Bad Dog Tools EXPOSED - how this company DISRESPECTS and takes advantage of their customers

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  • เผยแพร่เมื่อ 27 ส.ค. 2024
  • Heres my story about how this company disrespected me and took advantage of me. PLEASE share this so it wont happen to others. SCAM, DON'T WASTE YOUR MONEY. HORRIBLE CUSTOMER SERVICE
    All Google reviews: www.google.com...,

ความคิดเห็น • 128

  • @zacharyprice5886
    @zacharyprice5886 ปีที่แล้ว +10

    Was also scammed. The bits are absolutely useless. I do a lot of commercial metal door installs in grouted solid metal frames. As everyone knows, when you’re drilling through steel that is against masonry- if you don’t catch it just at the right time, you run the steel bit through the masonry and it’s ruined. This companies product caught my attention and I purchased for the specific scenario, since they have loads of videos - one example is drilling through a rotor backed by a CMU block. Total lie, but hooked and reeled me in. Never again. DO NOT SPEND YOUR MONEY ON THIS OVER PRICED TRASH

    • @wilhelmbeck8498
      @wilhelmbeck8498 9 หลายเดือนก่อน

      It's easy to sharpen normal HSS drill-bits after they have kissed concrete/similar materials. - but, of course it will take some time . I don't think any type of "magic" bit will cut steel - and then stay sharp after running right into any kind of abrasive material. ( So I would rather bring some cheap rotary-grinder with me for sharpening - when needed

  • @le7963
    @le7963 3 ปีที่แล้ว +13

    I totally agree with you. My bits was very wobbly so I tried to return the bits but got the run around. I'm at very busy person so just getting on the phone to bug them is a waste of my time. They blame me for not using the bits correctly. So I ended keeping the bits. I tried using them a few more times, one broke so now I just have them at home collecting dust. I'd listen to this guy here. Truth.

  • @josephnichols8044
    @josephnichols8044 2 ปีที่แล้ว +17

    Thanks for your review. I was getting ready to purchase from them. Now I know better.

  • @adamdport
    @adamdport 3 หลายเดือนก่อน +1

    Appreciate this video! I saw some YT short showing the demo and I was like "wow lifetime warranty on a bit how is that possible" and you answered every question-the cost of shipping both ways for a product that never worked in the first place would deter anyone from actually using it. Just wanted to leave a comment and let you know that your video was one of the first to pop up for me when I looked for reviews on here, and definitely cost them a sale. I hope this scratches your rage itch! I felt my pulse increase just listening to your story 😂

  • @jbratt
    @jbratt 6 หลายเดือนก่อน +2

    I did business with a local company that had been around 80 + years. It was the place I always went for glass. I had suspected that the owner died the family took over. Due to the change in attitude from the employees and their service. Turns out I was right. They went out of business after a few years. The problem is the family members that were left running the business didn't want to be there and didn't have the skin in the game that their elders had. They had no passion or desire for the business As the business starts to go down the drain, selling it becomes more difficult and the problem escalates until finally the doors are shut for good. It's really sad. I have seen it happen to food establishments more commonly. I didn't believe they are out to scam anyone, they just don't care and are not going to go to any extra effort to take care of you. It's done out of laziness and not some kind of trickery. Sad.
    That said, I have seen businesses taken over by family that do respect the efforts of their forefathers and do an excellent job with businesses. Sometimes they exceed their elders success.

  • @DystonicDummy
    @DystonicDummy ปีที่แล้ว +7

    Well that's good to know I was just about to place a big order thanks brother for looking out for us

  • @user-ok1bu5lu7v
    @user-ok1bu5lu7v หลายเดือนก่อน +2

    I worked for bad dog for 11 years we never use the mad dog drill bits usually we use Milwaukee or DeWalt drill bits

  • @ethansontag9523
    @ethansontag9523 ปีที่แล้ว +5

    Thank you. Customer service and standing by the warranty is important to me.
    Was going to buy some of there stuff. Appreciate the review

  • @pumpkinheadghoul
    @pumpkinheadghoul 2 ปีที่แล้ว +7

    Great to know. Wish more people would do this about tool companies.

