This is amazing. 4 years on and you're still making people so happy. Thank you so much. Saved me money, and saved my otherwise functional printer from the landfill. Thanks so much. I'd love to buy you a beer or a coffee! Great video.
time traveling from 2 years in the future... I couldn't figure out how to disassemble the unit. I was about to give in and just use it as a single-feed device (after all I only print like 1 page a month). Then I just turned it on its side and bounced it on the table. Works like new! You saved me $150 as I was about to buy a new printer. Many thanks!
I'm hoping I can figure something out. Mine has been sitting in place for a while and suddenly won't pick up paper. tried factory reset. I will try this now, but may have to buy a new one. These are now much more expensive than they were when I bought it some years ago. Thanks to people like you for these videos!
Thank you so much! I had just moved and this was exactly my issue. It took a bit of time to get the spring to go into the right spot, but I eventually got it there. I wouldn't have had any idea how to fix this without the video! Saved me getting a new printer.
This helped to get me started on a repair. In addition to one tab, my model (HL-L2380DW) also had screws holding the side panel in place. There was a retention spring originally holding the gear in place. The spring, broke disengaging the gear. Replacing the spring solved the issue. Thanks for posting.
This gear was the problem for me also, but the bigger issue was why the gear was in the wrong location. The answer is that there’s a little lever/am that is supposed to sit behind it and push it out. Mine had slipped out and/or had its mounting spring slip off. It’s a relatively easy fix: Take the printer apart as shown in the video. Then pull off the round motor with the blue wire in the video. You simply pull up on the little mounting tab that fixes the shaft at the center of the motor, then lift the motor off. Under that, to the right, is the white plastic lever/cam. Make sure that the end of this is under the gear that he’s pulling up on in the video. Also, make sure that the spring is situated under the other end of this tab/cam… this secures it under the gear. Then just reinsert the motor with the blue wire.
Yes -- that white lever is what was out of alignment, not the small gear, which the lever pushes forward and under the larger gear during paper feed. At rest the smaller gear springs back, disengaged. Thank you!
I have the same printer. Got sent back from an ebay buyer. Said it would not pick up paper, even though I test all printers, fully, before shipping out. I to went in, got the panel off and followed your guide lines, which worked to a degree. Right below the very right hand motor and to the right of the motor, is a flat white plastic piece, which at the bottom of this piece is an angled cam, held in by a simple spring arm. The gear you are referring to that should stay in place by itself, cannot, as it is being pulled down not by one, but by 2 springs, to control its action when paper is requested. The angled cam is what pushed this gear into place, during a request for paper feed, and the springs pull the gear back to neutral, if the springs did not, you'd feed paper like crazy. Any way, you have to lift the gear and then push that cam below(adjust the plastic piece) all at the same time, then it will seat properly, and function is returned to normal. Just by eyeing the clearance, you can see that a good drop or jostle would pop the cam and gear apart. I used small angled tweezers to help. Kinda tight.
The angled cam (lever?) is visible with the tray removed. If that cam is missing, gear will not engage. I was looking at a cheap 2270DW with paper pickup issue and passed because of the missing cam. BTW, that lever is missing in the printer in this video.
This was so helpful thank you. In my case the paper drawer was not fully depressing the cam. I just moved the spring out of the way so that I could lock the sensor in place (so it always thinks the paper drawer is closed).
THANK YOU! I have one of these printers that I wanted to give to my dad that was given to me. He does not do a lot of printing and his old inkjet kept drying out and the nozzles were clogged from lack of use. I had the same problem as you in this did video. I did the same steps as you and it worked perfectly. Otherwise it would be a manual-feed only printer and that would not be ideal. Many thanks again.
I would leave a favorable review on this video, but it is of value only because it explains why the quick easy fix described in these comments works! I had no need to disassemble the unit, but suffered through the poor vertigo-inducing video quality. A little editing (or a camera operator) would yield a much more watchable video.
Awesome, thank you so much! My printer has a little lever that moves that gear and the lever had come off its mount. Saved me buying a new printer as well!
Thanks man 🙏 Still useful 3 year after you posted it. Looked at your channel & I see you pretty much posted fixing vids for all the stuff that you repair. Thankfully, people like you still post useful stuff on youtube. Did sub + like & love the Transformers by the way !
It was a pain to remove the back corner of the cover, but everything else went well. Thanks for posting...you'd think something as simple as this problem turned out to be would have been addressed during Brother's model testing.
