ฝัง
- เผยแพร่เมื่อ 2 มิ.ย. 2017
- Quick video I made to help anyone with a leaky Samsung fridge caused by a frozen condensation drip channel. Please like and share if you found this video helpful.
OCTOBER 2022 UPDATE
I have not owned this fridge since July 2017. I would like to assist with some questions and concerns that have been voiced, however, I cannot due to the fact I don't have access to this unit any longer. Sorry for the inconvenience.
I am glad I have been able to assist so many people with this issue. Thanks for watching!
Heaven has a special place for people like you. Love my Samsung fridge, but being an engineer myself, having to perform this chore is a product recall. Thanks a million!
Fantastic video. Your warning about the insulation getting frozen to the coils really saved me. I would have pulled it off by force (and caused damage) if not for your detailed description of the problem. It took me about 5 hours to do this (most of the time just trying to melt the ice dam), but well worth it to save the trouble and expense of buying a new fridge. Bravo! You are a kind man to share this with others.
This has been en elusive issue for me for a long time. Thank GOD for folks like you who take the time to make videos and share their knowledge. Very well done!
Thanks heaps. My drain wasn’t frozen over ( although I installed the copper wire anyway) but the upper cooling elements and upper wire looms were encased in ice. I could hear the fan hitting the ice. I used a hair dryer to defrost and am now hoping that the refrigerator will cool down. Never buying another Samsung. I’m sure that I’ll be doing this again in a few months.
I, too, am NEVER buying a Samsung appliance ever again. We had a Samsung washer & dryer set that was not great!
Did copper wire work?
Here we are, 70 and 68, same problem. We have pulled the refrigerator apart just like you said, used the hair dryer, put extra wire in drain hole. About to put it all back together. Your tips on pulling the back panel out worked. Thank you so much for this video.
Thank you so much, my dad and I are so happy seeing your video. We had the same problem and my dad couldn’t get it going for a while. After seeing your video, he started taking everything apart again and finally got it done. There was a block of ice blocking the fan! Thank you for your video, it helped us a lot and saved us money!
Bro, you are a lifesaver, I have exact same model and similar issue . In this lockdown I wasn't willing to call serviceman in my home, thank you for tutorial , its is very helpful to try on my own
Thank you so much for sharing your video and solution. We’ve had repair men out three times and none of them were able to fix it. Your video and instructions were great for removing all the shelves, the back panel and for the repair. We’ve defrosted and put the copper wire in, and are now crossing our fingers!
This was a tremendous help as this was the 4th time this has happened with this fridge in 3 years and I was tired of calling Samsung. I really appreciate you making this video!!
THANK YOU!!!! I have a very similar fridge, with the same issue! You walked me through the de-paneling, and thawed it out from there! I greatly appreciate you taking the time to make and post the info!!!Note-you have to thaw it all out before trying to pull off the panel---it's foam, it will break...
In addition, make sure to clean and drain water defrost line. It's most likely clogged and causes excess water/humidity buildup inside fridge. Easy access from back of the fridge, after sheet metal cover is removed. There are 2 or 3 drain tubes leading to drain pan; one or more of drain tubes is likely to be completely blocked with dirt and gunk. Good luck!
Great video! Thank you for taking the time to make this video and for sharing. Repair shops now a days always want to jump off the bridge and replace all sorts of parts to "see" if it does the job. Sometimes a little ingenuity, patience and DIY does the job. My weekend plans are to do exactly as you did. Thanks again.
Thank you so much! I was having the same problem. You just saved me $200. You're my hero for the day!
Thank you for such a clear explanation of how to remove the panel and pit-falls to avoid! I have a Samsung model RF18HFENBSR and the procedure was very similar. Even wrapped a wire around the heating coil and stuck it farther down the drain hole. Just plugged it in and so far so good.
Thank you so much for posting this detailed video. Since I bought mine I have had problem after problem with it. I couldn’t figure out why the back where the holes are and styrofoam is visible was frozen and bottom of the drawer had water all underneath. I have defrosted my fridge a handful of times but now I will do what you showed me. Thank you!
I don’t remember having so much issues like this with my old fridge.
Excellent video explanation, nice job. Back in October I went through this process and added a copper wire into the drain hole as instructed, but unfortunately now, 4 months later, it's frozen over again. I think the copper line may have worked, most of the ice now is high up high on the coils, but I agree this is a seriously flawed refrigerator. Never buying another Samsung appliance.
