It's a Scam - Hilarious Reaction to Electric Goods Warranty Scam
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- เผยแพร่เมื่อ 1 เม.ย. 2021
- Which washing machine can I insure? What about my broken TV?
Keep clear of these scammers. The purpose of putting this recordings up is to warn those who are not familiar to these time of scams. - บันเทิง
Nice one Richard, a man after my own heart ! I do enjoy a nice in depth conversation with those scum scammers when they call, invariably, they hang up on me - so rude!
Hilarious, you're good at this! I like the 'windows' calls we all get, I like to ask them if they do doors as my windows are all boarded up. They never get it.
"Oh damn! My televisions just fallen off the wall!" Excellent sound effects there Mr !
All appliance cover is a scam- even the legitimate policies sold in store. I cannot understand why people insure appliances. If you buy cover for every major appliance in your home, you will easily spend the equivalent replacement cost of at least one of them every year. How often do major appliances fail? Less frequently than people imagine! So take the hit once every few years when one needs replacement but in the meantime save hundreds every year not insuring them.
My Wife gave them her bank details , they took £100 told her 2 hang up but it was too late
That was so entertaining! Reality is even genuine warranties can be a rip-off, buy a decent brand and it'll be a long time before it breaks. My mum's Bosch one failed for the first time recently after 21 years of reliable service.
Get it fixed. Don't buy a new bosch. Repair the current one.
I wish I did that. The ex said no buy a new one. What a waste of money. Don't last.
Repair the old one. Better build quality
Brilliant Richard - just love how you calmly go along with it all - love it. Great ending - had a little giggle imagining the chap at the other end at his wits end!! 💚
These scammers have unending greed for someone else money!
1991, bought a technics hifi for 350. Tried to sell me cover 150 for five years. Girl said things might break down, still going strong in 2021. Thanks Currys
I always ask them if they sell substandard goods... otherwise why would I need the extended warranty?. That flumoxes them as to how to either explain their goods are substandard OR the warranty is a con basically.
😂
@@glengraham7080 it's simple enough just ask the salesman when he starts the sales pitch how long can I expect the TV to last for .then you have your reason not to need a warranty.
Technics is very good gear.
Those people are up to every scam that's going 😒
Hilarious, you certainly put them in their place, well done. I feel terribly sorry for those that get caught out, about time this sort of thing was stopped for good
I love the way you can string them along!!!🤣🤣🤣📺💥
They are not much more dodgy than the extended warranties offered by the appliance Companies and electrical retailers.
Especially Hotpoint/Indesit/Whirlpool.
Retailers have their own version. When they sell you something electrical they try to sell you an extended warranty costing maybe fifty pounds a year effective after the original one expires after a year. But it's all baloney. The sale of goods act states such goods are guaranteed by the seller for six years anyway. Shop assistants don't seem to know this.
I had one on the phone the other day for 20 minutes, I went on to tell him about my (made up trip) to Thailand to find a wife and ended up with a lady boy. He stayed on for 20 minutes before finally hanging up 😅😅
Brilliant
Ahh thats good, my record so far is 12 minutes of waffle to some guy telling me my computer has a virus.
What was the name of "your friend" from Thailand? It all sounds fascinating!
Oddly enough I had a call just like this the other day! Glad I gave them a difficult time. Felt a bit guilty at first but feel ok now!!!
Never feel guilty, you are possibly saving someone else from being mugged of by that scum!
I like to play games with these sort of people. For instance, I sometimes get a call to tell me “I understand you’ve been involved in a road traffic accident sir”. I can really string these along. I usually start by say “Yes, you’re right. How did you know? “ Then they usually go on to say it wasn’t my fault. Then I say “Where did this happen? My mind is still a bit muddled “ At this point they have to start trying to sound plausible. What car were you driving sir? Oh, I was my patrol car and someone pulled out in front of me. And being a police officer I thought I’d better report it to my superior. I can usually sense by this time, they think I might be winding them up and generally hang up. It’s good fun though. Just like your efforts Richard.
Last time I had a 'road traffic accident' call (several years ago), I must have spoken to the very nice gentleman for at least 20 minutes - half hour. I told him on 3 separate occasions that my head was decapitated in the accident. Eventually, after he discussed this with his senior supervisor, the call was cut off. I never heard from them again. Strange.
