No Sound In Calls FIXED On Android Devices NEW For 2018
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- เผยแพร่เมื่อ 29 ธ.ค. 2017
- New video for Android Pie 2019: • NO SOUND In Calls Fix ...
Having problems with voice calls on your Android based phone/cell?
Chances are you have audio routing problems.
Try this workaround to get the sound back in calls on your device.
It is very easy to do and is completely reversible should it not work for you.
It is also an option to turn off Ok Google in driving mode, I didn't in the video, but this might be an issue for your device also.
If this doesn't work you could try this: • Audio Router APP For S...
Many thousands of people have watched my earlier videos and got great results, so hopefully this will help many more!
If you find it helps you, please leave a like and recommend the video to your friends on social media.
How Do I? Playlist: • How do I?
Android How To Playlist: • Android How To
Fix Your Mobile Phone Yourself Playlist: • FIX your Mobile Phone ...
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New video for Android Pie 2019: th-cam.com/video/Yri3Wy-W3pg/w-d-xo.html
dude I have the S8 now whenever I make a call or somebody calls me they can hear me crystal clear but I cannot hear them it sounds like they are very far away I turned on the key volume on high and still I always have to put it on speaker phone if I want to have a conversation and its really annoying
Hi dear
I just wondering if have a solve for car bluetooth calling where the receiver gets weak sound and cant hear me most the time.
Thanks.
Is the Bluetooth using a separate mic or the phones built in?
Thank you ... It was really helpful ...
Thanks you so much sir. I was so troubled and then I checked this video. Now I'm a happy guy. 😀👍
Great stuff, you've earned a thumbs up for sure!
It is I have so say rather ridiculous that a phone can loose it's voice and sound capability, it is its primary function..
+sussuration thanks for the comments. I agree with you the principal function of a phone is to be able to speak with people! Technology!
Well guess what buddy!!! IT HAPPENED TO ME!!!
You're a genius Mike! I was just about to send my phone back when I found you. Great work and many thanks.
+Tom Bentley thanks Tom, I'm glad it worked for you. Welcome to the channel
nice video. I personally don't own an android phone, but I find you videos very professional, informative, and straightforward. Keep up the good work!
+Tony Iz A Nub thanks for the kind comments
This worked immediately after I restarted, and I just want to say thank you! I went through all kinds of stuff to get it fixed before I saw this. Great video. Will reccomend
Great news! Thanks for letting us know. Please consider sharing the video on your social media to help more people.
I had 42 messages without a ring from my phone! grrrrr. I tried your instructions and they worked!!! Thank you!!!
It worked I got a Samsung Galaxy j7 pro model and was successful at.following your steps.. thanks again thumbs 👍👍
Thank you so much. Love you man. I thought to buy a new phone. You saved my money. Thanks a lot
Thank you so much! It was a very ruff day until I saw your video. Thank you so much for helping me get my voice back online.
No problem Roger. Thanks for commenting
Watching without any sound 😞
Stop it your making me sad 😞
Mike's unboxing, reviews and how to "But its now oki! 😃"
:-)
Thank you so much for this fix, still a thing on Android 10. Good job Google.
Paradox949 Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
I received a call early morning and phone was fine. Then received another call 1 hr after first and issue started. Thank you for your fix it is now working again. Your video was so clear and not to fast, just what I needed to do exactly to fix the issue. Thanks so much
Happy we could help! Thanks from Kath & Mike @ mikesunboxing
You are fantastic Sir.
Just out of the blue my Android Coolpad just stopped producing sound. Using a headset was ok, but nothing from the inboard speaker, not even call notification or notification sounds.
Not even the my cell provider could/knew how to fix it, pushing a replacement cell to replace it.
Your approach to Google Voice fixed it up on the spot. How it started misbehaving is a mystery, but now it works s it should.
Thank you a whole bunch.
Joe
Thanks joe glad the video was useful
Thanks mate for this easy to follow instructions. I did apply them but the sound issue remained. I connected a headphone and ofcourse sound on the speaker (not the headphone due to routing the sound). I cut of the 3.5mm jack of a broken headset and left it inside the phone. Done that 4 days ago and still sound works. Hopefully it will keep on working.