  • @ElishaMarinMusic
    @ElishaMarinMusic 9 วันที่ผ่านมา

    Thanks for this heads-up. I was planning on purchasing several sets for my restoration project. We will steer clear now.

  • @ABCABC-uo1hg
    @ABCABC-uo1hg ปีที่แล้ว +4

    I agree, total Junk! I wasted $160 at Myrtle Beach Bike Week. Some Bits were Bent, some broke on first use. They have to be sharpened after each hole is drilled! Total Junk. Don’t Buy!

  • @jessicapearson9479
    @jessicapearson9479 ปีที่แล้ว +8

    Also, I am surprised that no one has reported this company to the BBB and sued them! That honestly is the ONLY reason why are allowed to get away with this!

    • @jimbofiveo2048
      @jimbofiveo2048  9 หลายเดือนก่อน +3

      Because, who’s going to court over $100

    • @brokenhalo22
      @brokenhalo22 5 หลายเดือนก่อน +1

      The BBB is just Yelp before Yelp. They have no power to do anything.

  • @ianjd27
    @ianjd27 4 ปีที่แล้ว +8

    The bad dog bits are modified masonry bits. They have a carbide tip that is sharpened so it can cut metal. It is never going to be as fast cutting as a 135 degree split point bit but because of the carbide tip it’ll go through concrete. The tip is more filing through material rather than cutting the material. They’re good for if you’re going through a metal frame with concrete behind it. That dewalt bit would be toast if it touched concrete. These bits have their place but I wouldn’t say they are a replacement for someone who mainly drills metal.

  • @jetcityman74
    @jetcityman74 ปีที่แล้ว +3

    bought four. absolute trash. they couldn't drill one single hole. lasted less than 60 seconds

    • @onradioactivewaves
      @onradioactivewaves 6 หลายเดือนก่อน

      You sound like my ex wife practically verbatim 😅

  • @bryanjoachim5655
    @bryanjoachim5655 ปีที่แล้ว +5

    You are extremely lucky that you got away with only losing the the two drill bits. In my opinion the owners are vicious and have screwed others for much more.

  • @leeherring470
    @leeherring470 3 ปีที่แล้ว +7

    I agree we got the entire drill set I tried to use them they do not even drill thru wood let alone metal or concrete. We broke a bunch of them for us its not worth the hassle tryin to replace they are total crap.... the nibbler is worth it I use it all the time. But you are right customer service sux...

    • @basanistes359
      @basanistes359 3 ปีที่แล้ว +1

      Can't drill through wood? Dude, I have these bits so I know you're lying.

    • @rm25088
      @rm25088 ปีที่แล้ว

      @@basanistes359 They hardly drill through wood.

    • @basanistes359
      @basanistes359 ปีที่แล้ว

      @@rm25088 Funny, because mine have no problem drilling through wood

  • @MrMaxyield
    @MrMaxyield 7 หลายเดือนก่อน +1

    Thanks for taking the time to make this video...
    I was skeptical, now i know, total JUNK! BUYER BEWARE!

  • @LongIslandP8ntball
    @LongIslandP8ntball 4 ปีที่แล้ว +7

    I buy the $10 warrior bits from harbor frieght....they break....u buy. More. They are throw aways

    • @alonsoglez5711
      @alonsoglez5711 4 ปีที่แล้ว

      😁

    • @basanistes359
      @basanistes359 3 ปีที่แล้ว

      Harber Freight bits are better than you'd think.

  • @stinkycheese804
    @stinkycheese804 ปีที่แล้ว +1

    Enjoyed the video and feel for you, but at the end you were trying to compare a Dewalt HSS Ti coated, to a carbide bit. Carbide bits are only supposed to cut with the tip into very hard material and work more like a shovel chipping away at it rather than a knife slicing a spiral off. That stated, it is a low quality bit and inexcusable that they off-center sharpened it, or even thought they could sharpen it at all instead of sending you a new bit... Then again, the replacement would be crap quality too so it wasn't worth a second spent. Don't buy this type of tool from obscure companies, instead stick to the major brands.