😂 "labour's will come round and check it" 🤪😂🤣
Well at least this one actually transferred to a different person, instead of coming back pretending to be someone different when they don't even try to disguise their voice.🙄😄
This is exactly what I do with these callers. They haven't a clue as to what washer you have. I lead them on then tell them this is a multi occupancy household with several shared appliances and only the landlord can advise regarding insurance. *isses them off big time. Set of lying thieves all of them.😠
Brilliant! I've kept them hanging on for a while in the past when I've had nothing better to do, but today (literally 30 minutes ago) when I got another Washing Machine call, I jused used my Dalek "EXTERMINATE" sound effect in response to every question. The conversation did not last long!
I had one years ago where the insurance quote was more than what the stereo cost ! 🤪
I miss the people who used to phone me to tell me that I'd been involved in an accident and that they could get me compensation.
Had this as well as a washing machine call recently! I just yelled in shock, "How did you find out so quickly? It only happened last night!!" End of conversation. Worked a treat :)
Yipes
Years ago I had one going once that I had got a fish stuck in my ear while swimming in the park and wanted to sue the council as I reckomed it must be their trout - had him on for about 5 minutes before he hung up 😁 It was just the most ridiculous thing I could think of on the spur of the moment. Obviously I gave a fake name and address at the start.
I had a call about the "car accident I was involved in" I said yes, I died in that crash. He said RIP and hung up.😂
@@icarusalchemist1398 hhhhhh 😂😂😂
I rarely get these calls but say I'll get the home owner and go away and make a coffee then go back and they surprisingly have gone.
When I was married I had a call and couldn't understand what she wanted and after several attempts I put the phone down. My wife asked what she had said. I said she wanted to speak to the "hay moaner."
I realised afterwards that she was Scottish and wanted the homeowner!
I love these scam videos, that was hyper-hilarious! 😂
Ha ha, I had the same call last week, and as I had time on my hands decided to have some fun. Told them I had three machines so which one, and they started to guess by reeling off a list of manufacturers. They hung up in the end. I think it hurts them more to waste their time than to tell them to F off.
Tell them it's of Scottish manufacture, made by Mac Hine.
👍👍👍 the wife and I thought it was just brilliant , we have experienced similar with the wife’s elderly mother, that side of it is criminal
Hahaha … this was very entertaining!
I got one of these calls, warning me of a problem with my computer. I told him I don’t have a computer. He reply … are you sure?
Thank you Richard. That was a good one, loved the crash at the end.
Great stuff Richard always love you.
Hillarious thanks mr wolf for making us laugh 😆
He I’m 63 and over the years have owned many white goods . I have never insured any of them at any time.
I have never had an appliance break down . I have always replaced them because I want to update them. I went to Curry’s a few years back and wanted to purchase a 60 inch Tv, cost was 2000 quid, at the checkout if the assistant asked me to take out extended warranty once, she asked me 15 times. In the end I told her if you don’t take my payment within the next 20 seconds I’ll walk away.
She took the payment.
I worked for a couple of retailers in the 80’s and 90’s when the extended warranty scam was first starting. It was well known in the industry that high street retailers made little or no margin on selling electronic items - however, by selling an extended warranty they would receive a generous commission from the insurer, and thereby increase their profit margin. The warranties were so profitable that companies paid a cash bonus to staff for each one sold - hence pushy sales staff. I’ve never purchased a warranty in my life - but if I ever wanted to buy one, it’s better to contact your own insurance company direct, to get a much better deal and without paying kick backs and commission to retailers. Sorry, bit of a rant!
many years ago my partner bought a PC on credit from currys. As students we couldn't afford to buy outright. Many months later we realised two payments were being deducted each month, one for the computer and one for insurance. Our contract made no mention. After a protracted battle currys finally admitted a staff member had opted us in for the insurance without our consent- their carbon copy of the contract showed a tick in the option box, while our original top copy didn't. We wonder how many people this happened to but who never realised. Now, fortunately we don't have to use credit and are a bit more grown up so keep a closer eye on our bank statements!
