I am on my 3rd one in like 7 years. Mine just stopped working and waiting for the replacement! I could have never figured out how to open it with the key without this video so Thank you!! You are a lifesaver. Best video.
Thank you so much! I have been loosing my mind trying to figure out the key override. This lock does not have the best directions, but your demo fixed my problem.
Excellent video. Learned a lot more information than I was looking for. Very clear and easy to understand. Couldn't wait to see if the key was going to open the door. Yay it worked. And now I know how to add a user code. Thank you very much.
Thank you for the portion regarding the use of the Deadbolt.. The wife and I were scratching our heads on that .. For whatever reason the instructions that came with the unit omitted that.
Great video. We've had ours for 10 or more years now. Very reliable deadbolt. The thumb drive units, while not as stylish as those without, will have their batteries last well over 2 years. My son has one without a thumb drive and the battery doesn't last 2 months which, imho, is a real inconvenience.
I am looking for a deadbolt with a keypad and I loved this one. I will buy it. The brand is trustworthy. As Terry says, it looks a workhorse. And the main thing I look for is not to have problems, even losing some features that other models offer. Two things I loved: - Uses a 9V battery and not 4 AA like most, so the replace time will be longer. - The closing process does not use a motor. This is one less point of possible failure and sure makes the battery last much longer.
You are my new best friend! It was an easy install. Only feedback worth mentioning is that there's machine oil on the inner working parts. I should've worn gloves.
While I do like these locks, I don't know about lasting a long time. On my second lock. First one only lasted 4 years. Lots of customers complain that these units fail. You press the Schlage button to lock and the cylinder just spins and spins and you cannot lock the door. My current one will do this occasionally. I wish Schlage would address this issue.
Can the cylinder be changed to a 6 pin? And, if so can you advise with what replacement cylinder and if possible send a link of where to purchase it? Thank you!
Great video. Does the BE365 ever malfuncion requiring the back up key? If there is no key keeper in the area, or anyone who can hear any warnings that the battery is about to die. How often does the battery have to be changed? How would you compare this to the wifi locks as far as malfunctions, reliability for owners who live in different city for example? Would a screwdriver open the area to replace key if someone does not have a drill bit?
I change the battery twice a year, when the time changes. So when I change my clocks I will change the battery. It's also the time I test the smoke detectors.
Hi I recently had to get a new schlage BE365 for another door. My older one works like yours in this video, when you leave the house and lock it all you have to do is press the schlage button and turn it to lock. But new one you have to press the 4 digit code to rotate and lock. Is there a way to overide it to lock by pushing just the schlage button? Thanks
Best lock I've had, 3 years abd easy to fix. Just make sure when you install it. You install it correctly or when you hit the schlage. Button it will unlock that's way at the end of the vidoe it wouldn't lock when you touched the schlage button.
I've just installed this lock and it seems to be doing the job so far. However, I had to jam a sliver of wood in the keyhole to prevent picking because of someone compromising every keyed lock I've installed. I do have another time-consuming way to get in the house if I need to. Is it possible to disable the keyed lock cylinder by removing a part that won't disengage the thumb knob from the bolt action?
Thank you for the video, it’s very informative., however, Is there any replacement parts? Like the spring. I have the lock for 5 years and it has been unable to latch to lock or unlock from the exterior. I’ve opened and tightened screws inside and adjusted the cam position, checked the springs, but it will worked couple of times then it will failed again. ☹️
We found the quality of those has gone down significantly over the last few years to the point we are not recommending them on exterior doors. We are located in the prairies, where we do have extreme cold.
@@isaacsoderlund9677 that used to be our most recommend lock for the longest time. For the last 3 to 4 years they’ve been freezing and and the tail piece would not engage. We’re a bit Northwest from you in Saskatoon, SK. Keep an eye on them.
Excellent video. I just moved into a house with these installed on the two garage doorways. I have been having an issue using them: when going through the steps to lock and unlock the deadbolt, the mechanism doesn’t always engage. One time, I had to enter my code 5 times before the deadbolt was engaged (the audible click) - has anyone else had this issue? Is there a simple solution to fix this?
