Revealing December Club Kits with Kim & Josie!

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  • เผยแพร่เมื่อ 1 ธ.ค. 2024

ความคิดเห็น • 30

  • @beverlyfuchs3741
    @beverlyfuchs3741 14 ชั่วโมงที่ผ่านมา

    The bonus, bonus bag is gorgeous!

  • @Beba2010Andrea
    @Beba2010Andrea 22 ชั่วโมงที่ผ่านมา

    I was so close to unsubscribe from the caboodle... but now I am not lol!! Love everything! thank you :)!!

  • @lynnsipes7963
    @lynnsipes7963 20 ชั่วโมงที่ผ่านมา

    WOW!! That's awesome! I'm so glad I already get the deluxe caboodle. I'm looking forward to receiving my box, surprise and bag! 🎉❤

  • @dmcrafts8
    @dmcrafts8 23 ชั่วโมงที่ผ่านมา

    Can’t wait to get my 3 subscriptions 🫶🫶🫶 I may order the large dies, So adorable🥰

  • @rmoses9615
    @rmoses9615 วันที่ผ่านมา

    Thank you so much Josie! I love love love this month’s clubs.

  • @TanyaBoser
    @TanyaBoser วันที่ผ่านมา +1

    3D projects always catch my eye, and that pop up stage/platform is going to be used over and over!! Great job, Josie!

  • @madampinkjustice3507
    @madampinkjustice3507 23 ชั่วโมงที่ผ่านมา

    Thanks so much for listening to customers and releasing all videos on the 1st.

  • @christymalone5191
    @christymalone5191 วันที่ผ่านมา

    What fun items this month! And the bag is so pretty!!

  • @brooklynmidnightcrafter
    @brooklynmidnightcrafter วันที่ผ่านมา

    Great to see you Kim & Josie! Lovely products this month & every month!

  • @dabailey1000
    @dabailey1000 วันที่ผ่านมา

    Josie you always knock it out of the park ❤ LOVE THAT BAG!

  • @honeycruz4692
    @honeycruz4692 วันที่ผ่านมา

    Love it all 🥰🥰🥰. The bonus gift is awesome!! I guess I’ll be taking a new bag to my craft meetups ☺️☺️☺️. Thank you ladies 😊

  • @gomibsygo12
    @gomibsygo12 วันที่ผ่านมา

    Josie you always knock it out of the park!!

  • @kristinevencel2898
    @kristinevencel2898 วันที่ผ่านมา

    Darn, love that bag! Noticed it matched the Lilac pattern immediately! ❤️ So now to make a decision…….thank you Spellbinders!

  • @mariethomas519
    @mariethomas519 วันที่ผ่านมา

    Oh I LOVE that bonus bonus, it matches my Scouts!!!

  • @maryvernau9500
    @maryvernau9500 วันที่ผ่านมา

    I love Spellbinders, but I’m still waiting for my Nov. Caboodle. Disappointed that I’m seeing December products before I get my November purchases. 😢 Please step it up!

  • @Nancy-qu9pc
    @Nancy-qu9pc วันที่ผ่านมา

    Love the bag!😍

  • @SwoosieQ5417
    @SwoosieQ5417 วันที่ผ่านมา

    Love this month’s clubs! Great creativity Josie and Spellbinders team. Thanks for bringing back some AM video’s. It was an awesome surprise since I woke up at 02:00 cst this morning lol. Can’t wait for my caboodle club and the bag!! So cute 🥰. Happy Customer Appreciation Month everyone. Despite the shipping delays, which I don’t have an issue with, and I’m sure I’m not alone when I say, we appreciate the hard work and dedication from the entire team.

  • @teresasanner-fecto3690
    @teresasanner-fecto3690 วันที่ผ่านมา

    So excited!

  • @deniseevans9468
    @deniseevans9468 วันที่ผ่านมา

    Where is the clear stamp of the month with dies?

    • @SwoosieQ5417
      @SwoosieQ5417 วันที่ผ่านมา

      It was the second kit shown…really cute

    • @deniseevans9468
      @deniseevans9468 วันที่ผ่านมา

      @SwoosieQ5417 sorry, I must have missed it. Thank you!!

  • @sibylleherbe8260
    @sibylleherbe8260 5 วันที่ผ่านมา +7

    4 weeks ago this coming Friday I placed my caboodle club kit order within hours of it being released. It has still not been shipped. That gives your company the grand prize for the worst customer service/shipping I have ever had from any company. After several years of being a faithful customer I have had enough. I will not be ordering from your company again. Your products are simply not worth the frustration and anger that I am feeling. I understand that you are having issues in your shipping department. You sent me an email, as though I didn’t already know. I suggest you revamp your entire department and hire more workers to ship your products in a timely fashion. There is simply no excuse for such poor customer service from a company.

    • @spellbinders
      @spellbinders  5 วันที่ผ่านมา +1

      Hi Sibyl,
      Thank you for reaching out and sharing your experience with us. We want to sincerely apologize for the frustration and disappointment caused by the delay in shipping your Deluxe Caboodle Club kit. Your loyalty over the years means so much to us, and we're truly sorry that we fell short of your expectations this time.
      As mentioned in our recent email, we’ve been facing unexpected system issues and a higher-than-usual volume of orders, which have unfortunately impacted our shipping timelines. We completely understand how frustrating this is-especially when it affects something you’ve been eagerly anticipating. Please know that our team is working diligently to resolve these challenges and ship all orders as quickly as possible.
      We truly value your feedback and are actively taking steps to improve our processes to ensure delays like this don’t happen in the future. While we can’t undo the frustration caused, we hope to regain your trust by learning and growing from this experience.
      If there’s anything else we can do to assist you right now, please don’t hesitate to reach out to us at customersupport@spellbinders.us
      We’re here to help and want to ensure you have a better experience moving forward.
      Thank you for your patience and for giving us the opportunity to improve.

    • @jennifermitchell9282
      @jennifermitchell9282 3 วันที่ผ่านมา +4

      I understand your frustration, if possible try to have some grace. I have been a long time customer of Spellbinders and this is not there norm. They’re a very solid, reputable company.

    • @sibylleherbe8260
      @sibylleherbe8260 3 วันที่ผ่านมา +7

      @ I have also been a long time customer. Their shipping times have gotten worse and worse. Do not lecture me about having grace. Customer service is the number one priority for a company and timely shipping is part of that. If they can’t handle their order volume they need to do something and telling me to be patient after 4 weeks is ridiculous.

    • @RunPunkyBoo
      @RunPunkyBoo 3 วันที่ผ่านมา

      @@sibylleherbe8260the person wasn’t lecturing you but perhaps suggesting?
      I’ve been a caboodle member for a year now and had some gripes with this company. But I knew they were having issues and I just got my kit last week. Since you are a new club member, I can see why your order would be shipped after those who were already members. Anyway, if you decided to stop buying it’s no sweat off their back because they have millions of customers. I mean this respectfully because as I said I’ve had my share of CS issues too. However, surprisingly they sent those of us who didn’t get the right wax beads one month the correct ones in the next kit which earned my respect. And TBH, the caboodle kit is the best sub deal IMO!

    • @kimmer823
      @kimmer823 19 ชั่วโมงที่ผ่านมา +2

      I agree with your dissatisfaction of spellbinders customer service. They are the absolute worst with an I don’t care attitude. Lawn Fawn, hero arts, pinkfresh, Gina k to name a few are top notch and make our purchases with their company pleasant and joyful and make us glad that we chose to spend our hard earned money with them. Spellbinders on the other hand leaves a sour taste. I’d don’t purchase from them like I use to for this reason.