I'm using a mobile app. However, the live is played well, but the past videos are not played. The phrase "No video on the specified day" appears. Can you give me a solution to this?
Hello sir, after online for an HR.. it's offline again.... I tried some of your tutorial and helpful. But it's going back to offline again after an HR. Help ty
I have a ds-7608ni-q2-8p , i bought a vikylin camera HDW2431TM-AS-S2 i activated green checkmark in the nvr, camera works good on continous recording,BUT IN OSD- EVENT- can't enable motion detection and do not show the red squares areas when i press apply and error appear ** ERROR setting failed. WHAT CAN BE? cant find answers , i have 2 other cameras and i cant enable morion detection withou problem. I upgraded firmware and downgrade, the vikylin camera cant enable motion detection on the hikvision nvr
Hello, from yesterday I can’t playback recorded videos. I get the message “ Channels are no longer allowed for streaming at the same time.” I watched playback and in the same day when O have tried again it wasn’t working any more… Ia there a setting? I have instalated today the newest update Hik Connect app but it dosen”t work. I have tried on 2 different apple devices devices … but stiil not working.
My camera are working on the DVR desktop. But on the Hikvison mobile app, nothing is coming through. I can see 0.00 k/s when the camera is loading as well as on the NAT page, all UPnP Status are inactive. I think this might have something to do with my cameras aren’t showing on my phone app. Can you help with this?
@@hikconnect it’s 100% online. The cameras work on my Hik-Connect app when my phone is connected to same internet router. However, when I try to access the cameras on my phone via 4g or when the phone is connected to another internet router I get no signals coming through on my cameras.
This could be because the settings are not correct, the cable is broken, the connector is not precise, the wrong port on the router is plugged in, or the router is not read by the DVR or vice versa.
Hi I have recently lost the ability to view cameras on the app. My original installer suggested to download the latest app via the hik connect website which I have done. I have followed his and your instructions on video to activate the app. When I scan the qr code i immediately get the message that the device has been added successfully giving its serial number. However the cameras do not appear on the app I just get the message no device available. All the settings seem as you specify. Please can you help
My main phone can view the cameras via the app. When i try to add my partner’s phone she has access until after the login and qr code. Problem is the cameras have a lock which asks for an admin password. We dont know the password. Did not remember inputting anything during the setup. The password we used for the hik connect account and the admin doesnt seem to match. Help.
hi...my question is...in an apartment cctv installed..totally 4 families are there... all are having username password to view the camera on their mobile... if anyone share the username and password outside person... can that be detected via DVR or mobile like anything?
boss I view my on my cp when I'm at home, but when I'm away and connect to another wifi my cp, I can't view anymore, it's always offline 😢 how is this idol, pls reply
Ive only used Hik-connect app via email login randomly. As opposed to prior company doing set up remotely. My question is, what's the easiest way to set up ? Can it be done by mobile number ? Because the customers are elderly, & the whole email / Google account passwords caused a hassle. And then the wifes app by same login ? They also have an Ipad. So the same login info will work as well ? Thanks in advance
@@hikconnect Thanks so much for your reply. And for the share to keep it easy, because the iPad has camera issues. Do you suggest serial number or other way ?
Maybe any other person have your account, please change your password account and try to add device again. And keep monitor your app at least once a few days
السلام عليكم ورحمه الله وبركاته لو سمحت ازا ممكن تساعدني من مبارحه والكاميرات ما بيحملو بيعطبني غير مسموح بالاتصال لمزيد من الأجهزة يرجى فصل اتصال واحد أو أكثر كيف بقدر ااخليهم يحملو شو اعمل وشكرا سلف
You can change your stream encryption or verification code, after that you can reboot your device, then logout from the account and login again. When you want to access the device you will prompted the new stream encryption password, just input the new stream encryption or verification to access it
@@hikconnect device is always online not an issue with that. Issue is regarding the application which always makes the camera error by showing code 241009 while in mobile data. But again after connecting my phone with wifi it is resuming all cameras live without any error.
@@hikconnectsame issue I have tried all not working with mobile data added by both ip and searl no It only connect with same wifi network aap showes your are not on vlan plz make a video on how to connect with mobile date if I am in America my setup is in Indian I have to watch my camera it's not working this is pathetic.even if I go 300 meter away it's not showing maybe this device not have that feature
![[UPDATE] How to Solve Hikvision DVR Offline Problem | Hik Connect Offline](http://i.ytimg.com/vi/7bjkxqOByDE/mqdefault.jpg)
![[NEW UPDATE] Hikvision Online Setup | Hikvision DVR Network Setup](/img/n.gif)
How To Share Hik Connect Device To Another Phone :
th-cam.com/video/8zIeC6azkHY/w-d-xo.html
I'm using a mobile app.
However, the live is played well, but the past videos are not played. The phrase "No video on the specified day" appears. Can you give me a solution to this?
Which account should I use when opening the app ?
The one I use as my email address or I open the new one
Can I connect my DVR recorder online from Faroe islands to Philippines? How please....