Good job!
Thanks Mike. This perfectly worked for me on my Infinix Note 4 pro. You are da bomb.....I appreciate!
Happy to help you! Please share and help others :-)
Worked for me
Thanks
Thank you so much. I thought my LG Android 5.1.1 was down the tubes. The "hamburger" menu is at the bottom right on my screen. All said, your suggestion worked.
Cool! glad it worked for you. Please considering sharing the video to help get the message out there.
@@mikesunboxing Well I have the same version and a HTC one m7 also my voice also off on Google but my call work when I turn the speaker on
Just upgraded my Z3c to Oreo 8.1. This method sorted my issue. Thanks.
Wish other manufacturers would provide quicker updates, my Huawei p10 lite is still stuck at 7.0 :-(
Sony stopped the Z3c at 6.1, but with the help of XDA Developers (and lots of reading) I now have 8.1 installed.
Wish I could say the same. Huawei seem quite difficult to write ROMs for.
Omg thanks so much I was about to get a new cell and I found third video and it worked just fine thanks so much 🤩😎
Thank you so much for posting this video! it worked perfectly for my phone
No problem. We are always here if you have any other questions or problems
Thanks a lot for saving my money. I would have given more than one likes if possible.
Pulakesh Sarma thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Thank you!!! I can hear people again!!!
You mean....you actually WANT to hear people? 🤣🤣🤣
This worked for me right away. Thanks so much. Very helpful.
Thanks for the comments!
Thank you so much.. You are a savior, you have saved my time and money👍
Great news! Please help me out and share the video to help others. Thanks
My phone's layout is a little different but I found the setting in the Google app. Worked for me after the Pie 9 update so thanks!
It is a lot easier to find when you have an idea what to look for
Didn't work on my Zenfone 2 but thanks for making the video in any case!
my mic was working fine except the messenger and after doing that it is also working, thanks :)
James Khan Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Mike...I have a Samsung galaxy s8...everything was fine and then suddenly, the audio stopped working on incoming calls (have to put call on 'speaker' mode to hear the other person. And today I noticed no sound when I played back a short video recording.
Your tutorial is so well presented...clear, concise, perfect speed and great visuals for your step by step...but, I did exactly what you said and actually, all the sliders under 'voice' in google settings were already 'off'.
Argh 😕! Do you have any other suggestions?! I stayed on hold forever yesterday trying to teach tech support with verizon...their online 'live chat' assistant was unavailable. Double argh! (😕😕)
Thank you for any input! 😁
+Marilina Merino thanks for the comments, I would suggest maybe trying the sound about app from the play store. It forces audio to be routed to the correct speaker or earpiece. It is free to try and will confirm if the problem is a hardware or software issue. You could also try restarting the phone in safe mode to see if calls work properly without all the apps running in the background. Also check with your network provider to see if your settings for the simcard are correct.
Hi mike, thanks for the video, i have the same problem aswell, if i may ask how to run the phone in safe mode?? Thanks in advance!
What phone do you have? Usually my hold the buttons in a certain order. Let us know and we will see what the process is.
Hi mike! Im using Samsung s8 running on oreo. If i may ask for your help, i still dont have sound thru my ear earpiece and whenever I'm taking calls I've already restarted and reformated my phone and I already have updated it to Oreo and and all my files backed up as well please help me Mike and more power!
Marilina Luisa same thing is happening with my S8 😑
You're the savior! Thank you! :)
You are very kind! Thanks Rajesh. Could you help others and share this video on your social media feeds.
I tried it and it worked very well. Thank you.
That's a great tip. I wish it fixed my issue. I can't hear callers with volume all the way up, unless it's on speaker. They can hear me fine. All other sounds work with no issue.
sorry to hear that
Thanks, Mike! Just did this on my Note 9 (still using Oreo). It worked!!! Yea!!!
glad to help
Thank you VERY MUCH for this it helped to fix the problem. 🙏
Thanks for letting us know. It is always great to hear about success stories
Holly sh*t ! My gf's Motorola XT1072 wasn't working when on a phone call. She tore appart the whole phone to check if the speaker was disconnected or damaged. Nothing. She restarted in safe mode, nothing.
