So you need to make the one that comes with our radio fit into the factory USB bezel. So you have to take apart the factory hub, remove the factory USM part and install ours.
@@LinksWellInc I need to plug your USB port in to my phone I need to know the size of the USB port so I can run to my samesung s 22 ultra. Pulse phone. Thanks Roy
I have plugged in wired and everything works but when I check the volume on my phone the volume does not match what is coming out of the LinksWell Gen4 radio. But when I just use Bluetooth music it works well. Can you give me some advice or tips?
I just bought a ford f150 with this style radio installed. I dont know much about these things and im trying to figure it out. I dont know what gen it is. But it says it has android auto. My problem is the only usb i have to plug into is one that says just usb. I dont have one accessible thay says phone. How do i fix this? Also, how are people getting internet to the unit? Will it function fine without it? Does it need to get updates somehow?
Are you sure it is our radio? You can use the customer chat on our website and get images sent to our techs for further help getting it figured out. There is a chance it isn't our radio.
@LinksWellInc it says linkswell when it boots up. The interface looks exactly the same as well. How many usb lines should there be? Is it possible the one for phone hookup just wasn't put it/ran to a place I could use it?
@ then that would be for sure us! Jump on the website www.linkswellinc.com. A chat pop up icon will show in the lower right corner that goes to our techs. They will need some images and what not to verify generation and then they will be able to help you get it working.
@LinksWellInc Does it have to be a special thumb drive? My wife has a bunch of old thumb drives from her work, and we put a pic on one. But any of the three USB plugs into and then go to the Nova launcher and then through the other process like you show in one of your videos, but it never shows the thumb drive.
I have the Gen 5 and was wondering which of your two methods should I be using to make calls using the steering wheel controls? I have a 2020 Ford Expedition Max, I know I lost SynC which I could make calls using the controls on the steering wheel. I don't believe the hands free controls was one of the features I lost when changing to this radio.
So if you are wanting to use the voice control button it will vary. We don’t have voice controls across the radio as a whole. And if you are in Android Auto or CarPlay you may get it to work for Hey Google or Hey Siri.
@@LinksWellInc I bought gen-5 from Car Stereo One the first one had a scratch on it they sent it back now I have the second one that has a scratch on it what do you think I should do they're telling me they're being sent like that
Need help. I have the gen 5 and a galaxy S22 ultra. The android auto is working during wired and wireless connection. The Bluetooth is working also. The problem is android auto will not play youtube music. All of your steps work but the music glitches by pausing and playing nonstop or will randomly cycle through all the songs or albums super fast. My wife's iPhone 13max pro is doing the same thing with Apple music. What I'm trying to do is be able to play music will using navigation.
Hey I have Gen 4, i borrowed my car to my friend and upon return i noticed while using my phonelink my navi is only half size as i have 2 apps windows right underneath of it. One is my radio app and besides that temp icon for.outdoor. how do i get rid off it. Thank u in advance
@@LinksWellInc i just bought the Gen 5 and the Zlink version i think is 4.0.34, trying to connect my wireless andriod auto it connect via usb but not wireless
Android Auto is an app for the phone not the radio. To have the radio control it you need to open up Car Auto app on the Gen 6. You can watch our video showing how to do it on the XL. The Gen 6 will work the same. th-cam.com/video/3vh0W57YM2U/w-d-xo.htmlsi=v-1neL9sDOWAnRR4
Wi-Fi is off on my radio and every time I get in the truck it does not always connect to Android auto. Sometimes I have to play with the Bluetooth in phone link settings or shut the truck off completely to get Android auto to launch. What does this?
So Android Auto as an App isn’t the most reliable. But we can try a few things. 1. What version of ZLYNK is on the radio? For Android we found 4.0.18 has been the most reliable. 2. Does the phone connect to Bluetooth each time? Or is it struggling to connect to that as well?
My wifi tab will not slide to the on position. It was working fine i turned the bt on and it shut it off, i tried to turn it back on (after disconnecting bt) it switches to on for a millisecond then back to off...any ideas?