Thanks for the explanation of this problem. I used this video last year to fix my printer. This has just happened again and I'm very disappointed in the quality of this design. I'm definately NOT buying another Brother printer next time.
Great video ! Thanks. On my printer (after have seen your video) I only used the gravity to put the mechanism at its right place again ! and It works ! It was not necessary to open the printer.
th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html that the vid that helped me guys!!! when you snap it back in, or hold it in put the cicular silenoid back in thats on the spindle that locks the the white clip in, that should help!
I figured out my problem. I couldn't take the side off (mine attaches to the back too. 2380) After checking springs and making sure everything was in place I decided to check my paper tray. I took all the paper out and slid the green paper sizer forward one click to Letter. (It was on legal 🙄) works like a charm now.
Genius! You are simply GENIUS. It's very tricky to get that slid down gear (the service manual calls it "Gear 46" LOL) up though. Any thoughts on how to KEEP it up from sliding back down in future? it's a very cunning thing they've done. EDIT: Duuude! Just remove that (T1 Clutch Ass'y) motor first! (no need to take the wired jumper off either). See the white plastic center mounting pin on the motor...there's a black retaining tab that clicks into a groove on the white pin. Just pull that black tab back w fingernail and slide that sucker off the white pin (which stays fixed). Full on access to the Gear 46 underneath like a BOSS! cheers.
looks like there is a little plastic "bumper" that is pushed by a tab on the paper drawer, that engages the lose gear cog when the tray is inserted. however, nothing is holding the tab in place but a weak spring - it appears to be a design flaw - because the tab not only moves forward and back (when the tab hits it) but slides up and down on a little plastic peg.. and if it slides fully up the tab on the paper tray does not push it to engage the paper feed roller.
The gear is pushed upward when the paper tray is fully inserted by a plastic ramp below the gear. The lever is held by the spring in the bottom corner so it lowers the gear when tray is removed. It looks like the lever can be damaged and/or move up so it isn't pushing the gear up any more.
You are a life saver! Tried everything and nothing worked, I was about to give up. Found your video, I have a completely different model and I didn't manage to take it apart at all. But deep in there, I could spot a white cog that looked just like that one, except much smaller. Poked a bunch at it, and it actually fucking worked, I can't believe it!!
I have the HL-L2350DW and had a very similar problem, although not exactly the same. There was a spring just hanging there and had no idea if it was previously attached and to what. In any case both gears were not making contact. I stuck a small piece of paper in the gear rotating ax, so that it remained in contact with the other one, not ideal but did the trick!
There's supposed to be some plastic pieces under that gear that keeps recessing inward. Those pieces are also connected to a spring and a little lever that locks the gear in place when pressed. Unfortunately on my printer those plastic parts seem to be missing and the lever plastic looks like it's been worn.
You should give the engineers more credit. When you put the paper tray in it pushes the cam and engages the gear. You just have to be sure and push it in straight with a little pressure to the left.
The white plastic piece that sits behind the two wheels fell out of mine - I assume I need to get it back behind the wheels but I can't figure out how...
For me it was that little white plastic clip (lever) which you can see at the bottom right with the spring. I had to realign it. It will push the gear wheel to the front when a print job starts. I had to pull out the little round motor.
that was the same for me, the spring loaded plastic bit. had to take it out and fiddle it back in. the plastic gear on top doesn't stay aligned how he explains it, it spins with the front motor.
Thank you very much! FYI this video (i_L8Ha7qd0c) also shows that there's some kind of plastic lever responsible for raising/lowering the "faulty" gear. In my case this lever was held in the wrong (?) position by a small spring (you see it in your video at the bottom of the printer, 1:28), that I had to disengage in order for the lever to remain in the correct position. I'm not sure what the purpose of this mechanism is, but now my printer works again and that's all that matters. :)
1:15 the tab is not there or not releasing inside by the tray (that's open). It looks like it's glued or sodered on. I can't get off the side panel. Only 3/4s off
Mine kept losing paper pickup so I developed another solution. My lever kept moving out of position (white, near the spring clip). I needed it to stop moving to the left out of position. You can see that it is in the correct position through the little view window in the front and the pin guide on the inside where the draw inserts. I used two narrow strips of sturdy cardboard about 3/4 of an inch long and 1/4 inch wide. I hot glued both pieces together, then glued it to the inside to keep the white lever to the far right. This keeps it from slowly migrating to the left and losing paper pickup again.
