't do anything. I will attach photos of the screens that I am working from
So I did the reset with the option to keep all of my files. It is totally stopped at 57%. It says “installing 57%”. Please keep your computer on and plugged in. It’s been three hours for sure.
Latitude 7480 still does not boot. I ran diagnostics through F12. Everything was fine. I tried restoration through BIOS. It did not solve the problem. I reseated SSD. It did not solve the problem. I changed Boot Mode. It did not solve the problem. Nothing happened that I know about before laptop stopped booting. One day it was working; the next day it stopped booting. Just a stalled blinking cursor.
Were you able to find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey I did try to restore in BIOS, but it did not work. Booting continues to stall. No spills, overheating, or updates that I am aware of. What else can I do?
1. Are you able to try the steps seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html 2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I want to assume for the first method, in my case i just bought my laptop from a pawnshop i just want to get rid of everything it may have, "remove everything" would be better?
I have a dell inspiron that i got from a storage locker. I want to gift it to my son for him to use. F12 will not take me to the reset page. Any other way??? Thanks in advance. FYI F12 will take me to the internal HDD CD/DVD/RW DRIVE, BIOS SETUP/DIAGNOSTICS Page. Have tried multiple times
1. Does the Dell turn on and work fine? Can you factory reset from the desktop? 2. If not, can you run the Dell diagnostic test as seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
Hey I have a question I found a computer Dell inspirion one window 7 and its locked have to have pass word and won't to factory reset but every time I go to repair won't load what can I do?
@@5260pearl 1. Sorry. Win7 could be too old for these steps :( 2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
so I have a computer from 2017 that stopped working properly so I stopped using it and now I want to use it again and I tried multiple ways to factory reset it but I just can't find the option and in every video I watch has a different windows boot manager or boot system so there way of finding it is different than mine. so after I tried to boot it up with a memory stick and I can't do that either. Pease help. and also every time I want to boot it up normally it just goes in to self repair mode to fix the hard drive and I have left it for about 12 hours and it doesn't fix it.
@@PC_Monkey I already done multiple diagnostic tests and every time when it's testing the hard drive it does very loud beeping and says there is hard drive failure. And yes I do have a dell.
@@Michaelwave-m3k Sounds like you found your issue then lol If your HDD fails the test, then it is most likely bad and should be replaced. Let me know if you would like help with that operation. After installing the new drive, you would need to install an operating system onto it as seen here; How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
@@PC_Monkey alright thank you for the help I have been trying to figure out if I should replace it with a better storage like a ssd but idk how to chose one for the laptop.
@@Michaelwave-m3k Yes! I would replace the HDD with a SSD. They are faster and break less often. Most likely you need a 2.5 inch SSD with a SATA connection. The storage size is up to you. You can see some options here: www.amazon.com/shop/pcmonkey/list/151Q0TXYMND7O?ref_=aip_sf_list_spv_ofs_mixed_d
I have a work Dell laptop. I don’t work there anyone and they let me keep the laptop. I did the windows restore and I did the full restore however it still keeps asking me for my work credentials to log in. How do I delete all my work stuff ?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html Create Windows 10 Install Media FREE: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html Create Windows 11 Install Media FREE: th-cam.com/video/dacx6WRkIJs/w-d-xo.html If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
1. You have a Dell? This happens at startup and does not reach Windows? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Depends on what the problem is lol. What is your problem? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. Why can you not get past the login screen? What is happening? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a Dell Latitude 7480. I tested the bios and when trying to reset the operating system It will not let me get to the F11 function to do so. When the boot agent starts, I get two errors "PXE-E61: Media test failure, check cable" and "PXE-M0F: Exiting intel Boot Agent" what are your thoughts? I bought this from PC Liquidators 1.5 years ago.
Yes. In F2 I checked the time and date and the boot sequence. F12 I ran the Diagnostics and emailed you. After seeing your email I went back to F2 and was able to "Restore Settings". Now when I boot the Windows icon and the dotted circle comes up for 1 or 2 seconds and then the blue screen returns. By the way. Thanks for your help. love the videos!
@@user-td1ok5ve3v Thx :) If the diagnostics passed the hardware, then you can try to reinstall Windows :) How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html Create Windows 10 Install Media FREE: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html Create Windows 11 Install Media FREE: th-cam.com/video/dacx6WRkIJs/w-d-xo.html If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
1. Assuming you have a Dell, can you try the steps seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. You power it on, and it only shows you time and date and does not fully load Windows? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Latitude 7480 will not boot. Changing boot mode or boot sequence results in stalled cursor or error message PXE-E61 and then stalled cursor depending upon mode or sequence. Tapping F8 for factory reset does not work. Restoring in BIOS does not fix booting stall. No repair options found. I believe that originally error message did appear when booting, but booting would always complete. Now booting always stalls. Tried reseating SSD (no go). Ran diagnostics (all OK). No spillage. Unaware of any recent updates (but may be possible). Possible overheating (ran laptop longer than usual on day before booting ceased). For more details, see comment and replies in "G" just below in comments. Thank you.