I have the Gen 5 radio. When I go into the Bluetooth settings it automatically connects to my phone so I never had to enter the PIN code to connect. The issue then becomes the zlink app never came up and paired just says waiting on the screen.
Did you follow all the steps in the video? Try forgetting the device on the phone and start over.... - Making sure the radio's wifi is "off" - Making sure your phone has "Wireless Android Auto" turned on in the settings
@@LinksWellInc yes, the Wi-Fi was turned off before doing this. I have an iPhone and clicked on Bluetooth and found the radio and clicked the radio which then automatically paired and Bluetooth works but nothing else happened.
I'm in the same boat it connects the Bluetooth and I look in my Android auto settings on my phone and I even installed Android Auto on the tablet but on my phone it just says wireless Android Auto available and it shows that it's connected Bluetooth wise to the head unit. Another reason not to waste your money on this unit I have had nothing problems with this thing it's definitely not worth the cost this should not be this hard to hook up wireless Android auto or CarPlay
@@LinksWellInc yes wifi is off..i have phonelink version 4.0.34...i was told i need 4.0.26 but its no longer on your support file page....how do i get it ?
@@ericanthony9058 so you can try finding something like I show in this video. th-cam.com/video/9VX9C75_noA/w-d-xo.html Wireless Android Auto is actually hard to come by. Wireless CarPlay is much easier to find. But search a dongle like this that does Wireless Android Auto.
I'm having an issue with my T-series Gen 5 android auto Mic. The radio hears me say Hey Google but does not understand my words. What am I doing wrong?
I have your Gen 5 radio installed in a 2026 GMC Sierra. The wired Android Auto works fine. No such luck with the wireless Android Auto. I have listened to this two-minute video many times. Followed all instructions. No luck. What can I do?????? I have also spoken to Arthur and updated all the software on the system. Also, the blue tooth connects and then disconnects. Rather strange. I do know the phone works because it has worked in several rental cars that have Android Auto. Who do I call to make things happen? Thanks😪
@@LinksWellInc Have installed 4.01.18. Does not work. Even the Bluetooth does not stay connected. Am I the only buyer to have this problem?? Bad radio??? What's the fix? Can I talk to a live expert and fix the problem???????????????😭😭😭😭
I have a pixel 7 pro and I went back to 18 version of the Z-Link app and it connected one time and it was glorious after that it will not connect and I reset everything and I know my Wi-Fi is off on the radio and all that. I look in the Android Auto app on my phone and it sees the connection says it's available I wish they would fix this because this radio is so glitchy The only reason I keep this thing the only reason is not because of the screen because of the sound quality it's very frustrating to pay like over $1,500 for something like this and have this kind of beta performance.
@@LinksWellInc I got it to work. The wifi was off on the radio already but I hadn't rebooted it from when the wifi was on. One thing that seems to happen is when Amazon music turns on through the android auto, music doesn't play right away by the songs countdown is going. For some reason I have to pause the song and hit play then the sound will come from car speakers
I downgraded to 0.18 and I got it to work one time. After that it would not reconnect. Pixel 7 pro Android wireless auto does not work and it shouldn't be this hard because it was advertised to work with Android Auto any suggestions? And no the Wi-Fi did not automatically turn on on the radio cuz I kept that off and Android Auto actually sees the car but it just won't connect consistently pretty ridiculous.
I have an apple device and I currently use a wireless car adapter that i purchased on Amazon. I plug adapter to the usb coming from back of my Linkswell radio and it works.
I bought this radio about 3 weeks ago and so far I am disappointed with this feature. In order to get android auto to work is by turning the bluetooth on and off several times. I have to do this every time that I get in my vehicle
What version of ZYLNK is on the radio. The latest Android Auto update has created all sorts of strange connection issues. If it isn’t try loading 4.0.18 We have a video on here on how to update ZLYNK. Follow those instructions loading .18
My screen doesn't move past the "waiting" screen and my phone keeps disconnecting from the bluetooth after about a minute while waiting to boot up android auto..... help me please!!!!