A tip -- if you can, put all the stuff in the fridge in the freezer drawers to keep it from thawing. If you want to clear out all the ice and you're brave, you can do this: after pulling all the shelves, put a hair dryer in the fridge with the nose on a folded-up hot pad, and then close the doors. Be *very* careful to check it every minute or so and make sure it isn't melting the plastic near the hair dryer. It heats up the inside of the fridge pretty good and should melt the back panel loose within 15 or 20 minutes. But watch it closely and check it very frequently!
I did this intuitively with the hair dryer (as I tired of holding it)....I checked it every few minutes to make sure it wasn't too hot and melting plastic. It helped speed the process for sure!
Nailed it! I never have the courage to try to fix something on my own so I turn to you tube. It's always been small stuff but when my samsung fridge crapped out I was worried. I found this video, decided I can do that and brother you just saved me some serious cash. Thank you for the great, detailed video. Especially the part about the foam in back. I would have ripped it off. This is why I always watch the whole video before trying anything. I also tried the wire hack. I'll let you know how that works out. Thanks again!
Thank you so much, we had the hardest time trying to figure out why the back pannel wouldn't just pop up, we had to melt the ice for a while with the hair dryer until it popped off. Awesome video!!!
Thank you so much for the video. I did not have water dripping, but i did have ice build up at the top of the coils. I am defrosting as I write this comment. You are a life and money saver.
Dude, you saved my life. My identical fridge has been doing this for two years and my wife was about to kill it with fire. The copper wire idea is ingenious too. I cannot thank you enough for making this video. I can't wait to get started this weekend fixing this!!
Eric Smith ditto. Good stuff
Did the copper wire work to keep it from repeating the problem?
My ice build up was so bad that the ice was hitting the fan blades!! Thank you for this tutorial and for saving me money!
Thanks bro. You walked me through this like a pro! Well done. Earned me $160. Took me 1 hr (actual work time). Again, you freakin slayed it.
“Note to Trolls”, the most polished videos are not always the best! Keep’em coming Bud.
OMG Thank you, if i could i would like 1000000times. You saved me from a 500 CAD fees from samsung ! thanks a lot bro
Thank you so much for your help. Our fridge has been acting stupid for so long and my mom and I finally are fixing it,thanks to you! Thank you so much!
Same fridge and same problem. Had water and ice in all the same spots. I'm glad I found this video because the wiring idea is great. Thanks for your time making this video.
THANK YOU SO MUCH FOR TAKING THE TIME TO MAKE THIS VIDEO. I am at my wits end with this refrigerator. I hate Samsuck and will never ever buy any of their products!! Samsung did replace my first refrig but it wasn't long before it started doing the same thing the first one did which is the issue you describe in your video. This morning I took out a sheet of ice about 1/4 thick from under the produce drawer. My ice maker keeps freezing over. Just typing this is making my blood pressure go up. :) thank you again for your help!!!
Thanks to you for all the details! It worked. I also especially appreciate the warning regarding using caution and patience to remove the door fused shut with ice. Great advice as well as how to remove the bottom shelf above the crispers! Very good tips! Appreciate you sharing the post.
Thanks for this video. I had the same problem and did basically the same thing to fix mine. Your video had the best advice I've found on removing that stubborn back panel by making sure it's defrosted with a hair dryer first. Also, for others with this problem, don't forget to unplug the fridge before doing this, or else it'll take longer to defrost and you could burn yourself on that heating element! I'm no electrician, so I don't know if you could shock yourself, too.
Thanks for the video. Have owned this unit almost 5 years and had been very frustrated with the leaking/condensation. Our problem was that the unit didnt have the correct amount of space to breath. Did two simple things that really helped with the leaking/condensation. Disconnected refrigerator, pulled it out and permanently removed the metal panel covering the condenser. By removing the condenser plate cover it gave the condenser the ability to dissipate more heat. While there, cleaned and vacuumed all the hardware of dirt. Second, when putting the unit back, left a full 2 to 3 inches between it and the wall, again to increase air circulation (Yes unit does stick out bit more than we like for sure). These two things greatly reduced the leaking. Now whenever I notice condensation I immediately shut off the energy saver setting and also increase the crisper draw temperature to its highest setting. Another thing that probably helps is we turn off the ice maker during the non summer months. There is a settings button that allows you to turn it off and on. As someone previously commented Samsung should be ashamed of themselves for producing such a horrible unit. Either way wasn't going to throw it away after spending over $2000. Good luck. Thanks again for the video.
