YES! I am as per Charlie's recommendation hoping to view a bunch of properties all in one area next month (the best time to grab a bargain). I for an array of reasons stopped viewings about 3 months ago. One of the handful I had earmarked for viewing was suddenly removed from the market. It had only been on the market for 6 weeks. As Charlie has said before, those kinds of sellers are not serious about selling.
Yes James, I agree. If a seller pulls out after searches and survey I believe they should be liable for costs. Good luck in your search. Hope you find something you like at a good price.
That very rarely happens. Usually sellers price themselves out of the market and let their properties sit with higher asking prices compared with similar properties in the same area.
It just demonstrates they're is a need for regulated estate agency. That was only one agent. There are tons out there who's practice is terrible. Markets for just evolve. It's been directed by agents, abs there are this fixated on their commission. People do need to stand strong for what's right. Agenrs have dictated for too long. Understand Qatar you mean about doing business. But some points you make are not transferable across the country.
I liked Jack and really respect him for coming onto the channel - I hope he hasn't been put off. I agree that some of the comments directed to him were misplaced and harsh, but I can see that they are coming from a place of frustration and exhaustion with the current situation and how impossible it can seem just to find a place to call home. Jack is clearly good at his job - respect! His priority is obviously with his seller clients who, after all, pay his wages - that's fair enough, but buyers are just as vital in the sales equation and need to be treated with respect too. There are enough hoops to jump through with the whole moving process, without having to write emails to prove how much you love a property - cringy and IMO a bit weird, especially in a buyer's market - sorry Jack! If you have proven your finances and have your 'ducks in a row' that should be enough to show your offer is genuine - your personal reasons for wanting to live somewhere are not really anybody else's business! I do also think agents might actually benefit from being more open about what offers might already on the table for a property - could cut out a lot of time wasting viewings, game playing, second guessing and general all round angst! Transparency = trust. How has the UK allowed itself to get to this place? - it really shouldn't be this hard. I'm Mum to a 21 and 19 year old and I worry terribly about their future prospects - my eldest is already talking about seeking work abroad when he leaves university - very sad.
I don’t think he’s questioning if an offer is genuine or not, he’s qualifying the actual reasons the buyer wants it because that’s what he’s learnt as an agent of 10 years is the biggest indicator of a buyer who will or won’t change their mind. Completely reasonable, even if cringey! 😎
We disagree on this one - to me it feels unnecessary and patronising. A genuine offer is a genuine offer - no? A buyer can still change their mind even if they truly love a property. That said, I would grit my teeth and write the damn email if I really wanted the house … so maybe there is something in it?! 🤷🏼♀️🤦🏼♀️😆
@@gillhayes5187, the problem is that anyone could write a gleaming letter. Someone who is half keen may still get someone to help them write a letter. Even the most keen buyer may come across as bland, dull and less than enthusiastic on written paper. You're right, I think an offer is an offer and alienating people based on perceived enthusiasm or lack of isn't a good way to deal with people. An estate agent worth his/her salt will know within minutes how keen someone is meeting in person.
our agent put forward 5 offers, 2 of them wrote to say why they wanted to live there and it did influence my decision because I wanted to respect my mother's memory @@gillhayes5187 I hope this is helpful, and it won't apply in many cases but it did in our's. We have a confirmed completion date too
@@RabJ208My thoughts exactly - not everyone is great at expressing themselves in writing - and equally not hard for someone to write a sycophantic letter if they feel it might give them the edge - maybe I’m just too cynical! 🤷🏼♀️😁
I have had lots of direct messages on social media asking for advice off the back of this interview and 3 people asking for valuations on their homes, I am glad some people realised I don’t mess around and do the best job I can to help get people moved with minimal stress, I am very blunt and straight talking but people appreciate that because there’s a lot of fluff in this industry. You can’t please everyone 😅 FYI I’ve had plenty of 5 star reviews from happy buyers too who really enjoyed working with me, because I am efficient and personable, in fact lots of my buyers viewing turn into sellers! Thanks for having me on, MAYBE we will do it again… 👀😂
Very happy to hear you’ve got new business from it. And I think overall it was a very useful and insightful discussion for the majority of viewers (97% likes v 3% dislikes).
Although unfair on Jack, it’s good to see people get angry and vent. I think it's very frustrating for young people today, I feel for them. I can understand their frustration, why would they even want to participate in such an economic system, when faced with a wall of unrewarding and toxic nonsense of the current over communicative world. The UK in particular has become quite a boring and stale place sadly, a sell out. If I were young I would be learning skills to live outside the system to be free from the shackles of the vile money system and the economy, be rich in other ways, be independent and smart.
@@toiletrollholder There is no certainty the government will be raiding pensions in that way but anything is possible. The whole economy is a very complex and troubled topic, moving abroad doesn't change much. Ultimately the only way to have certainty is to learn to live without money.
First time buyers and the young have a right to vent in my opinion. They’ve got it rough….stagnant wages, high debt, high taxes, crumbling public services, high cost of living and on top of all time high mortgages and rents… yes some the above affects the whole population, however, at least older generations have their houses that have increased in value by a ridiculous amount. It’s not agents fault, but you can’t blame people who are getting fed up with things listed at ridiculous prices even with high interest rates…
Vent by all means, but vent at the politicians who set policy that got us into the mess. Not the agents. There’s plenty of legitimate criticism of agents, we should stick to that.
