I'll preface my comments with the fact that I do not work for Ridge and am not an endorser or paid by them or anything like that. I am a happy customer who has the elastic option and recently went through this process to replace the elastic. First I'll say that the new parts came without any instructions. Their web site similarly has no instructions, even in the "Support" section. Why they don't have a link to this video in their support section is beyond me. Yes this video has lame music and they should speed up the sections showing removal and replacement of all 14 screws. That said, this video accomplishes the goal of showing you how to do the job, and I was able to replace my elastic without trouble after watching this. To answer some of the questions in the comments, I don't know what the warranty period is, but I've had mine for several years so I paid for a new elastic and new screws. I only needed 1 screw but they'll only sell you a set of 14. My elastic did not break or fail, but it got pretty ratty looking and had "pills" (like an old sweater) and I wanted a fresh one. The screws come with loctite pre-applied. Even so, mine still periodically loosen, and that's how I lost one. Every couple months now I pull out the supplied screwdriver and tighten them. Usually most of them will still be tight, but maybe one will be a little loose. You can replace the elastic with a money clip if you want, although you have to buy the part. And oddly enough they DO have a little article and a video on their web site for how to do that. I am very happy with my wallet overall. I hope this helps.
I don't understand how to put it back together. I just bought the replacment strap and the piece that i took off had the elastic cash strap sown together with the card strap. the item they sent me was 2 different pieces. How in the world do you install the new one since its 2 different pieces now? Its also frustrating that theres no phone number for me to call to get this figured out.
I just got my "replacement elastic - cash strap" today and same thing. 2 pieces, but the elastic I removed from my wallet has the 2 pieces sewn together. I hope they don't expect us to sew them together. What the heck???
The process was straightforward, thanks. The only complaint is that I don't have the ability to attach the cool "R" backplate that came originally with my wallet back onto the replacement band :(
Hello! I was wondering - if I bought a polycarbonate wallet, would I be able to remove the elastic strap and instead replace it with the replacement money clip? Thank you!
Yes you wallet you buy from the company has replacements they just sent me the elastic and a money clip add on because mine was pilled and tattered from my pockets and just general usage but this has been over a year now so the elastic lasts a long time . But they sent the money clip also , really cool of them just send them an email.
Str8Strength 3 months late but, I also thought the same at first. Then I just replaced the elastic without the back plate, and I actually like it better
Like all elastic it can stretch out over time with a lot of use, this is just an instructional video on how to switch out that elastic when that time comes. Some people never need to switch it out at all!
I find this video to be misleading. I bought two wallets in December, 2022 and the screws definitely do not come out easily. I was able to remove three myself and my husband was eventually able to remove the rest so the money clip could be installed. Please consider slowing down the parts of the video that are critical to the process of installing the money clip and speed up the screw removal process. A few times the critical parts of the process were not totally in frame.
don't know if you solved this yet, but the old plate isn't a solid metal piece under the elastic. There's a break in the metal where you can slip it off the old one and onto the new one.
The Torx driver is included when you purchase a Ridge wallet just in case you ever need to remove or change the screws for any reason (removing the plates, changing the elastic, etc). 😊
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I'll preface my comments with the fact that I do not work for Ridge and am not an endorser or paid by them or anything like that. I am a happy customer who has the elastic option and recently went through this process to replace the elastic. First I'll say that the new parts came without any instructions. Their web site similarly has no instructions, even in the "Support" section. Why they don't have a link to this video in their support section is beyond me. Yes this video has lame music and they should speed up the sections showing removal and replacement of all 14 screws. That said, this video accomplishes the goal of showing you how to do the job, and I was able to replace my elastic without trouble after watching this. To answer some of the questions in the comments, I don't know what the warranty period is, but I've had mine for several years so I paid for a new elastic and new screws. I only needed 1 screw but they'll only sell you a set of 14. My elastic did not break or fail, but it got pretty ratty looking and had "pills" (like an old sweater) and I wanted a fresh one. The screws come with loctite pre-applied. Even so, mine still periodically loosen, and that's how I lost one. Every couple months now I pull out the supplied screwdriver and tighten them. Usually most of them will still be tight, but maybe one will be a little loose. You can replace the elastic with a money clip if you want, although you have to buy the part. And oddly enough they DO have a little article and a video on their web site for how to do that. I am very happy with my wallet overall. I hope this helps.