Are you able to run the diagnostic test as seen here? studio.th-cam.com/users/videoteI_R9XpH_U/edit. You said the computer could have been overheating earlier?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset. How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
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Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Hey i need help i think we have a virus i try to reset something seems to be blocking me the screen just goes white can't do anything
Halla man I had problem installing my windows I just watched this let me try it out... THANKS
Hi, I am having problems with my laptop Dell Inspiron 3593...I followed the hardware diagnostic scan as you mentioned...marked all the boxes then I did the BIOS setup ..I tried factory reset with no success .. my laptop is stuck on the Support Assist OS Recovery & just keeps loading & loading? Not going beyond it? What can be the problem? Or what can I do?
Reset windows 10. F11 does not work. I can do F2 and F12. Ran diagnostic and was no problems were found. The Dell blue bar loads but it then goes to Oxc000021a . Can I do factory reset on bios?
I watched this video last weekend. Today I had to reset my pc. I did what you said & it worked. Thank you.
Great to hear !! Always here to help :):)
Thanks for your email and advice. Thanks for your help. I sold my laptop & the buyer played about with the settings & could not get windows to load . Told him not to play with the settings he hadn't a clue what he was was doing . Thanks to your advice you sent me the laptop is back up and running great . I am so grateful to you
Great to hear !! Always here to help :):)
My dell computer is turning on blue
@@user-xz2ql4vt9x 1. Are you able to try the steps seen here? th-cam.com/video/EIrJ_w0fMBI/w-d-xo.html
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Thank you.
Your welcome !! Happy to help :)
On the reset does it delete all the data properly? i.e. can files be recovered off the Hd disk user partition with a recovery data tool. I am selling mine and have a lot of financial data, and passwords stored for access to my One drive.
Not if you choose the erase everything option. All DATA should be erased and should not be able to be recovered.
Is there any way to do factory reset without removing widows but apps yes
Yes. During the factory reset process, there should be an option to erase everything or to save your DATA. You would choose the option to save. But even then, depending on where your restore point is, you may loose some apps that were installed after that point was created.
Thanks so much this worked so well!
Great to hear !! Always here to help :):)
Dell Wyse 5070 Thin Client: Can this handle windows 11? And will the Windows 11 Bootable USB stick overwrite the existing ThinOS?
Did you ever get this done? I found a tossed out Dell Wyse (nice screen!) But I think the CPU/ RAM configuration on the Wyse Thin Client systems isn't powerful enough to run day, Win 10 or 11. There is a version of Win 10 & 11 called Tiny 10 or Tiny 11. Thank you
Brilliant very helpful and so easy to follow
Thanks !! Glad this video was helpful :):)
Super helpful thanks!
Happy to help :) Always here if needed !!
I want to remove my files as I’m giving it to someone else. Do I factory reset and remove files? Will it keep the programmed already on the laptop?
Yes, you can remove all files by a factory reset :)
Hi, my Dell Inspiron 7537 flashed a message about a critical battery failure and to replace before continuing. I have replaced the battery but PC will not boot up and after the Dell logo stops with a black screen. I watched some of your videos but it basically cannot factory reset, diagnose or any others options. After spending several days and countless hours, I thought up leaving a comment, maybe this can be resolved without too much expense. Thank you.
1. You cant run the diagnostic scan? What happens when you try?
2. If you perform the power drain procedure seen here th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html but do not put the battery back in and just use the computer with only the charger, is there any change?
hello, i have problem here. i have acer nitro 5 an515-57 and when i powered up, only backlit and power indicator turn on. screen still off, no acer logo. it happen after i try to enable sagv (before it was disabled). have tried swapping ram, disconnect battery and cmos battery for 5 hours, but still no sign of progress. please help me sir
1. For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_Monkey i watched that vide, and the old one. power seems good both battery and AC line. only have 2 pc of ram that already installed, then tried many position but atill no luck. and unplug CMOS battery for 5 hours also didn't work. tried unplug all connecting cable inside, still no sign of progress 🙃
no overheating, no spill, turned off update. i was trying to reach 2993mhz gear 1 config. default waa 3200mhz gear 2. first i disable SAGV then it run at gear 1 2666mhz. so i tried to revert it back by enabling SAGV, but it didn't boot, only black inactive screen
I did run the diagnostic test through F12 as shown in your video. Everything appears to be fine. I did try the BIOS Recovery option, and the problem persists. The cursor remains stalled.