I found this video afterwards but really didn't think this would solve the issue as so many tricks on TH-cam only apply to some very specific problems. But it did! OMG! My gf was so pissed about Google. :D
Do we know why the OK Google stuff is messing with the speaker?
Thanks for your video!
+Guigui thanks for sharing your story with us. We are glad you have got the phone working again.
There is no actual reason that has been proved, but my thoughts are that as the ok Google is monitoring the mic for the trigger word, when a call is started from someone else the app doesn't pass back the port to the phone dailer app and therefore they can't hear you. This is more evident when you initiate the call and it sometimes works properly as the app switches over the port. That makes sense to me, what do you think?
Great video, i'm using android version 9. My earpiece on the phone has very low volume with calls. I was about to return the phone thinking it's defective. But after I turn the google assistant off, the volume went back to normal. So it is a software issue. Thanks for the great solution.
Cool glad I was able to point you in the right direction
Thanks.. it worked well on Infinix smart 2.. problem solved
Thanks Mike this worked great!
Cool, thanks for the feedback. Please consider sharing to get the video seen by others with the same problem.
Other help info you put in comments helped me. Thank you.
happy to help in any way we can 😍
Thanks Mike...u saved my money..
Fantastic news! Thanks for letting us know. Please consider sharing the video on your social media to help us help others.
It worked... thank you... you have saved my day... :-)
+Anmol Khanotia no problem. Glad to help. Please share the video to help others.
Thank you very much for posting! this worked on umidigi a9 pro.
You're welcome!
Thanks, it worked. Before watching this video I restored factory reset about 2 times set up a few things but always the same problem. I already called the seller because I didn't know what to do, worked fine with call apps but when it has to perform the normal function of a phone, it drives my crazy. Thanks you so much for this helpful video.
Glad to hear you got your phone working again. And thank you for you feedback, it is nice to hear a positive outcome.
Thank you, a great fix on a new Blackview A70. After much banging of head.
You're welcome!
When someone calls me I don't hear my ringing tone playing, but I see the call, and my speakers works perfectly
daft question but have you adjusted the ringer whilst it is ringing?
Same thing randomly happened to my phone 2 days ago too. I can hear on speaker, on my headphones, and in my car but not on the device
@@mikesunboxing same...
Fixed with this video! 1000x thank you!
Wow thanks. Such a simple solution but it worked!
Cool glad it was easy to follow
Thank you sir, it worked!
Thanks for watching and commenting 😉
The day I say "OK Google" is the day I take the gas pipe...
Thank you so much. It's worked on my phone
Glad it helped
Ok I'll do .. thanks so much for the help..
Thank you so much! It worked!!
Reanna Lewis Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
Interesting. Never thought about that. 🤔
Thanks so much,worked for me
Glad it helped
Thank u so much for this video.... it really works....
Most welcome 😊
Thank you very much!
diddyholz thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
No no just go to settings and get smart and do a quick check in notifications or sound. It's pretty self exsplainitory but it's not hard to figure out. Good luck friends
thanks for the tips
Fixed, liked and thank you very much, sir.
Thanks for the feedback! Glad to hear you can hear now 😀
worked thanx mate
No worries!
Thanks a LOT LOT LOT Again Mike.... Call low volume or no sound issue fixed...
Happy days 🙏
Hello sir verry verry thanks its working..thaks sir
You are welcome. please share on social media if you think it will help someone else! Have a great weekend!
Thank you it work for me
Thanks for taking the time to comment, maybe you could share the video on your social media to help us to help others with this problem, thanks!
Thank you very much. It really works.
You're welcome!
You said 'ok google ' and my google assistant pop up🤣
Lol sorry about that 😎
When i call someone, they can't hear me at all, already clean my mic, if i record myself on a video the audio works for the mic, but not when i call someone they can't hear me. What do i do??
What options have you already tried to sort this out? Maybe I can offer a different approach?