If your gear won’t stay in place: th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html This is actually the solution, including removing or adjusting the spring bar. Simply remove the motor gently by lifting its pull tab away from the axle, and then adjust the gray bar back into position.
Helped me alot, the first option didn't help because the gear has actually a spring that pulls it back, and it doesn't float around like in the video above
This. You have to disengage a wire spring, then reset a white lever to bring these two gears back together. That vid the guy has removed the spring altogether. I just disengaged the wire spring and left it in there loose doing nothing, printer works fine again. I think the wire spring is a safety feature to disengage these gears to keep the motor from continuing to drive the paper uptake rollers which may cause damage. I wonder if overloading the paper tray can cause this to happen, it gets unhappy and disengages these gears? Maybe it's sensing the uptake rollers are too high in their range? Fixed for now fingies crossed.
I've done this, but it is like that little gear is on a spring, as it will NOT stay lined up with the other gear, even when pulled forward on a level surface.... :/
THANK YOU!!! This did the trick. Although I couldn’t get the whole side panel off ( it was stuck in the back). Any suggestions just in case I have to take it off again? I ended up being able to move the gear with it only partially off.
@@kennethcain3803 I can't find the rear tab either. His video says "already undid it" or similar and he lifts. I found the tab at the front but there is no tab at the back. Be nice if he could re-do the vid and show that rear tab location. AND please, less bouncing around. I got seasick ;-)
Had you explained how to open the backside of that side panel, that would have helped tremendously. Alas... That gear was completely off so it is now e-waste. Time for a new printer!
Hello I did all you said it works but the gear do not stay in position if I do with swerer or in a side so is not working. can you tell me mor ? the end of video doesn t show it how was the final position and if it worked again to pick paper. thank you
My printer won't pick up card stock. For a while it kept chewing up regular print paper. It works for now but I don't know what caused that. So if you have a solution as to why my HL-L2380DW is doing this, not grabbing card stock, I'd love to know.
The gear you moved with a screw driver is spring loaded and springs back in out of contact. My Feeder Cam Lever is broken, because a tiny critical piece of plastic broke off. Any suggestions?
@@thatonekidd4625 In the video above look at frame at 1:24. I don't want to open my printer, but from what I remember, the piece in the middle of the motor that holds the motor in place, needs to be squeezed or twisted, then the motor slips off and you can access the gear and spring. Hope that helps.
@@thatonekidd4625 There is clip assembly holding the motor. You will see two sides and a center piece. Just clear the shaft with the center piece, don't pull hard on it, just clear the shaft and motor slide right off the shaft.
please help me im in a big trouble with this printer, when I do duplex printing then paper is not pickup from output bin for duplex printing. please help
hello, i tried what you did and it looks like the the one you sid to move forward does , but seems to be on a spring and goes back. i tried it again, paper does start to be picked up but then error comes again. any suggestions? what about the white tab, cant see it can you movve it back?
have a look at the white clip thing that sits underneath the gear hes talking about. Mine was sitting to the right. once i moved it to the left so it clicked in, the gear stopped springing back. wish i could send photos so this made more sense....
@@DaDamuse This is what I'm struggling with! The whole white clip thing fell out of mine and I can't even figure out which way up it's supposed to be or how it should fit back there to try to reinstall...
@@SLIZZARD You have to open the front and back of the computer. Looking from the side, there will be two tabs, one on each side (they were covered by the front and door and back doors. You loose those and then you can pull the side panel down. So the side panel, gets loosened from top to bottom, not side to side and the tabs you loosen first are on the top corners covered by the front and back doors.
Anybody else have trouble using a screw driver to get the little gear to stay in place? I even tried the slam method. It's almost like there is a spring or something popping it back out of place.
I don't quiet understand this video. It shows the situation without the paper tray inside, but this gear seems to be automatically placed back into its position (which in the video is manipulated with the screw driver), when putting the papertray back inside. Anyhow, before I found out that, I removed the sideplade, moved the gear to the side as shown, but it automatically gets drawn back. When I put back the papertray, it worked again for some unknown reason. Well maybe the gear needed some attention, being there all by his self all these years;-)
I now see a video describing the situation, where mechanism causing the papertray insertion causing the gear to get into place, not working anymore. This is casuing the gear not to be in place anymore. I hope it helps people who also find the gear automatically gets pulled back and not as in this video stays inplace after moving it with a screw driver. th-cam.com/video/yeafFw9Ad-8/w-d-xo.html
I found this video because I was trying to troubleshoot the same problem on my printer. It behaved exactly as yours did. I did take mine apart and examine the gears and plastic arm and I was unable to determine if anything was wrong there. I ended up going back to the Brother video on clearing jams: th-cam.com/video/6dIadakL1pY/w-d-xo.html. I didn't have a jam, but my paper tray paper guides (2:30 in the video) weren't set correctly. In particular, the length was pushed all the way back. When I moved it back into the position for letter sized paper, it started working again.