Can you find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
It would have been nice to see the end result. What happens to Microsoft Visual C++ and other files that get wiped out? Will they automatically install when I reinstall my apps or do I need to do some leg work to recover them and other files?
That depends on what software you have on your computer and where the restore point is. Seeing what happened to the software on my computer would be of little use. Depending on where the restore point is, you may lose some software before that point. Or if a restore point is not being used, you would lose all software installed after the 'factory settings' directly after factory. Usually, not a lot is included at that point.
F11 doesn’t work on Dell
Im having a BIG problem with my dell!! I of course when doing the factory reset thought it was charging while it was resetting well it shut down. I followed you and ran the bios test and when finished said 0 problem detected! When turning on it laptop no boot device found pops up. Please help me
If the computer turns off during a reset, the OS is most likely damaged and needs to be reinstalled:
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
Thank you for the video. I have trouble loading the window, tried the procedure but 'There was problem resetting your PC. No changes were made' is displayed on the screen what should i do next?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
ou can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
Formating pc or reseting pc. Whats difference?
hey i have a question, i have a hp laptop that is pretty old, and recently after installing a app called fl studio which makes music it started being extremely slow (im going somewhere with this) and after i installed it i turned it off, and this laptop is very slow usually takes around 20 minutes to turn on all the way and the wifi was terrible you needed to be in the same room as the wifi and it didnt work while unplugged. but now it took 2 hours just to get past the hp loading screen, and when you enter the password it just doesnt load up. i decided to just factory reset it using shift and that power symbol on the screen where you put the password in and it factory resetted fine. it fixed the power issue so now it can be used without it having to be plugged in, but i cant use it. after the factory reset, it immedtly went into a boot loop. what do i do? i cant get it out of the boot looping and i was hoping you could help me solve this issue. thank you
Did you ever figure it out, having same issue
Hi, what do I do when my system keeps slagging. This happens most when I try to edit my videos. And it wasn't like this before.
Your computer slows down? Have you fully updated as seen here? th-cam.com/video/DPBi13q0H8I/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a dell latitude 3540 & I changed the name of the device in the Bluetooth settings & it said to see the name change reflect I needed to restart my comp. so I restarted & it just gets stuck on the welcome loop and won't go into windows. any ideas?
Can you try the steps seen here? th-cam.com/video/N7WO5EqZpBE/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Please help I have a old windows 7 dell and it’s only loading to the logo I hit f12 and I did the legacy boot and uefi boot I have no idea how to make it work is it just garbage?
Are you able to run Dell diagnostic scan as seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
Hi.I disabled my administrator in my computer and forgot to put a user account. I restarted and now I'm locked out.How can I enable it?(Hp compaq 8000 Elite SFF PC).
My Dell laptop is not turning on when I try to turn it on by plugging the charger , red light starts blinking please help 🙏🙏🙏
1. For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
It finally turned on but now it is not charging orange light keeps blinking plzz help
@@rostking3557 1. For a computer that turns on and works well but does not charge your battery, view this video: th-cam.com/video/arZpfqcVoUs/w-d-xo.html
2. 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hey i'm having the issue on my dell laptop where I can't use anything on task bar like it's just for display
Hello there, I have a optiflex 7020 dell from 2015 it has window 11, I’m trying to do the f11 and it don’t show nothing, this PC was in my closet is almost new can you help me
What do you see when trying to start the computer? Is it not booting up correctly to Windows?
I am having a problem getting into my computer..I updated it and it told me that the pin is no longer available..how do I get my pin
So my dell pc needs additional disk space to reset it but won’t let me clear up the space I need ( 3.92 GB ) What can I possibly do?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Is this the process that you’d do if you are selling or gifting your laptop to another party and want to factory reset it? Also, when reinstalling windows is that something that will happen automatically or would you need to pay to reinstall the windows os?
Yes, if I were selling or giving away my computer, I would reset it first and delete all the DATA. If you prefer to reinstall Windows instead of reset it, you can do that for yourself as seen here:
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
Im having trouble getting pass the key ID. After the F12 method.
Hay big man I just got a dell studio one from my aunt that passed a two or three weeks ago and it's atouch screen what do I do to reset th whole thing I am not trying t to save anything or get any of her info I would just like to be able to use the the computer please I hate to have to just junk man
Your on the factory reset video for Dell. Were you able to follow the steps seen here?
Hello my laptop is stuck on a sign in option any idea how to bypass that
Stuck how? Is the computer frozen or is it not accepting the password? Can you access the Dell diagnostic test as seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit
hi. I purchased a new Dell computer from Costco with Windows 11 operating system. I down loaded my personal data & Microsoft Office. My personal data has lots of financial data. Now I want to return it. I talked to Costco. They will accept the return. I watched your video how to reset. After reset it gives a message press F12 then all TPM data will be erased. Or press Esc to continue. F12 does not do any thing. When I press Esc. It continues and askes me for Microsoft ID & Password. When I provide it. It loads back few of my data. Please help.
