Not enough lube and when trying to gentle pull it out …. Something strange happened … it was like I was playing tug of war with someone … I sat down and grabbed a tube of lubricating jelly and millimeter by millimeter very very slowly pulled it out. What a horrible scary experience. Please put a lot more lubricant in the sleeve - going back to old one
Hi Camille, we also have a female intermittent catheter portfolio. If you would like more information, the best team to discuss our products would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Hi Armando, we're sorry that you have experienced an issue with our products! If you can confirm which country you live in, we can share the contact details for our Customer Services team. They can investigate the problem for you.
Hi Armando. The best resource to answer your question would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
Not enough lube and when trying to gentle pull it out …. Something strange happened … it was like I was playing tug of war with someone … I sat down and grabbed a tube of lubricating jelly and millimeter by millimeter very very slowly pulled it out. What a horrible scary experience. Please put a lot more lubricant in the sleeve - going back to old one
What about for women?
Hi Camille, we also have a female intermittent catheter portfolio. If you would like more information, the best team to discuss our products would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Terrible to insert. I won't straighten and very difficult to insert. It is like holding a floppy hose.
Hi Armando, we're sorry that you have experienced an issue with our products! If you can confirm which country you live in, we can share the contact details for our Customer Services team. They can investigate the problem for you.
@@HollisterIncorporated I live in Miami, Florida in the USA
Hi Armando. The best resource to answer your question would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
Sounds painful.
When I had to initially it did. After a couple times it's not. Live with it or die without it. Lol