How SawStop Saved the Day! Solving the Solid Red Light Error with Amazing Customer Service

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  • เผยแพร่เมื่อ 3 พ.ย. 2024

ความคิดเห็น • 8

  • @TheRealGOTdurrrred
    @TheRealGOTdurrrred หลายเดือนก่อน +1

    My SawStop stopped working. I called SawStop they said I need a new brake. I bought one and it did nothing so they sent me a switch for free. I switched the switch and that still didn't fix it so SawStop sent me a new motor! Finally my saw worked again. SawStop sent me both of those parts for free even though my warranty expired by 8 months

    • @homestead_diy
      @homestead_diy  หลายเดือนก่อน +1

      Great to hear. As I said, I was totally impressed with their support.

  • @marklapierre5629
    @marklapierre5629 หลายเดือนก่อน +1

    Well, $100 but it's safety equipment. It's interesting that your cutting that oak without the blade guard in place.

    • @homestead_diy
      @homestead_diy  หลายเดือนก่อน

      Yeah I likely should have had it on then too. Thanks for watching.

  • @Dandroid61
    @Dandroid61 หลายเดือนก่อน +1

    Sorry, but this is exactly why I am not interested in a Sawstop. $100 to make your saw work when you did nothing wrong??? Then, if you cannot purchase a new brake within a reasonable amount of time, you can wait a few weeks for the newly tested brake to arrive, then continue with your project. And of course we've all heard stories of the brake going off for no apparent reason. Another $100 to continue. Also, I'm much more concerned with kick-back versus putting hotdogs through the blade. Too expensive for the one RARE case of bad table saw practice. I'm happy you have a good experience with them either way. I'm sure they're an excellent company. I know they make a very nice saw, but there are others I would opt for first, without the safety tech.

    • @homestead_diy
      @homestead_diy  หลายเดือนก่อน

      Thanks for the comment. Ironically I've never tripped the brake with my fingers. I'm pretty careful. But it is worth the extra money just for that security. My dad lost a finger (not on a table saw), but I did witness how it changed his life. So I wanted to do whatever I could to help ensure it didn't happen to me. If I had an option for my miter saw and router, I'd likely purchase something there. But to each his own. I'm sure tons of people have opted for a "normal" table saw and kept their fingers.