  • @Navigata1
    @Navigata1 3 หลายเดือนก่อน

    Thanks for the warning!!! Saved me money wasted 💯

  • @kieranrichardson7929
    @kieranrichardson7929 6 หลายเดือนก่อน

    I saw videos of these bits everywhere thinking they are great but I think i figured it out.
    This company has all these tests showcasing its performance in the different metals, tiles etc however they aren’t being honest whatsoever.
    I believe they swap all the metals for aluminum, and the so called porcelain for some cheap garbage tile. Their bits resemble masonry bits, they would not be able to cut so quickly into hardened steel and porcelain like their videos show. They drill through a hardened file in 5 seconds. That’s simply not possible, even a cnc grade metal bit wouldn’t be able to accomplish that and they have cooling systems, not to mention these claims with the bits don’t use any cutting oil.
    I think their grinder wheel might be legit but those bits are complete scams.
    If they wanna go out and charge 180 for bits they better at least be able to hold up to their claims. I don’t think companies should be allowed to advertise this bullshit.

  • @preciousbunnybuns1784
    @preciousbunnybuns1784 9 หลายเดือนก่อน

    thanks for the review.. i was about to order the cutting wheel ,.. can't belive how this Snake Oil companies still running ,...

    • @jimbofiveo2048
      @jimbofiveo2048  9 หลายเดือนก่อน

      I don’t know either man but thanks for your comment, hopefully others see as well

  • @anthonyperez5199
    @anthonyperez5199 10 หลายเดือนก่อน

    Thank you man, you saved me money. Was about to dive into them.

  • @samhelsper9130
    @samhelsper9130 2 ปีที่แล้ว +7

    I am so glad i decided to look up reviews before i purchased these... I am so impressed with a diamond blade on my die grinder but saw this company and they said lifetime. I have used up the life of other companies diamond blades. Sounds like this company isn't worth it and the guarantee is garbage. Ill just stick with Menards special. Thank you so much for reviewing these!!!!!!

  • @Stingray57
    @Stingray57 4 ปีที่แล้ว +5

    You have to use a corded drill to get enough speed & torque. It is high speed 2500rpm , heat and pressure required. They work great if used according to their requirements to drill through thick hardened steel. Do not use impact for steel. I honestly have had great experience with customer service. I also bought at the Big-E.

    • @yourredcomrade717
      @yourredcomrade717 2 ปีที่แล้ว +1

      Buy a set of 20 dollar masonry bits and see how similar the performance is.

  • @bryancunningham1095
    @bryancunningham1095 9 หลายเดือนก่อน

    I agree company very shady, I looked and I am not sure they are even bbb(better business bureau) rated, first clue. I bought the larger set of drill bits and had to resend several bits back unused because the carbide inserts where brazed in crooked, not the same height and one even had missing carbide and 2 had the carbide brazed deeper than the drill bit shank so they would not even make contact. They obviously brazed these by hand without a jig or anything and their quality control is non existent. Some where sharpened like your bit with the point way off center. They sharpen these just like they do at the trade shows with a diamond disc grit about 24 chucked in a hand held drill, talk about a fly by night outfit. They where giving me crap about replacing defective bits that had not even been used yet so I went to a trade show and waited for a big crowd at the demo then when they stated you can save the mailing fees by giving these defective bits at the trade show and they would swap them out, I handed them my bits and with many people still there from the demo and they replaced them on the spot, one they swapped me was no good so they reswapped it. Note to do this on the first days of the trade show because many people do this and they will run out of replacment bits. You can do a better job sharpening these with more care and a much finer mesh size diamond disc like 180 or 220 grit.

  • @zoralyirvin7974
    @zoralyirvin7974 ปีที่แล้ว +1

    I’m dissatisfied with my bits couldnt drill for nothing ,,, they chipped, the diamond disk is ok though. So if I pay to ship them and replace them might as well by new cheapos from harbor freight

  • @maximonz
    @maximonz 9 หลายเดือนก่อน

    Thank you for this video, i was looking for reviews about this product and you just saved me a 100 bucks

  • @Ingveyisnthome
    @Ingveyisnthome 9 หลายเดือนก่อน

    Thanks so much for sharing the experience you have to say no more I will not waste my time with these jokers

  • @williamprice3929
    @williamprice3929 ปีที่แล้ว +1

    What is the point of them replacing garbage with garbage? Money back, not drill bits.