I have had a few of these types of calls recently. All slightly different but they eventually get to the point of saying that they can set up a direct debit for the payment of £179.99 for one year. I said I could set up the direct debit myself if I wanted the service but they insisted that only they could set it up if I just gave them the relevant card details (of course I am really going to do that so that they can steal each and every penny that I have). So I just declined the offer saying I wasn't interested and they cut the call straight away as they realized they were not going to get any card details from me.
Great a new scam, hope they call me.
I love these calls and just let go with every known expletive known to man. All coming from countries that we send billions of pounds of aid to.
The aid money goes into the pockets of the rich people in the poor countries.
I don't send them anything, but well done to you for sending the billions you make off commenting on TH-cam to them.
Had one of these calls. After taking the piss for about 10 minutes the caller tells me to 'fxxx off' and appears to end the call. Just as I was going to push the end call button I realised that the tone was slightly off so I spoke again. He comes back online and I realised he could not end the call. He had to endure another 20 minutes of piss taking - me asking him to hold whilst 'singing' Greensleeves, telling him all about the Chinese rail system, talking about different headsets whilst constantly reminding him that he had no choice but to listen. He got to shouting at me to just hang up! Oh the joy of being retired!
They always have "that accent." How do people no realise they're scammers?
Because a lot of the customer service centres employ people with those accents too.
"Each and everything" is the dead giveaway
South African accent?
I told one earlier todayI said I use a stream and rocks, at which point she asked what other electrical devices you got
I've had a few of these calls; just ask them what make of appliance you have. They usually guess wrong!
Brilliant Richard 😂😂😂
Personally I just enjoy abusing these creeps with a well honed selection of choice insults. I find it therapeutic.
...like Fek, Arse & Git, Yes I use these terrible expletives as well, that will show those horrible chaps...
Had one calling about television repairs. What make is your tele? Rediffusion. We rented it in 1970 it’s a big colour set, breaks down a fair bit but it’s still going strong. They hung up
I had a call like this recently , was'nt sure who it was , luckily someone knocked st the door as i was talking to this person , so i hung up . Still dont know who it was , just before i hung up , i was told there was a concellation fee . ???
Good one sir, these people have troubled for years I had to change my phone number about 10 times just to lose them.
I got this one yesterday.
Eventually I told her that I only pay bills by cheque.
They don't do cheques!!
Nice one Richard. Maybe that should have been uploaded on April Fools Day!!
I always buy my TVs, HiFi and Audio Visual stuff from Richer Sounds.
They have a wonderful extended warranty - often free if you spend enough on a TV.
If you need to buy the extended warranty it costs 10% of the purchase price of your equipment. It lasts five years and I've had a couple of bits of equipment either repaired or replaced with new - no quibbles. Also, if when the 5th anniversary date comes round, you haven't used your warranty, then you can claim back the money you spent on it.
Seems to be a no-lose bargain to me!
I had a similar scam call a few weeks ago....the lady was very vague in her information..it amounted to ' you have a washing machine' and very little else! When I suggested that she could have rung up ANY household in the UK then the answer would be 'yes I have a washing machine' .. she hung up.
I had one call me at work, said they were the Accident Investigation Branch. Being flying school business i was very concerned. Turned out fishing for car claims.
I'm thinking of putting a phone back on my landline just for these calls 😁
I just had a new kitchen installed by my local housing association. I bought all new appliances to go with my new kitchen. These were all Hotpoint - a ceramic hob cooker, a washing machine, a fridge freezer and a dishwasher. Literally within 10 minutes of registering said items for the warranty, it wasn’t long before I was inundated with a phone call wanting me to indulge in a insurance policy for each of my appliances 😬
brilliant you have just made my day .
In the UK, all insurance is regulated. This includes extended warranty schemes. Anybody selling it must be authorised and regulated by the Financial Conduct Authority (FCA). This is explained at www.fca.org.uk/consumers/insurance-and-warranty-schemes
Asking a caller for their reference number so you can check will normally get rid of them.
Nice video. Vobes just showed up in a Glastonbury video 'Walk in a Cemetery with Amy'. Vobes was seen paddling a strange boat toward the end of the video. 🦅Eaglegards...