@@JoeE1024 So Android Doesn't like .26. We are waiting on one that works well with both Android and Apple. If you go back to .18 your Android will work, but not Apple. I have a video showing how to update the ZLYNK
Can the radio use the vehicles internet or does it have to be on a phone hotspot?
What size USB cable to get that fits in your USB. Thanks Roy
So you need to make the one that comes with our radio fit into the factory USB bezel. So you have to take apart the factory hub, remove the factory USM part and install ours.
@@LinksWellInc I need to plug your USB port in to my phone I need to know the size of the USB port so I can run to my samesung s 22 ultra. Pulse phone. Thanks Roy
@@roymurray2516 our USB is a standard USB.
@@LinksWellInc I know I need the USB type that plugs in to yours Is it. A or C type. My phone USB won't work thanks you
@@roymurray2516 it’s a type A
I have plugged in wired and everything works but when I check the volume on my phone the volume does not match what is coming out of the LinksWell Gen4 radio. But when I just use Bluetooth music it works well. Can you give me some advice or tips?
@@mickeycook569 check the different source gain controls in the radio settings.
I just bought a ford f150 with this style radio installed. I dont know much about these things and im trying to figure it out. I dont know what gen it is. But it says it has android auto. My problem is the only usb i have to plug into is one that says just usb. I dont have one accessible thay says phone. How do i fix this? Also, how are people getting internet to the unit? Will it function fine without it? Does it need to get updates somehow?
Are you sure it is our radio? You can use the customer chat on our website and get images sent to our techs for further help getting it figured out. There is a chance it isn't our radio.
@LinksWellInc it says linkswell when it boots up. The interface looks exactly the same as well. How many usb lines should there be? Is it possible the one for phone hookup just wasn't put it/ran to a place I could use it?
@ then that would be for sure us!
Jump on the website www.linkswellinc.com. A chat pop up icon will show in the lower right corner that goes to our techs. They will need some images and what not to verify generation and then they will be able to help you get it working.
I just bought the Gen 6 for a Ford F250, and none of the three USB wires will support Android Auto or work with a thumb drive. Any information?
@@Seaswirl92 check the correct placement of the plugs. It should play USB drives. Android Auto is wireless
@LinksWellInc Does it have to be a special thumb drive? My wife has a bunch of old thumb drives from her work, and we put a pic on one. But any of the three USB plugs into and then go to the Nova launcher and then through the other process like you show in one of your videos, but it never shows the thumb drive.
@LinksWellInc the Android Auto works flawlessly through Bluetooth, but shouldn't it still work wired?
@ what is the thumb drive formatted to?
@@Seaswirl92 no. We only have wireless on the Generation 6.
I bought a gen 5 from someone and zlink is not on it, don't know if he deleted it, but how do I get in back on there, thanks
@@robinparker99 follow the steps in this video
th-cam.com/video/zOCwEl-tcak/w-d-xo.htmlsi=umC25KWRHFEM1daV
@LinksWellInc I just tried it, downloaded the one for gen 5, after pushing install, it shows app not installed
Good evening. i brought a gen4 linkwell radio and won't android auto with the wire, 😢 help
Plug into the USB marked PhoneLink
I did all that. Nothing i can send you a picture i took
@@RonsCustomWhips is the ZLYNK app on the radio?
@@LinksWellInc yes sir
I can email you the screen shot
I have a gen 5s for the silverado. There is no setting in zlink on mine for wireless auto. Can you help?
If it’s a Gen 5 follow this video. If it is a Gen 4 there is no wireless. Only wired.
@@LinksWellInc The box says Gen 5S. Where is the setting for wireless auto? It is not in the zlink settings.
@@kevin122759 did you watch the video? I show how to pair it.
@@LinksWellInc Yes, I can connect wired. I am guessing the gen 5S does not have wireless android.
