Call Center Interview Questions and Answers for Beginners

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  • เผยแพร่เมื่อ 27 พ.ย. 2024

ความคิดเห็น • 1K

  • @Kwestyon
    @Kwestyon  2 ปีที่แล้ว +156

    How to impress in a FINAL INTERVIEW: th-cam.com/video/cwS1oXAlsT4/w-d-xo.html
    Here's a JOB INTERVIEW SIMULATION video between an applicant and an interviewer: th-cam.com/video/hH28QO2dBgM/w-d-xo.html
    How to boost your confidence in a job interview: th-cam.com/video/nTcBzkkzfHw/w-d-xo.html

  • @arcelyandaya8255
    @arcelyandaya8255 3 ปีที่แล้ว +38

    I’m back, after 6 months. because of her videos I got my 1st job in bpo industry and now here I am still listening to her advises to improve my skills and knowledge about this job.

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +5

      Congratulations, Arcely! 🥳🥳🥳

  • @alekssevilla2797
    @alekssevilla2797 10 หลายเดือนก่อน +13

    Its my first time applying at a call center, Hopefully i will get this job. Kay kapoy nko gamay sweldo mahal na ang everything 😭
    Goodluck for someone like me na mauwawon ug makulbaan 🥹
    Tomorrows my interview ✨

    • @KarenAnnYbanez
      @KarenAnnYbanez 2 หลายเดือนก่อน

      Did you get the job as call center agent?

  • @jazangel2496
    @jazangel2496 2 ปีที่แล้ว +40

    I failed my interview yesterday and decided to search for common interview questions. And found your chanel. Honestly, I find your tips really helpful and boost my confidence even more❤️ thank you so much. People like me need more people like you. Blessed be.

  • @HectorSanchez-ys5si
    @HectorSanchez-ys5si 3 ปีที่แล้ว +18

    Hi, i am an english student, I like so much the way you teach, you are an example of teaching

  • @jovpilongo7602
    @jovpilongo7602 3 ปีที่แล้ว +39

    Hi, I suggested your video to one of my classmates that applied to the company where I currently work, and fortunately, he got hired. And he said, your video helped him a lot as a newbie applicant. Kudos❤️

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +3

      Congrats to him!!!👏👏🥳

  • @Aya-hb6mu
    @Aya-hb6mu 2 ปีที่แล้ว +5

    CAME BACK JUST TO SHARE TO YOU ALL ASPIRING CALL CENTER AGENTS THAT I PASSED!!! NAG BINGE WATCH LANG AKO NG VIDEOS NIYA TO GET IDEAS ON HOW TO ANSWER AND ISTG, I NEVER KNEW SOMETHING THAT I FEAR SINCE HS COULD BE THAT EASY. THANK YOU SO MUCH. 🧡

  • @jeanearteche7605
    @jeanearteche7605 2 ปีที่แล้ว +95

    A few months ago, I had my first BPO job interview, and I failed. Now, I can say that I've become more confident and determined to pursue one of my dream work, which is to become a call center agent. Today, I've decided to apply again and will use your tips and advice, but this time, I'll respond with full confidence and eliminate the feeling of nervousness so that I'll be able to answer well, which I failed to do before. Wish me luck! Thank you for this very informative and helpful video.
    Be back again for an update on how it'll go.

    • @margielynalvarez4501
      @margielynalvarez4501 2 ปีที่แล้ว +1

      Update

    • @bestworst3923
      @bestworst3923 2 ปีที่แล้ว +14

      I swear kung i follow mo lang mga tips dito napaka big help. I got hired last year by following this helpful tips. After working as a agent for a year training trainer nako now 😁 just be confident kaya mo yan fighting 👍👍👍👍👍🎉🎉🎉🎉🎉

    • @SheepyPanda95
      @SheepyPanda95 2 ปีที่แล้ว

      Update

    • @Katherine_inthehouse
      @Katherine_inthehouse 2 ปีที่แล้ว

      @@bestworst3923 Ano po company niyo ?

    • @pinayinuae705
      @pinayinuae705 2 ปีที่แล้ว

      update?

  • @SuppleInterface
    @SuppleInterface 3 ปีที่แล้ว +900

    Hi ate Sheena I just passed my final Interview just now, and I'm so blessed actually. Without you this would not have been possible, I took your guidance all the way and It worked. Thank you so much! ❤️

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +42

      Congrats, Charls! 🥳🥳🥳

    • @bea6511
      @bea6511 3 ปีที่แล้ว +3

      Company reveal (2)

    • @AbhishekSingh-do1go
      @AbhishekSingh-do1go 3 ปีที่แล้ว

      @@aliasmarivicm.8701 holla

    • @giducosjunrey3703
      @giducosjunrey3703 3 ปีที่แล้ว +1

      Plss help me po

    • @rjyoung23
      @rjyoung23 2 ปีที่แล้ว

      That's awesome! Congrats Allen!

