FES-UA Scholarship Information for families.

This presentation will explain what the FES-UA scholarship is and how to use it. You can jump to specific topics by using the links below to find specific chapters.
0:00 Intro
0:47 What is an ESA
3:15 Application status terminology
5:30 Scholarship award amounts
6:52 Using the FES-UA portal
7:49 Using FES-UA for private school
9:09 How to approve payments
9:40 How to submit for a reimbursement
13:29 How to submit funds into a 529 account
15:55 Using My Scholarshop
16:24 How to use FES-UA for Homeschool families
18:11 FES-UA Handbook
18:56 Applying for FES-EO for FES-UA siblings
24:17 - Contact information

[@Lamartian]

Parents are unable to access their "reimbursements" tab. There is a pop-up that tells us to "select a payment method" even if you already have one selected. So you update your account like it tells you. You try it, it doesn't work. You wait a day or two and try again... still doesn't work. You wait 2 hours on the phone.... their solution doesn't work. You wait an hour to talk to a chat agent, they don't have a solution either. And now my "ticket" is lost somewhere in the void. So there are thousands of parents who qualify and have their scholarships funded, but they are shut out of the system.

[@countryslicers]

VERY HELPFUL! Thank you! :)

[@roseminer4009]

I need help, I can't find students on EMA portal, and I spent hours on the phone, no answers.

[@tiffinidemmigroup4118]

QR CODE is not working.

[@ChrisTayon]

The system simply doesn't work

[@Mike49if]

"The QR Code Campaign has been disabled for some reason". VERY frustrating.....why not just put a link?

[@jamieberzett9655]

No Funds AS OF 9/18/23 pep awarded 8/15/23 approved but NO FUNDS??? No REIENBURSEMEMTS

[@r.c.r.c.3937]

its easier to buy tech products from their website than to get the funds returned personally.

[@anamariamelo8536]

What school in Orlando receive step up. We asked one that is closed by and they say they don’t.

[@tracythatcher5974]

QR code disabled

[@1_Lys_1]

My account status says "complete" and when I click it says "eligible" and when I go to the MY students tab, it says "awarded" and there are zero funds available. So I am wondering which it is...eligible waiting verification, or awarded and waiting funds. I've recieved no E'mails about it, and the e-mail I sent was never responded to.

[@gso1279]

Why can’t I log in on chrome? Only safari?

[@user-kf2py5rr9z]

Dates are outdated and the QR code is invalid.

[@carolreina6123]

my account is locked been trying for 3 days to speak to someone NO LUCK very sad

[@sexyamerican7421]

I'm going to the same nonsense.

[@7gaspar75]

me too

[@roseminer4009]

they make it very difficult

[@debgreen5353]

All of your QR codes are disabled.

[@7gaspar75]

I can't log into scholar shop and I can not get a live agent on phone.

[@MH-dz7rm]

Same - customer service is terrible

[@sophiahalatchev658]

QR code is disabled.

[@AmandaHampton-uc3xb]

Code is not working still this is horrible.

[@PatioconNiurkaCaleroAlayon]

Too much manipulation whit everything in this world