Same thing happened to my phone
Me too helping pls
@@mikesunboxing I went to follow the instructions you gave here in this video and mine was alreadyturned off I haven't changed anything and just the last two days people can't hear me on a phone call or on a voice call through Facebook what can I do? Please help! Anyone???
me too hays
Thanks so much! It worked
You're welcome!
Its working... 😍thankyouu 😍
no problem, glad to help
Thanks for the video, the problem I am having with my android phone is when I am calling, I will not hear a ringing tone on the other end until the person picks it and then I hear the voice. It's an infinix note4 pro. Your reply will be much appreciated.
Okay this is a quite common problem and is normally a fault at the cellular provider end of things. Do you use LTE VoIP on ylur networks?
Thank you soooooooo much,i almost send phone on service,you help me :))
Thanks for watching
It does workkkk😍😍thanku so much
You are very welcome
How about this issue that I experienced with a recent new Note 8 and on a new S9+ I exchanged the Note8 for. (both had/have same issues)
I went to record a friends live Rock Band, in the same venue, sitting at the same location as I did so countless times with my 5 year old Samsung S4 without any issues ever.
The problem...after a video recording of live music which is loud but not overbearing or painfully loud 'AND WITH EARBUDS IN' the AUDIO portion of the video recording will sound really good with rich, full Bass Drums etc then fade to very thin, tinny almost like a 1950's AM Transistor radio type of sound. Wearing Earbuds really make the issue noticeable.
During a 3-4 minute video recorded song the audio will fade back and forth (good-bad-good-bad) like this several times. And no, my finger/hand was not covering the external microphone...I made sure of that.
With both new phones all I did was uninstall few games as I never play games on my phone.
BTW, on both Phones the Video Setting was on 'Auto".
On a new Note 8 & my current S9+ this is beyond annoying especially being a musician.
Any ideas as to why this is happening with two new different Samsung Phones, and Flagship Phones at that!
One possible reason I could think of is the noise reduction algorithm is trying to equalise SPL and doing it really badly? Try doing a test with noise reduction turned off. This is my gut reaction. Noise cancellation has been the route of many audio problems, especially with IOS. Not so much with Android (maybe until now in this specific case) Out of interest if you plug in a separate mic do you get similar results? Keep me posted i'm interested to see where this goes. Good luck with it.
Thanks for the reply, at least YOU touched on a possible cause/reason whereas a call to Samsung Tech was completely useless.
I don't have a "separate mic" to try...again my 5 year old S4 was flawless with live video recordings of loud bands'
I've been looking how to access anything called "noise reduction" but under "accessibility" all I'm seeing are settings for 'hearing impairment settings' etc.
Do you know where this setting is on the S9+?
EDIT...just found something on Google for the S9 & S9+ called "Adapt Sound" that should greatly improve sound (maybe not video recorded audio-don't know yet)...but it's "hidden deep within the settings"...looking into it now!
EDIT again...maybe not the cure for my problem. "The feature, aptly called Adapt Sound, is hidden deep within the settings menu on your S9 or S9+, but will make a world of difference in audio quality once enabled. As its name implies, Adapt Sound will fine tune your S9's audio and customize it to perfectly match your hearing, which dramatically enhances the perceived quality of any set of headphones."
And thanks again.
UPDATE...within my S9+ there is nothing at all to adjust as far as "noise reduction". The "Adapt-Sound-Settings" that I discovered are not for recording but playback of a phone call, it's a type of EQ.
My only course of action is to take my S9+ to a (not very close) authorized repair center to see 'if' they can fix the issue but...I have the feeling my S9+ will then be shipped to Texas to the main repair center were it will be out of my hands for maybe two weeks.
This Video/Audio flaw happened with a new Note 8 and my new S9+...more than disappointing.
Have you tried using a different recording app or camera / video app? Maybe an alternative?