  • @aguantajj2011
    @aguantajj2011 3 ปีที่แล้ว +165

    I was able to watch some of your videos and literally help me a lot and passed my interview / assessment. Now that I've been part of the company where I am right now, I used to keep referring aspiring candidates and encourage my referrals to watch this video and get some idea on how they can answer possible questions / interview. I'm happy I was able to help one another and messaged me that they passed. Thank you to you Miss Sheena. You rock!!

  • @gabriellesantos5748
    @gabriellesantos5748 3 หลายเดือนก่อน +1

    Thank youuuuuuuu so much ma'am! First BPO ko ikaw lang pinanood ko last year nung nag a-apply ako sa call center and now 1yr and counting na po ako sa company ng pinag-applyan ko!! ✨✨

  • @cure707
    @cure707 3 ปีที่แล้ว +16

    I just Passed the final Interview today.. Thanks to your vlog.. it helps me a lot. Padayun lang.!🙏☝️❤

  • @bernardportolito855
    @bernardportolito855 3 ปีที่แล้ว +25

    I recall my interview with Arriva Medical for Sales Reps. The Interviewer asks me How do I sell a pen to Him. I highlighted the other Features using the Pen like They can use a Pen for Power point presentation and they can refill the ink for 1yr at no cost!. Then I got a job on that Day.

  • @alexandracadiz414
    @alexandracadiz414 2 ปีที่แล้ว +11

    So I had my very first interview EVER yesterday. I've memorized my answers to all those questions with the advice I got from this video and the interviewer said she was satisfied with my answers!!! Omg!!! This really helped, thank you so much!!! They'll text me today apparently regarding the results. I'll post a comment update if they texted me back on whether or not I passed or failed :D Again, thank you!!!

    • @tanieru6283
      @tanieru6283 2 ปีที่แล้ว

      Any update po?

    • @alexandragamboa306
      @alexandragamboa306 ปีที่แล้ว +4

      @@tanieru6283 Hello!! I actually withdrew from the first job I applied to and went straight to Concentrix (since its closer to where I live).
      I got the job offer last December 8!!!

    • @alexandracadiz414
      @alexandracadiz414 ปีที่แล้ว

      @@tanieru6283 sorry I didn't notice I replied in another account lol

    • @tanieru6283
      @tanieru6283 ปีที่แล้ว

      @@alexandragamboa306 wow congrats 🎉 po😍. I'm actually in the point on applying but not sure if I get accepted since I'm new in the field.

    • @alexandracadiz414
      @alexandracadiz414 ปีที่แล้ว +1

      @@tanieru6283 Thank you!! And don't worry, I also don't have any prior BPO experience and yet here I am :D As long as you know you did your best to prepare, you have nothing to worry about! Good luck! I wish you the best!!

  • @lexieleighrique9796
    @lexieleighrique9796 3 ปีที่แล้ว +13

    Career shifter here. First time applying to a BPO company and I hope I passed my final interview tomorrow. Thank you for these tips❤

  • @Kwestyon
    @Kwestyon  3 ปีที่แล้ว +164

    How to answer BEHAVIORAL call center interview questions: th-cam.com/video/S07WDdDMnkI/w-d-xo.html

    • @annejimenez9088
      @annejimenez9088 3 ปีที่แล้ว +4

      Hi Ma'am ,I am an aspiring Call center agent🥺And I am inspired to all of your videos that push me eagerly that this is the thing or Job that I wanted to pursue❤️Can you help me or refer me in your company🥺🥺please, so I can help my family in this time of pandemic🥺❤️

    • @raveyhallows4444
      @raveyhallows4444 3 ปีที่แล้ว +4

      What can you contribute to our company question? Example answer please🥺

    • @lovelytolones9664
      @lovelytolones9664 3 ปีที่แล้ว

      Thank you so much 💕

    • @honeylynbacatan177
      @honeylynbacatan177 3 ปีที่แล้ว

      Hi ma'am! Can I ask a question? I wasn't able to find it in TH-cam. What is the difference between retail account and sales account? I'm scheduled for the final interview tomorrow. And I am endorsed to retail account. Thank you for acknowledging this question. Muah 😘 by the way I love your videos and it really helped me a lot! Godspeed!

    • @juliet0735
      @juliet0735 3 ปีที่แล้ว

      Good Am or Good Pm po Ma'am 🙂 what if po kung hindi ako tapos sa highschool, tatanggapin po ba ako Nila? No experience of working po pwede po ba ako ?

  • @reinarinos4323
    @reinarinos4323 3 ปีที่แล้ว +14

    I've been watching your vids since last year. September 14, 2021 I applied and yesterday I got the job! Thank you so much!💛

  • @crismendoza6654
    @crismendoza6654 3 ปีที่แล้ว +5

    Thank you so much po sa mga videos nyo. Isa po kayo sa mga vlogger na sinubaybayan ko bago ako mag apply.
    Kanina I recieved a call and good news po I got the job offer, na survive ko lahat ng interviews, exams, and mock call. I feel like I really have to let you know this dahil part kayo ng journey ko. Maraming salamat po. Sana marami pang makapasa kagaya ko 🤍

  • @DavidRamos-y3c
    @DavidRamos-y3c ปีที่แล้ว +1

    Great. Ito talaga yung hinahanap ko na sagot since my previous job not related on call center job. Thanks a lot I used this when I apply soon..