  • @markpavlinko7642
    @markpavlinko7642 4 ปีที่แล้ว +9

    Great review! I will never buy these again, worst bits ever

    • @jimbofiveo2048
      @jimbofiveo2048  4 ปีที่แล้ว +2

      Im telling you.. these people are AWFUL. Make sure you share this with your friends so they don't get treated the way I did

    • @modernmediallc__ctny
      @modernmediallc__ctny 4 ปีที่แล้ว +1

      Mark Pavlinko I'm gonna buy them tomorrow

    • @pumpkinheadghoul
      @pumpkinheadghoul 2 ปีที่แล้ว

      @@modernmediallc__ctny There's a sucker born every minute.

  • @xaphan8581
    @xaphan8581 8 หลายเดือนก่อน

    If your a mechanic just get your bits off the tool truck. I got mine off matco and their lifetime warranty. If one breaks the truck shows up every week and I can just replace it for a new one.

  • @SWResto
    @SWResto 8 หลายเดือนก่อน

    I have heard nothing good about Bad Dog Tools ! Everyone I talked to called them a scam!!!

  • @rm25088
    @rm25088 ปีที่แล้ว

    I've burnt 4 bits just trying to go through wood.

  • @timsawyer9231
    @timsawyer9231 ปีที่แล้ว +1

    They look an awful lot like the cheap mason bits I found all over the place in Rio.. You buy 1 for like a buck, use it once and hopefully get your hole drilled, then throw it right in the trash. It's really funny to me that these guys are selling crudely sharpened mason bits as this amazing all purpose indestructible drill bit. Sorry for your terrible experience, but you've managed to ensure I'll never buy anything from Bad Dog. Name seems to fit at least.

  • @badvideocamera
    @badvideocamera 9 หลายเดือนก่อน

    haha I was about to order the diamond wheel. Thanks for the warning.

  • @rsitch1
    @rsitch1 2 ปีที่แล้ว +2

    Thank you for the heads up! Bob

  • @privatedata665
    @privatedata665 2 ปีที่แล้ว +1

    Thanks , great review and very believable

  • @VicSage1836
    @VicSage1836 ปีที่แล้ว

    Just watched these fail miserably on TylerTube. I wouldn't take these if they were given to me for free.

  • @mckinstryza
    @mckinstryza 4 ปีที่แล้ว +3

    Great shirt!

  • @davidlarkin7864
    @davidlarkin7864 ปีที่แล้ว +1

    Very informative review , I hope many watch it .

  • @towncar008
    @towncar008 6 หลายเดือนก่อน

    THANK YOU BROTHER I ALMOST BOUGHT THEM

  • @Mack_Dingo
    @Mack_Dingo 9 หลายเดือนก่อน

    I just looked at their reviews I feel their 99% bots especially the company responses.
    Anything at that price, and seems to good to be true. I will scrutinize

  • @britishbulldog8966
    @britishbulldog8966 4 หลายเดือนก่อน

    Bait and switch. Just slightly younger than escorting.

  • @michaelflorindi3053
    @michaelflorindi3053 ปีที่แล้ว

    Thank You, Sticking with DeWalt..

  • @Jesusiskingamen7
    @Jesusiskingamen7 ปีที่แล้ว

    When did lifetime warranty mean the same thing as 60 days lol

  • @gsett97
    @gsett97 2 ปีที่แล้ว +3

    wish i saw this before i went to an expo lol

  • @user-bl1zn1yo3h
    @user-bl1zn1yo3h 10 หลายเดือนก่อน

    🎉these bits worked for me drilling harden tool steel may only get 16 7/16 holes but every thing else a tried wouldn't put a scratch in it bought a 30 dollar Milwaukie bit for drilling heavy steel didn't even begin to work

  • @user-ok1bu5lu7v
    @user-ok1bu5lu7v หลายเดือนก่อน

    Not to mention that bit that you're showing us is a Mason's bit

  • @Polarbrrr316
    @Polarbrrr316 ปีที่แล้ว +1

    Yeah this company sucks.

  • @jec_ecart
    @jec_ecart 5 หลายเดือนก่อน

    Tyler tube also found that bits are extremely rubbish.