Everybody has a right to their own opinion. But direct frustrations in the right direction. The only way to get the real change is to vote in the policy makers who can do something about it, there aren't many that genuinely want to help the people. If you find the right politician please do let me know. A frustrated agent who knows the system needs to change and is tired of explaining how it works.
@@toiletrollholder - Agree with all of your comments. I recently went through the house buying process, it's not just the mortgage and deposit... it's all the other costs that come with it too... survey, legal fees, lender fees, and even the buyers trying to charge you for fixtures... I used a broker that doesn't charge fees, but if you have to pay a broker too, then it can run into the several thousands..... Oh and then you need to buy things for the house if you're a first time buyer
The process isn't complexed. Sellers generally advertise through estate agents. The seller tells the estate agent how much they want their property advertised for. The estate agent lists the property for the seller at that price the seller wants it advertised for. Emotion often gets in the way and sellers often believe their properties are worth above market market value. I've spoken with estate agents who have told me on the QT that some of the houses on their own listings will not sell quickly because they are overvalued when compared with similar propeties in the area.
@@MovingHomewithCharlie,, not "an estate agent". "I've spoken with estate agents" (see above). Some estate agents have properties on for above the market value and compared to similar properties in the area. It's not a meanless anchode when it's a fact. Unless ofcourse you're going to come back and tell me I'm wrong?
A lot of FTB don’t seem to realise how out of pocket they will be if a deal falls through. Best to spend more time before agreeing a price ensuring all parties are happy and limit the risk of paying for conveyancing and surveys and have it fall over. X
Charlie, you’re right, a good estate agent is a great find. I remember needing to sell my house in 2005 because of a relationship breakdown. My estate agent assessed my offers. He advised me that the person making the top offer was a single nurse who needed accommodation quickly and may not be willing to wait out the shit storm carrying on between me and my ex. He said the next highest offer was someone looking for a doer upper and wasn’t in a rush. If he only had money in mind and didn’t ask the right questions to all involved, he would’ve just told me the top offer and the sale would’ve fallen through. He was right, the sale took a long time and we were lucky the buyer was so patient. This was thanks to the agent.
I've had so many people complain to me over the years that they can't sell their house. Its so frustrating, because I know they'll just get angry if I say it to them, but any house will sell if the price is right, its not selling because you want too much money for it!
Chains are a nightmare. I prefer to move out and then buy. There are so many stories of getting the keys and people still packing boxes when you are trying to move in while your removal guys stand idle waiting for access. The whole process is so stressful. TIP. If you know anybody moving house, give them a hand. It’s very educational and maybe they might reciprocate when your time comes. Perhaps Charlie will interview removers.
Well put Charlie, I do think that respect is a 2 way street. You commented on a remark I made last week during a live show about my offer having been declined out of hand by an unrealistic seller. I maintain a good relation with the estate agent, I followed your advice regaring making sure all my ducks are in a row and I'm ready to move quickly. The agents are now chasing me to see if I am still intereted and offering viewings on new properties. A good working realtionship is key as long as you both respect that you both have slightly different objectives but ultimately want to profit from a mutually suitable outcome.
I would list my local Connells under that umbrella. So many over priced properties on their books that aren't selling and eventually the sellers remove and go on with another agent, often at a lower price.
Where is this mythical world in which estate agents call you up and tell you about a property that's coming up? There are 6 agents in my small town in Mid-Wales, I visited each and politely asked if they'd call me up if anything was in the pipeline that would suit me. 5 of the 6 said they were far too busy to be doing that and that I should just keep looking at RM. The 6th said that was something they'd never do, far more interested in letting it go online and then get competing interest. I'm a cash buyer with nothing to sell, you'd think they would be more keen and make more effort. Everything is over-valued and you get the same story from them all - 'we haven't noticed any price reductions as yet in this area', 'oh we're doing rather well at the moment', 'houses are still selling' - then you point out how many of their listings have been reduced and it all goes quiet.
Used to have the exact same problem as a Recruitment Consultant in an Agency: people would turn up with no CV, no information (National Ins no, Proof of Address, ID etc) in their out door PJs and then whine they dont get placed in jobs or sent for interviews. We had the "NFC" drawer where those candidates got dumped. I will let you guess what that stood for lol😂
Well done Charlie, been watching you since last year when buying seemed so far away ... We have now bought our dream home and got it 10 percent below asking for an already reasonable price ...the process is full of challenges but all doable if you try to take emotions out of it . .thank you so much sir!
What shocks me is what a considerable amount of FTB's expect in their first home. New builds are dangerously overpriced. Expect a flatline or negative equity in those. Sadly so many "Expect" to get all the mod cons and won't look at anything older (A bit like the finance generation with new cars every 3 years). All those are debt traps of which keep on growing. Buy within your means and put the "Want" sheet in the bin and be realistic! My first home in the early 90s still had an outside toilet. No heating other than a coal fire with a back boiler. Bottom line is if you are going to be rude, don't expect anyone to take you seriously. Me me me society with faces stuck in phones really are ineradicably ignorant. The decent among us have finally had enough! Realism and respect please. Not too much to ask is it...... Or is it?
Well put Charlie, it is all about respect. Respect people, and they will appreciate it. Those people will be fair with you. And it cost nothing to be nice to people.
Unfortunately their are useless arrogant agents that think they are smart. Believe me, it takes a while, but other salespeople get to hear, and we tell our bosses as good salespeople won't work with them.