    • @Kwestyon
      @Kwestyon  ปีที่แล้ว

      Good luck!!!

  • @Momoxhien.V
    @Momoxhien.V ปีที่แล้ว +8

    I got a call from the company I am applying for and they said I can start my training after the holy week. I'm so excited and nervous. After the training, they will decide if I will be going to the next round which is to work full time☺️ Wish me luck!
    Btw, I've been watching your videos and I would say it gives knowledge to those who are starting their career path in a BPO.

    • @BiniTOTS
      @BiniTOTS 8 หลายเดือนก่อน

      Any update??

  • @SparkleMoonlight31
    @SparkleMoonlight31 5 หลายเดือนก่อน +2

    It was my interview yesterday, and I got the job. I’m now waiting for training. Thank you so much your video is such a great help even until now❤

  • @VolleyUpdates
    @VolleyUpdates 3 ปีที่แล้ว +8

    Hi Maam!
    I am so thankful sa mga videos mo. I am a newbie in Call center industry. I watched all of your tips and thankfully..
    Hired napo ako as CSR and will be starting my training on the 29th.
    God bless po.

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +1

      Congrats, Dexter! ❤️ That's so nice to hear!

    • @VolleyUpdates
      @VolleyUpdates 3 ปีที่แล้ว

      @@Kwestyon thanks sa mga videos mo po. God bless you more!

  • @rochellecaasi5539
    @rochellecaasi5539 3 ปีที่แล้ว +17

    Hi ate sheena, I started watching your videos last January and now I'm finally hired! Thank you because you help me a lot from the simple questions to hardest questions. Me as a first timer in BPO industry without any job experiences able to hired.

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +2

      Woohoo! 🥳🥳🥳 Congrats, Rochelle!

    • @rochellecaasi5539
      @rochellecaasi5539 3 ปีที่แล้ว

      Ate @@Kwestyon huhuhuhu salamat po talaga💖💖❤❤❤

    • @charleencayanan-dulfo518
      @charleencayanan-dulfo518 3 ปีที่แล้ว

      Wow good job girl.. Wish me luck to because im gonna be at my first interview later

  • @elyzellekorrinealsonado1984
    @elyzellekorrinealsonado1984 2 ปีที่แล้ว +108

    Hello! I just want to thank you. I am a newbie in the BPO industry and I am really nervous regarding the interview process that's why I searched for some tips here on TH-cam and I found your channel. I watched your "Call Center Interview Questions" playlist and it really helped me learn a lot of things regarding the interview process and how I will handle it. Your videos also helped me boost my confidence. I got hired by the company that I applied to and I will start my training next week! It is all thanks to you, ate. I am really not the type of person who comments on TH-cam videos that I watched, but I want to do this as my appreciation for you. God bless, ate!

    • @Kwestyon
      @Kwestyon  2 ปีที่แล้ว +3

      Congratulations! ❤️

  • @allencasabuena8508
    @allencasabuena8508 ปีที่แล้ว +2

    Thank you sobrang laking tulong plano kona mag bpo nxt year so now I'm practicing my grammar & words para pag dumating ung oras na mag apply nako I'm sure na malaki chance ko na mahired

  • @DeLone14L
    @DeLone14L 2 ปีที่แล้ว +10

    Hi, i cannot express how happy I am right now. Thanks to your help, I passed the final interview and got a job offer at Concentrix! It's my very first job and I am so thankful!

    • @freshdan4663
      @freshdan4663 2 ปีที่แล้ว +1

      Nice.. I'm actually in my interview rn

    • @jarenbrila3299
      @jarenbrila3299 2 ปีที่แล้ว +1

      I'm getting a bit hopeless since yesterday but seeing y'all doing well. I guess I will never, and should never lose the fire.

  • @micamorangay3091
    @micamorangay3091 3 ปีที่แล้ว +12

    Super duper thankful with this channel. It helps alot. I pass the interview and now I'll be starting my new job. Thank you 🙂🙂🙂

  • @czarinaroseestrada4336
    @czarinaroseestrada4336 3 ปีที่แล้ว +10

    Thank you ma'am sheina. Nakapasa po ako 😭😭😭 Dinownload ko po Yung mga video mo at lagi ko Sya pinapanuod pagkagising at bago matulog.

  • @itzyuna5743
    @itzyuna5743 ปีที่แล้ว +4

    Thank youu atee!! I passed my final interview and had my contract signing ❤️ to those people who have plans on applying in a call center companyy I really recommend this video for you 😇

  • @jepoy5931
    @jepoy5931 2 ปีที่แล้ว +6

    Hi, I just want to share this, btw I'm a BPO virgin, and I never passed the interview, I just get in, because of my backer (high position), anyway I still proven that I deserve the job because during my 4th month now I'm became one of the top 10 best seller in the account and top performing agent in the team, my backer is so proud of me haha, and one of the coaches in account commended me for having a good thought organization

  • @tuanirshanpalomar8302
    @tuanirshanpalomar8302 3 ปีที่แล้ว +7

    I love how you speak it's so calm and peaceful

  • @gerardperalta4096
    @gerardperalta4096 3 ปีที่แล้ว +113

    I just passed my final interview today. Thanks to your vlogs! Your videos help a lot of people to boost their confidence especially me. I really appreciate you!