U r the best it worked
Hello sir, after online for an HR.. it's offline again.... I tried some of your tutorial and helpful. But it's going back to offline again after an HR. Help ty
On line, but in local network, from 4g or other network offline?
Make sure you have already added by scan QR code
Very good 🇧🇷
😊 nice video
Please do you need to configure anything on laptop before this steps
Nice 👍
Can the Hikvision 7200 DVR be connected to router thru Wi-Fi or only thru cable? Thanks in advance.
If your device system support wifi in the menu network, It mean your device connect thru wifi.
very helpful video
Thanks
Thanks brother 🙏🙏🙏
Nice
I have a ds-7608ni-q2-8p , i bought a vikylin camera HDW2431TM-AS-S2 i activated green checkmark in the nvr, camera works good on continous recording,BUT IN OSD- EVENT- can't enable motion detection and do not show the red squares areas when i press apply and error appear ** ERROR setting failed. WHAT CAN BE? cant find answers , i have 2 other cameras and i cant enable morion detection withou problem.
I upgraded firmware and downgrade, the vikylin camera cant enable motion detection on the hikvision nvr
Bună ziua
Cum se activează mesajele?
Nu le primesc.
Mulțumesc!
Good video....l have a little problem don't work PTZ....,,😭
السلام عليكم
الكاميرا علي التلفون اما باجي اضغط علي تسريع للفيديوهات القديمه ما يسرع الفيديو ابدا ممكن افاده
Hello, from yesterday I can’t playback recorded videos.
I get the message “ Channels are no longer allowed for streaming at the same time.”
I watched playback and in the same day when O have tried again it wasn’t working any more…
Ia there a setting?
I have instalated today the newest update Hik Connect app but it dosen”t work.
I have tried on 2 different apple devices devices … but stiil not working.
Try to use android phone first
I have problem the live show the video when I connect my phone to the same wife of the camera just
Otherwise when I use my phone data doesn't work???
Hello, Do you have any app for smart tv?
No
My camera are working on the DVR desktop. But on the Hikvison mobile app, nothing is coming through. I can see 0.00 k/s when the camera is loading as well as on the NAT page, all UPnP Status are inactive. I think this might have something to do with my cameras aren’t showing on my phone app. Can you help with this?
Check your dvr platform access status already online or not?
@@hikconnect it’s 100% online. The cameras work on my Hik-Connect app when my phone is connected to same internet router. However, when I try to access the cameras on my phone via 4g or when the phone is connected to another internet router I get no signals coming through on my cameras.
What might be the problem if it shows offline.
This could be because the settings are not correct, the cable is broken, the connector is not precise, the wrong port on the router is plugged in, or the router is not read by the DVR or vice versa.
Thanks 🙏
Welcome
If we use data it's can't open and also if me outside home it's no open and always notification of server connection failed please guide
Can I add another user for remote viewing
Yes, follow this video th-cam.com/video/8zIeC6azkHY/w-d-xo.html
The DVR is showing me that the device is online but am not viewing them on my mobile phone
Bro good video
Thanks
Hi I have recently lost the ability to view cameras on the app. My original installer suggested to download the latest app via the hik connect website which I have done. I have followed his and your instructions on video to activate the app. When I scan the qr code i immediately get the message that the device has been added successfully giving its serial number. However the cameras do not appear on the app I just get the message no device available. All the settings seem as you specify. Please can you help
In your monitor device can view camera or not?
Hi, I am able to view live feed when it is connected to Tv using HDMI cable, but unable to see camera feed on mobile device. Pls suggest solution
Cek your network connection status, already online or yet?
My phone can't read the qr code ,can you help about that issue! Thanks
You can add serial number manually
Hey! how can you connect cctv camera to more than 2 mobile?
Yes, follow this video th-cam.com/video/8zIeC6azkHY/w-d-xo.html
My main phone can view the cameras via the app. When i try to add my partner’s phone she has access until after the login and qr code. Problem is the cameras have a lock which asks for an admin password. We dont know the password. Did not remember inputting anything during the setup. The password we used for the hik connect account and the admin doesnt seem to match. Help.
Follow this video th-cam.com/video/8zIeC6azkHY/w-d-xo.html
Thanks 🙏
You're welcome
Hi problem is that i have registered hik connect application but now its showing status offline how i can be online now?
Check your device connection status on platform access, already online or not?
Can we use in i phone??
Yes
How many phon conected tha camera ?
I think many device, But I the same time just for 5 devices,
Where i can see the if i need to authorize another device its asking for confirmation
You need to unbind device first
Why in my phone hik connection camera cannot seen
How many phone can't. Down load the apps for monitor...... I want to down load in my phone and my wife phone....
More than 2
J arrive plu à avoir les notifications 😢
Hello my camera are working on the mobile when I m home but when I change the Internet I can't watch anything.
In Hik vision DVR the dvr is not being online even after rnabling DHCP
hi...my question is...in an apartment cctv installed..totally 4 families are there... all are having username password to view the camera on their mobile... if anyone share the username and password outside person... can that be detected via DVR or mobile like anything?
I think no
In my phon its showing offline...bt in our home screen video is there..why like tat.
Check your platform access menu, your connection status already online or not?