@@kevin122759 5 does have wireless.
To do wireless you have to go through the Bluetooth connections before ZLYNK.
I have the Gen 5 and was wondering which of your two methods should I be using to make calls using the steering wheel controls? I have a 2020 Ford Expedition Max, I know I lost SynC which I could make calls using the controls on the steering wheel. I don't believe the hands free controls was one of the features I lost when changing to this radio.
So if you are wanting to use the voice control button it will vary. We don’t have voice controls across the radio as a whole. And if you are in Android Auto or CarPlay you may get it to work for Hey Google or Hey Siri.
@@LinksWellInc I bought gen-5 from Car Stereo One the first one had a scratch on it they sent it back now I have the second one that has a scratch on it what do you think I should do they're telling me they're being sent like that
@@LinksWellInc And my other question is my heater climate control is still running even when it's off Auto climate doesn't show
@@lilbtank419 so it should be scratched. Not a common complaint. So not sure what’s happening.
What year make model is your vehicle?
@LinksWell Inc. 2018 chevy silverado
Need help. I have the gen 5 and a galaxy S22 ultra. The android auto is working during wired and wireless connection. The Bluetooth is working also. The problem is android auto will not play youtube music. All of your steps work but the music glitches by pausing and playing nonstop or will randomly cycle through all the songs or albums super fast. My wife's iPhone 13max pro is doing the same thing with Apple music. What I'm trying to do is be able to play music will using navigation.
What version of ZLYNK is on the radio?
@@LinksWellInc 4.0.26
@@preston6454 What Year/Make/Model Vehicle?
@@LinksWellInc 2019 dodge ram 1500 tradesman quad cab
@@preston6454 what style of steering wheel controls do you have?
Can I do wireless CarPlay on gen 5?
Yep. Pretty much the exact same process to set it up.
Can you change the color on the buttons, I hate that they don't match my dashboard😢.
What buttons?
How can u add it to a gen 2 ?
You would need your get a wireless dongle.
Hey
I have Gen 4, i borrowed my car to my friend and upon return i noticed while using my phonelink my navi is only half size as i have 2 apps windows right underneath of it. One is my radio app and besides that temp icon for.outdoor. how do i get rid off it. Thank u in advance
That’s CarPlay.
Tap the icon on the bottom left. It will change how apps show.
@LinksWellInc which icon you are talking about? I honestly tried everything and nothing works.
@@LinksWellInc can i email you what im looking at?
@@chrisrekas763 should be on the left bottom. Will be 8 squares.
Or you can select which app you want large.
If you have android it did an update for android auto
I cant get my wireless Auto in the ZLink Setting to show up right below Andriod auto, why ?
@@geralddelao4238 I don’t know what you are trying to do.
What Generation Radio do you have? What version of ZLYNK is installed on the radio?
@@LinksWellInc i just bought the Gen 5 and the Zlink version i think is 4.0.34, trying to connect my wireless andriod auto
it connect via usb but not wireless
when i go to the Zlink setting i have auto reconnect, android Auto but not wireless auto that comes up
@@geralddelao4238 did you follow the video? I show how to make it connect wirelessly.
@@LinksWellInc yes I did but still won't connect
i have gen 6 and android auto wont work. it does not show up on the app list at all. i installed it off of play store and it still does not show up.
Android Auto is an app for the phone not the radio.
To have the radio control it you need to open up Car Auto app on the Gen 6.
You can watch our video showing how to do it on the XL. The Gen 6 will work the same.
th-cam.com/video/3vh0W57YM2U/w-d-xo.htmlsi=v-1neL9sDOWAnRR4
Wi-Fi is off on my radio and every time I get in the truck it does not always connect to Android auto. Sometimes I have to play with the Bluetooth in phone link settings or shut the truck off completely to get Android auto to launch. What does this?
So Android Auto as an App isn’t the most reliable. But we can try a few things.