Even if we accept that the buyer indirectly pays the seller (which I don’t because it doesn’t happen, you pay for a house, you don’t have a fee on top) you are forgetting that the agent has a duty to the seller that they can’t also have to the buyer. If you want an agent to represent you, get yourself a buyers agent. You can’t expect the seller’s agent to act in your interest. I’m afraid that’s a naive, idealistic and unworkable suggestion. It creates a conflict of interest.
I've not seen all of yesterdays live yet and am looking forward to catching up with it later. But re timewasting - Charlie you've been encouraging people to ignore asking prices and go see properties that are outside of our budgets because if we are serious about buying it is ok to make lower offers. My concerns around doing that are people/me being seen as FTBastard by an EA (as practically everything is ridiculously priced since the pandemic, affordable before that though, in a London commuter belt county) then being thought of as a FTBastard and not getting viewings, as you seem to say we won't get those calls if viewed like that. Yeah, I have an MIP in place, independent mortgage broker, ok deposit, conveyance solicitor and even a surveyor lined up all ready to go (and will offer to buy that search pack on day an offer is accepted), but lets park that. When it comes to viewing and if we are viewing things that are outside our budget as advised and can't afford unless we take a punt with a low offer when EAs are fighting for the best price for their clients, are we still FTBastards? After all it is all about the money the seller will get. I'm curious to know.
Viewings done in good faith are never a waste of time. They are part of the process. Offers is the topic of this video. Experience shows that many “flaky” (not properly qualified) offers are accepted by poorer agents, only to lead to a fall through, a waste if everyone’s time and money. Sometimes that happens for genuine life reasons beyond anyone’s control. No one minds that. But often, buyers just change their minds when faced with the reality, get cold feet and back out, often without even saying that they have. These are the offerers that Jack is talking about avoiding. Keep viewing, especially when you have all your ducks in a row. It’s never a waste of time if you’re sure you want to buy. Keep making offers if you’re certain you’ll proceed if it’s accepted. I get this is a tricky, nuanced subject. This is why the whole moving industry is so much more complicated than anyone realises! Hope that’s helpful. 👍🏻
@@MovingHomewithCharlie Hi Charlie. Thanks for clarifying as it wasn't clear from the video. If I offer I'll be following through and am deadly serious about buying a home. Appreciate not everyone is like that though. It is complicated. I can't wait until the day comes when I don't have to be looking any more. I've learnt a lot through your channel. Keep on with the good work.
I remember when I was an FTB, made some mistakes, used the countrywide mortgage broker, used the agents preferred conveyancer (£1,000, but they were fast and thorough, all the indemnities that forced the seller to buy were very useful when we sold). However, we were committed (moved in with family so that we could meet the initial completion date when our tenancy ran out due to timewasting seller). We pushed so hard that the seller got annoyed that the seller complained to their agent that they thought their agent was working for us rather than them. As it turns out that the seller who had claimed they were chain free, were not. Nothing we could do, but we completed, because the agent managed to keep the deal on track. If any words had been communicated directly between us and the seller, I am sure choice words would have caused the deal to fall through.
I read some of those early comments on that livestream. Damn, someone people were triggered. It's definitely a hot button issue for sure. It did remind me that as a potential house buyer, you are in competition with other buyers, and the estate agent's attention. Like the man said, if you do not have your S.H.1.T together, the agents will straight up ghost your ass. Know this from past experience!
The excellent estate agent video with Jack, lots of insight into real world property transactions. From a sellers perspective this is an agent that gets your property sold for a good market value price.
Well you know what they say Charlie "You can please some of the people some of the time and you can please some of the people all of the time but you can't please all of the people all of the time and some people you can't please at all". Things ARE difficult at the moment and occasionally we all let of steam like am 8 year old screaming "IT'S JUST NOT FAIR!!!" but no-one says it is. Thought the interview was very good. Enjoyed it a lot. Thanks
Not with you Charlie - you may be technically right but even as a member of the older gen with a fully paid up house -I recall being a FTB in the 80 s and the worry I had buying my first home . I feel for FTB s today and just like you they have a right to have a “rant” as you put it - I think we should cut them a little slack - they aren’t time wasters - they are trying to find their feet in a very challenging environment
I’m trying to communicate to that that’s how agents will see FTB’s who aren’t properly prepared, so that they understand that being prepared will improve chances of getting offers accepted
Another contradictory video here for your viewers and followers, most of them think the market has completely stopped and we are due an imminent property crash of mass proportions. Reality is, any decently priced property will have many viewings and offers, get out and see for yourself. Any agent, or person with common sense can tell whether you are serious or not. I've always had to show proof of MIP, which makes sense, some agents can travel 30 mins each way to do a viewing, why would they waste their time showing round someone on a jolly day out snooping through the neighbours house? Have a word with yourself people.
I didn’t see the live comments, but was interesting to hear about the letter stating why you like the place. How do you think that fits in with your “offer template” Charlie? Just to add I’m no armchair buyer btw I’ve been out viewing and offering without one accepted so far! :D
My offer template is a suggestion, and intended to be customised and or personalised by each user. If an agent asks for something reasonable that they say will help the process, then I’d always recommend responding to their request with what they want.
I think it wouldn’t hurt for me to start including something along those lines. I’ve never had that suggested but agents have encouraged me to make one “initial” low offer then a “real” offer so the sellers feel they’re not losing face as he put it.