Thank you! I anyone lese like me is having trouble getting the gear to stay engages - ie it's springing back to the unengaged position - this other video will help you. It certainly helped me th-cam.com/video/yeafFw9Ad-8/w-d-xo.html
Thank you. I did mine a little different. There is a lever next to the motor. I moved that lever towards the motor and moved the spring to the other side. I watched th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html first. I recommend fixing it your way first and then watching the other in case it happens again.
Me too! Was ready to accept this as a single-sheet feeder, but saved it with this video AND th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html . The Spring clip in mine was also disengaged, but I was able to pop the little plastic flap back into place. Thanks again!
Thanks. It didint solve, but gave me a better idea. The gear wont stay in place by just pulling. It have a sprint. I found the solutinon here: th-cam.com/video/Y0QYmLdHoHg/w-d-xo.html
This is amazing. 4 years on and you're still making people so happy. Thank you so much. Saved me money, and saved my otherwise functional printer from the landfill. Thanks so much. I'd love to buy you a beer or a coffee! Great video.
time traveling from 2 years in the future... I couldn't figure out how to disassemble the unit. I was about to give in and just use it as a single-feed device (after all I only print like 1 page a month). Then I just turned it on its side and bounced it on the table. Works like new! You saved me $150 as I was about to buy a new printer. Many thanks!
I just had to do the same thing and it worked.. i'm beside myself as it took me almost 40 min to trouble shoot.. unbelievable
Ha! That worked for me also. Glad I did not go to the trouble of taking it apart! Thanks for the valuable tip!!
I'm hoping I can figure something out. Mine has been sitting in place for a while and suddenly won't pick up paper. tried factory reset. I will try this now, but may have to buy a new one. These are now much more expensive than they were when I bought it some years ago. Thanks to people like you for these videos!
Thank you! It took your video, and one of the comments, to help me get it fixed. I am very grateful to all of you!!
Thank you so much! I had just moved and this was exactly my issue. It took a bit of time to get the spring to go into the right spot, but I eventually got it there. I wouldn't have had any idea how to fix this without the video! Saved me getting a new printer.
I had the same problem & was able to fix my printer using you video. THANK. YOU for posting this!!!
This helped to get me started on a repair. In addition to one tab, my model (HL-L2380DW) also had screws holding the side panel in place. There was a retention spring originally holding the gear in place. The spring, broke disengaging the gear. Replacing the spring solved the issue. Thanks for posting.
This gear was the problem for me also, but the bigger issue was why the gear was in the wrong location. The answer is that there’s a little lever/am that is supposed to sit behind it and push it out. Mine had slipped out and/or had its mounting spring slip off. It’s a relatively easy fix: Take the printer apart as shown in the video. Then pull off the round motor with the blue wire in the video. You simply pull up on the little mounting tab that fixes the shaft at the center of the motor, then lift the motor off. Under that, to the right, is the white plastic lever/cam. Make sure that the end of this is under the gear that he’s pulling up on in the video. Also, make sure that the spring is situated under the other end of this tab/cam… this secures it under the gear. Then just reinsert the motor with the blue wire.
Thank you! This was absolutely the issue for me.
Thanks for the tip. Saved one of these great printers from the recycling yard. I wonder what causes that arm to come off the little axle...
Thank you that did work
Yes -- that white lever is what was out of alignment, not the small gear, which the lever pushes forward and under the larger gear during paper feed. At rest the smaller gear springs back, disengaged. Thank you!
Thank you very much. this was exactly the issue with my printer.
You just saved me buying a new printer. Thank you so much.