Replace the batteries. Check the lock with the door open. If it works fine than the problem is the strike / plate or door jamb. Still a problem, replace the lock.
Reasons to NOT use rechargeable 9V batteries for this (and other slow drain, extended time applications): Voltage remains steady, but later drops steeply. You get much less 'warning' than an alkaline. If the battery gets deeply discharged while in use, it can be permanently damaged. Either 8.4v or 9.6v rechargeables are actually made up of 7 or 8 1.2v cells in series. If any one of those cells dies, the whole battery is ruined. in slow drain applications, you almost never recover the cost of the battery & charger. They are not suitable for this application (see above) and usually die before you can recover the cost.
BEWARE!! Something none of these BE365 vids tell you is that if the entryway this lock is being installed on has an outer screen door, the screen door handle may very well obstruct the BE365 knob when the doors are closed. Be sure and measure the how far each handle extends into the entryway before installing. You may save yourself some time and aggravation.
I have these on 5 doors for about 4 years now. I do like them but 1 failed recently. My neighbor has this on his front door and it failed after about 1 year.
Mine worked great for 10 years then failed. I replaced the battery every year. This year, all of the sudden, it stopped locking. I replaced the battery, did a factory re-set, re-programmed the user code, and just won't work. It locks but will open without the code. I spent 2 hours trying to trouble shoot it and finally gave up, uninstalled it, and installed a regular deadbolt.
Whoops, on inside of backplate, you need to turn the black locking pin (above the orange plate) down to lock in place. If you don’t do that, the lock won’t actually lock when you turn the thumb knob away from the hinges
I've started have problems with the codes being accepted but not activating the lock, replaced three todate at $200 a pop. Tried factory resets to no avail
this guy cause is awesome, but maybe someone has a link or video to tools and step by step on how to rekey this, im not sure what to do once you get down to the cylinder and the tenants lost the keys. any advice is appreciated.
@@24hrMrLocksmith thank you. would be helpful, which keys to buy or use, tools, etc. i watching around youtube now and saw all these kits but idk if that is more costly when maybe there is a cheap solution in order not to have to change your locks etc. i like how you explain things for newbies like myself.👍😀
Just got this installed. Keypad works fine. Actual keyway is troublesome. Turning it doesn't lock/unlock the door. And when you eventually lock/unlock the door with the key, the key won't come out of the door. You have to force it so hard that it feels like you are going to break the key, the lock, or both. I called Schlage support. According to them, that is how the key is supposed to work.... Really? Like I said, the keypad works fine, but if the battery ever dies in the keypad, I am in for a struggle.
They are quite tricky to use with the key. The key needs to be in a vertical position as does the ‘thumb turn’. If you can’t pull out the key turn it 180 degrees while the thumb turn remains in the same position.
I'm looking for a keypad deadbolt with a small-bore 1 5/8" diameter bore. I have a Schlage like the one in the video for one of my entry doors (works great) that is a standard bore size. While vendors still have keyed deadbolts of that size, I cannot find anyone making keypad types. I found a video that explains how to remove the cylinder for small-bore doors, but Schlage does not seem to offer that capability on keypad models. Any suggestions? Thank you.
On their other models they do. Check out the Connect, Sense or encode. You can also make the hole larger, albeit I would recommend hiring a locksmith for that.
This is my combo lock of choice. However I feel like they are lowering the quality. I had two that I installed last year that whent bad in a year. Might be a fluke but when I whent to replace one of them I realized I was out of stock of 11p and ran down to home depot and was appalled to see there version inside was plastic body instead of pot metal. Definitely always get from lock distributor
I agree with Back Yard TARDIS. I have three that are over 15 years old with only battery maintenance while my identical 2 year old locks on my workshop are failing to engage.
Not reliable, uses a spring as a lead screw to engage the deadbolt. And when the deadbolt won't be engaged one needs to use the key of course. So if you have one, try using the key because it is somewhat problematic to use and remove as he demonstrates. Also no low battery warning.