I have a refurbished latitude 7480. I cannot get the boot process to complete. The message is PXE-E61 Media test failure, check cable. Diagnostics show everything is fine. I tried changing Bios. Still no complete boot. I tried to tap F11 for factory reset, but it doesn't go into the factory setting screen. It just tries to boot, and fails. Can you help me? Thank you.
Can you enter BIOS and find any Restore or Repair options? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey No spillage; no recent updates that I'm aware of; overheating is possible ( Latitude 7480 tends to get warm as it runs. The day before booting stopped, I was on the laptop 2 or so hours rather than the usual 1 or so hour). I tried to restore settings, but booting was still unsuccessful. I couldn't find a repair option. F12 screen allows me to change boot mode options quickly. UEFI, Secure Boot Off Mode results in the error messages; UEFI, Secure Boot On Mode results in no bootable options found; Legacy Mode results in a stalled blinking cursor. If I change Boot sequence in Legacy putting Onboard NIC first, the result is the error message; if I make M.2PCIe SSD first, the result is a stalled blinking cursor. If I remember correctly, the booting has always shown those error messages, but the booting process would still continue into Windows. Consequently, I did not pay much attention to the error messages. Now the error messages appear, the cursor stalls, and booting into Windows fails.
Many thanks ❤
Your welcome !! Happy to help :)
So I have a Dell OptiPlex 3040 and when trying to figure out my GPU I ended up making my computer go black, unable to load into the PC, only the opening fell screen. Been trying to factory reset however I'm unable to find the option for it. F2 brings me to some maintenance thing and F12 brings me to bios. Neither F11, F10, or Del, have options and if they do I would not know as I assume when my PC tries to load it up, it goes black and I can't see anything. In desperate need of help here
Can you run the Dell diagnostic test as seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit. Also, can you find any Repair or Restore options in BIOS?
The video is to reinstall a Dell. The 2nd half of the video (hitting F11) shows an HP laptop. Now I chose to believe you but you could have said "I'm going to show this on an HP but it will work on your Dell."
The only part of the install process that differs from one brand to the other is how to initially access the startup options by using a function key and start the install process. After that, most brand computers will be the same as the Microsoft software takes over. What benefit would it have been to show that part on a Dell and not an HP?
@@PC_Monkey Mention it in the audio b/c seeing the HP I was worried you'd misedited the video. Look, you helped me. I learned something. You just needed one more sentence "this works for all brands". You do a great service.
Agreed. Novice folks to PCs may get apprehensive or even me if I was in a pinch. Mentioning would help to take relieve the apprehension of an already bad situation when having to reset a computer.
@@Elricky124 Thank you!!!! I wasn't flaming the guy. I used his video but it took a lot of courage to use it on a Dell when the video showed HP
Sounds good. If I choose to edit this video like this again in the future, which I prob wont do cuz im not that lazy anymore lol, ill mention the edit. thx !!
@@jannarkiewicz633
I’m getting a bunch of computer crashes happening to my PC lately called Blue Screen of Death (BSOD) .
I normally just play league of legends on my PC but whenever it crashes I be getting different codes that pops up whenever it happens . Can this resolve the issue ?
Can you try the steps seen here? studio.th-cam.com/users/videoNnXmTF0KAYM/edit. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Everything boots up fine but the only problem is whenever I load in to a game of league of legends , my computer crashes mid-game numerous times and this happens non stop . What appears on my screen whenever I get a blue screen of death ☠️ are these 4 codes : 1.attempted write to readonly memory 2. kmode exception not handled 3. driver overran stack buffer and 4.irql_not_less_or_equal . I’m on a dell desktop running on Windows 10.
Thanks!
Glad this video was helpful :) Thanks a ton for the SUPER THANKS !! Always here to help :)
I have a 15-7577 Inspiron and forgot the password to security manager and can’t reset it…got any tips??
I have a problem When I do the first and second opinion it doesn't show me the reset factory can u help me with it😢
What does it show you? Also, is your Dell working well otherwise, and just cannot factory reset or is it not turning on and working well? If not, what is happening?
I bought a school systems old laptop Dell Latitude 5420 and I can't use it. No luck with their tech people. Any advice would be greatly appreciated.
Why can you not use it? Whats the issue?
