Just wanted to let you know, that as I was preparing for a Help Desk interview (for the first time), I watched about 3 of your Help Desk videos... Am here to tell you as of yesterday, I was offered the position!!!! THANK YOU SO MUCH FOR SHARING THESE TIPS AND THE INSIGHT YOU BROUGHT WAS AMAZING AND STRAIGHT TO THE POINT!. .much love from UPT
@@Queen-ConsciousYa .... CompTIA Security+ is better especially if you wanna get into Cybersecurity as a SOC Analyst or Cybersecurity Analyst L1. And like the lady said, you dont need to rack up certifications for jobs. Most companies need that hands-on experience. You just have to move smart about things when trying to land that 1st role in cybersecurity.
So I work from home doing remote I.T. and I swear I be bored and lonely at home but I watch your videos on my huge television and now feel like you are my coworker making my day go by faster with these videos lol. Thank you!
I work for a college in the IT department, with only a High School Deploma started off as a Help Desk Technician in 2012, moved up to a Senior Help Desk Technician in 2021. Being that in my organization there's only one Senior Help Desk Technician position so it was a waiting game to advance my career. Now here is the truth you really do not need to have any certifications or a college degree. But being that the college will pay for my tuition you might as well take advantage of it while you can. Experience is key and always wanting to learn more as technology evolves you will succeed in your career.
Is there a reason why it took 9 years for you to get a promotion? Or did you move up positions and the senior help desk position was like the highest position you could get?
@@202WinkProductions np. After college will start looking into it and most likely leave being a KP and start in help desk. My question is will they allow me to go to university. So a part time job? I am getting btech level 3 one last year for me.
Great information your info gave me some insight as someone who currently holds the A+ certification and haven't had any luck thus far. Experience is a big factor is what I am starting to learn. I started throwing everything and anything I have done tech related. I currently do web design services for two small businesses while also providing them some basic technical support like repairing their devices, troubleshooting software and hardware, hardware upgrades, etc.
My college STC is doing the things you said with techinical school, I think I would rather have a bachelors degree for more room in what I decide to work in. But this is where I would love to start
Thanks. IIm in college for cybersecurity. You just told me my idea is a good one. I have a computer store that i buy all my computer stuff from, and im gonna holla at him. Atleast be able to put him on my resume. This my first year of school and im working on my core 2, but with that on my resume im definitely be able to get right on in. You're the shit. I appreciate your content
@@202WinkProductions What are some other job titles that are help desk but not called help desk? I'm finding a lot of employers call it differently even though it's the same job.
I'm loving your videos. I have a degree in IT in Brazil, but very little experience, I'm afraid of not being good. I moved to Canada and was thinking of trying again with the help desk. Thanks
I moved to nebraska and applied for business csr and did it for 5 months then applied for it supprt analyst with no certs I got blessed for that alot people haters don't tell u how to get in this world love this video
Appreciate your advice I got comptia security+ and actively looking for a help desk technician position to gain experience. This gave me hope to keep searching.
I have an interview this coming Thursday, this is the third video of your channel (thank you) i watch about IT Job, now i have more confidence and feel a little bit more prepare for that interview. I'm just a little nervous because this job can change the quality of my life (about salary) and provide me good experience for my future degree.
I love people in the comments that are speaking from experience of being offered positions with out having certifications, but unfortunately, as of today, things are kind of locked up for you if you don’t have a certification. I even have a degree in it still not enough for some people. Almost like I didn’t even study anything.
You’re so cool 😎. I’m about to start taking a boot camp for computer user specialist with ACI Learning (usmc any of y’all are wanting to do that too, tell them Elizabeth adams in San Antonio TX recommended you! Help a girl out lol.) I am wanting to look for an internship to work 2 days out of the week. I’ll try a computer repair shop. Thank you so much for this video!!! 😊
I live in the DMV area. Currently working as a Security Guard but im currently working on my Sec+. Already got A+ and Net+ plus Googles IT Support. Its been extremely hard to even get interviews in the DMV. Some of the requirements for entry level jobs are insane.
SysAdmin here. Apply to those jobs even if you think youre underqualified. You would be surprised how many IT managers are willing to hire someone chill with a proven willingness to learn even if they dont have 100% of the skills needed.