This is wrong when he says it will last a lifetime: mostly they fail after about 5 years and have to be replaced or you maybe get to fix it temporarily. However, the temporary fixes are all over the internet and they tell you the fixes are permanent. Not so, the self adjusting mechanism inside will not work when the spring is stretched.
What good is a keyless or any deadbolt lock that has an inside finger turner. All you have to door is break the window to the door, stick your arm through and turn the lock open.
I have the BE375 model which is experiencing a problem with the internal spring becoming weak from use or cold temps. Common problem with some possible fixes shown on UTube. Mine is just 4 yrs. old. I would not recommend Schlage electronic locks after my experience.
These are horrible. I've seen them break all the time, they are more of a pain to rekey, and using the key isn't very intuitive. I've had plenty of customers who hook one of these up and have to pay for someone just to come out and show their tenants how to use it.
These WERE great 2 years ago but the quality has declined immensely. The lock just spins and spins. We can't have anything unreliable on our rental properties so we went back to "defiant" brand keyed locks. The first one we bought still works but the ones we've purchased over the past 18 months either is bad out of the box or stops working a few week in.
This lock is a Rube-Goldberg design. In 2018 we purchased three and mounted one on an infrequently used basement door that faces due west. I presume that the sun did a number on the lock as follows. The plastic skin over the buttons split down the middle of each button. Yesterday we discovered that the mechanism would not disengage the front knob. It remained 100% engaged to turn the bolt. This should not occur. The doorway is a low traffic entrance, used perhaps twice a day for one or two weeks in the month as a temporary bachelor entrance. The lock has seen one battery change in 3 years. And a failure now, in the 3rd year. Why I do not recommend it. The repair and replacement cost means the lock costs about $50/yr as it has failed to operate in the third year. The lock should be defective free for at least 10 years before needing replacement. Following the TH-cam videos on cleaning and repairing this lock, I was defeated by the special screws holding the lock together. One such screw had the head sheared off. Which means -- the lock is not able to be disassembled for repair.
I only had one mechanical issue over five years, where it would struggle to engage the bolt. Fixed by lubrication, there are videos. The aged bronze finish eventually wore off, i called schlage and they sent an entirely new unit for free, no hassle.
If this is such a good product why are there so many videos on how to fix them? I have gone through 2 of them in three years. Not impressed and I am looking for a different brand.
I will never buy a Schlage product again! This lock stopped working in freezing weather and my daughter couldn’t get into the house! Absolute Junk and Schlage knows it’s a problem!
I am on my 3rd one in like 7 years. Mine just stopped working and waiting for the replacement! I could have never figured out how to open it with the key without this video so Thank you!! You are a lifesaver. Best video.
Winner winner chicken dinner, you are the first of all the videos I have watched to actually say / show how to use the key.
Many many thanks
These locks are garbage they fail after about 2 years I have six of them and they're a huge pain
@@christopherglenn5599 everything is garbage these days, I expect ours to last a long time though we almost never use it
Thank you so much! I have been loosing my mind trying to figure out the key override. This lock does not have the best directions, but your demo fixed my problem.
I had more than a few customers have trouble opening the lock with a key.
I've had this same set up for 2 years now and not one issue. Great lock so far
I have had one for 3 years. No issues or battery changes.
OK guys. Don't get carried away. This will fail after about 5 years.
Excellent video. Learned a lot more information than I was looking for. Very clear and easy to understand. Couldn't wait to see if the key was going to open the door. Yay it worked. And now I know how to add a user code. Thank you very much.
Thank you for the portion regarding the use of the Deadbolt.. The wife and I were scratching our heads on that .. For whatever reason the instructions that came with the unit omitted that.
Great video. We've had ours for 10 or more years now. Very reliable deadbolt. The thumb drive units, while not as stylish as those without, will have their batteries last well over 2 years. My son has one without a thumb drive and the battery doesn't last 2 months which, imho, is a real inconvenience.