I was trying to update my windows frm 10 to 11 on my dell laptop, it keeps stopping at 71% of step 3 of 3 installation, and my pc met all the requirements for windows 11
So I watched a video on TH-cam for solutions, the video made me delete some files from c drive after deleting those files my pc refuse to boot
Any help pls
I went to to c drive-windows-software distribution folder and deleted everything there
I also went to c drive-windows-system32-cat root and deleted everything there I also went to cat root2 and deleted everything there after deleting the above mentioned my pc refused to boot up
Pls is there anyway I can fix this or recover the above deleted in bios??
Will factory reset fix this???
So what happens now when you try to start the computer? What are you able to see on the screen?
How long should it actually take to reinstall Windows....?
My PC shows it is at 100% of Back up for data and settings transfer, and has been at that point for many hours. Seems stuck now.
Depending on the computer and the health of the operating system, it can take a few hours sometimes. However, if its stuck, something is wrong. Was your Dell turning on and working well before this attempted reset? If not, what was happening?
Hey how can I open trouble shoot settings in Dell laptop
Your looking for the diagnostic test? You can see that here: th-cam.com/video/B2Umoh81QeI/w-d-xo.html
I tried this and I’m getting a message that says “Additional free space is needed on the drive where Windows is installed. Free up some space and try again.” Help 😅🙏🏼
Can you free up space as seen here? th-cam.com/video/Dt5_GXotTmE/w-d-xo.html.
How do you get pass a password to reset my Dell laptop? My mom found this perfect laptop in the garbage and it has a password on it and can't get pass it to use the the laptop. Can you help me to factory reset it please?
Does this help? th-cam.com/video/UX6xE6zSF3w/w-d-xo.html
Jamie I've tried powering on + F11 KEY AN ITS GOING TO A SCREEN THAT SAYS
ALERT! SYSTEM BATTERY TO LOW STRIKE F1 KEY TO CONTINUE F2 TO RUN SET UP
Is the Dell turning on and working well otherwise? If not, what is happening? / Why are you trying to factory reset this way?
The Reset did not work on Dell Inspiron 16. How do I reinstall OS?
How did it not work? What happened? Also, was your computer working well before this attempted reset? If not, what was happening?
Nice procedure 🙂
Thanks !! Glad this video was helpful :):)
I did everything on your option 2 from the shift and restart button but it continues to take me to my blue log in screen. Do you have another option?! This is not working for me.
How is resetting not working for you? Whats happening when you try? Also, is your computer turning on and working well otherwise? If not, what is the issue you are trying to fix?
My laptop turns on, it’s asking for a password, pin or fingerprint but it doesn’t accept any of them. When I follow your step, it just takes me back to the same screen to log in with password, pin, or fingerprint.
@@conniemedina7721 Often, with many computers, they will not let you reset if you dont have password access.
Alienware Auroa R13 wont advance to reset this PC just goes back to the same screen at 4:25 why wont it reset?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
I tried to dual boot popos linux but laptop got crashed. Now I tried your way but I am not able to open the window you showed at 4:20. Thank you so much.
I NEED HELP....lol I have a Dell Inspiron 15 7000 gaming computer. I do not remember the log in password. When I hold the shift key down and restart the computer I get the Troubleshoot option. When I tap the troubleshoot option in the next screen I only have Option 1 startup settings and option 2 UEFI firmware settings. There is no factory RESET option tab. Is there any other solutions for me?
What options are there after selecting the startup settings?
@@PC_Monkey I actually figured to out. Man, I appreciate ur response to my question. BRAVO!
@@wallyhodges Glad your all set :) Always here if needed !!
thank you so much ❤
I'm stuck in restarting 😅
The factory reset got stuck? Was your Dell working well before this attempted reset? If not, what was happening?
I appreciate the nice video, as ever, but it would be very nice to know how long the reset you chose at about 2:45 takes to delete everything except Windows.
Depends on your computer. Some could be as long as 15 mins, others may take a couple hours.
@@PC_Monkey Thank you for the reply, but I figure that most Win 11 PCs are "modern" enough to process data at a fairly decent speed. I was in a time crunch when I did the factory reset you featured herein, so I would've liked to have known, in general, how long the reset might take. Please take this as it's intended: as constructive criticism. Something like, "The Win 11 laptop used in this video was a XX gen Core i-X laptop - equipped with XX GB of RAM - and was built in the year 20XX. It completed the reset featured in this video in XX minutes. Your mileage may vary," would have been very helpful to me. Please keep on making the helpful videos. 👍
Hay am trying to factory reset a work laptop, i follow your steps and everything but when everything is done and its setting up everything its asking me to login to a microsoft email and when i put my personal email it says that i can only be an email affiliated with the organization that am working. Can you help me out?
1. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
2. However, if your device is still being managed by the org, they would have to release it in some cases.
Do you have a video on how to do a reset using the Dell OS recovery tool?
No sorry, not yet. Are you unable to reset this way?
@@PC_Monkey Yes. I just wanted to see how to do it using the recovery tool in case it was needed in the future. Thanks for the prompt response.