Did you all do the copper wire trick.
I turnt off my energy saver the ice maker was not hooked up and I turnt up the crisper temp
Thanks for that detail of the foam frozen to the coil, same problem here, I did not want to brake that cover!
Thank you, this helped tremendously! I was so frustrated I was gonna buy another refrig but this handled the issue with out calling repair man. Thank you
For 13 years i have scraped out the ice when froze over Well it finally died and low and behold we are buying another Samsung with French doors Im sure they have corrected nothing We are buying the model with the drawer above the freezer but the upper part of fridge looks identical to yours. Thank you so much for the video! If it still happens I will update. I just bought model RF28HMEDB. I could be wrong but this defrost water drains to a pan where a cooling fan blows across it to cool your compressor and motor. If it doesn't drain you have premature failure of the compressor or motor. I have wanted this thing to die for 11 years, because I have hated the ice maker.( I still have a brand new one in the attic.) So I buy another Samsung. LOL But your video will make the difference. Thanks again!
Great video. Always wondered how those shelves and drawers came out. Here's an easy way to defrost the coils so the cover panel isn't stuck to them. Simultaneously press the Energy Saver and Freezer buttons and hold for 8 seconds. This turns the frig. off. A chime will ding and the temp. displays will both show OF. To turn the frig. back on, repeat. So turn the frig. off before bed at night and back on in the morning. Do this for two or three days in a row and the coil should be fully defrosted. No need to unload the frig. and freezer as they will remain plenty cold. However, it's a good idea to remove the bin from the ice maker. Stash it in an extra freezer if you have one. Still, be careful when you remove the cover. Just in case.
Thank you so much for this video. During this time of the pandemic, our refrigerator went on the brinks. We did not want any maintenance man to come in and your video was a big help. We ordered a new fan and hopefully that will do the trick. 😁😁
Thanks so much for this video!! Completed this fix to my fridge with the pro tip of the cooper wires! Fridge is cooling again!!
Hey you definitely helped me. Was hung up trying to get the back panel off without breaking the styrofoam. Your video worked hreat here. I actually ordered a heating element then saw your video. Its a great idea to use the copper wire so I will wait, leave the install for the morning when i can go purchase some wire. Thanks alot.
Great video. I love the copper wire solution. It gets to the root cause. Thank you for taking the time to share this information!
Thank you sir. Your fix also worked for a Model# RF260BEAESR. A gazillion similar Samsung problems posed all over the web for several years indicate a bad design that should be so simple and cheap to fix (a bigger drain hole, a heating probe that actually works), yet Samsung have instead just continued to churn out the same issue for multiple new fridge models. As a consequence, a frozen up & overflowing drain, pools of water on the floor, a fan that fills up with ice and after a lot of noise eventually stops, causing a large iceberg forming above the cooling coils/fins.
I'm that guy who needed help. Thank you for taking your time to make this video.
You saved our refrig. Thank you and thank you again! We had this problem for months. Hurricane Ian made us think the refrig was history. Nope! Your video saved it! Thank you
THANK YOU!!! Total Time: Approximately 1 and 1/2 hours for me, however, the ice formation in our fridge was all at the top of the cooling fins so removing the panel only took about 15 minutes and yes we did have to hit it with a hair drier PRIOR to removing the panel. In addition, because the ice was not concentrated on the fins I was able to chip away much of it, but we also were very careful to melt away the ice around the cooling fins so as not to damage them or put a hole in the cooling line..that would mean fridge death.
Thank you so much for this video. It was so informative and helpful. I did the same as you and followed your recommendation for extending the heater element reach with wire, awesome idea!
Thank you so much! This has bedeviled us for a long time. Hated to buy a new fridge that worked great otherwise. Hope this works! Looks like you found and addressed root cause.
VERY helpful, detailed video. I think he touched on all / most of the really important elements...right down to the tiny white arrows on the panel to see where the "locking tabs" are found. Especially important to heed his advice to be patient with freeing the (frozen) panel from back of the fridge and not pulling hard to get it off. I'd add that you want to be careful when using a hair dryer, that you not let it get too hot, melting the plastic or wiring that's just behind the panel. Amazon has a replacement part that is made to keep the drip tray from freezing up. It's not expensive ($7 - DA61-06796A Refrigerator Drain Tube Clip) but i also like his idea of the copper wire. Well done!!
THANK YOU!!! You are a blessing for taking the time and effort to make this video and share it with the world. Greatly appreciate you!