I am looking for a deadbolt with a keypad and I loved this one. I will buy it.
The brand is trustworthy.
As Terry says, it looks a workhorse. And the main thing I look for is not to have problems, even losing some features that other models offer.
Two things I loved:
- Uses a 9V battery and not 4 AA like most, so the replace time will be longer.
- The closing process does not use a motor. This is one less point of possible failure and sure makes the battery last much longer.
You are my new best friend! It was an easy install. Only feedback worth mentioning is that there's machine oil on the inner working parts. I should've worn gloves.
@@ireneg1533 One of the few jobs we get our hands dirty :-)
Thank you so much...I couldn't figure out how to lock it when leaving... you were most helpful!
this is what a instructional video should be like. 😎
Thanks very good video. I know I can install myself now. My husband was going to call a locksmith.
you have the deadbolt in the lock position at 6:05 then in at 6:08????
So when I put the key in the darn thing the lock grabs onto the key and will not let me remove the key...What's the trick to getting the key back out?
Happened to me too. :(
Is it possible to do a left handed install?
Found the issue!!!...great video
How do pry off the back of the lock if there’s a screw at the back of the lock?
i love how each video that has Schlage products, Terry always pronounces "Schlage" several different ways
And never the correct way!
While I do like these locks, I don't know about lasting a long time. On my second lock. First one only lasted 4 years. Lots of customers complain that these units fail. You press the Schlage button to lock and the cylinder just spins and spins and you cannot lock the door. My current one will do this occasionally. I wish Schlage would address this issue.
mine was doing this. ended up finding out this was user error (i.e., my fault). there's a learning curve w this (for me)
Can the cylinder be changed to a 6 pin? And, if so can you advise with what replacement cylinder and if possible send a link of where to purchase it? Thank you!
Great video. Does the BE365 ever malfuncion requiring the back up key? If there is no key keeper in the area, or anyone who can hear any warnings that the battery is about to die. How often does the battery have to be changed? How would you compare this to the wifi locks as far as malfunctions, reliability for owners who live in different city for example? Would a screwdriver open the area to replace key if someone does not have a drill bit?
I change the battery twice a year, when the time changes. So when I change my clocks I will change the battery. It's also the time I test the smoke detectors.
Hi I recently had to get a new schlage BE365 for another door. My older one works like yours in this video, when you leave the house and lock it all you have to do is press the schlage button and turn it to lock. But new one you have to press the 4 digit code to rotate and lock. Is there a way to overide it to lock by pushing just the schlage button? Thanks
You can program in the option to lock via the “Schlage” button. I have to check the owners manual.
My lever on keypad side seems to have a bit of slop in it. Locksmith said it was “normal” and thats how they are?
how do i set up a guest code? like for a dog walker?
Great video Terry, appreciate your going the extra mile and showing how to take the cylinder out for rekeying too 😊🙏
Would you recommend this even though you can drill the side, engage the spring and open it ?
Most locks have flaws. The newer versions have Tamper Alarms.
If someone wants to get in they're going to get in no matter what.
Best lock I've had, 3 years abd easy to fix. Just make sure when you install it. You install it correctly or when you hit the schlage. Button it will unlock that's way at the end of the vidoe it wouldn't lock when you touched the schlage button.
Another valuable video in the series. Keep 'em coming! Thank you! Your friend David in Bellingham...
I've just installed this lock and it seems to be doing the job so far. However, I had to jam a sliver of wood in the keyhole to prevent picking because of someone compromising every keyed lock I've installed. I do have another time-consuming way to get in the house if I need to. Is it possible to disable the keyed lock cylinder by removing a part that won't disengage the thumb knob from the bolt action?
Is it possible to disable the key pad an just use the key
@@OSIsoftBootCamp Remove the battery and just use the key.