Question for Charlie: IF you found yourself in a position where you were more than happy to make a offer on two properties, would you offer just on one property and if that offer is rejected move onto the next property of interest, OR, would you offer on both properties at the same time, and if so would you let the agent know you are also making another offer elsewhere? Cheers buddy :)
Whatever you choose to do, be transparent. If you offer on both simultaneously, I’d be saying “first seller to issue memorandum of sale at the agreed price” gets your offer (provided you’ve also made yourself ready with finances and conveyancers etc
Well done for the improvement in production in this video, I'm sure improving production further will drive more subscribers. Damien Talks Money is a case in point for good production values (I imagine you're aware of his channel as he does collab videos with Sasha Yanshin).
That’s interesting information Charlie. This is how the market works… I know you’re busy but I would also be interested in your views on possible reforms that would improve the quality of the process for buyers and sellers?
Working on them! In an unsexy nutshell, a better industry-wide communications platform would bring massive improvements across the board. No silver bullet.
I’m very shocked that there was a backlash to the estate agent coming on. The estate agency business must be agonising, having to promise callbacks that they can’t possibly make and be lectured by ill informed people who have never worked under pressure or having to serve multiple masters. I’ve had three sales fall through this year which means the agents did all that work for nothing.
I think it shows the degree of frustration by buyers and sellers against agents, many bad ones, many liars, many arrogant ones. Venting is the method people use.
I am sure that you are not venting at car park attendants, shop assistants and petrol kiosk assistants. Of course the young are frustrated and Charlie does offer strategies to improve the odds for FTBs.
@toiletrollholder the reason you find them likeable is because they are sales people... what they are usually very good at is selling themselves. What many of these people are not so good at is selling on your behalf, because they aren't motivated to do so. You can't measure them by their likeability.. you need to measure them by how well they perform.
@@MovingHomewithCharlie tried tried tired Brough abroad as none of them in U.K. took me seriously so your saying it’s the buyers issue if they dont buy there not serious so I did buy but not in U.K. as it was a joke dealing with U.K. I state agents .
Human is a resource gathering animal, so be prepared to be exploited 🤣 Be fundamental and follow the real cash-flow return is the best way to prevent exploited If you can objectively compared the return to the stock market. you will see real estate is not a good investment, so always prepare to go away. I really want to dump money into S&P index to avoid this time consuming process........
Charlie this confuses me…. You tell us ‘go out and view go out and view go out and view’…. We have been… within reason, but are a year off having our funds together / you’ve told us not to over pay and we can see how things are going, so we’re waiting & have just signed another 12m rental. I’m not a time waster, but I’ve known 100% I won’t buy the 8 houses I’ve gone to view. Will I end up buying from one of the agents I’ve viewed from in these early stages? Yes. But not right now. Don’t rant at FTB who are following your instructions???? I follow Jack on Insta and think he’s great. You’re too broad in this video and insult the people who are trying to learn from you.
No insult intended. Being out viewing early is exactly what you should be doing. Nothing I’ve said in this video contradicts that. It’s not a waste of time even if you’re viewing early as long as you are transparent about that with the agents. I’m sorry if anything I said was insulting. I can see that it may be confusing. To clarify; If you’re in the market to buy a home: Get finances lined up as best you can. (Fine if some of it won’t be ready for a while). Book viewings, but be honest about your timings. Some agents will say yes some will say no, depending on the market and the individual home you want to see. This video was only about making offers. Did anything in this video contradict anything I’ve said in the past about making offers? Perhaps I’ve implied things I’m unaware of. This is a tricky topic. Moving home is harder than anyone realises until they try it. I’m trying to help!
Thanks for reply. You said a lot more beyond criticising faux offers. It sounded like anyone who was doing tentative research ahead of 100% buying is a time waster. We can and have proved we have the 10% deposit when asked. But are also saving an extra £20k or so or a little renovation. Agents don’t need to know that surely. We’ve just signed another 12m rental contract cuz we feel drops here in the SE will be more than the rent. We’ll still view houses. Won’t make offers but technically aren’t ready to go buyers. It’s the biggest purchase of our lives. Not time wasting. Just researching. As I say, your criticism is too broad
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The real timewasters are the sellers who take their properties off the market when they don't achieve asking price offers.
Also true.
YES!
I am as per Charlie's recommendation hoping to view a bunch of properties all in one area next month (the best time to grab a bargain). I for an array of reasons stopped viewings about 3 months ago. One of the handful I had earmarked for viewing was suddenly removed from the market. It had only been on the market for 6 weeks. As Charlie has said before, those kinds of sellers are not serious about selling.
Yes James, I agree. If a seller pulls out after searches and survey I believe they should be liable for costs. Good luck in your search. Hope you find something you like at a good price.
That very rarely happens. Usually sellers price themselves out of the market and let their properties sit with higher asking prices compared with similar properties in the same area.
It just demonstrates they're is a need for regulated estate agency.
That was only one agent. There are tons out there who's practice is terrible.
Markets for just evolve. It's been directed by agents, abs there are this fixated on their commission.
People do need to stand strong for what's right. Agenrs have dictated for too long.
Understand Qatar you mean about doing business. But some points you make are not transferable across the country.