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +3

      Congratulations, Gerard!

    • @allaboutbtsblackpink7806
      @allaboutbtsblackpink7806 3 ปีที่แล้ว +3

      Hi! What were the questions? Im also waiting for my final interview this week

    • @rocelflor4602
      @rocelflor4602 2 ปีที่แล้ว +1

      Sana all

  • @eivelrijo
    @eivelrijo ปีที่แล้ว +6

    I`ve been thinking about applying for a job at call center industry and I decided to do some researches before... For my good luck, I found this channel. Sheena, I really appreciate the time you`ve taken to record these videos, They`re really helping me out to be prepared, by the time when the moment arrives.

  • @ajhappyfamtv5285
    @ajhappyfamtv5285 2 ปีที่แล้ว +3

    I just want to thank you ms. Sheena... I just passed my final interview just now... I am only High School Graduate and I didn't think I can make it to final interview 😍 But, thanks to your videos, i learn a lot from it. And i will be watching another videos from you so i keep learning and improving 😊 Thank you very much 💕💖Godbless😇

  • @maisacar5199
    @maisacar5199 3 ปีที่แล้ว +13

    Share lang po.. 😊 I used to work in a call center. It's a fun workplace environment. But one day, I was diagnosed wirh a rare spinal cord disease that left me paralyzed for 10 years. Fast forward.. my sister is currently looking for a job and wanna work in a call center. She's asking me to teach her on how to answer call center interview questions and sabi ko kinalawang na ko 😅😅😅 good thing i found this video that perfectly teaches a lot about call center environment and especially the Q&As! Very nostalgic ang mga interview questions, i remember yung mga time na nag aapply ako.. hehehh.. this video is a great help for those who are just starting to apply for a job in a call center. After watching this, nag watch din ako ng ibang videos here in this youtube channel. I enjoyed watching your videos, kwestyon.. hehe i highly recommend your channel to everyone na naghahanap ng work.. very informative! 😊💖

  • @juliusrizobonilla5403
    @juliusrizobonilla5403 3 ปีที่แล้ว +2

    I watched some videos about the most BPO's common questions .However the most of the time the contents or presentations of those TH-cam's influencer don't satisfied me because they never worked into call center or really understand that business. The best speech on call center were yours. Really I like you

  • @jameronicoleo.519
    @jameronicoleo.519 2 ปีที่แล้ว +6

    Hi Ate Sheina! I will apply for a call center job tomorrow, my first job! I literally have no experience and knowledge about this field but Iucky I found your videos and it really help me a looooooot! Thank you for this and wish me luck!

  • @DaisyBellen-qz3ni
    @DaisyBellen-qz3ni ปีที่แล้ว +2

    Thank you Kwestyon for the clear and concise video you've provided. I sincerely appreciate your kindness and willingness to assist and educate us first-time job seekers as we get ready for our future employment in the business process outsourcing (BPO) industry.
    Philippine Call Center Institute- Makati
    B17
    Trainer Wilson Ortiz

  • @Rezzzz520
    @Rezzzz520 3 ปีที่แล้ว +3

    Hi there! I'm just so thank ful that today I finally pass my application with teleperformance and thats because of your tips and advice :) I'm so thank and blessed right now finally . I am now call center agent thank you so much to you

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +1

      Congrats! 🥳🥳🥳❤️

    • @randomvideos68693
      @randomvideos68693 3 ปีที่แล้ว

      maam ano po mga question zainyo sa TP?

  • @L0dsTV943
    @L0dsTV943 3 ปีที่แล้ว +2

    Because of this video I passed two interviews yesterday, thank you so much.

  • @rickvelasquez1363
    @rickvelasquez1363 3 ปีที่แล้ว +5

    Thankyou for this Madam I hope Makuha ko accent mo at grammar solid. Thankyou po d2.. di ako susuko hanggang matutunan ko po

  • @kjkyuttv5468
    @kjkyuttv5468 ปีที่แล้ว +2

    Wish me luck tommorow is my interview in transcom.. i dont have any experience but dahil sa youtube channel ni maam i gain my confidence even im introvert.. drop out sa college. din kse ako. Godbless for me tommorow💯❣️

  • @sashanessr.2618
    @sashanessr.2618 3 ปีที่แล้ว +8

    I will be having my final interview tonight.. please wish me luck🙏
    Since I saw one of your video, I cant help it but to keep on watching your videos. Im a aspiring to be a call center agent. Thank you so much for your helpful videos☺️ more power.

  • @MsMMV
    @MsMMV 3 หลายเดือนก่อน +2

    This video help me a lot. Every time I have an interview I always check this video for me to review myself😅. Thank you for sharing your knowledge and best practices😊

  • @maylasapuan2416
    @maylasapuan2416 2 ปีที่แล้ว +4

    Im having an interview tomorrow Im thankful Ive seen this content that was so helpful..Looking forward to passed the all interview questions
    Thank you and Godbless

  • @micahactive8272
    @micahactive8272 3 ปีที่แล้ว +6

    I already have an experience working in call center but i'm here because i need a refresher. This is very helpful. Thanks!