You can probably insure your old pair of shoes too… 😂 lol 😆
Sounds like a call centre out of North India, going by how the supervisor speaks
Or Bradford!
I've probed callers on the phone claiming to be my bank's fraud team. When I ask them to tell me what other account I have they insist on sticking with the account they claimed had been accessed (even though I had my unaccessed accounts displayed on my laptop before me).
I've had a few of these calls and they never know what appliance I have or how old it is.
Unlimited benefits? Nice, a little island in the Caribbean will be a good start.
I always make sure to ask them how well they sleep at night, knowing they're stealing so much money.
They just become abusive when you challenge them AND you need a conscience to lay awake at night. They don't have a conscience.
@@kaydavis6752 If they get abusive they soon find I've got a much larger english vocabulary than they do. ;)
Sadly these call centres are in with the honest ones and staff move between the good and the scammers and don’t give a shit if their new employer is a scammer or not. It is only a wage to them. Morals are irrelevant.
@@kevinshanahan6064
REALLY?
Then your opinion of human nature must be pretty low.
I've worked for both...and it took me two minutes to walk away when I knew what kind of scum I was being used by.
Morals are NEVER irrelevant.
My father had a call this week wanting to sell him an extended warranty on his cooker.
Wouldn't it make more sense to just put some money in a separate account (the amount you'd pay each month/year for extended warranty), and then if your electrical items breaks down (after x amount of years), you've more likely got enough money to buy a new one. Fridge freezers etc also come with an activation code which can cover for labour and parts if anything happens in the short term at no extra cost.
Yes exactly, the problem is it’s a form of saving money and a lot of people can’t or won’t do that.
I have a false set of credit card numbers wrote down, when I get one of these calls I go right through it with them then when they ask for my card details I give them the false numbers, when they come back and say that the card details don’t work I tell them the numbers a fake just like the insurance company at the other end of the line.
Good one!
How can you be sure that one day one of your fakes will turn out to be real and that someone else could be fleeced out of their money?
@@deanmartin6052 maybe I forgot the word ‘not’. Looks as if I did when I replied and asked the question of the original poster, (...one of your fakes will NOT turn out to be real...etc.)
I had a call getting me to renew my sky subscription. Also my white goods in my kitchen. I haven't any. I had a call from a Microsoft this morning. Of course it wasn't. These scam calls are a pain in the rear.
Reatail salespeople in New Zealand ALWAYS try to sell you an 'extended warranty' on major appliances, when every such appliance is warrantied, by law, that the appliance must operate as promised or be repaired or replaced. Lots of customers sign up for this, which goes straight into the salespersons pocket as an incentive to sell firstly, and as a bonus to their salary.
That was hilarious!
Thank god I don’t have a landline, I get all my internet through my phone by tethering it to my laptop. Having said that when I need to phone my mobile phone network provider (Three), I find speaking to their phone operators in New Delhi equally frustrating!
I have all my household appliances insured for repair or replacement by Domestic and General Insurance. I had one of these people call me to tell me that my washing machine warranty had run out. Now when the call just started they gave their name as Star Insurance, when I said I already have cover with domestic and general they tried to convince me that they were acting on their behalf. I've been with D & G for the last twenty years and know they would write to me if they were handing my account to another company.
They really think I'm that stupid.
I get these. I've had my machine for 12 years. The money I've not spent on warranties will more than pay for a new one should I need one. That's a good warranty if you can buy a warranty for a machine that's already broken - go on mate, keep going. She doesn't know much, has to pass to her supervisor. Why do these people (obviously Indians) think we believe them?
Brilliant, I've subbed👍👍
The giveaway that it's a scam is when he says 'Labourers' this term isn't used in the UK industry, it would be 'Technicians'. Even if its a genuine company using foreign call centres, they would be using a script using British terms.....I do not know why people fall for it although I'm sure the ones who do fall for it must be vulnerable such as elderly people suffering from dementia or someone with learning difficulties which makes this scam even more cruel
Best thing to do if you get a call from any number you don't know let it ring out then block the number you can also Google the number and it will take you to sites where you can check and find exactly where the number has rung from and also if it has been reported before as a scam
Under the Sale of Goods Act you have a 7 year warranty on ALL electrical goods,so even the manufacturer's warranty is a complete sham.