I liked Jack and really respect him for coming onto the channel - I hope he hasn't been put off. I agree that some of the comments directed to him were misplaced and harsh, but I can see that they are coming from a place of frustration and exhaustion with the current situation and how impossible it can seem just to find a place to call home. Jack is clearly good at his job - respect! His priority is obviously with his seller clients who, after all, pay his wages - that's fair enough, but buyers are just as vital in the sales equation and need to be treated with respect too. There are enough hoops to jump through with the whole moving process, without having to write emails to prove how much you love a property - cringy and IMO a bit weird, especially in a buyer's market - sorry Jack! If you have proven your finances and have your 'ducks in a row' that should be enough to show your offer is genuine - your personal reasons for wanting to live somewhere are not really anybody else's business! I do also think agents might actually benefit from being more open about what offers might already on the table for a property - could cut out a lot of time wasting viewings, game playing, second guessing and general all round angst! Transparency = trust. How has the UK allowed itself to get to this place? - it really shouldn't be this hard. I'm Mum to a 21 and 19 year old and I worry terribly about their future prospects - my eldest is already talking about seeking work abroad when he leaves university - very sad.
I don’t think he’s questioning if an offer is genuine or not, he’s qualifying the actual reasons the buyer wants it because that’s what he’s learnt as an agent of 10 years is the biggest indicator of a buyer who will or won’t change their mind.
Completely reasonable, even if cringey! 😎
We disagree on this one - to me it feels unnecessary and patronising. A genuine offer is a genuine offer - no? A buyer can still change their mind even if they truly love a property. That said, I would grit my teeth and write the damn email if I really wanted the house … so maybe there is something in it?! 🤷🏼♀️🤦🏼♀️😆
@@gillhayes5187, the problem is that anyone could write a gleaming letter. Someone who is half keen may still get someone to help them write a letter. Even the most keen buyer may come across as bland, dull and less than enthusiastic on written paper. You're right, I think an offer is an offer and alienating people based on perceived enthusiasm or lack of isn't a good way to deal with people. An estate agent worth his/her salt will know within minutes how keen someone is meeting in person.
our agent put forward 5 offers, 2 of them wrote to say why they wanted to live there and it did influence my decision because I wanted to respect my mother's memory @@gillhayes5187 I hope this is helpful, and it won't apply in many cases but it did in our's. We have a confirmed completion date too
@@RabJ208My thoughts exactly - not everyone is great at expressing themselves in writing - and equally not hard for someone to write a sycophantic letter if they feel it might give them the edge - maybe I’m just too cynical! 🤷🏼♀️😁
I have had lots of direct messages on social media asking for advice off the back of this interview and 3 people asking for valuations on their homes, I am glad some people realised I don’t mess around and do the best job I can to help get people moved with minimal stress, I am very blunt and straight talking but people appreciate that because there’s a lot of fluff in this industry.
You can’t please everyone 😅
FYI I’ve had plenty of 5 star reviews from happy buyers too who really enjoyed working with me, because I am efficient and personable, in fact lots of my buyers viewing turn into sellers!
Thanks for having me on, MAYBE we will do it again… 👀😂
Very happy to hear you’ve got new business from it. And I think overall it was a very useful and insightful discussion for the majority of viewers (97% likes v 3% dislikes).
Although unfair on Jack, it’s good to see people get angry and vent. I think it's very frustrating for young people today, I feel for them. I can understand their frustration, why would they even want to participate in such an economic system, when faced with a wall of unrewarding and toxic nonsense of the current over communicative world. The UK in particular has become quite a boring and stale place sadly, a sell out.
If I were young I would be learning skills to live outside the system to be free from the shackles of the vile money system and the economy, be rich in other ways, be independent and smart.
@@toiletrollholder There is no certainty the government will be raiding pensions in that way but anything is possible.
The whole economy is a very complex and troubled topic, moving abroad doesn't change much. Ultimately the only way to have certainty is to learn to live without money.
First time buyers and the young have a right to vent in my opinion. They’ve got it rough….stagnant wages, high debt, high taxes, crumbling public services, high cost of living and on top of all time high mortgages and rents… yes some the above affects the whole population, however, at least older generations have their houses that have increased in value by a ridiculous amount. It’s not agents fault, but you can’t blame people who are getting fed up with things listed at ridiculous prices even with high interest rates…
Vent by all means, but vent at the politicians who set policy that got us into the mess. Not the agents. There’s plenty of legitimate criticism of agents, we should stick to that.
Everybody has a right to their own opinion. But direct frustrations in the right direction. The only way to get the real change is to vote in the policy makers who can do something about it, there aren't many that genuinely want to help the people. If you find the right politician please do let me know.
A frustrated agent who knows the system needs to change and is tired of explaining how it works.
@@toiletrollholder - Agree with all of your comments. I recently went through the house buying process, it's not just the mortgage and deposit... it's all the other costs that come with it too... survey, legal fees, lender fees, and even the buyers trying to charge you for fixtures... I used a broker that doesn't charge fees, but if you have to pay a broker too, then it can run into the several thousands..... Oh and then you need to buy things for the house if you're a first time buyer
The process isn't complexed. Sellers generally advertise through estate agents. The seller tells the estate agent how much they want their property advertised for. The estate agent lists the property for the seller at that price the seller wants it advertised for. Emotion often gets in the way and sellers often believe their properties are worth above market market value. I've spoken with estate agents who have told me on the QT that some of the houses on their own listings will not sell quickly because they are overvalued when compared with similar propeties in the area.