  • @tricialim2299
    @tricialim2299 2 ปีที่แล้ว +26

    Hello! I just want to thank you 🥺 I failed my 1st interview and lost all my confidence but after watching your videos I got my self confidence back and I passed the initial interview in Teleperformance!!! Btw Im a high school graduate and dont have any work experiences but I feel like I aced the interview! THANKYOU SO MUCH 🥺😭❤️ I will recommend your channel to my friends who are going to apply too

    • @killuazoldyck841
      @killuazoldyck841 2 ปีที่แล้ว

      Ma'am mahirap po ba interview sa teleperformance???

    • @mejgarcia6818
      @mejgarcia6818 2 ปีที่แล้ว

      ​​@@killuazoldyck841 kung kinaya nya, kakayananin mo din 😊

    • @ayeserrano6095
      @ayeserrano6095 ปีที่แล้ว

      anu po ba mga tanung sa teleperformance?

  • @k_dianfrancis6641
    @k_dianfrancis6641 3 ปีที่แล้ว +2

    Have an interview within the next 24 hours of this msg.. really find these tips helpful.. I hope to use and take these skills to make me successful and come back and share..

  • @charlenebibat793
    @charlenebibat793 3 ปีที่แล้ว +54

    I love your fluency in English 🥺 I wish I could be as fluent as you. 🥺💕

  • @paotv2208
    @paotv2208 ปีที่แล้ว +2

    Thank you Kwestyon, for providing this highly informative video. It has proven to be exceptionally valuable for us newcomers, particularly as we delve into the intricacies of the BPO industry. We greatly appreciate your insights and guidance.
    Philippines Call Center Institute - Makati
    Batch 17
    Trainer Wilson Ortiz
    I really appreciate your call center related videos for us. They are extremely helpful. We sincerely appreciate your time and advice in creating these videos. Keep it up!

  • @ericamadrinian4587
    @ericamadrinian4587 3 ปีที่แล้ว +4

    I will have an interview tomorrow and this is really a big help for me. I'm hoping for the best

  • @itsthonetnet
    @itsthonetnet 3 ปีที่แล้ว +8

    hi!!! i just want you to know that your videos helped me a lot on my interview💛 Now i'm currently on my 4th week of training. God bless you❤️

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +1

      Congratulations!!🥳🥳🥳👏👏👏

    • @itsthonetnet
      @itsthonetnet 3 ปีที่แล้ว

      but i'm kinda nervous for next week because we'll start taking calls🥲

  • @minjinrubyjane2988
    @minjinrubyjane2988 ปีที่แล้ว +2

    I've been watching this multiple times, I'll have my interview 2hours from now I'm very very nervous, I already passed my initial interview and this one's my final. I'm scared I might have a mental block because of my nervousness. I took some notes and I'm ready. This video is a huge help for me. Still kinda nervous tho it makes my stomach hurt 😭

    • @Kwestyon
      @Kwestyon  ปีที่แล้ว

      You can do it! Just know that if it fails, this is not your only chance. Good luck!

  • @speaknaturally1972
    @speaknaturally1972 3 ปีที่แล้ว +15

    Thank you so much , I'm planning to apply as a call center agent though, this isn't align w/ my profession but now I've got a lot of ideas on how to response those usual interview questions 😊 God bless po mam 😍

  • @joery_antrone1432
    @joery_antrone1432 2 ปีที่แล้ว +2

    ❤️🙏🏻 good luck and Godbless sa mga malapit na ang interview HEHE,

  • @haniyokokura869
    @haniyokokura869 3 ปีที่แล้ว +36

    I have two years of college education and I want to apply to a bpo company. I just dont have the confidence to pass through the interview. I have low social skills and to top that off I am an introvert with low conversational skills. I dont know what to do at all. Watching these videos should help me but I feel more anxious. Help 😭

    • @idk-es2od
      @idk-es2od ปีที่แล้ว

      Happy eid hope you become better with more confident

    • @mamianjs8048
      @mamianjs8048 ปีที่แล้ว

      same of you 😭😭😭

    • @BelenRamoso
      @BelenRamoso 8 หลายเดือนก่อน

      Me too

    • @janemaanros5807
      @janemaanros5807 2 หลายเดือนก่อน

      Same

  • @gemrusfernandez9811
    @gemrusfernandez9811 8 หลายเดือนก่อน +2

    I'm applying right now and I'm waiting for my final interview. I'm nervous coz I'm getting nearer but also excited with the thought of me having a job! This is gonna be the start! Wishe me luckkk! ❤

  • @achisticshoely8732
    @achisticshoely8732 2 ปีที่แล้ว +24

    Thank you Ma'am. Your simple but elegant answers guide me through my interviews. I always get nervous, it would have been a roller coaster for me to express my ideas to people. by watching your video I got my confidence at least little by little. Good luck everyone may we get the Job we pursue😊

    • @haydeeglenn
      @haydeeglenn 2 ปีที่แล้ว

      im a new subscriber..well its been 3 days since i subscribed to your channel AND GIRL!! IM LOVING EVERY VLOG/EPISODE HERE! GO GIRL!!!