I already graduated with a math degree so it's most likely impossible to get an internship since it caters to undergrads or students without a bachelor degree.
Hi! I'm currently active duty military and doing an IT boot camp to help me with my transition for the civilian sector. I got my A+ certification last week! I also do have an active security clearance as well. I noticed you posted this video a year ago but did you get your A+ cert?
Hey great video. Great content. I’m trying to break into IT. I watched a video from Travis media talk about his story working dead end jobs before going to a coding boot camp. I never heard of CTI until now. Do you still recommend it? Or was it a waste? My mom went to medex over 40 years ago for dental assistant and she raised a family off of trade school. She’s been a nurse now for 20 years.
I’ve been working at a help desk job for the last four years, but not in the U.S …..what are the chances of a U.S company hiring me for a remote I. T help desk job, is it likely if I work remotely from my home country….
I just got my security+ about 2 weeks ago and I’m having a really hard time even getting an interview. The last only interviews I’m getting offered are accounting positions but that’s not what I want and I’m wondering if maybe my resume isn’t reflecting what role I want to be in
Yes, your résumé may be what it is. Have you seen my résumé video? It’s in my helpdesk playlist. Let me know if you want the link if you can’t find it.
@@miketechsecurityi need help badly . im midway through getting my ITF+ certification but im trying to land a level 1 helpdesk job now haha idk im lost
Are you able to get an internship without being a student somewhere...i have a bachelor's in computer science but i have no experience but when i looked up internships the only ones that are available in my area is only for college students? How are you able to get an internship without being a student?
Hey, thanks for the videos! I live in VA, few hours from DC. All the jobs I see require Secret Clearance but I don't have that. What jobs should I be looking for?
Most defence contractors require clearance, but not all. I would look for something in the private sector, a company that does IT, but not for the Gov.
Soft skills is a huge one. You can be the best technician or support specialist, but if you can't effectively communicate with your team or people you're helping, you're going to have a bad time in the job. You don't need to be extroverted and make friends with everyone, but it is important to communicate well with other people.
What's the name of your particular It position? Is is it help desk because I'm under the impression that helpdesk is call center. You're job looks super chill!
Appreciate you sister. I just finished a cybersecurity degree but I’m struggling landing a position with no experience. I’m going to pursue help desk to get my foot in the door‼️
I have a comptia + and College (criminal justice) but I’ve been working so much that I can’t really get around to focus on my career path in the tech world. Any pointers?
@@202WinkProductions well currently I work as a postal worker, BUT this was only done to gain experience to become a postal inspector which is a federal agent. Since I had a 4 year degree and training which was a requirement I was able to save up a significant amount of money to use toward obtaining my certification, books etc to study (so yes sacrifices are necessary 100 percent) but my time is money and I now am trying to restudy and prepare myself for at least a tier 1 help desk job. I am beginning to understand the bigger concept behind Active Directory.
That’s weird I thought I replied love lol. Anyway I work as a mailman(sacrifice) currently BUT I was able to save a significant amount of money towards getting my comptia + and aws administrative assistant Certs. I want a remote IT position as a help desk assistant but i still have a lot more to learn as I go so nothing extremely strenuous just yet. What do you recommend? I need to start small before I go big obviously. I just created my IT resume since I’ve done various jobs that are somewhat unrelated etc armed guard. Any advice is much appreciated! Thanks!
I got 3 certifications but not big experience in the field, that's why my resume doesn't have favor for many company. I really need to do some internship to catch importants stuff. Could you advice please?
Hi, good information! Are the computers you work from a windows or Mac? Also, I have a Mac, would me getting windows computer help me learn more about help desk?? Thanks new sub 🍎
Can you intern at night or on the weekends or one day a week? What’s the best way to intern when you have to also still make money while trying to switch lanes in your career?o
i’m a freshman track athlete on scholarship, what degrees do you recommend? .. i’m not really good at math will that be a problem, if so what other degrees would you might recommend?
From my research so far if you’re asking about tec jobs look into Information Science, compliance analyst. Outside of Tec., Nursing( yes, from what I see, men are living dreams as nurses now.), plus look at it/nursing combo-work from home, good money and no patients.