Not to sound overwhelmingly ignorant...I would not know where to begin to use what you recommend. The S9+ is set up more/less out of the Verizon Box with some small personal changes. I deleted a few games as I don't play games on my Phone. I made adjustments to Font size etc, changed the background of texts from white to black and changed the outgoing texts and incoming texts to different colors. Another thing that does not work on 'this' new phone is the 'smart-stay' feature (I could care less). I can fix any Automobile, boat Harley engine and everything around it. I know all sorts of building trades but when is comes to apps, digging into computer settings etc I crap the bed.
I'll never use this Phone to it's fullest capabilities...just to make calls, texts, take pictures, internet use and of course records live music and other videos. I have followed some video directions in TH-cam like yours to find out other information and step-by-step instructions.
One thing I need to test...video record my TV and see if that also has the audio problem or if it is only during LOUD sounds, like a live band. Samsung suggested a Hard Reset and/or take it to a not so local authorized repair facility where they can only perform simpler repairs...not motherboard or if it has a bad microphone. Then, it has to go to Texas.
From india.tnx bro.great. ty somuch
Suresh Tr Suresh Tr Thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
I tried so many times.
but my"" access with voice match"" is stuck.. can't do on/off.
help!
what is it stuck in on or off? is it greyed out or just not changeable?
Dude! You helped me a lot!
Thanks Satriatama, What problem did you have, and what phone? Trying to get an idea of what phones are more problematic in the Android world.
@@mikesunboxing I'm using One Plus 3T. There are A LOT of OP user experiencing the same thing. Just try to google it and you will find multi pages thread just to discuss about it. The solution starting from cleaning the speaker, having receiver test, and many more. I was ready to tear this phone down, and be prepared if everything going south and I have to get a new phone. But then I found your video and it worked like charm! My problem was, there is very low audio during phone call.
Thanks for the reply. That is quite uncommon for me. Mostly it is either working or not. Low volume in a lot of cases is due to debris build up.
But really glad you got a great result from the info in the video 😇
I have a LG Tribute Dynasty and callers say sound goes down when i plug in ear buds and i can hear them the same?
Sounds like an issue with the headset or the jack or maybe the volume control when the headset is in use. Try cleaning the headset jack or adjusting the 'in call volume' when using the headset.
This actually works
Yep! Thanks for commenting!
Very useful video !!!👌
Angel Morales thanks for the feedback! Please consider sharing the video and information on your social media, it really helps to get the message out there.
hi i have another question, moto 5, i have created a event/reminder in calander, how can i "move" that event to a different date, i cant see any options, i think it a bit silly to have to delete it and then go to another date and re-enter it, any ideas?,,thank you
Yeah it seems that that is the way to do it. Not very intuitive. Cut and paste would be a lot easier.
Thanks alot man you save my 200 bucks😂💥
It worked for me in my LG G6
Happy it works for you
Great video.! I just wish it had worked for my phone! I can hear everything just fine EXCEPT for phone calls, I can't even listen to my voicemail, even on speaker!!! WTF is up with that??
have you tired another sim card?
I have tried this and it did not work for my Google Pixel (original). I am also having problems with the phone defaulting to do not disturb mode and am not able to record audio or video at all on any apps. Any thoughts on this? It's a known Google issue but they don't appear to be working on any fixes for this.
I might need to look into that problem to see what I can find out. Another option is audio router.maybe try that and see if it starts behaving normally?
They are just sending me a new phone. I tried an audio router but it doesn't fix the microphone issue. Really hope they fix this so it doesn't happen again with the new device
Glad you're getting a new phone and fingers-crossed it doesn't happen again
Hey I have a galaxy s7 edge and my ok Google and voice match is off and it still doesn't work
What SIM are you using? Try turning roaming to manual and set to your own region then restart.
to roaming 2 manuel ?
thank you it worked
We are glad it has helped you, please share on your social to help others who may be having the same problem. Thanks for commenting.
Thank you man
Thanks for watching
My phone does't have that option in the voice match setting. Im on Android 8.1.0 on a LG Q7 +.