  • @josephlangitv8938
    @josephlangitv8938 2 ปีที่แล้ว +1

    When I tried to apply as a call center agent wow it's quiet very impressive,as a highschool graduate reaching final interview is a great achievement for me .what's my lacking is vocabulary and I'm working for it hopefully soon I can try it again

  • @angelicaeupena537
    @angelicaeupena537 3 ปีที่แล้ว +565

    Wish me luck, I have interview today!

  • @christine2884
    @christine2884 3 ปีที่แล้ว

    Thanks you so much. Dahil sa tulong mo madam nakapasa ako sa initial and final interview 💗💗💗 kakatapos ko lang magpamedical today ☺

  • @rizaprana6804
    @rizaprana6804 3 ปีที่แล้ว +58

    i wish i could pass my interview even if i am not really good in english language and i dont know if my grammar was wrong or right.. 😭😭 i wish i could be you someday.. ❤❤

  • @nathaniasmith2363
    @nathaniasmith2363 ปีที่แล้ว

    This is so so helpful I never came across someone who actually explains in details as you do and i can actaully relate as someone who actually works at a call center before with three years experience and while I'm listening its like ur referring to me I'm so glad I came across your video I'm gonna keep watching it over and over again because learning never stops and the more I listen and watch the mire I leatn and can apply what I've learn on the job so grrat video and thanks you did great 👍👍👍

  • @biancapulido0
    @biancapulido0 ปีที่แล้ว +7

    Appreciation Message:
    Hi Sheina, your videos are really informative and worth watching especially for us beginners or aspiring call center agents who have no idea how to answer interview questions. As I watched this video it helped me build confidence as I was able to practice what to say and how am I going to deliver my answer to the interview question. ❤
    Telecall Institute - Pasig City
    TCIT Batch 7 (CSS)
    Trainer Marlon Gray Zaragosa

  • @i_ken8093
    @i_ken8093 3 ปีที่แล้ว

    This is a huge help to those who want to become call center agents.

  • @dianaelizabethdomingo3328
    @dianaelizabethdomingo3328 3 ปีที่แล้ว +9

    Thank you so much. You really did help me gain confidence and of course knowledge about the work and interviews. Now Thankfully, I already have an idea for my interview tomorrow. Thank you so so much.

  • @honeyjoylaxamana2369
    @honeyjoylaxamana2369 9 หลายเดือนก่อน +1

    Thankyou for your video. It's help me a lot now I'm CSR for 2 years 🥰 God bless and more power🎉

  • @francisjeromedolores123
    @francisjeromedolores123 3 ปีที่แล้ว +63

    I'd like to thank you Maam. Because of this channel and of course with the help of your tips of how to construct an answer during an interview, I was able to pass the initial up to final interview. And now, I am on the next process which is the medical examination.. You are really a blessing. And hopefully, you won't stop sharing your knowledge and experiences as a customer service representative. Again, Thank you and God bless!
    P.S: para sa mga nawawalan ng pag asa, cheer up! Kayang kaya natin to :)

  • @matthewrollon3909
    @matthewrollon3909 3 ปีที่แล้ว +1

    Hi Ate Sheena, I want to say thank you kasi lahat ng sinabi mo super nakakatulong talaga. Next week mag interview na ako kaya wish me luck.💖

  • @momthatplays
    @momthatplays 3 ปีที่แล้ว +3

    Natuwa naman ako sa “peysos” 😂 tomorrow is my OV. I am positive that I will pass because of your guides. Thank you.
    Edit: I passed and having my JO tonight! Thank you po. I will continue watching your videos! ❤️

  • @blueberrybaeee_ladymhel
    @blueberrybaeee_ladymhel 2 ปีที่แล้ว +2

    Hi Miss, My name is Lady. ☺️ I just wanna let you know I got my job because your video helped me alot with my interview. Thank you so much! I am now part of Teleperformance CDO. 💜💜💜

  • @jellybean5587
    @jellybean5587 2 ปีที่แล้ว +3

    Thank you so much for this information it was very helpful for a person like me who is planning to apply in BPO industry and a newbie.
    I'll be back once I'm already a call center agent.

  • @vanessamaupoy766
    @vanessamaupoy766 2 ปีที่แล้ว

    Now I really search this video to learned how to answers those questions for the interview to the company that I want to apply I chose this cause I want to be an employees of call center hope it can help me to achieves my dreams to be one of employer of the call center agent. I'm not good in english thats why I always repeat watching this video just to understand. your so great maam sheena because you really explain it properly just to make understand to those veiwers who are watching and who want to learned your idea. And thank you so much for sharing your ideas to those people who want to be one of employer of any company.