If you’ve never done it yourself, you can have no idea what you’re talking about. “An agent told me” is a meaningless anecdote! 😊
@@MovingHomewithCharlie,, not "an estate agent". "I've spoken with estate agents" (see above).
Some estate agents have properties on for above the market value and compared to similar properties in the area. It's not a meanless anchode when it's a fact. Unless ofcourse you're going to come back and tell me I'm wrong?
A lot of FTB don’t seem to realise how out of pocket they will be if a deal falls through. Best to spend more time before agreeing a price ensuring all parties are happy and limit the risk of paying for conveyancing and surveys and have it fall over. X
Charlie, you’re right, a good estate agent is a great find. I remember needing to sell my house in 2005 because of a relationship breakdown. My estate agent assessed my offers. He advised me that the person making the top offer was a single nurse who needed accommodation quickly and may not be willing to wait out the shit storm carrying on between me and my ex. He said the next highest offer was someone looking for a doer upper and wasn’t in a rush. If he only had money in mind and didn’t ask the right questions to all involved, he would’ve just told me the top offer and the sale would’ve fallen through. He was right, the sale took a long time and we were lucky the buyer was so patient. This was thanks to the agent.
I've had so many people complain to me over the years that they can't sell their house. Its so frustrating, because I know they'll just get angry if I say it to them, but any house will sell if the price is right, its not selling because you want too much money for it!
Chains are a nightmare. I prefer to move out and then buy. There are so many stories of getting the keys and people still packing boxes when you are trying to move in while your removal guys stand idle waiting for access. The whole process is so stressful. TIP. If you know anybody moving house, give them a hand. It’s very educational and maybe they might reciprocate when your time comes. Perhaps Charlie will interview removers.
Helpful to hear both sides of the story.
Estate agents and vendors are still valuing based on buyers borrowing at
I watched the video before this and I couldn't see anything that's really controversial.
And as an FTB myself, I can say all the tips here are GOLD!
Well put Charlie, I do think that respect is a 2 way street. You commented on a remark I made last week during a live show about my offer having been declined out of hand by an unrealistic seller. I maintain a good relation with the estate agent, I followed your advice regaring making sure all my ducks are in a row and I'm ready to move quickly. The agents are now chasing me to see if I am still intereted and offering viewings on new properties. A good working realtionship is key as long as you both respect that you both have slightly different objectives but ultimately want to profit from a mutually suitable outcome.
Spot on!
Aren't over-valuing agents FTBs too (for sellers) Charlie? They're kind of giving sellers false hope that their properties will sell at that price.
I would list my local Connells under that umbrella. So many over priced properties on their books that aren't selling and eventually the sellers remove and go on with another agent, often at a lower price.
Where is this mythical world in which estate agents call you up and tell you about a property that's coming up? There are 6 agents in my small town in Mid-Wales, I visited each and politely asked if they'd call me up if anything was in the pipeline that would suit me. 5 of the 6 said they were far too busy to be doing that and that I should just keep looking at RM. The 6th said that was something they'd never do, far more interested in letting it go online and then get competing interest.
I'm a cash buyer with nothing to sell, you'd think they would be more keen and make more effort. Everything is over-valued and you get the same story from them all - 'we haven't noticed any price reductions as yet in this area', 'oh we're doing rather well at the moment', 'houses are still selling' - then you point out how many of their listings have been reduced and it all goes quiet.
The agents I speak of are rare.
Used to have the exact same problem as a Recruitment Consultant in an Agency: people would turn up with no CV, no information (National Ins no, Proof of Address, ID etc) in their out door PJs and then whine they dont get placed in jobs or sent for interviews. We had the "NFC" drawer where those candidates got dumped. I will let you guess what that stood for lol😂
So that’s why they didn’t get back to me. 🧐
No Fucking Chance????
Well done Charlie, been watching you since last year when buying seemed so far away ... We have now bought our dream home and got it 10 percent below asking for an already reasonable price ...the process is full of challenges but all doable if you try to take emotions out of it . .thank you so much sir!
Fabulous news! Congratulations.
That door looks really narrow
I had the same doors in my last new build. Looks to be a door to an ensuite - which i had, and are narrower.
What shocks me is what a considerable amount of FTB's expect in their first home.
New builds are dangerously overpriced. Expect a flatline or negative equity in those.
Sadly so many "Expect" to get all the mod cons and won't look at anything older (A bit like the finance generation with new cars every 3 years).
All those are debt traps of which keep on growing.
Buy within your means and put the "Want" sheet in the bin and be realistic!
My first home in the early 90s still had an outside toilet. No heating other than a coal fire with a back boiler.
Bottom line is if you are going to be rude, don't expect anyone to take you seriously.
Me me me society with faces stuck in phones really are ineradicably ignorant. The decent among us have finally had enough!
Realism and respect please. Not too much to ask is it...... Or is it?
So if you sell at a lower price than your competitors, the buyer sticks around. Who'd have thunk it.
Well put Charlie, it is all about respect. Respect people, and they will appreciate it. Those people will be fair with you. And it cost nothing to be nice to people.
Respect works both ways and agents need to show some as well.
Unfortunately their are useless arrogant agents that think they are smart. Believe me, it takes a while, but other salespeople get to hear, and we tell our bosses as good salespeople won't work with them.
"Life does not give you what you deserve, it gives you what you demand", being a victim does not serve any one not even a victim! Thanks Charlie!😊
Don’t agree with you Charlie. The buyer pays the agent indirectly. No first time/cash buyer you can forget it.