  • @AFpaleoCon
    @AFpaleoCon ปีที่แล้ว

    Lots of rude people in the tool and guns industries. Sad.

  • @jessicapearson9479
    @jessicapearson9479 ปีที่แล้ว

    Well, it is easy to see how you got scammed. If you knew anything about metal you would know that the metals they claim the bits are made of would actually make the bits weak as they do not bond bind together!

  • @user-ok1bu5lu7v
    @user-ok1bu5lu7v หลายเดือนก่อน

    Some companies are just a sucker is born every day company

  • @waitemc
    @waitemc ปีที่แล้ว

    There modded Mason bits thats all they are. Go find ya a diamond fine disk buy sone cheaper carbide masonary bits and there ya go. A damn good diamond sharpaning disk goes a long way sharpning tons of tool grade steels and up. Dont sharpen soft steels or aluminum anything . It will gall up your disk.

  • @okok-gg5fl
    @okok-gg5fl 11 หลายเดือนก่อน

    Buy de walt pilot point drill bit best drill bitts i ever use

  • @michaelarrigo2512
    @michaelarrigo2512 2 ปีที่แล้ว +2

    I purchased these and so far they have worked out. They are not a replacement for all bits. They have their place. They will drill slower than most higher end drill bits, but they are great to use when you are worried about snapping a bit or hitting something behind the metal that would normally ruin a bit. I have tested then on some very hard steel and they worked. They did work much better at very high RPM.

  • @loganrench5680
    @loganrench5680 3 ปีที่แล้ว +3

    I have these bits and love them for drilling hardened ar wear plate for heavy equipment

    • @stinkycheese804
      @stinkycheese804 ปีที่แล้ว +2

      Except you can get better quality bits for 1/3rd the price and also have better warranty and customer service, so it's like a triple fail.

    • @loganrench5680
      @loganrench5680 10 หลายเดือนก่อน

      ​@stinkycheese804 they work fine in air drills but they don't like cordless drills

    • @leonordin3052
      @leonordin3052 8 หลายเดือนก่อน

      Its just sharpened masonry bits lol. I found a set for like 10 bucks. Then you got enough money to buy a machine to sharpen the carbide tips.

  • @yourmom8971
    @yourmom8971 4 ปีที่แล้ว +2

    Ann is not the owner a guy named Joe is. Ann is his wife and handles the phones.

    • @jimbofiveo2048
      @jimbofiveo2048  4 ปีที่แล้ว +3

      Ryan Keith well Ann claimed to be the owner so that’s on her. Joe should get her off the phone, may have better success with the customer service end of the business. People call in to get their problems resolved, Ann just causes bigger problems

  • @lauropaiva8938
    @lauropaiva8938 ปีที่แล้ว

    Thanks mate!

  • @mikefuller5174
    @mikefuller5174 9 หลายเดือนก่อน

    Report them to BB everyone Better Business Bureau

  • @yourmom8971
    @yourmom8971 4 ปีที่แล้ว +3

    Sounds like you have more of a problem with the customer service than the actual product itself. Because the product actually does what it says it will do.

    • @jimbofiveo2048
      @jimbofiveo2048  4 ปีที่แล้ว +6

      Ryan Keith you’re absolutely right, it’s the customer service. If you watched the video you’d know that. I used the product exactly as directed and it didn’t hold up. And on top of it, the product is not that great

    • @basanistes359
      @basanistes359 3 ปีที่แล้ว +1

      @@jimbofiveo2048 Funny, I abuse mine and they hold up.

    • @Jesusiskingamen7
      @Jesusiskingamen7 ปีที่แล้ว +1

      We know your affiliated get off there nutz

  • @samrowe2889
    @samrowe2889 4 ปีที่แล้ว

    They are not a 100 dollars they are 200 plus

    • @basanistes359
      @basanistes359 3 ปีที่แล้ว

      At the shows they sell them for $100.