Thanks! I have this exact model and have had nothing but trouble with the ice maker and freeze-ups in the back. Your fix makes great sense, but have heard from blogs it just "aint so". But here goes... I cant re-design this POS and cant afford another, but will try your fix. Thanks again. Great video.
This is exactly what is wrong with my refrigerator! Thank you so much for this video I’m gonna fix my refrigerator today!
I have the same fridge but with many many problems... this was one of them the repair guy fixed many times, one time destroying that back panel that it had to be replaced. he used a steamer with a pointed nozzle to defrost ice which worked very well, and cleared that drain tube in the back with ease. ive sice gotten a clothing steamer for $8 online that defrosts my ice maker very quickly, like in a minute. if your drain tube keeps freezing up, the bottom (accessed in the back of fridge) drain nozzle needs a new tip with larger openings to prevent dust from clogging it. mine was replaced twice and it looked like you could simply expand the drain hole on the existing part. anyway, he also installed a new heater tab, cutting off that little one you reference, and replacing with one that portrudes into the drain, like the copper wire you suggested.
now, I'm am looking for ideas how to fix my ice maker and noisy fridge lol. I have some ideas on what's wrong, but haven't seen anyone mention them yet to validate my ideas lol. it's been replaced already and sealed, still builds up with ice, and leaks about hourly...
I have a RF263 series fridge and have this problem. Thanks for showing how to get this apart!
Thanks much. I am once again taking the panel out. Eventually modified the valves on the tubes leading to the bottom. Probably clogged again. I was having issues with crisper top, as it’s been maybe 2 years since I’ve done it. Appreciate you posting. 👍😃
Our fan was rattling from ice buildup. When I removed the cover there was a 14g solid copper wire going down the drain hole. 😃 The drain was clear as ice was up top. Other than propping open the nipples of the drain plugs under the bottom (which stick together over time), your wire trick has been the fix that bought us ~2 years. Even now with drain open it was 10 min job. Thanks again!!!! 👍😃
Thank you thank you thank you! Have an exact fridge, and even had a repair man before come tell me what the problem was. When I went to do it myself I needed your help to know how to take that panel off! Very simple quick project thanks to you!
Thank you so much. I followed your instructions and defrosted my fridge . It was collecting ice around the fan and was extreamly noisy.
Thank you for the outstanding video. This was my exact refrigerator and problem. Hopefully wrapping the copper wire will be the fix. Great job
Great job!! Never imagined I'd find the exact model and problem I have. Thanks.
RBG Virginia Beach, VA
Great video, I have exactly the samme issue and now I know how to fix it. You are very good in explaining in this videos, make few more. Thanks
Thank you! Easy repair now that I can do to avoid this mess in the future!
Can't thank you enough for this video. This is the exact problem we had. Though I melted the styrofoam a little I think we should be good. Only advise I would add is wait the 24 hours to defrost but I used a heat gun. Anyhow this video saves a ton of money on a repair bill. Or a repair scam as I call it.
We have the exact same model and noticed our water wasn't dispensing from the outside of the fridge. But when I pulled out the bottom crisper drawer I noticed a puddle of water. So my guess we have the same issue. Going to give your resolution a try this weekend and hope for the best. Thanks for the video.
Thank you thank you thank you!! So helpful! You saved us a bunch of money having a repair guy come out.
Outstanding video!!! Thank you so much my guy. You’re my new best friend. Helped me out. I have a RF263TEAESG and it’s set up just like yours. Definitely saved me some money
I suffered through months of trying all the fixes you read about for this and other related models. I found the root cause of the problem is the defrost cycle. It does not defrost properly unless the controls are reset. After fully defrosting, simply reboot every 3-7 days by flipping the breaker or unplugging machine for 15 seconds. It will reset and defrost for a cycle or two and keep ice away.
Good video
I think a LOT of Samsung french door refrigerator owners have had this problem. There are now a number of videos on taking off the panel. I see one person said to check the drain down in the bottom of the frig. That was clear on mine, could be a issue for some. By the way you can now buy a replacement clip for the small one on the heater coil, probably better than using a bunch of extra copper wire. The coils do have reputation of freezing up enough to slow the fan and make a clicking noise. I believe there is a new version of the motherboard which has a better defrost cycle. It's a bit expensive.
In my case I had the frozen coils but, had far too much water (a soaked towel full every day). Turned out the filter assembly (where the filter twists in) was leaking. Found a video on changing that out and bought the assembly online.