To add to 202's answer, when someone has a tech problem, the ideal thing is for them to put in a ticket. In the ticket, they put in a description of the problem and what they have already tried. That way, you as a technician know who needs tech help and what they need help with. Otherwise if you get calls and emails and people coming up to you saying they need help, it gets very difficult to organize your work. With a ticket system, you have a list of stuff you need to work on based on priority.
she went to school, put in the time & effort, did an unpaid internship, EARNED this position, & put this video up to help others. it seems you missed step 1.
Fantastic! I am a new subscriber to your channel and loving IT! Adding "IT Support Specialist" as a new career. I've just completed my course on Google. Received my certificate. Question, Should I send out my resume NOW without any experience? I just need you to tell me, YES!!!!!
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Just wanted to let you know, that as I was preparing for a Help Desk interview (for the first time), I watched about 3 of your Help Desk videos... Am here to tell you as of yesterday, I was offered the position!!!! THANK YOU SO MUCH FOR SHARING THESE TIPS AND THE INSIGHT YOU BROUGHT WAS AMAZING AND STRAIGHT TO THE POINT!. .much love from UPT
congratulations! Much love and appreciation!
Congratulations! I just applied to a position and I am expecting a call tomorrow😁keep going
THANK YOU, WINK!@@202WinkProductions
THANKS SO MUCH! CONGRATS Going RIGHT BACK TO YOU AS WELL!!!!!@@Queen-ConsciousYa
Omg wow ! Did you have any experience at all prior to it ?
You don't need the a+ if you already have a help desk job. Get a network or security cert so you can move up! Thanks for sharing!
Working on my Network + and Security + 😊😊 so excited
What if I don't have help desk job with no A+
@@Queen-ConsciousYa .... CompTIA Security+ is better especially if you wanna get into Cybersecurity as a SOC Analyst or Cybersecurity Analyst L1. And like the lady said, you dont need to rack up certifications for jobs. Most companies need that hands-on experience. You just have to move smart about things when trying to land that 1st role in cybersecurity.
So I work from home doing remote I.T. and I swear I be bored and lonely at home but I watch your videos on my huge television and now feel like you are my coworker making my day go by faster with these videos lol. Thank you!
We are now Coworkers 🤣🤞💯. Much love and appreciation 💯💯💯💯
Why are you bored? Not a lot of tickets coming your way?
@@nikitadonaldson6861 lol yeah some days be slow while others are pure chaos 😉
You’re the GOAT!!! Followed your advice … got my interview a few months ago now I’m an IT HelpDesk Admin…Thank you so much!
Congratulations! Much love and appreciation as well🤝🤝🤝💯💯💯🎬🎬🎬
I work for a college in the IT department, with only a High School Deploma started off as a Help Desk Technician in 2012, moved up to a Senior Help Desk Technician in 2021. Being that in my organization there's only one Senior Help Desk Technician position so it was a waiting game to advance my career. Now here is the truth you really do not need to have any certifications or a college degree. But being that the college will pay for my tuition you might as well take advantage of it while you can. Experience is key and always wanting to learn more as technology evolves you will succeed in your career.
Is IT 6 figures ( in time ) like all the other TH-cam videos say
Yoo come help me with my laptop…
Do they still offer internships?
@@sowelldc if you keep expanding your knowledge, in a few years time it can be
Is there a reason why it took 9 years for you to get a promotion? Or did you move up positions and the senior help desk position was like the highest position you could get?
Help desk is a great way to start as you get to learn and solve problems. I want to work in tech support. :)
💯 you can do it, thanks for watching
@@202WinkProductions np. After college will start looking into it and most likely leave being a KP and start in help desk. My question is will they allow me to go to university. So a part time job? I am getting btech level 3 one last year for me.
I asked to working in tech support but asked for a college level 3 qualification for me to start.
@@JonathanSteadman2003Did you ever get that job?
@@NoOne123No I am currently at university but if rejected. I would of done an apprenticeship in IT.
I am studying computing in Uni right now. :)
Great information your info gave me some insight as someone who currently holds the A+ certification and haven't had any luck thus far. Experience is a big factor is what I am starting to learn. I started throwing everything and anything I have done tech related. I currently do web design services for two small businesses while also providing them some basic technical support like repairing their devices, troubleshooting software and hardware, hardware upgrades, etc.