I have the same printer. Got sent back from an ebay buyer. Said it would not pick up paper, even though I test all printers, fully, before shipping out. I to went in, got the panel off and followed your guide lines, which worked to a degree. Right below the very right hand motor and to the right of the motor, is a flat white plastic piece, which at the bottom of this piece is an angled cam, held in by a simple spring arm. The gear you are referring to that should stay in place by itself, cannot, as it is being pulled down not by one, but by 2 springs, to control its action when paper is requested. The angled cam is what pushed this gear into place, during a request for paper feed, and the springs pull the gear back to neutral, if the springs did not, you'd feed paper like crazy. Any way, you have to lift the gear and then push that cam below(adjust the plastic piece) all at the same time, then it will seat properly, and function is returned to normal. Just by eyeing the clearance, you can see that a good drop or jostle would pop the cam and gear apart. I used small angled tweezers to help. Kinda tight.
The angled cam (lever?) is visible with the tray removed. If that cam is missing, gear will not engage. I was looking at a cheap 2270DW with paper pickup issue and passed because of the missing cam. BTW, that lever is missing in the printer in this video.
woohoo!! I fixed it from reading this
I'm super confused. I have the tray out. I'm not sure how to fix this
This was so helpful thank you. In my case the paper drawer was not fully depressing the cam. I just moved the spring out of the way so that I could lock the sensor in place (so it always thinks the paper drawer is closed).
So yeah, you just saved me from having to buy another printer, absolute life-saver!!!
THANK YOU! I have one of these printers that I wanted to give to my dad that was given to me. He does not do a lot of printing and his old inkjet kept drying out and the nozzles were clogged from lack of use. I had the same problem as you in this did video. I did the same steps as you and it worked perfectly. Otherwise it would be a manual-feed only printer and that would not be ideal. Many thanks again.
I would leave a favorable review on this video, but it is of value only because it explains why the quick easy fix described in these comments works! I had no need to disassemble the unit, but suffered through the poor vertigo-inducing video quality. A little editing (or a camera operator) would yield a much more watchable video.
Awesome, thank you so much! My printer has a little lever that moves that gear and the lever had come off its mount. Saved me buying a new printer as well!
Thanks man 🙏 Still useful 3 year after you posted it. Looked at your channel & I see you pretty much posted fixing vids for all the stuff that you repair. Thankfully, people like you still post useful stuff on youtube. Did sub + like & love the Transformers by the way !
It was a pain to remove the back corner of the cover, but everything else went well. Thanks for posting...you'd think something as simple as this problem turned out to be would have been addressed during Brother's model testing.
why did they allow this gear to slide so much?
@@klam77 i agree this is ridiculous
I agree. But also, this printer is like 12 years old now right? I'm sure the next one I buy will be worse.
Thanks for the explanation of this problem. I used this video last year to fix my printer. This has just happened again and I'm very disappointed in the quality of this design. I'm definately NOT buying another Brother printer next time.
absolute legend. Opened it up and saw that was wrong. Thank you!
Great video ! Thanks. On my printer (after have seen your video) I only used the gravity to put the mechanism at its right place again ! and It works ! It was not necessary to open the printer.
Thanks for the vid, it help me to find my problem with the front motor and the spring loaded plastic holder.
Thank you! I just fixed my printer with your help!
This wasn't the exact fix for me but it go me in the ball park. Thank you for the info.
Checking in from post xmas 2023. Thx for the fix.
Thanks you very much, I repaired an old DCP7070DW with your advice, under the cover, same mechanism and same problem ;
This is definitely whats happening but it keeps springing back up. It wont stay locked in. Only while the screwdriver holds it.
th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html that the vid that helped me guys!!! when you snap it back in, or hold it in put the cicular silenoid back in thats on the spindle that locks the the white clip in, that should help!
Thanks so much. This worked for me. Appreciate you making the video.
Thanks so much. Printer worked after reading this.
I figured out my problem. I couldn't take the side off (mine attaches to the back too. 2380) After checking springs and making sure everything was in place I decided to check my paper tray. I took all the paper out and slid the green paper sizer forward one click to Letter. (It was on legal 🙄) works like a charm now.
You are a stud. Thank you tons for this vid!
Thank you so much I was able to fix it. this great video saved me.❤
Genius! You are simply GENIUS. It's very tricky to get that slid down gear (the service manual calls it "Gear 46" LOL) up though. Any thoughts on how to KEEP it up from sliding back down in future? it's a very cunning thing they've done. EDIT: Duuude! Just remove that (T1 Clutch Ass'y) motor first! (no need to take the wired jumper off either). See the white plastic center mounting pin on the motor...there's a black retaining tab that clicks into a groove on the white pin. Just pull that black tab back w fingernail and slide that sucker off the white pin (which stays fixed). Full on access to the Gear 46 underneath like a BOSS! cheers.