I cannot access HD quality mode in hik connect application in my moblie
Sir I need Ip input in NVR
Boss lf you are far from the wifi and you want to use data on your phone to view the footage on the monitor
Yes
boss I view my on my cp when I'm at home, but when I'm away and connect to another wifi my cp, I can't view anymore, it's always offline 😢 how is this idol, pls reply
Please make sure your device added by serial number not ip address
how to add to the serial no. idol
I have failed to unbind my HIK DVR what can I do because I don't remember my DVR password iremember pattern only
You can do factory default first, then you can create new password
How can I do factory default first? What's the method?
Go to maintenance menu - select default - choose factory default
My one is not showing add it’s showing share and unbind what do I do
You need to unbind first
how can we remove the 5 minute steaming stopped ?
Use publik ip address or ddns with port forwarding
Connection status offline 😢
Follow this video th-cam.com/video/7bjkxqOByDE/w-d-xo.html
Ive only used Hik-connect app via email login randomly. As opposed to prior company doing set up remotely. My question is, what's the easiest way to set up ? Can it be done by mobile number ? Because the customers are elderly, & the whole email / Google account passwords caused a hassle. And then the wifes app by same login ? They also have an Ipad. So the same login info will work as well ? Thanks in advance
You can register by mobile number, and for the other device you can use Sharing mode
@@hikconnect Thanks so much for your reply. And for the share to keep it easy, because the iPad has camera issues. Do you suggest serial number or other way ?
What the Issue?
Hi..i cannot receive notifications on m'y apple phone
..all seems to be actived..someone have a solutions?
Check your setting about permission to the app
After login it gets connected about after sometime if I don't use the app it gets log out tells again to add device how to solve this problem
Maybe any other person have your account, please change your password account and try to add device again. And keep monitor your app at least once a few days
السلام عليكم ورحمه الله وبركاته لو سمحت ازا ممكن تساعدني من مبارحه والكاميرات ما بيحملو بيعطبني غير مسموح بالاتصال لمزيد من الأجهزة يرجى فصل اتصال واحد أو أكثر
كيف بقدر ااخليهم يحملو شو اعمل وشكرا سلف
You can change your stream encryption or verification code, after that you can reboot your device, then logout from the account and login again. When you want to access the device you will prompted the new stream encryption password, just input the new stream encryption or verification to access it
video can't appear on my cell phone, it's been 2 days couldn't be online on my cell phone
Check your device connection status in platform access, already online or not?
Password bhul gya rautar ke wifi ka ab kya kre
Sir my wifi router is on and its not connecting why
You can try with additional router before connect to your device
How. To create a password from email address or mobile number
What do you mean creating a new account?
I cannot access the cameras from outside network.. But the same wifi network i can see the cameras
Make sure your device connection status is online
How do I play back on mobile phone
How I play back camera recorder
This device has been added to the account how to solve this problem
You need to unbind first
Not playing with mobile data the video playing only on wifi only how to change to mobile data
Make sure your device add by QR code or serial number not add by local ip address
If this barcod not work other how can i add online
What do you mean?
I mine some time this scan not work
Other options
What's the prompt message when you scan??
Not working on mobile data, only working with WIFI. What to do?
Check your connection status device already online or not?
@@hikconnect device is always online not an issue with that. Issue is regarding the application which always makes the camera error by showing code 241009 while in mobile data. But again after connecting my phone with wifi it is resuming all cameras live without any error.
You add device by ip address or serial number?
@@hikconnectsame issue I have tried all not working with mobile data added by both ip and searl no
It only connect with same wifi network aap showes your are not on vlan plz make a video on how to connect with mobile date if I am in America my setup is in Indian I have to watch my camera it's not working this is pathetic.even if I go 300 meter away it's not showing maybe this device not have that feature
No sound on my android phone
Sir how to dark mod
How enable dark theme on Android?
Go to setting on your phone, navigate to display option and select dark theme
@hikconnect not working. Hik app not change. Others apps work fine dark theme
Maybe not support
Tankio
كيف رح حدد هواتف متصله بل كامرات
Sir, My mobile not working playback speed
Playback speed Work with local access or use publik ip / ddns
How can you open it on the same account on an other phone?
Just login with the same account, or you can use share mode
how to fast forward the playback in mobilr app 😢
The options will appear if you connect to the app ny ip address or ddns
@@hikconnect yes i have connected. i can see the camera. when i press play back, the 2X 4X 8X is not working. it just playing 1X
You connect ip local ip address or by QR code scan?
@@hikconnect QR
@@hikconnect QR scan
ఒక మొబైల్ కి కనెక్ట్ అయిన తర్వాత, ఇంకొక మొబైల్ కి కనెక్ట్ చేస్తుంటే మొదటి మొబైల్లో కనెక్షన్ కట్ అయిపోతుంది. దీనికి మీరు ఒకసారి సొల్యూషన్ చెప్పగలరు.
يا عمي احنا بالغصب بيفهم علينا واحنا نكتب عربي … جاي بهالرسومات كأنك من الفراعنه وتبيه يفهم ؟
سلام عليكم عني جهاز دي في ار