The Sale of Goods Act has been replaced by the Consumer Rights Act 2015.
www.inbrief.co.uk/sales-law/consumer-rights-act-2015/
QUOTE "It came into force in 2015 and replaces both the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982,"
www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain
QUOTE "The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. The act says goods must last a reasonable time - and that can be anything up to six years from the date of purchase." NB UP TO six years.
@@rogerbarton497 .
6 years is the limit for enforcing financial agreements so a buyer would not be able to take a seller to court after that.
We get these call about a car accident, when I ask which one they get flustered.
Had a call like this, went round in circles with the guy and he was going mental because he wasn't getting his way. Said he didn't have any information on the policy to email me hahahaha
This is a new one I’ve not had this one yet
I had this one quite a few years ago before I was aware of them, it sounded like a good deal so I daftly went for it (they weren't Indian), however I found out they were scams shortly after and instantly cancelled my debit card, they rang back saying my card had been declined and wanted a new number or else I had to pay them £85 for terminating the agreement. I told them to get stuffed, they'd have to take me to court....of course they never did!!! I guess I was lucky, they only got £16 out of me. I've never fallen for any scams since so it was a relatively cheap lesson.
Oooh, how unfortunate your t.v. fell off the wall just before you insured it.
They try it on when you buy a new electrical product in the shop and ask if you want an extended warranty for only X pounds. I have always asked, "Why, will it fail as soon as it's normal guarantee runs out? Is the product no good?"
My cooker still going strong and I bought it when married and I've been divorced 21 years now. I'd be paying money for an extended warranty for nothing. By now with the money I saved I could buy a new one. Like the washing machine broke last year and I bought that when married as well. On my previous cooker I replaced a switch for a cheaper price than an extended warranty, the connectors simply push on to the switch, the cooker carried on several more years until two rings failed and I thought a new one was needed..
I hope the TV didn't land on you! Ha ha! I just tell them that I'm a service engineer and repair such kit myself! Scam calls are indeed an epidemic these days, I ask how they can sleep at night knowing they are ruining lives! that usually ends the call. Ha ha!
Gosh you get a lot of these calls! Worse than me!
That dam eric loosened the bolts on the catty womper. . Little devil .
And I thought cash was king! Silly me... ;-)
Priceless fella
got to love the free Labours
Brilliant!
Your more patient than me, I just shout and swear at them and take great pleasure in the verbal abuse dished on them. If everyone did that they would look for a better job, no one wants that everyday.
I had a similar phone call the other day. They didn't tell me the price of the insurance, but it had to be a good deal. it was 30% off!!!
Just brilliant 👏 👌
Very easy on the eye!
Here in the UK I have caller display & any number that calls starting with 01 goes unanswered,,,
What about people from Manchester? Swansea? Stoke on Trent? Countless other in the UK? They all start with 01
@@AndrewHalliwell I don't know anyone there & besides these are 11 digits numbers from outside the UK...
Also you need cover down in writing over the phone is not valid unless they are sending the paper work for you?
Haha nice one RV
This is a new one on me. Appliance and Electronics warranty scams now O.O
We are so missing the Nigerians calling us. It all seems to be Indian at the moment!!!
I just let the phone ring and go to voice record. It always stops. Voice Mail on the Mobile has been wrecked by these People. I just get everyone to Text. Thankfully company's do not seem willing to put in the time to do that. Our new to us Bosch cost us £75 so is a bargain to £99. It is superb. Love David and Lily.
Always remember one of these goons telling me that even if my TV breaks down in 70 years they will replace it like for like.... We'll be on Mars by then and TV's won't exist with Brain implants having become the norm (and I'll be 120!)
I had one for plastic windows I just told them I preferred glass in mine🤔🤭😁
Now they are doing the washing machinces, whats next condoms? lol.
I usually just ask them what they are wearing
Indian scam call centres are a pain
I always tell them if mine breaks down I'll go to Currys and get a replacement.
Let them have it Richard.
'That will cover your everything'
Had this done too me over my washing was scam had too cancel my card and get new one