Thanks so much! 😍 Can't believe it actually worked to flip the printer on it's side and smack it 🤣
looks like there is a little plastic "bumper" that is pushed by a tab on the paper drawer, that engages the lose gear cog when the tray is inserted. however, nothing is holding the tab in place but a weak spring - it appears to be a design flaw - because the tab not only moves forward and back (when the tab hits it) but slides up and down on a little plastic peg.. and if it slides fully up the tab on the paper tray does not push it to engage the paper feed roller.
The gear is pushed upward when the paper tray is fully inserted by a plastic ramp below the gear. The lever is held by the spring in the bottom corner so it lowers the gear when tray is removed. It looks like the lever can be damaged and/or move up so it isn't pushing the gear up any more.
Great Job! Worked like a charm thanks for posting!
You are a life saver! Tried everything and nothing worked, I was about to give up. Found your video, I have a completely different model and I didn't manage to take it apart at all. But deep in there, I could spot a white cog that looked just like that one, except much smaller. Poked a bunch at it, and it actually fucking worked, I can't believe it!!
Thanks! You saved me just before the tax deadline, 🙂
I have the HL-L2350DW and had a very similar problem, although not exactly the same. There was a spring just hanging there and had no idea if it was previously attached and to what. In any case both gears were not making contact. I stuck a small piece of paper in the gear rotating ax, so that it remained in contact with the other one, not ideal but did the trick!
you helped me a lot, thanks. my problem was that the little bent piece of white plastic below was not inserted correctly in the pin
There's supposed to be some plastic pieces under that gear that keeps recessing inward. Those pieces are also connected to a spring and a little lever that locks the gear in place when pressed. Unfortunately on my printer those plastic parts seem to be missing and the lever plastic looks like it's been worn.
Is it possible to put a bushing on the shaft of the smaller gear ?
You should give the engineers more credit. When you put the paper tray in it pushes the cam and engages the gear. You just have to be sure and push it in straight with a little pressure to the left.
have a latter model but this fixed my issue. thank you !!!
The white plastic piece that sits behind the two wheels fell out of mine - I assume I need to get it back behind the wheels but I can't figure out how...
For me it was that little white plastic clip (lever) which you can see at the bottom right with the spring. I had to realign it.
It will push the gear wheel to the front when a print job starts.
I had to pull out the little round motor.
that was the same for me, the spring loaded plastic bit. had to take it out and fiddle it back in. the plastic gear on top doesn't stay aligned how he explains it, it spins with the front motor.
Thank you very much! FYI this video (i_L8Ha7qd0c) also shows that there's some kind of plastic lever responsible for raising/lowering the "faulty" gear. In my case this lever was held in the wrong (?) position by a small spring (you see it in your video at the bottom of the printer, 1:28), that I had to disengage in order for the lever to remain in the correct position. I'm not sure what the purpose of this mechanism is, but now my printer works again and that's all that matters. :)
Thanks. I don't know how it is expected to stay in place. There should be a circlip in place to prevent this sort of thing from happening.
dude........saved me a printer
Thank you for this video!! It worked perfectly!
Nailed it! Thanks so much!
1:15 the tab is not there or not releasing inside by the tray (that's open). It looks like it's glued or sodered on. I can't get off the side panel. Only 3/4s off
Oh! I just got it. That was rough. Figideted with it for a good 5 mins
Thanks man - it works like you say! Muchos appreciations!!
Mine kept losing paper pickup so I developed another solution. My lever kept moving out of position (white, near the spring clip). I needed it to stop moving to the left out of position. You can see that it is in the correct position through the little view window in the front and the pin guide on the inside where the draw inserts. I used two narrow strips of sturdy cardboard about 3/4 of an inch long and 1/4 inch wide. I hot glued both pieces together, then glued it to the inside to keep the white lever to the far right. This keeps it from slowly migrating to the left and losing paper pickup again.
If your gear won’t stay in place:
th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html
This is actually the solution, including removing or adjusting the spring bar. Simply remove the motor gently by lifting its pull tab away from the axle, and then adjust the gray bar back into position.
Thanks for this link!