1. What version of ZLYNK is on the radio? For Android we found 4.0.18 has been the most reliable.
2. Does the phone connect to Bluetooth each time? Or is it struggling to connect to that as well?
@@LinksWellInc phone connects to Bluetooth no problem.
@@quincycope3543 what version of ZLYNK? If it’s not .18. Try loading that version. I have a video on here how to update the ZLYNk
Okay I will see what it is and if not I will try it in a minute
It's 4.0.26
My wifi tab will not slide to the on position. It was working fine i turned the bt on and it shut it off, i tried to turn it back on (after disconnecting bt) it switches to on for a millisecond then back to off...any ideas?
The CarPlay is probably trying to take over. Make sure ZLYNK is closed. You can also try pressing the RST on the face of the radio
@LinksWell Inc. thanks, it actually hooked back up this morning when I got in the truck, whatever I did reset after I disconnected my phone.
I have the Gen 5 radio. When I go into the Bluetooth settings it automatically connects to my phone so I never had to enter the PIN code to connect. The issue then becomes the zlink app never came up and paired just says waiting on the screen.
Did you follow all the steps in the video?
Try forgetting the device on the phone and start over....
- Making sure the radio's wifi is "off"
- Making sure your phone has "Wireless Android Auto" turned on in the settings
@@LinksWellInc yes, the Wi-Fi was turned off before doing this. I have an iPhone and clicked on Bluetooth and found the radio and clicked the radio which then automatically paired and Bluetooth works but nothing else happened.
I just bouth one gen 5 trying to use wireless using samsung galaxy fold but no working
I'm in the same boat it connects the Bluetooth and I look in my Android auto settings on my phone and I even installed Android Auto on the tablet but on my phone it just says wireless Android Auto available and it shows that it's connected Bluetooth wise to the head unit. Another reason not to waste your money on this unit I have had nothing problems with this thing it's definitely not worth the cost this should not be this hard to hook up wireless Android auto or CarPlay
I have GEN5.. in my phone link settings I DO NOT HAVE a wireless auto setting ????help
Are you connecting Bluetooth first? Making sure the radios WiFi is turned off?
@@LinksWellInc yes wifi is off..i have phonelink version 4.0.34...i was told i need 4.0.26 but its no longer on your support file page....how do i get it ?
@@bobk4029 no. For Android you want .34. You could try .18 but .26 was all about fixing Apple.
@@LinksWellInc ok well i did everything as shown in your how to vid and it wont work
@@LinksWellInc im using a s22 ultra it it matters
My gen 4 shows none of those options I sent an email to tech shows what it shows. Doesn't has an option for me to turn on wireless
Because Gen 4 doesn’t have wireless. I say that in the video. Wireless is only on Gen 5.
@LinksWell Inc. oh ok, can yall make a device that can allow wireless connection for the gen 4. Wish I could afford to upgrade to gen 5
@@ericanthony9058 so you can try finding something like I show in this video.
th-cam.com/video/9VX9C75_noA/w-d-xo.html
Wireless Android Auto is actually hard to come by. Wireless CarPlay is much easier to find.
But search a dongle like this that does Wireless Android Auto.
@LinksWell Inc. thank you I'm still learning about my gen 4 after having it for maybe a year and half or more
@@ericanthony9058”carlinkit” makes a device that lets you connect wireless car-play on gen 4
I'm having an issue with my T-series Gen 5 android auto Mic. The radio hears me say Hey Google but does not understand my words. What am I doing wrong?
Update the ZLYNK version to .34
Search our channel I have a video showing how to do it.
I have your Gen 5 radio installed in a 2026 GMC Sierra. The wired Android Auto works fine. No such luck with the wireless Android Auto. I have listened to this two-minute video many times. Followed all instructions. No luck. What can I do?????? I have also spoken to Arthur and updated all the software on the system.
Also, the blue tooth connects and then disconnects. Rather strange.
I do know the phone works because it has worked in several rental cars that have Android Auto.