Thank you for the video, it’s very informative., however, Is there any replacement parts? Like the spring. I have the lock for 5 years and it has been unable to latch to lock or unlock from the exterior. I’ve opened and tightened screws inside and adjusted the cam position, checked the springs, but it will worked couple of times then it will failed again. ☹️
That's because of the self-adjusting nature of the spring and motor. Either the spring or the motor fails after about 5 years.
Can you install this where the normal door handle goes instead of above where a deadbolt usually goes?
We found the quality of those has gone down significantly over the last few years to the point we are not recommending them on exterior doors. We are located in the prairies, where we do have extreme cold.
What problems have you found? I sell these all the time, no problems at all yet, and in Northern Minnesota.
@@isaacsoderlund9677 that used to be our most recommend lock for the longest time. For the last 3 to 4 years they’ve been freezing and and the tail piece would not engage. We’re a bit Northwest from you in Saskatoon, SK. Keep an eye on them.
@@isaacsoderlund9677 yep this Minnesota recommends these but lock Smith up in Minneapolis ar not friendly at all fyi
Do you have a different one you recommend
@@heather5344 the Connect and Encode models are our go to for a residential key pad lock.
Excellent video.
I just moved into a house with these installed on the two garage doorways. I have been having an issue using them: when going through the steps to lock and unlock the deadbolt, the mechanism doesn’t always engage. One time, I had to enter my code 5 times before the deadbolt was engaged (the audible click) - has anyone else had this issue? Is there a simple solution to fix this?
Replace the batteries.
Check the lock with the door open.
If it works fine than the problem is the strike / plate or door jamb.
Still a problem, replace the lock.
Great video. Would you recommend for outdoor gate?
What happens when you reprogram and the user A and B don’t work ?
@@johnperez3854 You can reset the BE365 back to Factory codes.
Instructions in the user manual or online.
What can be causing mine to not engage deadbolt when unlocking? It just spins, thank you.
Usually somebody rekeyed the lock or disassembled it and not put together properly. Could be the tailpiece.
Reasons to NOT use rechargeable 9V batteries for this (and other slow drain, extended time applications):
Voltage remains steady, but later drops steeply. You get much less 'warning' than an alkaline.
If the battery gets deeply discharged while in use, it can be permanently damaged.
Either 8.4v or 9.6v rechargeables are actually made up of 7 or 8 1.2v cells in series. If any one of those cells dies, the whole battery is ruined.
in slow drain applications, you almost never recover the cost of the battery & charger. They are not suitable for this application (see above) and usually die before you can recover the cost.
BEWARE!! Something none of these BE365 vids tell you is that if the entryway this lock is being installed on has an outer screen door, the screen door handle may very well obstruct the BE365 knob when the doors are closed. Be sure and measure the how far each handle extends into the entryway before installing. You may save yourself some time and aggravation.
I ended up buying a low profile KWIKSET for this very reason.
Is this lock bump proof?
When you disconnect the battery, do you lose your added and preset codes? How long do you have to rekey the lock or replace the battery?
No, the codes will not be erased when you disconnect the battery. The battery lasted about 3 years before I had to change it.
@@musicmason This was my exact experience, also. I highly recommend this lock.
Do you have to reprogram the user programmed odes after removing the battery?
Usually the codes are held in Static memory.
Can we use this for manufactured home?
Last forever???? Trying to fix mine now, seems like they only last 3 years!
I have these on 5 doors for about 4 years now. I do like them but 1 failed recently. My neighbor has this on his front door and it failed after about 1 year.
I bought one at a second hand store and it never came with a key.. my question is can u buy a replacement key for a Schlage BE365?
Mine worked great for 10 years then failed. I replaced the battery every year. This year, all of the sudden, it stopped locking. I replaced the battery, did a factory re-set, re-programmed the user code, and just won't work. It locks but will open without the code. I spent 2 hours trying to trouble shoot it and finally gave up, uninstalled it, and installed a regular deadbolt.
Can the Schlage BE365 Keypad Deadbolt be opened in seconds?
Only if you drill a small hole in the lock casing.