Glad it was helpful! You got this. Apply Apply Apply
And now here I am looking into IT work 💪🏾 appreciate the tips !
No problem!!
My college STC is doing the things you said with techinical school, I think I would rather have a bachelors degree for more room in what I decide to work in. But this is where I would love to start
Thanks. IIm in college for cybersecurity. You just told me my idea is a good one. I have a computer store that i buy all my computer stuff from, and im gonna holla at him. Atleast be able to put him on my resume. This my first year of school and im working on my core 2, but with that on my resume im definitely be able to get right on in. You're the shit. I appreciate your content
Correct you’re on the right page. Go ahead and holler at them. Best of luck, my friend you’re on your way to the top.
I appreciate you so much this is the motivation i needed, that job hunt is grueling
You are very welcome 🤝
Great video. Switching from CS to IT and your videos are helpful and sincere. Thanks Wink!
Thanks for watching & best of luck ! It’s a great field !
@@202WinkProductions What are some other job titles that are help desk but not called help desk? I'm finding a lot of employers call it differently even though it's the same job.
@@darshawnsheets6893 tech support , computer tech. Google knows the rest lol
Tech support associate is another one
I have A+ and Net+ I’m gonna start applying for it help desk jobs
You got this!
If you have A+ and Network+, you should try applying for Network administration position.
They will want him to have basic help desk experience before network admin.
I'm loving your videos. I have a degree in IT in Brazil, but very little experience, I'm afraid of not being good. I moved to Canada and was thinking of trying again with the help desk. Thanks
I say try again, you’ll catch on. It’s easy work. Best of luck & thanks for watching
I moved to nebraska and applied for business csr and did it for 5 months then applied for it supprt analyst with no certs I got blessed for that alot people haters don't tell u how to get in this world love this video
That's dope. You made a decision and changed your life.
Opportunity comes to those who create it 💯
@@202WinkProductions I say the same thing
Thats whats up, keep grindin
Appreciate your advice I got comptia security+ and actively looking for a help desk technician position to gain experience. This gave me hope to keep searching.
Congratulations on your cert. you got this !
Thank you for making videos like these they're super informative for someone just starting in IT. Appreciate it a lot much love
Glad you like them! thanks for watching. Check out the playlist!
Damn youre in washington dc. A MAJOR TECH HUB. THAT SURE HELPS ALOT. Great video
Thanks for watching !
I have an interview this coming Thursday, this is the third video of your channel (thank you) i watch about IT Job, now i have more confidence and feel a little bit more prepare for that interview. I'm just a little nervous because this job can change the quality of my life (about salary) and provide me good experience for my future degree.
Best of luck! Update me on how it went !
I love people in the comments that are speaking from experience of being offered positions with out having certifications, but unfortunately, as of today, things are kind of locked up for you if you don’t have a certification. I even have a degree in it still not enough for some people. Almost like I didn’t even study anything.
wow I keep reading about jobless grads
This world sucks i hope putin ends it
💯
💯
@@maalikserebryakov Umm ok troll
You’re so cool 😎. I’m about to start taking a boot camp for computer user specialist with ACI Learning (usmc any of y’all are wanting to do that too, tell them Elizabeth adams in San Antonio TX recommended you! Help a girl out lol.) I am wanting to look for an internship to work 2 days out of the week. I’ll try a computer repair shop. Thank you so much for this video!!! 😊
Much love and appreciation! Best of luck on your jouney!
I went to ACI learning. No luck on getting a job though.
I live in the DMV area. Currently working as a Security Guard but im currently working on my Sec+. Already got A+ and Net+ plus Googles IT Support. Its been extremely hard to even get interviews in the DMV. Some of the requirements for entry level jobs are insane.
Congratulations on all the certs, DC just had a vertical job fair& laws have changed. You don’t need a 4 year degree. Check the gov sites
SysAdmin here. Apply to those jobs even if you think youre underqualified. You would be surprised how many IT managers are willing to hire someone chill with a proven willingness to learn even if they dont have 100% of the skills needed.
@@russell5292 Do you need any Microsoft certifications for entry level help desk?