Helped me alot, the first option didn't help because the gear has actually a spring that pulls it back, and it doesn't float around like in the video above
This. You have to disengage a wire spring, then reset a white lever to bring these two gears back together. That vid the guy has removed the spring altogether. I just disengaged the wire spring and left it in there loose doing nothing, printer works fine again. I think the wire spring is a safety feature to disengage these gears to keep the motor from continuing to drive the paper uptake rollers which may cause damage. I wonder if overloading the paper tray can cause this to happen, it gets unhappy and disengages these gears? Maybe it's sensing the uptake rollers are too high in their range? Fixed for now fingies crossed.
Unloosened means tightened, right?
I can follow your guide but this gear has a spring attached which brings it back in the disengaged position. Am I missing something ?
I've done this, but it is like that little gear is on a spring, as it will NOT stay lined up with the other gear, even when pulled forward on a level surface.... :/
Yes, that little gear is on a spring, continues to pop back, and will not stay lined up. Sure would like to know how solve this.
My new HLL6200DW, opened box today, gives me an error that there is no paper in tray, but is more full then empty. Any suggestion what I should do?
THANK YOU!!! This did the trick. Although I couldn’t get the whole side panel off ( it was stuck in the back). Any suggestions just in case I have to take it off again? I ended up being able to move the gear with it only partially off.
I can't get the side panel off either. Have you found out?
@@kennethcain3803 I can't find the rear tab either. His video says "already undid it" or similar and he lifts. I found the tab at the front but there is no tab at the back. Be nice if he could re-do the vid and show that rear tab location. AND please, less bouncing around. I got seasick ;-)
I appreciate him doing this video, but why skip a step? I can't get it off either.
Had you explained how to open the backside of that side panel, that would have helped tremendously. Alas... That gear was completely off so it is now e-waste. Time for a new printer!
@KOsports sorry for the delay. Sadly, another part had broken, not allowing the pin to stay in place. Had to buy another printer.
Hello I did all you said it works but the gear do not stay in position if I do with swerer or in a side so is not working. can you tell me mor ? the end of video doesn t show it how was the final position and if it worked again to pick paper. thank you
i couldn't get the panels open so I LITERALLY TURNED IT ON ITS SIDE AND HIT IT. Feels like a move out of the Flinstones but it worked.
It was very helpful after a famous, broken connector was exchanged for a new one and it didn't work.
My printer won't pick up card stock. For a while it kept chewing up regular print paper. It works for now but I don't know what caused that. So if you have a solution as to why my HL-L2380DW is doing this, not grabbing card stock, I'd love to know.
What if the gear just won't stay up with a hook (multiple tries) or by gravity/tilting. Is it unrepairable?
Thanks, it fixed the issue.
By the way, could not find the rear tab (found the front one) so ended up whacking both sides and it jarred the gear back into place.
The gear you moved with a screw driver is spring loaded and springs back in out of contact. My Feeder Cam Lever is broken, because a tiny critical piece of plastic broke off. Any suggestions?
Same & I can’t even figure out how to get the spring off
@@desireeanne3129 Remove the motor covering the spring and the gear.
@@paulappleby9066 do you know how to remove the motor? i’m struggling to figure out how without accidentally breaking it
@@thatonekidd4625 In the video above look at frame at 1:24. I don't want to open my printer, but from what I remember, the piece in the middle of the motor that holds the motor in place, needs to be squeezed or twisted, then the motor slips off and you can access the gear and spring. Hope that helps.
@@thatonekidd4625 There is clip assembly holding the motor. You will see two sides and a center piece. Just clear the shaft with the center piece, don't pull hard on it, just clear the shaft and motor slide right off the shaft.
please help me im in a big trouble with this printer, when I do duplex printing then paper is not pickup from output bin for duplex printing. please help
hello, i tried what you did and it looks like the the one you sid to move forward does , but seems to be on a spring and goes back. i tried it again, paper does start to be picked up but then error comes again. any suggestions? what about the white tab, cant see it can you movve it back?
Whenever I move the dislodged gear, it springs back and won’t stay in place. Any tips or suggestions?
ive got the same problem.
have a look at the white clip thing that sits underneath the gear hes talking about. Mine was sitting to the right. once i moved it to the left so it clicked in, the gear stopped springing back. wish i could send photos so this made more sense....
@@DaDamuse This is what I'm struggling with! The whole white clip thing fell out of mine and I can't even figure out which way up it's supposed to be or how it should fit back there to try to reinstall...