  • @Hustler1856
    @Hustler1856 ปีที่แล้ว

    their still at the trade shows pushing their garbage 😂

  • @Jesusiskingamen7
    @Jesusiskingamen7 ปีที่แล้ว

    Good video

  • @JamesSalvatore
    @JamesSalvatore 4 ปีที่แล้ว +2

    Who cares they know you'll buy it anyway

  • @mattriley3755
    @mattriley3755 ปีที่แล้ว

    Find out where they are located and get your money in person when or if youre ever out there lol thats what i would do lol

    • @user-eh3ws9ch3s
      @user-eh3ws9ch3s 10 หลายเดือนก่อน +1

      I think this guy is to much of a coward to do that lol

    • @mattriley3755
      @mattriley3755 10 หลายเดือนก่อน

      @@user-eh3ws9ch3s lmfao

    • @leonordin3052
      @leonordin3052 8 หลายเดือนก่อน

      Thats so genius 😂

  • @user-eh3ws9ch3s
    @user-eh3ws9ch3s 10 หลายเดือนก่อน

    This is hilarious, this guy has absolutely no idea what he’s saying, I’ve been using these bits for 35 years and I have made my money back off the Bad Dog lifetime warranty 5 times over, this is frustrating to watch he obviously has no idea what he’s talking about

    • @jeeppayton
      @jeeppayton 5 หลายเดือนก่อน

      I swear the comment was made by an ai comment bot, pfphh

  • @JoshThePitBull
    @JoshThePitBull ปีที่แล้ว

    They want it back because they don't want you too keep doing this and get free bits and have a bunch of them for free. Just give it back

  • @yourmom8971
    @yourmom8971 4 ปีที่แล้ว +1

    You must work for a competing company XD

    • @jimbofiveo2048
      @jimbofiveo2048  4 ปีที่แล้ว +2

      Ryan Keith nope I’m actually self employed I’m a home improvement contractor and am very familiar on how tools work and how drill bits are supposed to work

    • @jonanderson6532
      @jonanderson6532 3 ปีที่แล้ว

      These bits suck donkey balls

    • @jonanderson6532
      @jonanderson6532 3 ปีที่แล้ว +1

      Burned one up today

    • @basanistes359
      @basanistes359 3 ปีที่แล้ว +1

      @@jimbofiveo2048 No you're not.

    • @Jesusiskingamen7
      @Jesusiskingamen7 ปีที่แล้ว +1

      @@basanistes359 we know your affiliated bro get off there nutz

  • @davidstarr9632
    @davidstarr9632 2 ปีที่แล้ว +1

    I spent over $1,000 with these guys and I'm happy as can be got to use them how they tell you to use them cuz if you use them the way you think you should use them you're going to cook them and they won't work anybody that's drilled knows if you cook a bit it done best results with impact gun believe it or not and you got to push into it so it's actually biting cuz if you just spin it it's going to cook it

    • @Jesusiskingamen7
      @Jesusiskingamen7 ปีที่แล้ว +5

      We know your affiliated get off there nutz

    • @kgunslinger
      @kgunslinger ปีที่แล้ว +1

      Problem is this just spin cuz there so dull right out of the box and let’s be honest there mason bits not magic they didn’t reinvent the drill bit every other company says drill slow on metal even when you using the right bit

    • @davidstarr9632
      @davidstarr9632 ปีที่แล้ว

      @@Jesusiskingamen7 bet the only tool you ever touched is your own your ignorance is infinite

  • @TheTrimix1000
    @TheTrimix1000 ปีที่แล้ว

    they are great do there job if u use them right,, i can tell if u cant use them right its ,,,SHIT BEHIND THE MACHINE :)

  • @yourmom8971
    @yourmom8971 4 ปีที่แล้ว +2

    You obviously have no clue how to actually use them!!

    • @jimbofiveo2048
      @jimbofiveo2048  4 ปีที่แล้ว +4

      Ryan Keith all I did was follow the instructions they gave me ¯\_(ツ)_/¯

    • @Jesusiskingamen7
      @Jesusiskingamen7 ปีที่แล้ว +4

      You must be the lady that he was talkin about

  • @JonesAndGriesmann
    @JonesAndGriesmann 2 ปีที่แล้ว

    You are wrong about all drill bits I hope you figure out the error in your ways and you drill faster and push harder you are wrong sir sir this will not be your echo chamber of lies any longer.

    • @kgunslinger
      @kgunslinger ปีที่แล้ว +1

      Watch TylerTubes review on this he did everything like they did at there shows and they were all junk