Who do I call to make things happen? Thanks😪
What version of ZLYNK is the radio currently running?
4.0.34@@LinksWellInc
@@LinksWellIncJonathan, I have 4.0.34. Please respond.
@@nmljoe try uninstalling the app and reinstalling it.
You can also try installing .18. That version works best with Android Auto.
@@LinksWellInc Have installed 4.01.18. Does not work. Even the Bluetooth does not stay connected. Am I the only buyer to have this problem?? Bad radio??? What's the fix? Can I talk to a live expert and fix the problem???????????????😭😭😭😭
Mine won't run Android Wireless. Gen 4. I have a 2017 f250. Bluetooth has sound but zlink won't run wireless.
Gen 4 will not do wireless. Wireless is only for Gen 5. I mention that in the video.
I have a Galaxy s22 ultra and Android auto will not search automatically
I have a pixel 7 pro and I went back to 18 version of the Z-Link app and it connected one time and it was glorious after that it will not connect and I reset everything and I know my Wi-Fi is off on the radio and all that. I look in the Android Auto app on my phone and it sees the connection says it's available I wish they would fix this because this radio is so glitchy The only reason I keep this thing the only reason is not because of the screen because of the sound quality it's very frustrating to pay like over $1,500 for something like this and have this kind of beta performance.
I don't have the wireless option?
You have a Gen 5 radio?
@LinksWell Inc. yes. With the updated software. In the "about" section, it says "apple airplay" apple airplay wireless" "android auto"
@@adrianmontenegro4977 what phone are you trying to connect?
@@LinksWellInc samsung s22 ultra
It auctoconnects wireless to my f150 sync.
My don't show the wireless switch on zlink
I have s21 ultra and my wifi is off but phone won't connect to Android auto wirelessly on radio
The radios WiFi needs to be off. Not the phones.
@@LinksWellInc I got it to work. The wifi was off on the radio already but I hadn't rebooted it from when the wifi was on. One thing that seems to happen is when Amazon music turns on through the android auto, music doesn't play right away by the songs countdown is going. For some reason I have to pause the song and hit play then the sound will come from car speakers
@@quincycope4994 try updating the ZLYNK app.
I have a video on here showing how. Just uploaded a new version 4.0.34
Awesome. Thanks
I downgraded to 0.18 and I got it to work one time. After that it would not reconnect. Pixel 7 pro Android wireless auto does not work and it shouldn't be this hard because it was advertised to work with Android Auto any suggestions? And no the Wi-Fi did not automatically turn on on the radio cuz I kept that off and Android Auto actually sees the car but it just won't connect consistently pretty ridiculous.
SUPER
I cannot CarPlay my iPhone using your directions
This is Android Auto. Different from CarPlay.
What Generation Radio?
I will make a CarPlay one tomorrow
I have an apple device and I currently use a wireless car adapter that i purchased on Amazon. I plug adapter to the usb coming from back of my Linkswell radio and it works.
@@LinksWellInc did you did the video?
@@gugu.on.wheels so sorry I haven’t. Been so busy haven’t had a chance.
I bought this radio about 3 weeks ago and so far I am disappointed with this feature. In order to get android auto to work is by turning the bluetooth on and off several times. I have to do this every time that I get in my vehicle
What version of ZYLNK is on the radio. The latest Android Auto update has created all sorts of strange connection issues.
If it isn’t try loading 4.0.18
We have a video on here on how to update ZLYNK. Follow those instructions loading .18
My screen doesn't move past the "waiting" screen and my phone keeps disconnecting from the bluetooth after about a minute while waiting to boot up android auto..... help me please!!!!
What version ZLYNK is on the radio?
@@LinksWellInc How do I find that out?
@@LinksWellInc 4.0.26
When I click on check for updates, it tells me that it's the latest version
@@JoeE1024 So Android Doesn't like .26. We are waiting on one that works well with both Android and Apple. If you go back to .18 your Android will work, but not Apple.
I have a video showing how to update the ZLYNK