I feel like the turnover has alot to do with how the residents respect the SC! My previous facility manager flat out told me to my face that the residents ran off their other coordinators and asked me how long i was staying. I have already gotten a death threat that came with a protection order. I am eight months into this position and i love what i do HOWEVER just like CNA"s we will and can never be paid enough for what we do and all the effort and dedication we put into helping these resident thrive in their homes. This presentation was wonderful and it really hit close to home and matched up 100% with what many SC's are dealing with.
I am a service coordinator in a senior housing development. I work with residents who are unfriendly and unkind at times. I am a part-time worker who does the mental work of a full-time job. I have no benefits, and I work a second job. I love working with my clients but there’s not enough incentive to make me want to stay. It’s very hard, frustrating work
Thanks, I start a position as resident services coordinator on 6/4, just from the interviews I can tell there is a lot of turnover, problems with engagement and the like... people also like to work from home & this position isn't built for that it's best to have in person support especially for seniors
@@emilyeerosew A couple weeks ago I just broke. I had several deaths in my building, and the residents were complaining about niggling things like usual. I got mad at my boss because I needed more support than I was getting, esp. when the niggling turned personal. I had to take a 2 week leave to deal it all. It’s not an easy job whatsoever, and we break. The advice I can give you is to understand fully what you’re dealing with…Some residents are older and mental ill. They’re poorer, and don’t have money, so their building becomes their world. The things that mean nothing to most people are magnified tenfold, and if they don’t think you’re doing something to their liking, you might end up getting reported to the head of the company. Then there’s the pay, mental strain and burnout….You do a lot of good for the residents, and even when they hate you, they know they need you. If you can handle all of this, then go for it.
@paisleyprincess7996 thank you so much for this insight, exactly what I need. Thank you. Definitely thankless and rewarding work. I'm leaving social services eligibility and they told us to leave it all at the door when you leave for the day but we know it's not that easy. Only good thing at social services is that when clients complain supervisors are sympathetic because they know how large the caseload is. I'm watching these trying to prepare for this new role and it's own challenges.
@@emilyeerosew YW. Yeah, like you can leave the very hard things at the door. You can’t. I lost a beloved resident, one who took a like to me. She was in my office daily. The loss was so sad…It’s just a hard job, and you see the rewards. But these days, even those rewards aren’t getting people to do this work
I feel like the turnover has alot to do with how the residents respect the SC! My previous facility manager flat out told me to my face that the residents ran off their other coordinators and asked me how long i was staying. I have already gotten a death threat that came with a protection order. I am eight months into this position and i love what i do HOWEVER just like CNA"s we will and can never be paid enough for what we do and all the effort and dedication we put into helping these resident thrive in their homes. This presentation was wonderful and it really hit close to home and matched up 100% with what many SC's are dealing with.
I am a service coordinator in a senior housing development. I work with residents who are unfriendly and unkind at times. I am a part-time worker who does the mental work of a full-time job. I have no benefits, and I work a second job. I love working with my clients but there’s not enough incentive to make me want to stay. It’s very hard, frustrating work
Thanks, I start a position as resident services coordinator on 6/4, just from the interviews I can tell there is a lot of turnover, problems with engagement and the like... people also like to work from home & this position isn't built for that it's best to have in person support especially for seniors
@@emilyeerosew A couple weeks ago I just broke. I had several deaths in my building, and the residents were complaining about niggling things like usual. I got mad at my boss because I needed more support than I was getting, esp. when the niggling turned personal. I had to take a 2 week leave to deal it all. It’s not an easy job whatsoever, and we break. The advice I can give you is to understand fully what you’re dealing with…Some residents are older and mental ill. They’re poorer, and don’t have money, so their building becomes their world. The things that mean nothing to most people are magnified tenfold, and if they don’t think you’re doing something to their liking, you might end up getting reported to the head of the company. Then there’s the pay, mental strain and burnout….You do a lot of good for the residents, and even when they hate you, they know they need you. If you can handle all of this, then go for it.
@paisleyprincess7996 thank you so much for this insight, exactly what I need. Thank you. Definitely thankless and rewarding work. I'm leaving social services eligibility and they told us to leave it all at the door when you leave for the day but we know it's not that easy. Only good thing at social services is that when clients complain supervisors are sympathetic because they know how large the caseload is. I'm watching these trying to prepare for this new role and it's own challenges.
@@emilyeerosew YW. Yeah, like you can leave the very hard things at the door. You can’t. I lost a beloved resident, one who took a like to me. She was in my office daily. The loss was so sad…It’s just a hard job, and you see the rewards. But these days, even those rewards aren’t getting people to do this work