Whoops, on inside of backplate, you need to turn the black locking pin (above the orange plate) down to lock in place. If you don’t do that, the lock won’t actually lock when you turn the thumb knob away from the hinges
Mine failed after 6 years. Spins but wont unlock.. Landlord replaced it..
I've started have problems with the codes being accepted but not activating the lock, replaced three todate at $200 a pop.
Tried factory resets to no avail
The quality on these key pad locks has gone down drastically. Get a Connect, Encode or Sense.
this guy cause is awesome, but maybe someone has a link or video to tools and step by step on how to rekey this, im not sure what to do once you get down to the cylinder and the tenants lost the keys. any advice is appreciated.
I will make a video this weekend :-)
@@24hrMrLocksmith thank you. would be helpful, which keys to buy or use, tools, etc. i watching around youtube now and saw all these kits but idk if that is more costly when maybe there is a cheap solution in order not to have to change your locks etc. i like how you explain things for newbies like myself.👍😀
Just got this installed. Keypad works fine. Actual keyway is troublesome. Turning it doesn't lock/unlock the door. And when you eventually lock/unlock the door with the key, the key won't come out of the door. You have to force it so hard that it feels like you are going to break the key, the lock, or both. I called Schlage support. According to them, that is how the key is supposed to work.... Really?
Like I said, the keypad works fine, but if the battery ever dies in the keypad, I am in for a struggle.
They are quite tricky to use with the key. The key needs to be in a vertical position as does the ‘thumb turn’. If you can’t pull out the key turn it 180 degrees while the thumb turn remains in the same position.
@@prestigelock....and that is the problem. When you need a separate set of instructions on how to remove a key, it is time to replace the lock.
I'm looking for a keypad deadbolt with a small-bore 1 5/8" diameter bore. I have a Schlage like the one in the video for one of my entry doors (works great) that is a standard bore size. While vendors still have keyed deadbolts of that size, I cannot find anyone making keypad types. I found a video that explains how to remove the cylinder for small-bore doors, but Schlage does not seem to offer that capability on keypad models.
Any suggestions? Thank you.
On their other models they do. Check out the Connect, Sense or encode. You can also make the hole larger, albeit I would recommend hiring a locksmith for that.
In another video, you said the Schlage B60 N is the strongest deadbolt. Is this electronic one as secure as the B60 N?
This is my combo lock of choice. However I feel like they are lowering the quality. I had two that I installed last year that whent bad in a year. Might be a fluke but when I whent to replace one of them I realized I was out of stock of 11p and ran down to home depot and was appalled to see there version inside was plastic body instead of pot metal. Definitely always get from lock distributor
I’ve had one for 6 years and has been flawless so far.
I agree with Back Yard TARDIS.
I have three that are over 15 years old with only battery maintenance while my identical 2 year old locks on my workshop are failing to engage.
can you make it so it cant be used? Sombody has my key# and I want to keep them from using it
U can delete any code that is programmed. They should also be able to be re-keyed
Hi Terry! I have a door of 70mm thickness (2" 3/4). It is compatible?
You need an extension kit and hard to find.
@@24hrMrLocksmith Any idea where I can get that kit? Do you have One?
@@MrCotico Contact your local locksmith. You may have to fabricate the parts.
Is the extender kit on the Schlage website not good?
Do you have a video of using the extender kit?
Great video thanks!
Really wish it had bluetooth for guest code managment
Schlage Encode +
Great video
Best video
Very Well Done ...
That was so awesome
Whats the point of adding users if you can't track when they used the lock?
You can add a temporary user if there's a visitor coming and delete it after.
Not reliable, uses a spring as a lead screw to engage the deadbolt. And when the deadbolt won't be engaged one needs to use the key of course. So if you have one, try using the key because it is somewhat problematic to use and remove as he demonstrates. Also no low battery warning.
Only does 15 codes? Confusing. Burglar only needs to try 15 times to get in?
The 15 codes are ones you make up on your own using the ten buttons on the keypad. About 10,000 combinations.