  • @ioririzada455
    @ioririzada455 2 ปีที่แล้ว +15

    I am aiming for call center job, I only manage to graduate in K-12 program and stoped midway in college amidst the pandemic. I also so don't have a previous job so it's a little difficult to show off what I have haha. But watching this really helped me out a lot especially the fact that this video specified those who doesn't have a work experience but still would be able to answer sublimely because of this. Thank you very much

  • @imeedizon8020
    @imeedizon8020 3 ปีที่แล้ว +3

    Hi, I gained so much knowledge from your videos. I will watch all your remaining videos and recommend to my friends as well. I'm just curious on how will you answer this: "If you already have a business, then why are you applying for another job? What if your business grows?" (FYI, the business was named to me and my sister but we are not really into it. I mean it's not our passion and we have no choice that time the business was named to us, were just like dummies).

  • @Fawziya0411
    @Fawziya0411 2 ปีที่แล้ว +1

    Hello Ms Beautiful 💞 you are such an Angel 😇🙏💖 I will have an interview tomorrow for a CCR . And Ive been watching all your informative videos through these you've chased away my fears and worries. I fully understood about BPO industry because of your exceptional talent as an analyst in this field. You're information and details are almost perfecto👌💖.
    Now I'm hoping that I will pass the initial interview for tomorrow.
    I so grateful I've found your account
    I will not stop watching all your videos redundantly.

  • @ag0ny-y6k
    @ag0ny-y6k 3 ปีที่แล้ว +111

    Thank you so much for all the effort you've put into these videos Sheina! because of your videos I was able to pass my Final Interview and I'm about to start my training in the next month!

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +3

      Congrats, congrats! 🥳🥳🥳

    • @allaboutbtsblackpink7806
      @allaboutbtsblackpink7806 3 ปีที่แล้ว +3

      What were your questions? Im also waiting for my final interview for TaskUs 😊

    • @christianaeron3842
      @christianaeron3842 3 ปีที่แล้ว +1

      @@allaboutbtsblackpink7806 hi, how was your final interview goes?

    • @burgir7575
      @burgir7575 3 ปีที่แล้ว +1

      @@allaboutbtsblackpink7806 Hello, in the coming few days I will be interviewed in TaskUs, any information that I can use? like, what is their questions?

    • @allaboutbtsblackpink7806
      @allaboutbtsblackpink7806 3 ปีที่แล้ว +1

      @@burgir7575 their questions are more about yourself. They will try to get to know you, your reason/s for applying/choosing their company, and your plans. Good luck! :)

  • @julieannemeniano8876
    @julieannemeniano8876 3 ปีที่แล้ว +1

    Hi poooo, i am preparing for a call center job that's why i'm here po, thank youuuuu this is very useful and i feel motivation and excitement just by watching this, anddddd,,, ang ganda po ng boses n'yo grabeeee♥️♥️♥️♥️♥️ the tone and accent is so well, tysm po godblessss🥰

  • @laniepaqueros2124
    @laniepaqueros2124 2 ปีที่แล้ว +3

    I hope i can speak like you do. Of all the interview i watched this is really the best. God bless you.

  • @mantizo2180
    @mantizo2180 2 ปีที่แล้ว +1

    Hello Ate Sheena , tbh I'm actually nervous about my incoming interview this week that's why watching ur videos really helps me to improve my speaking and listening skills

  • @graceama7160
    @graceama7160 3 ปีที่แล้ว +17

    Hello! You know I would like to thank you so much for creating helpful vlogs like these.I've been binge-watching your vids ever since I decided to apply to diff company.
    I have failed some of my interviews many times before even though I have 3 years CSR experience already because there were things I didn't know I must not suppose to say during the interview. My answer are not well- versed not well- formulated and does not create any impact. I was actually losing hope that time. But then after I've found out your channel,everything has changed. I have applied all the learnings and principles I got from watching your vids as I formulate my answer to several interview questions most specially for the hard ones like situational and behavioral questions. I really learned a lot so thank you for all the learnings and tips! Now I recently passed my job interview and received a job offer to my ever dreamed company!! 🧿✨
    Once again thank you so much and all the best to you Kwestyon! ♥️✨

  • @nadineraymundo3911
    @nadineraymundo3911 3 ปีที่แล้ว +2

    I'm planning to apply as a call center agent. I'll use these tips it's very informative po:))Balikan ko 'tong video for update. Thank you in advance po!!!

  • @worldsheartland8134
    @worldsheartland8134 3 ปีที่แล้ว +4

    Dear sister, you're amazing I learnt a whole lot. Lots of love and respect from India!!

  • @maryannegargason7800
    @maryannegargason7800 3 ปีที่แล้ว +6

    Hi my dear i do really admire your voice.So soothing, so sweet, the clarity, tone and your accent are excellent.You helped me a lot on my previous interview giving me an idea on how to answer confidently. I am very positive that i will pass my final interview.More power.Your videos are very informative and helpful.

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +1

      Thank you, Maryanne. And I wish you good luck on your final interview. You can do it! 🥳🥳🥳

  • @deepalil1085
    @deepalil1085 7 หลายเดือนก่อน

    I got the job today. Thanks for your videos. The day after tomorrow my training will start. Wish me luck. Thankyou dear from India 🇮🇳.
    🇮🇳

    • @Kwestyon
      @Kwestyon  7 หลายเดือนก่อน +1

      Congratulations and good luck!