No more extra water! Without the extra water hopefully there will be less to condense around the coil.
Thank you for this video. Successfully quite now, de iced that back panel. Truly helpful you should win an award!!!
Glad it helped!
You are the man, Thank you so much never would have gotten my fixed with out your video.
Awesome video. I've been looking for a real solution to this same problem. Thank you for taking the time to make this video.
Thanks for the video. Doing the fix right as I'm watching. Tired of leaking water into the bottom of fridge and on the floor below the freezer.
Holy hell! You are a Godsend!!! I have been racking my brain over this. Thank you thank you thank you. This is exactly what I needed.
I’ve been looking for this video . Thank you!
Thanks so much for this. I bought the repair kit with the new drain tab but couldn’t figure out how to get the back panel off! Now if I can find the part again I can get this thing fixed!
defrost for 24hrs the ice is binding the plastic to the coils
Awesome video man. Did the copper wire trick and it’s working great. Thanks for the video. Gonna have some beers in your honor with the loot you saved me. Kick ass brotha.
Thank you! We have this model and ours has been doing the exact same thing! Our fridge is not even 3 yrs old. Will never buy Samsung again as it seems to be a problem for everyone
Very very detailed information, thanks for this video, I was facing exactly same problem and was able to fix it with the help of this video. Thanks
This is what I was looking for. Great job on your video👍🏻👍🏻
I really like how you gave a fix with the wire thank you
thanks for this great video. my refrigerant coil was frozen to the panel just like you said. I used the ground wire from some Romex I had around which is already stripped.
Getting the drain to dethaw is a chore
Thanks for making this video. I have the same fridge with the same problem. I am attempting the repair today.
THANK YOU! THANK YOU! THANK YOU! One of the best video's I've watched! I have the exact same model refrigerator and problem. I guess I will spend my time fixing the refrigerator myself instead of researching and buying a new one. (Did I say 'Thanks' already?!)
OMG, it's not just this model, my Samsung has the same design issue. Thanks man!
Newer model Samsung fridge but same design issues. Thanks for the help. Mine's a SRF583DLS. Cheers
Thank you so much this really helped me and my dad, YOU ROCK MAN💪🏽
Great video!!! Thank you! This also worked with the model RF323TEDBSR.
My fridge has been doing this and I am going to try to fix this. Thank you so much!
This video has helped me soooooo much it solved my problem, our fridge is a 2019 one but the fix works the same, thanks for taking the time to do this
Had frig apart 2 times spent hours putting hot water in drain hole thought it was iced up. Tried pushing stiff wire
So very Happy I found this. Thank you so very much God bless. It help me out so much can't say enough.
i have this exact model and this helped me solved my problem, thank you so much for this, liked and subscribed.
I have the same fridge with the same problem.. thanks a lot for helping me fix my fridge.. !!!
Started having this same issue within a month of warranty expiration. We have had to defrost every 3 months, then once a month now daily. Copper wire insert was put in place a year ago. We are at our wits end and I still owe on this damn fridge. I have been very reluctant to call for service because I have read and heard that no repair has been permanent.
jolene gervasi the copper insert didn’t work for you?
You are my Hero
Thank you for taking time to make this video 🙏👍
Thanks for the video it helps me how to remove back panel, clearly explains the situation.
Thanks again 👍🏻
Thank you for taking the time help me! Awesome video.
Great video! Best I've seen on this exact topic/problem. Never again will I buy Samsung. Now my problem is the top middle back screw is stripped! Help! Can't get the back panel off!!
Hey, you’re awesome. Thank you for doing this video. And you are correct, Samsung definitely dropped the ball on this refrigerator construction. Thanks again.
Glad it was helpful!
This also works for Samsung RF20HFENBSR/AH
Obviously, they all have this problem. Fixed mine yesterday similar way
thanks! fixed my problem with the fan scraping against ice making a loud noise!
Thank you, this made the repair so easy!
Took me 6 videos to find this one. Thanks bud.
Glad I could help
Thanks so much for the detailed video. Made my job easy. I additional step I would like to add,make sure to clean the drain pipes in the back panel and to clean the dust in that area. I think my issue was clogged drain pipe more than the drain clip malfunction. I will know what it is in few weeks I guess.
Where are the drain pipes in the back panel? Great time to make a video to show us 😊
Most helpful video about this. Thank you!
Thank you for posting this!!! This just helpede Soo much! Doonbrgnti right now and hopefully the panel will release in a few still frozen TK the back of the fridge