Even if we accept that the buyer indirectly pays the seller (which I don’t because it doesn’t happen, you pay for a house, you don’t have a fee on top) you are forgetting that the agent has a duty to the seller that they can’t also have to the buyer.
If you want an agent to represent you, get yourself a buyers agent. You can’t expect the seller’s agent to act in your interest. I’m afraid that’s a naive, idealistic and unworkable suggestion. It creates a conflict of interest.
I've not seen all of yesterdays live yet and am looking forward to catching up with it later. But re timewasting - Charlie you've been encouraging people to ignore asking prices and go see properties that are outside of our budgets because if we are serious about buying it is ok to make lower offers. My concerns around doing that are people/me being seen as FTBastard by an EA (as practically everything is ridiculously priced since the pandemic, affordable before that though, in a London commuter belt county) then being thought of as a FTBastard and not getting viewings, as you seem to say we won't get those calls if viewed like that. Yeah, I have an MIP in place, independent mortgage broker, ok deposit, conveyance solicitor and even a surveyor lined up all ready to go (and will offer to buy that search pack on day an offer is accepted), but lets park that. When it comes to viewing and if we are viewing things that are outside our budget as advised and can't afford unless we take a punt with a low offer when EAs are fighting for the best price for their clients, are we still FTBastards? After all it is all about the money the seller will get. I'm curious to know.
Viewings done in good faith are never a waste of time. They are part of the process.
Offers is the topic of this video. Experience shows that many “flaky” (not properly qualified) offers are accepted by poorer agents, only to lead to a fall through, a waste if everyone’s time and money. Sometimes that happens for genuine life reasons beyond anyone’s control. No one minds that.
But often, buyers just change their minds when faced with the reality, get cold feet and back out, often without even saying that they have.
These are the offerers that Jack is talking about avoiding.
Keep viewing, especially when you have all your ducks in a row. It’s never a waste of time if you’re sure you want to buy. Keep making offers if you’re certain you’ll proceed if it’s accepted.
I get this is a tricky, nuanced subject. This is why the whole moving industry is so much more complicated than anyone realises!
Hope that’s helpful. 👍🏻
@@MovingHomewithCharlie Hi Charlie. Thanks for clarifying as it wasn't clear from the video. If I offer I'll be following through and am deadly serious about buying a home. Appreciate not everyone is like that though. It is complicated. I can't wait until the day comes when I don't have to be looking any more. I've learnt a lot through your channel. Keep on with the good work.
I remember when I was an FTB, made some mistakes, used the countrywide mortgage broker, used the agents preferred conveyancer (£1,000, but they were fast and thorough, all the indemnities that forced the seller to buy were very useful when we sold).
However, we were committed (moved in with family so that we could meet the initial completion date when our tenancy ran out due to timewasting seller).
We pushed so hard that the seller got annoyed that the seller complained to their agent that they thought their agent was working for us rather than them.
As it turns out that the seller who had claimed they were chain free, were not.
Nothing we could do, but we completed, because the agent managed to keep the deal on track. If any words had been communicated directly between us and the seller, I am sure choice words would have caused the deal to fall through.
I read some of those early comments on that livestream. Damn, someone people were triggered. It's definitely a hot button issue for sure. It did remind me that as a potential house buyer, you are in competition with other buyers, and the estate agent's attention. Like the man said, if you do not have your S.H.1.T together, the agents will straight up ghost your ass. Know this from past experience!
The excellent estate agent video with Jack, lots of insight into real world property transactions. From a sellers perspective this is an agent that gets your property sold for a good market value price.
Well you know what they say Charlie "You can please some of the people some of the time and you can please some of the people all of the time but you can't please all of the people all of the time and some people you can't please at all". Things ARE difficult at the moment and occasionally we all let of steam like am 8 year old screaming "IT'S JUST NOT FAIR!!!" but no-one says it is. Thought the interview was very good. Enjoyed it a lot. Thanks
Not with you Charlie - you may be technically right but even as a member of the older gen with a fully paid up house -I recall being a FTB in the 80 s and the worry I had buying my first home . I feel for FTB s today and just like you they have a right to have a “rant” as you put it - I think we should cut them a little slack - they aren’t time wasters - they are trying to find their feet in a very challenging environment
I’m trying to communicate to that that’s how agents will see FTB’s who aren’t properly prepared, so that they understand that being prepared will improve chances of getting offers accepted
@@MovingHomewithCharlie I know mate I get it but it didn’t land that way
Another contradictory video here for your viewers and followers, most of them think the market has completely stopped and we are due an imminent property crash of mass proportions. Reality is, any decently priced property will have many viewings and offers, get out and see for yourself. Any agent, or person with common sense can tell whether you are serious or not. I've always had to show proof of MIP, which makes sense, some agents can travel 30 mins each way to do a viewing, why would they waste their time showing round someone on a jolly day out snooping through the neighbours house? Have a word with yourself people.
Spot on… I’m still getting 2 or 3 viewings a week on properties priced correctly 💡🏠
I didn’t see the live comments, but was interesting to hear about the letter stating why you like the place.
How do you think that fits in with your “offer template” Charlie? Just to add I’m no armchair buyer btw I’ve been out viewing and offering without one accepted so far! :D
My offer template is a suggestion, and intended to be customised and or personalised by each user. If an agent asks for something reasonable that they say will help the process, then I’d always recommend responding to their request with what they want.