I just left a comment and you will see why.
Mine stays on when it's moved in place. You could try adding some glue to it maybe.
Thanks It fixed it !
I can't get the side panel to lift up on the left side panel so I can get into the guts. How do I do that? Thanks
Try tilting the whole printer if you can't get to it
@@SLIZZARD You have to open the front and back of the computer. Looking from the side, there will be two tabs, one on each side (they were covered by the front and door and back doors. You loose those and then you can pull the side panel down. So the side panel, gets loosened from top to bottom, not side to side and the tabs you loosen first are on the top corners covered by the front and back doors.
That was exactly what happened to one I received in the mail. Must have been jarred just enough. Poor design but thanks for the how to fix!
subbed!!!!!
I can locate the gear, but mine snapped back, it has a spring that pulls it back.
Got mine kicking again - thanks.
That part is spring loaded and immediately slides back. There’s no way to make it say aligned to feeder gear.
Anybody else have trouble using a screw driver to get the little gear to stay in place? I even tried the slam method. It's almost like there is a spring or something popping it back out of place.
I don't quiet understand this video. It shows the situation without the paper tray inside, but this gear seems to be automatically placed back into its position (which in the video is manipulated with the screw driver), when putting the papertray back inside.
Anyhow, before I found out that, I removed the sideplade, moved the gear to the side as shown, but it automatically gets drawn back. When I put back the papertray, it worked again for some unknown reason. Well maybe the gear needed some attention, being there all by his self all these years;-)
I now see a video describing the situation, where mechanism causing the papertray insertion causing the gear to get into place, not working anymore. This is casuing the gear not to be in place anymore. I hope it helps people who also find the gear automatically gets pulled back and not as in this video stays inplace after moving it with a screw driver.
th-cam.com/video/yeafFw9Ad-8/w-d-xo.html
Mine did not go back when paper try inserted. I had to manually move the gear in. I kept getting an error everytime I tried to print.
it looks like a "spring" is holding it so it is keeping falling back in
I tried but I couldn't pull the cover off. It was too hard for me. So I am still stuck with a printer that won't pull up paper.
There's probably tabs that are holding it in. I'd check to see if that's the case with yours
Ça marche! Merci beaucoup!
I saw your clip after I paid the scammer copier repair guy $260 .....
It's hard to tell what you're doing, the camera is so close and distorted with filming
Thanks!!!
I found this video because I was trying to troubleshoot the same problem on my printer. It behaved exactly as yours did. I did take mine apart and examine the gears and plastic arm and I was unable to determine if anything was wrong there. I ended up going back to the Brother video on clearing jams: th-cam.com/video/6dIadakL1pY/w-d-xo.html. I didn't have a jam, but my paper tray paper guides (2:30 in the video) weren't set correctly. In particular, the length was pushed all the way back. When I moved it back into the position for letter sized paper, it started working again.
aaaaand this was my problem as well. I've been dealing with this for months and this was the simple fix.
Hold the camera steady!!!!
Cannot open side bit? Hlep.
Thank you! I anyone lese like me is having trouble getting the gear to stay engages - ie it's springing back to the unengaged position - this other video will help you. It certainly helped me th-cam.com/video/yeafFw9Ad-8/w-d-xo.html
Thank you.
I did mine a little different.
There is a lever next to the motor.
I moved that lever towards the motor and moved the spring to the other side.
I watched th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html first.
I recommend fixing it your way first and then watching the other in case it happens again.
th-cam.com/video/zUimxTn4m9w/w-d-xo.html this is for those with spring problems. This vid will help with that and it applies to many brother models
Me too! Was ready to accept this as a single-sheet feeder, but saved it with this video AND th-cam.com/video/i_L8Ha7qd0c/w-d-xo.html . The Spring clip in mine was also disengaged, but I was able to pop the little plastic flap back into place. Thanks again!
This is the dumbest design ever. Why does it do this? Is there some mechanical point for it flopping out of gear?
Thanks. It didint solve, but gave me a better idea. The gear wont stay in place by just pulling. It have a sprint. I found the solutinon here: th-cam.com/video/Y0QYmLdHoHg/w-d-xo.html
U r insane
MAn Yuou Super Man}
Thanks ❤️🥹
Here is another possible problem...Brother Printer "No Paper" error Permanent fix ....th-cam.com/video/TsQxYsvvC9w/w-d-xo.htmlsi=BUfnw0texmsg2pdk