Get a security job that will pay for your security clearance. Now you have a security clearance and I T certifications..You should be at 70-80k
I APPRECIATE YOU! Your videos are so helpful!
You are so welcome! I’m glad that they are helpful. Thanks for watching !
Got straight into it thank you, this was very helpful
Welcome ! Thanks for watching
Thanks for the advice. I took lots of notes! :)
Glad to help, thanks for watching!
I acquired my first tech job..cellular field representative..help desk
...good videos..💯💢
Thanks for watching !
Thank you for the advice.
Welcome , thanks for watching
Thank you so much for sharing this!!
You are so welcome!
Good advice thank you Wink 😉
You are so welcome!
Congrats on your continued success, good video!
Much love and appreciation 💯💯💯
straight to the point. i love it
Thank you 💯🚀
I already graduated with a math degree so it's most likely impossible to get an internship since it caters to undergrads or students without a bachelor degree.
Go outside of the school for an internship
You gotta get his hip to your skincare routine
Cetaphil Skin Cleanser and moisturizing lotion 🧴. Can be found at Walmart, target, CVS +
I just finished studying at the bootcamp comptia a and network gonna try tap in with an internship
Best of luck . You got this 💯💯
Hi! I'm currently active duty military and doing an IT boot camp to help me with my transition for the civilian sector. I got my A+ certification last week! I also do have an active security clearance as well. I noticed you posted this video a year ago but did you get your A+ cert?
No once the pandemic I wasn’t able to go take my class/crt . But experience supersedes a piece of paper any day
Awesome story and awesome tips. Thank you it was very helpful 🙏🏼👍🏼
Glad it was helpful!
Hey great video. Great content. I’m trying to break into IT. I watched a video from Travis media talk about his story working dead end jobs before going to a coding boot camp. I never heard of CTI until now. Do you still recommend it? Or was it a waste?
My mom went to medex over 40 years ago for dental assistant and she raised a family off of trade school. She’s been a nurse now for 20 years.
I do recommend CTI still, thanks for watching 🎬💯🫡
Associates in cyber security and finishing up associates in CS, no experience, like every job wants year or two experience.
Apply no matter what they want. You got this !
Please keep it up. keep it going!
That's the plan! Thanks for watching !
Great content! thanks for the upload.
Thanks for watching
I’ve been working at a help desk job for the last four years, but not in the U.S …..what are the chances of a U.S company hiring me for a remote I. T help desk job, is it likely if I work remotely from my home country….
I’d say apply and see what happens
This is the video I needed
Happy it helps
I just got my security+ about 2 weeks ago and I’m having a really hard time even getting an interview. The last only interviews I’m getting offered are accounting positions but that’s not what I want and I’m wondering if maybe my resume isn’t reflecting what role I want to be in
Yes, your résumé may be what it is. Have you seen my résumé video? It’s in my helpdesk playlist. Let me know if you want the link if you can’t find it.
And congratulations on your security+
Thank you for doing this👍👍
Thanks for Watching
I start my job at the IT help desk with no skills in IT and no certification.
Congratulations
Can you help me with the guidelines ? How do you get it?
@@Beautiful-lady-one If you apply for a school help desk or student help, that is the first start.
@@miketechsecurityi need help badly . im midway through getting my ITF+ certification but im trying to land a level 1 helpdesk job now haha idk im lost
I was almost in a Corsair Support job but the salary was low so i didnt take it.
More to come , best of luck
Great video! New subscriber here.
Thank you , thanks for subscribing, welcome 💯💯💯🎬
Are you able to get an internship without being a student somewhere...i have a bachelor's in computer science but i have no experience but when i looked up internships the only ones that are available in my area is only for college students? How are you able to get an internship without being a student?
Yes, look into computer shops as well as best buy
you are so funny 💀thanks for the advice!
No problem!!
Hey, thanks for the videos! I live in VA, few hours from DC. All the jobs I see require Secret Clearance but I don't have that. What jobs should I be looking for?
Some jobs should provide it. TRy looking for entry level helpdesk
Most defence contractors require clearance, but not all. I would look for something in the private sector, a company that does IT, but not for the Gov.
I took a 9 months course cyber ops class. I got certified. Never had experience in IT I'm 41 now does my age mean anything?