I.v followed your advice to factory reset but it says no bootable device ? Help . Not sure how to get into the bios.dont know how to do that. Can you help please
1. Was your Dell working well before this attempted reset? If not, what was happening?
2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
How To Install Windows 10: th-cam.com/video/zYY-Gq68Dvo/w-d-xo.html
How To Install Widows 11: th-cam.com/video/Yiy-53Wc-Wo/w-d-xo.html
would you be able to help me make a work laptop my own? i made a second account on the dell laptop with a personal email rather than my work email, but itstill showing "managed by organization" in the settings
Either your organization will have to release the computer or you can try the reset as seen here. Have you tried the reset?
THANK YOU!
Your welcome !! Happy to help :)
Forgotten password, when i press the shift key and restart screen goes blank and a no output message. F11 doesn't work in fact no f# works. I'd be very grateful if you can help mate. 🙏
Is this a good option for you? th-cam.com/video/UX6xE6zSF3w/w-d-xo.html
@PC_Monkey thanks kindly, that's exactly what I said in the comment it doesn't work, neither does trying to turn it on and off. I appreciate your help 🙏
I did a factory rest on my Dell laptop and now when I finish setting up the laptop, the setup screen pops back up to do it all over again. I've gone through each page of the set multiple times. I ran a diagnostics test and everything passed accept for the battery. Any help would be greatly appreciated.
1. Was the Dell working well before this attempted reset? If not, what was happening?
2. Were you able to find any Recovery or Repair options in BIOS?
hey bro, my Dell laptop starts lagging after I deleted unnecessary files so I restart then it stuck in windows logo and it keeps loading for hours so I try to diagnose then it says that there are corrupt files so I decided to reset the laptop and to start again. what should I do? Should I choose factory reset?
Are you able to run the diagnostic scan as seen here to confirm the hardware is ok? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
Thank brother
Your welcome !! Happy to help :)
not working for me cant get trying the ctrl 11 but i stikll cant get help me plezzzzZ!
Can you access the reset options in Windows instead? If not, why? Is your Dell not starting correctly?
Don't remember password trying to factory reset but after it restart it kept going to home screen
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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Hey. I am in the process of formatting my dell laptop. It's got to a stage where it shows the dell logo with a loading circle, after my screen goes completely black for a few then it shows the blue screen for a sec and it has that 64% ..don't shut and it's been going on for hours. Is it normal ? Or what should I do? Please help
It's been happening for 8hours now.
Have you tried running the Dell diagnostic test as seen here? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC_Monkey I will try the test. Nothing happened at all. It's just an extremely old laptop and it worked okay before I tried formatting.
Same issue for me
Please help
I went through exact steps and all good but after final step my screen is stuck on ‘preparing to reset’. Says status preparing 1%.
Any advice?
1. Was your Dell working well before this attempted reset? If not, what was happening?
2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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What if you do all these steps and the system keeps saying "you need to free up space" to erase the system. But theres nothing to erase.....no videos no images no nothing.
Can you erase DATA as seen here? th-cam.com/video/Dt5_GXotTmE/w-d-xo.html. If that fails to help, consider a new install instead of a factory reset;
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Hi James my dell laptop is stuck while trying to boot
I am using windows 8.1
How is it stuck? What can you see on the screen? Is this the correct video for you? studio.th-cam.com/users/videoNnXmTF0KAYM/edit
@@PC_Monkey Hi James can I send you a pic of the screen
I need help with my dell laptop resetting it
What do you need help with? What is happening when you try to reset?
Bought a alien ware pc 34 last night i cant get passed the oobelanguage part how can i reset my pc without and form of keyboard or mouse
Your problem is that your computer is password protected and you dont know the password and the mouse and keyboard are not working?
@@PC_Monkey no i just got it never made a email/password with it yet
@@jamessliwa190 So what is the issue?
Does 'factory reset' reset everything including dell applications?
Usually, yes. Many of the preinstalled apps will also be deleted in most cases.
My dell laptop that is nine years old with windows 10 installed gives me a blue screen with a white circle that goes around and around and I would like to have help making it go back to factory default settings. I’ve been trying to figure out myself how to fix it and the first time I took the battery out and put it back in then within five minutes it went to This message that said it would fix the C Dr. and I let it go for an hour or more and it said he had reached 100%, but then before anything else could happen my computer died because it was not plugged in. I have not been able to get back to that screen. I am a 75 year old widow and I was writing a book that’s in the laptop. Candace
Can you try the diagnostic test as seen here? th-cam.com/video/EIrJ_w0fMBI/w-d-xo.html. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a latitude 5480, and it’s new and says it needs an administrator password, how do I deal with this?