I think it wouldn’t hurt for me to start including something along those lines. I’ve never had that suggested but agents have encouraged me to make one “initial” low offer then a “real” offer so the sellers feel they’re not losing face as he put it.
I doff my hat to you, Sir 🎩I'm always saying this but you've said it better
Thank you!
At least anger can keep you warm. I cant afford to buy anything other than a garage at the mo. 😆. I have no spare energy to be angry.
Question for Charlie: IF you found yourself in a position where you were more than happy to make a offer on two properties, would you offer just on one property and if that offer is rejected move onto the next property of interest, OR, would you offer on both properties at the same time, and if so would you let the agent know you are also making another offer elsewhere? Cheers buddy :)
Whatever you choose to do, be transparent. If you offer on both simultaneously, I’d be saying “first seller to issue memorandum of sale at the agreed price” gets your offer (provided you’ve also made yourself ready with finances and conveyancers etc
Good video, Charlie
Im a ftb and p i ss ed right off want 80% of that mansion 😂😂 not happening yet
Well done for the improvement in production in this video, I'm sure improving production further will drive more subscribers. Damien Talks Money is a case in point for good production values (I imagine you're aware of his channel as he does collab videos with Sasha Yanshin).
I haven’t changed anything! What was better?
Both those guys are full time TH-camrs. This is a sideline for me.
That’s interesting information Charlie. This is how the market works… I know you’re busy but I would also be interested in your views on possible reforms that would improve the quality of the process for buyers and sellers?
Working on them! In an unsexy nutshell, a better industry-wide communications platform would bring massive improvements across the board. No silver bullet.
I’m very shocked that there was a backlash to the estate agent coming on. The estate agency business must be agonising, having to promise callbacks that they can’t possibly make and be lectured by ill informed people who have never worked under pressure or having to serve multiple masters. I’ve had three sales fall through this year which means the agents did all that work for nothing.
I think it shows the degree of frustration by buyers and sellers against agents, many bad ones, many liars, many arrogant ones. Venting is the method people use.
I am sure that you are not venting at car park attendants, shop assistants and petrol kiosk assistants. Of course the young are frustrated and Charlie does offer strategies to improve the odds for FTBs.
@toiletrollholder the reason you find them likeable is because they are sales people... what they are usually very good at is selling themselves. What many of these people are not so good at is selling on your behalf, because they aren't motivated to do so. You can't measure them by their likeability.. you need to measure them by how well they perform.
First ! Good tips !
Is that friend the housing Stig?🤣
No! He’s not like that at all 😎
@@MovingHomewithCharlie just messin! He comes across on the channel as a great guy😊👍
Sorry not sorry :D
lots of tosh tried buying many times uk agents are a completed waste f time
“Tried buying”. You’re kind of making my point for me
@@MovingHomewithCharlie tried tried tired Brough abroad as none of them in U.K. took me seriously so your saying it’s the buyers issue if they dont buy there not serious so I did buy but not in U.K. as it was a joke dealing with U.K. I state agents .
Tried
Human is a resource gathering animal, so be prepared to be exploited 🤣
Be fundamental and follow the real cash-flow return is the best way to prevent exploited
If you can objectively compared the return to the stock market.
you will see real estate is not a good investment, so always prepare to go away.
I really want to dump money into S&P index to avoid this time consuming process........
This is a poor excuse for a rant
Likewise your comment 😉
bravo you have brought us all nack down to earth LOL. however the market is falling sellers need to get real
Hi Charlie
Charlie this confuses me…. You tell us ‘go out and view go out and view go out and view’…. We have been… within reason, but are a year off having our funds together / you’ve told us not to over pay and we can see how things are going, so we’re waiting & have just signed another 12m rental. I’m not a time waster, but I’ve known 100% I won’t buy the 8 houses I’ve gone to view. Will I end up buying from one of the agents I’ve viewed from in these early stages? Yes. But not right now.
Don’t rant at FTB who are following your instructions????
I follow Jack on Insta and think he’s great. You’re too broad in this video and insult the people who are trying to learn from you.
No insult intended. Being out viewing early is exactly what you should be doing. Nothing I’ve said in this video contradicts that.
It’s not a waste of time even if you’re viewing early as long as you are transparent about that with the agents.
I’m sorry if anything I said was insulting. I can see that it may be confusing.
To clarify;
If you’re in the market to buy a home:
Get finances lined up as best you can. (Fine if some of it won’t be ready for a while).
Book viewings, but be honest about your timings. Some agents will say yes some will say no, depending on the market and the individual home you want to see.
This video was only about making offers. Did anything in this video contradict anything I’ve said in the past about making offers? Perhaps I’ve implied things I’m unaware of.
This is a tricky topic. Moving home is harder than anyone realises until they try it. I’m trying to help!
Thanks for reply. You said a lot more beyond criticising faux offers. It sounded like anyone who was doing tentative research ahead of 100% buying is a time waster.
We can and have proved we have the 10% deposit when asked. But are also saving an extra £20k or so or a little renovation. Agents don’t need to know that surely.
We’ve just signed another 12m rental contract cuz we feel drops here in the SE will be more than the rent. We’ll still view houses. Won’t make offers but technically aren’t ready to go buyers. It’s the biggest purchase of our lives. Not time wasting. Just researching.
As I say, your criticism is too broad