Thank you sir
Great video, but I've tried EVERY way and the key is still "stuck" in the lock. I uninstalled it. It's going beck for a refund.
I have a Video on how to use the key in the BE365
This is wrong when he says it will last a lifetime: mostly they fail after about 5 years and have to be replaced or you maybe get to fix it temporarily. However, the temporary fixes are all over the internet and they tell you the fixes are permanent. Not so, the self adjusting mechanism inside will not work when the spring is stretched.
I have no idea what this lock is, there’s no number on the outside
What good is a keyless or any deadbolt lock that has an inside finger turner. All you have to door is break the window to the door, stick your arm through and turn the lock open.
A double lock would be dangerous in case of a fire or an emergency to get out quickly.
I have the BE375 model which is experiencing a problem with the internal spring becoming weak from use or cold temps. Common problem with some possible fixes shown on UTube. Mine is just 4 yrs. old. I would not recommend Schlage electronic locks after my experience.
I have had good luck with them.
The lock has a handle, u push the door to get in
These are horrible. I've seen them break all the time, they are more of a pain to rekey, and using the key isn't very intuitive. I've had plenty of customers who hook one of these up and have to pay for someone just to come out and show their tenants how to use it.
I made a video just to show people how to use a key to open :-)
These WERE great 2 years ago but the quality has declined immensely. The lock just spins and spins. We can't have anything unreliable on our rental properties so we went back to "defiant" brand keyed locks. The first one we bought still works but the ones we've purchased over the past 18 months either is bad out of the box or stops working a few week in.
Defiant are cheap and inexpensive and do not even come close to the quality and reliability of the Schlage BE365.
“It’s a workhorse”
It’s not heavy duty. It is a grade 3 lock at the minimum. Good lock but be careful with your words.
This lock is a Rube-Goldberg design. In 2018 we purchased three and mounted one on an infrequently used basement door that faces due west. I presume that the sun did a number on the lock as follows.
The plastic skin over the buttons split down the middle of each button.
Yesterday we discovered that the mechanism would not disengage the front knob. It remained 100% engaged to turn the bolt. This should not occur. The doorway is a low traffic entrance, used perhaps twice a day for one or two weeks in the month as a temporary bachelor entrance.
The lock has seen one battery change in 3 years. And a failure now, in the 3rd year.
Why I do not recommend it.
The repair and replacement cost means the lock costs about $50/yr as it has failed to operate in the third year.
The lock should be defective free for at least 10 years before needing replacement.
Following the TH-cam videos on cleaning and repairing this lock, I was defeated by the special screws holding the lock together. One such screw had the head sheared off.
Which means -- the lock is not able to be disassembled for repair.
I only had one mechanical issue over five years, where it would struggle to engage the bolt. Fixed by lubrication, there are videos.
The aged bronze finish eventually wore off, i called schlage and they sent an entirely new unit for free, no hassle.
I dont want extra keys! I want no extras
You forgot to mention no security
I’ll stick to my medico keyed locks.
If this is such a good product why are there so many videos on how to fix them? I have gone through 2 of them in three years. Not impressed and I am looking for a different brand.
Great video for criminals too. Two years a thief has come in my house, many lock changes, he still gets in thanks to the internet
Damn girl! Locks aren’t the problem, your neighborhood is lol
Mine lasted 5 years lol
This lock is far from durable. I have replaced mine under warranty 3 times already.
Schlage is the WORST - i have the exact same problem that so many videos on youtube aim to fix - throwing out mine and never getting this brand again
I have had very good luck with the Schlage BE365. Doesn’t have lots of bells and whistles but it is very dependable.
My lock stopped working after 2 days. It is not the battery.
I have seen a few videos to fix it.
It is too complicated.
My advice don’t buy this.
Schalage has a great warranty. Call them or take it back to where you purchased it.
It shalege lol
I will never buy a Schlage product again! This lock stopped working in freezing weather and my daughter couldn’t get into the house! Absolute Junk and Schlage knows it’s a problem!
I have never seen or heard of this problem before.