If its new, it should not have a password :( Can you try the steps seen here? th-cam.com/video/UX6xE6zSF3w/w-d-xo.html
@@PC_Monkey well sorry it’s not new, but it’s donated from some relatives and it was said to be factory restarted
@@PC_Monkey so if it was factory restarted it should have been fine right?
My aunt passed away when when we get separated all her stuff from her house I got the Dell Studio One touchscreen desktop computer it's just a monitor and it's got the computer on the back of the you know behind the Monitor and touch screen and I can't get past password Park cuz I don't know her password
Can you try the steps seen here? th-cam.com/video/UX6xE6zSF3w/w-d-xo.html
Okay, im at a loss with my uncles computer. I have check double checked and triple checked the bios settings and have tried changing things around. I dont have the option on it to change the legacy thing you were talking about in a different video. I cant start the laptop up in safe mode because it doesnt even give me an option to do so. I am working on a dell inspiron m5030. I have ran the diagnostics on it multiple times. First time i ran it the diagnostic test had a hard drive error. I changed out the hard drive. Ran the diagnostic tests three times afterwards and they were all good to go. I went to try the factory rest and as i turn it on and press the f11 multiple times until i ended up back on the same screen i have been having since changing out the hard drive. It loads the dell screen and then goes to a black screen with a flashing undercursor. I have tried using all the f function keys and im not able to get a factory reset to go. I have also pulled the motherboard battery and after about 5 min put it back in again and i still have the same issues. Can you give me any advice on how to fix this?
After installing the new HDD, you have to install an operating system to it. They usually dont come with OS's preinstalled :)
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You can create your own Install Media as mentioned there or you can purchase it. You can see examples of the correct item to purchase here in the Repair Tools list: www.amazon.com/shop/pcmonkey
Okay what it I took the hard drive out of a different computer that already had operating software on it? Because that's what I did.
@@kendradennella Sometimes it will transfer. Other times, you will need to install new
@@PC_Monkey okay. I will give it a shot and see what happens. Thank you for your help
@PC_Monkey okay so I downloaded the windows 10 installation onto a flash drive and I tried plugging it into the laptop and it is still not wanting to go past the blank screen with flashing cursor bar. I went through the boot up selections and it doesn't have the options to do anything with the flash drive. I have tried going into the bios and changing the boot up order to boot from the flash drive first and it still didn't do anything. I will attach photos of the screens that I am working from
Hello f11 doesnt work on my dell laptop its a latitute 5480 please help
Is your computer not loading up to Windows so you can reset from there? If not, what is happening when you try to start it?
Its keeps on restarting the dell icon shows then it restart again i also run diagnostics everything was fine
So I did the reset with the option to keep all of my files. It is totally stopped at 57%. It says “installing 57%”. Please keep your computer on and plugged in. It’s been three hours for sure.
Was your Dell working well before this attempted reset? If not, what was happening?
Latitude 7480 still does not boot. I ran diagnostics through F12. Everything was fine. I tried restoration through BIOS. It did not solve the problem. I reseated SSD. It did not solve the problem. I changed Boot Mode. It did not solve the problem. Nothing happened that I know about before laptop stopped booting. One day it was working; the next day it stopped booting. Just a stalled blinking cursor.
Were you able to find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey I did try to restore in BIOS, but it did not work. Booting continues to stall. No spills, overheating, or updates that I am aware of. What else can I do?
I have a Dell E2 7th GEN and I cannot get past startup.
1. Are you able to try the steps seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I want to assume for the first method, in my case i just bought my laptop from a pawnshop i just want to get rid of everything it may have, "remove everything" would be better?
Yes, I would do that or a new install :)
thank you, very straight-forward and now i get to swear off dell forever!
Happy to help :) Always here if needed !!
I have a dell inspiron that i got from a storage locker. I want to gift it to my son for him to use. F12 will not take me to the reset page. Any other way??? Thanks in advance. FYI F12 will take me to the internal HDD CD/DVD/RW DRIVE, BIOS SETUP/DIAGNOSTICS Page. Have tried multiple times
1. Does the Dell turn on and work fine? Can you factory reset from the desktop?
2. If not, can you run the Dell diagnostic test as seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
Hey I have a question I found a computer Dell inspirion one window 7 and its locked have to have pass word and won't to factory reset but every time I go to repair won't load what can I do?
Can you try the steps seen here? th-cam.com/video/UX6xE6zSF3w/w-d-xo.html
@@PC_Monkey OK I tried that still won't do any thing when I get to the repair won't go no further
@@5260pearl 1. Sorry. Win7 could be too old for these steps :(
2. If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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so I have a computer from 2017 that stopped working properly so I stopped using it and now I want to use it again and I tried multiple ways to factory reset it but I just can't find the option and in every video I watch has a different windows boot manager or boot system so there way of finding it is different than mine. so after I tried to boot it up with a memory stick and I can't do that either. Pease help. and also every time I want to boot it up normally it just goes in to self repair mode to fix the hard drive and I have left it for about 12 hours and it doesn't fix it.