Your age means nothing ! You got this !
I love this for you ❤
Thank you
Awesome talk!
Glad you enjoyed it
What non-IT skills are good to be transferrable in the IT field in your opinion?
Always customer service
Soft skills is a huge one. You can be the best technician or support specialist, but if you can't effectively communicate with your team or people you're helping, you're going to have a bad time in the job. You don't need to be extroverted and make friends with everyone, but it is important to communicate well with other people.
What's the name of your particular It position? Is is it help desk because I'm under the impression that helpdesk is call center. You're job looks super chill!
Appreciate you sister. I just finished a cybersecurity degree but I’m struggling landing a position with no experience.
I’m going to pursue help desk to get my foot in the door‼️
Congratulations on your degree !
I have a comptia + and College (criminal justice) but I’ve been working so much that I can’t really get around to focus on my career path in the tech world. Any pointers?
Working in which filed , some times sacrifices will help us in the long run
@@202WinkProductions well currently I work as a postal worker, BUT this was only done to gain experience to become a postal inspector which is a federal agent. Since I had a 4 year degree and training which was a requirement I was able to save up a significant amount of money to use toward obtaining my certification, books etc to study (so yes sacrifices are necessary 100 percent) but my time is money and I now am trying to restudy and prepare myself for at least a tier 1 help desk job. I am beginning to understand the bigger concept behind Active Directory.
That’s weird I thought I replied love lol. Anyway I work as a mailman(sacrifice) currently BUT I was able to save a significant amount of money towards getting my comptia + and aws administrative assistant Certs. I want a remote IT position as a help desk assistant but i still have a lot more to learn as I go so nothing extremely strenuous just yet. What do you recommend? I need to start small before I go big obviously. I just created my IT resume since I’ve done various jobs that are somewhat unrelated etc armed guard. Any advice is much appreciated! Thanks!
I got 3 certifications but not big experience in the field, that's why my resume doesn't have favor for many company. I really need to do some internship to catch importants stuff. Could you advice please?
Thanks for watching , call around to computer shops. Best Buy geek squad , google in your town. Best of luck
Hi how are you ! Congratulations on your success, one question ? Do you do remote I.T work? If so what do you prefer ?
Yes and I have videos on my helpdesk playlist with remote vlogs
Thank You
Welcome thanks for watching
What interview questions did they ask you for the internship?
The basics , like what does ping mean, how would I handle a printer that doesn’t work over the phone … those typesZ
Hi, good information! Are the computers you work from a windows or Mac? Also, I have a Mac, would me getting windows computer help me learn more about help desk?? Thanks new sub 🍎
Windows, I use a mac personally though. Thanks for subbing!
I'm 18 and very good at computer stuff? do you think I can get the job and experience for the future?
Yes you can!
Can you intern at night or on the weekends or one day a week? What’s the best way to intern when you have to also still make money while trying to switch lanes in your career?o
Ahhh ok I could loo for laid internships but that’s one option if available I still have the questions above if anyone can answer.
The schedule itself would be based on your internship and their flexibility my internship worked with me
DC in da house!!
YOU KNOW IT!!!!
Good luck
Thanks
i’m a freshman track athlete on scholarship, what degrees do you recommend? .. i’m not really good at math will that be a problem, if so what other degrees would you might recommend?
I suggest taking any tech classes, not to sure abiut true degree due to me going to a 6-9 month tech college . But I do suggest I.T
From my research so far if you’re asking about tec jobs look into Information Science, compliance analyst. Outside of Tec., Nursing( yes, from what I see, men are living dreams as nurses now.), plus look at it/nursing combo-work from home, good money and no patients.
@@202WinkProductions I like your energy!!!
@@AnkleToeKnee much love 💯💪
Is the pay raises pretty good in help desk I'm looking into the It field as it is a good skill I feel to have
💀 The money is good period.
I love they you say whatever😊😂🙏
🤣Thank you and thanks for watching 🙏
Thanks I have technical background
I don't understand what ticketing system mean
Thanks
Ticketing system is a platform where users can submit “tickets “ being help desk issues .