  • @meikoyokoyama1851
    @meikoyokoyama1851 3 ปีที่แล้ว +4

    your voice! your tone! your pitch! your dialect! soo perfect 🙌🏻👌👏👏👏 you are now my new “tedtalk” 😅

  • @nerzajandenver3109
    @nerzajandenver3109 ปีที่แล้ว

    Thank you, Kwestyon, for providing this highly informative video. It has proven to be exceptionally valuable
    for us newcomers, particularly as we delve into the intricacies of the BPO industry. We greatly appreciate your
    insights and guidance.
    Philippine Call Center Institute-Makati City
    Batch 1
    Trainer: Wilson Ortiz
    As an aspiring employee in the BPO industry it helps me to answer the all question. I want my 1st job will be in BPO industry.

  • @babyzyrineenriquez494
    @babyzyrineenriquez494 2 ปีที่แล้ว +5

    I have my initial interview tomorrow, wish me luck! Been binge watching your videos

  • @BmelanieBonote
    @BmelanieBonote ปีที่แล้ว

    Thank you Kwestyon, for providing this highly informative video. It has proven to be exceptionally valuable for us newcomers, particularly as we delve into the intricacies of the BPO industry. We greatly appreciate your insights and guidance.
    Philippine Call Center Institute- Makati City
    BATCH 17
    Trainer Wilson Ortiz
    I really appreciate this video especially I'm a beginner. It really helps me a lot and I have an idea now on how to answers question in a call center interview. Thank you so much for the effort to help us.

  • @morantejennilyng.3118
    @morantejennilyng.3118 2 ปีที่แล้ว +3

    Thank you for this ma'am, i had a great time to learn w u. I hope i'll pass my interview. Kudos ma'am! May u still keep inspiring us 🙏

  • @masterbain811
    @masterbain811 3 ปีที่แล้ว +2

    Done with my assessments still waiting for my possible mock calls , so thank you so much

  • @keishamarielibre7005
    @keishamarielibre7005 3 ปีที่แล้ว +3

    Hello po ate! Thank you thank you thank youuuu po talaga ng marami. I listened and learned a lot from this video. I tried my very best to include all of your tips and guides on what to say in an interview. First time ko po makapag apply in this industry tapos positive feedback lahat hanggang sa final interview sabay "I want you to be here in my account" at "your grades are for sure with flying colors". Super super thankful ako dahil sayo nakapasa ako and I got my first bpo job 🥺

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว

      Congrats! You deserve it. 👏🎉

  • @nier14344
    @nier14344 ปีที่แล้ว

    Dahil sayo,nkapasa ako 🙂🥰 xmpre thanks Kay God kasi sya lahat my gawa nito at nkita ko channel nato. Recommended tlga channel nato. Sana mrami pa mgsubscribe at mtulungan mo. Godbless!

    • @Kwestyon
      @Kwestyon  ปีที่แล้ว

      Congratulations nang marami!!l

  • @dytumala4169
    @dytumala4169 3 ปีที่แล้ว +7

    Such a big help for me as I am currently applying for a call center agent! Thanks a lot for sharing this, you did a good job.

  • @aubreymaypalentinos1522
    @aubreymaypalentinos1522 2 ปีที่แล้ว +1

    todo nood ako ngayon ng videos about interviews kasi kakatapos lang ng assessment ko kanina sa alorica, hindi ko pa alam kailan ako tatawagan para sa initial at final interview, pero sana makapasa ako! wish me luck, thank you!!

  • @varyaalexandrovich3086
    @varyaalexandrovich3086 3 ปีที่แล้ว +5

    I really admire u jud sheena . I want to see u personally just a hug to thanks sa lhat ng vids na apply q . ...i started doing my lifestyle how to handle stress as call center agent. # mabuhay IT park

    • @Kwestyon
      @Kwestyon  3 ปีที่แล้ว +1

      That means a lot to me. ❤️ Salamuch!

  • @rogercastillo3008
    @rogercastillo3008 ปีที่แล้ว

    Tomorrow is my interview. Thank you so much for making this videos. I've failed twice now Im fully equipped and confident. Wish me luck ❤️🙏

  • @crishermida8470
    @crishermida8470 3 ปีที่แล้ว +3

    I'm a new subscriber, Im not really good in english but I really want to apply for a call center this is my dream since high school 🥺 I really want to be a call center agent.

  • @jhonjeraldmaas3931
    @jhonjeraldmaas3931 ปีที่แล้ว +1

    Philippine Call Center Institute - Makati City
    Batch 1
    Trainer: Wilson Ortiz
    As of right now, I am jobless despite having recently graduated in June of this year. I'm looking for jobs to try out because of this, and one of them is working as a call center representative. I'm hoping against hope that I'll get hired by the bpo sector. Your channel has been quite helpful to me as I've been doing a lot of study on it. Basically, I just want to say thanks for sharing your wisdom and expertise.

  • @reginedelrosario9238
    @reginedelrosario9238 2 ปีที่แล้ว +6

    Wish me luck I have interview today🙏