You have a Dell? Can you run the diagnostic test as seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
@@PC_Monkey I already done multiple diagnostic tests and every time when it's testing the hard drive it does very loud beeping and says there is hard drive failure. And yes I do have a dell.
@@Michaelwave-m3k Sounds like you found your issue then lol If your HDD fails the test, then it is most likely bad and should be replaced. Let me know if you would like help with that operation. After installing the new drive, you would need to install an operating system onto it as seen here;
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@@PC_Monkey alright thank you for the help I have been trying to figure out if I should replace it with a better storage like a ssd but idk how to chose one for the laptop.
@@Michaelwave-m3k Yes! I would replace the HDD with a SSD. They are faster and break less often. Most likely you need a 2.5 inch SSD with a SATA connection. The storage size is up to you. You can see some options here: www.amazon.com/shop/pcmonkey/list/151Q0TXYMND7O?ref_=aip_sf_list_spv_ofs_mixed_d
I have a work Dell laptop. I don’t work there anyone and they let me keep the laptop. I did the windows restore and I did the full restore however it still keeps asking me for my work credentials to log in. How do I delete all my work stuff ?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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If you cannot create the Install Media, you can see the correct items to purchase in the Repair Tools list here: www.amazon.com/shop/pcmonkey
I got a driver verifier dma violation error code is this an O.S issue?
1. You have a Dell? This happens at startup and does not reach Windows?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello sir. I have a problem on my laptop. How can I fix this?
Depends on what the problem is lol. What is your problem? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Its just only now when i open the laptop it says there httpboot failed to initialized network connection
Hi. I have a DELL LATITUDE E7470. I cannot get past the login screen to factory reset. I want to give it away after I reset it.
1. Why can you not get past the login screen? What is happening?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a Dell Latitude 7480. I tested the bios and when trying to reset the operating system It will not let me get to the F11 function to do so. When the boot agent starts, I get two errors "PXE-E61: Media test failure, check cable" and "PXE-M0F: Exiting intel Boot Agent" what are your thoughts? I bought this from PC Liquidators 1.5 years ago.
Hardware and memory checked good
You tested the BIOS?
If the hardware is good, can you find any Restore or Repair options in BIOS for the operating system?
Yes. In F2 I checked the time and date and the boot sequence. F12 I ran the Diagnostics and emailed you. After seeing your email I went back to F2 and was able to "Restore Settings". Now when I boot the Windows icon and the dotted circle comes up for 1 or 2 seconds and then the blue screen returns. By the way. Thanks for your help. love the videos!
@@user-td1ok5ve3v Thx :) If the diagnostics passed the hardware, then you can try to reinstall Windows :)
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Hello this is john king again the procedure for reset in on windows Vista
Can you enter Windows Vista and reset from there or is your computer not turning on? If not, what brand and model computer do you have?
Thnx 🙏🙏🙏
Your welcome !! Happy to help :)
When I try to reset my pc its undoes changes, then corrupts my user profile... how do I fix this?
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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What do you do when your pc is not loading windows but showing a system scan and then powering off.
1. Assuming you have a Dell, can you try the steps seen here? th-cam.com/video/B2Umoh81QeI/w-d-xo.html
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I bought a dell computer used, and its only showing the time and date on the screen...and I have no keyboard..it's built in to the computer
1. You power it on, and it only shows you time and date and does not fully load Windows?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Latitude 7480 will not boot. Changing boot mode or boot sequence results in stalled cursor or error message PXE-E61 and then stalled cursor depending upon mode or sequence. Tapping F8 for factory reset does not work. Restoring in BIOS does not fix booting stall. No repair options found. I believe that originally error message did appear when booting, but booting would always complete. Now booting always stalls. Tried reseating SSD (no go). Ran diagnostics (all OK). No spillage. Unaware of any recent updates (but may be possible). Possible overheating (ran laptop longer than usual on day before booting ceased). For more details, see comment and replies in "G" just below in comments. Thank you.
Are you able to run the diagnostic test as seen here? studio.th-cam.com/users/videoteI_R9XpH_U/edit. You said the computer could have been overheating earlier?
I get to the last page where it says RESET THIS PC underneath it then it says there was a problem resetting your PC. Then an option to cancel only.
If the factory reset does not complete or does not accomplish what you wish it to do otherwise, consider a new install instead of a factory reset.
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@@PC_Monkey thank you. I appreciate the links.
@@jamesweiser252 Happy to help :) Always here if needed !!