To add to 202's answer, when someone has a tech problem, the ideal thing is for them to put in a ticket. In the ticket, they put in a description of the problem and what they have already tried. That way, you as a technician know who needs tech help and what they need help with. Otherwise if you get calls and emails and people coming up to you saying they need help, it gets very difficult to organize your work. With a ticket system, you have a list of stuff you need to work on based on priority.
How long did it take you to land the job your currently at once your internship was over?
May month or so. It really want long at all
did they do any emplyment backgroudn checks ?
Yes
Congrats keep getting experience! how old are you?
Thank you! 20s
Hi, I just got invited for a 4th round interview. Is that too much for a Level 1 Help Desk?
That’s not too much I had a 3 panel interview
@202WinkProductions Okay thank you! Thus whole interview process for tech is new to me
Ok
What do you think about google certs help desk
In a way
what is a good company to get a helpdesk internship with ?
Depends , if you’re in the DMV. I’d say the gadget guys or Best Buy
sup shawty u strike me as a triple og :D like i'd let the printer not print i dont wanna get stabbed shit :D
🤣🤣🤣 your funny
🔥🔥🔥🔥🔥🔥
💯💯💯💯💯💯💯
Are you required to take any Microsoft certifications for tier 1 or 2?
No
what is your average salary
It’s best to google the average salary by the state you live in to get a better view
@@202WinkProductions im in dc as well
wanted to hear a salary from an actual source
@@tundefunny www.salary.com/research/salary/posting/computer-and-network-technician-salary/washington-dc
@@tundefunny Yea I wasn’t tryin put all that out there , it’s good money .
Would you suggest an A+ cert?
Sure but if you can get in without it hey
@@202WinkProductionshmmm okay bet
Hey I live in SE are you able to share your intern source? If so I would love to give them a call
Sure , no secret. The Gadget Guys In Fort Washington ! Tell them Amber sent you !
@@202WinkProductions thank you
@@Ashley-wq6gh welcome ! Best of luck
o you from dc? aye slim you still work help desk?
Yea moe 😎, level 2
@@202WinkProductions Killl! congrats keep succeeding! Starting my it journey soon in sha ALLAH appreciate the info
I cant find any intership in MN.😢😢
😂😂😂
What was/is your educational background?
I explained that in the start of the video
Will a cybersecurity boot camp help?
Yes I hear those work
@@202WinkProductions awesome 👌 thank you for replying so fast. 🙏
How much was that course you took for the 6to9 months course
That was some years ago but I did have a grant so not much at all.
That's wasup and God bless ty for this info
What did you learn at CTI
The basics
How much did u spend on your education?
13 k or less cus I had grants
And which school ? Was it online or ?
@@ripsadthrax CTI located downtown DC in person
How much do u make
Enough to buy a new Jeep and new motorcycle 🙃
Whats your job title and your current salary (if you don't mind me asking)?
Help Desk Tech Level 2 ,That goes by state an experience , feel free to google it.
@@202WinkProductions cool! Just googled it. In my area average is 61k! Awesome!
what school did you go to for IT?
CTI in dc
how much of help desk is downtime in your experience?
Really depends on the time of year
@@202WinkProductions can you elaborate more? avg amount per day? recommend remote?
@@MegaMijit average maybe 7 per day , holiday season 1-3
@@202WinkProductions goddamn that doesnt sound too bad!
wwwww video
Is this help desk 1
Yes but I’m Level 2 now… so more credentials to do other stuff
Step one: be a diversity hire
Your first step was to HATE .My skill got me the job as well as my personality 🤷🏽♀️ who’s looking up the video, me or you ? 😂🤷🏽♀️
Sheeeit das rite
she went to school, put in the time & effort, did an unpaid internship, EARNED this position, & put this video up to help others. it seems you missed step 1.
Diversity hire in D.C.? No way! 😂😂
@@user-lb5vt4ll9c In certain fields there are diversity hires
Great info! We need to be friends. I have a few questions to ask
Hit me up on Instagram
Fantastic! I am a new subscriber to your channel and loving IT! Adding "IT Support Specialist" as a new career. I've just completed my course on Google. Received my certificate. Question, Should I send out my resume NOW without any experience? I just need you to tell me, YES!!!!!
Thanks for watching , I suggest you jazz it up with some type of experience , congratulations on the cert !