My audio works when I plug a headphone in, but not when I take the headphones out. However the headphone icon isn't there when I take the headphones out, so I'm not sure what is wrong.
i dont have the option "voice match", in place of that i have "ok google" detection,,,everything else is there= language, hands free,speech output, offline speech recognition,block offevnsive words,bluetooth headset,,, thats it,, any ideas? thanks
Just turn off ok Google Voice detection, that should do it
Hey, today I had the problem of no sounds in calls. I tried to clean it, then I tried your method. And after, the person can hear for a few seconds, then again not hearing me at all, then hearing me like I'm far away, and so on. I don't know what else can it be. My phone is Samsung Galaxy s9 +, only 3 month I have it. Till today it worked perfectly. But today I bought a new cellphone case, original Samsung and put a new Gorilla Glass, but nothing more. Could you help me please?
Sounds like something is interfering with the secondary microphone or there is still something stuck in there, which is why it worked for a bit, then moved and stopped again. Record in video mode and see if the mic works ok in that. Let us know how you get on.
Mike's unboxing, reviews and how to I've recorded a video and also whatsapp audio message and the sound is fine, but I still have a problem during the call. Could it be Sim card problem? Or what else could it be?
Try making sure your SIM is setup as the provider suggests. In the simtool or something settings try turning of roaming and then select your country from the options. It might be a call routing issue. I had this for a long time with vectone mobile in the UK.
That's option is already turn off sir now what to do sir?
Same here
am having this same issue. When I go to preview the ring tones they are not playing. Do not disturb is off and my volume on full. I have checked the settings you suggested and still not working. Any other suggestions?
sorry nothing else comes to mind
Hello.So I'm having issues with my Galaxy A5 2017.Today I was on my phone with earphones plugged in,all good.Suddenly,after turning on the radio,the audio stopped working. External speakers are fine but the microphone records very loud static over backround noise and Theres no sound in calls.
What can i do??
Here's my issue on Oreo galaxy s7 edge. Calls work 100% on speaker phone. However, off speaker phone, the caller can speak and other end hears fine. When other end speaks, caller can hear fine only when other speaker talks at low volume levels. If the speaker on the other end raises his voice, the caller's phone will make a static hiss and cut audio completely. The call is not dropped, because you can switch to speaker phone option and resume. I've done every kind of reset except for actually flashing the firmware through Odin.
it might be the permissions and by manually switching to the loudspeaker it is updating the permission
In my OnePlus 3t it's showing direct control services has stopped..when I try to call its gng to off.. and when I freeze my phone it's going to on plz help me out
what android version are you using at the moment?
many thanks ! i hv encountered a challenge in managing dial call. [ i.e, my phone call with out my permission , it is techno ]. if you have such experience pls your help. i checked all vids but mine is not . thanks
not sure what is going on there, does it still do it after a system reset?
it just auto dial with out my press . thank you for your advice n if you have other i will not satisfy .
man, it worked like a paracetamol
Glad it helped. Thanks for taking the time to comment, maybe you could share the video on your social media to help us to help others with this problem, thanks!
I have a problem with my Samsung A50, whenever i call to someone or I receive the call from someone we both can't hear the voices for exactly 10 seconds and later we can hear the voice of eachother what should I do know plz help me
Thank u soo much
+Sanjana Singh you are welcome
I have to turn off my bluetooth and then turn it back on. this hasn't worked.
Give audio router a try. Same type of program but a bit more powerful
They changed it again. And it didn't work.
i have an blackview bv6000 ip-68 and when i make a call the persons voice i am calling is very faint and i have to keep putting on loud speaker to hear them clearly. they can hear me fine. any thoughts on what i could do. its not the volume button as its turned up full
Not sure wait to suggest sorry
Hi Mike...can you help with a solution to a quite strange problem that I am facing in my phone... I've got a new Nokia 8 a few days back and got upgraded to Oreo while setting it up...since then the headset keys are not working either while listening to music or to make or end calls...if I speak through the headset mic people can't hear me as well... otherwise the phn is working fine...Plz Help...!!
Very odd? Try a restoration from scratch. But backup first and see if it can restore after?
I had changed how I answered the phone from swipe to pressing and I didn’t update by starting up my phone again and now it is fine.
awesome
As soon as you said GOOGLE My Google Assistant popped up 🤔😁
Sorry 😐