I am a lifetime platinum member of Marriott and I have to say this was the most difficult hotel stay of all my trips to Japan. I have never honestly experienced such a stressful stay at a Bonvoy property. It started from the moment I checked in. I was asked to make reservations for my visits to the lounge and when I did visit the lounge I was given continuous notifications of my allotted time at the designated table. I traveled alone to this hotel for business in Yokosuka and usually dine fairly quickly. To say the staff was authoritarian was an understatement. The property was amazing and the rooms were incredible but the staff were less than hospitable. I will not return to this hotel.
For more information 👉thelocaltravelguide.com/westin-yokohama/
Do they serve breakfast in the Club Lounge?
I am a lifetime platinum member of Marriott and I have to say this was the most difficult hotel stay of all my trips to Japan. I have never honestly experienced such a stressful stay at a Bonvoy property.
It started from the moment I checked in. I was asked to make reservations for my visits to the lounge and when I did visit the lounge I was given continuous notifications of my allotted time at the designated table. I traveled alone to this hotel for business in Yokosuka and usually dine fairly quickly.
To say the staff was authoritarian was an understatement. The property was amazing and the rooms were incredible but the staff were less than hospitable. I will not return to this hotel.