Questions to Take Control of the Sales Conversation

Use Quality Questions to Take Control of the Sales Conversation - To allow you to move away from a price discussion, ask the client key qualifying questions to take control of the conversation and demonstrate your expertise.

[@Ash-yp6fz]

I really appreciate your work
All other people are just trying to sell something but your videos are very helpful

[@VictorAntonioLive]

I appreciate that!

[@baldeepbirak]

Helping them customer get the best product for their needs is a priority if you are going to show that you are providing them the best value.

[@VictorAntonioLive]

Take control!

[@rolandwilliams9053]

Thank you. That's a wonderful skill! You summed up Nicholas Read's selling to the c-suite in one paragraph. So I guess this is where I make the CXO constructively discontent right?

[@VictorAntonioLive]

Yes, make them discontent and then lead them to your product or service :-)

[@chandrima2072]

Hi Victor,
Your podcasts & videos are helpful.
I work in a B2C travel co. It is a online job. I don't get to meet my clients personally for presentations, everything is over the phone, or sometimes I've to use WhatsApp and sms. Cos my clients are all over India.
My biggest concern is that after initial conversation, I mail them the package with the all the details. Like, hotels, tours, flights and the total cost.
After receiving the quotation, and giving them time to go through it, most of the time, the guest never picks up the phone for further explanation or understanding. I try to follow-up through WhatsApp or Sms. But then the response is my mom /dad is unwell, an emergency has come up in the family, etc.
After which I can't probe further.
Your valuable suggestion is appreciated.
With Regards,
C

[@anjarpermnaa]

Whoever ask the question, control the conversation

[@Ghlowy]

how could i apply this in terms of car sales? if they ask for price could i say, "well what features are a must for your vehicle. I could recommend the best trim levels to suit your wants/needs and more importantly your budget!"

[@rolandwilliams9053]

Sergey makes a great point. I would like to know how do you build credibility at the executive level? How does a salesperson become a trusted advisor at the executive level?

[@VictorAntonioLive]

Roland, be the CXO for a minute. What would make you want to listen to a salesperson? CEOs care about Increase Revenue. CMO care about Expanded Marketshare. COO care about Reducing Costs. You build credibility by a) demonstrating you understand their needs and b) showing them how to achieve it. There are several books on "Selling at the C-Suite" that expand on these topics. Hope that helps.

[@latchminsingh3301]

Confidence - mentally fit build credibility.
Such persons is a professional who is a trusted listener.
Their personality is more important than the product or service they sell even in a depress market.

[@tonylorns6624]

i like the way you answer questions Victor not criticizing Gitomer but if you listen to the way he responds to questions i guess its his style but he belittles,just a observation hes great Trainer i know that. Tony

[@VictorAntonioLive]

Hey, we're all trying to learn and the best way to teach is to give people the confidence to do so!

[@pouluathuigonmei6686]

Thanks VA

[@fikriaali8614]

Hello victor ..please can you give me tips for someone who do direct sales ..thank you

[@VictorAntonioLive]

fikria Ali I would recommend my series "How to Sell" (on TH-cam for free) and my playlist "Whiteboard Selling" th-cam.com/video/qxh_9lLkHrc/w-d-xo.html

[@fikriaali8614]

Thank you so much

[@Navarrete19]

Great content.

[@cryptoelite653]

Why didn't you use an example for carpet cleaning instead of pool pump? That would've been more helpful to the situation.