Lol, "pills!"
I don't understand how to put it back together. I just bought the replacment strap and the piece that i took off had the elastic cash strap sown together with the card strap. the item they sent me was 2 different pieces. How in the world do you install the new one since its 2 different pieces now? Its also frustrating that theres no phone number for me to call to get this figured out.
Yeah wtf
I just got my "replacement elastic - cash strap" today and same thing. 2 pieces, but the elastic I removed from my wallet has the 2 pieces sewn together. I hope they don't expect us to sew them together. What the heck???
is the replacement strap covered free under warranty
@@Shizlgizl Their sending me new plates and band under their warranty. Basically I'm getting a new wallet for free.
The process was straightforward, thanks. The only complaint is that I don't have the ability to attach the cool "R" backplate that came originally with my wallet back onto the replacement band :(
Hi there! Here is a quick video on how to add the cash strap plate: th-cam.com/video/nzhYO2vTUCo/w-d-xo.html 🙌
@@RidgeWalletYT right on time, thank you!!
I mean the elastic belt, does worn out easily?
It lasts about 3 years
I've had mine on for 6 years
One of the screws stripped. How do I remove it!? 😩
Hit ridge up. They may warranty it
some of the screws on my wallet are stuck and just stripping out what do I do?
I have the same problem. Have you solved it by now?
@@vibecheck663 Ridge just sent me a brand new wallet when I told them
@@ryanhakalmazian Alright thank you, let's see how it goes
Where’s the metal piece on the band ?
Hmm... I'd have recorded take 2... plus speed up all those screws as that's so boring.
that's why you can do it yourself :))
You would probably be bored having sex
HI - i cant find the video where I take out the elastic and put in a money clip instead. Please help.
Between this video (above) and this one, you should be good.
th-cam.com/video/iTLzs-jNFJ8/w-d-xo.html
Hello! I was wondering - if I bought a polycarbonate wallet, would I be able to remove the elastic strap and instead replace it with the replacement money clip? Thank you!
I think they say the clip isn’t compatible with the polycarbonate wallet
Yes you wallet you buy from the company has replacements they just sent me the elastic and a money clip add on because mine was pilled and tattered from my pockets and just general usage but this has been over a year now so the elastic lasts a long time . But they sent the money clip also , really cool of them just send them an email.
Do you need to replace the screws or can you keep the factory screws
Hi there! You can use the same screws included in your wallet. 🙌
@@RidgeWalletYT my screws won't losen
Sorry to hear about your experience! Please reach out to support@ridge.com and we'll take care of you! 💯
How do I replace the cash strap with the plate
Str8Strength 3 months late but, I also thought the same at first. Then I just replaced the elastic without the back plate, and I actually like it better
this is an old comment but the plate has little slits in it the slide onto/off the elastic part
I thought these have lifetime warranty for the price tag I paid, why should I be removing anything
Like all elastic it can stretch out over time with a lot of use, this is just an instructional video on how to switch out that elastic when that time comes. Some people never need to switch it out at all!
warranty doesn't cover anything from what i can tell........
On the paper work it says the elastic is covered under warranty
I find this video to be misleading. I bought two wallets in December, 2022 and the screws definitely do not come out easily. I was able to remove three myself and my husband was eventually able to remove the rest so the money clip could be installed. Please consider slowing down the parts of the video that are critical to the process of installing the money clip and speed up the screw removal process. A few times the critical parts of the process were not totally in frame.
What about the metal logo part
don't know if you solved this yet, but the old plate isn't a solid metal piece under the elastic. There's a break in the metal where you can slip it off the old one and onto the new one.
Where to get the screwdriver?
The Torx driver is included when you purchase a Ridge wallet just in case you ever need to remove or change the screws for any reason (removing the plates, changing the elastic, etc). 😊
Thank you
How long does it take to get replace it?.
7 to 10 business days just like anything once it’s mailed
Screws don't need locktite?
Bruh.. loctite is used for cars or machinery that'll experience lots of vibration. Unless you're using your wallet as a sex toy, don't worry about it
@@albiedam3312The can and do come loose, hence the spares.. I used a minute drop of blue loctite and hey presto..
Can we get it in focus next time? Geez smh amateur hour
They should make it a little thinner